Is parking available at the hotel?

Self parking is available on-site for a fee of MYR 15 per day. A damage deposit of MYR 200 will also be collected before check-in.

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is at 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Where is the hotel located in relation to key landmarks?

The hotel is located in Bukit Bintang, just steps from Jalan Alor and a 9-minute walk from Pavilion Kuala Lumpur. It is 0.5 miles from Berjaya Times Square and 1.1 miles from KLCC Park.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor swimming pool. Operational hours and seasonal availability are not specified.

What are the hotel's policies for guests staying with children?

Children are allowed at the hotel, but specific age policies for free stays are not mentioned.

Starus Hotel Bukit Bintang in Kuala Lumpur

What guests think

At Starus Hotel Bukit Bintang (Formerly known as Stay with Bintang), guests praise the central, lively location and friendly staff, enjoy spacious rooms and views, but report nightlife noise, inconsistent cleanliness, and some maintenance issues.

The pool is sizable yet upkeep and shade draw mixed comments, and breakfast is frequently rated average to poor. Some guests received early check‑in or upgrades, while others experienced slow check‑in/out or limited follow‑through on issues. Expect a convenient base with good value if you’re comfortable with late‑night street noise.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The pool is large, but upkeep and limited shade are concerns for some, and occasional renovation noise affected use. Elevators can be slow, with a reported outage causing stairs use.

Related guest reviews

8

Christine

Sep 1, 2025

·

Stayed 3 nights

The pool is large but there's no shade in the afternoon. The noise from bars nearby is annoying especially at weekends. The day spa has great offers and is very good .

6

Linnea

Mar 22, 2025

·

Stayed 4 nights

The location was good. Very close to the food streets and local attractions. The hotel had a very loud renovation that bothered us during the whole stay. The hotel had not informed us about it. During the renovation it was impossible to stay at the pool or sleep.

10

Hazman

Jun 12, 2023

·

Stayed 1 night

the staff is friendly except for 1 staff at reception has body odour,need to improve. the room is comfy,nice bed. the location is nice,walking distance to great places 300-500m walking. the pool was scary,not well maintained & not suggest if u have children to play at the pool. overall i give rating 9/10 for the stay.

2

Harold

Jul 19, 2025

·

Stayed 3 nights

Roach infested. STAY AWAY. After seeing numerous roaches including one crawling inside the water kettle, we left the next morand the manager, Ray refused to refund the next 2 nights of our reservation. Also, the gym is currently located outside with no air conditioning and construction drilling starts in the morning. Worst ever!

10

MIGUEL

Nov 5, 2024

·

Stayed 3 nights

The hotel is closely located to sights, overall staff were incredibly helpful and kind, from the GM to the pool staff. Pool was great, large enough for the hotel size. The room is comfortable, with a great bed. The only negative aspect is the noise on the street due to the many bars with loud music.

8

Hideki

Nov 19, 2024

·

Stayed 3 nights

繁華街のど真ん中でとても便利ではありますが、車は停めづらい場所です。近くには24時間営業のコンビニがたくさんあり、lot10も近いので、買い物も便利です。アメニティは、歯ブラシ、石鹸などがありました。部屋の照明が暗いので、こちらが気になりました。 5階にプールと、ジムがあります。

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4

John

Nov 5, 2024

·

Stayed 4 nights

Maintenance guy was great! Fixed my air conditioning and the shower drain. Nothing he could do about the slow WiFi and poor signal. Then they had electrical issues and all the elevators and escalators stopped working. Had to walk 15 flights of stairs to get back and forth to my room. Took a solid 24 hours to fix

10

Rachel

Feb 1, 2026

·

Stayed 3 nights

I loved Kuala Lumpur and staying at this hotel. The hotel itself was clean, the staff friendly and polite, great location, excellent pool area. I was upgraded to the highest floor so I had brilliant views. It was my first time in the city, for a few days stop over before flying to New Zealand. I was here for 3 nights and 3 days but unfortunately I was unwell with jet lag, sick and headache which ruined my first day as I was in bed. I think you need 3 days minimum here to see the city. I will be back again. Loved it all!!

6

JOHN

May 10, 2025

·

Stayed 2 nights

Great location. Poor facilities.

8

Michael

Oct 27, 2025

·

Stayed 2 nights

Hotel all good when you first arrive, prompt service when I stayed he had checked in 170 people already due to the bike racing that weekend. This may have lead to my problems with the hotel which are minor in the grand scheme of things. The lifts take ages there are many floors but you need to add a good five minutes to get out of the hotel, breakfast was not really worth paying extra. Good location although you need to run the gauntlet of massage offers!

