Hotel The Manhattan

excellent

Lovely room and hotel Was a bit tricky to find when walked a very short walk from the train station Wonderful shuttle from the entrance of the hotel to Tokyo airports I greatly appreciated the shuttle to Narita airport nice bus great service

Staff was kind and gentle.

We loved the size of the room and actually having two bathrooms was helpful. The room was clean and the main bath and shower were AMAZING. The staff is friendly though we didn't find even one that spoke English. Of course, I'm not downgrading the hotel for that, it's not their responsibility but it would be helpful for many guests. The location is also great as it's very close to the bus and train station and lots of restaurants and shopping. The only improvement I'd like to see would be the breakfast buffet. It's pretty good and the French toast bar is awesome! But most great hotels have an egg station for fresh cooked eggs. That would be a great improvement. Also, the TV's can use an update that has the availability of streaming apps like Netflix.

Room was spotless. I didn’t even find the obligatory random long black hair that’s in every hotel room in the world. The staff was extremely nice. It was quiet so we slept well. The room doors have slow closing hinges that should be mandatory in every hotel (prevents the slamming of doors by guests and staff when they’re cleaning). Can’t stress how much that keeps the noise levels down. Bathroom was amazing. Shower and sink's had great water temperature and pressure and even the side nozzles for a car wash affect. Note: we were in a suite. The bus/train station is close by and plenty of options to eat. The only down side is it’s on the outskirts of Tokyo so if you’re doing things in Tokyo you might have a 30 minute expensive taxi ride or an hour cheap train ride. But the hotel is great. And the breakfast buffet is wonderful. They have a great French toast station which is amazing. Even the scrambled eggs in the bin were rich and creamy instead of the usual dry and rubbery. Loved it.