Name: Microtel Inn & Suites by Wyndham Florence
Address: 1912 Enterprise Drive, Florence, South Carolina, United States of America, Florence, South Carolina, US
Price range: $50–$87 per night
Rating: 7

What guests think

Reviews of Microtel Inn & Suites by Wyndham Florence describe a budget stop with convenient highway access, but recurring cleanliness and maintenance issues, a frequently out-of-service elevator, limited breakfast, mixed service, and noise or safety concerns in some areas.

Some guests praise friendly staff, easy check-in, and clean, comfortable rooms at a low price. Common complaints include worn interiors, thin walls and nighttime noise, pest sightings, and inconsistent housekeeping. Expect a very basic, budget stay where reliability varies by room.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Elevator is frequently out of service, pushing guests to use worn, dirty stairwells. Several reviews also note broken or empty ice and vending machines, plus generally tired common areas.

Related guest reviews

8

Sharonte

Apr 27, 2025

·

Stayed 1 night

Room was clean elevator wasn’t working

4

Mary

Apr 7, 2025

·

Stayed 1 night

Rugs looked filthy on stairs. The elevator was broken. I specifically asked for first floor due to bad hip and knees, I prepaid and they were not able to accommodate me. I had to walk up the stair with my heavy luggage. Staff were friendly and said sorry but did not offer to help me with luggage or ideas.

2

Gerry

May 3, 2025

·

Stayed 6 nights

Very disappointing stay. Elevator out of service for 7 days, Breakfast options poor, no yogurt on two of the days, No waffle maker. Stairs not cleaned or vacuumed the entire stay. Night desk person- UNFRIENDLY, Lost my business

2

Charles

Apr 9, 2025

·

Stayed 1 night

This place was filthy. The elevator didn’t work and the staff put me on the top floor. I ask to be put on a lower floor due to my bags and was refused. The breakfast was put up early and unavailable by 9am.

2

Rudy

Apr 7, 2025

·

Stayed 2 nights

The hotel rugs thruout were dirty, stsir railings are encrusted with dirt, only elevator aparantly has been not functioning since September 2024, room rug had a large red stain in it plus it was dirty, bathroom sheetrock around tub was broke and now has black mold on it, door frame to the bathroom has a lot of rust on it,plus the tv did not work. Breakfast choices were asically noexistant. This was a decent hitel at one time, now its simply a dump, stay away people!!!!!

6

Fatima

Apr 28, 2025

·

Stayed 1 night

OK for a night. There were people around the parking lot with motorcycles and loud music in the middle of the night. Found a death cockroach on the carpet. No elevator! But we were in transit and needed a place to stay with our kids.

8

Destiney

Jan 17, 2025

·

Stayed 1 night

Elevator doesn’t work

2

William

Apr 13, 2025

·

Stayed 1 night

Place was disgusting. Mold. Dirt. No elevator working. Do not stay there

2

Chris

Mar 8, 2025

·

Stayed 1 night

Terrible resort! It’s a disgrace to the Wyndham company. No elevators working. Garbage on staircase where we had to use to get to our room. Bedsheets had holes in them. Burnt light bulbs. Room was dark with patches on the walls. We will never stay at this microtel again in Florence!!👎

4

Kevin

Jan 21, 2025

·

Stayed 3 nights

Elevator still out of service. Trash bags in halls. Carpet stained and ripped. Not for families

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness feedback is inconsistent. Many guests report dirty rooms and bathrooms, stained linens and odors, pests such as roaches (and occasional bed bugs), and grimy hall carpets, while others found rooms and beds acceptably clean.

Related guest reviews

2

Michele

Dec 13, 2024

·

Stayed 3 nights

This property is the WORST and they had bed bugs which ate me and my handicap son up. Continental breakfast was a joke nothing hot but waffles which I dont eat and there was roaches in the batter. Elevator did not work so I had to stay in a regular rm with a handicap person. The best part of my stay was Sam the afternoon desk person. I will NEVER stay or recommend this facility to anyone

2

Mark

Jun 21, 2025

·

Stayed 1 night

Bad smell in the hallway and elevator. Dirty carpet in the room. Broken showerhead. Stained towels. Mold in the bathroom vent. Rude clerk at checkout time. No ice machine, just a dirty Styrofoam cooler with ice for anyone to stick their hands in.

