Name: Quality Inn Duncan Spartanburg West
Address: 1391 East Main Street, Duncan, South Carolina, United States of America, Duncan, South Carolina, US
Price range: $73–$93 per night
Rating: 7.25

What guests think

At Quality Inn Duncan Spartanburg West, guests describe a budget stay with comfortable beds and generally clean rooms for the price, but recurring concerns include uneven staff professionalism, inconsistent housekeeping, and a basic, often understocked breakfast.

Location is often described as convenient for travel and near places to eat, with good value for the area. Rooms are basic and dated, with several mentions of door or fixture problems and multiple reports of bugs. Pool availability varies by stay. Expect a no-frills budget stop with trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Feedback on the pool is mixed, with one out-of-order report and another calling it decent.

Related guest reviews

2

Felipe

Jun 8, 2025

·

Stayed 1 night

Pool out of order in 90 degree heat Door locked me Rude staff

4

Timothy

Jul 15, 2024

·

Stayed 1 night

*** I WILL NOT BE STAYING HERE AGAIN *** The Good: -Beds were comfy -Pool was decent -Price was good The Bad: - 1 dead bug on top of bed - 1 dead beetle on floor near door - 2 live cockroaches in bathroom found on **2nd DAY** of our trip. - toilet quit working on 2nd day, because the tank refilling mechanism stopped pumping water. When I went to report the issue to the front desk person, she was out on break smoking a cigarette. She saw me but didn't acknowledge me in any way, so I left. All these issues are easily fixed at low cost with basic maintenance. Therefore, my conclusion is that this motel is not properly maintained. NOTE: This is the first time I've given a bad review of a hotels.com property, so im not a complainer.

8

Thomas

Aug 24, 2025

·

Stayed 1 night

This was a quick overnight trip with our family. We booked two queen beds. Per request for accessibility, we were given a room right by the handicap parking spots and wheelchair ramp, which was very helpful. The room looked like it had been updated pretty recently. There was a Q-tip on the floor next to one bed but otherwise the room was clean. The main door also looked like it hadn't been installed correctly; it closed fully at the bottom but not at the top. This could be a security concern, especially since the door is open to the outside. The continental breakfast included cereal, light & fit yogurt, biscuits, some watery looking gravy, a waffle maker and a few other items. Overall for the price it was a great deal. There is also a fantastic Indian restaurant next door; worth checking out!

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is inconsistent: while many guests found rooms and linens clean, multiple reviews cite dirty bathrooms, stained towels or bedding, and sightings of roaches or other bugs.

Related guest reviews

2

Bianca

May 15, 2023

·

This room was not cleaned properly….especially the restroom and sink areas. It had an old stale smell to it. It looked deserted and unsafe.

8

oscar

May 6, 2025

·

Stayed 2 nights

Clean

2

Joey

Feb 8, 2023

·

Stayed 1 night

Hotel is loud and dirty. Mattresses are infested with bed bugs. Multiple old mattresses stacked outside property major eye sore. Staff doesn’t care if property is unclean. Disgusted do not stay here

8

Mill Creek

Apr 4, 2023

·

Stayed 1 night

Bed linen had stains on them. Other than that things were fine

4

Timothy

Jul 15, 2024

·

Stayed 1 night

*** I WILL NOT BE STAYING HERE AGAIN *** The Good: -Beds were comfy -Pool was decent -Price was good The Bad: - 1 dead bug on top of bed - 1 dead beetle on floor near door - 2 live cockroaches in bathroom found on **2nd DAY** of our trip. - toilet quit working on 2nd day, because the tank refilling mechanism stopped pumping water. When I went to report the issue to the front desk person, she was out on break smoking a cigarette. She saw me but didn't acknowledge me in any way, so I left. All these issues are easily fixed at low cost with basic maintenance. Therefore, my conclusion is that this motel is not properly maintained. NOTE: This is the first time I've given a bad review of a hotels.com property, so im not a complainer.

