Is parking available at the property?

Self-parking is available on-site for a fee of EUR 4 per day. Parking height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7:00 AM to 10:00 AM for a fee of approximately EUR 15 for adults and EUR 7.5 for children.

Are pets allowed at the hotel?

Pets are not allowed at the property, but service animals are exempt from this policy.

What are the check-in and check-out times?

Check-in is from 2:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Is there an airport shuttle service available?

An airport shuttle service is available for a fee of EUR 7.50 per person (one-way). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and some wheelchair-accessible facilities. However, specific details should be confirmed with the property prior to arrival.

Where is the hotel located in relation to local attractions?

The hotel is centrally located in Ponta Delgada, within a 5-minute drive of Ponta Delgada Harbour and Military Museum of the Azores. Key attractions such as Santuario Nossa Senhora da Esperanca and Portas da Cidade are only 0.2 miles away.

Does the hotel have a swimming pool?

Yes, the property features an outdoor swimming pool, which is operational seasonally. Guests can enjoy the pool during designated hours.

What are the policies for guests staying with children?

Children are welcome at the property. Kids can stay for free up to a certain age, which is not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of EUR 30 per night. Availability is subject to confirmation, and advance requests are recommended.

MS Vila Nova Hotel in Ponta Delgada

Average nightly price at MS Vila Nova by month, last 12 months (USD)
Month	Average price
January	$48
February	$53
March	$72
April	$170
May	$158
June	$226
July	$174
August	$175
September	$140
October	$116
November	$57
December	$49

What guests think

MS Vila Nova draws praise for its clean, comfortable rooms, friendly staff, and a walkable location near downtown and the airport, though feedback points to inconsistent bed comfort, occasional noise, and some dated exterior elements.

Several reviews note excellent service, but others mention overbooking, slow responses, and limited flexibility around early check-in. Facilities comments focus on the pool being clean yet cold or with restricted hours, plus convenient parking; a cash towel deposit was unpopular. Breakfast and dining range from excellent and varied to just okay with limited choices. Expect a convenient, well-kept base with some inconsistencies.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

The pool is available and clean, but some found it very cold or restricted in hours; the cash towel deposit policy frustrated guests. Parking is convenient, the exterior looks worn, and several missed in-room fridges or coffee makers.

Related guest reviews

10

Donna

Sep 30, 2025

·

Stayed 8 nights

Liked this property because it was close to everything.the staff was very helpful.food was good . The swimming pool we enjoyed. Would stay and recommend it .

4

Lukas

Nov 3, 2025

·

Stayed 4 nights

Pool war kälter als einen Bergsee.

Translate

10

William

May 28, 2024

·

Stayed 1 night

Great up to date room with all of the amenities. Hotel staff were amazing making sure we had everything we needed. Easy walk to the waterfront, fabulous restaurants and shopping. Parking was just out the front door.

10

Leandro

Nov 14, 2025

·

Stayed 3 nights

Quarto impecável. A única ausência que notei foi que nao tinha um frigobar.

Translate

10

BENITA

Jun 26, 2024

·

Stayed 5 nights

Hotel bien ubicado, siempre había sitio para aparcar en la calle, desayuno excelente y habitación cómoda y limpia

Translate

6

Christian

Jul 30, 2023

·

Stayed 2 nights

Been at countless hotels, but never experienced beds as uncomfortable as these. And what about fixing the pool towel situation? A 10€ cash(!h deposit for a tiny towel is a poor solution.

10

Dirk

Oct 19, 2024

·

Stayed 3 nights

Ein sehr zentral gelegenes Hotel. Freundliches Personal, sauber, schöne Zimmer, die Wände sind nicht ganz so dick und es besteht die Möglichkeit das Schnarchen von nebenan zu hören. Das Frühstück ist sehr umfangreich. Parken ist im Hof für 4€ pro Tag möglich. Parken an der Strasse kostet mehr. Der Pool war sauber. Vom Hotel aus ist alles in Ponta Delgada zu Fuss erreichbar.

