Name: Hyatt Place Atlanta Duluth Johns Creek
Address: 11505 Medlock Bridge Rd, Johns Creek, Georgia, United States of America, Johns Creek, Georgia, US
Price range: $84–$271 per night
Rating: 8.35

What guests think

At Hyatt Place Atlanta Duluth Johns Creek, guests frequently praise the friendly staff, spacious rooms, and convenient, safe location near shops and the hospital, while noting dated interiors, occasional maintenance problems, and inconsistent cleanliness and breakfast quality.

Parking is straightforward, and amenities like the pool and fitness room are appreciated, though a few guests reported an unclean pool, limited luggage carts, or an elevator out of service. Several reviews mention small bathrooms, loud A/C, and occasional noise from nearby construction or late-night fire alarms. Overall, expect a convenient stay with ample space, but variable upkeep and breakfast.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests appreciate easy parking and amenities like the pool and fitness room, and some note an on-site bar. Reports include an unclean pool, occasional elevator outage, limited luggage carts, and a missing ice machine.

Related guest reviews

8

Jamie

Jun 26, 2025

·

Stayed 1 night

Very nice room for the price, bed and pillows were excellent, a/c was cool and comfortable.Everything was clean. Pool was nice. It wasn’t fancy but it was perfect for the night.

10

Patricia

Sep 8, 2024

·

Stayed 1 night

The staff couldn’t have been more accommodating and friendly. Everyone greeted us with a smile and a hello. Always asking if we needed anything. The room was large comfortable and immaculate. Pool was refreshing and clean. Exercise room is above expectations. The breakfast spread was first class. 5 stars all around!

10

Juliann

May 9, 2025

·

Stayed 1 night

They are always so friendly! Plenty of parking and quiet.

10

Scott

Nov 19, 2023

·

Stayed 2 nights

Very nice for the bill. Staff was a bit unfriendly (but following orders) with the conference room. I was not allowed to use it in-spite of the fact that I was one person, the room was not booked, and the computer area desk was full.

4

Bill

May 4, 2025

·

Stayed 2 nights

When we checked in, they had a $50 incidental which is normal and then they had an additional $158 hold they could not explain. The hotel is below par in appearance they had one elevator working. The breakfast and coffee were very disappointing. We stay at the Hyatt quite a bit. This particular location did not represent Hyatt quality.

10

LaToya

Sep 22, 2024

·

Stayed 2 nights

The staff was very nice and professional. I was only disappointed that pool wasn’t clean.

6

Glenn

May 20, 2025

·

Stayed 4 nights

Clean but a little dated. No ice machine and the A/C struggled to cool. The breakfast hours didn't match what was publicized or printed in the eating are.

10

Robert

Aug 13, 2025

·

Stayed 2 nights

This is a full service hotel. Easy to find. Easy to park. Easy to check in. There's a pool, workout room, bar and breakfast is included with the room. MANY food choices near by a long with anything else you may want. I would definitely stay there again.

8

Sha'La

Feb 1, 2023

·

Stayed 2 nights

Hotel conveniently located across from Emory John’s Creek. Hotel rooms are a little dated - shower room need a lot of work, TVs are older. Also had a sign saying they were short staffed and were only cleaning rooms every 3 days, so we never got fresh towels. Otherwise, it’s a decent hotel, breakfast was great, parking was easy, and it’s very quiet at night.

6

Sherran

Jul 29, 2024

·

Stayed 2 nights

Not enough luggage carts

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Cleanliness

Cleanliness feedback is mixed: many found rooms and common areas clean or spotless, but others reported hair, stains, dust, and pests (roaches and, in a few cases, bed bugs).

Related guest reviews

2

Tamaya

Feb 24, 2025

·

Stayed here for 2 days before we immediately had to leave because of bed bugs in the bedding. The staff was notified immediately, from bites on our skin and body to speaking to the manager. The manager stated he would refund the whole stay due to us having a kid. I had an allergic reaction to the bites and had to go to the hospital. We could not enjoy our stay and had to leave early due to this. Spoke with Expedia days and days after, haven't received a email , only call recordings of refunding us but we have yet to hear from anyone on their end. The hotel manager was nice about it and came and stated to us he sent the authorization email for the full refund but Expedia keep lying about not receiving it. I have booked with this company for years with no problems but the first time I have an incident like this, they have yet to take it serious. It's been more than 5 days since our stay( we have belongings that had to go back to our home. This is property damaged to the 3rd degrees. Worst experience in my life.

10

Phil

Sep 21, 2025

·

Stayed 1 night

Spotless & spacious room, pleasantly surprised. Loved the quiet comfort.

