ONTO Alvaro Obregon Mexico City
From
283 US$
/ noche
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From
283 US$
/ noche
Acerca de esta propiedad
Con una terraza en la azotea donde descansar y comodidades como conexión a Internet wifi gratis y servicios de conserjería, ¡no te faltará de nada! Encontrarás además un jardín vertical y acceso gratuito a un gimnasio cercano.
Servicios
Con una terraza en la azotea donde descansar y comodidades como conexión a Internet wifi gratis y servicios de conserjería, ¡no te faltará de nada! Encontrarás además un jardín vertical y acceso gratuito a un gimnasio cercano.
Servicios empresariales
Tendrás un servicio de recepción las 24 horas, consigna de equipaje y un ascensor a tu disposición.
Comida
ONTO Alvaro Obregon Mexico City sirve deliciosas comidas en Rufus. Qué mejor forma de acabar el día que con una bebida en el bar o lounge. Se ofrece un desayuno completo todos los días de 07:30 a 12:00 con un coste adicional.
Habitaciones
Reserva una de las 59 habitaciones climatizadas, todas equipadas con kitchenette con placa de cocina y microondas. La conexión wifi gratis te permitirá estar al tanto de todo. Para tus momentos de ocio, tendrás una Smart TV de 55 pulgadas con canales digitales. Entre las comodidades, se incluyen caja fuerte y minibar, además de un servicio de limpieza disponible todos los días.
Ubicación
Si decides alojarte en ONTO Alvaro Obregon Mexico City, te encontrarás en una fantástica zona de Ciudad de México (Roma Norte) y estarás a menos de cinco minutos en coche de Monumento El Ángel de la Independencia y Paseo de la Reforma. Además, este hotel se encuentra a 3,9 km de Palacio de Bellas Artes y a 3,9 km de World Trade Center Ciudad de México.
Qué hay cerca
MUCA Roma(0.6 millas)
Arena México(0.6 millas)
Avenida Insurgentes(0.7 millas)
Centro Médico Nacional (Siglo XXI)(0.8 millas)
Hospital General de México Dr. Eduardo Liceaga(0.8 millas)
Fuente de Cibeles(0.9 millas)
Centro comercial Reforma 222(0.9 millas)
Paseo de la Reforma(1 millas)
Parque España(1 millas)
Parque México(1.1 millas)
Mercado de Medellín(1.1 millas)
Mercado de Artesanías La Cuidadela(1.2 millas)
Parque Delta(1.3 millas)
Monumento El Ángel de la Independencia(1.3 millas)
Monumento a la Revolución(1.4 millas)
Aeropuerto internacional Benito Juárez (MEX)(7.4 millas)
Santa Lucía, México (NLU-Felipe Ángeles Intl.)(25.9 millas)
Toluca, Estado de México (TLC-Aeropuerto Internacional de Toluca)(35.4 millas)
Traslados al aeropuerto
Restaurante
Habitaciones para no fumadores
Servicio de habitaciones
Mostrador turístico
Servicio de limpieza
Ubicación
Av. Álvaro Obregón 43, Colonia Roma Norte, Ciudad de México, México
MUCA Roma (0.6 millas)
Arena México (0.6 millas)
Avenida Insurgentes (0.7 millas)
Centro Médico Nacional (Siglo XXI) (0.8 millas)
Hospital General de México Dr. Eduardo Liceaga (0.8 millas)
Fuente de Cibeles (0.9 millas)
Opciones de habitación
19
Suite estudio de lujo
1 Cama Doble Extragrande
Capacidad: 2
689 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
15
Suite estudio Deluxe
1 Cama Doble Extragrande
Capacidad: 2
506 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
18
Suite estudio Premier
1 Cama Doble Extragrande
Capacidad: 2
506 ft²
Aire acondicionadoConexión Wi-Fi (gratuita)Cocina americana
Reseñas de los huéspedes sobre ONTO Alvaro Obregon Mexico City
9.2
Genial
Basado en 158 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Las opiniones sobre ONTO Alvaro Obregon Ciudad de México destacan su ubicación en Roma Norte, una zona peatonal, y sus habitaciones elegantes y espaciosas. Muchos huéspedes también valoran las opciones de patios o balcones tranquilos y el fácil acceso a restaurantes, tiendas y la cercana Condesa.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Opiniones de los huéspedes
Las opiniones sobre ONTO Alvaro Obregon Ciudad de México destacan su ubicación en Roma Norte, una zona peatonal, y sus habitaciones elegantes y espaciosas. Muchos huéspedes también valoran las opciones de patios o balcones tranquilos y el fácil acceso a restaurantes, tiendas y la cercana Condesa.
Las habitaciones suelen ser elogiadas por su diseño moderno y comodidad, aunque algunos huéspedes informan sobre ruido procedente de la calle o del interior, dependiendo de su ubicación, ocasional poca presión en la ducha y la falta de calefacción en climas más fríos. Las instalaciones, como el bar o la terraza en la azotea, reciben elogios, pero algunos huéspedes mencionaron horarios limitados en el restaurante o el bar. El servicio se describe con frecuencia como cálido y atento, aunque un pequeño número de clientes se encontraron con interacciones o políticas inconsistentes o poco flexibles. Espere una estancia boutique moderna y céntrica en una zona animada.
Instalaciones
Limpieza
Habitaciones
Servicio
Ubicación
Comida
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
La terraza con bar es un punto recurrente para relajarse con una bebida. Algunos huéspedes mencionaron que el servicio del bar o restaurante comenzaba tarde o tenía horarios limitados.
Reseñas de huéspedes relacionadas
10
Oren
20 oct 2025
·
Se alojó 3 noches
Great location, friendly staff, spacious rooms, very clean, nice roof deck
Great location, friendly staff, spacious rooms, very clean, nice roof deck
10
Asaph
22 oct 2025
·
Se alojó 3 noches
The property is really nice. The design of the room is one of the best I’ve had. The roof top is a great bonus. The water pressure in the shower should be improved . This is the only thing to be fixed.
The property is really nice. The design of the room is one of the best I’ve had. The roof top is a great bonus. The water pressure in the shower should be improved . This is the only thing to be fixed.
8
Marco Antonio
22 ago 2025
·
Se alojó 1 noche
El problema tiene que ver con el servicio de estacionamiento, la propiedad no cuenta como tal con él, aunque implementan servicio de valet pero en mi caso no fue satisfactorio ya que inicia dicho servicio a las 13:00 hrs. Antes de ese horario es problematico, especialmente cuando haces check out ya que lo debes realizar a mas tardar a las 11:00 hrs.
El problema tiene que ver con el servicio de estacionamiento, la propiedad no cuenta como tal con él, aunque implementan servicio de valet pero en mi caso no fue satisfactorio ya que inicia dicho servicio a las 13:00 hrs. Antes de ese horario es problematico, especialmente cuando haces check out ya que lo debes realizar a mas tardar a las 11:00 hrs.
