Riu Palace Punta Cana - All Inclusive
4 605 $US
/nuit
Moyenne pour octobre
Prix pour Riu Palace Punta Cana - All Inclusive
Sélectionnez les dates pour voir les prix et les disponibilités
4 605 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À Riu Palace Punta Cana - All Inclusive, les prix par nuit s'élèvent en moyenne à 468 $US pendant le mois le moins cher (novembre) et à 4 605 $US pendant le mois le plus cher (octobre), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 1 037 $US |
| février | 1 033 $US |
| mars | 1 067 $US |
| avril | 888 $US |
| mai | 815 $US |
| juin | 868 $US |
| juillet | 922 $US |
| août | 633 $US |
| septembre | 474 $US |
| octobre | 4 605 $US |
| novembre | 468 $US |
| décembre | 702 $US |
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oct. · 4 605 $US
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Le plus cher : octobre (env. 4 605 $US)
Le moins cher : novembre (env. 468 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs q...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 3 piscines extérieures, une discothèque et un parc aquatique gratuit.
Services de l'établissement
Les équipements et services proposés incluent un service d'arrivée express, un service de départ express et un service de nettoyage à sec / blanchisserie. Un parking gratuit est disponible dans l'enceinte de l'hébergement.
Repas
Pour combler tous vos petits creux, Hotel Riu Palace Punta Cana - All Inclusive vous propose une épicerie. Détendez-vous devant un verre au bar en bord de piscine ou dans un des 4 bars/lounges de l'hébergement. Un petit déjeuner buffet gratuit est servi tous les jours de 07 h 00 à 11 h 00.
Chambres
Les 676 chambres de l'hébergement vous invitent à la détente et comprennent un minibar et une télévision à écran plat. Les chambres sont dotées d'un patio. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par satellite. Une salle de bain privée avec une douche est à votre disposition. Vous y trouvez également un pommeau de douche à « effet pluie » et des articles de toilette de luxe.
Emplacement
En choisissant Hotel Riu Palace Punta Cana - All Inclusive, vous profiterez d'un séjour à Punta Cana (Bavaro), à 1 min en voiture de Plage d'Arena Gorda et à 6 minutes de Iberostar Golf Course.
À proximité
Parc Aquatique Splash(0.4 miles)
Plage d'Arena Gorda(0.4 miles)
Parcours de golf de Punta Blanca(1.5 miles)
Iberostar Golf Course(1.8 miles)
Hard Rock Golf Club à Cana Bay(2.9 miles)
Plage Arena Blanca(4.5 miles)
Casino Avalon Princess(4.6 miles)
Cocotal Golf and Country Club(4.7 miles)
Plage de Cortecito(5.1 miles)
Plage de Los Corales(6.3 miles)
Manati Park Bavaro(6.9 miles)
Centre de Tennis Rafa Nadal Punta Cana(7.5 miles)
République Amusante(7.5 miles)
Plage de Macao(8.6 miles)
Centre de Convention Barceló Bávaro(8.9 miles)
Aéroport principal le plus pratique pour rejoindre Hotel Riu Palace Punta Cana - All Inclusive : Aéroport international de Punta Cana (PUJ)(16.4 miles)
Parking
Restaurant
Piscine
Chambres non-fumeurs
Service en chambre
Organisation d'excursions
Emplacement
Playa de Arena Gorda, Bavaro, Punta Cana, République dominicaine
Parc Aquatique Splash (0.4 miles)
Plage d'Arena Gorda (0.4 miles)
Parcours de golf de Punta Blanca (1.5 miles)
Iberostar Golf Course (1.8 miles)
Hard Rock Golf Club à Cana Bay (2.9 miles)
Plage Arena Blanca (4.5 miles)
Options de chambre
4
Suite Junior, vue océan (U)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
1 Très Grand Lit Double
2 Lits Doubles
Couchages 2
732 ft²
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
Suite Junior, 2 chambres (U)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 6
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
Suite Junior (B2C-US)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
Suite, vue océan (U)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
731 ft²
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
Suite Junior, chambres communicantes (L)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 6
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
Suite (B2c-Ca)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
Suite Junior (Superior, L)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
377 ft²
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
Suite Junior (B2C-CA)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
ClimatisationWi-Fi (gratuit)Salon séparéPatio
5
Suite, vue océan (B2C-US)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
Suite Junior (C)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
Suite Junior (E)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
409 ft²
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
Suite Junior, chambres communicantes (C)
Détails de la chambre
4× Lits Doubles
2 Très Grands Lits Doubles
Couchages 6
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
Suite Junior (Tropical View, U)
Détails de la chambre
2 Lits Doubles
1 Très Grand Lit Double
Couchages 3
409 ft²
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
Suite Junior (L)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
409 ft²
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
Suite Junior, vue cour intérieure (Superior, E)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
377 ft²
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
Suite (L)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
732 ft²
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
Suite Junior, vue mer (L)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
Suite Junior (U)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
409 ft²
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
1 Très Grand Lit Double
Couchages 2
732 ft²
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
Suite (B2c-Us)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
Suite Junior, chambres communicantes (B2C-CA)
Détails de la chambre
4× Lits Doubles
2 Très Grands Lits Doubles
Couchages 6
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
Suite Junior, chambres communicantes (E)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 6
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
Suite Junior, vue océan (B2C-US)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
Suite Junior (Tropical View | C)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
ClimatisationWi-Fi (gratuit)Salon séparéPatio
1
Suite, vue océan (E)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 2
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
Suite Junior (Tropical View, B2C-US)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 3
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
Suite Junior (Tropical View | B2C-CA)
Détails de la chambre
2 Lits Doubles
1 Très Grand Lit Double
Couchages 3
ClimatisationWi-Fi (gratuit)Salon séparéPatio
1
Suite Junior, vue océan (E)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 2
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
Suite Junior, 2 chambres (B2C-US)
Détails de la chambre
1 Très Grand Lit Double
2 Lits Doubles
Couchages 6
ClimatisationWi-Fi (gratuit)Salon séparéPatio
4
Suite (C)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
ClimatisationWi-Fi (gratuit)Salon séparéPatio
Avis des voyageurs sur Riu Palace Punta Cana - All Inclusive
8.1
Très bien
Basé sur 2 450 avis vérifiés
Qui séjourne ici ?
Affaires
1%
Couples
50%
Familles
30%
Groupes
16%
Solo
1%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Au Riu Palace Punta Cana - Tout inclus, les clients encensent régulièrement le personnel accueillant, l'ambiance animée au bord de la piscine et lors des soirées, ainsi que le cadre agréable de la plage. Les avis sur la qualité de la nourriture sont partagés : les buffets sont généralement bons, mais les restaurants à thème déçoivent souvent.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Au Riu Palace Punta Cana - Tout inclus, les clients encensent régulièrement le personnel accueillant, l'ambiance animée au bord de la piscine et lors des soirées, ainsi que le cadre agréable de la plage. Les avis sur la qualité de la nourriture sont partagés : les buffets sont généralement bons, mais les restaurants à thème déçoivent souvent.
Les chambres sont fréquemment décrites comme vieillottes, avec une humidité et une odeur de renfermé, une maintenance aléatoire (climatisation, toilettes, prises, télévisions) et la présence occasionnelle de nuisibles. Certains signalent également du bruit provenant des spectacles du soir. Le service est souvent chaleureux et serviable, mais des retards à l'enregistrement, un service d'étage limité et un ménage irrégulier sont mentionnés dans plusieurs commentaires. La plage et les piscines sont populaires, mais les chaises longues peuvent être rares, le nettoyage des algues est variable, le Wi-Fi peut être instable et quelques séjours ont été perturbés par des coupures de courant ou des alarmes incendie déclenchées tard dans la nuit. Attendez-vous à un complexe hôtelier dynamique et familial, avec une ambiance agréable mais un manque de raffinement.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les belles piscines, l'accès à la plage et l'animation de l'espace RIU Party sont des points positifs. Les inconvénients incluent le manque de chaises longues, la fermeture précoce de la piscine, une petite salle de sport désuète, une longue marche ou l'absence de navette pour le parc aquatique, et quelques signalements de problèmes d'électricité ou d'alarme.
Avis de voyageur à ce sujet
10
Marnita LYNN
8 avr. 2025
·
A séjourné 4 nuits
Excellent property! The entire staff was very knowledgeable and professional.
