Name: The Westin Memphis Beale Street
Address: 170 Lt. George W. Lee Avenue, Memphis, Tennessee, United States of America, Memphis, Tennessee, US
Price range: $151–$737 per night
Rating: 8.3

What guests think

At The Westin Memphis Beale Street, travellers praise the unbeatable location across from FedExForum and steps from Beale Street, generally comfortable rooms with very cozy beds, and many friendly staff and valet interactions that make event nights convenient.

However, recurring complaints cite long check-in delays on busy nights, occasional rude or unresponsive service, and inconsistent housekeeping or maintenance such as hot water, AC, elevator outages, and rooms that feel dated. The lively area can be noisy and some guests report safety concerns outside after dark; valet-only or pricey parking is another common frustration. On-site dining draws mixed feedback, with good dinners but slow or underwhelming breakfasts. Expect a convenient base for events and nightlife with tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Valet parking is convenient but often expensive or required during events, and several reviews note elevator outages; some guests highlight security and keycard elevator access. There is no pool, and the lobby bar’s hours can be limited.

Related guest reviews

10

John

Nov 4, 2025

·

Stayed 1 night

Valet staff were great!

8

Nicole

Jul 10, 2025

·

Stayed 3 nights

I loved the location. 5 mins from Beale St across the street from the Fed Ex Forum. The only issues I had was that there wasn't a pool on site and housekeeping.

10

Lisa

Oct 19, 2025

·

Stayed 2 nights

Hotel is beautiful. Room was spacious, clean and comfortable. Additional security in elevator for all floors, not just top floor! Super friendly staff. Restaurant looked nice but we ate elsewhere. Nice bar with big TVs. Parking close. Beale street around the corner. Will definitely stay again.

8

michael

Jan 6, 2025

·

Stayed 2 nights

A block away from Beale street. Walkable to Sun Studios. Attached restaurant good but expensive. Valet is necessary and costs an additional $37.00 per night night

10

Julie

Jun 14, 2023

·

Stayed 6 nights

The staff was fantastic! The 24/7 gym was great. The hotel is conveniently located near lots of restaurants.

6

Kelly

May 23, 2025

·

Stayed 2 nights

No pool

8

Dawn

Apr 23, 2025

·

Stayed 3 nights

Good location one block from Beale Street. Restaurant had great food. Bar in hotel was rarely open that I could tell.

10

Janet

Feb 23, 2024

·

Stayed 2 nights

Only one elevator worked (and multiple people who were staying said it was that way for months now). The restaurant was out of things and seemed to be failing on the breakfast front, but the food was good. Front desk staff had a general attitude of "over it all" each time I interacted with them. Otherwise, rooms were great, food excellent and location can\'t be beat. Valet was good considering all the things they had to deal with.

6

Steven

Mar 9, 2025

·

Stayed 2 nights

The hotel is in a great area. The prices of parking and food is outrages. The restaurant and bar close early. The only way to park is by valet.

10

Warren

Feb 22, 2025

·

Stayed 1 night

Only one elevator working

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AI-generated summary based on recent guest reviews

Cleanliness

Feedback is mixed: many describe rooms as clean or spotless, while others report missed housekeeping, dirty bathrooms, stained or worn areas, and occasional odors or pests. Standards appear inconsistent across stays.

Related guest reviews

4

ROBERT

Jun 19, 2025

·

Stayed 3 nights

The housekeeping was terrible, we also had to change rooms when we first arrived because the first room had a bad smell, our bathroom wasn’t clean good the three days we were there, we asked for clean drinking glasses and all she did was rinse them out, not replacing them with new ones. Three days we stayed, A 5 star hotel but 1 star services.

10

John

Oct 24, 2024

·

Stayed 1 night

Great rooms, comfortable and clean.

6

Mykalah

Dec 17, 2024

·

Stayed 2 nights

I stopped in for the weekend my friend was having a show in town next door at the fedex forum . Her room smelled like mold so she left but I had to stay because I have a child and it was almost 2 am at this point . My room was no better the shower was dirty . I mean bleach does work yall . No one came to even empty a trash can the whole weekend I was there .

6

Mathew

Jul 7, 2024

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Stayed 1 night

Carpet not cleaned. Within one minute of removing socks, my foot hit a broken glass peice and started bleeding. Found multiple broken peices and i requested a change. Concierge was helpful and gave me a new room. Didn't expect an uncleaned carpet in a 4 star facility.