10
Phillip
9 nov 2025
·
Se alojó 5 noches
We stayed on the ground floor at the back of the hotel, and it was perfect, quiet and comfortable with a private courtyard. The location is ideal, within walking distance to everything in Roma Norte and Condesa. The hotel also offers rooftop access with drinks, which is a great spot to unwind. The room was clean, and the staff were very attentive and helpful. I’d recommend avoiding the rooms located directly above or beneath the restaurant, as they can be a bit noisy at night. Overall, highly recommended
We stayed on the ground floor at the back of the hotel, and it was perfect, quiet and comfortable with a private courtyard. The location is ideal, within walking distance to everything in Roma Norte and Condesa. The hotel also offers rooftop access with drinks, which is a great spot to unwind. The room was clean, and the staff were very attentive and helpful. I’d recommend avoiding the rooms located directly above or beneath the restaurant, as they can be a bit noisy at night. Overall, highly recommended
10
jose
8 nov 2025
·
Se alojó 3 noches
This hotel was located perfectly in Roma Norte. Very walkable area with tons of options for food and exploring. We loved the hotel room we stayed in—super clean and modern. We almost forgot about the rooftop, but it was beautiful up there for an early morning breakfast with such pleasant service.
This hotel was located perfectly in Roma Norte. Very walkable area with tons of options for food and exploring. We loved the hotel room we stayed in—super clean and modern. We almost forgot about the rooftop, but it was beautiful up there for an early morning breakfast with such pleasant service.
8
Allyson
13 mar 2025
·
Se alojó 2 noches
Beautiful property but seems to be experiencing some teething issues. Our AC was leaking and it took 2 tries to fix. There was one night where there was a lot of noise from the pipes. We had the terrace apartment which looks like a private garden but we could not enjoy because of mosquitoes. Our room was below street level so you hear the city but it feels very private. I did not notice any noise at night. We seem to have been unlucky with the restaurant next to the lobby. I saw it open in the morning only. I was hoping for a hotel that would have a bar to grab a drink from after a day out or before dinner, which happened to be 5 pm for us. But the restaurant was no longer open and the roof bar service didn’t start till 6 pm. I think if I had been able to stock up our room with drinks and snacks I would have enjoyed the property more, but as it was, the options on hand were kind of limited. I would recommend the hotel to others but recommend buying some refreshments to enjoy the vibe of the beautifully decorated rooms. The location is also excellent.
Beautiful property but seems to be experiencing some teething issues. Our AC was leaking and it took 2 tries to fix. There was one night where there was a lot of noise from the pipes. We had the terrace apartment which looks like a private garden but we could not enjoy because of mosquitoes. Our room was below street level so you hear the city but it feels very private. I did not notice any noise at night. We seem to have been unlucky with the restaurant next to the lobby. I saw it open in the morning only. I was hoping for a hotel that would have a bar to grab a drink from after a day out or before dinner, which happened to be 5 pm for us. But the restaurant was no longer open and the roof bar service didn’t start till 6 pm. I think if I had been able to stock up our room with drinks and snacks I would have enjoyed the property more, but as it was, the options on hand were kind of limited. I would recommend the hotel to others but recommend buying some refreshments to enjoy the vibe of the beautifully decorated rooms. The location is also excellent.
10
Phillip
9 nov 2025
·
Se alojó 1 noche
We stayed on the ground floor at the back of the hotel, and it was perfect, quiet and comfortable with a private courtyard. The location is amazing, within walking distance to everything in Roma Norte and Condesa. The hotel also offers rooftop access with drinks, which is a great spot to unwind. The room was clean, and the staff were very attentive and helpful. I’d recommend avoiding the rooms located directly above or beneath the restaurant, as they can be a bit noisy at night. Overall, highly recommended
We stayed on the ground floor at the back of the hotel, and it was perfect, quiet and comfortable with a private courtyard. The location is amazing, within walking distance to everything in Roma Norte and Condesa. The hotel also offers rooftop access with drinks, which is a great spot to unwind. The room was clean, and the staff were very attentive and helpful. I’d recommend avoiding the rooms located directly above or beneath the restaurant, as they can be a bit noisy at night. Overall, highly recommended
10
Dina
14 mar 2025
·
Se alojó 3 noches
It was a pleasure staying at Onto. From being welcomed by the staff to being taken care of. The facility was very beautiful and aesthetically pleasing. The rooms were comfortable and clean, you can still smell the new scent. The rooftop was amazing. The area has so many options to eat, everything was walking distance. This place is totally recommended and will definitely come back for future trips to CDMX.
It was a pleasure staying at Onto. From being welcomed by the staff to being taken care of. The facility was very beautiful and aesthetically pleasing. The rooms were comfortable and clean, you can still smell the new scent. The rooftop was amazing. The area has so many options to eat, everything was walking distance. This place is totally recommended and will definitely come back for future trips to CDMX.
10
Hinnah
23 mar 2025
·
Se alojó 6 noches
Great place to stay! Very beautiful room and garden rooftop. There was an issue with water, but hotel was very accommodating and helpful.
Great place to stay! Very beautiful room and garden rooftop. There was an issue with water, but hotel was very accommodating and helpful.
10
Aphrodite
15 dic 2025
·
Se alojó 3 noches
Great boutique hotel with friendly staff beautifully appointed rooms with a fridge and microwave. Rooms are serviced each day and there’s a great rooftop bar.
Great boutique hotel with friendly staff beautifully appointed rooms with a fridge and microwave. Rooms are serviced each day and there’s a great rooftop bar.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Las habitaciones y las zonas comunes se describen constantemente como muy limpias, con un servicio de limpieza diario fiable y toallas frescas. Un par de reseñas mencionaron problemas menores de mantenimiento, como una fuga en el aire acondicionado o ruido en la fontanería.
Reseñas de huéspedes relacionadas
10
Abby
24 jun 2025
·
Se alojó 4 noches
Absolutely fantastic place to stay at. The front desk team was very helpful (Isaac and Pablo and the other front desk guy). They helped us with making reservations for experiences in the city and gave us good recommendations. The hotel was very clean, smelled great, is nicely designed and our room, which was on the bottom floor, had a nice big comfortable layout. It rained this whole past week so we didn't get to spend time in our patio but loved looking at it. The place was very peaceful. The location is great and we found it to be very safe and conveniently located. Highly recommend and would stay here again.
Absolutely fantastic place to stay at. The front desk team was very helpful (Isaac and Pablo and the other front desk guy). They helped us with making reservations for experiences in the city and gave us good recommendations. The hotel was very clean, smelled great, is nicely designed and our room, which was on the bottom floor, had a nice big comfortable layout. It rained this whole past week so we didn't get to spend time in our patio but loved looking at it. The place was very peaceful. The location is great and we found it to be very safe and conveniently located. Highly recommend and would stay here again.
