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Ark Hotel Kumamotojo Mae -ROUTE INN HOTELS-

Name: Ark Hotel Kumamotojo Mae -ROUTE INN HOTELS-
Address: Jotomachi 5-16, Chuo Ward, Kumamoto, Japan, Kumamoto, Kumamoto Prefecture, Japan
Rating: 7.98

"Delicious breakfast"

"Convenient location"

"Rooms were clean and comfortable"

"Great nearby shopping"

"Staff were helpful and professional"

"Impressive views"

Amenities

Restaurant
Non-Smoking Rooms
Massage
Dry Cleaning
Banquet Facilities
Garden

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Property description

Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a ballroom.

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Guest reviews

8

Good

Based on 3,936 verified reviews

Who stays here?

Business

24%

Couple

20%

Family

24%

Group

15%

Solo

15%

What guests think

AI-generated summary based on recent guest reviews

At Ark Hotel Kumamotojo Mae -ROUTE INN HOTELS-, travellers praise the outstanding views of Kumamoto Castle, a convenient central location near shopping streets and transit, generally friendly staff, and a relaxing free-drink lounge with panoramic outlooks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Beatrice

Apr 23, 2026

·

Stayed 5 nights

Great stay. With daily cleaning and changing of towels. Great free lounge facilities and lovely view of the castle Would definitely return

8

Liliane Corney

Dec 5, 2025

·

Stayed 2 nights

Smart tv in the room for foreigners

6

Joshua

Apr 19, 2025

·

Stayed 2 nights

The hotel was very nice…in 1995. Now, it feels like the ghost of a hotel. It’s not terrible, but there are a lot of little things that add up. Everything is quite old, the water from the bathroom smells bad, the keys reprogram if they get to close to your cell phone, the decor is all kind of yellow and brown, the beds are stiff and uncomfortable, and for the first time in Japan I encountered hotel staff that seemed like they wished I wasn’t there. No one was rude, but they didn’t seem to like me very much when I bed to get my key fixed. One thing that is great is the view of the castle, that’s is amazing.

10

Michaelle

Mar 30, 2025

·

Stayed 3 nights

Wonderful view of the castle straight from the window. Very convenient location for visiting castle and ginza, and plenty of place to eat close to hotel. Only negative is I cannot park our car in the hotels parking lot due to it being long, although it's a regular size car. Offsite parking was not convenient and its a hit and miss and very tight parking spots.

10

??

Jan 11, 2025

·

Stayed 1 night

GOOD

Jotomachi 5-16, Chuo Ward, Kumamoto, Japan

Location

Ark Hotel Kumamotojomae is centrally located in Kumamoto, a 5-minute walk from Kumamoto Prefectural Traditional Crafts Centre and 5 minutes by foot from Kumamoto Castle. This family-friendly hotel is 0.3 mi (0.5 km) from Kumamoto City Hall and 0.5 mi (0.7 km) from Contemporary Art Museum Kumamoto.

Sakura-no-baba Josaien(0.2 miles)

Kumamoto Prefectural Traditional Crafts Centre(0.3 miles)

Kumamoto Castle(0.3 miles)

Former Residence of Natsume Soseki(0.3 miles)

Kumamoto City Hall(0.3 miles)

Shimotori Shopping Arcade(0.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 01:00

Before 10:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

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