Is parking available at the hotel?

Self parking is available on-site for a fee of JPY 2000 per night, which includes in/out privileges. Parking is limited and height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:00 AM to 10:00 AM for a fee of approximately JPY 3400 for adults and JPY 1700 for children.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The hotel offers step-free entrances and wheelchair-accessible facilities. Specific details about accessible rooms and bathrooms are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Tokyo, within a 5-minute drive of Tokyo Imperial Palace and Tokyo Dome. It is 0.7 miles from Tokyo International Forum and 2.7 miles from Tokyo Tower, with easy access to public transport.

What are the policies for children staying at the hotel?

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Hotel Metropolitan Tokyo Marunouchi

Average nightly price at Hotel Metropolitan Tokyo Marunouchi by month, last 12 months (USD)
Month	Average price
January	US$219
February	US$247
March	US$269
April	US$240
May	US$235
June	US$198
July	US$189
August	US$179
September	US$212
October	US$251
November	US$284
December	US$263

What guests think

Hotel Metropolitan Tokyo Marunouchi delivers a highly convenient base beside Tokyo Station, with striking city and train views, generally clean rooms, and helpful staff, making it popular for rail travelers, airport connections, and easy access to nearby sights.

Many note small room sizes and some dated bathrooms or occasional odors, though higher-category rooms can feel more spacious and quiet. Facilities are mixed: a very small gym and limited coin laundry capacity, and recent renovations temporarily closed some dining and bar options. Breakfast is frequently praised for quality and variety, yet a few found it overpriced, and several guests found the hotel entrance and signage tricky to locate. Expect a compact, well-run base ideal for train travel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Gym is very small with just a few cardio machines; coin laundry is available but limited in number and cycles are long. Recent renovations temporarily closed some on-site dining and bar services.

Related guest reviews

8

Kaori

25 Jul 2025

·

Stayed 1 night

Great location next to Tokyo station with wonderful train truck view. The breakfast was disappointing. The gym was too small.

8

Caroline

5 Oct 2025

·

Stayed 1 night

The gym was inadequate

10

Walter

27 Sept 2025

·

Stayed 12 nights

I really enjoyed staying at this hotel. The hotel was clean, room was nice, and the front-desk staff was friendly and helpful. My room was kept clean by the outstanding housekeeping staff. The hotel is located by the JR Tokyo rail staition, so I had access to the subway and the bullet train. I definitely recommend this wonderful hotel. There was a fitness center and laundry room available at the hotel. If I ever return I will return to this hotel.

6

Kathleen

9 Jan 2025

·

Stayed 4 nights

Property in middle of room renovations, can be noisy. The restaurant was closed down the second day we were there without notice. If we had known this information, we would have stayed somewhere else. Property is very convenient to train and subway

8

Edison

18 Sept 2025

·

Stayed 5 nights

There's only 3 washing machines and each wash takes 2 hours to complete.

10

Paik Swan

17 Feb 2026

·

Stayed 1 night

Room was spotless though very small. Staff polite and the location very convenient. They advertised a gym but it was tiny…only 3-4 treadmills. Some mats and nothing else. Very disappointing there.

10

Han Ping

3 Jul 2025

·

Stayed 4 nights

Convenient location but quiet since it’s 27+ floor. Decent staff service with clean room. New equipment and modern design. It comes with 3 individual washer and dryer in all machines. Overall excellent exp.

10

TAKAKO

11 Sept 2025

·

Stayed 1 night

ゲストルーム、スタッフ、冷房、ジムすべてよい。

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8

David

13 Jan 2025

·

Stayed 4 nights

Very nice property near the central Tokyo Station with excellent transportation options. Highly refined, polite staff always available (even though communication can be challenging since most are not really fully fluent in English). One huge disappointment: we were not aware that all dining services, bars room service etc. were closed for renovations. Very,very inconvenient for us.

