Is parking available at the hotel?

Self parking is available on-site for a fee of EUR 15 per day. Parking is limited, and height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays from 6 AM to 10 AM and on weekends from 6 AM to 11 AM for a fee of approximately EUR 21 per person. Children aged 15 and younger eat free breakfast.

Are pets allowed at the property?

Pets are allowed at the hotel for a fee of EUR 15 per pet, per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee of EUR 30, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities. However, specific details regarding accessible rooms and bathrooms are not provided.

What is the location of the hotel in relation to key landmarks?

The hotel is centrally located in Rouen, just a 4-minute walk from the Seine and a 2-minute drive from Place du Vieux-Marche. It is approximately 0.9 miles from Gros Horloge and 1.2 miles from Musée des Beaux-Arts.

What are the policies for guests staying with children?

Children aged 15 years and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

Stay at Novotel Suites Rouen Normandie

Average nightly price at Novotel Suites Rouen Normandie by month, last 12 months (USD)
Month	Average price
January	US$117
February	US$107
March	US$105
April	US$117
May	US$118
June	US$119
July	US$120
August	US$121
September	US$127
October	US$127
November	US$117
December	US$111

What guests think

At Novotel Suites Rouen Normandie, travellers frequently praise the very spacious, quiet rooms and the friendly, helpful staff, as well as a riverfront location that is walkable to the old town but slightly outside the busy center.

Guests like the practical parking options, though the paid garage can be tight and the lift occasionally slow. Breakfast is widely considered good with plenty of choice, but at busy times the space gets crowded, replenishment lags, and some find it pricey. Several reviews note the modular plastic bathroom/toilet design and a few maintenance issues such as weak or absent air conditioning and intermittent hot water. Overall, expect modern, roomy comfort with helpful service in a convenient riverside spot.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Paid underground parking is available and useful, though spaces are tight; some guests found free street parking nearby. There is no on-site restaurant, and the lift can be slow when the hotel is busy.

Related guest reviews

8

Peter

7 Jul 2024

·

Stayed 1 night

Good newish hotel, room very spacious and clean. Only downside is that the lift is always in use so takes time getting in and out of hotel/car park.

8

Mark

8 Aug 2024

·

Stayed 1 night

De kamer is helemaal prima, netjes en schoon. Met op loop afstand van het centrum is de locatie ook goed. Het inchecken verloopt soepel, zeker als je alles al online hebt afgehandeld. Je mag er ook relatief lang ontbijten, van 7:00u tot 11:00u, dus ook voor de uitslapers is dat prettig ;). Ontbijt is simpel met de standaard keuzes die je ook verwacht. Als ik min puntjes moet noemen, is het de lift. Deze is heel langzaam en zeker als het drukker is kan je beter de trap gebruiken. Al is dat niet handig met meerdere koffers. Parkeren kan tegen betaling in een ondergrondse ruimte. Of gratis om het hotel, als daar dus nog ruimte is.

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8

Werner

11 Jul 2024

·

Stayed 2 nights

Alles war gut und angenehm, lediglich die Tiefgarage ist für ein größeres Auto relativ eng und unbequem.

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10

Matthew

2 Apr 2024

·

Stayed 1 night

Very easy to get to and good parking options. (We found free street parking around the building but there is also a parking garage). The room was clean and comfortable for our family of 4. Great breakfast ( added cost). We walked to downtown Rouen as well as good dinner options along the Seine.

10

Arthur

18 Oct 2025

·

Stayed 2 nights

Parking was in the garage, which was kind of small but useful

8

Deok-Hee

31 Oct 2025

·

Stayed 1 night

Tout était pratique (parking, petit déjeuner, emplacement, etc.) et la chambre était propre.

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10

Janis

22 Dec 2025

·

Stayed 1 night

Staff is helpfull, rooms clean, location perfect. No parking for big vans.

10

Betina

13 Jun 2024

·

Stayed 1 night

Walking distance to town. Directly across from the River and the wharf eating and dining. Great location. Parking underground.

10

Joerg

19 May 2025

·

Stayed 1 night

Gutes Hotel, aber kein Restaurant. Parken nur gegen Gebühr im Parkhaus unter dem Hotel. Sehr positiv: Altstadt von Rouen innerhalb weniger Minuten zu fuss zu erreichen.

