Is parking available at the hotel?

Self-parking is available on-site for a fee of JPY 2000 per night, which includes in/out privileges. Parking is limited and does not require a reservation.

What type of breakfast is offered and what are the serving hours?

An English breakfast is available daily from 7:00 AM to 10:30 AM for a fee of approximately JPY 4500 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available for a fee of JPY 3200 per person (one-way). Guests must contact the property with arrival details before travel to arrange the transfer.

What accessibility features are available for guests with disabilities?

The hotel offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.

Where is the hotel located in relation to key landmarks?

The hotel is centrally located in Tokyo, within a 5-minute drive of Tokyo Tower and Roppongi Hills. It is approximately 2.6 km from Tokyo Bay and 2.9 km from Shibuya Crossing. Public transport options are available nearby.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor pool and an outdoor heated pool. Pool access is available from 6:30 AM to 8:00 PM.

What are the hotel's policies regarding children?

Children are welcome at the hotel. There is no specified minimum age for children to stay for free.

Sheraton Miyako Hotel Tokyo

Average nightly price at Sheraton Miyako Hotel Tokyo by month, last 12 months (USD)
Month	Average price
January	US$261
February	US$272
March	US$370
April	US$373
May	US$316
June	US$309
July	US$314
August	US$312
September	US$329
October	US$311
November	US$353
December	US$370

What guests think

Across reviews, Sheraton Miyako Hotel Tokyo is praised for friendly, efficient service and a tranquil, safe setting with gardens and a helpful shuttle to Meguro and Shinagawa, though the location can feel less convenient for walking to restaurants or stations.

Rooms are often spacious and comfortable, but several guests noted dated decor, limited outlets, dim lighting, or maintenance issues such as drainage, air conditioning, washlet problems, and occasional noise. Facilities draw mixed feedback: the garden and lounge areas are appreciated, while the gym is small or under-equipped, spa/sauna access may carry fees, and lobby seating can be limited. Food quality and breakfast are widely liked, yet some reported strict closing times or uneven restaurant service; cleanliness is generally strong with a few reports of odors or isolated stains. Overall, it suits travelers seeking a relaxing base with reliable basics and a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The garden, lounge areas, and free shuttle to Meguro/Shinagawa are appreciated. However, the gym feels under-equipped, spa/sauna access may involve fees, and lobby seating can be limited.

Related guest reviews

10

Theresa

8 Apr 2024

·

Stayed 2 nights

This property is very convenient to the JR Shinagawa Station and the free shuttle to there and Meguro Station is a very good service. Hotel staff is friendly and helpful every time I have stayed.

6

Christopher

27 Apr 2024

·

Stayed 3 nights

The gym is not adequate as there are no weights. The washroom in the room is very out dated. There are very few ac charging outlets in each bedroom and nothing next to the bed. This hotel needs to be updated very badly.

10

Deborah

5 Apr 2025

·

Stayed 3 nights

Amazing staff, breakfast buffet, transportation to meguro station and overall safe area -could walk around easily THANK YOU!

8

Jorge

4 Apr 2024

·

Stayed 4 nights

The location and hotel installations were excellent. However, they charged for the use of the Sauna room, and the cleaning of the spa area was not good.

10

HIDEAKI

3 Sept 2022

·

Stayed 1 night

緑囲まれてとにかく良い環境のホテルです。カップルでも出張でも。駐車場からロビーまでフラットでアクセスが抜群、ある意味では穴場のホテルです。

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10

Tiana

13 Oct 2024

·

Stayed 1 night

This hotel is in a very safe area It has a beautiful walking area within the resort with amazing trees and beautiful scenery, staff has been excellent, the dinning options are excellent, very clean very spacious. Highly recommend you stay here if you come to japan it really is amazing.

8

William

28 Apr 2024

·

Stayed 3 nights

Excellent garden area for walking.

