Name: Best Western Saluki Inn
Address: 801 North Giant City Road, Carbondale, Illinois, United States of America, Carbondale, Illinois, US
Price range: $82–$293 per night
Rating: 7.77

What guests think

Reviews of Best Western Saluki Inn describe friendly, accommodating staff and a convenient location near SIU, but also note inconsistent cleanliness with odors and pests, aging rooms with maintenance issues, and frequent problems with the indoor pool and some amenities.

Breakfast is usually decent with hot items and waffles, though some mornings had broken machines, shortages, or no service. Rooms range from comfortable or updated in spots to dated, with thin walls that transmit noise. Expect a basic stay where service and location stand out, but maintenance and pool reliability vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Feedback centers on the indoor pool being frequently closed, cold, or dirty; some cite elevator odors/breakdowns and a small gym with a broken machine. An attached bar is a plus for a few guests.

Related guest reviews

6

Lisa

Apr 4, 2025

·

Stayed 1 night

It was fine. A very basic, bare bones hotel. Walls are paper thin- heard every word of the neighbors conversation. Elevator was stinky but the rest was fine.

8

Terrell

Aug 16, 2025

·

Stayed 1 night

Pretty decent stay. Breakfast was good. The pool was cold and there was no carpet in the room. However the service and hospitality made me forget my concerns.

2

Kevin

Sep 14, 2025

·

Stayed 2 nights

All the rooms smelled like animals.. the pool was absolutely disgusting.. we stayed 2 days there cause room was booked ahead of time didn’t have a choice.. as soon as I got to door I wanted to leave.. never stayin there again that’s for sure

6

Jennifer

Jul 19, 2024

·

Stayed 2 nights

The room was nice and I have no complaints about it except it didn't smell real good. The worst thing was that the elevator kept breaking down. So we had to use the stairs. It would have been a nice gesture for the hotel clerk to assist two older women lugging suitcases up the stairs, but he did not. The breakfast was good.

4

Stephanie

Feb 22, 2023

·

Stayed 1 night

Our stay was OK. I booked this hotel because on the website it said they had a pool and a workout room. Upon arrival they said the pool was down for maintenance. I was very disappointed because the website never stated that. It was one of the main reason's I booked it. We then checked out the workout room, it only had 3 machines and 1 of them didn't work. Also couldn't find the remote for the TV in the workout room. For the price, I was very disappointed. The only good thing was that they did have a hot breakfast.

2

Harriet

Jun 23, 2024

·

Stayed 2 nights

I often stay at the Carbondale Best Western when visting my son and grandchildren. The MAIN reason for this hotel is cost and the pool ammentie for my grandchildren. Well i showed up again to check in on June 21 and wouldn't you believe it but the pool is AGAIN out of commission. If i had to put a rating on how many times its DOWN. I would give it 90-95% of tge time its doen. I wouldn't have bothered too juch but it was my granddaughters 3rd Birthday and wwhen she found out we were at the hotel - she immediately said, "grandpa I go swimming at hotel" only to disappoint her AGAIN because what is listed as an amenitie, was not available. This WAS and WILL BE the LAST TIME i EVER book at the Saluki Best Western, if any BW.

10

Jacqueline

Jun 13, 2025

·

Stayed 1 night

Great place. Clean, comfortable and friendly staff. Was nice to have the sports bar on site.

4

Sarah

Jun 13, 2025

·

Stayed 1 night

No one was at the libby for early check out. I even called the lobby while in the lobby, along with anoth guest. No one answered. The pool was dirty, even moldy steps and what looked like a diaper in it. And the bathroom is extremely small. The welcoming staff was nice very nice though!

6

Sandra

Mar 26, 2024

·

Stayed 2 nights

The staff were very friendly. The hotel is old and need of some repairs, but clean. Pool was out of order. Breakfast was great.

6

Hilda

Jun 23, 2024

·

Stayed 2 nights

Pool was not in service. The room was a nice size. I noticed the tvs were dirty, looked as if someone spat on it. The bathroom couldve been cleaned better as well.

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Cleanliness

Cleanliness is mixed: several guests found rooms clean, but recurring reports mention odors, dirty bathrooms, and pests (roaches or ants).

Related guest reviews

4

Teagan

May 25, 2025

·

Stayed 1 night

The pool was really cold and had a lot of stuff floating, wasn’t very clear. Bathroom in the room was visibly dirty and had a mildew odor - we could tell it was barely, if at all, wiped down. Neither plug ins in the lamp worked. The faucet in the sink area was extremely powerful and sprayed us and everywhere around the sink when we turned it on. Hidden $20 pet fee *per night* upon check in. Overall very unimpressed with the stay for the price we payed.