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Cleanliness

Cleanliness feedback is mixed: many found rooms clean and well maintained, but others reported hair, mould or pests and poor bathroom upkeep.

Related guest reviews

10

Richard

Feb 8, 2026

·

Stayed 3 nights

Good hotel, clean rooms and well maintained. Staff are all polite and friendly.

2

Harold

Jul 19, 2025

·

Stayed 3 nights

Roach infested. STAY AWAY. After seeing numerous roaches including one crawling inside the water kettle, we left the next morand the manager, Ray refused to refund the next 2 nights of our reservation. Also, the gym is currently located outside with no air conditioning and construction drilling starts in the morning. Worst ever!

10

JEANNIE

Jul 24, 2024

·

Stayed 2 nights

The hotel situated in the heart of KL city. Just 3 min walk to Jalan Alor, 1 min walk to Bar street and 5 min walk to mrt station. The room is clean and comfortable. Highly recommend to friends to choose this hotel.

8

Rebecca

Nov 9, 2025

·

Stayed 4 nights

Staff were courteous. Room was clean. Bed was comfortable. No lift between reservation desk and M1, but bellhop was willing to help with my suitcase. Soundproofing is fairly good. Close to Jalan Alor. No hot water in shower...I did not report this until I left, so they did not have an opportunity to repair it. Plenty of hot water in sink. Air conditioning was effective but never switched off... just ran all night and was quite chilly in the morning.

6

Takashi

Sep 15, 2025

·

Stayed 4 nights

部屋の清掃がイマイチ長い髪の毛が、いっぱい落ちていました。

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8

Takeshi

Jun 10, 2024

·

Stayed 2 nights

清潔とは言い難いけど、立地が素晴らしいです。部屋によると思いますが、KLタワーが綺麗に見えました。ペトロナスツインはちょっと見えます。ただ騒がしい場所なので賑やかな場所が嫌いな人には辛いかもです。

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10

ShaifudinBin

Jan 1, 2024

·

Stayed 2 nights

The area was near the night life which I didnt really fancy. But the property itself was well maintained and staff service was good.

10

Rachel

Feb 1, 2026

·

Stayed 3 nights

I loved Kuala Lumpur and staying at this hotel. The hotel itself was clean, the staff friendly and polite, great location, excellent pool area. I was upgraded to the highest floor so I had brilliant views. It was my first time in the city, for a few days stop over before flying to New Zealand. I was here for 3 nights and 3 days but unfortunately I was unwell with jet lag, sick and headache which ruined my first day as I was in bed. I think you need 3 days minimum here to see the city. I will be back again. Loved it all!!

4

Hwee Beng

Nov 7, 2024

·

Stayed 3 nights

Toilet bowl choked during our stay. Housekeeping don’t bother to clean and check the toilet bowl.

2

Grace

Mar 27, 2025

·

Stayed 8 nights

If you value hospitality and common courtesy, dont stay here. If you like to be treated with respect, dont stay here. If you are brown, dont stay here. Housekeeping barely cleaned, just changed towels and replenished supplies. Bathrooms have pink mould, shelves and surfaces are dusty. Management wants payment upfront before they even listen to you. Had some type of issue every day. NEVER will me and my family stay here again.

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Rooms

Rooms are generally spacious with comfortable beds and some high‑floor views. Street noise can reach rooms on busy nights, and a few reviews noted bathroom leaks or hot‑water issues.

Related guest reviews

10

Peter

Jun 14, 2025

·

Stayed 2 nights

Such a great location, great sized rooms, comfortable beds, friendly staff

8

Christine

Sep 1, 2025

·

Stayed 3 nights

The pool is large but there's no shade in the afternoon. The noise from bars nearby is annoying especially at weekends. The day spa has great offers and is very good .

10

MIGUEL

Nov 5, 2024

·

Stayed 3 nights

The hotel is closely located to sights, overall staff were incredibly helpful and kind, from the GM to the pool staff. Pool was great, large enough for the hotel size. The room is comfortable, with a great bed. The only negative aspect is the noise on the street due to the many bars with loud music.

8

Patrik

Dec 29, 2025

·

Stayed 3 nights

Fantastiv panorama view from premium family suite. Great location. Breakfast was so so at least for from our western european point of view.

