Name: Holiday Inn Manassas - Battlefield by IHG
Address: 10424 Balls Ford Road, Manassas, Virginia, United States of America, Manassas, Virginia, US
Price range: $78–$295 per night
Rating: 8.1

What guests think

At Holiday Inn Manassas - Battlefield by IHG, travelers frequently praise friendly staff, comfortable beds, and generally clean rooms, while noting dated bathrooms with cracked tiles, occasional odors, and inconsistent pool and hot tub temperatures or availability.

Location is convenient near the interstate and area attractions, and many guests found rooms quiet or spacious. Service feedback is mixed: numerous compliments for helpful front-desk teams alongside reports of slow or unfriendly interactions, key or check-in issues, and confusion over deposits or incidental holds. Dining skews pay-as-you-go with no free breakfast; the on-site restaurant gets praise for food but complaints about slow, inconsistent service. Best suited to a practical, convenient stop where comfortable sleep is the main priority.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool and hot tub are appreciated, though guests report occasional closures and water temperatures that feel cool. There’s a gym and parking is easy; overall facilities are adequate but not consistently reliable.

Related guest reviews

10

Jen

Aug 4, 2025

·

Stayed 1 night

Stayed there overnight for a concert the hotel pool and hot tub were very nice the rooms were big and clean and the beds were comfortable the staff was friendly

4

Craig

Oct 14, 2023

·

Stayed 1 night

hot tub was not working and that is why we picked this hotel

8

Logan

Dec 1, 2022

·

Stayed 19,325 nights

Property was clean and bed was comfortable. Food at the bistro was good, but service was on the slow side given both times it was only myself and one other. Appreciated the amenities, workout space, and location.

8

Charles

Apr 24, 2024

·

Stayed 2 nights

The property was well maintained. Staff was friendly and helpful. We had an issue at check in and they quickly changed our room with no problems. It was quiet and parking was great. My only issue was the beds. They were very comfortable but really high off the ground and hard to get into for a shorter person.

10

Leo

Mar 16, 2023

·

Stayed 1 night

Checked in to the hotel later in the day. Check in was quick and easy. Sadly the pool was closed for cleaning. Other than that the hotel is clean, rooms are big and beds are comfortable. Staff is friendly and helpful as well.

4

Anna

Jun 22, 2025

·

Stayed 1 night

This hotel DOES NOT HAVE AN EV CHARGER, even though it says they do online. I find it shocking that there are hotels without chargers in 2025. It was a huge inconvenience, because we had planned to charge the car overnight. The rooms are okay, but kind of small. The gym doesn't have a peloton bike. The front desk staff are lovely, and everyone who works here is friendly and apologetic.

10

Priscilla

Sep 5, 2023

·

Stayed 1 night

Nice place for a over night stay, the bedding was very comfortable and clean and no issue with check in/ out. My cons was having issues with the tv when we arrived it was off line and unplugged so we had to wait for it to start up and load and once on it seem like it would freeze when channel surfing and the pool and Jacuzzi area was nice and clean on the small side but it was a nice weekend getaway.

4

Jessica

Dec 16, 2025

·

Stayed 3 nights

The entire time we were there the hall smelled of weed. I reported it but was told there was nothing they could do by the front desk worker. The tiles in the bathroom were cracked and broken. Cut my foot on a lifted tile. The indoor pool was cold which i figured since it was winter but the hot tub wasnt even 95 degrees. Would never stay there againThe only positive was the check in woman was very nice

10

Suzanne

Mar 29, 2025

·

Stayed 1 night

Easy parking, super clean, and very friendly people! The room was large, the bed was so comfortable, and the sheets were the softest I’ve encountered in a long time! My only issue was the hot tub could have been warmer. Highly recommend if you’re going to stay in the area.

10

David

Mar 30, 2023

·

Stayed 3 nights

The place was clean! I chose this place for the spa. (Pool, hot tub, gym) I was happy I did! The staff was kind and classy. There is a restaurant inside where I bought breakfast and it was really good for under $10. I will stay here again. Thank you.

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Cleanliness

Many reviews note clean rooms, but cleanliness is inconsistent, with recurring bathroom wear (cracked tiles, stained tubs), odors, and occasional pests or housekeeping misses.

Related guest reviews

8

Susan

Jul 10, 2025

·

Stayed 1 night

The bedding was very nice and the room was quiet even though it’s on the Interstste. The bathroom needed updating. The floor tiles were cracked and the bathtub was very stained.

