stilwerk Hotel Heimhude

The studio room I had was nice and spacious. Limited timing for staff on site but it didn’t affect our stay. There is a little lift that helps transport our luggage to the floor. I love that our studio was the only one on that lower level snd had a space for gym next door. However, location was a bit far but still walkable.

We booked a giant studio but were allocated a basement room on arrival, which was not what we expected or wanted. After raising concerns, we were reassigned to a medium studio; however, the new room was significantly smaller, with a bathroom of roughly 2 sqm. On check-out day, we found our room already cleaned and prepared for the next guest at 10:30 am, although official check-out is at 11:00 am. The compensation offered for the downgrade was described by the property as a full refund, but given the circumstances and early room turnover, this felt inadequate. While the hotel makes an attempt at a stylish boutique experience, overall guest relations and attention to detail left much to be desired.

Tasteful boutique hotel, lovely staff, on beautiful street only 6 min walk from Dammtor Bahnhof. Short walk to park along the Alster as well.

.

Hotellet ligger i et roligt område men alligevel tæt på butikker, restauranter og en tur rundt om Alster søen. Værelset fint og rent. Venligt personale.