8

Valur

Dec 26, 2025

·

Stayed 4 nights

the room was clean, bright and spacious

8

Charmaine

Jan 15, 2024

·

Stayed 11 nights

The location was excellent and so was the price per night. As it was in the nightclub district, it was noisy in the wee hours of the morning but that is to be expected.

6

YONG

Jan 1, 2026

·

Stayed 1 night

Location is good with walking distance to Mrt and Pavilion. Average is considered good. Just a minus point during mid night there was a water leaking on top of the room, in front the toilet. This is totally unacceptable. Hope this to be improved to prevent from happening and spoilt customer's holidays mood.

10

Peter

Jun 11, 2025

·

Stayed 5 nights

Its right in the centre of things..... big comfortable rooms.

10

Rachel

Feb 1, 2026

·

Stayed 3 nights

I loved Kuala Lumpur and staying at this hotel. The hotel itself was clean, the staff friendly and polite, great location, excellent pool area. I was upgraded to the highest floor so I had brilliant views. It was my first time in the city, for a few days stop over before flying to New Zealand. I was here for 3 nights and 3 days but unfortunately I was unwell with jet lag, sick and headache which ruined my first day as I was in bed. I think you need 3 days minimum here to see the city. I will be back again. Loved it all!!

2

shinichi

Jul 8, 2024

·

Stayed 1 night

予約する前にこの投稿を読んで下さい。エアコンのファンが大きな異音を発していた。修理が行くので部屋で待てと言われたが来ない。フロントに行って長時間交渉してやっと部屋を変えてくれたがダウングレードの部屋だった。周辺の街から爆音の音楽が午前３時まで続き、浅い眠りしかできなかった。このホテルだけではなく、この地域一帯のホテルは避けた方が賢明と思う。

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Service

Staff are widely described as friendly and helpful, with some guests receiving upgrades or early check‑in. However, several reviews mention slow check‑in/out and occasional rudeness or poor follow‑through.

Related guest reviews

10

Richard

Feb 8, 2026

·

Stayed 3 nights

Good hotel, clean rooms and well maintained. Staff are all polite and friendly.

6

Richard

May 4, 2025

·

Stayed 2 nights

Great location. However check in and check out process very very slow.

10

Ray

Feb 19, 2025

·

Stayed 1 night

Check-in staff were so professional and cheerful!

10

Sachiho

Aug 17, 2025

·

Stayed 1 night

Thanks to the lady named Viki at the hotel front desk,! was able to get a room upgrade to the highest standard,and ! had a very comfortable stay!! See you next time!

10

Eden

Nov 9, 2024

·

Stayed 1 night

I had a fantastic experience at this hotel as a solo traveller. When I checked in, I was advised that I had been upgraded by the manager to a premium king size room on the top floor (18th floor). I had arrived early in the morning at around 09:30 and they let me check in and go to the room for a small charge which suited me after a long flight. The room itself was really good, the bed was comfy and all amenities were included. Thanks for a perfect stay, I felt that I was treated with luxury especially for the price I paid!

10

Graham

Sep 10, 2025

·

Stayed 1 night

Great location, super friendly staff & lovely hotel. I would definitely recommend and stay here again

8

Hoi lim

Jul 16, 2025

·

Stayed 3 nights

Lobby staff very friendly, will definitely stay there again

10

Rachel

Feb 1, 2026

·

Stayed 3 nights

I loved Kuala Lumpur and staying at this hotel. The hotel itself was clean, the staff friendly and polite, great location, excellent pool area. I was upgraded to the highest floor so I had brilliant views. It was my first time in the city, for a few days stop over before flying to New Zealand. I was here for 3 nights and 3 days but unfortunately I was unwell with jet lag, sick and headache which ruined my first day as I was in bed. I think you need 3 days minimum here to see the city. I will be back again. Loved it all!!

4

Nick

Jun 13, 2024

·

Stayed 10 nights

What I didn’t like was the service of the staff there. Some of them were very rude when you asked them to come and do something. It took them forever to do if there’s something broken down or something like that it took them forever to fix it. the fact that you gotta pay extra for cleaning is a joke and they don’t have phones to contact reception in the room. You have to go down to talk to reception. I thought that was a bit silly.

8

Sathinathan

Jan 24, 2026

·

Stayed 1 night

Yes staff was courteous. Need improvement on check in/out as it is too slow.

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Location

Exceptionally central for Bukit Bintang, near Jalan Alor, MRT and Pavilion, with bars and restaurants on the doorstep. The trade‑off is a very lively street scene and frequent late‑night noise.

