The Originals Boutique, Hôtel Ô Gayot, Bagnoles-de-l'Orne

The room was clean with tea/coffee making facilities. A good view of the town. The attached restaurant was very nice, as was the food. Staff were very friendly and helpful. Breakfast was fresh with fresh bread, cheeses, coffee, juices, cold meat selection, jams, yoghurt. Very nice. Bathroom very clean and heating was very welcome on a very cold day.

Nice staff and helpful

Loved this hotel. Comfortable, clean rooms in the heart of a beautiful french town. The staff and facilities are really good. The breakfast was lovely.

Lovely staff, great atmosphere, clean rooms. Thumbs up.

On entering our room, one of the curtains was hanging off the runner. We booked a family room with a queen bed to sleep 4.When I made the reservation I made it quite clear it was for 3 adults and the booking was accepted. However, they brought in a cot (fold up bed) being the third bed which when my son sat on, collapsed. There were slats missing. When reported to reception was told it was for a child. They knew we had a party of 3 adults and charged a supplement of 15 euros night for the third person, even though I paid for a family room. I asked them to separate the queen bed and with the single bed gave us the number of beds we needed, and booked for. We were up in the eaves, the carpet needed cleaning, no smoke alarm in the room, no fan or window in the bathroom. Only two sets of towels and repeatedly had to ask for the third set. Then to cap it all after paying the bill received a message that they had debited a further amount on my friends card, who did not give authority to do so. I had to give card details when I booked. I paid my bill with cash. The message said there was a problem with my bill, not that they had made an error.