10

william

3 Dec 2024

·

Stayed 6 nights

Courteous and helpful staff. Quiet room for sleeping. Note access to hotel is special elevator to 27th floor for reception, in Sapia Tower next to Tokyo Station

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AI-generated summary based on recent guest reviews

Cleanliness

Housekeeping is frequently praised and rooms are generally very clean. A minority reported musty or foul odors and occasional bathroom mildew or wear.

Related guest reviews

10

Steve

13 Nov 2025

·

Stayed 3 nights

Everything was clean and nice. Great location

10

Lillian

27 Nov 2025

·

Stayed 1 night

Clean rooms, very kind staff starting from the front desk to housekeeping. Quiet place in a very central location.

10

Rosanne

16 Nov 2025

·

Stayed 1 night

Great view, professional courteous & helpfull staff, spotless rooms, and did I mention GREAT VIEWS!! My room was on the 28th floor.

10

Lan-Fang

19 Dec 2024

·

Stayed 4 nights

View was great but there were some mold around the tub against the wall and some peeling on the shower walls

10

Thi Thanh Van

9 Nov 2025

·

Stayed 3 nights

Room was very clean. Staff were courteous and very helpful, helped us through the process of sending our luggages to the hotel in Nagoya. We had a bit of an issue trying to find the hotel walking from the Airport Limousine stop as couldn't see the hotel sign. However, the hotel is very conveniently located just outside of the Shinkansen station. We would definitely stay at this hotel again.

4

Ioana

27 May 2025

·

Stayed 1 night

The Room is very small. So small that when you open the suitcases there is barely any room to walk around it. The room and washroom looks old and there was mould in the washroom. They were supposed to have water bottles in the room yet none were provided. Location is close to most transportation means (trains and subway).

10

Erick

1 Oct 2025

·

Stayed 2 nights

Excellent service, clean and quiet.

10

Alan

12 Oct 2025

·

Stayed 7 nights

Staff was excellent but the room had a foul smell. Staff was willing to change our room but the other rooms also had the same smell so we stayed in the original room for a week. Purchased febreze that work on the carpet, and we could tolerate the odor.

8

Tony

22 Sept 2025

·

Stayed 3 nights

Cosy room, convenient location. Really enjoyed our stay. The only negative was a distinct stale smell in and outside the room

10

Dan

26 Nov 2025

·

Stayed 1 night

Room is exceptionally clean. Staff is particularly courteous and helpful.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often small by international standards but many have excellent city or train views and effective soundproofing. Some bathrooms and furnishings feel dated, with occasional maintenance issues.

Related guest reviews

6

Kari

8 Mar 2025

·

Stayed 1 night

Very close to Tokyo Station if you exit the correct doors of the station. We only stayed one night before our flight out. We arrived late as we came in from Hiroshima on the bullet train. The staff was wonderful and the location was very convenient. Unfortunately, our room was quite outdated, the bathroom was akin to something you’d see on a boat or a plane, peeling walls in the shower, cracks in the sink, yellowing/discoloration of fixtures meant to be white. The entire room is in dire need of a refresh. There were signs indicating renovations were in progress, so assuming this will all be fixed eventually. We would consider staying again once updates are completed.

8

May

8 Oct 2025

·

Stayed 4 nights

Great location for transportation and food (inside Tokyo station and around), attractions and sights were 35 mins or less. Great amenities inside the room but the room had a musty smell.

10

Maria

14 Oct 2025

·

Stayed 4 nights

My husband and I stayed here for several nights and were thrilled to be upgraded to a junior corner suite on the 34th floor, which had the most amazing city views. The shower room was spacious and the toilet area had wonderful features. Very comfortable king bed and nice living room. The staff was terrific and we appreciated the close proximity to Tokyo Station. Also walking distance to Imperial Palace and restaurants. We would stay here again in a heartbeat.

8

Hirokazu

21 Nov 2025

·

Stayed 1 night

Room was too small for 2 guests

10

Sebastian

31 Oct 2025

·

Stayed 2 nights

Great location, right above Tokyo Station … amazing room view, good size room .. would stay again next visit !!!

