Comfort Inn & Suites Rome South

It was ok. Vending machines did not work. Lobby was decent

I don’t know how this place got a 8 out of 10 review. Their site says there is a pool. When checked in, pool was not accessible. Front desk was not helpful in accommodating the situation. I should have booked at Holiday Inn next door. Rooms were really outdated and need to be maintained. The shower faucet came off!! Broken hangers in closet, exposed screws, fixtures that came off wall. See photos. I do not recommend especially for this price. And they added the $5 “GA hotel fee” at the end which was not at in the original bill. I didn’t have time to argue about $5 but it was a bit shady.

We arrived day early & they would not honor the reservation I tried to cancel it through Expedia it was 5:15 AND THE DEADLINE WAS 6:00 could not get thru to Expedia either thru online or messaging the hotel was no help It was dirty the clerk could hardly speak English They where not serving breakfast and the exercise room was closed I will not use these hotels again or Expedia I am disputing the the charge for 2 rooms with my credit card company

The staff was friends. The room lacked attention. A light fixture did not work, there was hair on the bathroom floor, the shower didn't appear to have been cleaned, the fold out couch was dirty. The continental breakfast was limited. They didn't replace the orange juice. The computer for guests to use was not working. I recommend to anyone to find another place to stay.

The service here was amazing. The outlet did not work in the bathroom, but they iffered to switch our room. The pool was warm and salt water.

I didn't stay there. There was reconstruction EVERYWHERE!! No amenities at all!! I went to another motel. The website should have said there was construction!! 😡😡😡 The staff was very helpful and friendly. 😊😊😊

Nice hotel for a night or two at Rome, GA. The rooms are renovated, clean bathroom and carpet. The pool was clean. The breakfast was okay.

We stopped here overnight while on our way home from Florida. Check-in was easy and fast. The beds were extremely comfortable. I don’t think I slept that good at a hotel ever! My boys had fun swimming in the pool and enjoyed the breakfast. The hotel was located in a great area. We felt safe and didn’t feel the need to worry about our items in the car overnight. Would definitely recommend this hotel and would stay here again!

Was a lot of remodeling going on very noisy and very dusty with paint smell.

Did not provide towels on pool or exercise areas although they are supposed to.

The room was clean overall but the shower stall needs to be replaced. I saw them clean the base of the shower but it still look dirty with mold in the cracks and corners. The staff was really nice and helpful, I was just disappointed in the shower.

room was clean and recently renovated.

yeah i’m not going to be staying here again, the more i looked at my room the more i realized it wasn’t properly cleaned and some spots were literally just ignored, my bathroom and especially my shower was not clean at all, the mattress for the bed was so obviously cheaped out on that it made for an uncomfortable nights rest, overall, it just sucked

The staff was friends. The room lacked attention. A light fixture did not work, there was hair on the bathroom floor, the shower didn't appear to have been cleaned, the fold out couch was dirty. The continental breakfast was limited. They didn't replace the orange juice. The computer for guests to use was not working. I recommend to anyone to find another place to stay.

Power was out for a couple hours when we got there There is black mold in the ceiling in the bathroom. There is no compensation given for below quality standards

This is a clean hotel with comfortable beds and rooms. The breakfast was good and nice strong coffee. Staff was very helpful and friendly. It was a quiet location and convenient to our needs.

Clean rooms, friendly staff, good breakfast.

Clean room! Friendly staff! Will definitely stay here again if we are ever back in town!

Room was clean Anjum at front desk was friendly and professional

Great hotel. It was clean, comfortable, and quiet. Hotel staff were all very pleasant. I will stay here everytime I'm in town!

room was clean and recently renovated.

Everything was great except No Hot Water

I don’t know how this place got a 8 out of 10 review. Their site says there is a pool. When checked in, pool was not accessible. Front desk was not helpful in accommodating the situation. I should have booked at Holiday Inn next door. Rooms were really outdated and need to be maintained. The shower faucet came off!! Broken hangers in closet, exposed screws, fixtures that came off wall. See photos. I do not recommend especially for this price. And they added the $5 “GA hotel fee” at the end which was not at in the original bill. I didn’t have time to argue about $5 but it was a bit shady.

Bed was hard. Walls were so thin we heard every single conversation on both sides. Check in was great. Guy at desk was very friendly. Hotel and room was clean.

This might have been the worst hotel I’ve ever stayed at. The room was somewhat clean, but there was a constant drip in the sink. The room also smelled of mold. Additionally, the air conditioner in the room was leaking onto the floor making the carpet a wet mess. At some point during the night, the air conditioner from the room above started dripping onto my my air conditioner from a hole in the ceiling. This made an awful drip drip drip noise the entire night.

The staff was great but this hotel needs a lot of work. Our first room had a large leak spot near the air conditioner which caused us to change rooms. In the new room the condition of the cabinet under the TV was bad (photo) and there were rust marks on the front of the fridge. It looks like this hotel has not been renovated in years. The fire sprinklers were covered in dust The occasional chair was actually a dining table chair so no comfort there. The bathroom floor tile needs steam cleaning as the light grout is dark now, the fixtures in the bathroom were loose or gone. Lots of lots of loud fireworks went off while we were sleeping (strange). I will say the breakfast was good, the air conditioner worked fine, and the bed was fine.