6

Billis

Feb 2, 2024

·

Stayed 1 night

Found hairs and roaches in the bathroom

2

Kenya

Aug 15, 2024

·

Stayed 1 night

Roaches in our room. Will never return

2

Nateshia

Aug 15, 2025

·

Stayed 2 nights

This place had roaches I called down to the front desk and a gentleman came up With a bottle of RAID and sprayed..I going one crawling on the bed which there were stains on the sheets and comforters . There were roaches in the bat room and crawling on the nightstand. THEN THE GINSL STARW WAS WHEN I SAW ONE CRAWLING ATOUND THE HOME MADE WAFFLE STAYION..so I did not take part in the continental breakfast they had out..will NEVER STSY AT THIS PROPERTY AGAIN.

10

Jamie

Apr 11, 2025

·

Stayed 1 night

The staff was friendly, check-in/out was easy, hotel was clean and quiet. I will stay here again

2

Alfonso

Jun 6, 2025

·

Stayed 1 night

The rooms are dirty, and there were ants in the bed and on the furniture. I would never return to this line of hotels again.

6

Ian

Jun 22, 2025

·

Stayed 1 night

The room smelled of mildew and there were flies in the room.

10

Nancy

Dec 7, 2025

·

Stayed 1 night

Yes, very clean

4

Angela

Sep 2, 2023

·

Stayed 1 night

The hotel looked clean but roaches was in the room. I was really upset don’t want to bring bugs along with me.

6

Jennifer

Oct 12, 2023

·

Stayed 1 night

There was a constant ticking noise throughout the stay. It seemed to be coming from inside the wall. So bad that I could not sleep all night. The shower was dirty. Piles of dust and black smudges along the edge of the shower.

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from comfortable or spacious to dated, with thin walls that carry sound and various maintenance issues in some.

Related guest reviews

6

ERLINDA

May 10, 2025

·

Stayed 1 night

The room had a humid smell when we walked in. Smelled old and rancid. The carpet was dirty, furniture was old and paint was chipped. The rooms could definitely use a face lift.

6

Lisa

Apr 4, 2025

·

Stayed 1 night

It was fine. A very basic, bare bones hotel. Walls are paper thin- heard every word of the neighbors conversation. Elevator was stinky but the rest was fine.

2

Casey

Aug 10, 2025

·

Stayed 1 night

The room smelled like mildew, there were bugs and other droppings along the wall and in corners. There was a mystery splatter on the bedskirt. The bathroom door wouldn’t lock and the security latch on the main door was broken off. The body wash was empty in the shower. Would not stay again.

6

Michael

Feb 20, 2023

·

Stayed 2 nights

Place is just ok. AC/heater was loud and not working properly. Towels were dirty. Place appears to be going through some renovation work. The price didn’t equal the quality.

8

Lynnette

Oct 1, 2023

·

Upon arrival to our room, we were in the parking lot and were hit with the odor of pot. Thought, okay, it's in the parking lot. That's good, it won't be inside. In our room was fine, but the stairwell was awful. Our room was rather small, vinyl flooring, hole in the bathroom door. We had no HDMI cable. The staff was kind enough to go get one. Until then, we had no TV. The rooms above us had loud walkers. The amenities of shampoo, conditioner and soap were tiny offerings for this family of 4. Only 3 towels were given. The fire alarm went off at 4am, probably related to the pot in the stairwell. All of the vending machines were unplugged. The staff was the only positive about this property to be honest. Very nice and pleasant, easy to deal with for our issues. Probably won't be back. $225 a night for this family saluki weekend was a rip off. It is worth maybe $80 a night.

10

James

Apr 13, 2024

·

Stayed 4 nights

The room was a nice size and everything looked clean. The staff was very accommodating to our requests. And it’s close to everything in and around Carbondale.

4

erik

Apr 26, 2023

·

Stayed 2 nights

The first room they gave us had a cracked bath tub, a wobbly toilet, a mirror that was about to fall of the wall, a broken door latch and stains on the curtains. The second room also had a broken door latch and a mirror that was about to fall off.

4

Balaji

Aug 2, 2025

·

Stayed 1 night

Hotel is not what the photographs show. Property is very old and not updated. Room has crawling insects. Bed was substandard. Bathroom had no exhaust. Walls are all stained.

8

Lara

Apr 21, 2025

·

Stayed 1 night

Check in was quick and the beds were comfortable. Nice water pressure in shower. Breakfast was nice that we had eggs and sausage as well as cereals and juices and coffee. Nice selection and liked the waffle maker.

