Aspen Grand Hotel Houston
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Acerca de esta propiedad
No te pierdas las instalaciones recreativas a tu disposición, que incluyen una piscina al aire libre y gimnasio. Encontrarás también conexión a Internet wifi gratis, un salón de eventos y una máquina expendedora.
Servicios
No te pierdas las instalaciones recreativas a tu disposición, que incluyen una piscina al aire libre y gimnasio. Encontrarás también conexión a Internet wifi gratis, un salón de eventos y una máquina expendedora.
Servicios empresariales
Tendrás un centro de negocios, check-in exprés y check-out exprés a tu disposición. Hay un aparcamiento sin asistencia gratuito disponible.
Comida
Aprovecha el servicio de habitaciones de este hotel. Se ofrece un desayuno bufé gratuito.
Habitaciones
Te sentirás como en tu propia casa en cualquiera de las 79 habitaciones con frigorífico y microondas. Para los momentos de ocio, tendrás una televisión de pantalla plana con canales por cable y conexión a Internet por cable y wifi gratis. El cuarto de baño está provisto de ducha y bañera combinadas y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono con y llamadas locales gratuitas.
Ubicación
Si decides alojarte en Aspen Grand Hotel Houston, te encontrarás en una fantástica zona de Houston (George Bush Park/Eldridge) y estarás a menos de 15 minutos en coche de Westheimer Road y Centro comercial CityCentre. Además, este hotel se encuentra a 22,9 km de Katy Mills Mall (centro comercial) y a 15,4 km de Memorial City Mall.
Qué hay cerca
Westheimer Road(0.5 millas)
West Oaks Mall(1 millas)
Millie Bush Bark Park(2.2 millas)
RAC Conference Center(3.6 millas)
Topgolf Houston - Katy(3.9 millas)
West Houston Medical Center(4.1 millas)
Royal Oaks Village(4.1 millas)
HCA Houston Healthcare West(4.2 millas)
Texas Training & Conference Centers(4.4 millas)
Estadio Darrell Tully(5.4 millas)
Parque Bear Creek Pioneers(5.4 millas)
Texas Children's Hospital West Campus(6.3 millas)
Houston Methodist West Hospital(6.7 millas)
Club de campo Lakeside(6.7 millas)
Great Southwest Equestrian Center(6.9 millas)
Aeropuerto William P. Hobby de Houston (HOU)(34.3 millas)
Aeropuerto Intercontinental George Bush (IAH)(38.3 millas)
Houston, TX (EFD-Ellington Field)(37.1 millas)
Aparcamiento
Piscina
Habitaciones para no fumadores
Centro de negocios
Servicio de habitaciones
Servicio de tintorería
Ubicación
2205 Barker Oaks Drive, George Bush Park/Eldridge, Houston, Texas, Estados Unidos
Westheimer Road (0.5 millas)
West Oaks Mall (1 millas)
Millie Bush Bark Park (2.2 millas)
RAC Conference Center (3.6 millas)
Topgolf Houston - Katy (3.9 millas)
West Houston Medical Center (4.1 millas)
Opciones de habitación
1
Habitación básica, 1 habitación
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
Aire acondicionadoConexión Wi-Fi (gratuita)Nevera
1
Habitación básica
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 4
Aire acondicionadoConexión Wi-Fi (gratuita)Nevera
1
Habitación estándar
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
Aire acondicionadoConexión Wi-Fi (gratuita)Nevera
1
Suite estudio Deluxe
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
Aire acondicionadoConexión Wi-Fi (gratuita)Nevera
1
Suite estudio superior
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 5
Aire acondicionadoConexión Wi-Fi (gratuita)Nevera
1
Habitación Business
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 3
Aire acondicionadoConexión Wi-Fi (gratuita)Nevera
Reseñas de los huéspedes sobre Aspen Grand Hotel Houston
8.2
Muy bueno
Basado en 693 comentarios verificados
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Las opiniones sobre el Aspen Grand Hotel Houston son variadas, con varios huéspedes elogiando la amabilidad en el registro de entrada, la tranquilidad y las camas cómodas, mientras que muchos informan de importantes problemas de limpieza y de unas instalaciones anticuadas y mal mantenidas que afectan a la comodidad y la confianza durante la estancia.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Las opiniones sobre el Aspen Grand Hotel Houston son variadas, con varios huéspedes elogiando la amabilidad en el registro de entrada, la tranquilidad y las camas cómodas, mientras que muchos informan de importantes problemas de limpieza y de unas instalaciones anticuadas y mal mantenidas que afectan a la comodidad y la confianza durante la estancia.
Las quejas recurrentes mencionan ropa de cama manchada, olores a humedad, plagas y un servicio de limpieza inconsistente. Varios huéspedes señalan comodidades rotas o anticuadas, como aire acondicionado, televisores, fontanería, máquinas de hielo, puertas y ascensores, así como una piscina sucia o inutilizable. El servicio varía desde interacciones amables en la recepción hasta informes de una gerencia grosera o poco receptiva, un registro de entrada lento, disputas con la factura y un desayuno que varía desde satisfactorio hasta poco abastecido con café tibio. Espere una estancia económica con estándares variables en una zona que algunos encuentran conveniente, pero que otros describen como incómoda.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Algunos de los problemas comunes incluyen una piscina sucia o cerrada, máquinas de hielo que no funcionan, ascensores lentos o ruidosos y puertas o lectores de tarjetas rotos. El aparcamiento puede ser limitado o dar una sensación de inseguridad debido a la actividad en el estacionamiento y a un club cercano.
Reseñas de huéspedes relacionadas
4
Emma
29 jul 2025
·
Se alojó 2 noches
This place looks like it had recently changed ownership. No signage on the building and looked quite rundown. The room was clean. The pool was unable to be used though. We were told we could swim in there if we wanted to, but maybe shouldn’t because of the algae. Just average all round.
This place looks like it had recently changed ownership. No signage on the building and looked quite rundown. The room was clean. The pool was unable to be used though. We were told we could swim in there if we wanted to, but maybe shouldn’t because of the algae. Just average all round.