10

Lisa

Jun 4, 2024

·

Stayed 3 nights

Comfortable bed and clean bathroom and linens--the most important part, as well as ample breakfast. Some hallway areas felt a bit worn, though not quite dingy.

6

Shawntae

May 5, 2025

·

Stayed 2 nights

The bathroom was really dirty. There was mold on the shower curtain. The Shampoo and Conditioner were empty. The towels were stained. It was not a great experience. The room had an overwhelming scent of bleach, indicating it was clean- but it wasn’t.

10

Katherine

Apr 27, 2023

·

Stayed 1 night

Very clean hotel and the staff were absolutely fantastic, very friendly and accommodating!

6

Steven

May 24, 2025

·

Stayed 1 night

Room was in pretty good repair but needs some final touches. Noted ne roach in bathroom. Room is a little dated.

8

Melissa

Feb 3, 2025

·

Stayed 3 nights

Kind staff ., clean room. Need more breakfast options ..

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Rooms

Beds are often comfortable, but rooms are dated with recurring maintenance issues such as misfitting doors, worn or broken fixtures, and TV or channel problems.

Related guest reviews

8

Lacy

Nov 18, 2024

·

Stayed 1 night

It was fine some updating could make it nicer and cleaner looking

8

Thomas

Aug 24, 2025

·

Stayed 1 night

This was a quick overnight trip with our family. We booked two queen beds. Per request for accessibility, we were given a room right by the handicap parking spots and wheelchair ramp, which was very helpful. The room looked like it had been updated pretty recently. There was a Q-tip on the floor next to one bed but otherwise the room was clean. The main door also looked like it hadn't been installed correctly; it closed fully at the bottom but not at the top. This could be a security concern, especially since the door is open to the outside. The continental breakfast included cereal, light & fit yogurt, biscuits, some watery looking gravy, a waffle maker and a few other items. Overall for the price it was a great deal. There is also a fantastic Indian restaurant next door; worth checking out!

6

Susan

May 14, 2025

·

Stayed 2 nights

The room and bed were fine. Tv did not have correct listing of channels (but no problem, I don’t watch much). Breakfast was substandard. Only thing to drink was coffee or milk. There was no cold water and the orange juice, apple juice machine was out of order. There was no waffle batter and front counter lady had to fill it (begrudgingly). Then there was no syrup, which she too filled. The biscuit gravy looked old and the biscuits were quarter size. Next day we just went over to Hardee’s.

6

Joyce

Mar 20, 2023

·

Stayed 2 nights

The front desk clerk was very friendly. The dude mopping the floor on Sunday morning was not. The television did not get any channels but we were not in the room enough to care. One of the towels had what looked like a makeup stain on the edge but I think it was clean - just a stubborn stain. Beds were comfy so that was nice.

8

PETER

Jun 8, 2025

·

Stayed 4 nights

Room was decent. AC worked great. Bed was comfortable.

4

Jason

Nov 11, 2024

·

Stayed 2 nights

The lights disnt work, it smelled like weed

10

Joanne S

Jun 19, 2023

·

Stayed 1 night

Quiet, comfortable bed, friendly staff, & good breakfast.

6

Carmella

Dec 30, 2024

·

Stayed 1 night

Rooms were ok, fine for one night to sleep. Definitely old. Staff was pleasant.

10

Veronica

Mar 5, 2023

·

Stayed 1 night

Staff was very nice. Would have liked a better locking system.

6

Scott

Oct 31, 2024

·

Stayed 1 night

Room was well worn sink was busted and caulked back together, zone line air unit couldn’t hold steady temp

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Service

Service is mixed: many note friendly, accommodating staff, but several report rude or unprofessional interactions and slow or inattentive front-desk help.