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10

Adam

6 Aug 2024

·

Stayed 1 night

We used this as a stopover on our way through to the Alps, and was perfect for this. Easy to get to, secure underground parking (additional charge but worth it for peace of mind). Family room perfect for us with two boys who were happy to share a large double bed. Room was clean and fresh, had all we needed. No restaurant as such unless you're looking for pizza, but plenty of choice for dinner just a short walk away by the river. Breakfast was very good, nice selection and good quality. Overall very happy with our one night stay, and would be happy to recommend based on our experience.

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Cleanliness

Reviews consistently describe rooms and common areas as very clean, with housekeeping generally reliable. A few guests reported maintenance or supply issues such as intermittent hot water and missing towels or amenities.

Related guest reviews

6

Ahmed

22 Nov 2025

·

Stayed 1 night

Chauffage inexistant et eau chaude tiède

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10

Caroline

4 Sept 2025

·

Stayed 1 night

Great sized family room. Good location close to the historical centre. Very clean. Helpful friendly staff. Would definitely stay again.

8

Catherine

25 Oct 2023

·

Stayed 2 nights

Clean and comfortable, busy traffic outside but not too bad. Helpful staff!

8

Carlo

24 Sept 2024

·

Stayed 1 night

Buon soggiorno, tuttavia abbiamo riscontrato la mancanza di dotazioni nella camera per 3 persone, come da nostra prenotazione. Mancava un set di asciugamani, una tazza, caffè

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6

David

9 Sept 2024

·

Stayed 3 nights

Un séjour qui a commencé avec une coupure d'eau le premier soir. Pas d'eau chaude pendant 48h. Une carte d'accès a la chambre qui se désactive chaque jour ... Pour le reste, l'hotel est confortable et propre. Le personnel bienveillant et agréable.

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10

Philip

26 May 2024

·

Stayed 1 night

Clean and tidy room with a good breakfast.

10

Nabil

14 Oct 2024

·

Stayed 1 night

Hôtel très bien situé et très confortable. Les chambres spatieuses et très propres. Petits déjeuners variés.

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10

Janis

22 Dec 2025

·

Stayed 1 night

Staff is helpfull, rooms clean, location perfect. No parking for big vans.

10

vadim

15 May 2024

·

Stayed 1 night

New and consequently very clean throughout hotel. Very comfortable room and bed. Thoughtful and pleasant contemporary design in the room. Helpful staff. Convenient mini store for food in reception area. Breakfast is fine. Parking is paid but it's typical in the city. Location is not the most convenient to get to city center but can't have everything. All in all very pleasant stay. First time in Novotel, now will be looking for novotels for further stays.

10

Alan

26 Aug 2025

·

Stayed 1 night

Welcoming and helpful staff both on reception and during breakfast. The room was spotless and well equipped although there should be a couple of bottles of water in the room. There was 2 glasses in the fridge but no water on a hot day. Otherwise it was great.

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Rooms

Rooms are large, quiet, and comfortable, with family-friendly layouts and useful kitchenettes. Some guests disliked the modular plastic toilet/bathroom design and noted occasional issues like weak air conditioning or a third bed not prepared.

Related guest reviews

6

A

9 Sept 2024

·

Stayed 2 nights

The rooms are large, spacious and comfortable. But the bathroom and toilet are separated, but both are that cheap, all-in-one plastic room, it makes you feel like you are on a plane or a ferry. The bathroom is ok and the shower is powerful, although did leak into the main part of the bathroom, but It's really disappointing that the design of the bathroom and toilet (in particular) is so cheap in a 4 star hotel. Breakfast is ok, very small pastries. You will definitely be hungry still if you do the express breakfast (1 coffee and 1 pastry for 5 euros). The staff were all great though. Location is good, right on the river and walking distance to the old town. I would probably stay again, but I would definitely look elsewhere first, purely down to the terrible bathroom and toilet (mainly the toilet) design.

