Is parking available at the property?

Free self-parking is available on-site, though it may be limited.

Does the hotel allow pets?

Pets are allowed in specific rooms only, with a pet fee of USD 75 per pet, per week (maximum USD 150 per stay). A pet deposit of USD 25 per night is also required. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.

Where is the hotel located in relation to local attractions?

The hotel is located in Mount Laurel, New Jersey, approximately 5 minutes from Coco Key Water Resort and 6 minutes from Cherry Hill Mall. It is about 13.3 miles from the Pennsylvania Convention Center and 14.1 miles from Rittenhouse Square.

What are the policies for guests staying with children?

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

Sonesta Simply Suites Philadelphia Mount Laurel Hotel

Average nightly price at Sonesta Simply Suites Philadelphia Mount Laurel by month, last 12 months (USD)
Month	Average price
January	$73
February	$77
March	$78
April	$79
May	$83
June	$89
July	$76
August	$70
September	$72
October	$68
November	$73
December	$72

What guests think

Reviews of Sonesta Simply Suites Philadelphia Mount Laurel describe a budget-friendly extended-stay option with in-room kitchens, but many guests report strong smoke or marijuana odors, visible trash in common areas, pest sightings, and an out-of-order elevator alongside broader maintenance problems.

Multiple reviews mention broken or noisy HVAC, plumbing and shower issues, inconsistent hot water, and dated furnishings. While several travelers praised friendly front-desk staff, quiet stays, and occasionally very clean rooms, service responsiveness and overbooking/room changes were recurring frustrations. Expect basic space and a convenient location, but variable cleanliness and reliability.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are limited and worn: the elevator was repeatedly out of order, the small gym and laundry had broken or dirty equipment, and shared areas and the parking lot showed poor upkeep.

Related guest reviews

4

Frank

Jun 9, 2025

·

Stayed 1 night

Five hotels in the area. This was a simple overnight for youth sports. Classic case of you get what you pay for. I went with a cheap hotel based on pictures and other reviews. This hotel is run down, dirty and should be avoided with so many other options in the area. Parking lot full of garbage. Trash can at entrance overflowing. Massive ashtray filled with butts. Lobby worn and cluttered. Woman at the desk was very nice but quiet and apologetic. Never saw any other employees. Entire hotel smelled of weed. (Why does every limited service hotel smell like weed?) Elevator out of service. Third floor room. Not a big deal. Guest room tired. Paint chipped. Fingerprints everywhere. Crumbs still on top of the fridge. No coffee maker. Towel rack fell off. Toilet backed-up. Shower had no pressure as water continued out of the tub spout with just a trickle from the shower head. I hate giving bad reviews but this a factual account of the property. Just don't stay here. There are five hotels in the area. Spend the additional money. This place was gross.

8

Barbara

Aug 18, 2025

·

Stayed 2 nights

The hotel room itself was very clean but there was garbage left in the hallway for at least 24 hrs. I was only there for 2 days & on the 2nd day, the elevator was out & there was no cable services.

4

Richard

Sep 29, 2024

·

Stayed 2 nights

ROACHES AND FLEAS This obviously used to be a quality property. It is falling quickly into disrepair and flea bag (literally) status. First there are roaches and fleas due to poor cleaning practices. When I alerted the desk staff at checkout, they didn’t apologize nor did they seem to even care. Second, the beautiful pictures of the amenities weren’t close to reality. The laundry machines were not free. The market did not exist. The gym has one broken down treadmill rather than the multiple in the photos. The handles on the cable machine were disgusting. Stay away from this property until they make a serious commitment to doing better.

6

Tujuanza

Jul 28, 2025

·

Stayed 3 nights

The elevator was 'Out of Order' and the property offered limited ammenities except for access to laundry.

6

William

Apr 24, 2025

·

Stayed 2 nights

Very disappointed that the elevator was not working and we were forced to climb a couple flights of stairs to our room - very inconvenient after recent ankle surgery. And there was a lot of noise, speeding traffic and shady characters (drug dealing?) in the parking lot.