6

Linda

Nov 21, 2024

·

Stayed 3 nights

Can hear other guests talking in rooms next to you, and walking over top of you. Very thin walls- paint chipping on ceiling in bathroom. Could use a makeover.

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Service

Service is often friendly and accommodating with easy check-in and helpful staff; however, a few guests noted lapses in responsiveness or housekeeping.

Related guest reviews

10

Susan

Jun 11, 2025

·

Stayed 1 night

Our room was very clean, shower was amazing. Coffee downstairs was really good. Our air conditioning was not great, couldn't really get our room as cool as we'd like. The elevator smelled like burning electrical, told the staff, they were unconcerned! Other than that everything was good.

6

Karen

Aug 21, 2023

·

Stayed 2 nights

Room was not cleaned although housekeeping was requested.

10

William

Sep 18, 2023

·

Stayed 2 nights

We arrived early (just after noon following an all-night drive from Denver) and were warmly greeted and allowed to head straight to our room. Everything was clean and as-expected. This was not intended to be a 5-Star hotel, but it was exactly what we wanted: clean, comfortable, and staffed by friendly, helpful people. It is convenient to downtown and to lots of surrounding conveniences, e.g., shopping, restaurants, etc. Give it a try!

10

Bertrand

Dec 31, 2022

·

Stayed 19,352 nights

We were originally only supposed to stay three days, but I managed to be infected with strep and bronchitis and could not drive. The front desk extended my stay at Expedia's bargain rate for four more days. They were wonderful to my child, respectful to my dog and thoroughly pleasant to interact with.

8

Cheryl

Apr 6, 2025

·

Stayed 3 nights

We had a good experience at the Best Western Saluki Inn. Brody at the front desk was welcoming and helpful, and our room was comfortable. Breakfast was limited but tasty. Overall a pleasant stay!

10

Jamie

Apr 11, 2025

·

Stayed 1 night

The staff was friendly, check-in/out was easy, hotel was clean and quiet. I will stay here again

10

Jamie

Oct 15, 2024

·

Stayed 1 night

We were coming in late in the evening. I called ahead to let them know it would be after 10 at night. When we arrived at 10:30, the staff called me by name and asked how our drive was.

4

Sarah

Jun 13, 2025

·

Stayed 1 night

No one was at the libby for early check out. I even called the lobby while in the lobby, along with anoth guest. No one answered. The pool was dirty, even moldy steps and what looked like a diaper in it. And the bathroom is extremely small. The welcoming staff was nice very nice though!

4

Amy

Sep 23, 2023

·

Stayed 1 night

I had two reservations for the same room because I had to extend the date. I called the main phone number for best Western and talked to somebody about it who marked the information in my account. I called the actual hotel twice to make sure everything was going to be fine. When I got there, I reminded the person at the desk of this conversation, and there was no record of what was happening. so I was completely inconvenienced and frustrated after I put so much time into letting the hotel and organization know ahead of time the situation. This was even more inconvenient when somebody tried to come into our room thinking that it was empty. I will not stay at this location again.

10

Rita

Dec 17, 2025

·

Stayed 3 nights

I had a few issues with the heating unit in the room but it was finally changed out which I appreciated. The staff was nice and responsive.

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Location

Convenient for SIU, downtown Carbondale, and nearby dining/shopping, with easy access to Amtrak.

Related guest reviews

8

Nancy Elizabeth

Aug 15, 2025

·

Stayed 2 nights

Convenient to SIU. Nothing special, but it was comfortable and I would stay here again.

8

Gloria

Apr 23, 2024

·

Stayed 2 nights

Great location near SIU

8

Trudy

Oct 14, 2024

·

Stayed 3 nights

The hotel was clean and not far from SIUC. The breakfast was decent. It was an easy drive to Giant City and local wineries. The staff was eager to meet your needs. I would stay there again.

10

Jessica

Oct 23, 2024

·

Stayed 1 night

Close to Amtrak and breakfast is at 5:30 am

10

Charles

Jul 11, 2024

·

Stayed 3 nights

Nice affordable stay -conveniently located

10

William

Sep 18, 2023

·

Stayed 2 nights

We arrived early (just after noon following an all-night drive from Denver) and were warmly greeted and allowed to head straight to our room. Everything was clean and as-expected. This was not intended to be a 5-Star hotel, but it was exactly what we wanted: clean, comfortable, and staffed by friendly, helpful people. It is convenient to downtown and to lots of surrounding conveniences, e.g., shopping, restaurants, etc. Give it a try!

10

Julie

Dec 7, 2024

·

Stayed 1 night

Nice location. Near SIU and downtown Carbondale.