2

Alberina

Dec 1, 2024

·

Do not stay here. This should not be on expedia. It looked nice when we went in. Looked clean. Smelled like cleaning products, mostly bleach. On the second night of our stay, we woke up at 1130 pm with roaches all over our beds and the walls. We immediately gathered our things and went to the front desk and showed them the pictures. They only refunded one night of our 3 night stay. We only stayed one night in total. We notified expedia of the situation. Wish i could add photos

2

Nicole

Aug 16, 2025

·

Stayed 1 night

From the outside, the hotel looks adorable. When walking in, you’re immediately transported to another hotel. The lobby looks worn down and the smell of cleaning solution seems to just be to cover up the smell of disrepair. Walking through the hotel to our room, there didn’t seem to be a spot that didn’t have a scratch, stain, or some sort of damage. The carpet looked like the only thing it’s ever been cleaned with is a vacuum that is also in disrepair. The room was no better. The chairs were so stained I wouldn’t even sit on them if it was covered with a towel. The room was subject to the landlord special with paint covering outlets, wall repairs done by someone who had clearly never used spackle previously, and just overall dirty looking. Lights didn’t work, outlets didn’t hold plugs, WiFi wouldn’t connect, even the alarm clock looked like it had been through war. Tiles were coming apart, mildew in the shower - I could go on but I think you can understand. I didn’t book with Microtel for high standards or full amenities especially when we just needed a place to sleep for one night but there is a certain level of quality that should come along with booking at a Wyndham property. I wouldn’t recommend this place to my worst enemy.

2

Cody

Aug 31, 2025

·

Stayed 1 night

Tub felt like it was about to fall through bathrooms was nasty most outlets didn’t work in room ac wasn’t cold sheets was stained

2

Tori

Sep 29, 2025

·

Stayed 2 nights

Room was dirty toilet still had somebody else poop in it will never recommend this hotel to nobody it was just dirty tried to get my money back for this trip

4

Elyse

Nov 22, 2025

·

Stayed 1 night

The room was gross. The pullout sofa was had dirty sheets and trash underneath. Black spots noted on the bottom side of the cushions when we removed them from the sofa. The bathroom was patched back together after what I assume was a leak. The bathroom was gross. Not sure the last time the floor was mopped. While getting out of our car we were approached by a homeless man asking for money. Don’t recommend this place.

2

Adam

May 19, 2025

·

Stayed 1 night

Filthy and falling apart. Had roaches everywhere and everything was disgusting.

2

Julie

Mar 30, 2025

·

Stayed 1 night

The hotel looked nice on the outside but in the room, it was horribly filthy! You could tell no one had swept around or under the beds! We found 2 pills, the end of a tampon with pill residue all around it, used aluminum foil, a dirty sock, and a dead roach under just 1 of the beds!

2

Kristina

Feb 19, 2023

·

Stayed 2 nights

Nothing. Stink bugs, leaking ceiling, disrespectful foreigners. Nasty as hotel Point blank. I want a refund

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AI-generated summary based on recent guest reviews

Rooms

Rooms are dated with uneven quality: guests mention small layouts, worn fixtures and furniture, thin walls and nighttime noise, soft or flexing tubs, and varying bed comfort. Some found them basic but fine for a one-night stop.