Excellent property! The entire staff was very knowledgeable and professional.
10
liduvina
18 oct. 2025
·
A séjourné 5 nuits
En verdad , el hotel ne gusto mucho, de echo le di 5 estrellas pero si creo que deberian de cambiar el cierre de las piscinas tan temprano cuando mas relajado estas te mandan a salir y aun es de dia solo las 7 y eso es bien incomodo he ido a otros hoteles y no cierran tan temprano solo es una crítica constructiva
En verdad , el hotel ne gusto mucho, de echo le di 5 estrellas pero si creo que deberian de cambiar el cierre de las piscinas tan temprano cuando mas relajado estas te mandan a salir y aun es de dia solo las 7 y eso es bien incomodo he ido a otros hoteles y no cierran tan temprano solo es una crítica constructiva
8
Hajri
23 août 2025
·
A séjourné 7 nuits
My Third time staying at this resort, the property is great rooms are alittle outdated but over all clean comfy, the lobby is beautiful, great outdoor pools and area as well also has shopping center near pools in back, so many restaurants to choose from buffets always good, only complaint this time is the ocean was a disaster, the seaweed problem this year is insane the resort try’s it best to clean the shore but the ocean it’s self is bad, but that can’t be helped other then the ocean this resort is my go to doesn’t disappoint.
My Third time staying at this resort, the property is great rooms are alittle outdated but over all clean comfy, the lobby is beautiful, great outdoor pools and area as well also has shopping center near pools in back, so many restaurants to choose from buffets always good, only complaint this time is the ocean was a disaster, the seaweed problem this year is insane the resort try’s it best to clean the shore but the ocean it’s self is bad, but that can’t be helped other then the ocean this resort is my go to doesn’t disappoint.
6
Angel
11 oct. 2025
·
A séjourné 5 nuits
breakfast was not the best but ok, some staffers were friendly, but some of them especially in the foodcourt area, could care less if we were there or not. Hospitality very dissapointing. Outdoor pool water was dirty and alcohol drinks were the worst I ever experience, non brand and cheap, and the taste was proof of it. Beach was good, with good waves and free of seaweeds.
breakfast was not the best but ok, some staffers were friendly, but some of them especially in the foodcourt area, could care less if we were there or not. Hospitality very dissapointing. Outdoor pool water was dirty and alcohol drinks were the worst I ever experience, non brand and cheap, and the taste was proof of it. Beach was good, with good waves and free of seaweeds.
6
Victor Win
17 mars 2025
·
A séjourné 4 nuits
We spent 4 nights with 12 immediate family. All seniors except two adults. Everything is going smooth except on Sunday morning around 1 Am and fire alarm went off. Till 2:30 am. Every 5 minutes or less it’s sounds on and on. Most guests panic and due to poor communication from the announcement there are conflicting reports to evacuate or to wait and listen. It came off again at 7 am though it’s short. Can’t reach front desk. No explanation given till we left the hotel at 12 noon. It happened once on Saturday around noon but it’s short. No fire or policemen came. Staff doesn’t know what happened either. It really disturb sleep but it’s scary and most of our family members can’t go back to sleep at all. Front desk and dining room staff are friendly and helpful and polite. They are great. Food in buffet dining is good lots of choices though later in the evening foods get cold and less appealing on some dishes. This is my first visit to Punta Cana so can’t compare to other hotels. Beach is fantastic. Shows and parties might be great for younger travelers but not for seniors.
We spent 4 nights with 12 immediate family. All seniors except two adults. Everything is going smooth except on Sunday morning around 1 Am and fire alarm went off. Till 2:30 am. Every 5 minutes or less it’s sounds on and on. Most guests panic and due to poor communication from the announcement there are conflicting reports to evacuate or to wait and listen. It came off again at 7 am though it’s short. Can’t reach front desk. No explanation given till we left the hotel at 12 noon. It happened once on Saturday around noon but it’s short. No fire or policemen came. Staff doesn’t know what happened either. It really disturb sleep but it’s scary and most of our family members can’t go back to sleep at all. Front desk and dining room staff are friendly and helpful and polite. They are great. Food in buffet dining is good lots of choices though later in the evening foods get cold and less appealing on some dishes. This is my first visit to Punta Cana so can’t compare to other hotels. Beach is fantastic. Shows and parties might be great for younger travelers but not for seniors.
6
Stefanie
17 août 2025
·
A séjourné 7 nuits
Pros: Staff was awesome. They genuinely seemed to enjoy their jobs and that showed up in how they provided services. When they said it was their pleasure to help, it felt like they truly meant it. Site is very pretty - lobby is gorgeous and grounds are well kept and lovely to look at. Having the water park nearby was definitely a plus. Cons: restaurants were small and food was not good (and took forever). Evening buffet was only highlight and even then it was only pretty good. We weren't expecting fine dining or anything, but have had better quality at other PC resorts. Pools were small and relatively full most of the day, compared to the sister RIU only steps away. After finding those other pools, we hung out there more than our own due to fewer people and being more spacious and deeper. The gym was super tiny and crowded and machines were old. Other RIU gym was also on the small side but more updated and had room to actually stretch post-workout. Wi-fi was problematic the whole stay - original logins didn’t work, had to continuously sign in, signals were weak in a lot of spots. Rooms are on the small side. Only two outlets in the room worked which made it hard to charge phones and watches for three people. A lot of things on the property looked “patched” and some things likely just need replacement (toilet seat, for example). Evening entertainment was pretty lame most nights. Would have liked more options than just what was on the stages outside the lobby.
Pros: Staff was awesome. They genuinely seemed to enjoy their jobs and that showed up in how they provided services. When they said it was their pleasure to help, it felt like they truly meant it. Site is very pretty - lobby is gorgeous and grounds are well kept and lovely to look at. Having the water park nearby was definitely a plus. Cons: restaurants were small and food was not good (and took forever). Evening buffet was only highlight and even then it was only pretty good. We weren't expecting fine dining or anything, but have had better quality at other PC resorts. Pools were small and relatively full most of the day, compared to the sister RIU only steps away. After finding those other pools, we hung out there more than our own due to fewer people and being more spacious and deeper. The gym was super tiny and crowded and machines were old. Other RIU gym was also on the small side but more updated and had room to actually stretch post-workout. Wi-fi was problematic the whole stay - original logins didn’t work, had to continuously sign in, signals were weak in a lot of spots. Rooms are on the small side. Only two outlets in the room worked which made it hard to charge phones and watches for three people. A lot of things on the property looked “patched” and some things likely just need replacement (toilet seat, for example). Evening entertainment was pretty lame most nights. Would have liked more options than just what was on the stages outside the lobby.
8
Gregory
30 sept. 2025
·
A séjourné 3 nuits
What I didn’t like about the hotel: When I first checked in, the staff didn’t explain where anything was, which made it hard to find amenities and get oriented. The pools were a long walk from the rooms, which was inconvenient. There were no lights in the pool area after 6 PM, making it feel unsafe or unusable at night. Pools closed too early, so there wasn’t much time to enjoy them in the evening. There was no good selection of 24-hour food options, and room service either didn’t answer or never delivered. The shower had a terrible smell, like garbage, which made it unpleasant to use. The bed was uncomfortable—two twin beds pushed together, so sleeping in the middle was awkward. What I did like: Every staff member I interacted with was pleasant and nice, which made the experience a bit better despite the issues.
What I didn’t like about the hotel: When I first checked in, the staff didn’t explain where anything was, which made it hard to find amenities and get oriented. The pools were a long walk from the rooms, which was inconvenient. There were no lights in the pool area after 6 PM, making it feel unsafe or unusable at night. Pools closed too early, so there wasn’t much time to enjoy them in the evening. There was no good selection of 24-hour food options, and room service either didn’t answer or never delivered. The shower had a terrible smell, like garbage, which made it unpleasant to use. The bed was uncomfortable—two twin beds pushed together, so sleeping in the middle was awkward. What I did like: Every staff member I interacted with was pleasant and nice, which made the experience a bit better despite the issues.
8
Vaughan
27 sept. 2025
·
A séjourné 6 nuits
First time, overall it was a nice resort. The accommodations were satisfactory, not spectacular. Staff was amazing! Food was mediocre. Drinks were good and entertainment was great! The distance from the lobby to the beach and pools were a decent walk. The restaurants advertised open until 9:30pm I believe but most nights we witnessed them turning people away and saying closed around 8:30pm which left only the buffet option.
