Lopesan Villa del Conde Resort & Thalasso
US$350
/ night
Avg. for November
Prices for Lopesan Villa del Conde Resort & Thalasso
Select dates to see prices and availability
US$350
/ night
Avg. for November
Monthly average prices
Nightly prices at Lopesan Villa del Conde Resort & Thalasso average US$198 in the cheapest month (June) and US$365 in the most expensive month (March), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$327 |
| February | US$361 |
| March | US$365 |
| April | US$279 |
| May | US$203 |
| June | US$198 |
| July | US$214 |
| August | US$243 |
| September | US$229 |
| October | US$265 |
| November | US$350 |
| December | US$328 |
J
F
M
A
M
J
J
A
S
O
Nov · US$350
N
D
Most expensive: March (~US$365)
Cheapest: June (~US$198)
About this property
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor pools, a health club, and an outdoor tennis court. This hotel also feat...
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 6 outdoor pools, a health club, and an outdoor tennis court. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Business amenities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in San Bartolomé de Tirajana? This hotel has 1615 square feet (150 square meters) of space consisting of conference space and 8 meeting rooms. Free self parking is available onsite.
Dining
Satisfy your appetite for dinner at La Plaza, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wind down with a drink at one of the 5 bars/lounges or 2 poolside bars. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 561 air-conditioned rooms featuring minibars. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.
Location
With a stay at Lopesan Villa del Conde Resort & Thalasso in San Bartolomé de Tirajana (Maspalomas), you'll be a 2-minute drive from Maspalomas Lighthouse and 9 minutes from Maspalomas Dunes. This golf hotel is 3.4 mi (5.5 km) from Yumbo Shopping Center and 11 mi (17.7 km) from Playa del Cura.
What's nearby
Maspalomas Lighthouse(0.4 Miles)
La Charca Lagoon(0.4 Miles)
Playa de Maspalomas(0.5 Miles)
Maspalomas Golf Course(1.3 Miles)
Holiday World Maspalomas(1.9 Miles)
Maspalomas Botanical Garden(2 Miles)
Maspalomas Dunes(2.1 Miles)
Paseo Costa Canaria(2.2 Miles)
CITA Shopping Center(2.6 Miles)
Yumbo Shopping Center(2.7 Miles)
Playa de Pasito Blanco(2.7 Miles)
Las Palmas Beaches(2.7 Miles)
Playa de las Mujeres(2.9 Miles)
Aqualand Maspalomas(3.4 Miles)
Centro Cultural San Fernando de Maspalomas(3.4 Miles)
The nearest major airport is Gran Canaria Airport (LPA)(21.8 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Tour desk
Location
Mar Mediterráneo 7, Costa Meloneras, Maspalomas, Canary Islands, Spain
Maspalomas Lighthouse (0.4 Miles)
La Charca Lagoon (0.4 Miles)
Playa de Maspalomas (0.5 Miles)
Maspalomas Golf Course (1.3 Miles)
Holiday World Maspalomas (1.9 Miles)
Maspalomas Botanical Garden (2 Miles)
Room options
5
Deluxe Double Room (Unique)
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
549 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Bathtub and Shower
6
Senior Suite, Terrace (Unique)
Room details
1 Extra-Large Double Bed
and 1 Double Bed
Sleeps 2
1033 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
6
Standard Double Room, Terrace
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
495 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Bathtub and Shower
5
Standard Double Room, Terrace, Garden View
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
549 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Bathtub and Shower
5
Junior Suite, Terrace (Unique)
Room details
1 Extra-Large Double Bed
and 1 Double Bed
Sleeps 2
861 ft²
BalconyAir ConditioningWi-Fi (Free)Separate Living Room
Guest reviews of Lopesan Villa del Conde Resort & Thalasso
8.9
Fabulous
Based on 1,039 verified reviews
Who stays here?
Business
1%
Couple
61%
Family
28%
Group
6%
Solo
2%
What guests think
AI-generated summary based on recent guest reviews
Across reviews, Lopesan Villa del Conde Resort & Thalasso stands out for its beautiful village-style grounds, a seafront promenade setting, spacious rooms, and generally clean, well-kept facilities, while service quality and dining experiences vary considerably.
Read moreWas this helpful?
What guests think
Across reviews, Lopesan Villa del Conde Resort & Thalasso stands out for its beautiful village-style grounds, a seafront promenade setting, spacious rooms, and generally clean, well-kept facilities, while service quality and dining experiences vary considerably.