Translate

6

Pedro

Sep 17, 2023

·

Stayed 1 night

The hotel it's clean and tidy, room of a good size but lack the simple coffee and tea facilities which I believe it's a must. Staff are friendly but slow in my opinion, check out was simply give back the key card but they keep u waiting in a queue for no reason.

8

Linda

Feb 15, 2024

·

Stayed 4 nights

It was a nice comfortable hotel. The staff was friendly and efficient. I wish there was a refrigerator in the room. The interior furnishings were fresh and modern, but the outside could be maintained better. Being so close to the water probably has challenges with salt air, but paint and power wash might make it look better on the outside.

8

Phyllis

Jun 7, 2025

·

Stayed 1 night

Check-in was simple and friendly staff at front desk and bar. The location is very walkable to the town center. Front desk arranged an early taxi to the airport which was much appreciated. Disappointed in the pool hours and the beds (had a triple room) were very uncomfortable.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently highlight very clean rooms and common areas with solid upkeep. A few note minor wear like chipped fixtures or aging decor.

Related guest reviews

8

Stefanie Marianne

Sep 2, 2023

·

Stayed 5 nights

Hotel in Flughafennähe, zentral zur Ortsmitte. Für kurze Aufenthalte ideal. Das Hotel sollte dringend renoviert werden. Von außen sieht es schäbig aus. Der Speisesaal wirkt nicht einladend. Die Zimmer haben auch schon eine etwas in die Jahre gekommene Ausstattung, jedoch wird alles sauber gehalten. Das Speisenangebot war OK, eher wenig Auswahl. Fischgerichte teilweise sehr salzig, wohingegen anderes sehr nüchtern geschmeckt hat. Busverkehr in unmittelbarer Nähe gut erreichbar. Allerdings ist es nicht einfach, die Fahrpläne und genauen Haltestellen zu identifizieren, da so gut wie nichts ausgewiesen ist. Per Internetrecherche jedoch machbar.

Translate

10

Regis Jean Marie

Jan 4, 2024

·

Stayed 14 nights

C'est notre deuxième séjour dans cet hôtel. Excellent petit déjeuner. Nous avons pris la demi pension, repas du soir en buffet très bien. Chambre spacieuse , propre.

Translate

10

darrell

Nov 12, 2025

·

Stayed 3 nights

Super clean. Comfy beds. Great location downtown. Excellent service.

10

Alain

Aug 28, 2024

·

Stayed 1 night

Tout était propre.

Translate

10

BENITA

Jun 26, 2024

·

Stayed 5 nights

Hotel bien ubicado, siempre había sitio para aparcar en la calle, desayuno excelente y habitación cómoda y limpia

Translate

10

Dirk

Oct 19, 2024

·

Stayed 3 nights

Ein sehr zentral gelegenes Hotel. Freundliches Personal, sauber, schöne Zimmer, die Wände sind nicht ganz so dick und es besteht die Möglichkeit das Schnarchen von nebenan zu hören. Das Frühstück ist sehr umfangreich. Parken ist im Hof für 4€ pro Tag möglich. Parken an der Strasse kostet mehr. Der Pool war sauber. Vom Hotel aus ist alles in Ponta Delgada zu Fuss erreichbar.

Translate

10

Frank Klaus

Feb 22, 2025

·

Stayed 11 nights

Freundliches Personal, saubere Unterkunft und nah zur Altstadt. Das Hotel liegt in der Einflugschneise vom Flughahen, hat mich aber nicht sehr gestört. Nachts ist Ruhe.

Translate

10

NORMAN

Dec 21, 2023

·

Stayed 7 nights

The bed is a little firm. The bath tub has a few chipped paint spots. Paint them over so it will look better.

10

Grant

Nov 23, 2025

·

Stayed 1 night

Clean and comfortable room in a good location. Nice pillows and linens. The thin spring-style mattresses in the twin room seem due to be updated. The hotel itself was very quiet for a Saturday night however a building or car alarm in a nearby street sounded all night long. Odd that police or security could not have put an end to it for the benefit of guests in this hotel, the nearby hotel and really the entire neighbourhood.