First time, overall it was a nice resort. The accommodations were satisfactory, not spectacular. Staff was amazing! Food was mediocre. Drinks were good and entertainment was great! The distance from the lobby to the beach and pools were a decent walk. The restaurants advertised open until 9:30pm I believe but most nights we witnessed them turning people away and saying closed around 8:30pm which left only the buffet option.
8
Lauren
16 août 2025
·
A séjourné 7 nuits
Good- The staff was amazing!!!! William, Steven the PT, pool servers and many others. Hands down the best staff of any resort I've been to. The gym is very small and half the stuff was broken. The water slides were cool but about an 8 min walk and closed on Tuesdays. Rooms are older and very small. We traveled with (4) adults and (2) 15 year old boys. We all agreed Dreams Onyx was much better where we stayed last year in Punta Cana . We had a great trip but I wouldn't go back to this resort.
Good- The staff was amazing!!!! William, Steven the PT, pool servers and many others. Hands down the best staff of any resort I've been to. The gym is very small and half the stuff was broken. The water slides were cool but about an 8 min walk and closed on Tuesdays. Rooms are older and very small. We traveled with (4) adults and (2) 15 year old boys. We all agreed Dreams Onyx was much better where we stayed last year in Punta Cana . We had a great trip but I wouldn't go back to this resort.
10
Alba
22 oct. 2025
·
A séjourné 4 nuits
Deben hacer mas actividades en la alberca y en las noches.
Deben hacer mas actividades en la alberca y en las noches.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
Les espaces communs sont souvent loués pour leur propreté, mais de nombreux avis mentionnent des odeurs de renfermé, du linge taché et la présence de nuisibles (cafards/fourmis). La qualité du ménage varie. Certaines salles de bains présentent de la rouille ou des signes d'usure.
Avis de voyageur à ce sujet
6
Zhe
7 oct. 2025
·
A séjourné 5 nuits
Cleanliness was a major concern. The room wasn’t properly cleaned, there was hair on the food, a lipstick stain on a glass, and a tiny roach spotted in the self-serve juice at the buffet. Sadly, this experience ensures I won’t be returning
Cleanliness was a major concern. The room wasn’t properly cleaned, there was hair on the food, a lipstick stain on a glass, and a tiny roach spotted in the self-serve juice at the buffet. Sadly, this experience ensures I won’t be returning
10
Jonathan
4 nov. 2025
·
A séjourné 4 nuits
Clean room
Clean room
2
Theodora
1 sept. 2025
·
A séjourné 6 nuits
I checked in my room. The room was so smelly. The fridge was dirty, the bathroom was all soap scum, the bedsheets had stains. The floor was so dusty. I had to call them to clean the room as soon as I got in. They are filthy in this resort. A lot of other guests were also complaining
I checked in my room. The room was so smelly. The fridge was dirty, the bathroom was all soap scum, the bedsheets had stains. The floor was so dusty. I had to call them to clean the room as soon as I got in. They are filthy in this resort. A lot of other guests were also complaining
6
Monica
3 juil. 2025
·
A séjourné 3 nuits
property has such a high turn over due to the cheap price that the rooms aren’t throughly cleaned and the sheets are so stained along with everything else i would splurge and stay somewhere else
property has such a high turn over due to the cheap price that the rooms aren’t throughly cleaned and the sheets are so stained along with everything else i would splurge and stay somewhere else
6
Pedro Alberto Trejo
21 avr. 2025
·
My room had a lot of issues, since the first day I arrived there were a lot of mosquitoes flying around and I had to get rid of them. Also there were cockroaches in the bathroom and walking around in the room, this was super disgusting. Even though, I read this on the reviews before, I didn't think it was going to happen to me. Also I had 2 bad experiences in the restaurants during dinner and breakfast time, clearly the staff is not well-trained to deal with customer service appropriately. During dinner time, my entree took a lot of time (around 30 minutes) and the servers told me that there was an issue with the gas line but I think they didn't put through my order and then they brought the dessert first (clearly they weren't communicating each other) and then for the breakfast time I went by myself to have breakfast and I went to get something to complement it and when I came back to the table my breakfast was gone! They told me that it was a matter of how to set the utensils on the plate, and that way they know that someone hasn't finished eating. They got me another omelette but I think the way they are trained is not the correct one, the place wasn't even busy at all to make the decision of just dump my food in less than 2 minutes that I was away from my table. It was a bittersweet experience but definitely there is room to improve many processes in terms of customer service staff training.
My room had a lot of issues, since the first day I arrived there were a lot of mosquitoes flying around and I had to get rid of them. Also there were cockroaches in the bathroom and walking around in the room, this was super disgusting. Even though, I read this on the reviews before, I didn't think it was going to happen to me. Also I had 2 bad experiences in the restaurants during dinner and breakfast time, clearly the staff is not well-trained to deal with customer service appropriately. During dinner time, my entree took a lot of time (around 30 minutes) and the servers told me that there was an issue with the gas line but I think they didn't put through my order and then they brought the dessert first (clearly they weren't communicating each other) and then for the breakfast time I went by myself to have breakfast and I went to get something to complement it and when I came back to the table my breakfast was gone! They told me that it was a matter of how to set the utensils on the plate, and that way they know that someone hasn't finished eating. They got me another omelette but I think the way they are trained is not the correct one, the place wasn't even busy at all to make the decision of just dump my food in less than 2 minutes that I was away from my table. It was a bittersweet experience but definitely there is room to improve many processes in terms of customer service staff training.
10
Christopher
20 oct. 2025
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A séjourné 3 nuits
Very clean property and room, the bathroom in the room was spotless, fully-stocked mini bar, all-you-can-eat buffets throughout the day, friendly staff... This was a great place to stay. It is overwhelming at first, but ask for a map of the facility and it will all make sense. I would absolutely recommend this resort if you are looking at these reviews.
Very clean property and room, the bathroom in the room was spotless, fully-stocked mini bar, all-you-can-eat buffets throughout the day, friendly staff... This was a great place to stay. It is overwhelming at first, but ask for a map of the facility and it will all make sense. I would absolutely recommend this resort if you are looking at these reviews.
4
Claudia
18 nov. 2025
·
A séjourné 4 nuits
The staff was very rude they all seemed like they didn’t want to work there. There was ants in the room as well as the bathroom wasn’t working and the shower. It was not clean and the food was very bad I have been to multiple hotels and this one was one of the worst.
The staff was very rude they all seemed like they didn’t want to work there. There was ants in the room as well as the bathroom wasn’t working and the shower. It was not clean and the food was very bad I have been to multiple hotels and this one was one of the worst.
4
Kamisha
1 oct. 2025
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A séjourné 4 nuits
Where do I begin, food was HORRIBLE! HORRIBLE, HORRIBLE! Room was dated, and not cleaned properly. Fridge was broke with hair in it, and when they came to replace it, they brought an even dirtier fridge! No premium or English channels. No trash bags in the trash cans and when I asked for some, housekeeping said they didn’t have them. Dirty sheets and towels (thank God I brought my own towels) Room service has NO selection of food! literally a choice of 2 sandwiches, 2 salads or nachos……THAT’S IT! LITERALLY! For this to be a “Palace” resort I was extremely disappointed and frustrated. The ONLY good thing about this resort is the themed parties, and swim up bar staff. But it’s very frustrating to NOT be able to eat after a day of partying and drinking. I made the best of my time there because it was my birthday, but I can honestly say I will NEVER go back to this resort, and I would NEVER suggest it to anyone.
Where do I begin, food was HORRIBLE! HORRIBLE, HORRIBLE! Room was dated, and not cleaned properly. Fridge was broke with hair in it, and when they came to replace it, they brought an even dirtier fridge! No premium or English channels. No trash bags in the trash cans and when I asked for some, housekeeping said they didn’t have them. Dirty sheets and towels (thank God I brought my own towels) Room service has NO selection of food! literally a choice of 2 sandwiches, 2 salads or nachos……THAT’S IT! LITERALLY! For this to be a “Palace” resort I was extremely disappointed and frustrated. The ONLY good thing about this resort is the themed parties, and swim up bar staff. But it’s very frustrating to NOT be able to eat after a day of partying and drinking. I made the best of my time there because it was my birthday, but I can honestly say I will NEVER go back to this resort, and I would NEVER suggest it to anyone.