Several guests note thin walls, some dated decor, and the absence of tea or coffee facilities and regularly replenished water in rooms. The sprawling layout can be hard to navigate, and some mention patchy Wi-Fi and underwhelming entertainment. Overall, expect a striking resort feel with strong amenities but not uniform five-star polish.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Extensive resort facilities with multiple pools (including quiet areas), lush gardens, and a well-regarded thalasso spa; free parking is available. Some guests find navigation and signage confusing, note minor wear in pool areas, and feel the evening entertainment is average.
Related guest reviews
8
Tommy
12 Jul 2024
·
Stayed 6 nights
A large and beautiful hotel surrounded by a giant garden with trees, plants and flowers. The food was varied and good with a good selection both for breakfast and dinner. The rooms are large and nice, but have no coffee/tea facilities. The pools at the hotel could use an upgrade, as the tiles had started to wear in some places. The employees who worked around were always cheerful and pleasant and service minded. A little minus that there were a little too few activities for our son, but in all, a good experience at a hotel with a high standard.
A large and beautiful hotel surrounded by a giant garden with trees, plants and flowers. The food was varied and good with a good selection both for breakfast and dinner. The rooms are large and nice, but have no coffee/tea facilities. The pools at the hotel could use an upgrade, as the tiles had started to wear in some places. The employees who worked around were always cheerful and pleasant and service minded. A little minus that there were a little too few activities for our son, but in all, a good experience at a hotel with a high standard.
10
Cristian
8 Aug 2022
·
Stayed 2 nights
Genial!! Todo en este hotel es espectacular!! Instalaciones inmejorables. Spa increíble. Habitaciones grandes y cómodas. Y personal encantador. Repetiremos seguro
Genial!! Todo en este hotel es espectacular!! Instalaciones inmejorables. Spa increíble. Habitaciones grandes y cómodas. Y personal encantador. Repetiremos seguro
10
Cornelis Hendricus
22 Sept 2025
·
Stayed 10 nights
Mooi resort met meerdere zwembaden en restaurants. Ruime keuze bij het buffet en eten was lekker. Zeer vriendelijk en behulpzaam personeel. Gratis parkeren in garage. Op loopafstand van de boulevard met restaurants, supermarkt en winkels. Strand is iets verder maar ook op loopafstand. Mooie ruime en schone kamer, met grote badkamer en klein balkon. Waterkoker en thee, maar geen koffie op de kamer.
Mooi resort met meerdere zwembaden en restaurants. Ruime keuze bij het buffet en eten was lekker. Zeer vriendelijk en behulpzaam personeel. Gratis parkeren in garage. Op loopafstand van de boulevard met restaurants, supermarkt en winkels. Strand is iets verder maar ook op loopafstand. Mooie ruime en schone kamer, met grote badkamer en klein balkon. Waterkoker en thee, maar geen koffie op de kamer.
10
Stefan
26 Jun 2025
·
Stayed 10 nights
Ein Hotel der Spitzenklasse in dem wir uns ausgezeichnet erholen konnten. Geräumige ruhige Zimmer mit großem Bad und begehbarem Schrank, bequemen Betten und großer Terrasse. Das Frühstück und Abendessen lässt keine Wünsche offen. Der Poolbereich ist großzügig und ruhig. Wir haben immer einen Platz gefunden. Das Personal ist sehr freundlich und hilfsbereit. Zudem gibt es einen großen kostenlosen Parkplatz. Insgeamt ist das Hotel sehr empfehlenswert.
Ein Hotel der Spitzenklasse in dem wir uns ausgezeichnet erholen konnten. Geräumige ruhige Zimmer mit großem Bad und begehbarem Schrank, bequemen Betten und großer Terrasse. Das Frühstück und Abendessen lässt keine Wünsche offen. Der Poolbereich ist großzügig und ruhig. Wir haben immer einen Platz gefunden. Das Personal ist sehr freundlich und hilfsbereit. Zudem gibt es einen großen kostenlosen Parkplatz. Insgeamt ist das Hotel sehr empfehlenswert.
10
Per
27 Dec 2025
·
Stayed 6 nights
Resort med flera pooler, olika områden, trevlig personal, fantastisk frukostbuffé. Orolig utsikt från poolbaren över Atlanten och man kunde sitta där och till och med röka en cigarr.
Resort med flera pooler, olika områden, trevlig personal, fantastisk frukostbuffé. Orolig utsikt från poolbaren över Atlanten och man kunde sitta där och till och med röka en cigarr.
10
Karoline
9 Feb 2026
·
Stayed 5 nights
Strålende hotell med god beliggenhet og deilige bassenger. Svært god frokost, som var inkludert! Ekstra bra service mot barn, med både barneseng, kosedyr osv klart på rommet ved ankomst. Veldig hyggelig personale! Anbefales!
