Name: Quality Inn & Suites Decatur - Atlanta East
Address: 5300 Snapfinger Park Drive, Stonecrest, Lithonia, Georgia, United States of America, Atlanta (and vicinity), DeKalb County, US
Price range: $71–$107 per night
Rating: 7.1

What guests think

At Quality Inn & Suites Decatur - Atlanta East, travellers describe a budget-friendly stay with generally friendly staff and convenient access to highways and dining, but note dated spaces, maintenance issues, smoke or musty odors, and frequently disappointing continental breakfasts.

Facilities include a pool that is often closed or dirty, ongoing renovations that can affect convenience, and well-lit parking alongside several reports of vehicle break-ins. Room comfort varies, with thin walls causing noise for some and bed quality ranging from very uncomfortable to comfortable depending on the room. Overall, expect basic accommodations where experiences differ widely by room and staff interaction.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool closures and cleanliness problems are common, and renovations or limited elevator access sometimes affect convenience. Parking is available and well lit, but several guests reported vehicle break-ins.

Related guest reviews

6

Victor E

Jul 19, 2025

·

Stayed 3 nights

Good service but the pool was unavailable

4

Norman

Jul 13, 2025

·

Stayed 2 nights

Pool was green. Carpets ragged, had problems with food availability at breakfast. Towels small and gray. No room cleanup

6

Don

May 29, 2024

·

Stayed 1 night

The pool was closed, which they advertise "pool". Which was the reason I choose to stay here. I\'d like some type of reimbursement. Also they never made my wake up call....

6

shelia

Jun 18, 2024

·

Stayed 4 nights

The pool was closed the last 2 days we were there because it was dirty and my kids were disappointed

6

Alan

Oct 8, 2025

·

Stayed 1 night

There were a lot of security measures. The parking lot was well lit. The breakfast was incomplete.

8

Magaly

Jul 29, 2024

·

Stayed 3 nights

The only issue was it was being worked on and pool said open at 8 am but staff said no it's open at 11 am so signs should be changes! Also waffle mixture was mot tasteful! Noboiled eggs, whip cream bacon or sausage very minimal breakfast! One of the housekeeping syaff was amazing went above and beyond ti get anfemine product for an emergency.

8

Hope

Jul 12, 2024

·

Stayed 1 night

Property was under construction and we had to go outside each time to get to and from our room. A heads up would have been nice.

4

Peggy

Jul 16, 2024

·

Stayed 1 night

Property is being renovated. I had to ask for another room upon arrival, as the only working elevator was at the far end of the building and our room was not near the elevator as requested. There were no instructions on how to use the TV (it needed 2 remotes to operate). The place is understaffed and I had to stand at the reception desk to get the attention of the only employee available to show me how to get the TV to work. The hotel offered a free breakfast but it was the worst I've ever experienced. There are no restaurants within walking distance, so we had to drive to est breakfast. Will never stay here again.

2

Jada

Oct 13, 2024

·

Stayed 3 nights

SOMEONE BUSSED MY TRUCK WINDOW AND TRIED TO STEAL IT THEY HAVE 2 security guards that have done nothing or seen nothing can’t see the cameras FOOD SUCKS ! Don’t have a good selection of breakfast

6

Janette

Sep 14, 2025

·

Stayed 2 nights

Our truck was broken into in the parking lot

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Cleanliness

Cleanliness feedback is inconsistent: several reviews mention smoke or musty odors, mold, dirty carpets or linens, pests, and housekeeping lapses, while others found rooms clean.

Related guest reviews

2

Tyneshia

Feb 4, 2024

·

Stayed 3 nights

The first day I checked in with my daughter who is 14 years old.There was a used condom on the floor in the room I called the front desk to speak to management but they never reached back out to me .There were ants all over the bathroom and food in the sink to top that of there were no towels and wash cloths available I had to run to Walmart to purchase some for me and my daughter I will never stay here again and I would not recommend anyone else to stay there . Wish I could get a refund

4

Abigail

Jun 18, 2025

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Stayed 3 nights

Customer service was nice I have a few complaints the room smelled really bad and the bathroom had mold i ended up buying cleaning supplies to clean

4

Abigail

Jun 16, 2025

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Stayed 2 nights

Customer service was amazing but the stay was horrible mold , smelled everything was dirty , paint was chipping everywhere

10

Jasmin

Feb 21, 2025

·

Stayed 1 night

I enjoyed my stay. The room was clean and staff were pleasant!

2

Niya

Feb 23, 2025

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Stayed 2 nights

The host was nasty ask for towels he told us we could was them rooms not clean horrible experience

4

Jimmy

Jul 2, 2024

·

Stayed 1 night

The shower head was old and not working properly. I couldn't even take a shower. I also found a cockroach under one of the pillows.