10
Hollie
22 nov. 2025
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A séjourné 5 nuits
Wonder staff, clean rooms and overall great experience.
Wonder staff, clean rooms and overall great experience.
2
Christal
24 août 2025
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A séjourné 5 nuits
Major shortcomings in cleanliness, maintenance, and service From August 18–23, I stayed in a Junior Suite with Garden View at Rui Palace Punta Cana. This stay did not meet expectations for a resort of this level. - Service: Some staff members were rude, and this was amplified for guests of color. While language differences exist, courtesy and patience should remain constant. - Communication: I experienced persistent frustration from staff when I tried to communicate. A better effort to accommodate guests with language barriers is needed. - Cleanliness: The room was not clean at check-in. Housekeeping only changed towels (placed on the floor as instructed) and made the beds, with no thorough cleaning or fresh supplies beyond towels. - Maintenance: The toilet had issues that lasted two days and affected usability. - Pests: Cockroaches were present in the rooms and throughout the dining areas, which is unacceptable. Given these issues, I wouldn’t plan to return unless the hotel implements substantial improvements in staff training, cleaning protocols, maintenance responsiveness, and pest control.
Major shortcomings in cleanliness, maintenance, and service From August 18–23, I stayed in a Junior Suite with Garden View at Rui Palace Punta Cana. This stay did not meet expectations for a resort of this level. - Service: Some staff members were rude, and this was amplified for guests of color. While language differences exist, courtesy and patience should remain constant. - Communication: I experienced persistent frustration from staff when I tried to communicate. A better effort to accommodate guests with language barriers is needed. - Cleanliness: The room was not clean at check-in. Housekeeping only changed towels (placed on the floor as instructed) and made the beds, with no thorough cleaning or fresh supplies beyond towels. - Maintenance: The toilet had issues that lasted two days and affected usability. - Pests: Cockroaches were present in the rooms and throughout the dining areas, which is unacceptable. Given these issues, I wouldn’t plan to return unless the hotel implements substantial improvements in staff training, cleaning protocols, maintenance responsiveness, and pest control.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres semblent souvent vieillottes et humides, avec une odeur de renfermé. Les problèmes récurrents incluent une climatisation défectueuse, des toilettes, des prises ou des télévisions en panne, un Wi-Fi faible, et l'utilisation de deux lits jumeaux rapprochés. Le bruit provenant des spectacles du soir et quelques erreurs d'attribution de chambres sont également signalés.
Avis de voyageur à ce sujet
8
Roman Bondar
12 sept. 2025
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A séjourné 5 nuits
The main complaint about this resort is the outdated rooms. To begin with, the two full-size beds only work for two travelers. For a family of four, you’re forced to book two rooms since the beds cannot comfortably fit two people each. In addition, the rooms themselves, including the bathroom, are very outdated. The sinks are cracked, the toilets have stains, the mattresses are extremely firm, and the showers are worn down. Housekeeping also left much to be desired — the sheets were not changed once during our week-long stay, and the overall effort put into cleaning was minimal. The property itself is nice, with multiple pools and easy access to the ocean. However, the beach is poorly maintained, and the debris scattered along the sand significantly detracts from its appeal. The food was adequate, with the buffet offering the best meals. Unfortunately, the restaurants were underwhelming and not particularly enjoyable. One of the biggest inconveniences during our stay was the recurring power outages. These occurred even without rain, tropical storms, or hurricanes. The first outage lasted about three to four hours, and several more followed, each lasting a few minutes. The staff showed little concern and made no accommodations for guests during these outages, which was very disappointing.
The main complaint about this resort is the outdated rooms. To begin with, the two full-size beds only work for two travelers. For a family of four, you’re forced to book two rooms since the beds cannot comfortably fit two people each. In addition, the rooms themselves, including the bathroom, are very outdated. The sinks are cracked, the toilets have stains, the mattresses are extremely firm, and the showers are worn down. Housekeeping also left much to be desired — the sheets were not changed once during our week-long stay, and the overall effort put into cleaning was minimal. The property itself is nice, with multiple pools and easy access to the ocean. However, the beach is poorly maintained, and the debris scattered along the sand significantly detracts from its appeal. The food was adequate, with the buffet offering the best meals. Unfortunately, the restaurants were underwhelming and not particularly enjoyable. One of the biggest inconveniences during our stay was the recurring power outages. These occurred even without rain, tropical storms, or hurricanes. The first outage lasted about three to four hours, and several more followed, each lasting a few minutes. The staff showed little concern and made no accommodations for guests during these outages, which was very disappointing.
6
Lucy
30 août 2025
·
A séjourné 5 nuits
Great entertainment morning and night. Best party hosted. We got there right after the hurricane so the beach was in terrible condition fill with seaweeds in water and beach. It was a shame since the water was nice and shallow but the seaweeds just ruin it. The overall hotel was in nice condition but the rooms really need some work. My room was on first floor it’s was ok but old. My friend got a room on ground floor in the beginning and it was moldy and they change them into first floor after. The food was ok, not the best but still edible. If you got more budget definitely look else where.
Great entertainment morning and night. Best party hosted. We got there right after the hurricane so the beach was in terrible condition fill with seaweeds in water and beach. It was a shame since the water was nice and shallow but the seaweeds just ruin it. The overall hotel was in nice condition but the rooms really need some work. My room was on first floor it’s was ok but old. My friend got a room on ground floor in the beginning and it was moldy and they change them into first floor after. The food was ok, not the best but still edible. If you got more budget definitely look else where.
6
Freddy
7 juil. 2025
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A séjourné 7 nuits
We stood at the RIU Palace in June 2025: family of 5. The RIU Palace Punta Cana is an older facility. Check in: Check in was pretty painless not a huge line. However, other all inclusive will usually have someone who tags your bags while you wait for the room and that didn't happen. There was no one there to greet you with a drink as some other places do. Lastly, there was no working taking you bags to the room, you have to do it yourself. Not a deal breaker. Restaurants: The buffet were great, the food was awesome and there was no shortage of locations to eat. At night, unlike other resorts where you make appointments for ala carte restaurants, RIU you had to be there a "hope" there was space available. The Japanese/Sushi place was our first stop the worst experience, carried around a pager for 2 hours without getting into the restaurant. Beach: was full of seaweed and unusable for most of the stay. They did clean it up, so we went in for one day. Outside excursions: We planned for one, but the front desk made a mistake and wouldn't let the front gate know we were getting picked up. The front desk made our family walk about .5 miles to the gate for no reason. The gate guard told us the excursion would pick us up. Room: We had adjoining rooms. The rooms were older, AC was not crisp. The outlets were so fragile we couldn't charge our phones with wiggling the power cord. Our shower was leaking from the control valve, we put a ticket but it was not resolved.
We stood at the RIU Palace in June 2025: family of 5. The RIU Palace Punta Cana is an older facility. Check in: Check in was pretty painless not a huge line. However, other all inclusive will usually have someone who tags your bags while you wait for the room and that didn't happen. There was no one there to greet you with a drink as some other places do. Lastly, there was no working taking you bags to the room, you have to do it yourself. Not a deal breaker. Restaurants: The buffet were great, the food was awesome and there was no shortage of locations to eat. At night, unlike other resorts where you make appointments for ala carte restaurants, RIU you had to be there a "hope" there was space available. The Japanese/Sushi place was our first stop the worst experience, carried around a pager for 2 hours without getting into the restaurant. Beach: was full of seaweed and unusable for most of the stay. They did clean it up, so we went in for one day. Outside excursions: We planned for one, but the front desk made a mistake and wouldn't let the front gate know we were getting picked up. The front desk made our family walk about .5 miles to the gate for no reason. The gate guard told us the excursion would pick us up. Room: We had adjoining rooms. The rooms were older, AC was not crisp. The outlets were so fragile we couldn't charge our phones with wiggling the power cord. Our shower was leaking from the control valve, we put a ticket but it was not resolved.
6
taurus
25 nov. 2025
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A séjourné 3 nuits
The hotel itself is pretty good. My only issue is I paid for an oven view and didn't receive it. Instead of telling me one wasn't available they gave me a different room and hoped I didn't notice. I was offered to move to a oven view the next day but I didn't want to go thru the hassle of moving everything.