Strålende hotell med god beliggenhet og deilige bassenger. Svært god frokost, som var inkludert! Ekstra bra service mot barn, med både barneseng, kosedyr osv klart på rommet ved ankomst. Veldig hyggelig personale! Anbefales!
10
Irene
14 Oct 2022
·
Stayed 11 nights
Top Hotel mit schöner Parkanlage und diversen Pools.
Top Hotel mit schöner Parkanlage und diversen Pools.
10
Mauro
4 Jan 2025
·
Stayed 8 nights
Staff very nice. And a really clean and enjoyable place. Some limits for smokers , no shops internally. The spa is unique, an experience to be done
Staff very nice. And a really clean and enjoyable place. Some limits for smokers , no shops internally. The spa is unique, an experience to be done
10
Julia
24 Mar 2024
·
Stayed 2 nights
Amazing place, even though it’s built like a labyrint. Will take you a day or two , to know how to get around. Some of the rooms start to need an upgrading.
Amazing place, even though it’s built like a labyrint. Will take you a day or two , to know how to get around. Some of the rooms start to need an upgrading.
8
Lindsay
7 Jun 2025
·
Stayed 3 nights
The reception staff were amazing and the property was beautiful with 3 pools to choose from as well as a separate pool for kids and another pool for UNIQUE guests. The resort was beautiful however it is easy to get lost trying to find your room. I wouldn't say this is 5 star by many people's standard though it is more a 4 star. The only let downs were breakfast which was cold with uncooked baked beans, runny scrambled eggs, soggy cold hash browns, croissants from a packet that were dry and tasteless and hard cold eggs Benedict and fried eggs. The only part of breakfast that was hot were the freshly made omelettes. The other key down were the toiletries. They were all in squeeze bottles attached to the wall which is not what I would expect from a 5 star resort. There was no conditioner by the bath so to get the conditioner you walk to get out of the bath and walk over to the shower and squeeze the conditioner as hard as you could as it was almost impossible to get anything out of it and take it back into the bath. The shampoo, conditioner and soap all fixed to the wall were of very poor quality and it left your hair feeling like rope. The other things that were annoying were only two free bottles of water on day one and the fridge is half the depth of a normal one so you have to be careful of what you buy to make sure you will fit it in. The staff everywhere other than reception and Azatea bar were miserable and rude and yes the breakfast staff are militant.
The reception staff were amazing and the property was beautiful with 3 pools to choose from as well as a separate pool for kids and another pool for UNIQUE guests. The resort was beautiful however it is easy to get lost trying to find your room. I wouldn't say this is 5 star by many people's standard though it is more a 4 star. The only let downs were breakfast which was cold with uncooked baked beans, runny scrambled eggs, soggy cold hash browns, croissants from a packet that were dry and tasteless and hard cold eggs Benedict and fried eggs. The only part of breakfast that was hot were the freshly made omelettes. The other key down were the toiletries. They were all in squeeze bottles attached to the wall which is not what I would expect from a 5 star resort. There was no conditioner by the bath so to get the conditioner you walk to get out of the bath and walk over to the shower and squeeze the conditioner as hard as you could as it was almost impossible to get anything out of it and take it back into the bath. The shampoo, conditioner and soap all fixed to the wall were of very poor quality and it left your hair feeling like rope. The other things that were annoying were only two free bottles of water on day one and the fridge is half the depth of a normal one so you have to be careful of what you buy to make sure you will fit it in. The staff everywhere other than reception and Azatea bar were miserable and rude and yes the breakfast staff are militant.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Overall cleanliness is praised, with rooms and grounds frequently described as spotless and well maintained. A few guests mention housekeeping or replenishment lapses and occasional pests or maintenance issues.
Related guest reviews
10
Peter
10 Nov 2022
·
Heeft onze verwachtingen overtroffen. Accommodatie is mooi opgezet, prachtige tuinen en heel schoon.
Heeft onze verwachtingen overtroffen. Accommodatie is mooi opgezet, prachtige tuinen en heel schoon.
8
Phär
16 Feb 2026
·
Stayed 6 nights
Fint hotell, rent och snyggt.
Fint hotell, rent och snyggt.
10
Matthias
23 Dec 2024
·
Stayed 4 nights
Es war alles wunderbar. Beim Check in gab es ein Glas Cava. Die Zimmer sind sehr geräumig. Auch die kleineren Zimmer haben einen begehbaren Kleiderschrank. Der Service war im großen und ganzen freundlich und zuvorkommend. Die Garnelen an der Poolbar sind ein Traum. Die Zimmer sind sehr sauber.