10
Oren
20 oct 2025
·
Se alojó 3 noches
Great location, friendly staff, spacious rooms, very clean, nice roof deck
Great location, friendly staff, spacious rooms, very clean, nice roof deck
10
Veronica
16 jun 2025
·
Se alojó 1 noche
Muy bien la personal de recepción muy amables y el hotel muy bonito limpio muchos detalles huele rico muy recomendable
Muy bien la personal de recepción muy amables y el hotel muy bonito limpio muchos detalles huele rico muy recomendable
10
Phillip
9 nov 2025
·
Se alojó 5 noches
We stayed on the ground floor at the back of the hotel, and it was perfect, quiet and comfortable with a private courtyard. The location is ideal, within walking distance to everything in Roma Norte and Condesa. The hotel also offers rooftop access with drinks, which is a great spot to unwind. The room was clean, and the staff were very attentive and helpful. I’d recommend avoiding the rooms located directly above or beneath the restaurant, as they can be a bit noisy at night. Overall, highly recommended
We stayed on the ground floor at the back of the hotel, and it was perfect, quiet and comfortable with a private courtyard. The location is ideal, within walking distance to everything in Roma Norte and Condesa. The hotel also offers rooftop access with drinks, which is a great spot to unwind. The room was clean, and the staff were very attentive and helpful. I’d recommend avoiding the rooms located directly above or beneath the restaurant, as they can be a bit noisy at night. Overall, highly recommended
8
Allyson
13 mar 2025
·
Se alojó 2 noches
Beautiful property but seems to be experiencing some teething issues. Our AC was leaking and it took 2 tries to fix. There was one night where there was a lot of noise from the pipes. We had the terrace apartment which looks like a private garden but we could not enjoy because of mosquitoes. Our room was below street level so you hear the city but it feels very private. I did not notice any noise at night. We seem to have been unlucky with the restaurant next to the lobby. I saw it open in the morning only. I was hoping for a hotel that would have a bar to grab a drink from after a day out or before dinner, which happened to be 5 pm for us. But the restaurant was no longer open and the roof bar service didn’t start till 6 pm. I think if I had been able to stock up our room with drinks and snacks I would have enjoyed the property more, but as it was, the options on hand were kind of limited. I would recommend the hotel to others but recommend buying some refreshments to enjoy the vibe of the beautifully decorated rooms. The location is also excellent.
Beautiful property but seems to be experiencing some teething issues. Our AC was leaking and it took 2 tries to fix. There was one night where there was a lot of noise from the pipes. We had the terrace apartment which looks like a private garden but we could not enjoy because of mosquitoes. Our room was below street level so you hear the city but it feels very private. I did not notice any noise at night. We seem to have been unlucky with the restaurant next to the lobby. I saw it open in the morning only. I was hoping for a hotel that would have a bar to grab a drink from after a day out or before dinner, which happened to be 5 pm for us. But the restaurant was no longer open and the roof bar service didn’t start till 6 pm. I think if I had been able to stock up our room with drinks and snacks I would have enjoyed the property more, but as it was, the options on hand were kind of limited. I would recommend the hotel to others but recommend buying some refreshments to enjoy the vibe of the beautifully decorated rooms. The location is also excellent.
10
Leif
22 nov 2025
·
Se alojó 5 noches
Everything was perfect for our stay and we highly recommend the Onto Alvaro Obregón . Clean room, friendly staff and a well planned room.
Everything was perfect for our stay and we highly recommend the Onto Alvaro Obregón . Clean room, friendly staff and a well planned room.
8
Sherri
9 nov 2025
·
Se alojó 2 noches
The room was very clean and the staff were so kind and helpful! I had a very comfortable stay and would definitely recommend it to others. I’ll absolutely be staying here when I return. My only critique is the free continental breakfast. Only coffee/tea, a small pastry and oatmeal is included. There are other options available at a fee. I don’t eat oatmeal so I ordered a yogurt and granola bowl but with such minimal options the free continental breakfast feels misleading and a bit underwhelming. But there is so much incredible food around so that’s only a small flaw. You can’t beat the service!
The room was very clean and the staff were so kind and helpful! I had a very comfortable stay and would definitely recommend it to others. I’ll absolutely be staying here when I return. My only critique is the free continental breakfast. Only coffee/tea, a small pastry and oatmeal is included. There are other options available at a fee. I don’t eat oatmeal so I ordered a yogurt and granola bowl but with such minimal options the free continental breakfast feels misleading and a bit underwhelming. But there is so much incredible food around so that’s only a small flaw. You can’t beat the service!
10
Brooke
6 feb 2026
·
Se alojó 3 noches
Clean room, friendly staff
Clean room, friendly staff
10
Phillip
9 nov 2025
·
Se alojó 1 noche
We stayed on the ground floor at the back of the hotel, and it was perfect, quiet and comfortable with a private courtyard. The location is amazing, within walking distance to everything in Roma Norte and Condesa. The hotel also offers rooftop access with drinks, which is a great spot to unwind. The room was clean, and the staff were very attentive and helpful. I’d recommend avoiding the rooms located directly above or beneath the restaurant, as they can be a bit noisy at night. Overall, highly recommended
We stayed on the ground floor at the back of the hotel, and it was perfect, quiet and comfortable with a private courtyard. The location is amazing, within walking distance to everything in Roma Norte and Condesa. The hotel also offers rooftop access with drinks, which is a great spot to unwind. The room was clean, and the staff were very attentive and helpful. I’d recommend avoiding the rooms located directly above or beneath the restaurant, as they can be a bit noisy at night. Overall, highly recommended
10
Claudia
29 jul 2025
·
Se alojó 9 noches
Our room was beautiful and spacious and access to the room was quick and convenient. There was a small issue in the bathroom but it was fixed immediately. The room was serviced every day and we had clean white towels every time. We also received great suggestions for restaurants and tours. We actually booked one of the tours and it was great. The service at this hotel is exceptional. We would definitely stay here again.
Our room was beautiful and spacious and access to the room was quick and convenient. There was a small issue in the bathroom but it was fixed immediately. The room was serviced every day and we had clean white towels every time. We also received great suggestions for restaurants and tours. We actually booked one of the tours and it was great. The service at this hotel is exceptional. We would definitely stay here again.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las habitaciones son modernas, elegantes y a menudo muy espaciosas y cómodas, con algunas opciones tranquilas de patio o balcón. Sin embargo, los huéspedes informaron de niveles de ruido variables según la ubicación, ocasional poca presión en la ducha y la falta de calefacción en algunas habitaciones.