10

JUNMO

2 May 2023

·

Stayed 4 nights

여기저기 호텔에 있어야 할 것들이 오밀조밀하게 꽉 찬 느낌. 방도 큼직했어서 친구들이랑 하루의 피로를 나누며 맥주한잔 하기에 좋았고~ 개인적으로 가장 중요하게 여기는 호텔 바도 좋았었음~

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4

Koto

4 Oct 2024

·

Stayed 7 nights

The facility is old and the floor where my room locates smells very bad like a cigarette room. Gym equipment should be upgraded. Staff was kind but lack of explaining. Ex. They didn’t want to provide stays credit and never explained the reason why. Next time I might go other hotels if I pay $200-300 per night.

8

Deeso

27 Aug 2024

·

Stayed 4 nights

They donot have enough seating in the lobby

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Cleanliness

Cleanliness is frequently praised across rooms and public areas. A few guests noted cigarette-like odors in some areas or isolated issues such as a stained sofa and spa area cleaning.

Related guest reviews

10

Yumi

1 Jan 2022

·

Stayed 1 night

ゆっくり眠らせて頂きました。アップグレードして頂きありがとうございました。もし一つあるとしたら、ソファーにシミがついていたのでちょっと触りたくなかったです。

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10

Hiro

26 Dec 2021

·

Stayed 1 night

とても綺麗で快適に過ごすことができました

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10

HANA

30 Dec 2022

·

Stayed 2 nights

깨끗하게 관리되고 서비스도 좋아요 셔틀도 운행하고 아래 라운지 음식도 맛있어요

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10

mark

24 Oct 2022

·

Stayed 4 nights

Cannot fault this hotel in terms of service, cleanliness. The best I’ve experienced in a long time. One negative - I would have to pay to use the gym if I wasn’t a Bonvoy member. Luckily I am however if I’d paid to use their poorly equipped gym I would not have been happy.

8

Jorge

4 Apr 2024

·

Stayed 4 nights

The location and hotel installations were excellent. However, they charged for the use of the Sauna room, and the cleaning of the spa area was not good.

8

Kimiko

21 Nov 2024

·

Stayed 1 night

静かな環境で良かった水まわりは綺麗になっていたから良かったですただ廊下が少し暗かったです

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8

Michael

20 Aug 2025

·

Stayed 5 nights

Clean, smells good, nice staff. Negatives: you will need a taxi or hotel bus to get to anywhere interesting. Nearest main areas are Shinagawa and Meguro Station. There was a popping noise on our window periodically. Sounded like large insects or birds hitting the window. But no insects. I am guessing this is the sound of heat pressure from the hot weather on the windows. And it did make sleeping difficult. Yes, it is that loud.

10

Tiana

13 Oct 2024

·

Stayed 1 night

This hotel is in a very safe area It has a beautiful walking area within the resort with amazing trees and beautiful scenery, staff has been excellent, the dinning options are excellent, very clean very spacious. Highly recommend you stay here if you come to japan it really is amazing.

10

Clare

23 Mar 2023

·

Stayed 5 nights

We were warmly welcomed by the staff and check in was quick and efficient. The club room was very spacious, beds super comfy and bathroom clean and plenty amenities. The Japanese Garden was an added bonus. We were very pleased with our stay at the Sheraton Miyako and would definitely stay here again

4

Koto

4 Oct 2024

·

Stayed 7 nights

The facility is old and the floor where my room locates smells very bad like a cigarette room. Gym equipment should be upgraded. Staff was kind but lack of explaining. Ex. They didn’t want to provide stays credit and never explained the reason why. Next time I might go other hotels if I pay $200-300 per night.

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AI-generated summary based on recent guest reviews

Rooms

Many describe rooms as spacious and comfortable with useful touches like in-room Nespresso. Others report dated fittings, limited power outlets, dim lighting, occasional noise, and maintenance problems such as drainage, air conditioning, or washlet faults.