Es war alles wunderbar. Beim Check in gab es ein Glas Cava. Die Zimmer sind sehr geräumig. Auch die kleineren Zimmer haben einen begehbaren Kleiderschrank. Der Service war im großen und ganzen freundlich und zuvorkommend. Die Garnelen an der Poolbar sind ein Traum. Die Zimmer sind sehr sauber.
10
Cornelis Hendricus
22 Sept 2025
·
Stayed 10 nights
Mooi resort met meerdere zwembaden en restaurants. Ruime keuze bij het buffet en eten was lekker. Zeer vriendelijk en behulpzaam personeel. Gratis parkeren in garage. Op loopafstand van de boulevard met restaurants, supermarkt en winkels. Strand is iets verder maar ook op loopafstand. Mooie ruime en schone kamer, met grote badkamer en klein balkon. Waterkoker en thee, maar geen koffie op de kamer.
Mooi resort met meerdere zwembaden en restaurants. Ruime keuze bij het buffet en eten was lekker. Zeer vriendelijk en behulpzaam personeel. Gratis parkeren in garage. Op loopafstand van de boulevard met restaurants, supermarkt en winkels. Strand is iets verder maar ook op loopafstand. Mooie ruime en schone kamer, met grote badkamer en klein balkon. Waterkoker en thee, maar geen koffie op de kamer.
8
Sara
1 May 2025
·
Stayed 4 nights
Nuestra habitación nunca fue limpiada adecuadamente. El primer día: una habitación no estaba limpia. El segundo día: no cambiaban las toallas. Todos los días: no reponían refrescos. No había café en la habitación. Cuando preguntamos en recepción, nos dijeron que no nos darían café porque no habíamos pagado la suite junior/habitación más grande adicional. Cuando les expliqué que no había té en la habitación y que si podíamos darnos una bolsita, nos dijeron que era demasiado tarde para dárnoslo, a menos que pagáramos 5 €. El personal del desayuno y el personal de mantenimiento han sido encantadores. Kersti y Maria, del personal de recepción, fueron increíblemente serviciales y Yankiel, del área de desayuno, fue increíblemente amable, servicial y agradable. Otros miembros de la recepción fueron increíblemente groseros, especialmente con la solicitud de refrescos. Las tazas no se limpiaron y se dejaron sucias junto a la tetera en la habitación. No repusieron refrescos durante nuestra estancia. Tuvimos que pedir toallas limpias en más de una ocasión.
Nuestra habitación nunca fue limpiada adecuadamente. El primer día: una habitación no estaba limpia. El segundo día: no cambiaban las toallas. Todos los días: no reponían refrescos. No había café en la habitación. Cuando preguntamos en recepción, nos dijeron que no nos darían café porque no habíamos pagado la suite junior/habitación más grande adicional. Cuando les expliqué que no había té en la habitación y que si podíamos darnos una bolsita, nos dijeron que era demasiado tarde para dárnoslo, a menos que pagáramos 5 €. El personal del desayuno y el personal de mantenimiento han sido encantadores. Kersti y Maria, del personal de recepción, fueron increíblemente serviciales y Yankiel, del área de desayuno, fue increíblemente amable, servicial y agradable. Otros miembros de la recepción fueron increíblemente groseros, especialmente con la solicitud de refrescos. Las tazas no se limpiaron y se dejaron sucias junto a la tetera en la habitación. No repusieron refrescos durante nuestra estancia. Tuvimos que pedir toallas limpias en más de una ocasión.
8
Jan-Olaf
2 Feb 2026
·
Stayed 7 nights
God beliggenhet, flotte omgivelser (hagen, poo osv). God service iht resepsjonen. Romservice mangelfull:glass, kopper ble ikke skiftet, teposer ikke fylt opp.
God beliggenhet, flotte omgivelser (hagen, poo osv). God service iht resepsjonen. Romservice mangelfull:glass, kopper ble ikke skiftet, teposer ikke fylt opp.
6
Thor Edvard
14 Nov 2022
·
Stayed 7 nights
Fikk halve første dag ødelagt pga maurinvasjon på rommet og måtte bli "bestemt" for å få byttet rom med tilsvarende standard/utsikt. Også utrolig at et oppgradert rom ikke hadde verken kaffe kapselmaskin eller tekoker. Service ved frokost/middag kunne vært bedre. Fantastiske fellesområder!