8

Michael

Dec 2, 2022

·

Stayed 5 nights

It was good except for the fire alarm system going off for a long time! The other disappointing experiences, washer and dryers weren’t working one washer working all the other ones not dryers to them working the rest night competing with everybody else I finish my laundry at 12 midnight! That was my bad experience well overall it was fine. Room 107 ! There was one woman at the front desk. She was very charming. I’m not sure how to say her name, but she was very charming.

6

Denise

Jun 16, 2025

·

Stayed 1 night

When I called ahead to check on an early arrival they answered I said my name and date of arrival. Guy on the other end said twice “come at 11am” and then hung up on me! Upon arrival gentleman had no idea, but checked to see what room was cleaned. Good thing he found me a first floor room as the elevator was not working:/ I had a knee operation 3 1/2 months ago! That evening we were woken up with a barking dog running in the hallway? I didn’t know dogs were allowed? Then a woman yelling for anyone to help her that something happened ? Walks and floors above are very thin! All in all it worked out:)

8

Tyesha

Oct 14, 2024

·

Stayed 1 night

Hotel was in a business park surrounded by other hotels but within walking distance to a scenic quarry. There's a wooded area out back that draws out wildlife on the property but nothing drastic. They have a small gym but no pool. The studio room was neat, bright and spacious enough for two. The microwave didn't work but maintenance provided a spare within 20 minutes.

6

Penny

Nov 30, 2024

·

Stayed 1 night

Room was decent, check-in foyer was sketchy and had me wondering what the room would be like. The elevator was scary and not very clean. Hotel looked dated and dingy

4

Zaire

Feb 17, 2025

·

Stayed 2 nights

I’ve been using this hotel for years, never any problems. This stay was the first time I had an actual issue. The staff and cleanliness was all still there but the comfortability was not. The elevator was out of order which mean using the steps every time you left the room and the thermostat in the room was also inoperable. Which meant whatever the temperature outside was, determined how cold/hot your room was.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a recurring issue, with pervasive smoke/weed odors, stained or dirty hallways, trash left out, and multiple reports of roaches or mold; a minority of guests reported very clean rooms.

Related guest reviews

4

Frank

Jun 9, 2025

·

Stayed 1 night

Five hotels in the area. This was a simple overnight for youth sports. Classic case of you get what you pay for. I went with a cheap hotel based on pictures and other reviews. This hotel is run down, dirty and should be avoided with so many other options in the area. Parking lot full of garbage. Trash can at entrance overflowing. Massive ashtray filled with butts. Lobby worn and cluttered. Woman at the desk was very nice but quiet and apologetic. Never saw any other employees. Entire hotel smelled of weed. (Why does every limited service hotel smell like weed?) Elevator out of service. Third floor room. Not a big deal. Guest room tired. Paint chipped. Fingerprints everywhere. Crumbs still on top of the fridge. No coffee maker. Towel rack fell off. Toilet backed-up. Shower had no pressure as water continued out of the tub spout with just a trickle from the shower head. I hate giving bad reviews but this a factual account of the property. Just don't stay here. There are five hotels in the area. Spend the additional money. This place was gross.

2

Courtney

Jun 29, 2025

·

Stayed 1 night

This room was so disgusting i coukd not stay with the mold and

2

REBECCA

Jun 8, 2024

·

Stayed 1 night

Upon arrival the room had a very musty odor . Furnishings were outdated. Stains on the walls.. flooring and carpet. Bathroom was dirty . And there was a dead roach smashed in the ceiling of the kitchen. Needless to say I did not stay.

4

Melissa

May 25, 2025

·

Stayed 1 night

The front desk staff are nice. But this location is very run down. The elevator did not work. The carpet was stained. There was a leak in the hall with a trash can collecting water. The entire hallway had water stains on the ceiling. There was a weird smell. The bathroom in my room looked like it had maybe been wiped down, but not cleaned. There was dirt and hair in the tub. There were layers of dried sprinkles next to the toilet. You could see where the mop barely swiped across the front. There were dirty hand prints on the bathroom door. The chair had a hand print on it, so I know that wasn't even wiped down. This is literally the worst place I have ever stayed. But I guess you get what you pay for. Although, the motel across the street looked nicer.