6
Misty
14 mar 2025
·
Se alojó 2 noches
It was quiet and the beds were really comfortable. The pool was dirty and the door going out to the pool is broken so you have to walk back around to get back in. There were guys standing out there smoking weed, which I had my daughter and she didn’t need to see that. The toilet was stained black and it rocks back and forth. Overall I’d stay again, they just need to do some maintenance and clean better. There was old food under the corners of bed
It was quiet and the beds were really comfortable. The pool was dirty and the door going out to the pool is broken so you have to walk back around to get back in. There were guys standing out there smoking weed, which I had my daughter and she didn’t need to see that. The toilet was stained black and it rocks back and forth. Overall I’d stay again, they just need to do some maintenance and clean better. There was old food under the corners of bed
4
Bridgette
9 jun 2024
·
Se alojó 2 noches
When we checked in the room they gave us was already occupied by someone else. We originally booked 2 Queens an was given a King due to over booking.. Limited parking, parking in the back horrible lighting an area behind hotel is a homeless community.. Room has wasps an roaches.
When we checked in the room they gave us was already occupied by someone else. We originally booked 2 Queens an was given a King due to over booking.. Limited parking, parking in the back horrible lighting an area behind hotel is a homeless community.. Room has wasps an roaches.
2
Roel
10 jun 2024
·
Se alojó 2 noches
Hidden location, sketchy, felt unsafe. Changed rooms 3x due to A/C failure. Only 2 channels worked, paper thin towels, dingy towels, NO ice machines worked, pool water was dirty too. Employees not very helpful. I would not stay there EVER !!!
Hidden location, sketchy, felt unsafe. Changed rooms 3x due to A/C failure. Only 2 channels worked, paper thin towels, dingy towels, NO ice machines worked, pool water was dirty too. Employees not very helpful. I would not stay there EVER !!!
4
Willie
3 mar 2024
·
Se alojó 1 noche
The air didn't work it was 83• in the building. I reserved a handicap room since I'm in a wheelchair they could not accommodate me. Even though it was specified with the reservation. I had to use a cup to relieve myself since i could not get in the restroom. They wouldn't honor my military discount because of the Rodeo. I am in a wheelchair and was given a room on the 3rd floor at the end of the hall. Lastly the club next door Patriots took up all the available parking and we had to park next door.
The air didn't work it was 83• in the building. I reserved a handicap room since I'm in a wheelchair they could not accommodate me. Even though it was specified with the reservation. I had to use a cup to relieve myself since i could not get in the restroom. They wouldn't honor my military discount because of the Rodeo. I am in a wheelchair and was given a room on the 3rd floor at the end of the hall. Lastly the club next door Patriots took up all the available parking and we had to park next door.
4
Brian
17 jun 2024
·
Se alojó 1 noche
Property needs to be cleaner and updated. Several things broken- ice machine, card reader on door, pancake machine
Property needs to be cleaner and updated. Several things broken- ice machine, card reader on door, pancake machine
10
Rene
1 feb 2025
·
Se alojó 2 noches
The property was excellent and nearby the area of business. Of course, the rooms may need to repair their treadmills and refrigerators. Otherwise, the experience was awesome overall. Thank you, and be safe out there.
The property was excellent and nearby the area of business. Of course, the rooms may need to repair their treadmills and refrigerators. Otherwise, the experience was awesome overall. Thank you, and be safe out there.
2
Kevin
28 jun 2024
·
Se alojó 1 noche
This has to be the absolute worst Holiday Inn Express I have ever stayed at. Check in took a long time and the elevator was slow. Lighting in the bathroom was poor. Hotel seemed old and run down. Parking lot was sketchy. Trash and all over the parking lot including beer cans and condem boxes. Grass was unkept and looked sloppy. Hardly any towels in bathroom. Door wouldn’t not lock completely. This is more like a motel.
This has to be the absolute worst Holiday Inn Express I have ever stayed at. Check in took a long time and the elevator was slow. Lighting in the bathroom was poor. Hotel seemed old and run down. Parking lot was sketchy. Trash and all over the parking lot including beer cans and condem boxes. Grass was unkept and looked sloppy. Hardly any towels in bathroom. Door wouldn’t not lock completely. This is more like a motel.
4
Segun
25 jul 2023
·
Se alojó 5 noches
My children room was changed 3times. 1st Room assigned not clean, 2nd room toilet not flushing and sink not flushing. The elevator was making a terrible loud noise, nobody cared. Bug in the room. Bed linen not changed for the entire stay. Breakfast food finished before the scheduled time. Very terrible. Staffs don’t understand English at all.
My children room was changed 3times. 1st Room assigned not clean, 2nd room toilet not flushing and sink not flushing. The elevator was making a terrible loud noise, nobody cared. Bug in the room. Bed linen not changed for the entire stay. Breakfast food finished before the scheduled time. Very terrible. Staffs don’t understand English at all.
2
Angie
12 jul 2024
·
Se alojó 2 noches
They sold us a room for 2 nights after the hurricane hit. We were displaced. We booked it 2 full days in advance. They scalped us with 3 x what they normally charge and we showed up to find out they never had power since early Monday morning. Never called or told us anything. By that time there was no way to find another room anywhere. Horrible
They sold us a room for 2 nights after the hurricane hit. We were displaced. We booked it 2 full days in advance. They scalped us with 3 x what they normally charge and we showed up to find out they never had power since early Monday morning. Never called or told us anything. By that time there was no way to find another room anywhere. Horrible
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
Muchos huéspedes informan de ropa de cama y toallas sucias o manchadas, olores a humedad, plagas y baños que necesitan una limpieza más profunda. Algunos encontraron las habitaciones limpias, pero el servicio de limpieza es inconsistente y a veces se omite.
Reseñas de huéspedes relacionadas
6
Tamika
30 nov 2024
·
Se alojó 1 noche
First room i was given the tiolet was stopped up and the sheets on one of the beds werent clean. Got moved to a second room and it had a smell, then the guest over us was so loud until a little before midnight.