8

Pamela

Aug 17, 2023

·

Stayed 2 nights

The location was great, just off the SIU campus and close to many dining and shopping options. The main complaint I had was that the indoor pool water was very cold and there were only two towels available.

10

Myranda Faye

Jun 29, 2024

·

Stayed 1 night

Convenient location with lots to choose from to eat and a Walmart close by if needed.

8

Alejandra

Sep 10, 2024

·

Stayed 1 night

Very near the SIU campus.

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Dining

Breakfast is generally decent with hot items and waffles, but guests reported intermittent issues such as broken machines, shortages, or even no service on some mornings. The attached bar receives mixed feedback.

Related guest reviews

8

Cecil

Jun 25, 2025

·

Stayed 3 nights

Breakfast was great

8

Jesse

Aug 19, 2025

·

Stayed 2 nights

Rooms are decent and clean. The breakfast is typical hotel breakfast with plenty of options. Good value for the price

4

Tabitha

Feb 6, 2023

·

Stayed 2 nights

Outside of the hotel was very presenting. Inside, not at all. Exit signs hanging by wires in the hallway. Corners of walls was tearing apart. Ceiling spackle tearing apart from sprinker head in the room. Overall, very run down. It did appear they were renovating the first floor, we were on the 2nd floor. Pool was closed. Juice machine out of service 2nd day for breakfast. Milk jug was empty. Didn't have anything other than coffee available to drink. Refills on most breakfast items did not keep up with the demand. Staff was friendly. Location was good. Would have expected a bit more for the reviews and price.

4

Christopher C

Mar 23, 2025

·

Stayed 2 nights

Stayed 2 nights. Both mornings coffee machine was broken. Why couldn't you have went across the street to the Dunkin Donuts and bought some coffee for you guests?

8

Cheryl

Apr 6, 2025

·

Stayed 3 nights

We had a good experience at the Best Western Saluki Inn. Brody at the front desk was welcoming and helpful, and our room was comfortable. Breakfast was limited but tasty. Overall a pleasant stay!

2

Kendra

Feb 6, 2023

·

Stayed 1 night

The breakfast ran out of meat within an hour and no replacement meat provided. The counters had food residue on it. No one wiped it down. The waffle maker was broken. The machine that provided juice was broken. They had 3 bottles of juice on the counters. This is not secure since anyone can access it a bottle for everyone to use. They should of offered individual bottles of juice. The eggs were watery. The pool was closed and no one mentioned it

8

Lara

Apr 21, 2025

·

Stayed 1 night

Check in was quick and the beds were comfortable. Nice water pressure in shower. Breakfast was nice that we had eggs and sausage as well as cereals and juices and coffee. Nice selection and liked the waffle maker.

10

Benjamin

Jul 16, 2024

·

Stayed 4 nights

The room was clean, bed so comfortable, lobby clean, breakfast was amazing and we are happy!

10

Velarie

Apr 12, 2025

·

Stayed 1 night

Very nice clean place. Breakfast was nice good variety. Overall woukd stay again.

2

Kristine

Jan 24, 2023

·

Stayed 2 nights

This was the dirtiest hotel we have ever stayed in and we stay in a lot of hotels with our travel softball team. Poop & boogers smeared on walls in our room. Pool wasn't up which wasn't informed of. Cook didn't show on Sunday so no breakfast was served. Noisy Rips in the bedding. Cracks in the bathtub and the toilet wobbles.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$87
February	$91
March	$95
April	$101
May	$107
June	$93
July	$88
August	$95
September	$90
October	$107
November	$105
December	$87

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $89	19 $96
20 $85	21 $82	22 $88	23 $86	24 $86	25 $95	26 $93
27 $84	28 $85	29 $85	30 $88

Su	Mo	Tu	We	Th	Fr	Sa
				1 $88	2 $103	3 $103
4 $94	5 $93	6 $94	7 $93	8 $94	9 $99	10 $97
11 $86	12 $91	13 $91	14 $91	15 $86	16 $232	17 $293
18 $94	19 $94	20 $94	21 $94	22 $92	23 $122	24 $124
25 $92	26 $95	27 $94	28 $95	29 $94	30 $103	31 $97

Best Western Saluki Inn

Prices for Best Western Saluki Inn

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed, Refrigerator & Microwave (Pet Friendly;With Sofabed)

Standard Room, 1 King Bed, Refrigerator & Microwave (Pet Friendly;With Sofabed)

Standard Room, Multiple Beds, Refrigerator & Microwave (Pet Friendly;With Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Refrigerator & Microwave (Pet Friendly)

Guest reviews of Best Western Saluki Inn

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Best Western Saluki Inn

Prices for upcoming dates