Hotel Hakuba

Staff were best thing about this place! Without them rating wouldn’t be as high. Big shout out to Aussie Jacob and Miwa for ensuring we had the best time we could! Location was good, 400m from main bus terminal and easy to get to Happo One each day for ski lessons for my daughter. Although hourly buses not enough needs to be a lot more frequent especially given amount of people in area & how full buses were.

Staff was friendly and accommodating.

The staff were extremely helpful.

Excellent service, clean room, good facilities and lovely location.

The staff and management team is very hospitable and friendly. Particularly Staff Anna whose service is commendable. She went all the way out to help me. I was down with flu and she drove me to the clinic, helped me talk to the nurse in Japanese and ensured everything went well. After my medical consultation, she drove from hotel to the clinic to fetch me back. I really appreciate her helpfulness and hospitality