4

L'Brien

Nov 7, 2025

·

Stayed 2 nights

The room was not clean because we found bugs and the sofa bed was visibly dirty we had to get new sheets.

4

Sally

Aug 19, 2024

·

Stayed 2 nights

Rooms were gross, the soap holder has never been cleaned. My sheets were stained. The Ice bucket was nasty and the liner was too small to fit the bucket. Will not use again for my next trip.

6

Dayaneris

Feb 23, 2025

·

Stayed 1 night

My shower had hairs all over, really dusty room.

2

Katya

Sep 14, 2025

·

Stayed 2 nights

Roaches

2

Na'quisha

Nov 21, 2025

·

Stayed 1 night

This was the dirtiest and most poorly maintained hotel I have ever stayed in. My first room had hair on the pillow, hair on the toilet, urine left in the toilet and a dirty remote that clearly had not been cleaned. I tried to stay patient and give the hotel a chance to correct the situation without making a big deal about it. I asked for a different room and moved everything by myself while traveling alone. The second room was even worse. The door lock did not work, the room had crumbs on the floor and hair in the tub and it was located directly next to a staircase which made the broken lock even more unsafe. When I stepped into the hallway I saw actual feces on the floor. I even notified the hotel staff so they could clean it quickly before another guest walked into it. The fact that it was still there when I checked the lock again showed that this property is not being cleaned or maintained at even the most basic level. The most disappointing part was the response from management. Even after being shown clear photo evidence of the feces, the broken lock and the poor room conditions the general manager refused to approve a refund. I checked out early because I did not feel safe or comfortable staying here. The refusal to provide a refund after everything that occurred shows a complete lack of respect for guest safety, cleanliness, and basic accountability. This hotel is unsanitary, unsafe and completely mismanaged. I strongly recommend choosing another place to stay!!!

2

Michael

Jun 14, 2025

·

Stayed 3 nights

I enjoyed the room until a roach crawled on my arm. I was there for three nights on the second day is when the incident occurred with the roach. I had to shake out all of my clothes. The room and the hotel look clean from the naked eye

10

Linda

Jun 24, 2025

·

Stayed 2 nights

Hotel staff was very helpful and let me check in early after an overnight flight. Hotel room, lobby and hallways were very clean. The room was spacious with an area for sitting. Bed was very comfortable and bathrooms were clean and in good condition. I would stay here again.

6

Kemblie

Aug 8, 2025

·

Stayed 2 nights

The breakfast was decent. The rooms are really outdated. The shower had someone else hair in it. I had to clean before I used it. Basically needs a major remodeling.

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Rooms

Rooms are generally spacious with separate seating areas, but the decor is dated and bathrooms can be tight. Guests also mention loud A/C and intermittent maintenance issues such as broken fridges, nonworking outlets/remotes, leaks, and TV signal loss in storms.

Related guest reviews

6

Naresh

Nov 21, 2025

·

Stayed 1 night

The food and hotel were good overall, but the room layout was poorly planned. The bathroom was extremely narrow and tight, barely comfortable even for one person. Although the living area was spacious, the beds were placed in a cramped corner, making it difficult to access one side of each bed.

6

Valer

Oct 6, 2024

·

Stayed 1 night

Worn out Hyatt. The room smelled damp, the carpet is old and dirty, the bathroom door was probably scratched by an animal on the inside. The AC was terribly loud. Disappointing for this brand name.

6

Khalilah

Sep 1, 2024

·

Stayed 1 night

Nice large room and clean. Just don’t go on a rainy day if you like to watch tv in your hotel room at the end of the day. DishTV… Staff was not very apologetic about the lack of tv service. Just out of there control.. I guess.

8

Anthony

Jan 21, 2025

·

Stayed 4 nights

One of the bed lights was not working and half the outlets did not work. Some outlets were controlled by light switches. And the tv remote also affected the outlets.

4

Nathan

Dec 16, 2024

·

Stayed 2 nights

My room was on the top floor. It rained significantly during my stay and on the second night the ceiling leaked water all night in an area that obviously had leaked previously. In the morning the carpet was soaked. It was quite unnerving to here the constant dripping water all night.

10

Kathleen

Mar 20, 2025

·

Stayed 1 night

The area was beautiful and safe. Price was affordable. Room was large.

6

Patricia

Oct 13, 2025

·

Stayed 3 nights

I am happy to compliment the Front Desk staff, but very disappointed with the room - needs updating from the popcorn ceiling to new bedding (UGH!!) to bathrooms bigger than a closet to pest control to maintenance dressing professional and not showing up at your room in sweats while eating a snack and not even identifying himself as an employee. How this hotel is rated “exceptional” is mind boggling. Truly not at all what is shown. Disappointing .