Reseñas de huéspedes relacionadas
10
Haruka
29 jul 2025
·
Se alojó 1 noche
とにかく部屋が広く且つおしゃれで快適だった。 ロケーションは夜にやや外が騒がしくなることがあり、そのせいかベッドサイドに耳栓が置かれていた。
とにかく部屋が広く且つおしゃれで快適だった。 ロケーションは夜にやや外が騒がしくなることがあり、そのせいかベッドサイドに耳栓が置かれていた。
8
Emily
26 may 2025
·
Se alojó 3 noches
Great location, and the staff was very quick to help with any questions we had about the area. The room was massive and chic. The water pressure in the shower could’ve been better but otherwise great accommodation
Great location, and the staff was very quick to help with any questions we had about the area. The room was massive and chic. The water pressure in the shower could’ve been better but otherwise great accommodation
10
Katherine
29 may 2025
·
Se alojó 3 noches
This brand new hotel is in the center of Roma Norte, easily walkable to popular cafes, restaurants and boutique shops. The hotel room itself is beautiful, the room is spacious with all kitchenware needed, the bed is super comfortable and AC works perfectly (most airbnbs have no AC). I would stay here again.
This brand new hotel is in the center of Roma Norte, easily walkable to popular cafes, restaurants and boutique shops. The hotel room itself is beautiful, the room is spacious with all kitchenware needed, the bed is super comfortable and AC works perfectly (most airbnbs have no AC). I would stay here again.
10
Desiree
4 ago 2025
·
Se alojó 1 noche
Mexico City is a busy place and the room we had was so quiet and peaceful with a beautiful patio surrounded by plants. We only stayed one night but I want to stay here every time we come back to the city. Perfect place, comfortable everything in the room, plenty of cool spots within walking distance. 10/10
Mexico City is a busy place and the room we had was so quiet and peaceful with a beautiful patio surrounded by plants. We only stayed one night but I want to stay here every time we come back to the city. Perfect place, comfortable everything in the room, plenty of cool spots within walking distance. 10/10
10
Rachel
25 dic 2025
·
Se alojó 2 noches
We had the most wonderful stay in Mexico City! Onto is a very luxurious place to enjoy. Walking distance from many Michelin star restaurants, lots of fun places to shop, and many cool cocktail bars. The room was very clean and comfortable for our stay. The shower products smelled divine. The hotel staff was so courteous and helpful - truly wonderful service! If you’re in Mexico City you should book your next stay here!
We had the most wonderful stay in Mexico City! Onto is a very luxurious place to enjoy. Walking distance from many Michelin star restaurants, lots of fun places to shop, and many cool cocktail bars. The room was very clean and comfortable for our stay. The shower products smelled divine. The hotel staff was so courteous and helpful - truly wonderful service! If you’re in Mexico City you should book your next stay here!
10
Damian
17 sept 2025
·
Se alojó 5 noches
Wonderfully spacious garden courtyard suite.
Wonderfully spacious garden courtyard suite.
10
Asaph
22 oct 2025
·
Se alojó 3 noches
The property is really nice. The design of the room is one of the best I’ve had. The roof top is a great bonus. The water pressure in the shower should be improved . This is the only thing to be fixed.
The property is really nice. The design of the room is one of the best I’ve had. The roof top is a great bonus. The water pressure in the shower should be improved . This is the only thing to be fixed.
8
Piyush
20 ene 2026
·
Se alojó 4 noches
Very nice staff. No heating. Noisy between floors. Great location.
Very nice staff. No heating. Noisy between floors. Great location.
10
Jennifer
11 ene 2026
·
Se alojó 6 noches
I loved everything about this hotel: the stunning room, the friendly, helpful staff, delicious breakfast and fabulous neighborhood. When I return to Mexico City, I will definitely stay here again. It was perfect!
I loved everything about this hotel: the stunning room, the friendly, helpful staff, delicious breakfast and fabulous neighborhood. When I return to Mexico City, I will definitely stay here again. It was perfect!
8
Alberto
9 feb 2026
·
Se alojó 3 noches
Nice hotel with some caveats. Room has a cold air unit, but will not heat - they say they can give you blankets and have some heaters (not enough for all rooms), which is unacceptable. They also don’t have
Nice hotel with some caveats. Room has a cold air unit, but will not heat - they say they can give you blankets and have some heaters (not enough for all rooms), which is unacceptable. They also don’t have
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es ampliamente elogiado por su amabilidad, profesionalidad y ayuda, ofreciendo una asistencia atenta y recomendaciones útiles. Algunos huéspedes experimentaron un servicio inconsistente o poco flexible.
Reseñas de huéspedes relacionadas
2
Daniel
30 may 2025
·
Se alojó 1 noche
Summary: the hotel is nice, but the service was terrible. Arrived and the bellman helped with luggage, that was a nice touch. At first everything seemed good but then one by one things got worse. I asked at the hotel restaurant for change for a 500 peso bill so I could tip the doorman for helping with the luggage. He was extremely rude and said NO. Not even in a polite way, just a rude. I believe it was the manager. Then at check in the staff was nice but one policy you should know is that check in is at FOUR 4pm!! and check out is at 11am! VERY inconvenient when you are transferring from another hotel. Now it got bad. We checked in and left for a bit. When we came back we noticed the window shades were closed and it was dark in the room. We left them open. We asked the front desk and they paused then said "Oh, we provide courtesies like this to our guests." but it was like he invented that on the spot. We did NOT give any authorization to enter our room without notice. We were not told about "courtesies" like this during check-in.It was very suspicious that someone went into our room without asking us after we already unpacked. The pillows are unusable. They are so big that we could not lay our heads on them comfortably.When I asked for others, they had none. lastly I left my electronic toothbrush in the bathroom after check out. When I called to ask for them to hold it for me , they said they didnt have it. I know i left it. It just dissapeared.. do not trust Onto.
Summary: the hotel is nice, but the service was terrible. Arrived and the bellman helped with luggage, that was a nice touch. At first everything seemed good but then one by one things got worse. I asked at the hotel restaurant for change for a 500 peso bill so I could tip the doorman for helping with the luggage. He was extremely rude and said NO. Not even in a polite way, just a rude. I believe it was the manager. Then at check in the staff was nice but one policy you should know is that check in is at FOUR 4pm!! and check out is at 11am! VERY inconvenient when you are transferring from another hotel. Now it got bad. We checked in and left for a bit. When we came back we noticed the window shades were closed and it was dark in the room. We left them open. We asked the front desk and they paused then said "Oh, we provide courtesies like this to our guests." but it was like he invented that on the spot. We did NOT give any authorization to enter our room without notice. We were not told about "courtesies" like this during check-in.It was very suspicious that someone went into our room without asking us after we already unpacked. The pillows are unusable. They are so big that we could not lay our heads on them comfortably.When I asked for others, they had none. lastly I left my electronic toothbrush in the bathroom after check out. When I called to ask for them to hold it for me , they said they didnt have it. I know i left it. It just dissapeared.. do not trust Onto.
10
Abby
24 jun 2025
·
Se alojó 4 noches
Absolutely fantastic place to stay at. The front desk team was very helpful (Isaac and Pablo and the other front desk guy). They helped us with making reservations for experiences in the city and gave us good recommendations. The hotel was very clean, smelled great, is nicely designed and our room, which was on the bottom floor, had a nice big comfortable layout. It rained this whole past week so we didn't get to spend time in our patio but loved looking at it. The place was very peaceful. The location is great and we found it to be very safe and conveniently located. Highly recommend and would stay here again.
