Hospes Puerta de Alcalá, a Member of Design Hotels
Avg. for September
Prices for Hospes Puerta de Alcalá, a Member of Design Hotels
Select dates to see prices and availability
Avg. for September
Monthly average prices
Nightly prices at Hospes Puerta de Alcalá, a Member of Design Hotels average US$313 in the cheapest month (August) and US$575 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$378 |
| February | US$338 |
| March | US$442 |
| April | US$434 |
| May | US$467 |
| June | US$448 |
| July | US$356 |
| August | US$313 |
| September | US$573 |
| October | US$575 |
| November | US$429 |
| December | US$362 |
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Sept · US$573
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Most expensive: October (~US$575)
Cheapest: August (~US$313)
About this property
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a steam room and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Business amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Madrid? This hotel has 1830 square feet (170 square meters) of space consisting of conference space and meeting rooms. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours).
Dining
Enjoy Spanish cuisine at Malvar, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7:30 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 42 guestrooms featuring minibars and Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and designer toiletries.
Location
A stay at Hospes Puerta de Alcalá, a Member of Design Hotels places you in the heart of Madrid, steps from El Retiro Park and Puerta de Alcalá. This luxury hotel is 0.5 mi (0.8 km) from Gran Via and 0.3 mi (0.5 km) from Plaza de Cibeles.
What's nearby
Puerta de Alcalá(0.1 Miles)
Calle de Alcalá(0.1 Miles)
El Retiro Park(0.1 Miles)
Paseo del Prado(0.2 Miles)
Plaza de Cibeles(0.3 Miles)
Paseo de la Castellana(0.3 Miles)
Golden Mile(0.4 Miles)
Plaza de Colon(0.5 Miles)
National Archaeological Museum(0.5 Miles)
Círculo de Bellas Artes(0.5 Miles)
Thyssen-Bornemisza National Museum(0.5 Miles)
Gran Via(0.5 Miles)
Fountain of Neptune(0.5 Miles)
National Prado Museum(0.5 Miles)
El Corte Inglés(0.6 Miles)
The preferred airport for Hospes Puerta de Alcalá, a Member of Design Hotels is Adolfo Suarez Madrid-Barajas Airport (MAD)(10.1 Miles)
Parking
Airport shuttle
Restaurant
Business centre
Room service
Valet parking
Location
Puerta de Alcalá (0.1 Miles)
Calle de Alcalá (0.1 Miles)
El Retiro Park (0.1 Miles)
Paseo del Prado (0.2 Miles)
Plaza de Cibeles (0.3 Miles)
Paseo de la Castellana (0.3 Miles)
Room options
8
Suite Grand
Room details
Sleeps 4
560 ft²
6
Deluxe
Room details
Sleeps 2
388 ft²
8
Dreamer
Room details
Sleeps 2
312 ft²
6
Deluxe Triple
Room details
Sleeps 3
388 ft²
5
Deluxe Alcala
Room details
Sleeps 2
388 ft²
8
Junior Suite
Room details
Sleeps 2
538 ft²
Guest reviews of Hospes Puerta de Alcalá, a Member of Design Hotels
Based on 1,046 verified reviews
Who stays here?
Business
14%
Couple
58%
Family
14%
Group
9%
Solo
3%
What guests think
AI-generated summary based on recent guest reviews
At Hospes Puerta de Alcalá, a Member of Design Hotels, travellers praise the central, walkable location by Retiro Park and the consistently warm, helpful staff, while noting stylish, comfortable rooms that can face street noise late at night.
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What guests think
At Hospes Puerta de Alcalá, a Member of Design Hotels, travellers praise the central, walkable location by Retiro Park and the consistently warm, helpful staff, while noting stylish, comfortable rooms that can face street noise late at night.
Many reviews highlight spacious layouts and excellent beds; a few mention awkward room or bathroom design. Cleanliness is generally strong, though some comments cite maintenance or housekeeping lapses. The spa and terrace draw praise, and breakfast is well regarded, with occasional critiques about service or pricing. Expect a stylish, centrally based stay with attentive service.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
The spa draws repeated praise, and the outdoor terrace is appreciated. Limited consistent feedback on other facilities.
Related guest reviews
catherine
7 Mar 2025
·
Stayed 2 nights
Madeleine
8 Apr 2025
·
Stayed 4 nights
Roberta
6 Oct 2025
·
Stayed 1 night
Mack
27 Jul 2024
·
Stayed 2 nights
Ben
26 Mar 2024
·
Stayed 3 nights
MARIE SOL
10 May 2025
·
Stayed 1 night
STEPHANE
8 Aug 2022
·
Stayed 3 nights
Keiko
29 Oct 2024
·
Stayed 1 night
Andres
19 Jun 2024
·
Stayed 2 nights
Ana
8 Oct 2024
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Rooms and common areas are generally clean. A few reviews note housekeeping misses or maintenance wear.