Related guest reviews

4

Kevin

Apr 7, 2024

·

Stayed 1 night

Bathroom door had stuff all over it. Rather dirty. AC made a terrible noise. Requested a king bed and got two queens. Would not go back

6

Anne

Dec 30, 2024

·

Stayed 1 night

Very small bathroom Unable to watch tv. Remote broken

4

William

Aug 11, 2025

·

Stayed 1 night

Hotel was very worn out well past the time for a remodel. It was for one night but still the worst hotel I been in to in the last 5 years. It was what I imagine a motel 6 is like. It is August in the south it’s humid I know but the whole room felt damp. Hall way smelled bad room was better but still not good. I will be glad to never stay in a Microtel ever again

2

Nicole

Aug 16, 2025

·

Stayed 1 night

From the outside, the hotel looks adorable. When walking in, you’re immediately transported to another hotel. The lobby looks worn down and the smell of cleaning solution seems to just be to cover up the smell of disrepair. Walking through the hotel to our room, there didn’t seem to be a spot that didn’t have a scratch, stain, or some sort of damage. The carpet looked like the only thing it’s ever been cleaned with is a vacuum that is also in disrepair. The room was no better. The chairs were so stained I wouldn’t even sit on them if it was covered with a towel. The room was subject to the landlord special with paint covering outlets, wall repairs done by someone who had clearly never used spackle previously, and just overall dirty looking. Lights didn’t work, outlets didn’t hold plugs, WiFi wouldn’t connect, even the alarm clock looked like it had been through war. Tiles were coming apart, mildew in the shower - I could go on but I think you can understand. I didn’t book with Microtel for high standards or full amenities especially when we just needed a place to sleep for one night but there is a certain level of quality that should come along with booking at a Wyndham property. I wouldn’t recommend this place to my worst enemy.

8

Stephen

May 16, 2023

·

Stayed 3 nights

Hotel was convenient to where i needed to be. Beds were comfortable. Staff was friendly. Room could use some repair though. The bathtub flexed like the floor might be bad underneath and the shower faucet handle was about to fall off.

6

Joyce

Jul 3, 2025

·

Stayed 1 night

Beds were good. No lights just one at entrance. Outlets didn’t work. AC very loud. Needed some care.

2

Michelle

Aug 8, 2025

·

Stayed 1 night

Unfortunately, your platform doesn’t allow video uploads—otherwise, you’d clearly hear the issue and torture we endured. The two beds in the room directly above ours squeaked loudly all night long. Every time the guests upstairs rolled over or got up to use the bathroom, there was an unmistakable, piercing squeak that kept us awake. I recorded 12 videos, all with audio, between 1:00 AM and 3:00 AM documenting the constant noise. I reported this to the manager at checkout, but he showed little concern. For reference: Room 209 should never be booked if Room 309 is occupied. And honestly—who still buys spring mattresses for a hotel in this day and age? Do yourself a favor: stay far away from this hotel.

6

Thiago

Jun 23, 2024

·

Stayed 1 night

There's no way to sleep, when the person in the room above walks around it makes a lot of noise below

6

carl

Jul 9, 2025

·

Stayed 1 night

Overnight only. Lots of noise from other guests, room basic but walls thin so can hear neighbors

6

Jeffrey

Dec 4, 2023

·

Stayed 1 night

The shelf next to the bed was half hanging off the wall. The lobby and every room, hallway and seating area hand its own unique smell and none of them good. The walls are paper thin and I could hear the TV in the next room better than my own. Then after midnight the entire building vibrates with a audible hum. It wouldn't take much for this hotel to come together and be really good but as of right now its a massive disappointment.

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Service

Service is mixed. While some highlight friendly, helpful front-desk staff and smooth check-in, others cite rude or unprofessional interactions, slow responses, room/key assignment errors, and disputes or delays with deposits and refunds.

Related guest reviews

2

Dorothy

May 24, 2023

·

Stayed 1 night

I used my credit card for deposit when checking in on check out I was told the deposit will be refunded 3-5 days. On the 4th day I called about my refund on my credit card and they said it wasn’t refunded and they refunded it just now. If I hadn’t checked in it I would of never gotten it. Do cash deposits so you don’t run into this issue I have to wait another 3-5 days for my deposit from a week ago.

10

Edwin

Jun 22, 2025

·

Stayed 1 night

The night staff was absolutely incredible when we check in. Very helpful and accommodating. If I had a hotel I would want him working for me. Hotel was clean and well lit. Great stay!!!!