Absolutely fantastic place to stay at. The front desk team was very helpful (Isaac and Pablo and the other front desk guy). They helped us with making reservations for experiences in the city and gave us good recommendations. The hotel was very clean, smelled great, is nicely designed and our room, which was on the bottom floor, had a nice big comfortable layout. It rained this whole past week so we didn't get to spend time in our patio but loved looking at it. The place was very peaceful. The location is great and we found it to be very safe and conveniently located. Highly recommend and would stay here again.
10
Tsuen
2 nov 2025
·
Se alojó 5 noches
⭐️⭐️⭐️⭐️⭐️ Amazing Stay at Onto! We absolutely loved our stay at Onto! From start to finish, the experience was wonderful. A special shoutout to Louis, who truly made our stay exceptional. He gave us fantastic recommendations - example to our favorite taqueria which wasn't even on our list to visit! Louis was so patient even when I asked the same questions a few times, and provided excellent service throughout. We were mostly in touch with him during his shift, and he went above and beyond to make sure we had everything we needed. The rest of the staff were also warm, welcoming, and attentive — you can really tell customer care is a priority here. Our room was one of the best I’ve stayed in: beautifully clean, modern, with so much storage and counter space — something I’ve never had enough of in other hotels! Everything felt thoughtfully designed for comfort and convenience. We loved every minute of our stay and can’t wait to come back!
⭐️⭐️⭐️⭐️⭐️ Amazing Stay at Onto! We absolutely loved our stay at Onto! From start to finish, the experience was wonderful. A special shoutout to Louis, who truly made our stay exceptional. He gave us fantastic recommendations - example to our favorite taqueria which wasn't even on our list to visit! Louis was so patient even when I asked the same questions a few times, and provided excellent service throughout. We were mostly in touch with him during his shift, and he went above and beyond to make sure we had everything we needed. The rest of the staff were also warm, welcoming, and attentive — you can really tell customer care is a priority here. Our room was one of the best I’ve stayed in: beautifully clean, modern, with so much storage and counter space — something I’ve never had enough of in other hotels! Everything felt thoughtfully designed for comfort and convenience. We loved every minute of our stay and can’t wait to come back!
10
Rachel
25 dic 2025
·
Se alojó 2 noches
We had the most wonderful stay in Mexico City! Onto is a very luxurious place to enjoy. Walking distance from many Michelin star restaurants, lots of fun places to shop, and many cool cocktail bars. The room was very clean and comfortable for our stay. The shower products smelled divine. The hotel staff was so courteous and helpful - truly wonderful service! If you’re in Mexico City you should book your next stay here!
We had the most wonderful stay in Mexico City! Onto is a very luxurious place to enjoy. Walking distance from many Michelin star restaurants, lots of fun places to shop, and many cool cocktail bars. The room was very clean and comfortable for our stay. The shower products smelled divine. The hotel staff was so courteous and helpful - truly wonderful service! If you’re in Mexico City you should book your next stay here!
10
Phillip
9 nov 2025
·
Se alojó 5 noches
We stayed on the ground floor at the back of the hotel, and it was perfect, quiet and comfortable with a private courtyard. The location is ideal, within walking distance to everything in Roma Norte and Condesa. The hotel also offers rooftop access with drinks, which is a great spot to unwind. The room was clean, and the staff were very attentive and helpful. I’d recommend avoiding the rooms located directly above or beneath the restaurant, as they can be a bit noisy at night. Overall, highly recommended
We stayed on the ground floor at the back of the hotel, and it was perfect, quiet and comfortable with a private courtyard. The location is ideal, within walking distance to everything in Roma Norte and Condesa. The hotel also offers rooftop access with drinks, which is a great spot to unwind. The room was clean, and the staff were very attentive and helpful. I’d recommend avoiding the rooms located directly above or beneath the restaurant, as they can be a bit noisy at night. Overall, highly recommended
4
Mariana
17 mar 2025
·
Se alojó 2 noches
El hotel muy bonito y gran diseño, desafortunadamente una experiencia de servicio muy desagradable.
El hotel muy bonito y gran diseño, desafortunadamente una experiencia de servicio muy desagradable.
10
Brooke
6 feb 2026
·
Se alojó 3 noches
Clean room, friendly staff
Clean room, friendly staff
10
Claudia
29 jul 2025
·
Se alojó 9 noches
Our room was beautiful and spacious and access to the room was quick and convenient. There was a small issue in the bathroom but it was fixed immediately. The room was serviced every day and we had clean white towels every time. We also received great suggestions for restaurants and tours. We actually booked one of the tours and it was great. The service at this hotel is exceptional. We would definitely stay here again.
Our room was beautiful and spacious and access to the room was quick and convenient. There was a small issue in the bathroom but it was fixed immediately. The room was serviced every day and we had clean white towels every time. We also received great suggestions for restaurants and tours. We actually booked one of the tours and it was great. The service at this hotel is exceptional. We would definitely stay here again.
10
Vicky
15 feb 2025
·
Se alojó 4 noches
Alexa Experience Manager was the best !!!! 5 ⭐️ And Lorenzo at Front desk awesome
Alexa Experience Manager was the best !!!! 5 ⭐️ And Lorenzo at Front desk awesome
4
miles
6 may 2025
·
Se alojó 4 noches
A great location and new furnishings are about the only positives. Terrible customer service, all done via what's App, and just not very helpful. Other than the lovely lady serving on the roof bar everyone else made you feel like you were in the way, not a single smile. I could list 20+ problems with this place. For example, " please can I have some ice, no sorry you'll have to come down to the restaurant and ask them". Went down, and then told I'd have to bring a glass from my room if I wanted some as they were a different company. No milk in room, "please could I have some". No sorry we don't provide that" Both v minor but just examples of no customer service. "Please could I get a late check out, happy to pay ?" "No sorry, we're completely full". Checked on line and there were lot's of rooms available" Please note the restaurant as previously mentioned while apparently part of the hotel, is not. If you eat there you can't put this on your hotel bill, you have to pay there and then. Just not a good experience, there are a lot of hotels in Mexico City, far cheaper and offering better service.
A great location and new furnishings are about the only positives. Terrible customer service, all done via what's App, and just not very helpful. Other than the lovely lady serving on the roof bar everyone else made you feel like you were in the way, not a single smile. I could list 20+ problems with this place. For example, " please can I have some ice, no sorry you'll have to come down to the restaurant and ask them". Went down, and then told I'd have to bring a glass from my room if I wanted some as they were a different company. No milk in room, "please could I have some". No sorry we don't provide that" Both v minor but just examples of no customer service. "Please could I get a late check out, happy to pay ?" "No sorry, we're completely full". Checked on line and there were lot's of rooms available" Please note the restaurant as previously mentioned while apparently part of the hotel, is not. If you eat there you can't put this on your hotel bill, you have to pay there and then. Just not a good experience, there are a lot of hotels in Mexico City, far cheaper and offering better service.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Situado en Roma Norte, el hotel es muy accesible a pie a restaurantes, bares, tiendas e incluso a Condesa. Algunos huéspedes notaron ruido de la calle por la noche, dependiendo de la ubicación de la habitación.