First room i was given the tiolet was stopped up and the sheets on one of the beds werent clean. Got moved to a second room and it had a smell, then the guest over us was so loud until a little before midnight.
2
David
29 nov 2025
·
Se alojó 2 noches
Room was filthy, bedding had numerous bodily fluid stains. Requested new bedding, told there was no bed that wasn’t stained similarly. Want a refund, checked out day early due to filthy bedding. Please respond
Room was filthy, bedding had numerous bodily fluid stains. Requested new bedding, told there was no bed that wasn’t stained similarly. Want a refund, checked out day early due to filthy bedding. Please respond
2
Ye Ran
30 ago 2024
·
Se alojó 3 noches
I had reserved 5 rooms from this hotel and it was a nightmare. One of the rooms, when we walked in, there was someone in the room. The other room had ants on the bed. The other room had BLACK MOLD growing under their desk. This was by far the most terrifying hotel for us to stay in. Please save your money and go elsewhere. This place is NOT safe and should have someone come in for a health inspection especially after seeing black mold growing on their walls.
I had reserved 5 rooms from this hotel and it was a nightmare. One of the rooms, when we walked in, there was someone in the room. The other room had ants on the bed. The other room had BLACK MOLD growing under their desk. This was by far the most terrifying hotel for us to stay in. Please save your money and go elsewhere. This place is NOT safe and should have someone come in for a health inspection especially after seeing black mold growing on their walls.
4
Ruben
10 jun 2024
·
Se alojó 2 noches
*TV has only 2 channels. *Stayed 2 nights & Room was not cleaned the following day. *Desk clerk was not very courteous. *Coffee was lukewarm out of the pot. *Cockroach in bathroom *Caulking around tub done by cheap, uncaring labor.
*TV has only 2 channels. *Stayed 2 nights & Room was not cleaned the following day. *Desk clerk was not very courteous. *Coffee was lukewarm out of the pot. *Cockroach in bathroom *Caulking around tub done by cheap, uncaring labor.
6
Misty
14 mar 2025
·
Se alojó 2 noches
It was quiet and the beds were really comfortable. The pool was dirty and the door going out to the pool is broken so you have to walk back around to get back in. There were guys standing out there smoking weed, which I had my daughter and she didn’t need to see that. The toilet was stained black and it rocks back and forth. Overall I’d stay again, they just need to do some maintenance and clean better. There was old food under the corners of bed
It was quiet and the beds were really comfortable. The pool was dirty and the door going out to the pool is broken so you have to walk back around to get back in. There were guys standing out there smoking weed, which I had my daughter and she didn’t need to see that. The toilet was stained black and it rocks back and forth. Overall I’d stay again, they just need to do some maintenance and clean better. There was old food under the corners of bed
2
Deborah
30 nov 2024
·
Se alojó 1 noche
The first room assigned to us smelled so horrible I refused to stay in it. Smelled like bar room smoke and looked like a crack house. Moved rooms…smell was better but pillow cases and bed linens appeared to have blood on them!?!? Bathroom had a dirty towel w who knows what was stained on it. One set of towels were dingy like towels we retire to our shop and disgusting stains in the shower…I had to go to the front desk for more bath towels and clean linens. The only reason I stayed is it was booked thru a 3rd party and I knew I would not get a refund…this experience ruined it for me thinking Holiday Inn Express means cleanliness!
The first room assigned to us smelled so horrible I refused to stay in it. Smelled like bar room smoke and looked like a crack house. Moved rooms…smell was better but pillow cases and bed linens appeared to have blood on them!?!? Bathroom had a dirty towel w who knows what was stained on it. One set of towels were dingy like towels we retire to our shop and disgusting stains in the shower…I had to go to the front desk for more bath towels and clean linens. The only reason I stayed is it was booked thru a 3rd party and I knew I would not get a refund…this experience ruined it for me thinking Holiday Inn Express means cleanliness!
2
Conley
18 mar 2025
·
Se alojó 2 noches
My cousin and I were getting ready for bed, and when we pulled the covers back, stains and hair all in the bed. The desk clerk came down to change the bedding and take pictures but decided to change our room. That room was just as bad with huge yellow stains on the comforter and with stains on the sheets. He took more pictures; changed the bedding. I told him wanted a refund and to check out but was told the manager could only do that, but he was sleep. So the next day we wait for the manager who the clerk said wasn’t there and then when he started getting phone calls asking for the manager, he called the manager. The manager said he wouldn’t be in until Monday. The clerk then told us that the manager was actually in the room by the elevator and we could wait until he came out. So we did. When he came out, my cousin tried to stop him to discuss the prior night out and get a refund, but he yelled at her saying he was busy and tried to shut the door on her. She caught the door and told him that we wanted to check out but he ignored her. I pulled out my phone and began to record. He ignored us and then I went back to the counter and asked how do we check out. He said only the manager could check us out early because he has no authorization. After other customers were coming down to checkout and complain, the manager came out. He told my cousin either calm down or he wouldn’t talk to us. This is after he caused her reaction. He didn’t check us out, nor refund me.
My cousin and I were getting ready for bed, and when we pulled the covers back, stains and hair all in the bed. The desk clerk came down to change the bedding and take pictures but decided to change our room. That room was just as bad with huge yellow stains on the comforter and with stains on the sheets. He took more pictures; changed the bedding. I told him wanted a refund and to check out but was told the manager could only do that, but he was sleep. So the next day we wait for the manager who the clerk said wasn’t there and then when he started getting phone calls asking for the manager, he called the manager. The manager said he wouldn’t be in until Monday. The clerk then told us that the manager was actually in the room by the elevator and we could wait until he came out. So we did. When he came out, my cousin tried to stop him to discuss the prior night out and get a refund, but he yelled at her saying he was busy and tried to shut the door on her. She caught the door and told him that we wanted to check out but he ignored her. I pulled out my phone and began to record. He ignored us and then I went back to the counter and asked how do we check out. He said only the manager could check us out early because he has no authorization. After other customers were coming down to checkout and complain, the manager came out. He told my cousin either calm down or he wouldn’t talk to us. This is after he caused her reaction. He didn’t check us out, nor refund me.