2

Rhonda

Apr 16, 2025

·

Stayed 1 night

I was told the elevator was out of service, the room I booked was on the 3rd floor only,...switched my smaller room to 1st floor without compensation...room was filthy, bed not made, trash can overflowing, returned to front desk to be given a 2nd room that had a horrible odor so I sprayed disinfectant Lysol...when I opened the closet the smell was even stronger...someone has urinated in two towels, folded them up, and placed them on the top rack...I removed them with a trash can liner and took them to the front desk...I will NEVER stay there again...This property has changed and gives Sonesta a bad reputation!!! NEVER AGAIN!!!

2

Gabriel

Jun 30, 2025

·

Stayed 3 nights

DO NOT GO TO THIS HOTEL! Cockroaches everywhere!!!

2

Donna

May 2, 2025

·

Stayed 2 nights

Upon arrival , the front entrance was not clean, front desk check-in smelled like cigarette smoke and trash. I was informed the elevator was broken and I was on the third floor, which wouldn’t be a problem if I didn’t have alot of stuff. The room was very dirty, smelled like cigarettes and cat pee. It was too much of a hassle to switch hotels due to the fact it was late and we had a funeral in the morning. I had to go buy cleaning supplies and air fresheners to tolerate it. The smoke detector was missing also. Would not stay again, pictures on website are very misleading!

2

Steve

May 30, 2023

·

Stayed 3 nights

Bathroom very dirty. Multiple light bulbs burned out. Towel bar broken and falling off of the wall. Smoke detector covered up with plastic

2

Jenai

Jul 4, 2025

·

Stayed 3 nights

The outside of the hotel and the inside of my room were pretty, but the inside of the hotel, outside of my room and the lobby, was shabby and smelly. I could get past the dated carpet and faded wallpaper if it wasn't for how horrible the place smelled. It was more bareable in the room, but you could still smell it. Periodically, there was a smoke smell but I wouldnt dare close the two inch maximum gap I could open the window to for fresh air. The scent stuck onto my luggage and clothes. After two weeks, I just need to deodorize my luggage set. Smaller details of the room were gross. A dead bug stuck on the head board, a live roach crawled by the kitchen, and the shower drain doesn't drain well. I had to wear chunky shower shoes my whole stay to not get my feet in the mini lake that would form. It's bareable if you keep the shower brief, the water pressure is really low anyway. If you have no other options, a bottle of perfume, and a decent lung capacity to hold your breath until you reach your room, you can make this place work. Don't pack too heavy though. The elevator was out. It's no fun dragging heavy luggage up a stair corridor that makes you gag.

6

Cindy

Jul 27, 2025

·

Stayed 1 night

The hallway smelled like cigarette smoke and marijuana smoke. The room had no coffee maker but two microwaves. There were no tissues and all of the soap dispensers in the bathroom were empty. The shower head didn’t work properly either. Sloppy painting in the bathroom and it was all over the broken floor tiles. The pillows smelled like cigarette smoke as well. Definitely will not stay here again.

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AI-generated summary based on recent guest reviews

Rooms

Suites are spacious with kitchens, but furnishings are dated and many guests reported broken or noisy HVAC, plumbing and shower problems, plus occasional Wi‑Fi/TV issues.

Related guest reviews

6

Bernard

Mar 17, 2023

·

Stayed 1 night

The room was spacious and very nice, the only problem we had was a buzzing noise coming from the heater. At first it felt like our phones were buzzing or vibrating. We turned our phones off and the buzzing/vibrating noise was still coming on. We thought someone left their phone somewhere in the room. We searched the entire room, couldn't find anything. It was scary and annoying, my friend turned the heater/ac off, that's when the noise stopped. So it was coming from the heater.

8

Xinyuan

Dec 25, 2024

·

The heating is subpar and the shower didn’t work very well.

6

barbara

Nov 2, 2023

·

Stayed 1 night

I haven't stayed here in awhile -- before they changed ownership/management. It looks as though there have been no upgrades or repairs done since before my last visit -- there should have been. A bit of a problem with the WIFI and am not sure why.