Related guest reviews

10

Peter

Jun 20, 2025

·

Stayed 4 nights

This property is right in the heart of things.... very handy as all the vibrant bars and restaurants of Changkat are on the doorstep. Good for exploring the rest of KL Great hotel and my hotel of choice when staying in KL

10

Kevin

Aug 23, 2023

·

Stayed 3 nights

Excellent location

10

JEANNIE

Jul 24, 2024

·

Stayed 2 nights

The hotel situated in the heart of KL city. Just 3 min walk to Jalan Alor, 1 min walk to Bar street and 5 min walk to mrt station. The room is clean and comfortable. Highly recommend to friends to choose this hotel.

8

Raouf

Jun 11, 2024

·

Stayed 2 nights

A bustling area filled with small shops and street vendors... In my opinion, it's not advisable to wander around at night with the family (it might not be safe).

8

Charmaine

Jan 15, 2024

·

Stayed 11 nights

The location was excellent and so was the price per night. As it was in the nightclub district, it was noisy in the wee hours of the morning but that is to be expected.

6

YONG

Jan 1, 2026

·

Stayed 1 night

Location is good with walking distance to Mrt and Pavilion. Average is considered good. Just a minus point during mid night there was a water leaking on top of the room, in front the toilet. This is totally unacceptable. Hope this to be improved to prevent from happening and spoilt customer's holidays mood.

8

Takeshi

Jun 10, 2024

·

Stayed 2 nights

清潔とは言い難いけど、立地が素晴らしいです。部屋によると思いますが、KLタワーが綺麗に見えました。ペトロナスツインはちょっと見えます。ただ騒がしい場所なので賑やかな場所が嫌いな人には辛いかもです。

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8

Stephen

May 24, 2024

·

Stayed 3 nights

Good value for money and very close to the action. Central location to restaurants and bars. Can also walk to Pavilion or Low Yat. Would stay here again and bring ear plugs too.

10

benoit

Sep 16, 2025

·

Stayed 2 nights

Superbe hôtel situé proche du métro et dans un quartier très vivant. Attention il peut parfois être bruyant (bar et discothèque dans la rue)

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10

SAKI

Aug 4, 2024

·

Stayed 6 nights

建物が大きいのでわかりやすい！アロー通りからすごく近い、周辺に飲むところが沢山ある！！ブキビンタン駅からも近くとても便利( ˊᵕˋ* )

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Dining

Breakfast quality and variety are commonly described as average to poor, with several guests disappointed. There are occasional positive remarks, but the trend skews negative.

Related guest reviews

8

Patrik

Dec 29, 2025

·

Stayed 3 nights

Fantastiv panorama view from premium family suite. Great location. Breakfast was so so at least for from our western european point of view.

10

Kazumi

May 29, 2024

·

Stayed 4 nights

クアラルンプール1番の繁華街中心Bukit bintang駅から歩いて5分深夜まで賑わうショッピング街や夜市、飲食店マッサージ店のある中のホテルで最高のロケーションにホテルの品格、プール朝食も豊富で美味しいコスパも良いです。次期に宿泊料金が値上がりするのではと思い心配するほど最高でした。

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8

Albert

May 9, 2024

·

Stayed 6 nights

The location was good and a short walk to areas I want to visit. Dinning was limited and for paid breakfast was really a disappointment

8

Michael

Oct 27, 2025

·

Stayed 2 nights

Hotel all good when you first arrive, prompt service when I stayed he had checked in 170 people already due to the bike racing that weekend. This may have lead to my problems with the hotel which are minor in the grand scheme of things. The lifts take ages there are many floors but you need to add a good five minutes to get out of the hotel, breakfast was not really worth paying extra. Good location although you need to run the gauntlet of massage offers!

8

Raouf

Jun 3, 2024

·

Stayed 3 nights

Everything is good, but breakfast little… poor

6

Yulia de la

Jan 30, 2025

·

Stayed 2 nights

Goede locatie. Ontbijt was niks

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Su	Mo	Tu	We	Th	Fr	Sa
1 $53	2 $53	3 $47	4 $47	5 $47	6 $53	7 $55
8 $50	9 $47	10 $47	11 $47	12 $47	13 $55	14 $53
15 $47	16 $51	17 $51	18	19 $65	20 $53	21 $53
22 $51	23 $47	24 $51	25 $50	26 $47	27 $54	28 $55
29 $51	30 $51

Starus Hotel Bukit Bintang

About this property

Location

Guest reviews of Starus Hotel Bukit Bintang

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Starus Hotel Bukit Bintang

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $69	31 $56