10

James

Aug 27, 2025

·

Stayed 1 night

Nice hotel. Very clean and comfortable. Good location - walking distance to a couple of good restaurants and close proximity to airport.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally comfortable and often spacious or modern, but bed comfort varies and some feel rooms are dated. Noise can be an issue due to thin walls or outside disturbances.

Related guest reviews

6

Åsa Pallarp

Jul 5, 2024

·

Stayed 5 nights

Slitet hotell och torftig frukostbuffé, ok rum med trist balkong. Dyrt!

Translate

10

MAIRA C

Dec 4, 2024

·

Our room was absolutely wonderful, very spacious and the bed very comfortable. The hotel is very close to the airport and a few minute walking distance from the downtown area. Near everything. The staff was wonderful and we even got complimentary wine and Natas. An absolute delight stay.

10

William

May 28, 2024

·

Stayed 1 night

Great up to date room with all of the amenities. Hotel staff were amazing making sure we had everything we needed. Easy walk to the waterfront, fabulous restaurants and shopping. Parking was just out the front door.

8

Helge

Jul 16, 2023

·

Stayed 6 nights

Store rom, god plassering, svømmebasseng var bra. Litt slitent og fasaden trenger noen strøk maling. Men vi var godt fornøyd.

10

darrell

Nov 12, 2025

·

Stayed 3 nights

Super clean. Comfy beds. Great location downtown. Excellent service.

6

Christian

Jul 30, 2023

·

Stayed 2 nights

Been at countless hotels, but never experienced beds as uncomfortable as these. And what about fixing the pool towel situation? A 10€ cash(!h deposit for a tiny towel is a poor solution.

10

Dirk

Oct 19, 2024

·

Stayed 3 nights

Ein sehr zentral gelegenes Hotel. Freundliches Personal, sauber, schöne Zimmer, die Wände sind nicht ganz so dick und es besteht die Möglichkeit das Schnarchen von nebenan zu hören. Das Frühstück ist sehr umfangreich. Parken ist im Hof für 4€ pro Tag möglich. Parken an der Strasse kostet mehr. Der Pool war sauber. Vom Hotel aus ist alles in Ponta Delgada zu Fuss erreichbar.

Translate

10

NORMAN

Dec 21, 2023

·

Stayed 7 nights

The bed is a little firm. The bath tub has a few chipped paint spots. Paint them over so it will look better.

10

Grant

Nov 23, 2025

·

Stayed 1 night

Clean and comfortable room in a good location. Nice pillows and linens. The thin spring-style mattresses in the twin room seem due to be updated. The hotel itself was very quiet for a Saturday night however a building or car alarm in a nearby street sounded all night long. Odd that police or security could not have put an end to it for the benefit of guests in this hotel, the nearby hotel and really the entire neighbourhood.

8

Phyllis

Jun 7, 2025

·

Stayed 1 night

Check-in was simple and friendly staff at front desk and bar. The location is very walkable to the town center. Front desk arranged an early taxi to the airport which was much appreciated. Disappointed in the pool hours and the beds (had a triple room) were very uncomfortable.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly and helpful, with smooth check-ins and thoughtful touches. Some report overbooking, slow responses, inflexible or uncommunicated early check-in, and occasional unfriendliness or slow checkout.

Related guest reviews

10

Ben

Jun 2, 2025

·

Stayed 2 nights

Great staff. Walkable to main tourist area.

2

Cathleen

Oct 17, 2025

·

Stayed 5 nights

We prepaid and received a confirmation email for an ocean view balcony room for 3 nights. The hotel over booked and refused to honor our reservation.

6

Christine

Jul 21, 2024

·

Stayed 3 nights

Still waiting to hear back from the manager regarding an issue, it has been over a week now.

4

Dean

Dec 8, 2023

·

Stayed 1 night

No early check even by 1 hour even though rooms were available. After 8 hours of flying it would have been nice. Going forward we will be booking else where.

10

darrell

Nov 12, 2025

·

Stayed 3 nights

Super clean. Comfy beds. Great location downtown. Excellent service.

6

Pedro

Sep 17, 2023

·

Stayed 1 night

The hotel it's clean and tidy, room of a good size but lack the simple coffee and tea facilities which I believe it's a must. Staff are friendly but slow in my opinion, check out was simply give back the key card but they keep u waiting in a queue for no reason.