Fikk halve første dag ødelagt pga maurinvasjon på rommet og måtte bli "bestemt" for å få byttet rom med tilsvarende standard/utsikt. Også utrolig at et oppgradert rom ikke hadde verken kaffe kapselmaskin eller tekoker. Service ved frokost/middag kunne vært bedre. Fantastiske fellesområder!
10
Claire
15 Sept 2025
·
Stayed 1 night
Lovely stay – spotless, spacious room and great breakfast buffet. Didn’t get to try the pools/spa but they looked great. Perfect location with easy access to the coastal path and restaurants. Very peaceful. Would love to return for a longer stay
Lovely stay – spotless, spacious room and great breakfast buffet. Didn’t get to try the pools/spa but they looked great. Perfect location with easy access to the coastal path and restaurants. Very peaceful. Would love to return for a longer stay
10
Vincenzo
10 Sept 2024
·
Stayed 7 nights
Struttura molto bella con camere ampie, anche se in zona di mare sembra di essere immersi nel verde di un giardino botanico. Cucina internazionale dove non manca nulla anzi c'è la possibilità di degustare nuovi piatti, non si può pretendere pasta e pizza come nella cucina italiana. Personale cordiale e gentilissimo. Pulizie delle camere e nel complesso della struttura impeccabile.
Struttura molto bella con camere ampie, anche se in zona di mare sembra di essere immersi nel verde di un giardino botanico. Cucina internazionale dove non manca nulla anzi c'è la possibilità di degustare nuovi piatti, non si può pretendere pasta e pizza come nella cucina italiana. Personale cordiale e gentilissimo. Pulizie delle camere e nel complesso della struttura impeccabile.
10
Gavin
31 May 2024
·
Stayed 7 nights
Superb hotel. Staff were lovely. Location only a short ten min walk from bars / restaurants. Spotless clean.
Superb hotel. Staff were lovely. Location only a short ten min walk from bars / restaurants. Spotless clean.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are consistently spacious and comfortable, with many enjoying views and good beds. Recurring drawbacks include thin walls and noise, dated elements in places, no in-room coffee/tea and limited water, small or empty minibars, and patchy Wi-Fi.
Related guest reviews
10
ISABEL
1 Apr 2024
·
Stayed 3 nights
Por poner una pega las habitaciones no están muy bien insonorizadas y se escucha demasiado tanto a las habitaciones contiguas como la gente que pasa por el pasillo. Por lo demás todo perfecto, es un hotel para recomendar y repetir.
Por poner una pega las habitaciones no están muy bien insonorizadas y se escucha demasiado tanto a las habitaciones contiguas como la gente que pasa por el pasillo. Por lo demás todo perfecto, es un hotel para recomendar y repetir.
10
Bérangère Hélène
16 Aug 2025
·
Stayed 7 nights
Hôtel magnifique. Les piscines et les jardins sont exceptionnels. Les chambres sont très grandes, bien équipées (lit king-size, petit salon, grand dressing, coffre-fort, petite terrasse, télé, mini-bar et grande salle de bain). Nous étions en demi-pension, les buffets des petits-déjeuner et des dîners étaient juste exceptionnels tant au niveau de la variété des plats que de leur qualité. L’hôtel est idéalement placé sur l’île. Il y a un Paseo martimo qui assure une grande balade en front de mer avec des hôtels aussi beaux les uns que les autres, quelques boutiques ainsi que des bars et des restaurants. Cette promenade est très agréable et conduit au phare ainsi qu’aux dunes Maspalomas avec une superbe plage. Seul bémol sur l’hôtel, les chambres sont peu isolées et dès 7h du matin il y a du bruit dans les couloirs. Donc pour les adeptes des grasses matinées sachez-le! Et il reste le fameux problème des serviettes sur les transats pris d’assaut dès 8h du matin. Cela ne nous a pas empêché de sortir quelques serviettes pour nous y installer! Sinon tout le personnel est accueillant et très sympathique et l’hôtel est digne de ses 5 étoiles.
Hôtel magnifique. Les piscines et les jardins sont exceptionnels. Les chambres sont très grandes, bien équipées (lit king-size, petit salon, grand dressing, coffre-fort, petite terrasse, télé, mini-bar et grande salle de bain). Nous étions en demi-pension, les buffets des petits-déjeuner et des dîners étaient juste exceptionnels tant au niveau de la variété des plats que de leur qualité. L’hôtel est idéalement placé sur l’île. Il y a un Paseo martimo qui assure une grande balade en front de mer avec des hôtels aussi beaux les uns que les autres, quelques boutiques ainsi que des bars et des restaurants. Cette promenade est très agréable et conduit au phare ainsi qu’aux dunes Maspalomas avec une superbe plage. Seul bémol sur l’hôtel, les chambres sont peu isolées et dès 7h du matin il y a du bruit dans les couloirs. Donc pour les adeptes des grasses matinées sachez-le! Et il reste le fameux problème des serviettes sur les transats pris d’assaut dès 8h du matin. Cela ne nous a pas empêché de sortir quelques serviettes pour nous y installer! Sinon tout le personnel est accueillant et très sympathique et l’hôtel est digne de ses 5 étoiles.