10

Dorothy

May 27, 2025

·

Stayed 1 night

The fridge in the room didn't work. Had to through away around $75.00 of food as We couldn't keep it cold 😪

8

Mark

Oct 19, 2025

·

Stayed 3 nights

The room was clean and good but the air conditioner was loud and rattled a little Over all it was nice stay

10

Linda

Jun 24, 2025

·

Stayed 2 nights

Hotel staff was very helpful and let me check in early after an overnight flight. Hotel room, lobby and hallways were very clean. The room was spacious with an area for sitting. Bed was very comfortable and bathrooms were clean and in good condition. I would stay here again.

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Service

Staff are often friendly, accommodating, and efficient, with several smooth or early check-ins. However, multiple reviews cite rude or unhelpful interactions, billing/hold disputes, limited or on-request housekeeping, and slow or inadequate responses to problems.

Related guest reviews

10

Karen

Nov 12, 2025

·

Stayed 1 night

Room was very clean and had every amenity needed for a comfortable stay. Staff was friendly and very helpful.

10

CHRIS

May 14, 2025

·

Stayed 1 night

Those working the front desk at check-in and check-out were very nice and worked quickly. Always a great thing to find a friendly face for your 1st and last interaction with a business!

2

Lauren

Jun 16, 2025

·

Stayed 1 night

Staff was very rude. Our daughter got sick and the front desk refused to send someone up with clean bedding and asked that we carry the soiled bedding from the top floor to the lobby.

8

Sylvia

Jul 22, 2025

·

Stayed 2 nights

The hotel was nice,clean and breakfast was good but they got me really upset from the start. I booked with the 'reserve now,pay later' option and on our way there,Hyatts place tried to charge my card,without my authorization. When they could not take the money,they called me,threatening that I could lose my room since they were booked. I was totally confused...like they tried to take money,not even trying to wait until I got there as per the agreement. I really do not think I would want to come back to this hotel...I don't trust them. Also, a lady called Donna ,was so disrespectful over the phone, just going on and on about why I had to pay and she would not even allow me speak as I tried to ask if I could speak...she was so rude! I called customer care and an agent had to tell them to keep my room and agreed that they had no right to charge my card until I got there. So watch out...you may not have a room when you arrive if you choose reserve now pay later. Very disappointing

4

philip

Jan 21, 2024

·

Stayed 5 nights

This is crazy hotel, have been lived for 5days, I travelled internationally to Atlanta for business meetings, this hotel wrote me a letter to charge me US$75 pet cleaning fee which I do not have any pet. When I go to front desk to explain that I don’t have any pet in my room and travel internationally. The front desk staff is so ridiculous and refuse to listen my explanation. The staff just add $75 pet cleaning fee to my bill and ask me to explain issue with his manager who will be office next day 11am, it is unbelievable to add some fee without check the truth.

10

KATHLEEN

Nov 3, 2024

·

Stayed 1 night

Was able to check in early due to a change in travel plans. Staff were super helpful!!!

4

Danielle

May 23, 2025

·

Stayed 1 night

The staff was very friendly during my stay there was nice. The staff that is working the front desk this morning, 5/23/25, is rude and unprofessional. They need to train this young lady better so she can conduct herself in more professional manner.

10

Won Haeng

Mar 31, 2025

·

Stayed 2 nights

We were a group of 5 with kids. Manager and staff were attentive and accommodating. We were able to check in a little early from our overnight flight from LA. Staff always smiling and engaging, we liked the experience.

6

Dean

Jul 23, 2023

·

Stayed 3 nights

Breakfast bar closed too early for people on vacation. No maid service for the three night stay. Booked online and no option for military or AARP discounts . Front desk was no help. Expected more

10

Linda

Jun 24, 2025

·

Stayed 2 nights

Hotel staff was very helpful and let me check in early after an overnight flight. Hotel room, lobby and hallways were very clean. The room was spacious with an area for sitting. Bed was very comfortable and bathrooms were clean and in good condition. I would stay here again.

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AI-generated summary based on recent guest reviews

Location

Safe, quiet, and convenient to dining, shopping, and Emory Johns Creek Hospital, with a walkable lake/trail nearby. A few noted road construction and that the hotel feels slightly off the main path.

Related guest reviews

10

Ogoshi

Sep 13, 2025

·

Stayed 6 nights

Shops nearby

8

Cynthia

Jun 9, 2025

·

Stayed 2 nights

Nice hotel, very friendly staff. I could only give it a four star because of the location is a bit off the beat and path.