2

Kanauve

Nov 16, 2025

·

Stayed 2 nights

Manager was very rude and disrespectful. Never again…

10

Jonathan

Aug 12, 2024

·

Stayed 8 nights

The staff were friendly and professional.

10

Kelly

Feb 8, 2025

·

Stayed 1 night

The front desk worker Sam was great customer service excellent

10

John

May 24, 2025

·

Stayed 1 night

Check in employee was great.

6

Margaret

Jan 18, 2024

·

Stayed 1 night

The room was fine but the supposed breakfast was abysmal. The gentleman on reception was unfriendly and rude. We have stayed numerous times at this hotel but very disappointed this time.

4

Craig

Feb 23, 2025

·

Stayed 2 nights

They put me on the 3rd floor knowing the elevator was out so I had to struggle to get all my luggage up the stairs. Very outdated, the staff isn’t friendly at all.

2

Katrina

Aug 10, 2025

·

Stayed 3 nights

There staff was absolutely the rudest most disgusting ever. The evening clerk went to the restroom with the door wide open...just standing there urinating.....the 1st room they gave me had horrendous black mold.....the 2nd room they gave me was occupied when i keyed in at 1am !! The last room was a king and they made me move out 1st thing in the morning but had no other queens which i had already paid for....refused to let me stay and refused to refund my money for the night. They literally stole my money. Ive never felt so degrated by men in my life. The way they talked down to me... treated me.... urinated in front of me.... just an awful traumatice experience...and still no refund.

2

Shanell

Aug 31, 2023

·

Stayed 1 night

They gave the key to my room to another guest whom walked in on me. I didn’t feel safe and left. Then they argued at me when I asked for a refund. Money hungry DONOT STAYHERE!!!!!!!!!!! No refund either! Didn’t apologize didn’t care! They stated because I was in the room already it was considered dirty! People when I say don’t stay here DONOT STAY HERE. Pay a little extra ad go else where!

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Location

Convenient to I-95 with restaurants and shops nearby. Some reviews mention parking-lot activity, nearby truck stops or trains, and a sketchy feel, while others found it quiet enough for an overnight.

Related guest reviews

2

Marcel

Feb 16, 2025

·

Stayed 1 night

If you like to stay up all night this is for you Very loud from others staying and sketchy surroundings . We could not wait to wake up and get out of there !

10

Joseph

Mar 1, 2024

·

Stayed 1 night

Good location. No local bars around worth a damn if that’s what you’re looking for.

8

Judith

Dec 24, 2022

·

Stayed 1 night

The location is perfect. It is right off 95. The price was "right".

6

Fatima

Apr 28, 2025

·

Stayed 1 night

OK for a night. There were people around the parking lot with motorcycles and loud music in the middle of the night. Found a death cockroach on the carpet. No elevator! But we were in transit and needed a place to stay with our kids.

8

Melanie

May 11, 2025

·

Stayed 1 night

Loud trains in the middle of the night

10

Edward

Apr 16, 2025

·

Stayed 1 night

Parking in front of the room. Quietness.

8

Harry

Sep 7, 2024

·

Stayed 3 nights

Nice to have a few restaurants and convenient stores nearby. Area around the property was clean but unremarkable.

10

Arthur

Apr 19, 2023

·

Stayed 1 night

Good location. Ideal for a one night business stay.

4

Elyse

Nov 22, 2025

·

Stayed 1 night

The room was gross. The pullout sofa was had dirty sheets and trash underneath. Black spots noted on the bottom side of the cushions when we removed them from the sofa. The bathroom was patched back together after what I assume was a leak. The bathroom was gross. Not sure the last time the floor was mopped. While getting out of our car we were approached by a homeless man asking for money. Don’t recommend this place.

10

Brian

Nov 14, 2024

·

Stayed 1 night

Very clean, good price. Very close to I-95

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AI-generated summary based on recent guest reviews

Dining

Breakfast is very limited for many stays, with frequent mentions of the waffle maker or juice machines being out, few choices, and early shutdowns. A few guests thought it was adequate for a quick bite.