10

Maria Connie

Feb 15, 2025

·

Stayed 3 nights

Front staff needs to be a little more friendly and acknowledge their guests

10

Marci

Jan 3, 2025

·

Stayed 5 nights

From a friendly, funny welcome to a seamless checkout in the middle of the night to catch my flight, MS Vila Nova was outstanding in every way.

8

Phyllis

Jun 7, 2025

·

Stayed 1 night

Check-in was simple and friendly staff at front desk and bar. The location is very walkable to the town center. Front desk arranged an early taxi to the airport which was much appreciated. Disappointed in the pool hours and the beds (had a triple room) were very uncomfortable.

8

Kenneth J

Jun 11, 2023

·

Stayed 1 night

Decent hotel. Close to downtown Ponta Delgada. Not too far from airport. No complaints about the hotel itself or the staff. The one issue I had is that I had requested early check-in ahead of time since my flight landed very early. There was no response. I asked at the hotel when we got there and this was the first they had heard of it. We ended up having to wait many hours until we could check in. While I understand this happens, it would have been nice to know ahead of time if this would happen, so we could make other arrangements.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Very walkable to downtown sights, waterfront, and restaurants, and close to the airport. A few note it feels slightly on the edge of the main area.

Related guest reviews

10

Ben

Jun 2, 2025

·

Stayed 2 nights

Great staff. Walkable to main tourist area.

10

MAIRA C

Dec 4, 2024

·

Our room was absolutely wonderful, very spacious and the bed very comfortable. The hotel is very close to the airport and a few minute walking distance from the downtown area. Near everything. The staff was wonderful and we even got complimentary wine and Natas. An absolute delight stay.

8

Dave

Apr 25, 2023

·

Stayed 1 night

Good, reasonable price. Just a little bit on the outskirts of main area.

10

William

May 28, 2024

·

Stayed 1 night

Great up to date room with all of the amenities. Hotel staff were amazing making sure we had everything we needed. Easy walk to the waterfront, fabulous restaurants and shopping. Parking was just out the front door.

10

darrell

Nov 12, 2025

·

Stayed 3 nights

Super clean. Comfy beds. Great location downtown. Excellent service.

10

BENITA

Jun 26, 2024

·

Stayed 5 nights

Hotel bien ubicado, siempre había sitio para aparcar en la calle, desayuno excelente y habitación cómoda y limpia

Translate

10

Dirk

Oct 19, 2024

·

Stayed 3 nights

Ein sehr zentral gelegenes Hotel. Freundliches Personal, sauber, schöne Zimmer, die Wände sind nicht ganz so dick und es besteht die Möglichkeit das Schnarchen von nebenan zu hören. Das Frühstück ist sehr umfangreich. Parken ist im Hof für 4€ pro Tag möglich. Parken an der Strasse kostet mehr. Der Pool war sauber. Vom Hotel aus ist alles in Ponta Delgada zu Fuss erreichbar.

Translate

8

Phyllis

Jun 7, 2025

·

Stayed 1 night

Check-in was simple and friendly staff at front desk and bar. The location is very walkable to the town center. Front desk arranged an early taxi to the airport which was much appreciated. Disappointed in the pool hours and the beds (had a triple room) were very uncomfortable.

8

Kenneth J

Jun 11, 2023

·

Stayed 1 night

Decent hotel. Close to downtown Ponta Delgada. Not too far from airport. No complaints about the hotel itself or the staff. The one issue I had is that I had requested early check-in ahead of time since my flight landed very early. There was no response. I asked at the hotel when we got there and this was the first they had heard of it. We ended up having to wait many hours until we could check in. While I understand this happens, it would have been nice to know ahead of time if this would happen, so we could make other arrangements.

10

James

Aug 27, 2025

·

Stayed 1 night

Nice hotel. Very clean and comfortable. Good location - walking distance to a couple of good restaurants and close proximity to airport.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast and on-site dining earn praise for quality and variety in several reviews, including a good dinner buffet. Others found options limited or underwhelming, with some dishes too salty.