4

TRAVERS

Oct 5, 2024

·

Stayed 3 nights

Upon arriving in our room, we found about no less than 10 sewer flies in our shower. The restaurant food is subpar for $300 a night hotel and the bartender who tried to double charges on drinks we hadn’t even drank.

10

Sheri

May 5, 2025

·

Stayed 1 night

Great location to visit Beale St and downtown. The staff was very friendly and helpful. The room was spacious and clean.

10

Malcolm

Dec 22, 2025

·

Stayed 1 night

Th room was spotless, and staff was very friendly.

2

Scottie

May 4, 2025

·

Stayed 2 nights

Bed was too hard. A/C wouldn’t cool to my satisfaction. Mold in shower. Noisy all night. Had reservations for 2 nights and only stayed 1 night.

10

Leah

Dec 24, 2025

·

Stayed 1 night

Clean rooms, friendly staff, great location!

6

Gustav

Sep 9, 2023

·

Stayed 2 nights

Carpets in the rooms were sticky.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and often spacious, with very comfortable beds and some nice views of FedExForum. Downsides include street or bar noise, dated decor, and maintenance issues such as leaky showers, weak hot water or AC, and nonworking fridges or safes.

Related guest reviews

10

Keyjuana

Jun 2, 2025

·

Stayed 3 nights

Great hotel. Amazing location. Wonderful staff. Clean, updated, decently sized rooms. Noise levels are good. Personal fridge situation (recycled?) could be better, and I wish the snack area in the lobby had prices listed. But honestly, there is not much to complain about. If the price is right, book it!

8

Brandi

Feb 10, 2025

·

Stayed 1 night

Took my teenagers to an NBA game and decided to stay at Westin.. it says it’s a 5 minute walk to Fed Ex Forum but it is more like 30 seconds.. great surprise! Nice hotel but one of the elevators was having issues and caused a huge line to form and we were told the stairs only led to a second floor elevator.. and we were told there were stairs on the other side of the building but we weren’t allowed to use them…there was a lady standing at the stairs telling everyone to turn around wait on the elevator to be able to go up.. definitely a concern of mine and when I mentioned it to a front desk person she told me she wasn’t sure about what would happen..since we were on the 4th floor myself and several others felt uneasy about the stay. On a positive note beds were comfortable, room was clean and the cleaning lady was so sweet. Vallet’s were also great. We stayed in room 418.. if you don’t handle loud music and noise well don’t stay in that room.. there is a bar below that was going till well after 2am.. it didn’t bother us but it may some. Overall we had a great stay..

10

Elena

Aug 25, 2025

·

Stayed 1 night

Beautiful modern hotel with gorgeous room and view of the Fed Ex Center right out our window. Easy and safe walk to Beale Street around the corner making our stay a memorable and pleasurable one. Would stay here again in a heartbeat!

8

Tricia

Jun 23, 2025

·

Stayed 1 night

The shower door leaked water on to the floor. Bed was comfortable. Overall a nice room and hotel

8

Diane

May 12, 2025

·

Stayed 1 night

Bathroom shower door didn’t shut, shampoo bottle broken & laying in shower, it was nice to have separate bathtub but we didn’t use it. Bed was comfortable & clean air conditioning worked well. Would have been nice to have a room fridge for our stuff that worked.

4

Wayne

Feb 7, 2025

·

Stayed 2 nights

Bed was horrible. Mattress seemed old And saggy and worn out

8

Daniel

Nov 13, 2024

·

Stayed 1 night

Overall very good stay here at the Westin! Very close to Beale St, and great food options near by. All the staff were super friendly and helpful. The only thing that wasn’t great is we were in the room next to the elevators so we were able to hear them quite easily going up and down all night/early morning. And, either the walls or thin or our neighbors were super loud. Despite that, great stay and great location. Definitely recommend

6

Margaret

Dec 28, 2024

·

Stayed 1 night

Wonderful location but OMG. My room on the 8th floor faced Beale street and even with the sound machine turned real loud it was very noisy. Loud music into the wee hours.

10

Gary

Sep 20, 2025

·

Stayed 4 nights

The beds are the best in my opinion. I will always try to stay at westin

10

ZayTeonia

Dec 23, 2023

·

Stayed 1 night

The hotel was in a great location for the event we were going to at the Fedex Forum ! The room was amazing with beautiful views and a large bathroom :)

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AI-generated summary based on recent guest reviews

Service

Many travelers praise friendly, helpful staff and efficient valet, but numerous reviews describe long check-in delays on event nights and occasional rudeness or poor responsiveness. Billing errors and miscommunication also appear in multiple reports.