2
Eric
27 ago 2024
·
Se alojó 2 noches
Worst hotel I have ever stayed at. Blood on sheets, bugs in the rooms. Breakfast was horrible.
Worst hotel I have ever stayed at. Blood on sheets, bugs in the rooms. Breakfast was horrible.
2
Natalie
2 oct 2023
·
Se alojó 1 noche
Toilet ran all night, loud AC, worst holiday inn I ever stayed at, doors do not close properly so from 6am & on you hear doors slamming. No sleep. Towels dingy looking. Will never stay here again.
Toilet ran all night, loud AC, worst holiday inn I ever stayed at, doors do not close properly so from 6am & on you hear doors slamming. No sleep. Towels dingy looking. Will never stay here again.
2
Tomas
8 sept 2023
·
Se alojó 1 noche
Horrible cleaning
Horrible cleaning
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las camas se describen con frecuencia como cómodas, pero las habitaciones dan la sensación de estar anticuadas y con problemas de mantenimiento, como un aire acondicionado y televisores que no funcionan correctamente, una iluminación deficiente y poca opacidad de las cortinas transparentes. Algunos huéspedes informan de ruido procedente de las puertas y los pasillos.
Reseñas de huéspedes relacionadas
6
Tamika
30 nov 2024
·
Se alojó 1 noche
First room i was given the tiolet was stopped up and the sheets on one of the beds werent clean. Got moved to a second room and it had a smell, then the guest over us was so loud until a little before midnight.
First room i was given the tiolet was stopped up and the sheets on one of the beds werent clean. Got moved to a second room and it had a smell, then the guest over us was so loud until a little before midnight.
8
Wanda
18 ago 2025
·
Se alojó 1 noche
I’ve not had their good as of yet. However the area looked well maintained. Bed and pillows are outstanding. Internet seems fine. I will say there apparently was a window replacement (???)and there was a huge piece of glass near my chair and I also stepped on a tiny piece with my bare feet. I have place both on the desk and have made a photo. The bathroom has mold poorly cleaned and treated. Otherwise this room is comfortable. Clean and very organized. I’d stay again but perhaps not with the mold. I took pictures.
I’ve not had their good as of yet. However the area looked well maintained. Bed and pillows are outstanding. Internet seems fine. I will say there apparently was a window replacement (???)and there was a huge piece of glass near my chair and I also stepped on a tiny piece with my bare feet. I have place both on the desk and have made a photo. The bathroom has mold poorly cleaned and treated. Otherwise this room is comfortable. Clean and very organized. I’d stay again but perhaps not with the mold. I took pictures.
6
John
7 sept 2024
·
Se alojó 1 noche
The door to the room squeaked very loudly and there were flashing red and blue lights as well as very bright property lights that shone in the window all night and only shear curtains covering the window so no way to darken the room!
The door to the room squeaked very loudly and there were flashing red and blue lights as well as very bright property lights that shone in the window all night and only shear curtains covering the window so no way to darken the room!
6
Misty
14 mar 2025
·
Se alojó 2 noches
It was quiet and the beds were really comfortable. The pool was dirty and the door going out to the pool is broken so you have to walk back around to get back in. There were guys standing out there smoking weed, which I had my daughter and she didn’t need to see that. The toilet was stained black and it rocks back and forth. Overall I’d stay again, they just need to do some maintenance and clean better. There was old food under the corners of bed
It was quiet and the beds were really comfortable. The pool was dirty and the door going out to the pool is broken so you have to walk back around to get back in. There were guys standing out there smoking weed, which I had my daughter and she didn’t need to see that. The toilet was stained black and it rocks back and forth. Overall I’d stay again, they just need to do some maintenance and clean better. There was old food under the corners of bed
6
Alonzo
15 nov 2025
·
Se alojó 4 noches
This used to be a Holiday Inn, but now it is called the Aspen Grand Hotels. The building is still nice and the interior is holding up for now. The room was dated, but presentable. There appears to be local people living there long term. The kids do not attend school, so they are there all day. The breakfast fare is very limited and taken away by the platefuls by the residents, so we were left with stale, cold cereals, day old toast and luke warm, watered down coffee. This happened every day.
This used to be a Holiday Inn, but now it is called the Aspen Grand Hotels. The building is still nice and the interior is holding up for now. The room was dated, but presentable. There appears to be local people living there long term. The kids do not attend school, so they are there all day. The breakfast fare is very limited and taken away by the platefuls by the residents, so we were left with stale, cold cereals, day old toast and luke warm, watered down coffee. This happened every day.
2
Kevin
28 jun 2024
·
Se alojó 1 noche
This has to be the absolute worst Holiday Inn Express I have ever stayed at. Check in took a long time and the elevator was slow. Lighting in the bathroom was poor. Hotel seemed old and run down. Parking lot was sketchy. Trash and all over the parking lot including beer cans and condem boxes. Grass was unkept and looked sloppy. Hardly any towels in bathroom. Door wouldn’t not lock completely. This is more like a motel.
This has to be the absolute worst Holiday Inn Express I have ever stayed at. Check in took a long time and the elevator was slow. Lighting in the bathroom was poor. Hotel seemed old and run down. Parking lot was sketchy. Trash and all over the parking lot including beer cans and condem boxes. Grass was unkept and looked sloppy. Hardly any towels in bathroom. Door wouldn’t not lock completely. This is more like a motel.
6
SHILONDA
21 ene 2024
·
Se alojó 1 noche
Smoke smell coming from bathroom vent. Front desk personnel noticed upon arrival then set out to find the source. I closed the bathroom door off from the rest of the room then left for a few minutes—upon return & after calling about it a second time; the desk personnel came & sprayed a scent neutralizer. Horrible ordeal.
Smoke smell coming from bathroom vent. Front desk personnel noticed upon arrival then set out to find the source. I closed the bathroom door off from the rest of the room then left for a few minutes—upon return & after calling about it a second time; the desk personnel came & sprayed a scent neutralizer. Horrible ordeal.