10

Daniel

Jan 30, 2025

·

Stayed 1 night

The best... Rooms always clean.. very friendly staff

8

Sadana

Sep 26, 2025

·

Stayed 1 night

Nice clean room for the price .

4

Karla

Apr 7, 2025

·

Stayed 2 nights

Booked for 2 nights, whole place smelled of smoke even though we got non smoking. Smelled terrible, broken beds, not enough towels, bathroom doors not shutting properly, place needs work on.

4

Tinisha

Dec 12, 2025

·

Stayed 1 night

Staff was friendly but the first room they put us in had a very strong mold/mildew odor…it was horrible! The second room smelled better but wasn’t as clean…

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Rooms

Rooms feel dated with frequent maintenance issues (showers and lights not working, fridge/TV problems) and thin walls that allow noise. Bed comfort is inconsistent, from very hard to comfortable depending on the room.

Related guest reviews

6

Claire

May 27, 2025

·

Stayed 3 nights

The shower in the room didn't work. It was only able to be a bath, there was no lever to turn the shower head on. The head was also coming out of the wall

2

Mark

Aug 31, 2025

·

Stayed 3 nights

The beds are no good. The bed need to be thrown out all the Springs are popping out of the bed, new mattress needed in their facility.

4

Jeremy

Nov 12, 2024

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Stayed 2 nights

Room supposed to be smoke free but smelled like smoke and the hallway did as well. Walls too thin could hear people next door talking and watching tv all night. Bed hard a rock. Arms fell asleep. Back stiff next morning.

8

Kenisha

Mar 14, 2023

·

Stayed 2 nights

My experience was good the only downside was the television only had one Chanel and our room wasn’t cleaned on the second day.

6

William

Apr 19, 2024

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Stayed 1 night

The motel needs an overhaul. The bathroom lights flicker for 10 minutes before coming on. The bathroom sink drain doesn't work so you have to jam something in the dirty water to let the water drain out. Carpet is old and dirty. Previous guest's Mountain Doo bottle was under the end table. I could hear every adult and child in the adjoining rooms and above my room talking, yelling, walking like a herd of elephants. I need to wake up at 5 am for a flight and the noise kept me awake till midnight.

2

Serah

Jul 2, 2025

·

Stayed 2 nights

How in the hell this place got 7 out of 10 stars on here blows my mind! It’s a 4 out of 10 at best! I booked this room due to it being the closest to the event location and having a jacuzzi bath with the best price, not to mention good reviews from what I could see and a good overall rating, well when we arrived at 3am exhausted after a day of travel and fun we had to wait at least 20 min to even be buzzed into the front door to check in, then I ask the man our room has a jacuzzi tub correct? And he says “oh no you didn’t pay for that room” online in every way it looked as if I had booked that room so it was disappointing to not receive it… he said it would be an additional 300$ to upgrade to that room… I decided and we climbed the stairs to our room which smelled very musty and the shower was broken… we go back down the stairs and tell the guy, he insists we where confused and didn’t know how to work the shower and climbed us back up the stairs to see for himself infact it was broken. They had no more rooms available with a king sized bed except a handicap room so we took it and the shower head would only go like 4foot tall max so we had to hold the shower head up to shower. The whole place smelled musty and we heard multiple people say there room smelled mildewed. The beds where terrible and rock hard. Anyway it was not at all what I expected or anticipated. And definitely not a 7 out of 10 experience

4

Janice

May 22, 2024

·

Stayed 1 night

A light outside the office was flashing like a strobe upon arrival. The office smelled like skunk, but the room smelled OK. In the room (120), the bathroom light continuously flashed off and on like a strobe. It would definitely have triggered a seizure in a person with epilepsy. In the breakfast area, the toaster didn't work (it WAS plugged in), and the orange juice came out as yellow water. Overall, this was not a pleasant stay.

8

Teddie

Sep 16, 2025

·

Stayed 2 nights

I had a few problems checking in because my card said pending. Luckily the manager, Sam was able to process my reservation and get me a room. Very thankful for that. Great customer service, thank you Sam! Breakfast was very carb heavy. Room 207 refrigerator doesn't work which is a problem since I am diabetic and need to have my medicine refrigerated. Other than this few minor setbacks, the room is comfortable and cozy. Great writing desk and chair and king size bed is awesome! Shower works great. Everything else is good as well. I would possibly stay here again, but use cash instead of debit card!

10

Robin

Mar 16, 2023

·

Stayed 1 night

Very comfortable bed.

