Is parking available at the property?

Yes, parking is available on-site. There is a covered self-parking option with a fee of USD 30 per night, which includes in/out privileges. Limited parking is available, and reservations are not required.

What type of breakfast is offered and what are the serving hours?

The hotel offers a to-go breakfast with prices ranging from approximately USD 8 to 30 per person. Specific serving hours are not provided.

Does the property allow pets?

Pets are not allowed at the property. However, service animals are exempt from this policy.

What are the standard check-in and check-out times?

The standard check-in time is 3:00 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Yes, the hotel provides a complimentary airport shuttle service to Chicago O'Hare International Airport, which is located just 1.5 miles away. Guests can arrange the transfer through the hotel.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities, including the registration desk, public areas, and rooms. Specific details about bathroom accessibility and pool access features are not provided.

Where is the property located in relation to key landmarks?

The hotel is conveniently located in Rosemont, just 1.5 miles from Chicago O'Hare International Airport and 1.3 miles from the Fashion Outlets of Chicago. Other nearby attractions include the Donald E. Stephens Convention Center (1.1 miles) and Allstate Arena (2.6 miles). Public transport options are not specified.

Hyatt Centric Chicago Ohare - Chicago Accommodation

Average nightly price at Hyatt Centric Chicago Ohare by month, last 12 months (USD)
Month	Average price
January	$115
February	$122
March	$152
April	$194
May	$219
June	$231
July	$230
August	$192
September	$235
October	$185
November	$172
December	$138

What guests think

At Hyatt Centric Chicago Ohare, travelers praise very clean, comfortable, often spacious rooms, friendly staff, and a convenient location near O’Hare with an airport shuttle, making it a solid choice for layovers and events at the nearby casino.

Common frustrations include paid parking and other add-on charges, no included breakfast, and limited restaurant or room-service availability at times. Some guests also note thin walls or smoke odors, occasional maintenance or A/C issues, and inconsistent shuttle information late at night. Expect a clean, comfortable airport stay with convenient transport, but budget for extras.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Airport shuttle is frequent and generally reliable, though a few guests report confusing late-night schedules. Parking is in a nearby garage and widely considered expensive; there is no pool, and the gym was unavailable during some stays.

Related guest reviews

10

Elaine

Oct 15, 2025

·

Stayed 1 night

Beautiful and modern hotel and super comfortable beds. Great friendly staff and easy and convenient airport shuttle. Highly recommend!

8

Ayanlie

Nov 6, 2025

·

Stayed 2 nights

Great place to stay, beautiful bathroom, but the parking spot was very expensive, we paid $60 for 2 nights.

4

Gary

Jan 22, 2024

·

Stayed 3 nights

Was disappointed because we selected to stay there to use the fitness room bit that room was not available to us during the entire stay because it was under construction supposedly due to a burst pipe

10

mark

Mar 28, 2024

·

Stayed 1 night

$25 charge for parking is outrageous! I know this is Chicago where everything is expensive. However, my stay was only 12 hours and that is like paying $50. Even if i stayed longer 3pm to checkout at 11am $25 is still price gouging! Parking is not secure, other than covered parking cost should be prorated for time of stay (12 hrs x $1.25= $15).

10

Adrienne

Aug 7, 2024

·

Stayed 1 night

Property was clean and accessible. Didn't like the hidden parking charge though!

6

Jennifer

Jan 22, 2024

·

Stayed 1 night

I emailed twice to check on the shuttle details and tell them exactly when we were landing and of course, we waited for the shuttle, but it was at least 25mins late, before we gave up and took a Lyft. No one answered the front desk phone, and the phone number given for the shuttle, doesn’t lead to a person - the line just hangs up. Super frustrating- and the front desk person was unapologetic. Not the best welcome.

8

Larissa

Jul 1, 2024

·

Stayed 3 nights

The staff was really nice, good coffee. Wished they had a swimming pool. And a fan in the bathroom.