The room and morning breakfast were top tier. We had small children with us and the walls are proofed really well.

I stayed at this location based on reviews. The noise from the air conditioner and outside traffic made for a horrible nights sleep. Was very disappointed. The hotel is very outdated.

The beds are super comfortable!!!!

The room was very clean the bed very confortable. No noise inside the hotel. BUT it IS very noise bc it's by a very busy road with lots of cargo trucks passing by and making laud noises early mornings with some parking in the hotel. Safety is a b of concerning for me as a women as the hotel was packed with truck drivers not family not women I was a b concerned. The reception ALWAYS EMPTY never have anybody present you have to ring the bell and the guy did NOT welcome, Did NOT introduce himself or have tag name and was kind of confused to explain where I could find restaurants near by. Newver told me thank you just a very robotic talk Alexia would do better... When I checked out he just told me you are good to go not one thank you for your stay ?

The front desk staff was never there. There was a ‘be back in 5’ sign but they never came back.

Check in was a breeze.

Had a great stay. The bed was so comfortable. The hotel was sold out but you would never know. The staff took great care of everyone.

Clean rooms, friendly staff, good breakfast.

Never anyone at front desk. Dining area not very clean. Limited breakfast choices.

Great Staff, Scott was very helpful!

Room was clean Anjum at front desk was friendly and professional

The staff were very helpful and friendly!

The room was very clean the bed very confortable. No noise inside the hotel. BUT it IS very noise bc it's by a very busy road with lots of cargo trucks passing by and making laud noises early mornings with some parking in the hotel. Safety is a b of concerning for me as a women as the hotel was packed with truck drivers not family not women I was a b concerned. The reception ALWAYS EMPTY never have anybody present you have to ring the bell and the guy did NOT welcome, Did NOT introduce himself or have tag name and was kind of confused to explain where I could find restaurants near by. Newver told me thank you just a very robotic talk Alexia would do better... When I checked out he just told me you are good to go not one thank you for your stay ?

Friendly staff, nice breakfast, clean facility, convenient location.

Very Clean facility. Helpful Staff. Restaurants and shopping are about 3 to 4 miles away. Enjoyed the stay.

Close to downtown. Quiet. Reasonably priced.

The property is going under renovation and thus a bit messy. Breakfast is uninspiring and the road noise terrible. The next night we stayed next door and the noise was virtually nonexistent

This is a clean hotel with comfortable beds and rooms. The breakfast was good and nice strong coffee. Staff was very helpful and friendly. It was a quiet location and convenient to our needs.

Clean and newish property. Road noise but overall a great stay

The hotel was convenient.

We stopped here overnight while on our way home from Florida. Check-in was easy and fast. The beds were extremely comfortable. I don’t think I slept that good at a hotel ever! My boys had fun swimming in the pool and enjoyed the breakfast. The hotel was located in a great area. We felt safe and didn’t feel the need to worry about our items in the car overnight. Would definitely recommend this hotel and would stay here again!

Good location just outside of Rome and off the highway enough to not have a bunch of road noise. Goid breakfast that was not just bread or cereal. Friendly staff person at reception desk.

It is a very peaceful property

I stayed at this hotel during the weekend of my son's wedding. It was convenient to the wedding venue and to restaurants in historic downtown Rome. The hotel was very comfortable, clean, quiet, and the staff was very accommodating. I would stay here again.

There were renovations going on during our stay and we were not able to have breakfast there, which was one of the reasons we booked there. Otherwise it was fine and we didn’t require anything from staff.

All was very good. However, the "free breakfast" was a ill prepared: the waffle machine was inoperable, the juice machine was turned off, and no one was around to ask for help, so I had to bother the front desk staff.

It was clear they were doing renovations. Thankfully we were only there during the weekend. So work was not being done then. The breakfast was terrible. Noone to make sure items were being refilled. The coffee was bitter.

We really enjoyed the breakfast options.

This is a clean hotel with comfortable beds and rooms. The breakfast was good and nice strong coffee. Staff was very helpful and friendly. It was a quiet location and convenient to our needs.

Clean rooms, friendly staff, good breakfast.

Never anyone at front desk. Dining area not very clean. Limited breakfast choices.

Rooms were nice and there was a good selection for breakfast.

Nice and convenient place to stay. Very clean and the staff were courteous. The beds were comfortable and the breakfast had a lot of options.

Adam was especially accommodating.... he was there early making coffee for the earliest arisers. The coffee was very tasty..good and stong; I liked the chilled assortment of flavored creamers. Most places leave these out of refrigeration and they DO go sour. Adam set up the breakfast which had something for everyone. I liked the wrapped honey buns...you could grab and go and eat later! The breakfast area was very clean too. As i checked out, i mentioned to the clerk our toilet seat was loose and she made a note to have it tightened. We were in room 318. One thing i woukd have appreciated more....i like to have my room very cold at night and the unit wouldnt go any colder than it was. It was comfortable but i like it pretty chilly at night. But overall it was fine. The shampoo was very nice...lathered well and had a nice fragrance. Also one other thing that was very nice... the towels were very clean and SOFT! Lots of places have towels that serm starchy...these were very nicely scented and soft and absorbent. The bed was comfy and pillows too... not too overfilled. Head rested confortably all night. No neck ache in the morning. Would stay again!