Related guest reviews

6

Christopher

27 Apr 2024

·

Stayed 3 nights

The gym is not adequate as there are no weights. The washroom in the room is very out dated. There are very few ac charging outlets in each bedroom and nothing next to the bed. This hotel needs to be updated very badly.

10

KEISUKE

19 Jan 2022

·

Stayed 1 night

Nespressoのコーヒーが部屋で飲めるのが嬉しかった。できればリストレットとデカフェ以外の種類もあると良いのですが。

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4

Tat Pui

28 Dec 2022

·

Stayed 19,352 nights

The room needs renovation badly . Water won’t drain properly. Lightning too dark . Everything reminds me of a 3 star hotel in Europe

8

Larry

15 Jun 2022

·

Stayed 2 nights

Very nice hotel. Check in quick and efficient. Very nice comfortable room. Used lounge twice for meetings, Manager and staff very good service. Dinner at Chinese restaurant, food excellent. Service not. California for lunch, food good, service not. Definitely would stay again, but will think about using dining rooms if if same management team is there.

8

Shigeru

14 Oct 2022

·

Stayed 2 nights

トイレのウォシュレットが使えなかった

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10

tetsuya

8 Apr 2023

·

Stayed 1 night

とても良い部屋でゆっくりやすめました。

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8

YAMAMOTO

24 Apr 2025

·

Stayed 1 night

清潔感がありスタッフさんの対応も丁寧で気持ちよく過ごせました。ただ、夜中のお風呂の換気扇なのかモーター音とても気になりました

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10

Clare

23 Mar 2023

·

Stayed 5 nights

We were warmly welcomed by the staff and check in was quick and efficient. The club room was very spacious, beds super comfy and bathroom clean and plenty amenities. The Japanese Garden was an added bonus. We were very pleased with our stay at the Sheraton Miyako and would definitely stay here again

4

YIK SHING

15 Jan 2023

·

Stayed 1 night

一開始給我比較舊的房間，空調壞了很熱，然後有人上來居然唔係話幫我換房，提出給我一個風扇

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10

JUNMO

2 May 2023

·

Stayed 4 nights

여기저기 호텔에 있어야 할 것들이 오밀조밀하게 꽉 찬 느낌. 방도 큼직했어서 친구들이랑 하루의 피로를 나누며 맥주한잔 하기에 좋았고~ 개인적으로 가장 중요하게 여기는 호텔 바도 좋았었음~

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly, welcoming, and efficient, with quick check-in and helpful room service. Some guests mentioned limited English, strict closing times, or inconsistent elite recognition and explanations.

Related guest reviews

6

Bernard

29 May 2025

·

Stayed 3 nights

For an international Sheraton there is not a) enough people understanding English and b) there is zero flexibility to have a few more minutes when they close the breakfast or bar .

10

chie

15 Jan 2022

·

Stayed 1 night

チェックインのスタッフの方がとても感じがよく受験利用なのでルームサービスを朝早くお願いしたいと依頼したら親切に予約するように案内してくれました。学校が8時から受付だったので朝食が余裕を持って食べられるか心配でしたが、7時数分前には届けていただけたので、大変助かりました。ルームサービスのスタッフも感じが良かったです。ありがとうございました。

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6

Jonathan

11 Sept 2024

·

Stayed 5 nights

Soy ambassador y no sentí diferencia

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10

Judy

14 Oct 2023

·

Stayed 2 nights

Beautiful hotel. Great staff. Only complaint is that Marriott did not recognize this stay because we booked through hotels.com. Most disappointing as we’ve never booked any other way than through the Marriott site and didn’t realize Marriott would not count these nights towards our stays. Not a very good policy from a company that’s usually so very accommodating.

10

MOHSIN

20 May 2025

·

Stayed 2 nights

Very upscale hotel, excellent treatment from the staff and the atmosphere was very excellent.

10

Deborah

5 Apr 2025

·

Stayed 3 nights

Amazing staff, breakfast buffet, transportation to meguro station and overall safe area -could walk around easily THANK YOU!