4

Philip

Dec 18, 2023

·

Stayed 1 night

I'm giving this hotel a low rating due to the inaccurate information regarding the schedule and arrangements for their airport shuttle. If you call the hotel phone number there is an option for "shuttle information" where there is a recording indicating that the shuttle runs 24 hrs per day, at 15 and 45 on the hour with pickup at the Shuttle Terminal Gate 1 at Chicago O'Hare. Moreover, I received a text message reminder of my stay with that same information. Accordingly, I went to the Indicated pick-up spot on arrival (10:30pm). No shuttle came at 10:45pm; ditto at 11:15pm. At 11:30pm, I decided to call the hotel. Not easy to find the phone number, as Googling gets you the main Hyatt reservations number. When I finally got through to the front desk they informed me that after 10:00pm the shuttle only comes when you call to request it. So basically I ended up waiting more than an hour for the ride from the airport to the hotel.

10

Aaron

Oct 1, 2024

·

Stayed 2 nights

Didn’t like all the trash in parking garage stairs ways especially level 4. From Saturday till Monday morning it was still not even picked up. Very disappointing and unsanitary parking garage.

10

Dennis

Aug 26, 2024

·

Stayed 1 night

Perfect for spending the overnight layover at O'Hare. Professional Shuttle drivers run like clock work on the half hour.

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Cleanliness

Most reviews highlight very clean rooms and public areas, with housekeeping generally praised. A minority report issues such as smoke odors, stained or unclean items, and occasional lapses.

Related guest reviews

6

Shari

Sep 2, 2024

·

Stayed 3 nights

Room reeked of lingering cigarette smoke. We were promised an air purifier for the 3 days we stayed. Bathroom toliet wasn’t clean and the bathroom floor smelled like urine.

4

Robert

Jul 14, 2024

·

Stayed 1 night

Smelled like cigarettes in room

2

Luisana

Aug 3, 2024

·

Stayed 1 night

The bathtub had hair on it. Look like it had not been cleaned at all. When I arrived to the room the ac was turned off and hot. Do not stay here! It is very close to the casino and that's about the only positive thing I can say. While I was there I had no phone signal.

10

margarita

Jul 14, 2024

·

Stayed 1 night

Excellent, very clean.

10

Allison

Oct 27, 2025

·

Stayed 2 nights

Parking lot was fine, staff was friendly, room was clean and comfortable

10

Courteney

Aug 23, 2024

·

Stayed 1 night

Rooms were clean and the hotel was quiet

10

Agnieszka

Jun 21, 2025

·

Stayed 1 night

Very clean hotel, quiet rooms with upgraded bathrooms.

10

michelle

Nov 27, 2025

·

Stayed 1 night

The room was clean and spacious. Great night’s sleep!

2

Bryson

Sep 4, 2023

·

Stayed 1 night

Got bitten by bed bugs. I would STRONGLY RECOMMEND that you pick a different hotel.

2

Cameron

Jun 12, 2024

·

Stayed 1 night

Very disappointed in this hotel. It was very dirt and when we lifted the covers on the bed we saw the mattress was stained a brownish color. The pillows were feather which my wife and kid are allergic to. We asked for hypoallergenic pillows and after 3 hours we still didn’t get them even after asking 2 additional times. We ended up leaving.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often spacious, modern-feeling and quiet, with comfortable beds and good showers, though some report thin walls. A few note dated elements, limited outlets or USBs, A/C or humidity issues, and inconsistent mattress or pillow comfort.

Related guest reviews

10

Cathleen

Aug 10, 2024

·

Stayed 2 nights

No complaints whatsoever! Clean room. Excellent water pressure in the shower. Fluffy white towels. Crisp white bedding. Polite and efficient staff. Convenient garage parking. We were here for the Buddy Guy concert at Rivers Casino and it was a super short walk to the event center. Would most definitely stay again next time I need to stay in the area.