Related guest reviews

2

Felipe

Jun 8, 2025

·

Stayed 1 night

Pool out of order in 90 degree heat Door locked me Rude staff

2

Trish

Sep 26, 2025

·

Stayed 1 night

Staff was and has been extremely rude and unprofessional to me. The manager named angel has screamed at my husband and was extremely rude to me when it was a mishap on Thier end. Then I was double charged for a room. Definitely not happy and will not be back

6

Susan

May 14, 2025

·

Stayed 2 nights

The room and bed were fine. Tv did not have correct listing of channels (but no problem, I don’t watch much). Breakfast was substandard. Only thing to drink was coffee or milk. There was no cold water and the orange juice, apple juice machine was out of order. There was no waffle batter and front counter lady had to fill it (begrudgingly). Then there was no syrup, which she too filled. The biscuit gravy looked old and the biscuits were quarter size. Next day we just went over to Hardee’s.

8

Victoria

Jul 17, 2023

·

Stayed 2 nights

It was exactly what I needed. The staff was extremely helpful and friendly. The room was okay but door was left open after cleaning. The fridge had to be put back together and plugged in.

2

Gideon

Aug 31, 2024

·

Stayed 3 nights

Very very rude staff. Charged us $100 for our service animal. Bed was so so so uncomfortable!!

6

misty

Mar 22, 2025

·

Stayed 1 night

The check in was grand. The room very clean and cozy. Breakfast was disappointing. The lady behind the desk TERRIBLE service. I felt like i was bothering her asking a question. I had to say "excuse me maam" three times before she put her phone down and acknowledged me, with attitude of course. She got up and started replenishing plates etc 15min before the breakfast was to be over. She left the desk un attended walking outside talking on her phone. Poor customer service. Poor professional presentation. She was wearing sewat pants, hoodie, crocks... thats not concierge attire at all!

10

Joanne S

Jun 19, 2023

·

Stayed 1 night

Quiet, comfortable bed, friendly staff, & good breakfast.

8

Mallorie

Aug 10, 2024

·

Stayed 1 night

Up for a wedding. They accommodating me with a slightly early check in to change. Thank you! Room clean, bed very soft, but uncomfortable due to back and knee issues. There is a beautiful mountain view as you come in and looking to your right. I would come back. Very peaceful.

10

Katherine

Apr 27, 2023

·

Stayed 1 night

Very clean hotel and the staff were absolutely fantastic, very friendly and accommodating!

10

ricky

Sep 9, 2025

·

Stayed 2 nights

The housekeepers the couple and little young guy is awesome! Always willing to go the extra mile!

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Location

Location is convenient for travel, with several mentions of easy access and nearby dining, and some comments on area value.

Related guest reviews

10

Shaun

Aug 4, 2024

·

Stayed 3 nights

Very convenient

10

Alex

Jun 28, 2024

·

Stayed 1 night

No bad for the price and location.

8

Thomas

Aug 24, 2025

·

Stayed 1 night

This was a quick overnight trip with our family. We booked two queen beds. Per request for accessibility, we were given a room right by the handicap parking spots and wheelchair ramp, which was very helpful. The room looked like it had been updated pretty recently. There was a Q-tip on the floor next to one bed but otherwise the room was clean. The main door also looked like it hadn't been installed correctly; it closed fully at the bottom but not at the top. This could be a security concern, especially since the door is open to the outside. The continental breakfast included cereal, light & fit yogurt, biscuits, some watery looking gravy, a waffle maker and a few other items. Overall for the price it was a great deal. There is also a fantastic Indian restaurant next door; worth checking out!

8

Mallorie

Aug 10, 2024

·

Stayed 1 night

Up for a wedding. They accommodating me with a slightly early check in to change. Thank you! Room clean, bed very soft, but uncomfortable due to back and knee issues. There is a beautiful mountain view as you come in and looking to your right. I would come back. Very peaceful.

8

Dennis

Jun 22, 2025

·

Stayed 1 night

It was in a good location and reasonably priced. It was OK, nothing fancy, but nothing bad either.