The hotel itself is pretty good. My only issue is I paid for an oven view and didn't receive it. Instead of telling me one wasn't available they gave me a different room and hoped I didn't notice. I was offered to move to a oven view the next day but I didn't want to go thru the hassle of moving everything.
6
JERRY
8 juil. 2025
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A séjourné 5 nuits
beach never clean in five days stay mattress in the room smell with urine
beach never clean in five days stay mattress in the room smell with urine
6
Abigail
21 févr. 2026
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A séjourné 4 nuits
- No proper internet on TV for streaming - WiFi constantly dropped as I moved around the property - Rooms: this was my least favorite part of my experience. Temperature wise it was either extremely cold with AC or a normal temperature with extreme humidity/dampness. Beds were not so comfortable after a couple nights. No real finishes to the rooms, they paint on the fly (I saw a lot of white paint cans while cleaning rounds were happening) which is fine but you can see white paint splatter on a lot of the wood in the room. Rooms are NOT soundproof you can hear everything happening above, and if your room faces inward, I hope you are a night owl - Not enough spots for hotel guests between pool and beach options. Wish there were more sun spot options by the ocean not fully shaded
- No proper internet on TV for streaming - WiFi constantly dropped as I moved around the property - Rooms: this was my least favorite part of my experience. Temperature wise it was either extremely cold with AC or a normal temperature with extreme humidity/dampness. Beds were not so comfortable after a couple nights. No real finishes to the rooms, they paint on the fly (I saw a lot of white paint cans while cleaning rounds were happening) which is fine but you can see white paint splatter on a lot of the wood in the room. Rooms are NOT soundproof you can hear everything happening above, and if your room faces inward, I hope you are a night owl - Not enough spots for hotel guests between pool and beach options. Wish there were more sun spot options by the ocean not fully shaded
6
Kellie A
19 mai 2025
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A séjourné 6 nuits
The resort itself is pretty and the staff was nice enough. Some were a little pushy wanting you to sit in their section at the restaurants, but we were always treated very well. The rooms could have been nice except that they are musty and smell moldy. There were even mold spots on the mattress and walls. Nothing would dry because it was so damp in the room. There were roaches as well. The TV we had was not a smart TV so we couldn't log into Netflix or any other apps, which meant we were limited to watching whatever channel had English speaking movies on. There were 11 of us, so we had 5 rooms. All of them had these issues. The pools were also not as clean as other resorts I have stayed at. The beach was beautiful, but the amount of beach vendors was really annoying. You can't just sit and relax without someone trying to sell you something every 5 minutes. Sadly, I would not recommend this resort to friends or family.
The resort itself is pretty and the staff was nice enough. Some were a little pushy wanting you to sit in their section at the restaurants, but we were always treated very well. The rooms could have been nice except that they are musty and smell moldy. There were even mold spots on the mattress and walls. Nothing would dry because it was so damp in the room. There were roaches as well. The TV we had was not a smart TV so we couldn't log into Netflix or any other apps, which meant we were limited to watching whatever channel had English speaking movies on. There were 11 of us, so we had 5 rooms. All of them had these issues. The pools were also not as clean as other resorts I have stayed at. The beach was beautiful, but the amount of beach vendors was really annoying. You can't just sit and relax without someone trying to sell you something every 5 minutes. Sadly, I would not recommend this resort to friends or family.
6
Christina
27 août 2025
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A séjourné 5 nuits
I was quite disappointed with my stay at this hotel. The room had a noticeable musty odor, and many of the facilities appeared very outdated, with some not functioning properly. The overall cleanliness did not meet expectations. In addition, the restaurant food was inconsistent—often overcooked, sometimes too salty, and at other times lacking flavor. I hope the management can address these issues to improve the guest experience.
I was quite disappointed with my stay at this hotel. The room had a noticeable musty odor, and many of the facilities appeared very outdated, with some not functioning properly. The overall cleanliness did not meet expectations. In addition, the restaurant food was inconsistent—often overcooked, sometimes too salty, and at other times lacking flavor. I hope the management can address these issues to improve the guest experience.
8
Carl
22 juil. 2025
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A séjourné 4 nuits
Needs better outlets and toilets that you don’t need to hold down for 4 seconds to flush.
Needs better outlets and toilets that you don’t need to hold down for 4 seconds to flush.
8
Mark
24 août 2025
·
A séjourné 7 nuits
Last minute booking Cost to value was good. Expansive room that needed some minor repairs 1. Soap dispenser was off the wall 2. TV would not turn off with the remote. You had to unplug the TV at the wall socket every night
Last minute booking Cost to value was good. Expansive room that needed some minor repairs 1. Soap dispenser was off the wall 2. TV would not turn off with the remote. You had to unplug the TV at the wall socket every night
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement salué pour son amabilité, son attention et son dévouement. Certains clients font état d'un enregistrement lent, d'une communication difficile en cas de problème, d'un service inégal en restaurant, et d'un service d'étage retardé ou non livré.
Avis de voyageur à ce sujet
2
Sandra
21 oct. 2025
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A séjourné 4 nuits
The service from the waiters were excellent! However from the moment we checked into our rooms there was no power, electricity , no biggie we were patient and understanding of the situation. There was also no running water in the sink , shower or toilets wouldn’t flush. It stinked, there was mold on the walls and bed, and roaches coming out of the fridge. Only buffet was opened for food and they had candles in order for us to see somewhat what we were eating. They kept saying power would be restore but after 2 days nothing was resolved. They proceeded to move us to different rooms, but 1/3 didn’t have power and the other 2 already had occupants. It was a disaster and a mess, people were yelling and my kids felt unsafe. The hotel manager finally moved us to a different hotel and advised us to submit a claim for a refund, now that we have submitted the claim they are avoiding us! I had previously stayed here before which is why we came back, but i wouldn’t recommend at all how they handled their customers and the situation. I shouldn’t be stressed on vacation with a group of 9!
The service from the waiters were excellent! However from the moment we checked into our rooms there was no power, electricity , no biggie we were patient and understanding of the situation. There was also no running water in the sink , shower or toilets wouldn’t flush. It stinked, there was mold on the walls and bed, and roaches coming out of the fridge. Only buffet was opened for food and they had candles in order for us to see somewhat what we were eating. They kept saying power would be restore but after 2 days nothing was resolved. They proceeded to move us to different rooms, but 1/3 didn’t have power and the other 2 already had occupants. It was a disaster and a mess, people were yelling and my kids felt unsafe. The hotel manager finally moved us to a different hotel and advised us to submit a claim for a refund, now that we have submitted the claim they are avoiding us! I had previously stayed here before which is why we came back, but i wouldn’t recommend at all how they handled their customers and the situation. I shouldn’t be stressed on vacation with a group of 9!
10
Yuleisy
20 mai 2025
·
A séjourné 7 nuits
Amazing !!! Marino is an amazing host at the buffet always had a table waiting for us night and day !!!
Amazing !!! Marino is an amazing host at the buffet always had a table waiting for us night and day !!!
6
alphonso
27 oct. 2025
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A séjourné 3 nuits
Check-in/out is incredibly too long. Waited atleast an hour to be checked in. Rooms were smelly and bed linen were overwhelming stank. Had to contact guest services for clean bed linen and the new linen still had an odor. Roaches were throughout the room all day and night.
Check-in/out is incredibly too long. Waited atleast an hour to be checked in. Rooms were smelly and bed linen were overwhelming stank. Had to contact guest services for clean bed linen and the new linen still had an odor. Roaches were throughout the room all day and night.
10
MICHELE
10 août 2025
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A séjourné 6 nuits
Everything was great except for room service they took hours to come and sometimes marked requests completed when they didn’t even come to the room.
Everything was great except for room service they took hours to come and sometimes marked requests completed when they didn’t even come to the room.