6

Ambita

Oct 14, 2024

·

Stayed 3 nights

The air conditioning wasn’t working properly. We had come for a race and didn’t get proper sleep.

8

Peter

Aug 20, 2024

·

Stayed 3 nights

Older facility. No USB ports. Good convenience food and drinks

10

Leslie

Aug 3, 2025

·

Stayed 1 night

Comfortable bed, large room, check in was easy.

10

Rana

Jul 12, 2025

·

Stayed 1 night

New, pretty, big rooms, great staff, good food at Cima

6

Deb

Jun 29, 2024

·

Stayed 1 night

The humidity in our room was awful. Stayed one night and all of our clothes were damp the next morning

8

Kim

Oct 19, 2025

·

Stayed 2 nights

Parking in ramp close & convenient Overall hotel was very nice and clean, bed was very lumpy and saggy and pillows had no firmness but that would me our only complaint.

8

HARRY

Jun 27, 2023

·

Stayed 1 night

Hotel is clean and comfortable; rooms are well sound-proofed.

10

Neela

Aug 1, 2025

·

Stayed 2 nights

Great hotel. Large, comfortable room. Breakfast was excellent. Staff was friendly, very helpful with my early check-in. The walls are not exactly soundproof, as I could hear the couple next door having some morning enjoyment.

6

Tina

Aug 25, 2024

·

Stayed 2 nights

The hotel is a little outdated but ok. The bed was pretty hard and not a comfortable sleep for us. The staff were very nice. Emily and Rhia are absolutely the best. Overall, i don't think we will come back because there are no good food options and the wall are very thin.

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly, efficient, and helpful at check-in and in the restaurant and shuttle, with staff often accommodating disrupted travel. However, several guests encountered unfriendly or unresponsive front desk interactions and frustration with early check-in fees or policy communication.

Related guest reviews

6

Jennifer

Oct 8, 2024

·

Stayed 3 nights

Rooms are very clean and comfortable. Atmosphere was cozy.Front desk staff was not very friendly when i checked in. Both ladies (one older one younger) gave me a very cold look. No warmth AT ALL, not even a friendly welcome smile. :/ check in was seamless though.Housekeeping staff was very welcoming & professional. I would give this hotel 5 stars if they had customer service professionals at the reception desk.

10

Tabitha

Jul 7, 2025

·

Stayed 2 nights

Staff was so friendly. Room was exceptional.

10

Ana

Dec 1, 2025

·

Stayed 1 night

It was great! The check-in was easy and the Agents were very cordial. Treated us with courtesy. I Definitely will be back.

2

Robert

Jan 12, 2024

·

Stayed 1 night

When I went to check out they wouldn\'t give me a receipt. They informed me that since I had made y reservation through Expedia I would have to get it from them. I then asked them for a receipt for the $50 of mine that I had to leave as a deposit on my credit card. They tried to tell me that it wasn\'t a charge it was a hold on my checking account for $50 and that it would go away in 5 TO 7 BUSINESS DAYS(wE ALL KNOW THAT every DAY IS A BUSINESS DAY EVEN SATURDAY AND SUNDAY) ! To which I responded with if I do not have access to the $50 than it is a PENDING CHARGE not a hold. I also let them know that in this modern day of Information Technology that a hold for $50 should be reconciled at the end of day that you check out. This is just another way for a major company to hold onto your money and maybe not even give it back if you\'re not checking your bank accounts. So after many calls to ficticious managers they put someone on the phone with me who was not a manager but a securtiy officer. I wanted to give them cash for the deposit because this is one of the few business\'s that is still functioning in the reality before computers by using the line "It\'s on hold and will be released in 5 to 7 business days. but they refused because they want to hold your bank accounts hostage. So they gave be a blank piece of paper with their logo on it for my receipt for my $50 deposit. My checkout was Saturday 1/6/24. It is Friday 1/12/24 and they just released my $50. No letters left cant finni

10

Robbie

Jul 11, 2025

·

Stayed 1 night

Anthony checked us in. He was terrific. Never have I been checked in so quickly. Seems check in at every hotel takes a long time, but not this time. Our flight was canceled and this hotel came through. We asked about a local store to get a toothbrush and Anthony took the time to get us one from the hotel, even though he had a huge line of others waiting whose flights were canceled.