10

marina

1 Oct 2024

·

Stayed 3 nights

J'ai été fort agréablement surprise : les chambres sont vraiment belle et spacieuse : avec coin lit (très bonne literie), un coin canapé avec table, une kitchinette avec senseo, bouilloire, frigo, micro ondes, lave vaisselle... des wc à part et une salle de bain : baignoire ET douche !! Le tout avec du thé de chez Kusmi tea, et des produits de toilette de chez Rituals ! Un parking en sous sol, (certes un peu cher 15 euros la nuit) mais il a l'avantage d'etre présent. Je n'ai pas profité ni du petit déjeuner à 19 €, ni de la salle de sport : mais je suis passé devant et cela paraissait bien sympa !! Si je reviens à Rouen , ce sera dans cet hotel. J'allais oublié : j'ai été accueilli mon 1er jour par une jeune femme fort sympathique, qui m'a indiqué des places de parkings bien plus grande pour mon véhicule que je n'arrivais à garer qu'aux chausses pieds. Et qui a bien pris le temps de m'expliquer les choses.

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10

Tronchot Gwénaël

18 Oct 2025

·

Stayed 1 night

Chambre spacieuse, calme et reposante

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8

Jan Mario

28 Jul 2025

·

Stayed 1 night

Family room was adequate, Novotel hotels have the same configuration with plastic bathroom and shower. .

10

Jean Marc

31 Jan 2026

·

Stayed 1 night

Chambre super grande très silencieuse

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8

Daphna

18 Oct 2025

·

Stayed 2 nights

A few issues bothered us:t - we were 3 bu3rd bed was nor ready althoughwe checked in late (we had to wait till 10pm) *2nd couple of slippers - unwrapped, and included 2 left ones (no 3rd at all). And we felt you need slippers in this room) Also - it is a strange feeling in the toilet - it is like on an aircraft. Nothing wrong, just strange. But alll and all - good hotel with friendly service and great location (bus stop on the corner - 3 buses, 3 stops to the city center). Nice variation for breakfst, and once more - very friendly helpful staff.

8

James

11 Aug 2024

·

Stayed 1 night

Weak air com for a suite room, sleep suffered as a result. Staff lovely and helpful. Great location for river attractions, bars and bars old town.

10

Henrique

12 May 2025

·

Stayed 2 nights

Ficamos duas noites hospedados no quarto para família. O quarto é muito espaçoso, e mesmo o sofá cama foi muito confortável. Gostei que no quarto tinha microondas, pia e frigobar! O café da manhã foi muito bom também. Apesar do hotel não ser no centro, é uma ótima localização, pois cerca de 10 minutos andando você já esta no centro de Rouen. O estacionamento é amplo e fácil de entrar com o carro, apenas se atentar para as vagas que são exclusivas do Hotel. Recomendamos!

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10

Jacqueline

25 Oct 2024

·

Stayed 1 night

We had a stop off en route south. The family room had perfect facilities with two single beds for the children and a large double. Also a fridge and microwave to prepare snacks or breakfast. Just what we needed with a child needing specialist food.

10

Christian

1 Dec 2025

·

Stayed 1 night

La chambre étais parfaite, spacieuse, bien équipé et bien confortable.

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Service

Staff are repeatedly described as welcoming, friendly, and helpful, with smooth check-in and assistance when needed. Minor lapses were noted, such as an extra bed prepared late and slow breakfast replenishment during busy periods.

Related guest reviews

10

Anton

12 Oct 2025

·

Stayed 1 night

Väldigt prisvärt. Trevlig personal, fantastisk service.

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8

Matthew

5 Sept 2025

·

Stayed 1 night

Stayed for a night on our way back to Calais, it turns out this is a popular thing to do at this hotel as it was very busy. The hotel is in a great location, clean and very comfy beds. Staff are really friendly and helpful. The one thing that lets this place down is the breakfast experience. Food was good enough but the area where it is served can’t cope with a lot of people. Lack of tables, queues for food and plates weren’t replenished quick enough. However, above all, this place was great and we’d definitely start again, we’ll just try to get to breakfast before everyone else.

10

Caroline

4 Sept 2025

·

Stayed 1 night

Great sized family room. Good location close to the historical centre. Very clean. Helpful friendly staff. Would definitely stay again.

10

Richard

14 Nov 2023

·

Stayed 1 night

A beautiful, modern, spacious room & bathroom. Small kitchenette was very useful. Delightful front desk staff. 24 hours service. Very helpful. Easy to reach by car and great, safe underground carpark. We walked into the city from here along the canal. We opted for the hotel breakfast. Fantastic selection including eggs! Good TV including BBC channel. Very happy with our choice

8

Daphna

18 Oct 2025

·

Stayed 2 nights

A few issues bothered us:t - we were 3 bu3rd bed was nor ready althoughwe checked in late (we had to wait till 10pm) *2nd couple of slippers - unwrapped, and included 2 left ones (no 3rd at all). And we felt you need slippers in this room) Also - it is a strange feeling in the toilet - it is like on an aircraft. Nothing wrong, just strange. But alll and all - good hotel with friendly service and great location (bus stop on the corner - 3 buses, 3 stops to the city center). Nice variation for breakfst, and once more - very friendly helpful staff.