10

Bridgette

Sep 18, 2023

·

Stayed 1 night

The view

8

Stephen

Aug 22, 2024

·

Stayed 3 nights

Very affordable and convenient

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AI-generated summary based on recent guest reviews

Dining

Breakfast quality is inconsistent; several guests found it limited or understocked (e.g., drinks or waffle items unavailable), while others described it as good or ample.

Related guest reviews

8

Thomas

Aug 24, 2025

·

Stayed 1 night

This was a quick overnight trip with our family. We booked two queen beds. Per request for accessibility, we were given a room right by the handicap parking spots and wheelchair ramp, which was very helpful. The room looked like it had been updated pretty recently. There was a Q-tip on the floor next to one bed but otherwise the room was clean. The main door also looked like it hadn't been installed correctly; it closed fully at the bottom but not at the top. This could be a security concern, especially since the door is open to the outside. The continental breakfast included cereal, light & fit yogurt, biscuits, some watery looking gravy, a waffle maker and a few other items. Overall for the price it was a great deal. There is also a fantastic Indian restaurant next door; worth checking out!

6

Susan

May 14, 2025

·

Stayed 2 nights

The room and bed were fine. Tv did not have correct listing of channels (but no problem, I don’t watch much). Breakfast was substandard. Only thing to drink was coffee or milk. There was no cold water and the orange juice, apple juice machine was out of order. There was no waffle batter and front counter lady had to fill it (begrudgingly). Then there was no syrup, which she too filled. The biscuit gravy looked old and the biscuits were quarter size. Next day we just went over to Hardee’s.

10

Lisa

Jun 4, 2024

·

Stayed 3 nights

Comfortable bed and clean bathroom and linens--the most important part, as well as ample breakfast. Some hallway areas felt a bit worn, though not quite dingy.

6

misty

Mar 22, 2025

·

Stayed 1 night

The check in was grand. The room very clean and cozy. Breakfast was disappointing. The lady behind the desk TERRIBLE service. I felt like i was bothering her asking a question. I had to say "excuse me maam" three times before she put her phone down and acknowledged me, with attitude of course. She got up and started replenishing plates etc 15min before the breakfast was to be over. She left the desk un attended walking outside talking on her phone. Poor customer service. Poor professional presentation. She was wearing sewat pants, hoodie, crocks... thats not concierge attire at all!

10

Joanne S

Jun 19, 2023

·

Stayed 1 night

Quiet, comfortable bed, friendly staff, & good breakfast.

10

marguerite

Oct 17, 2025

·

Stayed 2 nights

The stay was nice and so was the room. They good have a better variety of breakfast food.

4

Na

Aug 22, 2025

·

Stayed 1 night

For the price, should serve better breakfast.

8

Melissa

Feb 3, 2025

·

Stayed 3 nights

Kind staff ., clean room. Need more breakfast options ..

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AI-generated summary based on recent guest reviews

Month	Average price
January	$70
February	$61
March	$60
April	$60
May	$72
June	$73
July	$72
August	$70
September	$72
October	$69
November	$68
December	$67

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $82	15 $73	16 $77	17 $81	18 $81	19 $81
20 $78	21 $77	22 $82	23 $78	24 $78	25 $81	26 $82
27 $78	28 $81	29 $82	30 $82

Su	Mo	Tu	We	Th	Fr	Sa
				1 $78	2 $82	3 $78
4 $78	5 $78	6 $82	7 $78	8 $81	9 $81	10 $81
11 $81	12 $81	13 $79	14 $78	15 $82	16 $91	17 $93
18 $81	19 $82	20 $81	21 $82	22 $82	23 $81	24 $80
25 $78	26 $89	27 $83	28 $83	29 $83	30 $83	31 $84

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Accessible

Room, 2 Queen Beds, Smoking

Standard Room, 1 Queen Bed

Standard Room, 1 King Bed

Room, 1 Queen Bed, Smoking

Standard Room, 2 Queen Beds

Room, 1 King Bed, Smoking

Room, 1 Queen Bed, Accessible, Smoking

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn Duncan Spartanburg West

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Prices for upcoming dates