10

James

Oct 5, 2024

·

Stayed 3 nights

Very convenient, clean, good restaurant, friendly staff, good price, easy parking.

6

Gregory

Oct 16, 2024

·

Stayed 3 nights

After many hours of driving we came into the lobby where the 2 young women were behind the counter on their phones. They barely acknowledged us. They were not forthcoming with too much information. I had to ask the questions. Also there are no microwaves in the rooms and there weren’t enough towels for a multi night stay. I wouldn’t return to this property.

6

Jebron

Sep 3, 2024

·

Stayed 1 night

The front desk staff were friendly except for one person who wasnt very understanding to my complaint for being charged $8 for ordering two club sodas from the rude bar tender Saturday night. Ive never been charged for club soda and its my drink at every restaurant i go to instead of still water. The lady who took may daily breakfast order to go so sweet, friendly and i loved her personality. The bar tender lacked the basics for being in the customer service business. Its not about knowing how to make cocktails!

6

Curtis

Sep 18, 2024

·

Stayed 1 night

I was super disappointed after a long flight that the lady at check in said, “well we do have some rooms ready and available, but if you’d like to check in early it will be $35”...that is enough to make me NOT come back.

10

Thomas

Sep 27, 2025

·

Stayed 2 nights

The service at this hotel really sets it apart from all other hotels! Friendly and courteous guest service at check in. Thank you, Elisa! The hotel food and coffee was delicious! The wait staff at the restaurant and coffee station was extremely attentive and went out of their way to provide personalized service. Thank you, Pina! Will definitely be staying at the Hyatt Centric O'hare the next time I am in Chicago!!

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AI-generated summary based on recent guest reviews

Location

Location is very convenient for O’Hare with shuttle access and an easy walk to Rivers Casino and nearby venues—good for layovers and events. It is farther from downtown, but transit access helps.

Related guest reviews

10

Cathleen

Aug 10, 2024

·

Stayed 2 nights

No complaints whatsoever! Clean room. Excellent water pressure in the shower. Fluffy white towels. Crisp white bedding. Polite and efficient staff. Convenient garage parking. We were here for the Buddy Guy concert at Rivers Casino and it was a super short walk to the event center. Would most definitely stay again next time I need to stay in the area.

10

Keshav

Oct 4, 2025

·

Stayed 2 nights

Excellent hotel in a great location

10

Armando

Aug 3, 2024

·

Stayed 1 night

Great location

10

Carol

Aug 2, 2024

·

Stayed 1 night

Conveniently located with shuttle service to O’Hare.

10

Robert

Oct 10, 2023

·

Stayed 4 nights

Stayed for Chicago marathon, although a long way from the heart of the city the train worked perfectly, a cheaper option to staying in the main hub but just as effective, great hotel, facilities and staff

10

Ravindran

Sep 6, 2024

·

Stayed 1 night

Nice hotel which closly located to ORD

10

Wendy

Aug 11, 2024

·

Stayed 1 night

Stayed here for K pop concert was convenient bus nearby .Nice large rooms very clean . Great shuttle to airport .

10

JAY

Aug 20, 2024

·

Stayed 1 night

Just needed a place real close to ORD for a 5 am flight. Nice place. Five minutes to the rental car drop-off.

8

Ibrar

Jun 1, 2024

·

Stayed 1 night

Easy access to airport

10

Antoine

Jul 29, 2025

·

Stayed 1 night

location

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AI-generated summary based on recent guest reviews

Dining

On-site dining and coffee receive frequent praise for quality, but hours can be limited and room service is sometimes unavailable. Breakfast is not included for most and several guests found offerings or prices disappointing.