Reseñas de huéspedes relacionadas
10
Dianne
3 nov 2025
·
Se alojó 4 noches
Beautiful hotel room, friendly staff! Perfect location in Roma Norte!
Beautiful hotel room, friendly staff! Perfect location in Roma Norte!
10
Alvan
20 oct 2025
·
Se alojó 3 noches
This is a new and lovely hotel. The staff was very professional and kind. This area of Roma Norte is filled with shops and dining. The only thing to note is that this is an open air style hotel and the street noise can come through. We carry a noise maker for sleep and had no issues.
This is a new and lovely hotel. The staff was very professional and kind. This area of Roma Norte is filled with shops and dining. The only thing to note is that this is an open air style hotel and the street noise can come through. We carry a noise maker for sleep and had no issues.
10
Allison
10 feb 2026
·
Se alojó 6 noches
Amazing location.
Amazing location.
10
Phillip
9 nov 2025
·
Se alojó 5 noches
We stayed on the ground floor at the back of the hotel, and it was perfect, quiet and comfortable with a private courtyard. The location is ideal, within walking distance to everything in Roma Norte and Condesa. The hotel also offers rooftop access with drinks, which is a great spot to unwind. The room was clean, and the staff were very attentive and helpful. I’d recommend avoiding the rooms located directly above or beneath the restaurant, as they can be a bit noisy at night. Overall, highly recommended
We stayed on the ground floor at the back of the hotel, and it was perfect, quiet and comfortable with a private courtyard. The location is ideal, within walking distance to everything in Roma Norte and Condesa. The hotel also offers rooftop access with drinks, which is a great spot to unwind. The room was clean, and the staff were very attentive and helpful. I’d recommend avoiding the rooms located directly above or beneath the restaurant, as they can be a bit noisy at night. Overall, highly recommended
10
jose
8 nov 2025
·
Se alojó 3 noches
This hotel was located perfectly in Roma Norte. Very walkable area with tons of options for food and exploring. We loved the hotel room we stayed in—super clean and modern. We almost forgot about the rooftop, but it was beautiful up there for an early morning breakfast with such pleasant service.
This hotel was located perfectly in Roma Norte. Very walkable area with tons of options for food and exploring. We loved the hotel room we stayed in—super clean and modern. We almost forgot about the rooftop, but it was beautiful up there for an early morning breakfast with such pleasant service.
10
Alnardo
7 may 2025
·
Se alojó 6 noches
Incredible area near so many dining options and walkable distance to all of the prime locations
Incredible area near so many dining options and walkable distance to all of the prime locations
10
Aileen
12 may 2025
·
Se alojó 7 noches
The hotel felt new and the pictures are as listed on the site! The staff was super nice and the hotel felt extremely well located. Tons of restaurants, bars, and shopping within walking distance Would recommend to a friend!
The hotel felt new and the pictures are as listed on the site! The staff was super nice and the hotel felt extremely well located. Tons of restaurants, bars, and shopping within walking distance Would recommend to a friend!
10
Hugo Manuel
30 abr 2025
·
Se alojó 1 noche
Gran lugar en una excelente ubicación!
Gran lugar en una excelente ubicación!
10
Phillip
9 nov 2025
·
Se alojó 1 noche
We stayed on the ground floor at the back of the hotel, and it was perfect, quiet and comfortable with a private courtyard. The location is amazing, within walking distance to everything in Roma Norte and Condesa. The hotel also offers rooftop access with drinks, which is a great spot to unwind. The room was clean, and the staff were very attentive and helpful. I’d recommend avoiding the rooms located directly above or beneath the restaurant, as they can be a bit noisy at night. Overall, highly recommended
We stayed on the ground floor at the back of the hotel, and it was perfect, quiet and comfortable with a private courtyard. The location is amazing, within walking distance to everything in Roma Norte and Condesa. The hotel also offers rooftop access with drinks, which is a great spot to unwind. The room was clean, and the staff were very attentive and helpful. I’d recommend avoiding the rooms located directly above or beneath the restaurant, as they can be a bit noisy at night. Overall, highly recommended
10
Xavier
20 feb 2026
·
Se alojó 2 noches
Fantastic place and great location
Fantastic place and great location
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Muchos disfrutaron de un desayuno sencillo en la terraza de café y bollería o de bebidas con vistas. Las opiniones sobre el restaurante y el bar del hotel son variadas, con operaciones limitadas o separadas observadas por algunos y una comida deliciosa mencionada por otros.
Reseñas de huéspedes relacionadas
10
Jose maria
19 oct 2025
·
Se alojó 2 noches
Una joya en Álvaro Obregón, Onto es el deber ser de la hospitalidad, desde la recepción con Pablo hasta el servicio de concierge que nos resolvieron todas nuestras dudas y cuestiones. El concepto de onto se vive desde que pisas la banqueta, la habitación súper cómoda y agradable, con un toque de privacidad e intimidad, una de las camas más cómodas en las que he dormido y Rufus (restaurante) buenísimo. Mi único feedback sería ver una manera de hacer el mármol de la regadera con mas tracción, se pone muy resbaloso cuando se moja. Fuera de esto 100% recomendable me quedo aquí siempre que Vega a CDMX
Una joya en Álvaro Obregón, Onto es el deber ser de la hospitalidad, desde la recepción con Pablo hasta el servicio de concierge que nos resolvieron todas nuestras dudas y cuestiones. El concepto de onto se vive desde que pisas la banqueta, la habitación súper cómoda y agradable, con un toque de privacidad e intimidad, una de las camas más cómodas en las que he dormido y Rufus (restaurante) buenísimo. Mi único feedback sería ver una manera de hacer el mármol de la regadera con mas tracción, se pone muy resbaloso cuando se moja. Fuera de esto 100% recomendable me quedo aquí siempre que Vega a CDMX
10
Phillip
9 nov 2025
·
Se alojó 5 noches
We stayed on the ground floor at the back of the hotel, and it was perfect, quiet and comfortable with a private courtyard. The location is ideal, within walking distance to everything in Roma Norte and Condesa. The hotel also offers rooftop access with drinks, which is a great spot to unwind. The room was clean, and the staff were very attentive and helpful. I’d recommend avoiding the rooms located directly above or beneath the restaurant, as they can be a bit noisy at night. Overall, highly recommended
We stayed on the ground floor at the back of the hotel, and it was perfect, quiet and comfortable with a private courtyard. The location is ideal, within walking distance to everything in Roma Norte and Condesa. The hotel also offers rooftop access with drinks, which is a great spot to unwind. The room was clean, and the staff were very attentive and helpful. I’d recommend avoiding the rooms located directly above or beneath the restaurant, as they can be a bit noisy at night. Overall, highly recommended
10
jose
8 nov 2025
·
Se alojó 3 noches
This hotel was located perfectly in Roma Norte. Very walkable area with tons of options for food and exploring. We loved the hotel room we stayed in—super clean and modern. We almost forgot about the rooftop, but it was beautiful up there for an early morning breakfast with such pleasant service.