10

Jessy

Apr 15, 2025

·

Stayed 6 nights

Only because there is currently construction on the street in front of hotel

8

Gregory

May 27, 2024

·

Stayed 6 nights

Location was perfect for the graduation function we were attending. Also, the property was walkable around the adjacent lake.

10

Ogoshi

Sep 13, 2025

·

Stayed 2 nights

Shops nearby

10

RAJESH BABU

Jun 6, 2025

·

Stayed 2 nights

Very good place with lot of dinning and shopping around

10

Ogoshi

Sep 13, 2025

·

Stayed 1 night

Shops nearby

8

Luis

Oct 13, 2023

·

Stayed 1 night

Hotel is right off the Main Street and surrounded by corporate parks. Property is managed well and very clean.

10

Samantha

Nov 2, 2024

·

Stayed 3 nights

It was close to shopping, highways, and stores. Parking was easy. It felt very safe and quiet. The rooms were super big and clean.

10

Elizabeth

Dec 27, 2024

·

Stayed 2 nights

I came for a business trip. Very convinent location to the hospital

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AI-generated summary based on recent guest reviews

Dining

Breakfast is included and frequently praised, but quality varies from great to poor, with critiques of rubbery eggs, limited variety, and inconsistent hours; coffee quality drew complaints in a few reviews.

Related guest reviews

10

Leonard

Jun 26, 2025

·

Stayed 2 nights

Amazing staff very clean will stay again. Breakfast was amazing!

8

Daniel

Jan 20, 2025

·

Stayed 3 nights

I've been to other Hyatt, this one has everything right except the breakfast is not up to par as the ones I've been elsewhere. Eggs and sausage are mediocre and they cut up hotdogs as bacon look alike.

2

Scott

Jul 23, 2024

·

Stayed 2 nights

Terrible Air flow in the room. It was 3 of us and we booked room with 2 beds, but when we arrived we were told that they only had a room with 1 king bed and there is a pull out sofa, ok, we thought it would be fine, but they didn't even have a blanket for 3d person, which we paid for. Breakfast was terrible, scrambled eggs tasted like garbage, coffee was awful, paper plates and cups didn't help. I would never again book something like that.

10

Brenda

Nov 21, 2025

·

Stayed 1 night

Large, clean room, front desk was very helpful. Breakfast had a great variety. Would stay again.

8

Mark

Jan 30, 2025

·

Stayed 3 nights

Nice property that will be even better when Johns Creek completes their City Center right next door. Breakfast was free but nothing to get excited about.

10

Jeffrey

May 29, 2025

·

Stayed 3 nights

Great breakfast, Nice clean room, Plenty of space, Good in room workspace, Nice staff, good value

10

Robert

Jun 13, 2025

·

Stayed 3 nights

Great location. Easy fast check in. Large, modern and very clean rooms. Very average breakfast but it is included with the room. Also a pretty good value when using hotel.com. Would definitely stay again.

8

Allison

Jul 18, 2023

·

Stayed 3 nights

The stay was great. People were friendly. Breakfast was good except for the eggs that were inedible. Overall pleased

4

Bill

May 4, 2025

·

Stayed 2 nights

When we checked in, they had a $50 incidental which is normal and then they had an additional $158 hold they could not explain. The hotel is below par in appearance they had one elevator working. The breakfast and coffee were very disappointing. We stay at the Hyatt quite a bit. This particular location did not represent Hyatt quality.

6

Glenn

May 20, 2025

·

Stayed 4 nights

Clean but a little dated. No ice machine and the A/C struggled to cool. The breakfast hours didn't match what was publicized or printed in the eating are.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$97
February	$97
March	$95
April	$88
May	$96
June	$121
July	$114
August	$91
September	$99
October	$96
November	$99
December	$99

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $118	17 $93	18 $103	19 $271
20 $163	21	22 $92	23 $84	24 $84	25 $88	26 $102
27 $84	28 $84	29 $84	30 $84

Su	Mo	Tu	We	Th	Fr	Sa
				1 $99	2 $109	3 $107
4 $99	5 $99	6 $99	7 $102	8 $99	9 $107	10 $110
11 $99	12 $99	13 $102	14 $99	15 $102	16 $110	17 $107
18 $102	19 $102	20 $102	21 $99	22 $99	23 $107	24 $116
25 $102	26 $102	27 $102	28 $102	29 $102	30 $110	31 $110

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (High Floor)

Room, Accessible, Bathtub

Room, 2 Double Beds (High Floor)

Room, 2 Double Beds, Accessible

Room, 2 Double Beds

Standard Room, 1 King Bed

Room, 1 King Bed, Accessible

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Hyatt Place Atlanta Duluth Johns Creek

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Prices for upcoming dates