10

Debra

8 Apr 2025

·

Stayed 2 nights

We appreciate owners front desk helped us to get a cab. when our Uber did not show up. The couch pull out was 2 smaller cots and they were squeaky and not very comfortable (lumpy). When we stayed here in January, the pullout couch was 1 bed and it was very comfortable.

10

Kathy

18 Aug 2024

·

Stayed 1 night

Novotel Suites is a modern, comfortable hotel that sits across from the Seine and is close to the historic district of Rouen. The front desk staff spoke excellent English and were very accommodating. We arrived before check-in time, but they arranged for our room to be readied while we parked our car in their secured underground lot. Our room was roomy and clean with a nice bathroom and comfy bed. We enjoyed a late lunch at one of the many restaurants and bars across the street along the riverwalk. Later on we walked over to the historic district to view the famous cathedral and the site of Joan of Arc's execution. We took advantage of the express check out the next morning.

10

Kerri

4 Aug 2023

·

Stayed 1 night

Great location. Staff very helpful.

10

Janis

22 Dec 2025

·

Stayed 1 night

Staff is helpfull, rooms clean, location perfect. No parking for big vans.

10

Alan

26 Aug 2025

·

Stayed 1 night

Welcoming and helpful staff both on reception and during breakfast. The room was spotless and well equipped although there should be a couple of bottles of water in the room. There was 2 glasses in the fridge but no water on a hot day. Otherwise it was great.

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Location

Riverside setting opposite the Seine with many dining options nearby, and walking distance to the historic center. It is slightly outside the core, but convenient for reaching attractions by foot or transport.

Related guest reviews

10

Caroline

4 Sept 2025

·

Stayed 1 night

Great sized family room. Good location close to the historical centre. Very clean. Helpful friendly staff. Would definitely stay again.

8

Rainer

23 Aug 2024

·

Stayed 2 nights

Sehr gute Lage zum Zentrum der Altstadt. Konnten alles zu Fuß erkunden und das Auto frei vor der Tür parken.

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8

Alfio

27 Aug 2024

·

Stayed 1 night

Nice location close to the center.

8

Doron

15 Apr 2025

·

Stayed 1 night

It is outside of the center

10

Kathy

18 Aug 2024

·

Stayed 1 night

Novotel Suites is a modern, comfortable hotel that sits across from the Seine and is close to the historic district of Rouen. The front desk staff spoke excellent English and were very accommodating. We arrived before check-in time, but they arranged for our room to be readied while we parked our car in their secured underground lot. Our room was roomy and clean with a nice bathroom and comfy bed. We enjoyed a late lunch at one of the many restaurants and bars across the street along the riverwalk. Later on we walked over to the historic district to view the famous cathedral and the site of Joan of Arc's execution. We took advantage of the express check out the next morning.

10

Janis

22 Dec 2025

·

Stayed 1 night

Staff is helpfull, rooms clean, location perfect. No parking for big vans.

10

Deborah

7 Jun 2025

·

Stayed 1 night

Great location. Clean and comfortable plenty of parking. The breakfast was good lots of choices. My daughter loved the fresh pancakes.

8

Gonzalo

22 Sept 2024

·

Stayed 1 night

The room was spacious and comfortable, the shower/sink area is small. The staff was very friendly and there was a nice coffee machine in the lobby with free coffee, which we appreciated. The location was not great and you only have a strip of restaurants nearby and walking to the city center was far, so we drove and parked there, but the hotel area felt safe.

10

Luke

12 Aug 2024

·

Stayed 1 night

Great place, great location

10

Betina

13 Jun 2024

·

Stayed 1 night

Walking distance to town. Directly across from the River and the wharf eating and dining. Great location. Parking underground.

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Dining

Breakfast is generally praised for quality and variety, with some guests highlighting items like pancakes. Downsides include crowding at peak times, slower replenishment, and perceived high price; there is no full restaurant for evening meals.

