Hyatt House Mississauga / Airport Corp Center

Accommodations were great, staff were helpful and professional. Lots of free parking for a large vehicle.

Bar is good

Great property. Clean rooms. Our kids had a blast. The pool was cold.

Newer feeling hotel, but one of the elevators didn’t work. Very quiet area.

We had a great time. Room is clean , friendly staff. I just did not enjoy the pool, too cold for me , wish there is a jacuzzi

Friendly front desk. Good breakfast. About 10-15 ride to airport. Shuttle on the hour

Beautiful, very clean and well-equipped room. Easy check in. Laundry facilities were a big bonus.

Staff was friendly, nice gym, free breakfast, spacious pool

Liked the rooms and facilities. Not all the elevators were working and this caused line ups during busy times like breakfast. Recommended for families visiting Toronto.

Pedimos o quarto com cozinha e um Sofá cama, ou seja para dois adultos e duas crianças passarem 6 dias. O quarto era minúsculo para 4 pessoas. Impossível ficar lá não tinha espaço para as malas ou pra gente. Mas solicitei a troca para o quarto acessível e era enorme! Maravilhoso! Porém, tinha uma frigideira que na funcionava no fogão de indução, dos seis dias limparam o quarto ao duas vezes e uma delas pq liguei 3 vezes pedindo e um dos dias ainda teve um alarme de incêndio q despertou as 5 da manhã e quando descemos com as crianças e bebe no colo eles disseram q na era nada… Além disso escolhemos o hotel Pela piscina mas descobrimos que não eh aquecida. Decepcionada com a qualidade do serviço prestado por um hotel hyatt

Rude staff, they don’t communicate with each other and then speak to customers rudely when they’re confused. Bathroom was not cleaned, hair in the shower.. spoke to the manager but never got to follow up and have a conversation

Deberían de contratar más personal para limpieza, al llegar nos dieron una habitación la cual entramos y nos dimos cuenta que había pelos de perro por toda la habitación, desde la cama, el sofá, las alfombras, las mesitas de noche y por todo el piso, inclusive hasta comida de perro había en el suelo que tuve que quitársela a mi niño de dos años que por poco se la hecha en la boca. Al quejarme de la situación querían mandar a alguien a limpiarme la habitación cuando lo que yo deseaba era salir de esa habitación, era desagradable. Al rato logramos que nos cambiaran de habitación, con esa todo bien pero no tenía papel de baño & nunca pasaron por la habitación a limpiarla ni recogerla ni cambiarle sábanas ni las toallas, no tuvimos la atención que siempre se espera de un hotel y más de uno de esta clase. Deberían de tener habitaciones especificas que sean petfriendly y tengan mayor énfasis en limpieza. Al contrario el desayuno estaba esquisimo todo muy bien y el área de desayuno muy bonita y organizada y el desayuno muy variado.

Spotless room.

Bathroom was dirty!! Hair in the bathroom, how disgusting, goes to show they aren’t thoroughly cleaning these places they’re charging 300$ a night for

Clean room

Beautiful, very clean and well-equipped room. Easy check in. Laundry facilities were a big bonus.

Checked into first room and found food on the floor. It took two phone calls to get someone up to hoover the floor. We were trying to relax then suddenly loads of noise from outside our room doors slamming, shouting, people going in and out of each others rooms. We politely ask them to keep noise down but it all started up again. We spoke to a manger who moved us to a different room, the manager was nice. The rooms unfortunately aren’t that clean. When I asked a cleaner to clean our room she was almost shocked we had asked. I spoke to reception they explained oh no we don’t clean rooms every day usually when you check out your room is cleaned. The next day when I went to breakfast I asked reception if I could get a tray, when I walked into the breakfast room I was suddenly jumped on by some staff questioning me and asking if I had taken the tray and they treated me as if I had stolen a tray and I had to explain someone on front desk had given it to me. We found some staff friendly but some rude. When we checked out the receptionist didn’t even ask if we had a good stay, just simply said you’re done.

Room was very clean and well laid out. Front desk staff very very helpful and kind. I will recommend this place to everyone

Spotless room, breakfast was amazing too

Ich war schockiert über den Zustand des Zimmers beim Betreten. Abgesehen davon, dass das Bett gemacht war, schien keine Reinigung stattgefunden zu haben. Auf dem Boden lagen viele Essensreste, auf dem Tisch, am Herd und auf der Fernbedienung befanden sich zahlreiche Fettflecken. In der Toilette war Papier, das nicht gespült wurde, und auf dem Boden lagen Verpackungsreste von Toilettenpapier verstreut. Der Nachttisch stand nicht an seinem Platz, sondern schief an der Seite. Ich bat um einen Zimmerwechsel, aber mir wurde mitgeteilt, dass keine freien Zimmer verfügbar seien. Daher musste ich im Zimmer warten, während die Hausdame über 40 Minuten lang sauber machte.

