Holiday Inn Express & Suites Memphis East by IHG

Recently remodeled April 2026. Got to be the first to stay in the newly remodeled room. We enjoyed the accommodating staff and the amazing fresh ground coffee machines that are 24/7! I am a coffee-aholic and this was wonderful to have. The property has beautiful art work and spacious. We enjoyed our 2 night stay.

Hotel needs remodeling. Very old and smells bad

Everything’s Excellent Including The Breakfast!!!!

If you just want to stay for the night to get away from home. Not really clean always an odor in the hallway. Ice machine and elevator out of service. Hard to explain i felt safe but unsafe if that makes sense lol.

This stay started off rough and did not really improve. At the original time of check in, no one was at the front counter. After waiting 10 minutes, we left, got dinner, then returned to check in. The elevator closest to our room was broken, so we had to go down the long hallway, up, then back through the long hallway to get to our room, only to find the one given to us had not been cleaned. After repeating the trek back to the counter, the response we got was "housekeeping has left for the day". We we eventually assigned a new room (repeating the trek again due to the broken elevator), we got a clean room. There were only two towels for the three of us. When asked for a third, we were told there were no more. The front door to the hotel was broken, an elevator was broken, we were given a dirty room, and they would not provide us with enough clean towels.