Related guest reviews

6

Halid

Jun 23, 2024

·

Stayed 2 nights

Disappointed that >$100/night charge and there was no breakfast included. Buffet breakfast $19.95 where pancakes are hard to bite on and makes me think that they were frozen and just warmed/cooked out of package. Fruit salad mixture of cantaloupe, pineapple and red grape that looked like being from several days old. I ordered omelet for what you have to pay $5 more on top of buffet price or $17 just for omelet - presentation fair, taste was poor. I had to ask for toothpaste because none was available in the room. I liked the bed and room was clean, shampoo n body wash was great. Shuttle available every 30 min to n from airport.

10

Dana

Jun 25, 2023

·

Stayed 4 nights

My stay was for four nights and I ate every single meal there. The food was great, the service was great…everyone was so accommodating! I will definitely stay there again!

10

Robert

Mar 23, 2023

·

Stayed 1 night

Great stay. Excellent service at the front desk. I had questions, they had answers! Restaurant had great breakfast and service.

10

Catherine

Jul 5, 2023

·

Stayed 1 night

We were in town for a concert so there was a big group of us. We wanted a have a few adult beverages before the concert and decided to meet down at the hotel bar...only to find that it was closed even though the sign said it opened at 5pm. Very disappointing. The hotel missed out on a lot of money as I know we weren't the only group in town for the concert. When you have guests in the hotel, all services should be available.

8

Jody

Sep 14, 2025

·

Stayed 1 night

Excellent accommodations and very clean! HOWEVER… While there is a restaurant and bar, they did not offer room service. There wasn’t any complimentary coffee. This was disappointing to me only because I arrived late in the evening due to missing a connecting flight and had to leave very early in the morning. Those options would have been very nice to have.

10

Thomas

Sep 27, 2025

·

Stayed 2 nights

The service at this hotel really sets it apart from all other hotels! Friendly and courteous guest service at check in. Thank you, Elisa! The hotel food and coffee was delicious! The wait staff at the restaurant and coffee station was extremely attentive and went out of their way to provide personalized service. Thank you, Pina! Will definitely be staying at the Hyatt Centric O'hare the next time I am in Chicago!!

10

Benjamin T

Aug 3, 2025

·

Stayed 3 nights

Very nice hotel with fantastic breakfast options

4

Djeff

Oct 24, 2024

·

Stayed 2 nights

Breakfast is overchange for little that was bland. Bought parfait from snack bar that was spoiled and expired and they wouldn't refund my money after i brought it back

8

Gail

Aug 14, 2023

·

Stayed 1 night

They need to update the open hours of the restaurant and bar

10

Neela

Aug 1, 2025

·

Stayed 2 nights

Great hotel. Large, comfortable room. Breakfast was excellent. Staff was friendly, very helpful with my early check-in. The walls are not exactly soundproof, as I could hear the couple next door having some morning enjoyment.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $137	2 $296	3 $293	4 $293	5 $232	6 $945	7 $182
8 $110	9 $233	10 $223	11 $228	12 $125	13 $130	14 $187
15 $394	16 $701	17 $331	18 $249	19 $134	20 $170	21 $161
22 $106	23 $105	24 $106	25 $117	26 $121	27 $121	28 $120
29 $105	30 $106

Hyatt Centric Chicago Ohare

Prices for Hyatt Centric Chicago Ohare

Monthly average prices

About this property

Location

Room options

Room, 2 Queen Beds (High Floor)

Room, 1 King Bed (High Floor)

Room, 2 Queen Beds

Room, 1 King Bed

Guest reviews of Hyatt Centric Chicago Ohare

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Hyatt Centric Chicago Ohare

Considering this hotel for your Chicago trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24
25	26	27	28	29	30 $138	31 $137