This hotel was located perfectly in Roma Norte. Very walkable area with tons of options for food and exploring. We loved the hotel room we stayed in—super clean and modern. We almost forgot about the rooftop, but it was beautiful up there for an early morning breakfast with such pleasant service.
8
Allyson
13 mar 2025
·
Se alojó 2 noches
Beautiful property but seems to be experiencing some teething issues. Our AC was leaking and it took 2 tries to fix. There was one night where there was a lot of noise from the pipes. We had the terrace apartment which looks like a private garden but we could not enjoy because of mosquitoes. Our room was below street level so you hear the city but it feels very private. I did not notice any noise at night. We seem to have been unlucky with the restaurant next to the lobby. I saw it open in the morning only. I was hoping for a hotel that would have a bar to grab a drink from after a day out or before dinner, which happened to be 5 pm for us. But the restaurant was no longer open and the roof bar service didn’t start till 6 pm. I think if I had been able to stock up our room with drinks and snacks I would have enjoyed the property more, but as it was, the options on hand were kind of limited. I would recommend the hotel to others but recommend buying some refreshments to enjoy the vibe of the beautifully decorated rooms. The location is also excellent.
Beautiful property but seems to be experiencing some teething issues. Our AC was leaking and it took 2 tries to fix. There was one night where there was a lot of noise from the pipes. We had the terrace apartment which looks like a private garden but we could not enjoy because of mosquitoes. Our room was below street level so you hear the city but it feels very private. I did not notice any noise at night. We seem to have been unlucky with the restaurant next to the lobby. I saw it open in the morning only. I was hoping for a hotel that would have a bar to grab a drink from after a day out or before dinner, which happened to be 5 pm for us. But the restaurant was no longer open and the roof bar service didn’t start till 6 pm. I think if I had been able to stock up our room with drinks and snacks I would have enjoyed the property more, but as it was, the options on hand were kind of limited. I would recommend the hotel to others but recommend buying some refreshments to enjoy the vibe of the beautifully decorated rooms. The location is also excellent.
8
Sherri
9 nov 2025
·
Se alojó 2 noches
The room was very clean and the staff were so kind and helpful! I had a very comfortable stay and would definitely recommend it to others. I’ll absolutely be staying here when I return. My only critique is the free continental breakfast. Only coffee/tea, a small pastry and oatmeal is included. There are other options available at a fee. I don’t eat oatmeal so I ordered a yogurt and granola bowl but with such minimal options the free continental breakfast feels misleading and a bit underwhelming. But there is so much incredible food around so that’s only a small flaw. You can’t beat the service!
The room was very clean and the staff were so kind and helpful! I had a very comfortable stay and would definitely recommend it to others. I’ll absolutely be staying here when I return. My only critique is the free continental breakfast. Only coffee/tea, a small pastry and oatmeal is included. There are other options available at a fee. I don’t eat oatmeal so I ordered a yogurt and granola bowl but with such minimal options the free continental breakfast feels misleading and a bit underwhelming. But there is so much incredible food around so that’s only a small flaw. You can’t beat the service!
10
JUAN
1 nov 2025
·
Se alojó 5 noches
Wonderful hotel. Wonderful location. Wonderful staff. Wonderful restaurant. We’ll be back
Wonderful hotel. Wonderful location. Wonderful staff. Wonderful restaurant. We’ll be back
10
Jennifer
11 ene 2026
·
Se alojó 6 noches
I loved everything about this hotel: the stunning room, the friendly, helpful staff, delicious breakfast and fabulous neighborhood. When I return to Mexico City, I will definitely stay here again. It was perfect!
I loved everything about this hotel: the stunning room, the friendly, helpful staff, delicious breakfast and fabulous neighborhood. When I return to Mexico City, I will definitely stay here again. It was perfect!
10
Vikram
13 abr 2025
·
Se alojó 3 noches
Amazing experience at this hotel and would definitely stay again. The room was beautiful, spacious and comfortable and had a very generous amount of storage. We also really looked forward to the fresh pastries and coffee each morning on the rooftop.
Amazing experience at this hotel and would definitely stay again. The room was beautiful, spacious and comfortable and had a very generous amount of storage. We also really looked forward to the fresh pastries and coffee each morning on the rooftop.
10
Aphrodite
15 dic 2025
·
Se alojó 3 noches
Great boutique hotel with friendly staff beautifully appointed rooms with a fridge and microwave. Rooms are serviced each day and there’s a great rooftop bar.
Great boutique hotel with friendly staff beautifully appointed rooms with a fridge and microwave. Rooms are serviced each day and there’s a great rooftop bar.
4
miles
6 may 2025
·
Se alojó 4 noches
A great location and new furnishings are about the only positives. Terrible customer service, all done via what's App, and just not very helpful. Other than the lovely lady serving on the roof bar everyone else made you feel like you were in the way, not a single smile. I could list 20+ problems with this place. For example, " please can I have some ice, no sorry you'll have to come down to the restaurant and ask them". Went down, and then told I'd have to bring a glass from my room if I wanted some as they were a different company. No milk in room, "please could I have some". No sorry we don't provide that" Both v minor but just examples of no customer service. "Please could I get a late check out, happy to pay ?" "No sorry, we're completely full". Checked on line and there were lot's of rooms available" Please note the restaurant as previously mentioned while apparently part of the hotel, is not. If you eat there you can't put this on your hotel bill, you have to pay there and then. Just not a good experience, there are a lot of hotels in Mexico City, far cheaper and offering better service.