2

vincent

May 6, 2024

·

Stayed 1 night

Please bring your own tools! Old appliances. Just about every drawer broke off from being old. Tub never drained. Toilet leaks. I fixed all of this and was never paid. Seems like they purposefully leave the disposal drain plug on making your dishwasher to flood.

6

Tim

Jul 12, 2023

·

Stayed 1 night

The room was big and spacious. The quality of maint was mid to low. I had to work on my a/c unit to get it to work, and it was very noisy. The bath fan and refrigerator were also too loud so i turned both off. The price was low but the quality of stay was mid to low. The front desk clerk was very nice, but she was unable to help me with maint issues in the room a/c unit.

6

Sara

Nov 25, 2023

·

Stayed 2 nights

First, the staff was very nice and the property is very convenient to where we were visiting. Pricing was reasonable and they accommodate pets if you have them. Now I will say do not expect anything exciting. It is a basic room..no frills. The furniture is definitely beat up and our tv did not work. If you are looking for an inexpensive basic room to sleep and keep your stuff it works fine, but if you are looking for anything more modern and with lots of amenities this will be a disappointment.

6

William

Dec 29, 2024

·

Stayed 3 nights

No hot water in the shower, no bar soap and the power on the TV went out on Saturday morning (but it came back later that day)

4

David

Jul 14, 2024

·

Stayed 1 night

This is a relatively cheap hotel that is well past it's prime. When we arrived there was no toilet paper, and no holder for it-had to chase down a maid to get some. At least for me , it is too noisy. The refrigerator was so noisy that I had to turn it off. The toilet would not stop making noise unless the handle was giggled. The room A/C was noisy as usual. In the very early morning hours, I was awakened by the sound of a child crying, either from the hallway or the room above. Basically it is an old hotel that is badly in need of repair. "Simply Suites" means that there is no food at all, not even a simple breakfast, although there are breakfast places nearby. So you kind of get what you pay for. It seems to be designed for business people, since it has a desk and more-or-less complete kitchen, but I would hate to stay there for any length of time.

8

Tyesha

Oct 14, 2024

·

Stayed 1 night

Hotel was in a business park surrounded by other hotels but within walking distance to a scenic quarry. There's a wooded area out back that draws out wildlife on the property but nothing drastic. They have a small gym but no pool. The studio room was neat, bright and spacious enough for two. The microwave didn't work but maintenance provided a spare within 20 minutes.

2

vincent

May 1, 2024

·

Stayed 1 night

Plumbing is horrible. Old dated appliances. Semi working small tv. Thin stained sheets and towels. 2 forks, 1 spoon, old pans that will burn ur food unevenly. Disposal that was not installed properly. For the price this place should be nicer. No working phones in rooms. Wi-Fi is weak!! Dog poop everywhere.

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Service

Many guests praised friendly front‑desk staff, but service felt inconsistent, with slow or absent responses, language/communication issues, overbooking and room changes, and limited follow‑through on maintenance.

Related guest reviews

2

Andrew

May 21, 2025

·

Stayed 1 night

Wasn’t able to stay because of 100% occupancy and wasn’t able to get a refund. Front desk lady was very rude and made me never want to use this property.

6

Teresa

Jun 9, 2025

·

Stayed 1 night

Third party overbookibg seemed to be a continued problem when checking in. Had to downgrade my room along with several other clients.

10

Alandra

Aug 27, 2024

·

Stayed 1 night

The front desk staff were incredible honestly. Helped me with every issue, including when I mistakenly booked the wrong date AND room type lol. Definitely recommend going thru a travel website for the best price. Rooms were clean, hallways were clean, the place is pretty quiet and it was a really comfy stay for me.