The AC in the room is very loud and noisy and needs upgrades. The controller is outdated and cannot precisely control the fan speed and temperature.

Hotel was good, couldn't connect to unsecured wifi, staff tried to help, loud fan in room all night, couldn't switch it off. Floor of kitchenette hadn't been washed after previous occupant, wake up call didn't happen receptionist was very apologetic. Wonderful breakfast, all good really, thank you Hyatt.

The room was not soundproof. You can very well hear conversations in the neighboring rooms and in the hallway. I was woken up by the crying of children in the neighboring room. I am not a light sleeper; you would have thought he was in our room. We heard the parents preparing the bottles and heating them in the microwave. Breakfast area too small, wait 5 min in line to have access. Bed and wifi is good. Big parking.

It is. New hotel. Everything is beautiful. The room we had, had a sitting room and a kitchen. The bathroom was large. Ac was lovely and cold. Bar and restaurant in lobby was great too. Very close to airport.

The AC in the room wasn’t working well, so it didn’t go above 19 degrees. I went to phone the front desk but the phone wasn’t working either. So I had to sleep with multiple layers.

Great layout of the suit. Loved the spacious, clean bathroom. Very functional In suit kitchen.

Great hotel for families! The room was clean, spacious, and very comfortable, with a useful kitchenette. Breakfast was good and the location was convenient for getting around Mississauga, Toronto, and Niagara. Staff were friendly and helpful. We really enjoyed our stay and would definitely come back.

My room felt like coming home - it looked more like an apartment than being in a hotel. The bed was comfortable, kitchen well-equipped. Breakfast had a variety of choices including, for example waffles and delicious berries sauce.

This room was amazing, clean, bright, full fridge, dishwasher, very well outfitted. It was above and beyond what we expected. Took shuttle to airport and train to Rogers Center. Very convenient and reasonable versus renting a car. Overall it was a 12/10!

Room was very cold, had to transfer to another room and also wait for the other room temperature to rise.

The staff were unprofessional in their tone and communication. My family and I called the front desk several times for simple requests but received little to no assistance, along with unfulfilled promises. Assistance was only provided when we went down in person. We also had to wait an extra hour just to check in. Overall, there was a clear lack of customer support and professionalism.

The customer service I experienced from the time I walked into the lobby was fantastic!! They go way above and beyond to make sure your stay is great! I will make sure this is where I stay each time my travels bring me through Toronto!

Do not book this hotel if you seek attentive care—they do not answer their front desk phone and the free airport shuttle advertising is a lie!

I don't want to give this review but only doing it hoping management sees it and can work on these things. When we arrived for check in after the check in time, our room wasn't ready. We were told this was because they were sold out the night before. We had a long day and waited until 3pm so we went expecting to check in. When we asked front desk how long, they couldn't give us an answer. We waited for a while and then front desk agent offer us a room but that wasn't what we booked. So not a good start. We stayed for 5 nights, housekeeping never came by once to freshen up the room or clean. Not 1 time. We would request new towels and it would take hours, and we would ask again, wait an hour and then call down again. It took what seemed like an unreasonable amount of time. For two days we requested extra blankets only not to get them. Then finally one day we count 4 times through the day we called down only not to get them. I then in the evening when down to front desk to ask again and then finally around 10pm we got it. I know the hotel is newly opened and they seemed unprepared, untrained and not ready to handle the scale of business. We aren't picky travelers - it's just unfortunate that this was our experience. Given our reason of travel we spent a little extra expecting the extra comfort but it was probably the lowest experience when it comes to housekeeping/service. Positives - The breakfast was among the BEST tasting breakfast we've every had for 'hotel' breakfast

About 3 hours wait to get the room after check in time. Charge my credit card twice. Which I didn’t authorize, Will complain to Amex about this if hotel.com or hotel don’t fix it soon.

Checked into first room and found food on the floor. It took two phone calls to get someone up to hoover the floor. We were trying to relax then suddenly loads of noise from outside our room doors slamming, shouting, people going in and out of each others rooms. We politely ask them to keep noise down but it all started up again. We spoke to a manger who moved us to a different room, the manager was nice. The rooms unfortunately aren’t that clean. When I asked a cleaner to clean our room she was almost shocked we had asked. I spoke to reception they explained oh no we don’t clean rooms every day usually when you check out your room is cleaned. The next day when I went to breakfast I asked reception if I could get a tray, when I walked into the breakfast room I was suddenly jumped on by some staff questioning me and asking if I had taken the tray and they treated me as if I had stolen a tray and I had to explain someone on front desk had given it to me. We found some staff friendly but some rude. When we checked out the receptionist didn’t even ask if we had a good stay, just simply said you’re done.