A great location and new furnishings are about the only positives. Terrible customer service, all done via what's App, and just not very helpful. Other than the lovely lady serving on the roof bar everyone else made you feel like you were in the way, not a single smile. I could list 20+ problems with this place. For example, " please can I have some ice, no sorry you'll have to come down to the restaurant and ask them". Went down, and then told I'd have to bring a glass from my room if I wanted some as they were a different company. No milk in room, "please could I have some". No sorry we don't provide that" Both v minor but just examples of no customer service. "Please could I get a late check out, happy to pay ?" "No sorry, we're completely full". Checked on line and there were lot's of rooms available" Please note the restaurant as previously mentioned while apparently part of the hotel, is not. If you eat there you can't put this on your hotel bill, you have to pay there and then. Just not a good experience, there are a lot of hotels in Mexico City, far cheaper and offering better service.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
Mayela Jacqueline
20 oct 2025
·
Se alojó 1 noche
Todo muy bien solo el personal poco flexible
Todo muy bien solo el personal poco flexible
10
Jose maria
19 oct 2025
·
Se alojó 2 noches
Una joya en Álvaro Obregón, Onto es el deber ser de la hospitalidad, desde la recepción con Pablo hasta el servicio de concierge que nos resolvieron todas nuestras dudas y cuestiones. El concepto de onto se vive desde que pisas la banqueta, la habitación súper cómoda y agradable, con un toque de privacidad e intimidad, una de las camas más cómodas en las que he dormido y Rufus (restaurante) buenísimo. Mi único feedback sería ver una manera de hacer el mármol de la regadera con mas tracción, se pone muy resbaloso cuando se moja. Fuera de esto 100% recomendable me quedo aquí siempre que Vega a CDMX
Una joya en Álvaro Obregón, Onto es el deber ser de la hospitalidad, desde la recepción con Pablo hasta el servicio de concierge que nos resolvieron todas nuestras dudas y cuestiones. El concepto de onto se vive desde que pisas la banqueta, la habitación súper cómoda y agradable, con un toque de privacidad e intimidad, una de las camas más cómodas en las que he dormido y Rufus (restaurante) buenísimo. Mi único feedback sería ver una manera de hacer el mármol de la regadera con mas tracción, se pone muy resbaloso cuando se moja. Fuera de esto 100% recomendable me quedo aquí siempre que Vega a CDMX
10
Juan D
15 sept 2025
·
Se alojó 2 noches
¡Espectacular!
¡Espectacular!
10
Mauricio
8 sept 2025
·
Se alojó 1 noche
Hotel de diseño y con mobiliario de calidad.
Hotel de diseño y con mobiliario de calidad.
8
Marco Antonio
22 ago 2025
·
Se alojó 1 noche
El problema tiene que ver con el servicio de estacionamiento, la propiedad no cuenta como tal con él, aunque implementan servicio de valet pero en mi caso no fue satisfactorio ya que inicia dicho servicio a las 13:00 hrs. Antes de ese horario es problematico, especialmente cuando haces check out ya que lo debes realizar a mas tardar a las 11:00 hrs.
El problema tiene que ver con el servicio de estacionamiento, la propiedad no cuenta como tal con él, aunque implementan servicio de valet pero en mi caso no fue satisfactorio ya que inicia dicho servicio a las 13:00 hrs. Antes de ese horario es problematico, especialmente cuando haces check out ya que lo debes realizar a mas tardar a las 11:00 hrs.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Entrada
Salida
Entrada a partir de la(s) 15:00
Antes de la(s) 12:00
Depósito de seguridad
MXN 4000 per accommodation on arrival.
Interesante
Políticas e información adicionales sobre esta propiedad.
Extras opcionales
Servicios adicionales de pago que puedes solicitar.
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-20: 173.7593045262146USD
- 2026-10-21: 248.69879796432497USD
- 2026-10-22: 321.6119714450073USD
- 2026-10-23: 308.346138956604USD
- 2026-10-24: 304.36777328735354USD
- 2026-10-25: 200.73928720504762USD
- 2026-10-26: 273.6586616259766USD
- 2026-10-27: 231.35406577819828USD
- 2026-10-28: 282.50253853179936USD
- 2026-10-29: 747.5624708898927USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 718.8980935803223USD
- 2026-11-02: 718.8980935803223USD
- 2026-11-03: 312.24492018280034USD
- 2026-11-04: 310.2033719494629USD
- 2026-11-05: 312.49552724304203USD
- 2026-11-06: 395.31826573883063USD
- 2026-11-07: 390.1835446212769USD
- 2026-11-08: 312.24492018280034USD
- 2026-11-09: 303.6884791259766USD
- 2026-11-10: 311.2441706494141USD
- 2026-11-11: 312.7152666394043USD
- 2026-11-12: 312.24492018280034USD
- 2026-11-13: 394.8470627987671USD
- 2026-11-14: 344.0188120809937USD
- 2026-11-15: 312.24492018280034USD
- 2026-11-16: 312.24492018280034USD
- 2026-11-17: 287.1360283992005USD
- 2026-11-18: 312.7152666394043USD
- 2026-11-19: 302.7089703823853USD
- 2026-11-20: 323.93852311431885USD
- 2026-11-21: 395.31826573883063USD
- 2026-11-22: 312.49552724304203USD
- 2026-11-23: 319.6788197583008USD
- 2026-11-24: 299.94307695770266USD
- 2026-11-25: 311.9991779486084USD
- 2026-11-26: 301.29604674896245USD
- 2026-11-27: 323.2327807437134USD
- 2026-11-28: 342.70798127593997USD
- 2026-11-29: 333.35521615783694USD
- 2026-11-30: 320.86141785980226USD
- 2026-12-01: 297.8258155865479USD
- 2026-12-02: 303.70351897552496USD
- 2026-12-03: 319.8206191598511USD
- 2026-12-04: 335.27151225006105USD
- 2026-12-05: 333.1061850271607USD
- 2026-12-06: 299.94307695770266USD
- 2026-12-07: 278.3613210975647USD
- 2026-12-08: 304.7886492593384USD
- 2026-12-09: 312.49552724304203USD
- 2026-12-10: 312.49552724304203USD
- 2026-12-11: 344.2289931219483USD
- 2026-12-12: 344.21898939514165USD
- 2026-12-13: 319.8206191598511USD
- 2026-12-14: 285.7333996969605USD
- 2026-12-15: 312.8453836065674USD
- 2026-12-16: 312.8453836065674USD
- 2026-12-17: 312.90540596740726USD
- 2026-12-18: 349.37286148284915USD
- 2026-12-19: 352.2139198959351USD
- 2026-12-20: 355.3901031570435USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 18 años.
Se te pedirá que pagues el siguiente depósito totalmente reembolsable.
A damage deposit of MXN 4000 will be collected before check-in.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Para reservar cunas o camas infantiles, ponte en contacto con el alojamiento con antelación.
- Este alojamiento acepta tarjetas de crédito y tarjetas de débito. No se aceptan pagos en efectivo.
- El alojamiento cuenta con detector de humo.
- Desayuno completo: 450 MXN por adulto y 450 MXN por menor (precio aproximado)
- Aparcamiento en las inmediaciones: 280 MXN por día (ubicado a 500 m)
- Mascotas: 500 MXN por alojamiento, por noche
- No se cobran tasas por los animales de servicio
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Traslados al aeropuerto
Restaurante
Habitaciones para no fumadores
Servicio de habitaciones
Mostrador turístico
Servicio de limpieza
Servicios
Mostrador turístico
Servicio de limpieza
Caja fuerte
Consigna de equipajes
Autoservicio de lavandería
24-Hour Front Desk
Concierge Services
Internet
WiFi gratuito
General
Servicio de habitaciones
Restaurante
Habitaciones para no fumadores
Snack Bar/Deli
Actividades
Muebles de exterior
Terraza
Aparcamiento
Traslados al aeropuerto