Duquesa de Cardona Hotel 4 Sup by Grup Duquessa

Great location. Friendly staff.

Not suitable for business travels, and definitely not worth the price. You can find way better hotels in Barcelona that are much cheaper. AC was crap. The room I stayed in seemed old and has probably not been renovated for a very long time. Broken tiles on the bathroom, dirt along the shower tile edges, etc. They don't bring new water or toiletries unless you ask for it. And if you do, you are charged for the additional water bottles, VERY strange considering the price of the hotel. The in-room minibar is not proper either, just a couple of sodas and juices. The gym is only open from 9am to 8pm, which is useless is you are on a business trip - or just want to exercise i the morning. I was able to go there once and it was quite okay equipped, but very dirty. Tried ordering taxis through reception, took more than 30 minutes for the reception to get hold of a taxi, apparently due to heavy traffic. But I have stayed at other hotels in Barcelona, where this was not a problem at all. When entering the hotel, you are not always greeted by reception, which feel a bit unwelcoming. The staff at breakfast and at the rooftop was great, I liked them a lot. I had dinner at the rooftop one evening, and the food was very good, however they forgot to serve me the drinks that I ordered - but things like that happen sometimes of course. Based on the above, it just really makes the hotel feel more like a 2-star hotel...

We were disappointed that the air conditioning was poor, and it’s only April. At 9.30 pm we needed to call for the engineer to fix 2 rooms and to turn of the radiators in both bedrooms ( we couldn’t achieve ourselves). It would appear that some of the hotel air conditioning has been upgraded but sadly not ours. The hotel was responsive but we wished it hadn’t been necessary.

Very poor aircon, radiator on in the bathroom which we could not switch off. The part of the hotel we were in appears to have old air c on system which was no where near good enough and we were only there in April, wasn’t even that hot outside. We have health issues and having aircon that works was essential. Also , the type of room we had booked was not assigned on arrival. Basically not good service and we won’t return. Great location - and there are other hotels nearby which we will book next time.

A nice boutique hotel in a great lo