4

Ashlyn

Jul 20, 2024

·

Stayed 1 night

Our sheets and bathroom were clean but there was dead bugs squished to the wall, a mildew smell when you walked in (I’m guessing due to the pool being beside us so whatever) the room outlets looked dirty and outdated, however my biggest complaint I have, I got charged double with out permission due to being checked in wrong. When asked for help asma was very kind but I was told to call Expedia myself for their mistake. After all morning of trying to contact someone through Expedia I was given multiple dead end phone numbers. When dealing with the manager I was rushed off the phone and told he will deal with it later. My husband called and was still not helpful . Apparently it is being dealt with however we will see what bs they come up with. Will never book with this hotel again. I shouldn’t have to deal with this the following morning after returning from our stay.

8

Vincent

Apr 14, 2023

·

Stayed 1 night

Good bang for the buck, but the rooms need a deep clean - especially the carpet. Staff was very friendly and accommodating. Easy to find and park. Price was fantastic.

4

Ashlyn

Oct 16, 2025

·

Stayed 1 night

checked in late, around 1 a.m., and unfortunately had a disappointing experience. The front desk staff was unfriendly and offered little to no customer service. My room key didn’t work properly, and each time I went back to have it fixed, the staff made it seem like a major inconvenience. After the third attempt, I requested a new room. The lobby had a strong, unpleasant odor that made me feel nauseous, and the overall property appeared dated and poorly maintained. The carpet didn’t seem freshly vacuumed, the bathroom was only partially cleaned, and the room felt as though it hadn’t been properly prepared for a guest. If it hadn’t been so late when I arrived, I would have canceled my stay and chosen another hotel.

4

Aaron J

Jul 17, 2024

·

Stayed 1 night

Ants in hotel room, leaking iron

6

Shanika

Apr 8, 2024

·

Stayed 1 night

In need of renovations. Room was somewhat clean headboards on the beds were dirty. Furniture nasty and dirty. bathrooms old and tubs have permanent dirt stains.

8

Sylvia

Nov 12, 2025

·

Stayed 1 night

Polite front entry receptionist. Clean room. Bed was a bit too soft but okay.

10

Jordy

Sep 2, 2025

·

Stayed 1 night

The staff was friendly, the room was clean and the bed was very very nice.

6

Lexi

May 12, 2023

·

Stayed 2 nights

There was a nail clipping in the soap dish on the sink. The mattress wasn’t aligned with the frame so the bed skirt was exposed and GROSS. Horrible stains and stuff on it. Could see hand prints and nail marks on the head board.

6

Alicia

Sep 9, 2024

·

Stayed 1 night

Check in was great. Found a roach in bathroom told them and took it to the front desk. Nothing was done about it. So I will ever stay again.

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Rooms

Beds are widely praised for comfort, and some rooms feel spacious or quiet, but decor and tech show age (old TVs, no USBs), a few rooms feel small, and light blocking and hallway noise can be issues.

Related guest reviews

8

Charles

Apr 24, 2024

·

Stayed 2 nights

The property was well maintained. Staff was friendly and helpful. We had an issue at check in and they quickly changed our room with no problems. It was quiet and parking was great. My only issue was the beds. They were very comfortable but really high off the ground and hard to get into for a shorter person.

10

Cara

Nov 24, 2023

·

Stayed 1 night

Propert was clean and quiet. Smell of mold present and the technology needs to be updated. Not one USB in sight

10

Suzanne

Mar 13, 2023

·

Stayed 4 nights

Most comfortable mattress, bedding, and pillows of any hotel I've ever stayed at!

8

Amanda

Jun 14, 2024

·

Stayed 1 night

Staff were friendly! The room was clean and the bed was comfortable!

2

Noelle

Mar 12, 2023

·

Stayed 1 night

The ‘block out’ curtains are faux. They do not actually have a track to run on to cover the window from the HUGE outside spotlights. Slept horribly and can hear everything in the hallway (younger kids running unattended). I will not come back here

4

Anna

Jun 22, 2025

·

Stayed 1 night

This hotel DOES NOT HAVE AN EV CHARGER, even though it says they do online. I find it shocking that there are hotels without chargers in 2025. It was a huge inconvenience, because we had planned to charge the car overnight. The rooms are okay, but kind of small. The gym doesn't have a peloton bike. The front desk staff are lovely, and everyone who works here is friendly and apologetic.

10

Margaret A

Jul 27, 2025

·

Stayed 1 night

Rooms were clean the beds were extremly comfortable and the staff was friendly and courteous. Will stay again on my next visit. Next to make sure when booking not to chose a handicap accommodations.

10

Jordy

Sep 2, 2025

·

Stayed 1 night

The staff was friendly, the room was clean and the bed was very very nice.