2
Business
2 nov 2023
·
Se alojó 1 noche
First room they gave me was not cleaned and it was also an ADA room. Second room they gave me the AC did not work.
First room they gave me was not cleaned and it was also an ADA room. Second room they gave me the AC did not work.
6
Robert
14 oct 2024
·
Se alojó 1 noche
Allegedly no smoking a hotel but the room still smelled like cigarettes smoke. Fortunately, you got used to it. Were great. Towels sucked. Complementary breakfast Was very meh. Pancake machine was broken, no cream cheese bagels, but they have delicious
Allegedly no smoking a hotel but the room still smelled like cigarettes smoke. Fortunately, you got used to it. Were great. Towels sucked. Complementary breakfast Was very meh. Pancake machine was broken, no cream cheese bagels, but they have delicious
4
Nyja
6 mar 2024
·
Se alojó 2 noches
Where should I start? The property seemed fine checking in. Nothing out of the ordinary. Got to our room and realized the TV in the room remote control didn’t work. For just me, this wouldn’t be an issue, but I was traveling with my daughter and granddaughter, so a TV with a working remote was essential. Called front desk and they told us to come get a remote from the front desk to try. That remote didn’t work, so we called back down and they gave us a 3rd remote…. That also didn’t work. After a few calls to the front desk, they agreed to move us to another room. We moved to other room which was literally right by the front desk. No problem. When we got in the room.. I had a sense that someone used the room, but the room was “clean”, so no complaints. Upon being in the room a few hours, we start to see roache(s)! That’s right not a roach, A FEW OF THEM! But ok, this is just a weekend stay and we’d only be there another full day and then leave. My daughter meets up with some friends, so it’s just the granddaughter and I in the room. I didn’t put the extra lock on the door thinking she’d be coming in at some time and would need to be able to get in. Around 630A someone enters the room and turns on the lights… I assume it’s my daughter since she’s the other person that should have access. I open my eyes from my sleep and see it is the front desk person walking in my room while we are still sleep. I raise my head and said “hi” and he immediately apologizes and backs out (and leav
Where should I start? The property seemed fine checking in. Nothing out of the ordinary. Got to our room and realized the TV in the room remote control didn’t work. For just me, this wouldn’t be an issue, but I was traveling with my daughter and granddaughter, so a TV with a working remote was essential. Called front desk and they told us to come get a remote from the front desk to try. That remote didn’t work, so we called back down and they gave us a 3rd remote…. That also didn’t work. After a few calls to the front desk, they agreed to move us to another room. We moved to other room which was literally right by the front desk. No problem. When we got in the room.. I had a sense that someone used the room, but the room was “clean”, so no complaints. Upon being in the room a few hours, we start to see roache(s)! That’s right not a roach, A FEW OF THEM! But ok, this is just a weekend stay and we’d only be there another full day and then leave. My daughter meets up with some friends, so it’s just the granddaughter and I in the room. I didn’t put the extra lock on the door thinking she’d be coming in at some time and would need to be able to get in. Around 630A someone enters the room and turns on the lights… I assume it’s my daughter since she’s the other person that should have access. I open my eyes from my sleep and see it is the front desk person walking in my room while we are still sleep. I raise my head and said “hi” and he immediately apologizes and backs out (and leav
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
Los informes varían desde un personal de recepción amable y servicial y un registro de entrada sin problemas hasta una gerencia grosera o poco receptiva, largas esperas y una mala resolución de problemas. Varios huéspedes mencionan disputas con la factura o cargos no autorizados y errores de sobreventa o asignación de habitaciones.
Reseñas de huéspedes relacionadas
2
Cesar
19 may 2024
·
Se alojó 1 noche
They cancelled my stay due to overbooking
They cancelled my stay due to overbooking
6
Christopher
6 may 2025
·
Se alojó 4 noches
The staff were quite nice and helpful. The property itself needs maintenance both inside and out. The weekday nights we stayed felt safe but the weekend not so much. People hanging out in the parking lot at all hours of the night. The rooms need a good deep cleaning. The duvets are not clean and we felt the need to disinfect our beds everyday. I guess you get what you pay for.
The staff were quite nice and helpful. The property itself needs maintenance both inside and out. The weekday nights we stayed felt safe but the weekend not so much. People hanging out in the parking lot at all hours of the night. The rooms need a good deep cleaning. The duvets are not clean and we felt the need to disinfect our beds everyday. I guess you get what you pay for.
2
Saxon
6 oct 2024
·
Se alojó 1 noche
We showed up at 2:45 and waited over 10 mins and no one came to the front desk. When we came back at 3:30 the nice lady at the desk helped us. However the room was not ready. As she was trying to help us she was yelling back and forth with the cleaning crew on the second floor. When we got into a room it was dirty. I went to call the front desk and the phone didn’t work. No dial tone nothing and was sticky with black stuff on it. We had to get the pillows changed due to them having make up stains and mystery strains on them,the microwave did not work, the bathroom was not swept, the mirror was not cleaned,there was something gooey on the counter top of the bathroom. The remote did not have a cover on the batteries so they kept popping out. There was a gross stain on the side of the bed, a gross smudge of something blood like on the wall. The office chair was peeling apart so bad it cut the back of my leg. I have pictures for all this.
We showed up at 2:45 and waited over 10 mins and no one came to the front desk. When we came back at 3:30 the nice lady at the desk helped us. However the room was not ready. As she was trying to help us she was yelling back and forth with the cleaning crew on the second floor. When we got into a room it was dirty. I went to call the front desk and the phone didn’t work. No dial tone nothing and was sticky with black stuff on it. We had to get the pillows changed due to them having make up stains and mystery strains on them,the microwave did not work, the bathroom was not swept, the mirror was not cleaned,there was something gooey on the counter top of the bathroom. The remote did not have a cover on the batteries so they kept popping out. There was a gross stain on the side of the bed, a gross smudge of something blood like on the wall. The office chair was peeling apart so bad it cut the back of my leg. I have pictures for all this.