4
Kai Adina
2 juil. 2025
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A séjourné 7 nuits
This was my first time doing an all inclusive resort and I must say I was disappointed. The food was either frozen, not fully cooked, or too salty. The staff was ok depending on who you got. Some of them seemed annoyed
This was my first time doing an all inclusive resort and I must say I was disappointed. The food was either frozen, not fully cooked, or too salty. The staff was ok depending on who you got. Some of them seemed annoyed
6
mitzy
18 oct. 2025
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A séjourné 4 nuits
A prolonged power outage occurred, and it was evident that the hotel was completely unprepared to manage the situation or provide a reliable backup source of electricity. Throughout this time, there was no visible presence or communication from management to address guests’ concerns or offer assistance. This lack of leadership and accountability only added to the frustration and confusion among guests. As a result, we were left without air conditioning overnight more than 24 hrs. I was forced to sleep without A/C, which aggravated my allergies , causing considerable discomfort. Furthermore, the quality of food and service was severely impacted, as the kitchen and staff were unable to maintain normal operations. This experience fell far below the standards expected of a reputable establishment. Thanks to the staff who stayed and did their best to serve us during the hotel’s power outage. Restaurant buffet and front desk sorry for our frustrations you don’t deserve it.
A prolonged power outage occurred, and it was evident that the hotel was completely unprepared to manage the situation or provide a reliable backup source of electricity. Throughout this time, there was no visible presence or communication from management to address guests’ concerns or offer assistance. This lack of leadership and accountability only added to the frustration and confusion among guests. As a result, we were left without air conditioning overnight more than 24 hrs. I was forced to sleep without A/C, which aggravated my allergies , causing considerable discomfort. Furthermore, the quality of food and service was severely impacted, as the kitchen and staff were unable to maintain normal operations. This experience fell far below the standards expected of a reputable establishment. Thanks to the staff who stayed and did their best to serve us during the hotel’s power outage. Restaurant buffet and front desk sorry for our frustrations you don’t deserve it.
2
Miguel
7 févr. 2025
·
Riu manager did NOT let my taxi driver on the property because the security guard and the driver got into an argument. I booked the taxi before I left the untied states. Riu chose not to let my driver on the property yet they did nothing to help my family and I get to the gate. I had to spend 50 dollars to get a taxi that was already on the property to give my family and I a ride to the airport. Riu manger did not care that I had a flight to catch. The manager actually said "that is not my problem" when I told her I had a flight to catch. The manger did not like any of my ideas. They had carts to take riu guest to the casino. I asked if we could get dropped off to the gate and the manager stated the carts are used in the afternoon and that the situation had nothing to do with her. I am paying money to stay at Riu. If I have a problem than its your problem too.
Riu manager did NOT let my taxi driver on the property because the security guard and the driver got into an argument. I booked the taxi before I left the untied states. Riu chose not to let my driver on the property yet they did nothing to help my family and I get to the gate. I had to spend 50 dollars to get a taxi that was already on the property to give my family and I a ride to the airport. Riu manger did not care that I had a flight to catch. The manager actually said "that is not my problem" when I told her I had a flight to catch. The manger did not like any of my ideas. They had carts to take riu guest to the casino. I asked if we could get dropped off to the gate and the manager stated the carts are used in the afternoon and that the situation had nothing to do with her. I am paying money to stay at Riu. If I have a problem than its your problem too.
10
Juan E Marrero
17 sept. 2025
·
A séjourné 7 nuits
Servicios de Daiquiri Bar. Luis, Iris, Rosy, Carlos, Darlene se portaron de maravilla servicio de primera. La limpieza, buffet, los show, los Riu party espectaculares.
Servicios de Daiquiri Bar. Luis, Iris, Rosy, Carlos, Darlene se portaron de maravilla servicio de primera. La limpieza, buffet, los show, los Riu party espectaculares.
8
Gregory
30 sept. 2025
·
A séjourné 3 nuits
What I didn’t like about the hotel: When I first checked in, the staff didn’t explain where anything was, which made it hard to find amenities and get oriented. The pools were a long walk from the rooms, which was inconvenient. There were no lights in the pool area after 6 PM, making it feel unsafe or unusable at night. Pools closed too early, so there wasn’t much time to enjoy them in the evening. There was no good selection of 24-hour food options, and room service either didn’t answer or never delivered. The shower had a terrible smell, like garbage, which made it unpleasant to use. The bed was uncomfortable—two twin beds pushed together, so sleeping in the middle was awkward. What I did like: Every staff member I interacted with was pleasant and nice, which made the experience a bit better despite the issues.
What I didn’t like about the hotel: When I first checked in, the staff didn’t explain where anything was, which made it hard to find amenities and get oriented. The pools were a long walk from the rooms, which was inconvenient. There were no lights in the pool area after 6 PM, making it feel unsafe or unusable at night. Pools closed too early, so there wasn’t much time to enjoy them in the evening. There was no good selection of 24-hour food options, and room service either didn’t answer or never delivered. The shower had a terrible smell, like garbage, which made it unpleasant to use. The bed was uncomfortable—two twin beds pushed together, so sleeping in the middle was awkward. What I did like: Every staff member I interacted with was pleasant and nice, which made the experience a bit better despite the issues.
10
Michael
8 août 2025
·
A séjourné 5 nuits
The RIU staff was excellent. The facility was immaculate. I would go again.
The RIU staff was excellent. The facility was immaculate. I would go again.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Accès direct à la plage au sein du complexe RIU, avec un accès facile aux piscines et au sable. Le parc aquatique et la zone animée se trouvent à 8 à 15 minutes à pied, et les navettes sont limitées. Globalement pratique pour profiter des activités sur place.
Avis de voyageur à ce sujet
10
Keith Franklin
25 févr. 2025
·
A séjourné 5 nuits
The place is so family friendly with safe and big water park for adults and kids. Very clean facility, beautiful beach, easy to get around with all inclusive food options for all, including gluten-free options. We enjoyed our stay so much. The hotel staff were all so friendly and welcoming…always with a smile and happy to serve us. Thank you!!! We’ll be back.
The place is so family friendly with safe and big water park for adults and kids. Very clean facility, beautiful beach, easy to get around with all inclusive food options for all, including gluten-free options. We enjoyed our stay so much. The hotel staff were all so friendly and welcoming…always with a smile and happy to serve us. Thank you!!! We’ll be back.
8
Rosa Herminia
29 sept. 2025
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A séjourné 4 nuits
En general todo estuvo muy bueno. Lo unico que para el parque de agua habia que caminar mucho, tambien para la discoteca NO HABIA TROLEY.
En general todo estuvo muy bueno. Lo unico que para el parque de agua habia que caminar mucho, tambien para la discoteca NO HABIA TROLEY.
8
Jamie
11 juil. 2025
·
A séjourné 3 nuits
This all inclusive was just what the doctor ordered. If you want a quick trip with relaxing views and amazing service then this is your spot. The staff at the pool bar is hands down the best! David will literally have your drink ready before the one in your hand runs out. Talk to strangers and make friends! The beach is great aside from the people offering you everything under the sun. Just say no and keep it moving. Book your tours on property as the tours offered at the airport are a time share scam waste of time if you are not into that do not interact with the people just outside the terminal head to your transportation kiosk and you will find your carrier.
This all inclusive was just what the doctor ordered. If you want a quick trip with relaxing views and amazing service then this is your spot. The staff at the pool bar is hands down the best! David will literally have your drink ready before the one in your hand runs out. Talk to strangers and make friends! The beach is great aside from the people offering you everything under the sun. Just say no and keep it moving. Book your tours on property as the tours offered at the airport are a time share scam waste of time if you are not into that do not interact with the people just outside the terminal head to your transportation kiosk and you will find your carrier.
6
Tiffany
20 août 2025
·
A séjourné 4 nuits
Property is not accommodating to those with mobility issues or elderly. No shuttle to water park or casino (unless it was 7pm). Restaurants were supposed to be first come, first served but that was not the case for all of them. Grandparents traveling with us spent most of time at hotel and not the other amenities because of a lack of access. Disappointing
Property is not accommodating to those with mobility issues or elderly. No shuttle to water park or casino (unless it was 7pm). Restaurants were supposed to be first come, first served but that was not the case for all of them. Grandparents traveling with us spent most of time at hotel and not the other amenities because of a lack of access. Disappointing
10
Elsy
25 juin 2025
·
A séjourné 4 nuits
Beautiful hotel. We were at Riu Palace Punta Cana. It has one of the nicest lobbies we’ve seen. Food for the most part is very good. Luigi and Crystal were the best ones. Steakhouse not so great including service. Foam party was really cool. My kids loved the water park. Rooms are nice. Comfy beds. Staff was very friendly and helpful. Entertainment was good. If you are celebrating something, they decorate nicely. Definitely recommend. Thank you Riu!