8

Jenni

Apr 9, 2023

·

Stayed 4 nights

The service was great. The bed was comfortable. The bathroom was out of date, the hair dryer was broken, and the toilet had flush issues. The tv was very old with few options. We prefer a smart tv so we can access our own streaming accounts.

10

Scott

Oct 23, 2023

·

Stayed 1 night

Really nicely done. Great room with space and real queen beds. Plenty of room to move about

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AI-generated summary based on recent guest reviews

Service

Feedback is mixed: many mention friendly, helpful staff and quick check-ins, alongside reports of rude or slow interactions, key or room-assignment issues, and confusion or holds related to deposits and incidentals.

Related guest reviews

4

Ashlyn

Jul 20, 2024

·

Stayed 1 night

Our sheets and bathroom were clean but there was dead bugs squished to the wall, a mildew smell when you walked in (I’m guessing due to the pool being beside us so whatever) the room outlets looked dirty and outdated, however my biggest complaint I have, I got charged double with out permission due to being checked in wrong. When asked for help asma was very kind but I was told to call Expedia myself for their mistake. After all morning of trying to contact someone through Expedia I was given multiple dead end phone numbers. When dealing with the manager I was rushed off the phone and told he will deal with it later. My husband called and was still not helpful . Apparently it is being dealt with however we will see what bs they come up with. Will never book with this hotel again. I shouldn’t have to deal with this the following morning after returning from our stay.

4

Kimberly

Jul 12, 2024

·

Stayed 1 night

When we got there they asked us to put 100 hold on our card for incidentals. We only had cash and they refused to check us in even though the room was already paid for. We had to call a relative. We were from out of town and no exceptions were made. The front desk guy was rude and had no customer service skills and was asleep in the back. We also had an invasion of ants in the room. They were all on the floor and on the kids shoes, trash can,tables and bed. When I told the guy at the desk he stated that the room had been rented out all week and there was no problems, implying that I was not telling the truth and he refused to look at the video or move us. When the manager came in he did offer a 20 voucher for breakfast. I wont be going back there. Not to that location anyway.

10

addie

Oct 28, 2024

·

Stayed 2 nights

The room is always very clean every time i stay. Staff at all levels are always pleasant and friendly. They always provide excellent customer service.

8

Jay

Dec 25, 2023

·

Stayed 1 night

Room and everything were fine to great. Only issue was dealing with the front desk (couldn’t locate my reservation AT FIRST despite making it mere HOURS before arrival) and having to stand there for 20-30 minutes while watching everyone else get addressed FIRST.

4

Ashlyn

Oct 16, 2025

·

Stayed 1 night

checked in late, around 1 a.m., and unfortunately had a disappointing experience. The front desk staff was unfriendly and offered little to no customer service. My room key didn’t work properly, and each time I went back to have it fixed, the staff made it seem like a major inconvenience. After the third attempt, I requested a new room. The lobby had a strong, unpleasant odor that made me feel nauseous, and the overall property appeared dated and poorly maintained. The carpet didn’t seem freshly vacuumed, the bathroom was only partially cleaned, and the room felt as though it hadn’t been properly prepared for a guest. If it hadn’t been so late when I arrived, I would have canceled my stay and chosen another hotel.

6

Jesse

May 14, 2024

·

Stayed 2 nights

Staff had to be woken via phone call to corporate office (after hours) after waiting 20 minutes at the front desk. During interactions, there was no pleasantries or courteousness. The interactions were cold and rude.

10

Richard

Jun 4, 2025

·

Stayed 1 night

Joy at the reception desk was very helpful and courteous. Did everything with a smile.

10

Robin

Aug 13, 2025

·

Stayed 1 night

My husband and I stayed here one night over the weekend. The checking was easy and staff pleasant. Our room was comfortable and well supplied.

8

Sylvia

Nov 12, 2025

·

Stayed 1 night

Polite front entry receptionist. Clean room. Bed was a bit too soft but okay.

10

Frank

Jul 3, 2023

·

Stayed 1 night

Staff at the front desk were wonderful and cared. They immediately addressed an issue in our room as soon as we arrived

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Location

Convenient off I-66 for access to Manassas and nearby attractions; several found the area quiet. One review noted traffic and construction can lengthen trips.

Related guest reviews

10

Roddrick

Jan 18, 2023

·

Stayed 19,374 nights

Very close to the interstate and food locations were everywhere.

10

charles

Jun 9, 2024

·

Stayed 1 night

Clean & conveniently locared

8

Susan

Oct 7, 2025

·

Stayed 1 night

Convenient location.