6
Tina
23 nov 2023
·
Se alojó 2 noches
Not stocked, no coffee or cups. Old furniture, shabby looking. The front desk person knocked on the door whole I was in the bathroom, then came in, he had the wrong room. When I checked in he said my card was declined, just didn’t seem like he was trained well.
Not stocked, no coffee or cups. Old furniture, shabby looking. The front desk person knocked on the door whole I was in the bathroom, then came in, he had the wrong room. When I checked in he said my card was declined, just didn’t seem like he was trained well.
2
Miss
25 may 2024
·
Se alojó 1 noche
This was the worst experience ever . The hotel staff are very unorganized and rude . I was charged way more than expected and have still not recvd a refund .
This was the worst experience ever . The hotel staff are very unorganized and rude . I was charged way more than expected and have still not recvd a refund .
2
Destiny
24 mar 2025
·
Se alojó 3 noches
This hotel is still trying to make unauthorized charges to my card thats on file after i checked out LAST week!!
This hotel is still trying to make unauthorized charges to my card thats on file after i checked out LAST week!!
2
DeAndra
14 ene 2024
·
Se alojó 1 noche
Upon arrival the front desk clerk was very rude. We checked into our rooms and realized the TV was not working properly. The front desk clerk was contacted and he came up to the room with an even worse attitude and basically said it was nothing he could do. He did not even offer to change rooms not provide me with someone in IT who could assist (if that is an option). I typically don't stay in Holiday Inns and this is why! I have contacted Orbitz which is who I booked with to get some type of resolutions. I hope IHG offers a training program for associates as it relates to customer service because it is VERY much needed for this front desk clerk.
Upon arrival the front desk clerk was very rude. We checked into our rooms and realized the TV was not working properly. The front desk clerk was contacted and he came up to the room with an even worse attitude and basically said it was nothing he could do. He did not even offer to change rooms not provide me with someone in IT who could assist (if that is an option). I typically don't stay in Holiday Inns and this is why! I have contacted Orbitz which is who I booked with to get some type of resolutions. I hope IHG offers a training program for associates as it relates to customer service because it is VERY much needed for this front desk clerk.
8
Brenda
25 sept 2024
·
Se alojó 2 noches
The Manager was outstanding, as long as he’s at this location I would definitely be a guest in this hotel.
The Manager was outstanding, as long as he’s at this location I would definitely be a guest in this hotel.
10
ROSETTA
5 ene 2025
·
Se alojó 1 noche
Upon arrival reception was very nice, no issue, room clean and comfortable. Upon leaving 4:45am reception was very general, thank for coming and have a safe trip back
Upon arrival reception was very nice, no issue, room clean and comfortable. Upon leaving 4:45am reception was very general, thank for coming and have a safe trip back
10
ANTONIO M.
31 jul 2025
·
Se alojó 2 noches
Excellent service at checking in.
Excellent service at checking in.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Algunos huéspedes encuentran la ubicación conveniente para los negocios cercanos, mientras que otros la describen como escondida o sospechosa, con actividad de personas sin hogar y problemas de aparcamiento; tener coche es útil.
Reseñas de huéspedes relacionadas
6
Christopher
6 may 2025
·
Se alojó 4 noches
The staff were quite nice and helpful. The property itself needs maintenance both inside and out. The weekday nights we stayed felt safe but the weekend not so much. People hanging out in the parking lot at all hours of the night. The rooms need a good deep cleaning. The duvets are not clean and we felt the need to disinfect our beds everyday. I guess you get what you pay for.
The staff were quite nice and helpful. The property itself needs maintenance both inside and out. The weekday nights we stayed felt safe but the weekend not so much. People hanging out in the parking lot at all hours of the night. The rooms need a good deep cleaning. The duvets are not clean and we felt the need to disinfect our beds everyday. I guess you get what you pay for.
2
patrick
14 dic 2024
·
Se alojó 1 noche
I didnt like the area at all.
I didnt like the area at all.
4
Bridgette
9 jun 2024
·
Se alojó 2 noches
When we checked in the room they gave us was already occupied by someone else. We originally booked 2 Queens an was given a King due to over booking.. Limited parking, parking in the back horrible lighting an area behind hotel is a homeless community.. Room has wasps an roaches.
When we checked in the room they gave us was already occupied by someone else. We originally booked 2 Queens an was given a King due to over booking.. Limited parking, parking in the back horrible lighting an area behind hotel is a homeless community.. Room has wasps an roaches.
2
Roel
10 jun 2024
·
Se alojó 2 noches
Hidden location, sketchy, felt unsafe. Changed rooms 3x due to A/C failure. Only 2 channels worked, paper thin towels, dingy towels, NO ice machines worked, pool water was dirty too. Employees not very helpful. I would not stay there EVER !!!
Hidden location, sketchy, felt unsafe. Changed rooms 3x due to A/C failure. Only 2 channels worked, paper thin towels, dingy towels, NO ice machines worked, pool water was dirty too. Employees not very helpful. I would not stay there EVER !!!
8
Katrina
7 ene 2024
·
Se alojó 1 noche
Property is in a busy area near several businesses.
Property is in a busy area near several businesses.
2
Karen
2 mar 2025
·
Se alojó 2 noches
I didn’t expect this level of unkept/unsafe property at a Holiday Inn. I’ve stayed at their hotels all my life and never seen this. Unmowed grass. Homeless people with their 20 shopping carts and roadside collections just feet away.Police stopping to investigate other homeless people. When I talked to the manager to let him know how I felt as an older woman traveling alone, his initial comment about the unmoved grass (2-3’ high) was “Oh. Are you planning on sleeping in the grass?” I knew then I would have to rely on Expedia to make things right.
I didn’t expect this level of unkept/unsafe property at a Holiday Inn. I’ve stayed at their hotels all my life and never seen this. Unmowed grass. Homeless people with their 20 shopping carts and roadside collections just feet away.Police stopping to investigate other homeless people. When I talked to the manager to let him know how I felt as an older woman traveling alone, his initial comment about the unmoved grass (2-3’ high) was “Oh. Are you planning on sleeping in the grass?” I knew then I would have to rely on Expedia to make things right.