Related guest reviews

10

NICOLAS

4 Nov 2025

·

Stayed 2 nights

Bon petit déjeuner Chambre agréable Calme

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8

Matthew

5 Sept 2025

·

Stayed 1 night

Stayed for a night on our way back to Calais, it turns out this is a popular thing to do at this hotel as it was very busy. The hotel is in a great location, clean and very comfy beds. Staff are really friendly and helpful. The one thing that lets this place down is the breakfast experience. Food was good enough but the area where it is served can’t cope with a lot of people. Lack of tables, queues for food and plates weren’t replenished quick enough. However, above all, this place was great and we’d definitely start again, we’ll just try to get to breakfast before everyone else.

6

A

9 Sept 2024

·

Stayed 2 nights

The rooms are large, spacious and comfortable. But the bathroom and toilet are separated, but both are that cheap, all-in-one plastic room, it makes you feel like you are on a plane or a ferry. The bathroom is ok and the shower is powerful, although did leak into the main part of the bathroom, but It's really disappointing that the design of the bathroom and toilet (in particular) is so cheap in a 4 star hotel. Breakfast is ok, very small pastries. You will definitely be hungry still if you do the express breakfast (1 coffee and 1 pastry for 5 euros). The staff were all great though. Location is good, right on the river and walking distance to the old town. I would probably stay again, but I would definitely look elsewhere first, purely down to the terrible bathroom and toilet (mainly the toilet) design.

10

Matthew

2 Apr 2024

·

Stayed 1 night

Very easy to get to and good parking options. (We found free street parking around the building but there is also a parking garage). The room was clean and comfortable for our family of 4. Great breakfast ( added cost). We walked to downtown Rouen as well as good dinner options along the Seine.

10

Thais

23 Apr 2023

·

Stayed 1 night

Amazing staff, breakfast and room. Just a bit far (walking) from city centre.

10

Nicole

10 Aug 2022

·

Stayed 1 night

Super nette familiekamer dicht bij het centrum en uitkijk op de Seine. Lekker ontbijt ook. Prima!

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10

Philip

26 May 2024

·

Stayed 1 night

Clean and tidy room with a good breakfast.

10

Deborah

7 Jun 2025

·

Stayed 1 night

Great location. Clean and comfortable plenty of parking. The breakfast was good lots of choices. My daughter loved the fresh pancakes.

10

Joerg

19 May 2025

·

Stayed 1 night

Gutes Hotel, aber kein Restaurant. Parken nur gegen Gebühr im Parkhaus unter dem Hotel. Sehr positiv: Altstadt von Rouen innerhalb weniger Minuten zu fuss zu erreichen.

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10

Adam

6 Aug 2024

·

Stayed 1 night

We used this as a stopover on our way through to the Alps, and was perfect for this. Easy to get to, secure underground parking (additional charge but worth it for peace of mind). Family room perfect for us with two boys who were happy to share a large double bed. Room was clean and fresh, had all we needed. No restaurant as such unless you're looking for pizza, but plenty of choice for dinner just a short walk away by the river. Breakfast was very good, nice selection and good quality. Overall very happy with our one night stay, and would be happy to recommend based on our experience.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $126	7 $127
8 $116	9 $120	10 $113	11 $110	12 $112	13 $110	14 $110
15 $110	16 $120	17 $122	18 $120	19 $120	20 $103	21 $105
22 $105	23 $113	24 $114	25 $116	26 $114	27 $111	28 $110
29 $111	30 $114

Su	Mo	Tu	We	Th	Fr	Sa
		1 $116	2 $116	3 $113	4 $110	5 $110
6 $111	7 $113	8 $118	9 $116	10 $114	11 $111	12 $111
13 $111	14 $114	15 $113	16 $114	17 $113	18 $103	19 $114
20 $111	21 $107	22 $107	23 $107	24 $114	25 $111	26 $111
27 $112	28 $107	29 $107	30 $107	31 $116

Novotel Suites Rouen Normandie

Prices for Novotel Suites Rouen Normandie

Monthly average prices

About this property

Location

Room options

Executive Suite

Superior Suite, 1 Double Bed with Sofa Bed

Superior Suite, Multiple Beds

Superior Suite, 1 Queen Bed with Sofa Bed

Guest reviews of Novotel Suites Rouen Normandie

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Novotel Suites Rouen Normandie

Prices for upcoming dates