Related guest reviews
Rob
6 Oct 2025
·
Stayed 3 nights
Erick
12 Feb 2023
·
Stayed 6 nights
Giselle
24 Apr 2023
·
Stayed 2 nights
Crane
10 Aug 2024
·
Stayed 4 nights
LUIS
22 Jan 2024
·
Stayed 7 nights
Valerie Jane Piguillet
8 Mar 2022
·
Stayed 4 nights
Andres
19 Jun 2024
·
Stayed 2 nights
Neal
30 Sept 2023
·
Stayed 2 nights
Joshua
6 Dec 2023
·
Stayed 6 nights
Ana
8 Oct 2024
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are stylish, spacious and comfortable, with quality bedding; quieter options face the courtyard. Several guests report street noise in lower/front rooms and some layouts or bathrooms feel awkward or less functional.
Related guest reviews
MA FERNANDA
29 Dec 2025
·
Stayed 2 nights
catherine
7 Mar 2025
·
Stayed 2 nights
Madeleine
8 Apr 2025
·
Stayed 4 nights
Marcus
18 Nov 2025
·
Stayed 2 nights
Mack
27 Jul 2024
·
Stayed 2 nights
Juan
1 Oct 2025
·
Stayed 2 nights
Lynn
19 Nov 2025
·
Stayed 2 nights
david
9 Oct 2022
·
Stayed 3 nights
andrea
13 Feb 2024
·
Stayed 2 nights
Raymond
7 Dec 2024
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is widely described as friendly, attentive and helpful, including thoughtful concierge support and early check-in. Occasional issues include slow or impersonal check-in and reports of understaffing or poor management.
Related guest reviews
Carlos
18 Sept 2025
·
Stayed 2 nights
nelson
24 Nov 2025
·
Stayed 1 night
AMBAR
25 May 2025
·
Stayed 3 nights
Gloria regina Oliveira
9 Jan 2025
·
Stayed 1 night
Madeleine
8 Apr 2025
·
Stayed 4 nights
Sandra
2 May 2025
·
Stayed 2 nights
Hilda
12 Jun 2025
·
Stayed 3 nights
Katherine
17 Dec 2025
·
Stayed 1 night
Phoebe
29 Jun 2025
·
Stayed 1 night
nelson
29 Nov 2025
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Prime central spot by Puerta de Alcalá and Retiro, walkable to museums, shopping and restaurants, and close to metro. Some nightlife noise can affect street-facing rooms.
Related guest reviews
Veronica
9 Sept 2025
·
Stayed 1 night
AMBAR
25 May 2025
·
Stayed 3 nights
Karl
5 Sept 2025
·
Stayed 3 nights
Rob
6 Oct 2025
·
Stayed 3 nights
Hilda
12 Jun 2025
·
Stayed 3 nights
Nora
4 Jan 2024
·
Stayed 5 nights
Katherine
17 Dec 2025
·
Stayed 1 night
Claudia
11 Jul 2025
·
Stayed 3 nights
andrea
13 Feb 2024
·
Stayed 2 nights
Joshua
6 Dec 2023
·
Stayed 6 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast is frequently praised for quality and value. A few note overpriced bar or a poorly managed breakfast service.
Related guest reviews
Ilja
18 Mar 2022
·
Stayed 3 nights
GERALDINE BENEDYTE CALLES
30 May 2022
·
Stayed 5 nights
Karl
5 Sept 2025
·
Stayed 3 nights
Andres
21 May 2023
·
Stayed 1 night
Madeleine
8 Apr 2025
·
Stayed 4 nights
Mack
27 Jul 2024
·
Stayed 2 nights
STEPHANE
8 Aug 2022
·
Stayed 3 nights
Phoebe
29 Jun 2025
·
Stayed 1 night
Aldo
9 Jul 2025
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Kim
4 Aug 2026
·
Stayed 3 nights
Jorge
8 Jun 2026
·
Stayed 2 nights
Nevin
27 May 2026
·
Stayed 1 night
hao-wei
20 May 2026
·
Stayed 1 night
Cindy
5 Apr 2026
·
Stayed 8 nights
FAQs about Hospes Puerta de Alcalá, a Member of Design Hotels
Is parking available at the property?
Parking is available on-site and is valet parking. The fee for valet parking is EUR 46 per day.
What type of breakfast is offered and what are the serving hours?
A buffet breakfast is available daily from 7:30 AM to 11:00 AM for a fee of approximately EUR 34 per person.
Are pets allowed at the property?
Pets are allowed at the property with a fee of EUR 40 per accommodation, per stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Is there an airport shuttle service available?