4
Willie
3 mar 2024
·
Se alojó 1 noche
The air didn't work it was 83• in the building. I reserved a handicap room since I'm in a wheelchair they could not accommodate me. Even though it was specified with the reservation. I had to use a cup to relieve myself since i could not get in the restroom. They wouldn't honor my military discount because of the Rodeo. I am in a wheelchair and was given a room on the 3rd floor at the end of the hall. Lastly the club next door Patriots took up all the available parking and we had to park next door.
The air didn't work it was 83• in the building. I reserved a handicap room since I'm in a wheelchair they could not accommodate me. Even though it was specified with the reservation. I had to use a cup to relieve myself since i could not get in the restroom. They wouldn't honor my military discount because of the Rodeo. I am in a wheelchair and was given a room on the 3rd floor at the end of the hall. Lastly the club next door Patriots took up all the available parking and we had to park next door.
2
Kevin
28 jun 2024
·
Se alojó 1 noche
This has to be the absolute worst Holiday Inn Express I have ever stayed at. Check in took a long time and the elevator was slow. Lighting in the bathroom was poor. Hotel seemed old and run down. Parking lot was sketchy. Trash and all over the parking lot including beer cans and condem boxes. Grass was unkept and looked sloppy. Hardly any towels in bathroom. Door wouldn’t not lock completely. This is more like a motel.
This has to be the absolute worst Holiday Inn Express I have ever stayed at. Check in took a long time and the elevator was slow. Lighting in the bathroom was poor. Hotel seemed old and run down. Parking lot was sketchy. Trash and all over the parking lot including beer cans and condem boxes. Grass was unkept and looked sloppy. Hardly any towels in bathroom. Door wouldn’t not lock completely. This is more like a motel.
10
Karren
18 nov 2023
·
Se alojó 2 noches
A real nice hotel with a really great breakfast. Staff were all great. The area is hard to get around if you dont have a car.
A real nice hotel with a really great breakfast. Staff were all great. The area is hard to get around if you dont have a car.
8
Ester
8 mar 2025
·
Se alojó 1 noche
Convenient to the facility I went to.
Convenient to the facility I went to.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
Las opiniones sobre el desayuno son variadas: algunos lo elogian como bueno y con variedad, mientras que muchos lo encuentran limitado o poco mantenido, con artículos que no se reponen y café tibio o aguado; se ha observado que no hay café descafeinado disponible.
Reseñas de huéspedes relacionadas
6
Kyle
14 ene 2024
·
Se alojó 1 noche
Waited at least 10 mins before someone came to the desk so people could check in. Time was about 2000-2030 and I was second in line. Room was fine and god but breakfast was a joke! It seems like they only put out 1 full tray of all the hot items and that was it, never refilled anything! This is a total let down and by far the worse I've had at a Holiday Inn Express, definitely won't be back here ever! 😠
Waited at least 10 mins before someone came to the desk so people could check in. Time was about 2000-2030 and I was second in line. Room was fine and god but breakfast was a joke! It seems like they only put out 1 full tray of all the hot items and that was it, never refilled anything! This is a total let down and by far the worse I've had at a Holiday Inn Express, definitely won't be back here ever! 😠
10
Jonathan rafael
30 ago 2023
·
Se alojó 2 noches
Good breakfast
Good breakfast
6
Joan
8 oct 2023
·
Se alojó 2 noches
I was very disappointed that there was no decaffeinated coffee, none at breakfast and none of the K cups provided in the room were available in decaffeinated. Even lesser rated motels have this amenity and I do not understand why Holiday Inn choses not to have this for their guests. If this is something you want, bring your own or choose a different hotel.
I was very disappointed that there was no decaffeinated coffee, none at breakfast and none of the K cups provided in the room were available in decaffeinated. Even lesser rated motels have this amenity and I do not understand why Holiday Inn choses not to have this for their guests. If this is something you want, bring your own or choose a different hotel.
10
Karren
14 nov 2023
·
Se alojó 1 noche
This hotel was so nice and comfortable we ended staying another night. The breakfast was awesome with plenty of variety to choose from as well as the menu changing daily. The staff were all nice and very helpful. Definitely recommend this hotel
This hotel was so nice and comfortable we ended staying another night. The breakfast was awesome with plenty of variety to choose from as well as the menu changing daily. The staff were all nice and very helpful. Definitely recommend this hotel
10
Richard
15 jun 2025
·
Se alojó 1 noche
Nice breakfast too
Nice breakfast too
6
Alonzo
15 nov 2025
·
Se alojó 4 noches
This used to be a Holiday Inn, but now it is called the Aspen Grand Hotels. The building is still nice and the interior is holding up for now. The room was dated, but presentable. There appears to be local people living there long term. The kids do not attend school, so they are there all day. The breakfast fare is very limited and taken away by the platefuls by the residents, so we were left with stale, cold cereals, day old toast and luke warm, watered down coffee. This happened every day.
This used to be a Holiday Inn, but now it is called the Aspen Grand Hotels. The building is still nice and the interior is holding up for now. The room was dated, but presentable. There appears to be local people living there long term. The kids do not attend school, so they are there all day. The breakfast fare is very limited and taken away by the platefuls by the residents, so we were left with stale, cold cereals, day old toast and luke warm, watered down coffee. This happened every day.
6
Joan
8 oct 2023
·
Se alojó 1 noche
I think it is rather pathetic that this hotel would not provide decaffeinated coffee for its guests. Even motels with much lower ratings have decaf. If you want decaf here, you need to pack your own K cups. For a business which is in the hospitality industry, it rates poor in hospitality
I think it is rather pathetic that this hotel would not provide decaffeinated coffee for its guests. Even motels with much lower ratings have decaf. If you want decaf here, you need to pack your own K cups. For a business which is in the hospitality industry, it rates poor in hospitality
10
Karren
18 nov 2023
·
Se alojó 2 noches
A real nice hotel with a really great breakfast. Staff were all great. The area is hard to get around if you dont have a car.