10

Clare

23 Mar 2023

·

Stayed 5 nights

We were warmly welcomed by the staff and check in was quick and efficient. The club room was very spacious, beds super comfy and bathroom clean and plenty amenities. The Japanese Garden was an added bonus. We were very pleased with our stay at the Sheraton Miyako and would definitely stay here again

4

YIK SHING

15 Jan 2023

·

Stayed 1 night

一開始給我比較舊的房間，空調壞了很熱，然後有人上來居然唔係話幫我換房，提出給我一個風扇

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4

Koto

4 Oct 2024

·

Stayed 7 nights

The facility is old and the floor where my room locates smells very bad like a cigarette room. Gym equipment should be upgraded. Staff was kind but lack of explaining. Ex. They didn’t want to provide stays credit and never explained the reason why. Next time I might go other hotels if I pay $200-300 per night.

10

kayvan

11 Sept 2024

·

Stayed 8 nights

Staff were friendly and helpful. Hotel property is in a very good condition.

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Location

Quiet, safe area with greenery and a shuttle to Meguro and Shinagawa. Several found it inconvenient for walking to metro or restaurants.

Related guest reviews

10

Theresa

8 Apr 2024

·

Stayed 2 nights

This property is very convenient to the JR Shinagawa Station and the free shuttle to there and Meguro Station is a very good service. Hotel staff is friendly and helpful every time I have stayed.

6

Doowon

19 Apr 2023

·

Stayed 2 nights

Location was inconvenient for metro and restaurants.

8

HIROSHI

1 Apr 2025

·

Stayed 4 nights

Safe.

10

Neil

22 Sept 2025

·

Stayed 3 nights

A great hotel in a very nice location in the City

10

Deborah

5 Apr 2025

·

Stayed 3 nights

Amazing staff, breakfast buffet, transportation to meguro station and overall safe area -could walk around easily THANK YOU!

8

Jorge

4 Apr 2024

·

Stayed 4 nights

The location and hotel installations were excellent. However, they charged for the use of the Sauna room, and the cleaning of the spa area was not good.

8

Kimiko

21 Nov 2024

·

Stayed 1 night

静かな環境で良かった水まわりは綺麗になっていたから良かったですただ廊下が少し暗かったです

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8

Michael

20 Aug 2025

·

Stayed 5 nights

Clean, smells good, nice staff. Negatives: you will need a taxi or hotel bus to get to anywhere interesting. Nearest main areas are Shinagawa and Meguro Station. There was a popping noise on our window periodically. Sounded like large insects or birds hitting the window. But no insects. I am guessing this is the sound of heat pressure from the hot weather on the windows. And it did make sleeping difficult. Yes, it is that loud.

10

FRANCOIS

20 Jun 2022

·

Stayed 2 nights

bon hôtel bien placé pour moi. Un peu loin à pied des restaurants mais il y en a sur place

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10

Tiana

13 Oct 2024

·

Stayed 1 night

This hotel is in a very safe area It has a beautiful walking area within the resort with amazing trees and beautiful scenery, staff has been excellent, the dinning options are excellent, very clean very spacious. Highly recommend you stay here if you come to japan it really is amazing.

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AI-generated summary based on recent guest reviews

Dining

Breakfast and on-site restaurants are praised, including tasty lounge items and a popular Chinese/Sichuan option; the bar is also enjoyed. Some reported strict hours or uneven service in the restaurants.

Related guest reviews

6

Bernard

29 May 2025

·

Stayed 3 nights

For an international Sheraton there is not a) enough people understanding English and b) there is zero flexibility to have a few more minutes when they close the breakfast or bar .