Related guest reviews

6

Amanda

Sep 14, 2025

·

Stayed 2 nights

We chose this hotel for the free breakfast and were so excited for the waffles! Breakfast was not as advertised. No waffles, no fruit, no oatmeal or grits. Two cereals, a couple of muffins and some bread is all that was available. Next time we’ll stay somewhere else - waste of a stay.

2

Gerry

May 3, 2025

·

Stayed 6 nights

Very disappointing stay. Elevator out of service for 7 days, Breakfast options poor, no yogurt on two of the days, No waffle maker. Stairs not cleaned or vacuumed the entire stay. Night desk person- UNFRIENDLY, Lost my business

6

Barbara

Sep 4, 2023

·

Stayed 2 nights

Breakfast only offer cereal and waffle and yogurt. Bread wish it had protein offer

6

Jane

Apr 2, 2023

·

Stayed 1 night

It was ok for one night Breakfast was very inadequate Would not seek it out.

4

Helen

Aug 7, 2023

·

Stayed 1 night

Down for breakfast———limited. Only 3 yogurt cups, 2 containers of fruit loops, one container of bran looking cereal. The establishment is in need of a deep clean or total rehab. The shower and bed were clean, everything else was minimal

4

Apria

Jul 9, 2024

·

Stayed 2 nights

The lights went out for 3 hours. The generator did not come on. And the hotel did not give a refunds or discounts. The showerhead was not fixed in our room prior, housekeeping did not clean, they’re cheap on towels, and the breakfast is okay.

10

Sheila

Dec 31, 2023

·

Stayed 1 night

I came in a little before midnight and got a really nice suite for an affordable price. The breakfast waffle machine was broken so the food options for warm food were not available

6

Jeff

Aug 11, 2025

·

Stayed 1 night

Good for an 8-hour stop, but your kids will be disappointed with the breakfast! -- The beds & linens were very nice and the mattresses were thick & comfortable. The rooms looked good on the surface, but the carpets, walls, and bathrooms could all use a deep cleaning. There were chips on the walls and some other things needed maintenance. The breakfast is very limited & runs from 6 a.m. to 9 a.m. every day - but on our trip, they closed it at 8:55 a.m. -- on a Sunday! The front desk staff were nice and helpful, at least. Overall, I'd stay here again for the price and the beds, but not take a family here, even for a road-trip stop hotel.

4

Charles

Dec 23, 2024

·

Stayed 1 night

A 3 floor hotel without a working elevator. Filthy interior hallway carpets. Carpet inside the room not much better. Water stains on ceiling, overall maintenance is poor. Very limited breakfast choices, waffle maker not working, no proteins available. You get what you pay for.

8

Tamara

Dec 26, 2022

·

Stayed 19,351 nights

The Room/hotel was safe and very clean. The staff was friendly. I do Recommend staying at this hotel. The only issues I experienced was that my room was on the 1st floor near the front lobby and I could hear everyone and everything outside my door. Also the continental breakfast was very very disappointing. It was just dry cereal, muffins, cofee, and juice.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$61
February	$65
March	$70
April	$69
May	$68
June	$62
July	$59
August	$60
September	$60
October	$58
November	$55
December	$58

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $72	17 $67	18 $59	19 $59
20 $50	21 $51	22 $52	23 $53	24 $59	25 $70	26 $75
27 $53	28 $53	29 $53	30 $57

Su	Mo	Tu	We	Th	Fr	Sa
				1 $59	2 $70	3 $72
4 $64	5 $59	6 $59	7 $67	8 $56	9 $72	10 $71
11 $66	12 $69	13 $60	14 $61	15 $63	16 $83	17 $87
18 $59	19 $67	20 $59	21 $59	22 $67	23 $72	24 $77
25 $55	26 $67	27 $67	28 $67	29 $67	30 $78	31 $72

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed

Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible

Room, 1 King Bed, Accessible

Studio Suite, 1 King Bed

Studio Suite, 2 Queen Beds

Room, 1 King Bed

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Microtel Inn & Suites by Wyndham Florence

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