10

Daniel

Jan 21, 2024

·

Stayed 1 night

Very nice, clean, safe, comfortable hotel for a great price, right off I-66. very convenient. I will use again if that good price continues.

10

dave

Jul 18, 2024

·

Stayed 1 night

quick stop from DC so I could tour the Manasses battlefield and was perfect

8

Walt

Jun 5, 2023

·

Convenient to everything. Nice quiet area.

10

Roddrick

Mar 3, 2023

·

Stayed 2 nights

Very close to the highway to get in and out of the area.

10

Sametta

Jul 30, 2024

·

Stayed 1 night

Location

8

David

Jul 20, 2025

·

Stayed 1 night

Central place in Manassas

10

Lucas

Sep 8, 2024

·

Stayed 1 night

Comfy beds and easy access to everything in the area

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AI-generated summary based on recent guest reviews

Dining

Breakfast is not complimentary, a frequent surprise to guests. The on-site restaurant earns praise for food but service can be slow, and some found the paid setup confusing.

Related guest reviews

8

Sheona

Sep 20, 2025

·

Stayed 2 nights

The service was great! This was the first hotel I’ve ever stayed at that didn’t provide a free complimentary breakfast. The bathroom wasn’t very clean. Overall service was good!

4

Michael

Feb 6, 2023

·

Stayed 1 night

They are way under staffed, so expect everything to take awhile. The pool was heated with ice cubes. We requested a roll away but never got the bed. It's weird to me in today's world there'd be a pay for restaurant in a hotel in this price point in this location right of the highway. Other wise the room was clean, building was nice.

6

Christene

Mar 24, 2023

·

Stayed 1 night

The bed was way to high. I though the walls looked a little dingy. Breakfast was the strange thing. You pay ahead and then it’s a menu u have to choose from , you can’t get on and coffee. I thought the hotel manger was rude and tried to accuse me of not paying through app. Charged me 3 times for one stay. All set with this hotel.

6

Jose

Mar 5, 2024

·

Stayed 2 nights

What I didn't like was that it said they gave you free breakfast and more however, I had to buy one.👎

6

susan

May 18, 2025

·

Stayed 1 night

Breakfast not included.

6

Kathleen

Oct 23, 2023

·

Stayed 2 nights

web site that there was Free Breakfast available but the front desk stated this was not accurate--the breakfast was at their restaurant & there was a charge for these items. Also, we were under impression the Battlefield site was closer than listed on web site--also should factor in the outrageous traffic & road construction in the area. It like triples the time.

4

Wendy

Aug 11, 2025

·

Stayed 1 night

The mattress was horrible. A hammock would have been more comfortable. The service at the restaurant was abysmal. The server forgot ordered orange juice 3 times after 2 reminders! It is the first time I have not given a server a tip. I would recommend serving a complimentary breakfast for the guests. I have a feeling the staff would be better to keep up with that rather than serving individual tables. I regret not having paid extra to stay at Hampton Inn.

10

Earl

Jun 6, 2024

·

Stayed 1 night

Best hotel on trip. No free breakfast, but restaurant reasonable and food delicious

10

David

Mar 30, 2023

·

Stayed 3 nights

The place was clean! I chose this place for the spa. (Pool, hot tub, gym) I was happy I did! The staff was kind and classy. There is a restaurant inside where I bought breakfast and it was really good for under $10. I will stay here again. Thank you.

10

Christine

Jun 5, 2023

·

Stayed 1 night

The room was clean with great amenities. The staff was accommodating and friendly. Breakfast on site was delicious!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$99
February	$101
March	$111
April	$116
May	$124
June	$128
July	$111
August	$107
September	$116
October	$116
November	$97
December	$89

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $175	17 $137	18 $174	19 $111
20 $89	21 $106	22 $113	23 $117	24 $110	25 $119	26 $122
27 $85	28 $107	29 $114	30 $132

Su	Mo	Tu	We	Th	Fr	Sa
				1 $136	2 $295	3 $136
4 $90	5 $101	6 $106	7 $114	8 $231	9 $230	10 $220
11 $203	12 $118	13 $110	14 $98	15 $109	16 $168	17 $145
18 $78	19 $102	20 $113	21 $113	22 $113	23 $192	24 $192
25 $81	26 $109	27 $105	28 $109	29 $94	30 $120	31 $117

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Double Beds, Accessible (Comm, Roll-In Shower)

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Standard Room

Standard Room, 1 King Bed, Accessible (Communications, Accessible, Tub)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Manassas - Battlefield by IHG

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