2

Cindy

Nov 25, 2023

·

Stayed 2 nights

Problem number one. Upon checking I was told they were overbooked and did not have the large room I had booked for my boyfriend,myself and my 11 year old son. We were supposed to get a room with a separate bedroom which was how it was described online. Instead they gave me two disconnected separate rooms and expected my son to stay in a room by himself across the hall. The owner/manager was apologetic and nice about it, and obviously having no other choice we took the two rooms and decided I would sleep with my son and my boyfriend would sleep in the other room by himself. Not ideal! Problem number two. The entire place wreaked of pot. Enough said. Problem number three. The rooms wreaked of smoke and chemicals. There were multiple air bead packets in the heating vents to try and cover up the smells which only made it worse. Problem number four. The entire place is just run down and in need of major renovations. The tub caulk was covered in black mold. The door handle to the bathroom had obviously been jimmied open at some point and was barely functional. All the metal surfaces were rusty. Problem number five. The room we got had a double bed and a chair. There was no way my 11 year old was going to share a bed with me and we would get a good night sleep. So I asked for a cot to set up. They don’t have any so he ended up sleeping on the reclining chair. Noise from rooms above woke us up early in the morning.

10

Samantha

May 3, 2023

·

Stayed 1 night

I checked in late but the woman at the front desk was extremely friendly and made me feel welcomed.

6

Denise

Jun 16, 2025

·

Stayed 1 night

When I called ahead to check on an early arrival they answered I said my name and date of arrival. Guy on the other end said twice “come at 11am” and then hung up on me! Upon arrival gentleman had no idea, but checked to see what room was cleaned. Good thing he found me a first floor room as the elevator was not working:/ I had a knee operation 3 1/2 months ago! That evening we were woken up with a barking dog running in the hallway? I didn’t know dogs were allowed? Then a woman yelling for anyone to help her that something happened ? Walks and floors above are very thin! All in all it worked out:)

6

A’Khai

Apr 29, 2024

·

Stayed 1 night

When I first stayed at this hotel, the staff made me and my fiancée feel welcomed. We checked out for almost two weeks and came back to this hotel because we had such an enjoyable experience. This time felt like the stay from HELL!!!!!!!!!! When we got there and checked in my fiancée and I went to inspect the room upon inspecting the room, she(fiancée) opened the microwave and the inside peace fell out and hit her in the head. So we went back to the front desk told what happened, no empathy was giving we were just switched to another room. Went to that room inspected it we said okay cool this one will work. So we bought our things in from the car. We was due to check out a few days later I went down and extended my reservation and we left out and went to work. I had been at work for a few hours and the CSR calls me and was like, Are you in your room? I responded and said no why is everything okay? He said yes but someone is coming to fix a maintenance issue so you have to switch rooms. Mind you I’ve only been at work a few hours. So I said give me an hour to two hours. He said ok. But I had to finish up and let my boss know I had to leave so before I got there this CSR calls me again and honestly at this point it’s HARASSMENT, because I told you I was coming. So when I get there I let them know I was there and to give me some time because of the inconvenience it will take me a few to get stuff packed up and moved. While all that is taking place i received a knock at the

2

Bernadette

Aug 3, 2024

·

Stayed 1 night

I did not get any rest because I was woke up by police beating on the door across the hallway from my TWICE!! Once at 11pm, then again at 2am!! When I asked to speak with a manager, i was told they dont work on weekends and there's nothing they can do. I rented a room to get rest, that did not happen and there was no apology, explanation or reparation for it! I am extremely dissatisfied with the service!

2

Richard

Oct 8, 2023

·

Stayed 2 nights

My wife and I were traveling with our adult son and his girlfriend. Two rooms reserved. Our flight was delayed and we checked in after midnight. No one at the front desk. No response to “hello” or rattling things on the desk. After several minutes, the clerk finally came in the front door (security?) She initially gave us one room. Don’t know how she thought the four of us would fit in one room. I pointed out that we’d reserved two rooms, so then she did give us another room. Our room had NO chairs, not even at the desk (photo included). Also the base of the bedside lamp was disgusting (photo). We lived with those issues for the night. The other room had what appeared to be dried blood on the light switch and also the hall wall (photos). Also other cleanliness issues including a wet carpet and a sink that didn’t drain. The deal breaker was the door lock didn’t even work - they were able to open the door without using the key. They went to the front desk and were given a different room. The next morning I told that front desk clear about the chair situation and he indicated he would take care of it. Nope. The second morning we discovered that the shower in the different second (third) room didn’t work. Altogether, our worst hotel experience in decades.