First we arrived to the hotel and had to wait 2 hours for check in after I called and they said our room was ready. The manager gave us a $60 voucher which for dinner for the inconvenience but that did not cover my family and I when I asked the manager if he can add extra to cover all of us he said that is all he could do he was really rude about it. Mind you we are a family of 4 To top it all off they where rude and not to helpful most of the staff only a few where nice and willing to help. During our stay we asked for extra towels they came almost 3 hours later. We went for breakfast one morning and the food tasted refrigerated and the sausage smelled and tasted spoiled. On the night before we checked out the fire alarm was going off we went to exit our room and one of the house keepers was telling the guest on our floor that they where just testing the alarm that it was of to go back in our room . My daughter suffers from epileptic seizures so flashing lights trigger her seizures. When we realized the fire department was called because we looked out the window and seen the lights so we all ran down the stairs we where the last family to leave the building. I didn't reach out to you guys first because I decided to contact the Hyatt customer service and they still haven't reach back out this is so unexcitable and I am so disappointed.

Staff were very polite and helpful

Staff was helpful. Airport Shuttle is prompt and convenient! Would definitely stay here every time I come to Ontario.

I had stayed at the hotel twice, one night when I arrived at Toronto airport, and another night before I fly back home. Breakfast was nice, satisfying, and adequate variety. The night I arrived at Toronto, it was already very late in the evening. There is no more shuttle from the hotel. However, the hotel arranged a taxi service free of charge in lieu of the shuttle. It was very convenient. I will come back again next time I visit Toronto.

Easy access to the airport. Clean, quiet worked well for the night before an early flight.

In a bit of an industrial area but beautiful hotel, great breakfast and wonderful staff.

Great location close to airport. Shuttle provided and excellent breakfast.

Friendly front desk. Good breakfast. About 10-15 ride to airport. Shuttle on the hour

Room was large and spacious. Conveniently locate by many different restaurants.

No complaints. We enjoyed our stay. Quiet area. Many restaurants near by!

Great location, newer buildings,staffs are super friendly and helpful.Only downside is the air conditioner was a little noisy in our room.

Great hotel. Just quite far away from everything

I booked a suite which came with a full kitchenette and a sofa bed. Very nice. There were ample options for breakfast. However, there is absolutely nothing within walking distance of the hotel. The main reason for only 4 stars is that the airport shuttle runs only once per hour and only during bankers' hours.

Great location near Pearson Airport. Friendly competent staff. Lovely breakfast..overall, it was super!

Staff were friendly and knowledgeable. Room was clean. We ate at the bar. Menu is limited but what we had was very good. We plan on staying there again next year.

Loved that the hotel offered shuttle service and free taxi service if after hours. We also utilized the luggage storage service. The breakfast was fantastic and had everything gluten free labeled. The room we were in had a joined wall to another room so it wasn’t super sound proof. Staff were helpful and welcoming, and the rooms were nicely updated.

Very nice hotel with wonderful and helpful staff at the reception desk. The breakfast was also very good with a large variety of food.

Very friendly and helpful staff. The only thing was that I had an early flight and I missed breakfast. I asked if they could provide a breakfast box to take but that wasn’t possible.

Room is spacious and clean. Staff is friendly. The shuttle bus is easy to use and after hour taxi is available. The breakfast buffet was okay. Overall a recommended stay and we will come back.

Hotel was very clean, good amenities. Only thing in the ‘not good’ side was the breakfast where while there was lots of choice, the available items tended to be soggy and not as hot as desired…and the ‘rainforest bold’ coffee was too bold for my liking… but that probably a personal thing.

Breakfast was good. Very new and clean accommodation. Also extremely convenient with the airport shuttle, no need to worry about getting to the airport. We completely loved our stay here.

Breakfast Buffet Experience – Summary: The breakfast buffet was decent in terms of taste, but the overall experience was disappointing. The hotel did not seem prepared to accommodate so many guests, and the staff appeared stressed and overwhelmed. I asked for warm milk for my coffee, but was told that what was available was all they had, so I could not enjoy my coffee the way I like it. Food ran out quickly and was not replenished in a timely manner, and there were not enough plates at times. Unfortunately, the buffet did not meet the expectations of quality and service.

Spotless room, breakfast was amazing too

Our room more than we expected, very clean, great beds and we had a suite. Staff was wonderful and very helpful. The breakfast was very good and great options, it was a buffet of breakfast from quiche, scrambled eggs, hash browns, toast bacon sausages etc.