10

Johnny

10 Oct 2025

·

Stayed 1 night

Location was convenient, even quiet considering it was next to the train station. Room was small but this is expected in Tokyo

10

Siew Fuang Violet

26 Oct 2025

·

Stayed 8 nights

Room had a fantastic view of the train station and city skyline and was generally quite quiet. Fitness corner was a little spartan though, but service of staff was impeccably polite.

10

Paik Swan

17 Feb 2026

·

Stayed 1 night

Room was spotless though very small. Staff polite and the location very convenient. They advertised a gym but it was tiny…only 3-4 treadmills. Some mats and nothing else. Very disappointing there.

8

Valerie

9 Oct 2025

·

Stayed 3 nights

The lobby is magnificent. The rooms are a lot smaller than they appear online. The bathroom was a very traditional Japanese style which was surprising given the rating of the hotel. Bathroom smelt musty if the fan wasn’t on.

8

David

20 Oct 2025

·

Stayed 1 night

Good Location for Tokyo Station Rooms very small

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Service

Staff are widely praised as friendly, professional, and helpful, assisting with luggage, directions, and special requests. A few guests noted check-in issues or unsympathetic responses, but these appear uncommon.

Related guest reviews

10

Jeffery

30 Oct 2025

·

Stayed 2 nights

The room was "small" but very clean. Lots of amenities which we took advantage of. The check in staff was very excellent! We were there early because we disembarked from a cruise ship. They let us check in and leave our luggage there. When we returned, we found out that they already delivered our luggage to the room (like on a cruise ship)!!! The staff was also very helpful and patient with the many times we asked for directions. And last, they also called a cab for us and helped the driver and us load the cab with the luggage!!! What great customer service!!!

10

Lillian

27 Nov 2025

·

Stayed 1 night

Clean rooms, very kind staff starting from the front desk to housekeeping. Quiet place in a very central location.

8

Melissa

23 Feb 2026

·

Stayed 1 night

The location was perfect for our needs, we arrived late and had an early Shinkansen to catch the next morning. There was a small issue at checkout when the staff asked for payment even though we had already paid the night before. Aside from that minor hiccup, we had a great stay overall.

10

Eddie

29 Nov 2025

·

Stayed 2 nights

Second time staying at this hotel. Great place to stay for convenience (close to transit system), cleanliness, friend and helpful staff.

10

catherine

21 Oct 2025

·

Stayed 3 nights

The front desk staff was particularly helpful and went out of their way to get us a taxi on a rainy night. Being so close to the train station was also a big plus for us. We highly recommend this hotel.

10

Yuko

5 Jan 2025

·

Stayed 2 nights

I was needy during the stay and at everytime, the staff were amazing!! Appreciate their professional assistance.

10

Francisco

11 Nov 2025

·

Stayed 1 night

Convenient central location for Tokyo visit, helpful staff that will go at great length to assist and clean room with good soundproofing.

6

Glen

6 Sept 2025

·

Stayed 4 nights

Checking in took a long time. My reservation through Hotels.com was lost. It took the front desk a long time to figure it out.

10

Iain

26 Nov 2025

·

Stayed 5 nights

Very professional and friendly staff. Great location next to Tokyo Station. Room spotless with everything you need. Breakfast very nice.

2

Joannah

14 Oct 2025

·

Stayed 1 night

Considering the price I paid per night, I was expecting more, but it felt like all they cared about was the money coming in with almost non-existent customer service. It felt like they were gouging me. In addition, I slipped in the bathtub while showering , but they did not care after I reported it to them. Instead, they kept calling to let me know the room needed to be vacated and cleaned, when the fall was the reason for the delay. Never again!

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Location

Directly adjacent to Tokyo Station, ideal for Shinkansen, metro, and airport bus connections, and walkable to Ginza and the Imperial Palace. Several guests found the entrance or signage confusing, though rooms remain quiet despite nearby tracks.

Related guest reviews

8

Melissa

23 Feb 2026

·

Stayed 1 night

The location was perfect for our needs, we arrived late and had an early Shinkansen to catch the next morning. There was a small issue at checkout when the staff asked for payment even though we had already paid the night before. Aside from that minor hiccup, we had a great stay overall.