10

Karen

May 23, 2025

·

Stayed 1 night

I am always greeted by the lovely beauriful Afaf. She is so nice and friendly.. i really like her a lot. I come often to area to see my son. The rooms are always clean and the room has a little full kitchen . I highly reccomend this place.

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AI-generated summary based on recent guest reviews

Location

Convenient business‑park location near highways, Philadelphia, and nearby shopping and dining; a few reviews mentioned parking‑lot noise or activity.

Related guest reviews

8

Joe

Oct 8, 2023

·

Stayed 2 nights

Quiet area. Property amenities. Jersey highway design is challenging!

8

Lavetta

Dec 27, 2023

·

Stayed 4 nights

Comfy place away from home. Friendly staff. Clean smell in room. Convenient location.

10

Brian

Jan 1, 2025

·

Stayed 1 night

Room was clean and comfortable. Front desk person was friendly and professional. Location was convenient.

8

Lisa

Oct 13, 2023

·

Stayed 2 nights

I was in the area for the weekend and needed a place to sleep. The room was comfortable. I loved having a kitchen area so that I could make fresh food and NOT eat restaurant food for breakfast, lunch and dinner. The decor is a bit tired. Overall, for the price, convenience, safe surroundings, and good service- it’s a good place to rest your head.

10

Jorge

Jul 4, 2023

·

Stayed 2 nights

Easy access to the hotel, quiet and safe place

6

William

Apr 24, 2025

·

Stayed 2 nights

Very disappointed that the elevator was not working and we were forced to climb a couple flights of stairs to our room - very inconvenient after recent ankle surgery. And there was a lot of noise, speeding traffic and shady characters (drug dealing?) in the parking lot.

10

Tim

Feb 21, 2025

·

Stayed 2 nights

Stayed there when I went to watch the Birds with the Super Bowl!!!!! Go Birds. Oh yeah hotel was perfect for a weekend getaway. Everything is near you. 20 mins from Philly. Mall near by. I always stay here for a Philly trip.

10

charles

Jan 5, 2023

·

Stayed 19,345 nights

The hosts who greeted me at the front desk. The property was perfect for what I need to travel and I look forward to staying in the near future

10

ashley

Nov 21, 2024

·

Stayed 1 night

This property is in driving distance to several restaurants and grocery stores. Parking was easy and rooms were clean

8

AndrewTwiss

Jun 18, 2023

·

Stayed 1 night

Rooms are clean, people who hang out in front can be a little scary. Front desk was very good.

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AI-generated summary based on recent guest reviews

Dining

No on‑site breakfast or restaurant, and the market/coffee setup is inconsistent with missing supplies or equipment not working.

Related guest reviews

6

George

May 9, 2024

·

Stayed 4 nights

Decent rate compared to other suite hotels. No services, Lobby coffee maker worked intermittently, coffee cream or sugar, basically a pretty run-down place.

10

Mario

Aug 6, 2023

·

Stayed 1 night

Great room, with all the amenities. A few things though, dishes in the cupboards were not actually clean, and although there was coffee (and coffee maker) supplied, no sugar or creamer. Small things, but could be improved.

6

Gabriel

Feb 27, 2023

·

Stayed 1 night

Needs breakfast at least grab and go

6

MERITA

Jul 8, 2024

·

Stayed 2 nights

The room smelled clean and was clean. The hard floors in the kitchen area when you first walked in and thr bathroom always felt damp and slippery. The rugs felt damp too when we first checked in but felt a little drier by the time we checked out 2 days later. The staff was very nice. The issues I have is that it falsely advertises the Market. One of the appeals to picking this location. Another good thing was multiple washers and dryers even though a couple of washer and dryers didn't work. More than any other hotel I ever stayed at. There is a decent fitness room but small and open. I also think this hotel is used as a shelter. I try to avoid those. Also no "Do Not Disturb" signs, so we left our TV on and light so it sounded like someone was in the room. Another thing is we went to go wash our clothes at a laundromat and came back to find our our room keys didnt work. I think a worker thought we were checking out because we put our dirty clothes in a suitcase to transport to the laundromat. They took care if it because someone probably went in and saw our stuff still there and for the fact we didnt check out until the next day. Its not letting me upload pictures, but the Market is non-existent.