Related guest reviews

10

michael

Oct 26, 2025

·

Stayed 1 night

Outstanding service and wonderful hotel!

2

Heather

Aug 31, 2025

·

Stayed 1 night

I arrived at 3:40 for my check in to be told that they would have to contact me when my room was available. I was like ok - 20 minutes tops! Nope- there were people there that had been waiting 3 hours. I was unable to get the room before my concert started to get ready. I wasn’t contacted until 7 pm to tell me my room was just then available to check in but I was at my event at that point. Very inconvenient!

10

Carol

Mar 4, 2025

·

Stayed 2 nights

Excellent service , clean, walkable

2

calvin

Aug 31, 2025

·

Stayed 1 night

Everyone that checked in had to wait over 3 hours to be able to get in their rooms

4

nancy

Sep 7, 2025

·

Stayed 2 nights

Rooms were not ready and we could not check in until after 7pm!

10

Rena

Aug 28, 2025

·

Stayed 2 nights

Perfect location, excellent service, and talented live instrumentalist in the lobby!

2

Kelly

Aug 31, 2025

·

Stayed 1 night

Room wasn’t ready for check in until 7:15. We had to change clothes and get ready for dinner in the lobby restroom because we had a dinner reservation at 5:00. The concert started at 7:00 so we were late for that. Other than that the hotel is nice.

4

Jacob

Sep 1, 2025

·

Stayed 1 night

Got there at 4:00pm for check-in and the room wasn’t ready. We booked this hotel several months in advance for the convenience of being across the street from the FedEx forum for a concert. Our stay was booked from 4:00 pm to 11:00 am the following morning. The concert started at 7:00pm. We thought how convenient we will be able to get to the hotel and get ready for the concert and just walk across the street. We were terribly wrong. We were among what was probably another 30 to 50 booked hotel rooms with the same problem. The lobby was absolutely full with people having nowhere to get ready, or even put their belongings in their own room before the concert. My wife had to use a curling iron, put on makeup and get dressed in one of the lobby restrooms. I ended up just changing over shirts and shoes right there in the lobby. The staff was not only not helpful but also had security guards intervene if anyone was upset and voicing there concerns. The hotel staff stated that a football team had stayed the previous night and didn’t leave until 3:00pm that day. Why they would allow this to happen I don’t know. Why they would be so rude, and callous about the situation to hotel guests I also don’t know. It’s a nice hotel but unfortunately the management is terrible. They didn’t offer anything to make up for the issues until enough people were upset. They then only when asked said they were giving extra points to the guests. What a joke.

6

Jason

Oct 11, 2024

·

Stayed 1 night

Waited two hours past check in time for a room to be ready.

4

Amy

Mar 3, 2025

·

Stayed 1 night

We got to the hotel at 3:30pm and our room wasn't ready until 7:45pm. Ridiculous that they were unprepared for the influx of people on Saturday game night! The staff were very nice but no accommodations were made. For what I paid for 2 rooms, we could've stayed somewhere cheaper and been accommodated. My family had to change clothes for the game in the common bathroom and didn't get to shower or freshen up before the Grizzlies game. I missed the game and waited for our room so we wouldnt have to mess with it when the game was over. Incredibly inconvenient.

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AI-generated summary based on recent guest reviews

Location

Outstanding for events and sightseeing—directly across from FedExForum and a short walk to Beale Street and downtown attractions. Drawbacks noted include late-night noise, event-related street closures, and multiple reports of safety concerns outside after dark.

Related guest reviews

10

Keith

Oct 28, 2025

·

Stayed 1 night

Very nice hotel…right next to the Fedex Forum. Great location

10

Jessica

Sep 17, 2025

·

Stayed 2 nights

The property was located right off Beale and very convenient for the concert at the Fed ex forum.

8

Fred

Aug 10, 2025

·

Stayed 2 nights

This is a lovely hotel with a friendly staff that is always smiling I felt like inside the hotel I was perfectly safe, but I'd be cautious about going out on the street after dark. At least don't go alone

10

Stacey

Jul 7, 2024

·

Stayed 1 night

Great location downtown Beale street. Direct across the street from Fed Ex Forum and one street away from Beale. Nice place for the price.