8

Lisa

14 Feb 2025

·

Stayed 1 night

People need to know that this hotel is on the 27 floor of the Sapia building. A building just next to TOKYO STATION. THE HARDEST THING ABOUT THE HOTEL IS FINDING IT!

10

Sebastian

31 Oct 2025

·

Stayed 2 nights

Great location, right above Tokyo Station … amazing room view, good size room .. would stay again next visit !!!

10

Johnny

10 Oct 2025

·

Stayed 1 night

Location was convenient, even quiet considering it was next to the train station. Room was small but this is expected in Tokyo

10

Thorsten

3 Oct 2025

·

Stayed 5 nights

Great location for some travel plans (but see below), stylish and comfortable. If I were plannign to make good use of the overly expensive JR-Pass by doing day excursions from Tokyo, this hotel would certainly be a very good base to start from. If you want to explore Tokyo, however, I think other locations might be better suited. Wherever you are in Tokyo, if you want to see something else you have to travel by metro for a while - so maybe planning ahead and deciding on where you want to be most of the time in order to book a hotel there might be a good alternative.

10

AKIKO

26 Feb 2026

·

Stayed 1 night

東京駅直結で移動が超スムーズなホテル。お部屋はそんなに広くはなかったですが、清潔な部屋で眺めが良く特に夜景が最高でした。アメニティが豊富でスタッフのサービスも良いと思います。また機会があれば宿泊したいです。

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10

Frank

6 Jan 2026

·

Stayed 1 night

Convenient to Tokyo Station. Spacious room. Nice brunch. All very pleasant.

10

Emily

25 Oct 2024

·

Stayed 2 nights

Really convenient to public transportation. The airport shuttle drops you right off at the entrance at Tokyo station!

10

Thi Thanh Van

9 Nov 2025

·

Stayed 3 nights

Room was very clean. Staff were courteous and very helpful, helped us through the process of sending our luggages to the hotel in Nagoya. We had a bit of an issue trying to find the hotel walking from the Airport Limousine stop as couldn't see the hotel sign. However, the hotel is very conveniently located just outside of the Shinkansen station. We would definitely stay at this hotel again.

10

Mele

25 Oct 2024

·

Stayed 2 nights

We love this hotel. Conveniently right outside the doors of the Tokyo Station Yaesu North Exit. And the limousine bus to the Haneda and Narita Airport leaves from the building next door. Only a less than 5mins walk from the hotel, again, convenient when you have bags and suitcases. We are from the restaurants in the Tokyo station, and from the Bellmart Kiosk and Lawson next door. The hotel was excellent, facilities was amazing! We would definitely recommend.

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Dining

Breakfast is frequently praised for quality and variety with Japanese and Western options and views. A few guests found it overpriced or disappointing, and renovations temporarily limited on-site dining.

Related guest reviews

8

Kaori

25 Jul 2025

·

Stayed 1 night

Great location next to Tokyo station with wonderful train truck view. The breakfast was disappointing. The gym was too small.

10

John

17 Oct 2025

·

Stayed 3 nights

Our room was kept tidy with no complaints while we were out most of the day. Just as you would expect, nothing negative. We had a high floor on the 33rd with glorious view of Tokyo. The location was important right at Tokyo train station. We also dined on our last night at Tenq00, and had terrific service overlooking the city sitting side by side. Highly recommend the wagyu dinner here to top off your time here. We look forward to visiting again.

10

Greg

16 Oct 2025

·

Stayed 1 night

Hotel was great, staff friendly. The restaurant was just ok for dinner. Breakfast was absolutely terrible and over priced.

10

Leonid

6 Nov 2025

·

Stayed 3 nights

We loved this place. We stayed in a renovated room. It is modern and clean. Breakfast is excellent and reasonably priced. We highly recommend this hotel.