4

Richard

May 14, 2023

·

Stayed 3 nights

I have no idea how this hotel was rated above a four. This was one of the least well maintained hotels I have ever been in. The hallways were never swept in three days and there was dirt everywhere including our floor. Paper towels, napkins, and spoons were empty at the coffee bar. Soap dispensers were empty in our bathroom and restrooms. No paper towels in the gym. Good luck getting clean towels. We arrived at 2 am with a reservation for 3 in a room with a bedroom and pull out couch. There was no bedding for the pull out. When we asked the front desk, the lady pretended not to speak English (we found out the next day, she speaks much better than we saw the night before) and she said no house keeping till morning- nothing she could do. I asked if we could at least get a pillow.- No. I asked if there may be one in an unused room my son could have to sleep on. -No. All booked. Oddly, the hotel parking lot was only about 30% full… So, we divided up bedding so my son could sleep. The next day, my son cut his hand on the door to the gym. No paper towels, no first aid kit. The front desk had 2 first aid kits, neither had any bandages. Luckily another hotel guest was able to help us out. The whole stay was filled with continuous disappointments. Honestly, if we weren’t so busy with my daughter’s graduation and moving her into her new apartment, we would have left early and asked for a full refund. Do yourself a favor and stay at any of the other hotels in the area.

4

Richard

Sep 29, 2024

·

Stayed 2 nights

ROACHES AND FLEAS This obviously used to be a quality property. It is falling quickly into disrepair and flea bag (literally) status. First there are roaches and fleas due to poor cleaning practices. When I alerted the desk staff at checkout, they didn’t apologize nor did they seem to even care. Second, the beautiful pictures of the amenities weren’t close to reality. The laundry machines were not free. The market did not exist. The gym has one broken down treadmill rather than the multiple in the photos. The handles on the cable machine were disgusting. Stay away from this property until they make a serious commitment to doing better.

4

David

Jul 14, 2024

·

Stayed 1 night

This is a relatively cheap hotel that is well past it's prime. When we arrived there was no toilet paper, and no holder for it-had to chase down a maid to get some. At least for me , it is too noisy. The refrigerator was so noisy that I had to turn it off. The toilet would not stop making noise unless the handle was giggled. The room A/C was noisy as usual. In the very early morning hours, I was awakened by the sound of a child crying, either from the hallway or the room above. Basically it is an old hotel that is badly in need of repair. "Simply Suites" means that there is no food at all, not even a simple breakfast, although there are breakfast places nearby. So you kind of get what you pay for. It seems to be designed for business people, since it has a desk and more-or-less complete kitchen, but I would hate to stay there for any length of time.

2

Nicole S

Aug 27, 2023

·

Stayed 2 nights

the place smelled terrible. the gym the laundry and snack vending are all in the same room. the treadmill was cracked the outside had beer bottles and cases all over the ground. there was dog poop outside around the area near the grills. the puctures on the site are totally misleading. i wouldnt recommend sonesta to anyone.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $76	2 $76	3 $76	4 $76	5 $76	6 $121	7 $121
8 $76	9 $76	10 $76	11 $55	12 $76	13 $115	14 $121
15 $76	16 $76	17 $76	18 $76	19 $76	20 $121	21 $121
22 $76	23 $76	24 $76	25 $76	26 $76	27 $121	28 $121
29 $76	30 $76

Sonesta Simply Suites Philadelphia Mount Laurel

Prices for Sonesta Simply Suites Philadelphia Mount Laurel

Monthly average prices

About this property

Location

Room options

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

Studio Suite, 1 Queen Bed

Suite, 1 Queen Bed (One Bedroom)

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

Guest reviews of Sonesta Simply Suites Philadelphia Mount Laurel

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sonesta Simply Suites Philadelphia Mount Laurel

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Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25 $79	26 $79	27 $70	28 $56	29 $66	30 $77	31 $78