10
Cornelis Hendricus
22 Sept 2025
·
Stayed 10 nights
Mooi resort met meerdere zwembaden en restaurants. Ruime keuze bij het buffet en eten was lekker. Zeer vriendelijk en behulpzaam personeel. Gratis parkeren in garage. Op loopafstand van de boulevard met restaurants, supermarkt en winkels. Strand is iets verder maar ook op loopafstand. Mooie ruime en schone kamer, met grote badkamer en klein balkon. Waterkoker en thee, maar geen koffie op de kamer.
Mooi resort met meerdere zwembaden en restaurants. Ruime keuze bij het buffet en eten was lekker. Zeer vriendelijk en behulpzaam personeel. Gratis parkeren in garage. Op loopafstand van de boulevard met restaurants, supermarkt en winkels. Strand is iets verder maar ook op loopafstand. Mooie ruime en schone kamer, met grote badkamer en klein balkon. Waterkoker en thee, maar geen koffie op de kamer.
10
Michael
14 Jan 2026
·
Stayed 7 nights
Store værelser med virkelig gode senge. Området er måske lidt slidt men det er virkelig velholdt, og personalet (rengøring og gartnere) gør det virkelig godt.
Store værelser med virkelig gode senge. Området er måske lidt slidt men det er virkelig velholdt, og personalet (rengøring og gartnere) gør det virkelig godt.
8
David
18 Aug 2025
·
Stayed 12 nights
Fin arkitektur på selve hotellet. Komfortable og store senger. Internett tilgang var til tider bra, men mye treghet og ustabilitet, men på såpass stort hotell er det mye som skal klaffe for at alt fungerer smertefritt!
Fin arkitektur på selve hotellet. Komfortable og store senger. Internett tilgang var til tider bra, men mye treghet og ustabilitet, men på såpass stort hotell er det mye som skal klaffe for at alt fungerer smertefritt!
8
Annette
17 Jan 2026
·
Stayed 7 nights
Dejligt stort værelse, nærmest en lille lejlighed u/køkken. Yderst servicemindet personale over alt.t.
Dejligt stort værelse, nærmest en lille lejlighed u/køkken. Yderst servicemindet personale over alt.t.
6
Keith
20 Nov 2025
·
Stayed 7 nights
The hotel is in need of much investment. The rooms are old fashioned and outdated. It is under resourced in many of the service areas and sadly, nothing resembling a 5 star hotel. Some of the staff are not particularly friendly and as witnessed on several occasions, the guests are treated poorly as "package holiday makers". On one night there was a very powerful storm and the result was that our room got flooded. I managed to mop all the water up that came through the window gaps, using every towel available. I spoke to the reception about this the following morning and the response was "so how many new towels do you want?" Not what I would call customer service! Many further points I could add but time doesn't permit!
The hotel is in need of much investment. The rooms are old fashioned and outdated. It is under resourced in many of the service areas and sadly, nothing resembling a 5 star hotel. Some of the staff are not particularly friendly and as witnessed on several occasions, the guests are treated poorly as "package holiday makers". On one night there was a very powerful storm and the result was that our room got flooded. I managed to mop all the water up that came through the window gaps, using every towel available. I spoke to the reception about this the following morning and the response was "so how many new towels do you want?" Not what I would call customer service! Many further points I could add but time doesn't permit!
6
Lourda
20 Aug 2025
·
Stayed 3 nights
Fine if you get a cheap deal but not a 5 star- food for breakfast cold every morning, no matter what time you arrived for breakfast Special request made and agreed upon prior to travel on health grounds not honoured. Chairs on balcony very uncomfortable and sun chairs not too much better. However, excellent location near sea front. Some of the staff couldn’t be more helpful but customer services not unfortunately. Room is big and spacious but would really benefit from a proper fridge in the room.
Fine if you get a cheap deal but not a 5 star- food for breakfast cold every morning, no matter what time you arrived for breakfast Special request made and agreed upon prior to travel on health grounds not honoured. Chairs on balcony very uncomfortable and sun chairs not too much better. However, excellent location near sea front. Some of the staff couldn’t be more helpful but customer services not unfortunately. Room is big and spacious but would really benefit from a proper fridge in the room.