10

chie

15 Jan 2022

·

Stayed 1 night

チェックインのスタッフの方がとても感じがよく受験利用なのでルームサービスを朝早くお願いしたいと依頼したら親切に予約するように案内してくれました。学校が8時から受付だったので朝食が余裕を持って食べられるか心配でしたが、7時数分前には届けていただけたので、大変助かりました。ルームサービスのスタッフも感じが良かったです。ありがとうございました。

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10

Matthew

20 Dec 2024

·

Stayed 1 night

Beautiful restaurants and property

10

HANA

30 Dec 2022

·

Stayed 2 nights

깨끗하게 관리되고 서비스도 좋아요 셔틀도 운행하고 아래 라운지 음식도 맛있어요

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8

Larry

15 Jun 2022

·

Stayed 2 nights

Very nice hotel. Check in quick and efficient. Very nice comfortable room. Used lounge twice for meetings, Manager and staff very good service. Dinner at Chinese restaurant, food excellent. Service not. California for lunch, food good, service not. Definitely would stay again, but will think about using dining rooms if if same management team is there.

8

?

19 Aug 2025

·

Stayed 1 night

ルームサービスの和朝食、美味しかった無料のミネラルウォーターもうれしかった予約確認の電話をした時、支払いはクレカでと言われた、WAONや楽天Payで出来ることをスタッフが知らなかった

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10

Deborah

5 Apr 2025

·

Stayed 3 nights

Amazing staff, breakfast buffet, transportation to meguro station and overall safe area -could walk around easily THANK YOU!

10

Tiana

13 Oct 2024

·

Stayed 1 night

This hotel is in a very safe area It has a beautiful walking area within the resort with amazing trees and beautiful scenery, staff has been excellent, the dinning options are excellent, very clean very spacious. Highly recommend you stay here if you come to japan it really is amazing.

10

kenji

6 Dec 2021

·

Stayed 1 night

今回家族で3部屋を利用。東京とは思えない自然環境がとても良かった！施設内にある四川料理、麻婆豆腐絶品！従業員の方からは親切な声掛けもあり、接客も行き届いていました。隣には八芳園があり日柄も良く1日で8組の結婚されたカップルに会うことも出来ました。

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10

JUNMO

2 May 2023

·

Stayed 4 nights

여기저기 호텔에 있어야 할 것들이 오밀조밀하게 꽉 찬 느낌. 방도 큼직했어서 친구들이랑 하루의 피로를 나누며 맥주한잔 하기에 좋았고~ 개인적으로 가장 중요하게 여기는 호텔 바도 좋았었음~

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5 $662	6 $257	7 $559
8 $257	9 $258	10 $257	11 $406	12 $256	13 $257	14 $347
15 $257	16 $257	17 $257	18 $258	19 $258	20 $381	21 $525
22 $258	23 $257	24 $258	25 $311	26 $258	27 $305	28 $343
29 $285	30 $212

Su	Mo	Tu	We	Th	Fr	Sa
		1 $327	2 $284	3 $274	4 $212	5 $250
6 $218	7 $247	8 $247	9 $250	10 $230	11 $289	12 $320
13 $166	14 $165	15 $250	16 $194	17 $198	18 $250	19 $284
20 $212	21 $250	22 $250	23 $250	24 $250	25 $250	26 $320
27 $250	28 $250	29 $250	30 $403	31 $658

Sheraton Miyako Hotel Tokyo

Prices for Sheraton Miyako Hotel Tokyo

Monthly average prices

About this property

Location

Room options

Premium Room, 1 Queen Bed

Miyabi Deluxe, Club , 1 King

Sui Premium Deluxe, 1 King

Miyabi Superior, Club , 1 King

Premium Room, 2 Twin Beds

Superior Room, 2 Twin Beds

Premium Superior, 1 King

Comfort Deluxe, 1 King

Premium Deluxe, 1 King

Club Deluxe, Club , 1 King

Sui Premium Superior, 1 King

Deluxe Room, 2 Twin Beds

Club Superior, Club , 1 King

Comfort Standard, 1 Queen

Guest reviews of Sheraton Miyako Hotel Tokyo

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Sheraton Miyako Hotel Tokyo

Prices for upcoming dates