4

Peggy

Jul 16, 2024

·

Stayed 1 night

Property is being renovated. I had to ask for another room upon arrival, as the only working elevator was at the far end of the building and our room was not near the elevator as requested. There were no instructions on how to use the TV (it needed 2 remotes to operate). The place is understaffed and I had to stand at the reception desk to get the attention of the only employee available to show me how to get the TV to work. The hotel offered a free breakfast but it was the worst I've ever experienced. There are no restaurants within walking distance, so we had to drive to est breakfast. Will never stay here again.

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Service

Many guests praise friendly, helpful front-desk and housekeeping teams. However, there are reports of rude or unprofessional interactions, slow or complicated check-in, unexpected deposits or billing issues, and inconsistent problem resolution.

Related guest reviews

10

Michelle

Oct 18, 2024

·

Stayed 2 nights

Staff was friendly

2

Kalaeyah

Aug 5, 2024

·

Stayed 2 nights

No actual management on site. Was communicated that they have accommodation for disabled that wasn’t true , and was charged $75 twice on a hold for 1 reservation. Still haven’t gotten in contact with management as of Today.

10

Darleen

May 6, 2024

·

Stayed 9 nights

Kelly was excellent! Very friendly, helpful and informative. She always greeted us with a hello and smile upon leaving and coming. The room was very clean and organized, housekeeping was always making sure we had fresh towels, rags, soaps, shampoo and conditioner every day as well as friendly service. After staying for 7 days you get full housekeeping service, however if you need to extend your stay you will need to reserve a whole new reservation which I didn’t like at all but again because of Kelly friendliness an the housekeeping cleanliness it made the stay worthwhile. Buy the way I had the suite, very nice!

8

Christopher

Oct 13, 2024

·

Stayed 1 night

I booked and paid a month in advance and was not informed that I had to make an additional $75 deposit once I checked in. Once you reserve a room all additional deposits should be made transparent at the time of the booking. Very disappointing!!!

10

Sean

Nov 29, 2024

·

Stayed 2 nights

I left my medicine in the fridge an they saved it for me that was very important to me an they were nice an professional

6

Elise

Oct 27, 2023

·

Stayed 5 nights

I’m only giving three stars because the room was clean and housekeeping was amazing. The man that checked us in was beyond rude. Me and my husband have worked in hospitality for years now and I was absolutely amazed at the poor customer service and blatant attitude. The breakfast was okay. Entire hotel smells like cigarettes. Overall I won’t be back, especially if that manager works there but a clean hotel for the price.

10

Nadia

Jan 12, 2023

·

Stayed 19,364 nights

The staff were super friendly and courteous. They were attentive and knowledgeable. The property was super clean

2

Isaiah

Mar 8, 2024

·

Stayed 6 nights

Front desk staff was HORRIBLE. Calvin is a first class jerk. The lady who manages the hotel was rude as well. It is a family owned/operated hotel. Many things do not work as they should. No breakfast at continental breakfast. No Coffee cold water for tea. Televisions in rooms do not work. Walls are paper thin. You can hear conversation in next door room. Too many college kids. Smell of weed EVERYWHERE. Stay Away!!!!!

8

Laurence

Feb 28, 2025

·

Stayed 14 nights

Rooms are clean and service is absolutely excellent - the staff always provide what you need.

4

GARY

Jun 15, 2025

·

Stayed 3 nights

Dirty towels Dirty sheets I was double charged because the clerk did not know how to operate the machine. I want my money back.

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Location

Location is convenient to the highway, shopping, restaurants, and area events, and many found it quiet enough for rest. A few reviews note the surrounding area can feel less safe or busy at night.

Related guest reviews

10

Michael

Jun 26, 2024

·

Stayed 4 nights

Very happy with the location and staff. Will stay there next time I am in Atlanta.

8

Tracy

May 4, 2025

·

Stayed 1 night

Good location

8

Satywan

Jul 13, 2025

·

Stayed 2 nights

Location

2

CHRISTINA

Jul 2, 2024

·

Stayed 1 night

Building and room were dirty. The area was unsafe.

6

Eric B

Jan 25, 2023

·

Stayed 1 night

It was ok. Nothing bad, just a place to stay. Location good for business purposes but not much to do in the area

10

Faith

Nov 26, 2024

·

Stayed 1 night

Easy to get to from the highway and it’s quiet. Friendly staff.

8

Derrick

Jul 10, 2023

·

Stayed 3 nights

Location was great for my business trip and personal fun.

10

Donnie M.

Jan 29, 2024

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Stayed 2 nights

The staff were great, very nice. I feel the hallway rugs need updating. Close to places to eat, gas, cross the overpass and there's a Walmart. I did enjoy visit.

8

Saudamani

Feb 6, 2024

·

Stayed 1 night

Stayed for a business trip for 3 days. The property was clean and everything was in working order. Close to restaurants and stores

8

Leah Marie

May 27, 2023

·

Stayed 1 night

Nice hotel. Nice staff. Surrounding area nice until nighttime. Very busy at the fast food restaurants and a few groups of “smokers” outside at night Again nice hotel but beware that the surrounding area is literally like night and day. Hotel was quiet for sleeping at night and beds very comfy.