A real nice hotel with a really great breakfast. Staff were all great. The area is hard to get around if you dont have a car.
6
Robert
14 oct 2024
·
Se alojó 1 noche
Allegedly no smoking a hotel but the room still smelled like cigarettes smoke. Fortunately, you got used to it. Were great. Towels sucked. Complementary breakfast Was very meh. Pancake machine was broken, no cream cheese bagels, but they have delicious
Allegedly no smoking a hotel but the room still smelled like cigarettes smoke. Fortunately, you got used to it. Were great. Towels sucked. Complementary breakfast Was very meh. Pancake machine was broken, no cream cheese bagels, but they have delicious
6
Van
29 ene 2024
·
Se alojó 5 noches
We checked in on Wednesday and checked out Monday. During the stay, trash was never empty so I had to come down and ask ed for room service policy. They said laundry will be every 3rd day and trash empty daily. It was 4th day but nothing happened. They did come in everyday to change towels though. The toilet made very loud noise, like a sea lion and water was running the whole entire time. AC was very loud too. Breakfast is free and hot breakfast was served so that's the only positive compliment. I will try a new hotel next time
We checked in on Wednesday and checked out Monday. During the stay, trash was never empty so I had to come down and ask ed for room service policy. They said laundry will be every 3rd day and trash empty daily. It was 4th day but nothing happened. They did come in everyday to change towels though. The toilet made very loud noise, like a sea lion and water was running the whole entire time. AC was very loud too. Breakfast is free and hot breakfast was served so that's the only positive compliment. I will try a new hotel next time
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Resumen generado por IA en función de reseñas recientes de los huéspedes.
6
Martín Alonso
20 ene 2026
·
Se alojó 1 noche
Solo bueno, habitacion no muy agradable, algunos detalles de falta de limpieza
Solo bueno, habitacion no muy agradable, algunos detalles de falta de limpieza
6
Carlos
18 abr 2025
·
Se alojó 1 noche
Aceptable
Aceptable
2
Judith
30 ago 2023
·
Se alojó 1 noche
Muy sucio animales en el enfriador
Muy sucio animales en el enfriador
10
yasmira
15 jul 2023
·
Se alojó 1 noche
Muy buena
Muy buena
10
yasmira
19 jun 2023
·
Se alojó 1 noche
Muy buena
Muy buena
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
septiembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-09-28: 80.69328794906616USD
- 2026-09-29: 80.69328794906616USD
- 2026-09-30: 77.09687794334411USD
- 2026-10-01: 77.09687794334411USD
- 2026-10-02: 81.91003907325744USD
- 2026-10-03: 84.80019810661315USD
- 2026-10-04: 80.29980588218689USD
- 2026-10-05: 80.55063675468445USD
- 2026-10-06: 71.95037396484375USD
- 2026-10-07: 115.25052465377807USD
- 2026-10-08: 57.9455118800354USD
- 2026-10-09: 92.57840257980347USD
- 2026-10-10: 92.77695540016174USD
- 2026-10-11: 80.69328794906616USD
- 2026-10-13: 127.94214823181152USD
- 2026-10-14: 127.94214823181152USD
- 2026-10-15: 81.28770972503662USD
- 2026-10-16: 81.91003907325744USD
- 2026-10-17: 91.8559276825714USD
- 2026-10-18: 74.1079311201477USD
- 2026-10-19: 84.63867665420531USD
- 2026-10-20: 80.53944605171203USD
- 2026-10-22: 115.28762520690917USD
- 2026-10-23: 91.8559276825714USD
- 2026-10-24: 91.8559276825714USD
- 2026-10-25: 69.47942956150054USD
- 2026-10-26: 128.08759277786254USD
- 2026-10-28: 115.3366775USD
- 2026-10-29: NO DATA
- 2026-10-30: 88.31209841415405USD
- 2026-10-31: 79.47770432479858USD
- 2026-11-01: 85.14064973251342USD
- 2026-11-02: 89.69624308296203USD
- 2026-11-03: 83.9842799747467USD
- 2026-11-06: 70.53385063148498USD
- 2026-11-07: 125.77190424400328USD
- 2026-11-08: 79.99063460609436USD
- 2026-11-09: 80.19793070365905USD
- 2026-11-10: NO DATA
- 2026-11-12: 88.90212693115234USD
- 2026-11-13: 79.92852361015319USD
- 2026-11-14: 129.30132569854734USD
- 2026-11-15: 80.69328794906616USD
- 2026-11-16: 115.3366775USD
- 2026-11-17: NO DATA
- 2026-11-18: 115.42002834640502USD
- 2026-11-19: 115.3377412221527USD
- 2026-11-20: 81.91003907325744USD
- 2026-11-22: 89.12751495346069USD
- 2026-11-23: 80.18413690826415USD
- 2026-11-27: 81.91003907325744USD
El personal de recepción estará esperando a los huéspedes a su llegada al alojamiento. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- Este alojamiento acepta tarjetas de crédito. No se aceptan pagos en efectivo.
- El alojamiento cuenta con extintor.
- El alojamiento afirma que sigue las medidas de limpieza y desinfección de Clean Promise (IHG).
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Es posible realizar el registro de salida sin contacto personal.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
Servicios populares
Aparcamiento
Piscina
Habitaciones para no fumadores
Centro de negocios
Servicio de habitaciones
Servicio de tintorería
Servicios
Centro de negocios
Servicio de tintorería
Servicio de limpieza
Salones para banquetes
Caja fuerte
Consigna de equipajes
Zona para fumadores
Registros de entrada y salida exprés
24-Hour Front Desk
Lockers Available
Aparcamiento
Aparcamiento
Aparcamiento gratuito
Parking (Limited)
Parking Onsite
Actividades
Piscina
Playa (cercana)
Piscina al aire libre
Muebles de exterior
Pool (Seasonal Outdoor)
Terraza
Fitness Center (nearby)
General
Servicio de habitaciones
Habitaciones para no fumadores
Máquinas expendedoras
Habitación familiar
Internet
WiFi gratuito