Beautiful hotel. We were at Riu Palace Punta Cana. It has one of the nicest lobbies we’ve seen. Food for the most part is very good. Luigi and Crystal were the best ones. Steakhouse not so great including service. Foam party was really cool. My kids loved the water park. Rooms are nice. Comfy beds. Staff was very friendly and helpful. Entertainment was good. If you are celebrating something, they decorate nicely. Definitely recommend. Thank you Riu!
10
Matthew
30 mars 2025
·
A séjourné 6 nuits
This resort is fantastic! The resort is not very big, walking throughout the resort is easy. There are several a la carte restaurants which don’t require a reservation. The service provided by the staff is excellent. Definitely exceeded my expectations.
This resort is fantastic! The resort is not very big, walking throughout the resort is easy. There are several a la carte restaurants which don’t require a reservation. The service provided by the staff is excellent. Definitely exceeded my expectations.
10
Shaylen
4 sept. 2025
·
A séjourné 3 nuits
The restaurant options were great! Pool entertainment and walkable beach area was very nice.
The restaurant options were great! Pool entertainment and walkable beach area was very nice.
8
Vaughan
27 sept. 2025
·
A séjourné 6 nuits
First time, overall it was a nice resort. The accommodations were satisfactory, not spectacular. Staff was amazing! Food was mediocre. Drinks were good and entertainment was great! The distance from the lobby to the beach and pools were a decent walk. The restaurants advertised open until 9:30pm I believe but most nights we witnessed them turning people away and saying closed around 8:30pm which left only the buffet option.
First time, overall it was a nice resort. The accommodations were satisfactory, not spectacular. Staff was amazing! Food was mediocre. Drinks were good and entertainment was great! The distance from the lobby to the beach and pools were a decent walk. The restaurants advertised open until 9:30pm I believe but most nights we witnessed them turning people away and saying closed around 8:30pm which left only the buffet option.
8
Rustom Eugene
26 mars 2025
·
A séjourné 5 nuits
Beautiful property on a wonderful beach.lots of fun things to do. The staff was amazing and friendly. This was my first trip to Dominican Republic and I look forward to going back.
Beautiful property on a wonderful beach.lots of fun things to do. The staff was amazing and friendly. This was my first trip to Dominican Republic and I look forward to going back.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les commentaires sur la nourriture sont contrastés : les buffets sont généralement bons et variés, tandis que les restaurants à thème et les options de service en chambre ou en journée sont décevants. La viande est souvent trop cuite et les boissons peuvent être fades ou de qualité inférieure.
Avis de voyageur à ce sujet
6
Angel
11 oct. 2025
·
A séjourné 5 nuits
breakfast was not the best but ok, some staffers were friendly, but some of them especially in the foodcourt area, could care less if we were there or not. Hospitality very dissapointing. Outdoor pool water was dirty and alcohol drinks were the worst I ever experience, non brand and cheap, and the taste was proof of it. Beach was good, with good waves and free of seaweeds.
breakfast was not the best but ok, some staffers were friendly, but some of them especially in the foodcourt area, could care less if we were there or not. Hospitality very dissapointing. Outdoor pool water was dirty and alcohol drinks were the worst I ever experience, non brand and cheap, and the taste was proof of it. Beach was good, with good waves and free of seaweeds.
10
Thang
26 nov. 2025
·
A séjourné 5 nuits
Food has variety and good, staff are friendly
Food has variety and good, staff are friendly
6
Melissa
8 juin 2025
·
A séjourné 5 nuits
Grounds were beautiful. Rooms were clean and cool. Food selection was not good. Room service was awful and had only a few items. Maybe 4. Would not stay here again based on the food. Hospitality was decent at best when it came to food. Drinks were good. Atmosphere was fun and uplifting.
Grounds were beautiful. Rooms were clean and cool. Food selection was not good. Room service was awful and had only a few items. Maybe 4. Would not stay here again based on the food. Hospitality was decent at best when it came to food. Drinks were good. Atmosphere was fun and uplifting.
8
Albert
10 nov. 2025
·
A séjourné 7 nuits
Amenities were excellent, riu party was awesome. Room cleanliness was very good. Food however overall was 5/10 at best. Service 9/10
Amenities were excellent, riu party was awesome. Room cleanliness was very good. Food however overall was 5/10 at best. Service 9/10
8
Dulani
19 avr. 2025
·
A séjourné 4 nuits
Riu Palace Punta cana is majestic looking, with beautifully manicured grounds . Buffet was good with a good variety, staff always attentive and friendly . The Ala carte restaurants we tried were the Japanese and the seafood and steak restaurant and were disappointed. The Buffett is better compared to those two we tried, can’t speak for the rest . Given the size of the property and the number of rooms, it could use more entertainment during the day and night . Compared to Mexican and Jamaican all inclusive resorts, that has daily shows and activities at the pool, this was a bit lacking . We did go to the Riu white party on Wednesday night and that was fun but it was adults only so the kids had to stay behind . All in all it was a great resort with wonderful staff .
Riu Palace Punta cana is majestic looking, with beautifully manicured grounds . Buffet was good with a good variety, staff always attentive and friendly . The Ala carte restaurants we tried were the Japanese and the seafood and steak restaurant and were disappointed. The Buffett is better compared to those two we tried, can’t speak for the rest . Given the size of the property and the number of rooms, it could use more entertainment during the day and night . Compared to Mexican and Jamaican all inclusive resorts, that has daily shows and activities at the pool, this was a bit lacking . We did go to the Riu white party on Wednesday night and that was fun but it was adults only so the kids had to stay behind . All in all it was a great resort with wonderful staff .
8
Thurman
10 sept. 2025
·
A séjourné 4 nuits
Food needs to improve in all aspects.
Food needs to improve in all aspects.
8
Eugene
11 nov. 2025
·
A séjourné 7 nuits
I would not recommened to order meat at any restaurant. It does not matter if you ask medium o medium rare you will get well done or even very dry meat.
I would not recommened to order meat at any restaurant. It does not matter if you ask medium o medium rare you will get well done or even very dry meat.
4
Kamisha
1 oct. 2025
·
A séjourné 4 nuits
Where do I begin, food was HORRIBLE! HORRIBLE, HORRIBLE! Room was dated, and not cleaned properly. Fridge was broke with hair in it, and when they came to replace it, they brought an even dirtier fridge! No premium or English channels. No trash bags in the trash cans and when I asked for some, housekeeping said they didn’t have them. Dirty sheets and towels (thank God I brought my own towels) Room service has NO selection of food! literally a choice of 2 sandwiches, 2 salads or nachos……THAT’S IT! LITERALLY! For this to be a “Palace” resort I was extremely disappointed and frustrated. The ONLY good thing about this resort is the themed parties, and swim up bar staff. But it’s very frustrating to NOT be able to eat after a day of partying and drinking. I made the best of my time there because it was my birthday, but I can honestly say I will NEVER go back to this resort, and I would NEVER suggest it to anyone.
Where do I begin, food was HORRIBLE! HORRIBLE, HORRIBLE! Room was dated, and not cleaned properly. Fridge was broke with hair in it, and when they came to replace it, they brought an even dirtier fridge! No premium or English channels. No trash bags in the trash cans and when I asked for some, housekeeping said they didn’t have them. Dirty sheets and towels (thank God I brought my own towels) Room service has NO selection of food! literally a choice of 2 sandwiches, 2 salads or nachos……THAT’S IT! LITERALLY! For this to be a “Palace” resort I was extremely disappointed and frustrated. The ONLY good thing about this resort is the themed parties, and swim up bar staff. But it’s very frustrating to NOT be able to eat after a day of partying and drinking. I made the best of my time there because it was my birthday, but I can honestly say I will NEVER go back to this resort, and I would NEVER suggest it to anyone.
8
Vaughan
27 sept. 2025
·
A séjourné 6 nuits
First time, overall it was a nice resort. The accommodations were satisfactory, not spectacular. Staff was amazing! Food was mediocre. Drinks were good and entertainment was great! The distance from the lobby to the beach and pools were a decent walk. The restaurants advertised open until 9:30pm I believe but most nights we witnessed them turning people away and saying closed around 8:30pm which left only the buffet option.
