Xperia Saray Beach Hotel

Stay was excellent with friendly staff, great beach and views. The food was average for an all inclusive.

If you specifically want to stay near Cleopatra Beach in Alanya, Xperia Hotel can be a decent choice, though it comes with pros and cons. The hotel has its own private beach area with spectacular views and offers easy access to shopping, dining, and walking areas. The staff are very kind, welcoming, and always ready to help. However, based on our personal experience, this does not feel like a true 4-star hotel — more like a 3-star. They didn't have bell service and we had to move our suitcases ourselves. Our room was somewhat outdated and not cleaned properly, with hair left on the bathroom floor and sink. While the hotel operates on an all-inclusive basis, we found the food bland, with limited variety and quality compared to other 4- and 5-star hotels we stayed in during our trip.

Whilst checking in at the hotel I was informed that the hotel was closing in 2 days and that I would have to find alternative accommodation. I am unsure if Hotels.com had been made aware of this but I can say that I am very unhappy with the experience as the alternative hotel was inferior to my original choice, as a Platinum Member I would have to say that I have been let down.

Good location. The staff does not speak English Very well (and quests are mostly russian). But the hotel is right on the Beach and overall pretty good experience.

The room was very small and very noisy plumbing kept us awake all night!