An airport shuttle service is available for a fee of EUR 140 per vehicle (maximum occupancy 2). Guests must contact the property 24 hours prior to arrival to arrange the transfer.
What accessibility features does the property offer?
The property features step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility are not provided.
What is the location of the property in relation to key landmarks?
The property is centrally located in Madrid, just steps from Puerta de Alcalá and a 10-minute walk from Gran Via. It is 0.6 mi (1 km) from the National Prado Museum and 0.3 mi (0.5 km) from Paseo de la Castellana.
What are the policies for guests staying with children?
Children 6 years old or younger stay free when occupying the parent or guardian's room, using existing bedding.
What are the policies regarding extra beds and cribs?
The property offers rollaway beds for a fee of EUR 60 per night, and advance request or confirmation is required. Specific information about cribs is not provided.
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Instant AI responses are based on hotel information
Prices for upcoming dates
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-21: NO DATA
- 2026-09-22: 546.1455467944336USD
- 2026-09-23: 554.9462385699463USD
- 2026-09-24: 573.9543540335083USD
- 2026-09-25: NO DATA
- 2026-09-26: 959.9314748236084USD
- 2026-09-27: 581.5063827053833USD
- 2026-09-28: 449.88528157196043USD
- 2026-09-29: 569.0482369491577USD
- 2026-09-30: 465.38858776245115USD
- 2026-10-01: 588.4844014874268USD
- 2026-10-02: 576.6067745425415USD
- 2026-10-03: 580.9824495181274USD
- 2026-10-04: 404.92046198638917USD
- 2026-10-05: 697.5105864697266USD
- 2026-10-06: 996.6442417272949USD
- 2026-10-07: 859.5046949688721USD
- 2026-10-08: 510.73967334594727USD
- 2026-10-09: 491.3035088076782USD
- 2026-10-10: NO DATA
- 2026-10-11: 548.5322913244629USD
- 2026-10-12: 470.7875281887817USD
- 2026-10-13: 480.5056279550171USD
- 2026-10-14: 612.2397253656006USD
- 2026-10-15: 443.7928260571289USD
- 2026-10-16: 695.3834289276123USD
- 2026-10-17: 464.30880667602537USD
- 2026-10-18: 403.8406808999634USD
- 2026-10-19: 520.4577731121826USD
- 2026-10-20: 424.3566615188599USD
- 2026-10-21: 797.9632620336914USD
- 2026-10-22: 754.7717386230469USD
- 2026-10-23: 1260.9397694641114USD
- 2026-10-24: 1209.75795USD
- 2026-10-25: 946.9416271673584USD
- 2026-10-26: 758.0110818823242USD
- 2026-10-27: 431.915164118042USD
- 2026-10-28: 412.4789645855713USD
- 2026-10-29: 455.6704879962158USD
- 2026-10-30: 427.5960397723389USD
- 2026-10-31: 431.915164118042USD
- 2026-11-01: 363.8885007485962USD
- 2026-11-02: 335.8140525247192USD
- 2026-11-03: 356.3300331436157USD
- 2026-11-04: 435.154542371521USD
- 2026-11-05: 559.3301371829224USD
- 2026-11-06: 579.8460828076172USD
- 2026-11-07: NO DATA
- 2026-11-08: 499.9418274874878USD
- 2026-11-09: 470.7875281887817USD
- 2026-11-10: 465.38858776245115USD
- 2026-11-11: 363.8885007485962USD
- 2026-11-12: 344.4523712045288USD
- 2026-11-13: 490.22372772125243USD
- 2026-11-14: 490.22372772125243USD
- 2026-11-15: 332.5746742712402USD
- 2026-11-16: 332.5746742712402USD
- 2026-11-17: 418.9577210925293USD
- 2026-11-18: 335.8140525247192USD
- 2026-11-19: 335.8140525247192USD
- 2026-11-20: 447.0322043106079USD
- 2026-11-21: 451.35136365051267USD
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for buffet breakfast: approximately EUR 34 per person
- Airport shuttle fee: EUR 140 per vehicle (maximum occupancy 2)
- Valet parking fee: EUR 46 per day
- Pet fee: EUR 40 per accommodation, per stay
- Service animals are exempt from fees
- Rollaway bed fee: EUR 60.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Business centre
Room service
Valet parking
Services
Business centre
Tour desk
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Concierge Services
Lockers Available
Parking
Parking
Airport shuttle
Valet parking
Parking Onsite
Internet
Free wi-fi
General
Room service
Restaurant
Non-smoking rooms
Hot tub/Jacuzzi
Steam room
Massage
Spa & wellness centre
Body treatments
Facial treatments
Breakfast in the room
Allergy-free room available
Family room
Snack Bar/Deli
Activities
Golf course (nearby)
Cycling
Bicycle Tour Information
Outdoor Furniture
Terrace
Fitness Center (nearby)