6

Kathleen

9 Jan 2025

·

Stayed 4 nights

Property in middle of room renovations, can be noisy. The restaurant was closed down the second day we were there without notice. If we had known this information, we would have stayed somewhere else. Property is very convenient to train and subway

8

Jaechang

16 Jan 2026

·

Stayed 2 nights

아침식사가 좋았어요

Translate

10

Iain

26 Nov 2025

·

Stayed 5 nights

Very professional and friendly staff. Great location next to Tokyo Station. Room spotless with everything you need. Breakfast very nice.

10

Frank

6 Jan 2026

·

Stayed 1 night

Convenient to Tokyo Station. Spacious room. Nice brunch. All very pleasant.

8

David

13 Jan 2025

·

Stayed 4 nights

Very nice property near the central Tokyo Station with excellent transportation options. Highly refined, polite staff always available (even though communication can be challenging since most are not really fully fluent in English). One huge disappointment: we were not aware that all dining services, bars room service etc. were closed for renovations. Very,very inconvenient for us.

10

Noriko

16 Nov 2025

·

Stayed 1 night

We loved everything about this hotel. Great location, the service, the room and the amazing breakfast with Tokyo train station view. We highly recommend this hotel to anyone who want to stay close to Tokyo station with great service. The bed was comfortable and the room wear was super comfortable that we wished we could buy one :)

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12	13 $273	14 $219
15 $166	16 $170	17 $651	18 $171	19 $419	20 $257	21 $497
22 $463	23 $315	24 $204	25 $419	26 $231	27 $335	28 $529
29 $184	30 $210

Su	Mo	Tu	We	Th	Fr	Sa
		1 $221	2 $189	3 $197	4 $217	5 $281
6 $280	7 $251	8 $364	9 $297	10 $179	11 $381	12 $497
13 $161	14 $334	15 $327	16 $340	17 $316	18 $412	19 $496
20 $289	21 $297	22 $286	23 $396	24 $350	25 $381	26 $343
27 $220	28 $232	29 $205	30 $458	31 $365

Prices for Hotel Metropolitan Tokyo Marunouchi

Monthly average prices

About this property

Location

Room options

Utsuroi-(Renovated)Corner Suite Twin For 3 Person(2 Single Beds &Amp; 1 Trundle)

Train View Twin 25Sqm

Utsuroi- (Renovated) Corner Suite Twin 55Sqm

No View 1 Double 17Sqm

Triple 25Sqm

Utsuroi- (Renovated) No View 1 Queen 17Sqm

(Pay Bf Fee At Front Desk 1700Jpy For 4-12 Years Old) -Utsuroi- (Renovated)Triple 25Sqm

Train View 1 Queen 20Sqm

Utsuroi- (Renovated) 1 King Deluxe 28Sqm (Separate Bathroom)

Twin 25Sqm

1 King Corner 22Sqm

No View 1 Queen 20Sqm

Utsuroi-(Renovated)Premium Corner King 40Sqm

Utsuroi- (Renovated) 1 Queen 18Sqm

Executive Corner Twin 30Sqm

Utsuroi- (Renovated) 1 Queen Train View 20Sqm

(Pay Bf Fee At Front Desk 1700Jpy For 4-12 Years Old) -Utsuroi- (Renovated) 1Queen 18Sqm

Utsuroi- (Renovated) 1 Queen Superior 20Sqm

1 Double 18Sqm

Utsuroi- (Renovated) 1 King Deluxe 28Sqm

Utsuroi- (Renovated) Twin 25Sqm

1 Queen Superior 20Sqm

Utsuroi- (Renovated) No View 1 Queen Deluxe 20Sqm

(Pay Bf Fee At Front Desk 1700Jpy For 4-12 Years Old) -Utsuroi- (Renovated) Twin 25Sqm

1 King 25Sqm

Deluxe Twin 28Sqm

Utsuroi- (Renovated) Triple 25Sqm

Guest reviews of Hotel Metropolitan Tokyo Marunouchi

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hotel Metropolitan Tokyo Marunouchi

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Prices for upcoming dates