8
Lindsay
7 Jun 2025
·
Stayed 3 nights
The reception staff were amazing and the property was beautiful with 3 pools to choose from as well as a separate pool for kids and another pool for UNIQUE guests. The resort was beautiful however it is easy to get lost trying to find your room. I wouldn't say this is 5 star by many people's standard though it is more a 4 star. The only let downs were breakfast which was cold with uncooked baked beans, runny scrambled eggs, soggy cold hash browns, croissants from a packet that were dry and tasteless and hard cold eggs Benedict and fried eggs. The only part of breakfast that was hot were the freshly made omelettes. The other key down were the toiletries. They were all in squeeze bottles attached to the wall which is not what I would expect from a 5 star resort. There was no conditioner by the bath so to get the conditioner you walk to get out of the bath and walk over to the shower and squeeze the conditioner as hard as you could as it was almost impossible to get anything out of it and take it back into the bath. The shampoo, conditioner and soap all fixed to the wall were of very poor quality and it left your hair feeling like rope. The other things that were annoying were only two free bottles of water on day one and the fridge is half the depth of a normal one so you have to be careful of what you buy to make sure you will fit it in. The staff everywhere other than reception and Azatea bar were miserable and rude and yes the breakfast staff are militant.
The reception staff were amazing and the property was beautiful with 3 pools to choose from as well as a separate pool for kids and another pool for UNIQUE guests. The resort was beautiful however it is easy to get lost trying to find your room. I wouldn't say this is 5 star by many people's standard though it is more a 4 star. The only let downs were breakfast which was cold with uncooked baked beans, runny scrambled eggs, soggy cold hash browns, croissants from a packet that were dry and tasteless and hard cold eggs Benedict and fried eggs. The only part of breakfast that was hot were the freshly made omelettes. The other key down were the toiletries. They were all in squeeze bottles attached to the wall which is not what I would expect from a 5 star resort. There was no conditioner by the bath so to get the conditioner you walk to get out of the bath and walk over to the shower and squeeze the conditioner as hard as you could as it was almost impossible to get anything out of it and take it back into the bath. The shampoo, conditioner and soap all fixed to the wall were of very poor quality and it left your hair feeling like rope. The other things that were annoying were only two free bottles of water on day one and the fridge is half the depth of a normal one so you have to be careful of what you buy to make sure you will fit it in. The staff everywhere other than reception and Azatea bar were miserable and rude and yes the breakfast staff are militant.
10
Hanspeter
21 Jan 2026
·
Stayed 3 nights
Zimmer war schön und ruhig. Tolle Aussicht au Park und Meer im Hintergrund. Frühstück und Abendessen Buffet waren top.
Zimmer war schön und ruhig. Tolle Aussicht au Park und Meer im Hintergrund. Frühstück und Abendessen Buffet waren top.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Feedback on staff is mixed: many guests praise warm, helpful service across the resort, but several cite poor reception experiences, slow or unresponsive issue handling, and brusque breakfast service. Check-in guidance in the large complex is a recurring pain point.
Related guest reviews
10
oliver
8 Sept 2025
·
Stayed 12 nights
Top hotel with amazing staff. No complaints
Top hotel with amazing staff. No complaints
8
Gillian Ruth
4 Jul 2025
·
Stayed 7 nights
Lovely hotel with excellent food and service in the half board buffet. Luxury spacious hotel room with a great selection of pools and extremely clean in all areas of the hotel. Situated by the coastal path to Melanores and Maspalomas The main downside of this beautiful hotel is some of its reception staff. On both check in and check out I found the attitude and support poor for a 5 star hotel and certainly not that you receive in the rest of the hotel. At check in you are given a map of the hotel, which is a resort so on many levels, and told to find your room. Unless of course as I did I requested to be shown and helped with my luggage. On check out, I was given an extension to my room stay free of charge. But on actual checking out the balance of my account had been taken from my credit card deposit without my prior checking the charge and then without offering me the opportunity to pay cash as I wanted to. It took another member of staff to credit my account and accept the cash. There are other instances when my enquiries at reception where met with members of staff stood in a huddle talking and ignoring my presence. Ive stayed at other Lopesan hotels in the area and the reception have always been extremely helpful. I also met another young couple checking out who experienced the check in and check out unhelpful service. If the got this area sorted it would be a 5 star excellent hotel!