Related guest reviews

8

Stefanie Marianne

Sep 2, 2023

·

Stayed 5 nights

Hotel in Flughafennähe, zentral zur Ortsmitte. Für kurze Aufenthalte ideal. Das Hotel sollte dringend renoviert werden. Von außen sieht es schäbig aus. Der Speisesaal wirkt nicht einladend. Die Zimmer haben auch schon eine etwas in die Jahre gekommene Ausstattung, jedoch wird alles sauber gehalten. Das Speisenangebot war OK, eher wenig Auswahl. Fischgerichte teilweise sehr salzig, wohingegen anderes sehr nüchtern geschmeckt hat. Busverkehr in unmittelbarer Nähe gut erreichbar. Allerdings ist es nicht einfach, die Fahrpläne und genauen Haltestellen zu identifizieren, da so gut wie nichts ausgewiesen ist. Per Internetrecherche jedoch machbar.

Translate

10

Regis Jean Marie

Jan 4, 2024

·

Stayed 14 nights

C'est notre deuxième séjour dans cet hôtel. Excellent petit déjeuner. Nous avons pris la demi pension, repas du soir en buffet très bien. Chambre spacieuse , propre.

Translate

6

Åsa Pallarp

Jul 5, 2024

·

Stayed 5 nights

Slitet hotell och torftig frukostbuffé, ok rum med trist balkong. Dyrt!

Translate

10

Donna

Sep 30, 2025

·

Stayed 8 nights

Liked this property because it was close to everything.the staff was very helpful.food was good . The swimming pool we enjoyed. Would stay and recommend it .

10

MAIRA C

Dec 4, 2024

·

Our room was absolutely wonderful, very spacious and the bed very comfortable. The hotel is very close to the airport and a few minute walking distance from the downtown area. Near everything. The staff was wonderful and we even got complimentary wine and Natas. An absolute delight stay.

10

Roger Jeffery

Oct 10, 2023

·

Stayed 10 nights

Convenient location. Pleasant room. very clean. Food good.

10

BENITA

Jun 26, 2024

·

Stayed 5 nights

Hotel bien ubicado, siempre había sitio para aparcar en la calle, desayuno excelente y habitación cómoda y limpia

Translate

10

Dirk

Oct 19, 2024

·

Stayed 3 nights

Ein sehr zentral gelegenes Hotel. Freundliches Personal, sauber, schöne Zimmer, die Wände sind nicht ganz so dick und es besteht die Möglichkeit das Schnarchen von nebenan zu hören. Das Frühstück ist sehr umfangreich. Parken ist im Hof für 4€ pro Tag möglich. Parken an der Strasse kostet mehr. Der Pool war sauber. Vom Hotel aus ist alles in Ponta Delgada zu Fuss erreichbar.

Translate

8

Tracey

Sep 19, 2024

·

Stayed 2 nights

Pretty amazing - personalized note and treats in room. Mostly fantastic staff too. The gut at reception could learn a bit about customer service and moving the way to pay inside the breakfast buffet could help, but overall verym good.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13 $132	14 $104	15 $106	16 $97	17 $95
18 $75	19 $74	20 $73	21 $75	22 $73	23 $100	24 $100
25 $94	26 $73	27 $74	28 $76	29 $79	30 $75	31 $79

Su	Mo	Tu	We	Th	Fr	Sa
1 $69	2 $72	3 $62	4 $64	5 $64	6 $72	7 $96
8 $63	9 $71	10 $72	11 $72	12 $72	13 $72	14 $70
15 $63	16 $65	17 $66	18 $66	19 $66	20 $66	21 $66
22 $65	23 $66	24 $57	25 $63	26 $72	27 $70	28 $73
29 $71	30 $73

MS Vila Nova

Prices for MS Vila Nova

Monthly average prices

About this property

Location

Room options

Double Room (King Room)

Double Room (Communicating Rooms)

Family Room

Twin Room, City View

Twin Room

Triple Room

Single Room

Junior Suite

Guest reviews of MS Vila Nova

Who stays here?

What guests think

No written reviews

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about MS Vila Nova

Prices for upcoming dates

Business details