Name: Best Western Plaza Inn
Address: 3755 Parkway, Pigeon Forge, Tennessee, USA, Pigeon Forge, Tennessee, US
Price range: 71 $–214 $ per night
Rating: 8.6

Was Gäste sagen

Im Best Western Plaza Inn loben Reisende die sauberen Zimmer, den freundlichen Service und die günstige Lage in der Nähe von Dollywood, sowie das warme Frühstück, während sie gelegentliche Stoßzeiten beim Frühstück, einige veraltete oder laute Zimmer sowie gelegentliche Probleme mit der Reinigung oder Schädlingsbefall erwähnen.

Viele Zimmer sind geräumig und bieten begehbare Duschen oder Balkone, aber einige wirken älter, haben dünne Wände oder laute Klimaanlagen, und es gibt Berichte über Feuchtigkeit, Gerüche oder kleinere Reparaturarbeiten. Die Gäste schätzen die drei Pools und Whirlpools, obwohl das Wasser manchmal kühl oder zu stark gechlort sein kann, Handtücher knapp werden können und die Einrichtungen und Parkplätze zu Stoßzeiten gut besucht sind. Insgesamt erwartet man eine praktische, familienfreundliche Basis in der Nähe von Sehenswürdigkeiten zu einem guten Preis-Leistungs-Verhältnis.

Leistungen

Reinigung

Zimmer

Dienstleistung

Standort

Gastronomie

War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Leistungen

Mehrere Pools (zwei im Freien und einer innen) und Whirlpools sind ein Highlight und oft sauber mit langen Öffnungszeiten. Das Wasser der Whirlpools kann jedoch manchmal lauwarm oder stark gechlort sein, Handtücher werden knapp, die Einrichtungen sind überfüllt und das Parken oder der Zugang kann zu Stoßzeiten schwierig sein.

Reinigung

Bewertungen loben häufig sehr saubere Zimmer und gepflegte Außenanlagen. Einige stellen jedoch Mängel fest, wie z. B. Schädlinge (Kakerlaken oder Ameisen), unzureichend gewischte Böden sowie gelegentliche muffige Gerüche oder Feuchtigkeit; der Reinigungsservice ist in der Regel zuverlässig, weist aber gelegentlich Versäumnisse auf.

Zimmer

Die Zimmer sind oft geräumig, einige mit Balkonen oder begehbaren Duschen, und viele finden die Betten bequem. Andere beschreiben veraltete Einrichtung, dünne Wände oder Lärm von außen, kleine Badezimmer, laute Klimaanlagen und gelegentliche Wartungsprobleme wie klemmende Türen oder quietschende Betten.

Dienstleistung

Der Service wird häufig als freundlich, professionell und hilfsbereit gelobt, mit einem reibungslosen Check-in/Check-out und schneller Hilfe bei Problemen. Einige Gäste hatten jedoch unfreundliche Interaktionen an der Rezeption oder wenig Flexibilität bei Zimmerwechseln oder Entschädigungen.

Ähnliche Gästebewertungen

10

Mike

1. Aug. 2025

·

Aufenthalt am 3 Nächte

All of the staff were efficient and pleasant. They were constantly cleaning up behind guests at the complimentary breakfast, which was very good.

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2

Amber

20. Mai 2025

·

Aufenthalt am 3 Nächte

I’ve stayed at Best Western before but this experience was horrible from check-in to checkout. The front desk associate who checked me in was rude. The bed frame was broken in my room. The pillows were uncomfortable and flat. The worst part of my visit was that there were 3 school student groups staying at the hotel so the entire hotel was fully booked. The kids prevented me from accessing hotel amenities during my visit. There were kids yelling in the hall in front of my room at night. The kids were sitting and playing in the stairwell so I was unable to pass down the stairs by my room. The lines at breakfast were unusually long because the hotel was not prepared to handle the large school groups and regular hotel guests. I chose this hotel because there are 3 pools. I was unable to use any of the pools during my entire visit because it was overcrowded with kids in the pools without adult supervision. There were charter buses and school buses parked in car parking spaces so at night I did not have access to parking near my room. It was inconvenient not having handicap accessible parking nearby, especially when someone in my family required it. Knowing that there were going to be school groups during the time I traveled with my family, I would have preferred if the Best Western or Expedia group notified me, so I could have changed my reservation. This has been one of the worst hotel experiences. The only positive to my stay was that the housekeeping staff is amazing!

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8

Lori

5. Aug. 2025

·

Aufenthalt am 4 Nächte

The property was okay kinda old could definitely use some updates. Our last morning there the smoke alarm went off at 6:00am continued beeping. No one was available to fix it per front desk. Finally at 7:30am a nice gentlemen came up. I did ask the hotel for some type of compensation but they stated I booked through a third party I would have to contact you. This was very inconvenient as my sister has cancer and needed her rest that day.

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4

rose

16. Nov. 2025

·

Aufenthalt am 2 Nächte

Room was an outside room not listed on site. A lot of outside noise could be easily heard naturally which why I initially did not want to ck in but was told my room was non refundable. Property would not move 1st nite did move second nite but was equally noisy due to being roadside and inside the pool house so double whammy and outside traffic as well as a non working electric fireplace which we reported and chose not to move rooms again.

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10

Kathy

23. Juli 2025

·

Aufenthalt am 2 Nächte

Always amazing, stay there everytime we go to Piegon Forge. Clean hotel and staff are always wonderful.