First time, overall it was a nice resort. The accommodations were satisfactory, not spectacular. Staff was amazing! Food was mediocre. Drinks were good and entertainment was great! The distance from the lobby to the beach and pools were a decent walk. The restaurants advertised open until 9:30pm I believe but most nights we witnessed them turning people away and saying closed around 8:30pm which left only the buffet option.
2
Richard daniel
5 nov. 2025
·
A séjourné 7 nuits
The breakfast was good lunch and dinner horrible everything over cooked made me very sick for a couple days ruined my trip the worst rui food I ever experience never go back and I stay at the ru all ova the world
The breakfast was good lunch and dinner horrible everything over cooked made me very sick for a couple days ruined my trip the worst rui food I ever experience never go back and I stay at the ru all ova the world
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Steven
23 mars 2026
·
A séjourné 6 nuits
?
?
10
Alexandra
11 févr. 2026
·
A séjourné 5 nuits
Tout était très bien
Tout était très bien
10
Christian
25 nov. 2025
·
A séjourné 3 nuits
Si
Si
10
Sofia
12 nov. 2025
·
A séjourné 7 nuits
tout étais parfait
tout étais parfait
6
Rodrigo
6 juin 2025
·
A séjourné 5 nuits
Acceptable, personnellement de la réception doit contribuer à protéger les clients, ils sont de fois de la part de des conducteurs qui veut juste demander trop d’argent pour un transport
Acceptable, personnellement de la réception doit contribuer à protéger les clients, ils sont de fois de la part de des conducteurs qui veut juste demander trop d’argent pour un transport
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:00
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Vous envisagez cet hôtel pour votre voyage à Bavaro ?
Quel est le prix moyen des chambres au Riu Palace Punta Cana - All Inclusive à Bávaro ?
Au cours des 60 à 90 prochains jours, le prix moyen des chambres au Riu Palace Punta Cana - All Inclusive à Bávaro se situe généralement autour de 1 280 $US par nuit pour deux personnes, allant de 848 $US à 2 774 $US aux périodes de pointe.
Quel est le meilleur moment pour visiter le Riu Palace Punta Cana - All Inclusive à Bávaro pour éviter l'affluence ?
Mars est le mois le plus fréquenté au Riu Palace Punta Cana - All Inclusive à Bávaro, tandis que septembre est le mois le plus calme; la demande chute fortement après juillet, au début de l’automne.
Quoi faire dans les environs et à qui s'adresse cet hôtel ?
Situé à Bávaro, le Riu Palace Punta Cana - All Inclusive est bien placé pour profiter de la plage et du golf – Arena Gorda Beach, Cortecito Beach et Punta Blanca Golf Course sont tous à proximité, et il convient aux couples et aux familles à la recherche d'activités liées à la plage/côte et au golf.
Quel mois est le moins cher pour séjourner au Riu Palace Punta Cana - All Inclusive ?
Septembre est le mois le moins cher pour séjourner au Riu Palace Punta Cana - All Inclusive, avec un prix moyen de 581 $US par nuit; octobre est le mois le plus cher, avec un prix moyen de 2 171 $US.
Comment les prix de cet hôtel se comparent-ils à ceux des autres hôtels de Bávaro ?
Le Riu Palace Punta Cana - All Inclusive à Bávaro est moins cher que 1 hôtel sur 20 comparable à proximité, avec une médiane typique de 894 $US par nuit contre environ 372 $US pour les autres.
Comment le prix par nuit à Riu Palace Punta Cana - All Inclusive, à Bavaro se situe-t-il par rapport aux dernières semaines ?
Le prix actuel de Riu Palace Punta Cana - All Inclusive, à Bavaro est de 438 $US par nuit pour 2 voyageurs, ce qui est bas pour cet hôtel : environ 25 % de moins que sa moyenne de 601 $US enregistrée au cours des 60 derniers jours. La plupart des nuits pendant cette période se situaient entre 438 $US et 950 $US.
Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-15: 270.28522802734375USD
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 441.161214609375USD
- 2026-10-19: 436.39780904296873USD
- 2026-10-20: 437.8585661425781USD
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: 447.9011810449219USD
- 2026-10-27: 447.9011810449219USD
- 2026-10-28: 436.84426883789064USD
- 2026-10-29: 436.84426883789064USD
- 2026-10-30: 419.7818387109375USD
- 2026-10-31: 461.9708983300781USD
- 2026-11-01: 472.00348428710936USD
- 2026-11-02: 472.00348428710936USD
- 2026-11-03: 470.9992159277344USD
- 2026-11-04: 472.00348428710936USD
- 2026-11-05: 472.00348428710936USD
- 2026-11-06: 470.9992159277344USD
- 2026-11-07: 484.0546359082031USD
- 2026-11-08: 472.00348428710936USD
- 2026-11-09: 472.00348428710936USD
- 2026-11-10: 472.00348428710936USD
- 2026-11-11: 472.00348428710936USD
- 2026-11-12: 518.5599091699219USD
- 2026-11-13: 472.00348428710936USD
- 2026-11-14: 470.9992159277344USD
- 2026-11-15: 472.00348428710936USD
- 2026-11-16: 481.04186517578125USD
- 2026-11-17: 518.5599091699219USD
- 2026-11-18: 777.8344886523438USD
- 2026-11-19: 708.0052092578125USD
- 2026-11-20: 708.0052092578125USD
- 2026-11-21: 707.0010095898438USD
- 2026-11-22: 709.0094776171875USD
- 2026-11-23: 729.0947761132812USD
- 2026-11-24: 750.1842742773438USD
- 2026-11-25: 791.3590709375USD
- 2026-11-26: 771.2737724414062USD
- 2026-11-27: 769.2652357226563USD
- 2026-11-28: 730.0990444726563USD
- 2026-11-29: 772.2780408007812USD
- 2026-11-30: 800.4074464257812USD
- 2026-12-01: 1172.978849375USD
- 2026-12-02: 1195.0726158984376USD
- 2026-12-03: 1249.312861484375USD
- 2026-12-04: 1197.071123671875USD
- 2026-12-05: 1203.1067627734376USD
- 2026-12-06: 890.781088984375USD
- 2026-12-07: 847.6077845507813USD
- 2026-12-08: 1173.983117734375USD
- 2026-12-09: 1198.0854209765625USD
- 2026-12-10: 1197.071123671875USD
- 2026-12-11: 1203.1067627734376USD
- 2026-12-12: 1151.8893512109375USD
- 2026-12-13: 845.5892188867188USD
- 2026-12-14: 847.6077845507813USD
- 2026-12-15: 1245.927748984375USD
Si vous prévoyez d’arriver en dehors des horaires normaux d’arrivée, vous recevrez un e-mail contenant les instructions d’enregistrement. Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. Cet hébergement n’accepte pas les changements de nom sur les réservations. Le nom indiqué sur la réservation doit correspondre au nom du client qui s’enregistre et séjourne dans l’hébergement ; une pièce d’identité avec photo est requise Lorsqu'une réservation de chambre inclut un transfert aéroport aller-retour sans frais, il est indispensable de répondre au message du fournisseur pour organiser le service de navette.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- L'âge minimum pour l'enregistrement dans cet hébergement pendant les vacances de printemps est de 21 ans
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Cet hébergement accepte les cartes de crédit ; espèces non acceptées
- Cet hébergement se réserve le droit de procéder à une pré-autorisation sur votre carte de paiement avant votre arrivée.
- Une partie de l’eau est réutilisée grâce à un système de recyclage des eaux usées.
- Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement
- Seules les personnes enregistrées peuvent accéder aux chambres.
Équipements populaires
Parking
Restaurant
Piscine
Chambres non-fumeurs
Service en chambre
Organisation d'excursions
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Hammam
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Club pour enfants
Bar de la piscine
Petit-déjeuner en chambre
Beach Sun Loungers
Snack Bar/Deli
Services
Organisation d'excursions
Ménage
Service de change
Coffre-fort
Zone fumeurs
Laverie
24-Hour Front Desk
Concierge Services
Activités
Piscine
Courts de tennis
Jardin
Plage (à proximité)
Planche à voile
Billard
Aire de jeux
Piscine pour enfants
Piscine extérieure
Musique live
Evening Entertainment
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Water Park
Parking
Parking
Parking gratuit
Parking Onsite
Connexion Internet
Wi-fi gratuit