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Dining

Breakfast is frequently criticized as limited or poorly maintained, with watered-down juice, missing hot items, equipment issues, or no service on some days; a few guests found it adequate or good. Nearby dining options help when on-site breakfast disappoints.

Related guest reviews

6

Alan

Oct 8, 2025

·

Stayed 1 night

There were a lot of security measures. The parking lot was well lit. The breakfast was incomplete.

10

Linda

Sep 22, 2025

·

Stayed 3 nights

The staff were very nice and welcoming, the place smelled nice in the halls and in room. Breakfast was good too!

4

Annie

Sep 29, 2023

·

Stayed 2 nights

No eggs or sausage for Breakfast only cool cereal 👎👎👎

6

Catrena

Mar 13, 2024

·

Stayed 1 night

Property is average, just time to update a few things in the rooms, but I felt safe and got a decent nights sleep. Breakfast was Continental style. The evening front desk worker Kelvin had sooo many responsibilities, but was still friendly and tried to hold it together as best he could.

4

Janice

May 22, 2024

·

Stayed 1 night

A light outside the office was flashing like a strobe upon arrival. The office smelled like skunk, but the room smelled OK. In the room (120), the bathroom light continuously flashed off and on like a strobe. It would definitely have triggered a seizure in a person with epilepsy. In the breakfast area, the toaster didn't work (it WAS plugged in), and the orange juice came out as yellow water. Overall, this was not a pleasant stay.

8

Richay

Jan 26, 2024

·

Stayed 1 night

The continental breakfast was sort of a joke and the bathroom fan in our room was loud. But we enjoyed our stay and loved that they offered tractor trailer parking. They gave us a room close to where we parked which was very helpful.

4

Peggy

Jul 16, 2024

·

Stayed 1 night

Property is being renovated. I had to ask for another room upon arrival, as the only working elevator was at the far end of the building and our room was not near the elevator as requested. There were no instructions on how to use the TV (it needed 2 remotes to operate). The place is understaffed and I had to stand at the reception desk to get the attention of the only employee available to show me how to get the TV to work. The hotel offered a free breakfast but it was the worst I've ever experienced. There are no restaurants within walking distance, so we had to drive to est breakfast. Will never stay here again.

6

Lauren

Mar 18, 2024

·

Stayed 3 nights

If you read the reviews for the other hotels in the area, this one is a better choice. No roaches or bed bugs however the property and furniture in the room was run down and dirty. Some of the appliances have missing pieces, the light switches were dirty. I needed to check in early at noon and they charged me $30 even though the room was ready. On the weekends they have security and it can get noisy if your room is not on the end of the hallways. There are A lot of dining options around though. The hallways smell like pot, and on the weekend (Saturday evening) this place was packed of one nighters and the thin walls made for an extra noisy night. Considering the area though, this seemed like the better of the options and if i have to come back to this particular area I'd probably stay here again.

6

Henrietta

Mar 17, 2024

·

Stayed 2 nights

No breakfast😩

6

Patrick

Dec 19, 2024

·

Stayed 3 nights

The location was good for where we needed to be, and property was very clean, saw someone cleaning several times, and staff was friendly. The bed mattress is very uncomfortable. Breakfast selection was terrible. Thankfully there is a IHOP nearby.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$70
February	$80
March	$75
April	$71
May	$73
June	$83
July	$82
August	$79
September	$80
October	$78
November	$73
December	$70

Su	Mo	Tu	We	Th	Fr	Sa
				1 $80	2 $81	3 $82
4 $86	5 $84	6 $83	7 $82	8 $84	9 $102	10 $107
11 $85	12 $85	13 $82	14 $84	15 $84	16 $90	17 $89
18 $84	19 $91	20 $91	21 $94	22 $91	23 $96	24 $97
25 $91	26 $91	27 $92	28 $92	29 $92	30 $103	31 $99

Quality Inn & Suites Decatur - Atlanta East

Prices for Quality Inn & Suites Decatur - Atlanta East

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Room, 1 King Bed

Standard Room, 2 Double Beds

Standard Room, 1 King Bed

Suite, 1 King Bed with Sofa Bed, Accessible

Room, 1 King Bed, Accessible

Guest reviews of Quality Inn & Suites Decatur - Atlanta East

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Quality Inn & Suites Decatur - Atlanta East

Considering this hotel for your Atlanta (and vicinity) trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $71
20 $76	21 $75	22 $78	23 $78	24 $79	25 $77	26 $79
27 $79	28 $78	29 $78	30 $78