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10

BRANDI

18. Mai 2025

·

Aufenthalt am 3 Nächte

Rooms were very clean as was the rest of the property. Staff were friendly and when we had a hiccup they made it right. Close to everything on the parkway. Indoor pool was super clean as was the hot tub. We didn't use the outdoor pool but the area is beautiful.

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10

Byron

24. Juli 2025

·

Aufenthalt am 3 Nächte

Clean and spacious room. Staff was very helpful and friendly. I would stay here again.

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2

Keisha

7. Juli 2025

·

Aufenthalt am 2 Nächte

My boyfriend and I arrived at the property for a weekend get away. I quickly remembered this was the hotel I had previously stayed when a traumatic event had occurred several years back. The manager response to my boyfriend when we attempted to get a refund when he informed her of the occurrence was “life happens” poor management and more training should be required of handling of sensitive matters. I was charged 202.00 for a room that I never even went upstairs or in the room. My boyfriend went upstairs and when he spoke with management he was told there was a 30 min timeframe to cancel the room. However, I tried to cancel prior and was told I could not cancel. I should be fully refunded. I have and would be wiling to stay at future Best Western but never treated so poorly in my life as i was at this location. I initially told them i did not want to do the outside elevator because i did not want to disclose very private traumatic information. I disclosed to my bf the reasoning and the manager’s response “life happens” i have contacted Dexter with the corporate office concerning the situation.

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10

Karen

28. Juni 2025

·

Aufenthalt am 3 Nächte

Our stay was very interesting, to say the least. First, the hotel was very nice and the entire staff was very professional, pleasant, and went above and beyond. Second, but more importantly, I want to tell you that ‘Sandy’ was outstanding and very thoughtful. On Sunday, 06/22/25, during the evening hours, my husband experienced the onset of his first kidney stone, which led to an ambulance ride to a local hospital. Sandy was a tremendous help to me during this time by handling the logistics for me since we were out of our element, so to speak. She even checked on use later. I think your company needs to know that she is an outstanding representative for you, and serves you well. She deserves recognition for going above and beyond. Thank you for all your help Sandy!

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10

Thomas

4. Aug. 2025

·

Aufenthalt am 1 Nacht

Staff was super nice and helpful as always!

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War das hilfreich?

KI-generierte Zusammenfassung auf der Grundlage aktueller Gästebewertungen

Standort

Zentral auf dem Pigeon Forge Parkway und sehr nah an Dollywood, Restaurants und Shows; viele finden es fußläufig erreichbar mit praktischem Zugang über Nebenstraßen. Es ist mit starkem Verkehrsaufkommen, schwierigen Wendemanövern oder Eingängen zu rechnen, und in einigen Bereichen kann es zu Straßenlärm kommen.

Gastronomie

Das kostenlose warme Frühstück erhält viele Komplimente für die Vielfalt und das Preis-Leistungs-Verhältnis. Andere finden es durchschnittlich, eintönig oder begrenzt, und zu Stoßzeiten kann es zu langen Warteschlangen kommen.

Monat	Durchschnittspreis
Januar	67 $
Februar	65 $
März	90 $
April	117 $
Mai	104 $
Juni	111 $
Juli	109 $
August	89 $
September	99 $
Oktober	139 $
November	112 $
Dezember	117 $

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $71	16 $93	17 $210	18 $211	19 $195
20 $78	21 $78	22 $78	23 $78	24 $73	25 $151	26 $150
27 $87	28 $86	29 $94	30 $96

So.	Mo.	Di.	Mi.	Do.	Fr.	Sa.
				1 $101	2 $187	3 $189
4 $105	5 $103	6 $104	7 $103	8 $102	9 $214	10 $214
11 $118	12 $116	13 $118	14 $118	15 $118	16 $214	17 $211
18 $94	19 $97	20 $96	21 $96	22 $95	23 $168	24 $167
25 $78	26 $78	27 $79	28 $80	29 $80	30 $121	31 $118

Reisedaten auswählen, um Preise und Verfügbarkeit anzuzeigen

Monatliche Durchschnittspreise

Über diese Unterkunft

Standort

Zimmeroptionen

Suite, 2 Queen-Betten, Nichtraucher, Kochnische (Walk-in Shower;with Sofabed)

Standardzimmer, 1 King-Bett, Nichtraucher, Kühlschrank und Mikrowelle (Walk-in Shower)

Standardzimmer, 2 Queen-Betten, barrierefrei, Kühlschrank und Mikrowelle (Walk-in Shower)

Standardzimmer, 2 Queen-Betten, Nichtraucher, Kühlschrank und Mikrowelle

Standard-Stadtwohnung, Mehrere Betten, Nichtraucher, Kühlschrank und Mikrowelle (Walk-in Shower)

Standardzimmer, 2 Queen-Betten, Nichtraucher, Kühlschrank und Mikrowelle (Walk-in Shower)

Standardzimmer, 1 King-Bett, Nichtraucher, Kühlschrank und Mikrowelle

Standardzimmer, 1 King-Bett, Nichtraucher, Whirlpool

Standardzimmer, 2 Queen-Betten, barrierefrei, Badewanne

Suite, Mehrere Betten, Nichtraucher, Küche (Walk-in Shower)

Gästebewertungen

Fantastisch

Wer übernachtet hier?

Was Gäste sagen

Richtlinien der Unterkunft

Check-in-Anleitungen

Gut zu wissen

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