10

John

Jan 1, 2026

·

Stayed 1 night

Great experience and amazing location. Was able to watch the Memphis Grizzlies play and it was no kidding a 1.5 min walk (if even that) from my hotel. Also amazing places around the location

2

Larry & Cindy

Mar 26, 2025

·

Stayed 3 nights

Very unsafe area where a gang shooting took place directly in front of the hotel on a Saturday afternoon and our room was on the third floor directly above this horrific crime. The hotel is very nice and the staff is very courteous; right on Beale Street which has security and you cannot but gangs do.

10

Trina

Jul 1, 2025

·

Stayed 4 nights

Perfect location to allow walking to Beale Street and many other museums and sights.

8

Joshua

Mar 23, 2025

·

Stayed 1 night

The hotel was nice along with the room. You can definitely hear the noise from beale st.

10

Angela

Aug 3, 2025

·

Stayed 1 night

Perfect location if you’re going to the FedEx Forum or Beale Street, and I mean PERFECT! Clean, secure with its own bar & restaurant. Room was very clean, bed sooooooo comfortable, large bathroom w/premium products. Will be our “go to” hotel in Memphis going forward. Great experience!!!

10

Shamari

Apr 22, 2025

·

Stayed 2 nights

There was a shooting right in front

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AI-generated summary based on recent guest reviews

Dining

On-site dining is mixed: dinner is often good, but breakfast is frequently slow, inconsistent, or overpriced, and the bar or wine options can be limited. Several guests used nearby alternatives like Starbucks.

Related guest reviews

8

Jakobi

Jan 14, 2025

·

Stayed 1 night

Convenient for walk to basketball game. Restaurant food was good , somewhat overpriced.

6

Denise Maria

Oct 17, 2024

·

Stayed 2 nights

Good location, very close to Beale St and in a walking distance from Lorraine Hotel. The staff - except for two nice ladies who were at the reception at night time - seemed to be bored by having to attend you, not even looking at us when we got in or out. The breakfast team at the restaurant was confused and slow, and the food quality was quite poor. The property conditions are ok.

10

Rahshida

Aug 18, 2025

·

Stayed 1 night

I was able to get early check in around noon instead of waiting to 4pm for no additional charge. The room was very cozy and clean. The food at the restaurant was really good. Overall a great place to stay.

8

Kris

Feb 11, 2023

·

Stayed 1 night

Westin charges a lot for breakfast and the food is good, but they don’t have enough staff, so it takes a very long time to get served, refills on coffee, etc.

10

John

Aug 11, 2025

·

Stayed 1 night

Restaurants was good

10

Michelle

Jan 30, 2025

·

Stayed 3 nights

Great place to stay. Close to everything. Excellent restaurant for breakfast!

10

Jamie

Jan 26, 2025

·

Stayed 1 night

The restaurant downstairs was amazing

8

Tina

Aug 10, 2025

·

Stayed 1 night

The room was nice, couldn't hear too much from outside on the 7th floor. The elevator sounded like an amusement park ride. The restaurant for dinner was great, for breakfast it was horrible.

8

Dawn

Apr 23, 2025

·

Stayed 3 nights

Good location one block from Beale Street. Restaurant had great food. Bar in hotel was rarely open that I could tell.

8

Wenche Elisabeth

Jun 1, 2025

·

Stayed 1 night

Nice for the price, restaurant good quality but very limited selection

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AI-generated summary based on recent guest reviews

Month	Average price
January	$220
February	$233
March	$259
April	$261
May	$234
June	$214
July	$186
August	$174
September	$219
October	$302
November	$243
December	$220

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $343	17 $225	18 $223	19 $222
20 $151	21 $230	22 $246	23 $275	24 $412	25 $317	26 $318
27 $377	28 $432	29	30

Su	Mo	Tu	We	Th	Fr	Sa
				1 $368	2 $206	3 $175
4 $175	5	6 $221	7 $221	8 $314	9 $324	10 $235
11 $166	12 $222	13 $261	14 $234	15 $189	16 $285	17 $288
18 $229	19	20 $737	21 $364	22 $204	23 $222	24 $201
25 $184	26 $238	27 $280	28 $239	29 $166	30 $176	31 $163

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Traditional Room, 1 King Bed

Traditional Room, 1 King Bed (Hearing Accessible)

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Room, 2 Double Beds (Mobility Accessible, Tub)

Traditional Room, 2 Queen Beds

Traditional Room, 2 Queen Beds (Hearing Accessible)

Room, 2 Double Beds

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Westin Memphis Beale Street

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Prices for upcoming dates