Lovely hotel with excellent food and service in the half board buffet. Luxury spacious hotel room with a great selection of pools and extremely clean in all areas of the hotel. Situated by the coastal path to Melanores and Maspalomas The main downside of this beautiful hotel is some of its reception staff. On both check in and check out I found the attitude and support poor for a 5 star hotel and certainly not that you receive in the rest of the hotel. At check in you are given a map of the hotel, which is a resort so on many levels, and told to find your room. Unless of course as I did I requested to be shown and helped with my luggage. On check out, I was given an extension to my room stay free of charge. But on actual checking out the balance of my account had been taken from my credit card deposit without my prior checking the charge and then without offering me the opportunity to pay cash as I wanted to. It took another member of staff to credit my account and accept the cash. There are other instances when my enquiries at reception where met with members of staff stood in a huddle talking and ignoring my presence. Ive stayed at other Lopesan hotels in the area and the reception have always been extremely helpful. I also met another young couple checking out who experienced the check in and check out unhelpful service. If the got this area sorted it would be a 5 star excellent hotel!
8
Sara
1 May 2025
·
Stayed 4 nights
Nuestra habitación nunca fue limpiada adecuadamente. El primer día: una habitación no estaba limpia. El segundo día: no cambiaban las toallas. Todos los días: no reponían refrescos. No había café en la habitación. Cuando preguntamos en recepción, nos dijeron que no nos darían café porque no habíamos pagado la suite junior/habitación más grande adicional. Cuando les expliqué que no había té en la habitación y que si podíamos darnos una bolsita, nos dijeron que era demasiado tarde para dárnoslo, a menos que pagáramos 5 €. El personal del desayuno y el personal de mantenimiento han sido encantadores. Kersti y Maria, del personal de recepción, fueron increíblemente serviciales y Yankiel, del área de desayuno, fue increíblemente amable, servicial y agradable. Otros miembros de la recepción fueron increíblemente groseros, especialmente con la solicitud de refrescos. Las tazas no se limpiaron y se dejaron sucias junto a la tetera en la habitación. No repusieron refrescos durante nuestra estancia. Tuvimos que pedir toallas limpias en más de una ocasión.
Nuestra habitación nunca fue limpiada adecuadamente. El primer día: una habitación no estaba limpia. El segundo día: no cambiaban las toallas. Todos los días: no reponían refrescos. No había café en la habitación. Cuando preguntamos en recepción, nos dijeron que no nos darían café porque no habíamos pagado la suite junior/habitación más grande adicional. Cuando les expliqué que no había té en la habitación y que si podíamos darnos una bolsita, nos dijeron que era demasiado tarde para dárnoslo, a menos que pagáramos 5 €. El personal del desayuno y el personal de mantenimiento han sido encantadores. Kersti y Maria, del personal de recepción, fueron increíblemente serviciales y Yankiel, del área de desayuno, fue increíblemente amable, servicial y agradable. Otros miembros de la recepción fueron increíblemente groseros, especialmente con la solicitud de refrescos. Las tazas no se limpiaron y se dejaron sucias junto a la tetera en la habitación. No repusieron refrescos durante nuestra estancia. Tuvimos que pedir toallas limpias en más de una ocasión.
10
tim
20 Dec 2024
·
Stayed 1 night
Excellent hotel Wonderful atmosphere EXCEPT BREAKFAST STAFF TREAT GUESTS AS IF WE ARE CATTLE !!!!?
Excellent hotel Wonderful atmosphere EXCEPT BREAKFAST STAFF TREAT GUESTS AS IF WE ARE CATTLE !!!!?
4
Richard
5 Mar 2023
·
Stayed 4 nights
All fur coat and no knickers Lopesan hotels we famous on the island for having large grandiose beautiful structures and common areas. It’s true they’re magnificent. But, and this is a big but. The service is truly horrendous. You can tell the staff work in a bitter atmosphere, reception staff (all 10 different people I spoke to) were cold, dismissive, overly casual and gave the impression even basic questions or requests were a waste of time. I usually stay in 5 star hotels on the island 6-7 x a year usually in big suites, so am Accustomed to excellent service. This was unfortunately a terrible experience. Breakfast food on par with 3 star and no change at all in options from one day to the next. Redeeming features: Room was decent sized, if in need of modernisation. Free parking is good. Well located hotel I wouldn’t stay again. Do yourself a favour, pay a tiny bit more and stay at the world class Bohemia Suites & Spa, a boutique 5 star hotel in playa del ingles. Truly the rolls Royce compared to this let down of a hotel. On a last note this hotel is mostly peopled by Germans on package tours, so mostly caters for that demographic.
All fur coat and no knickers Lopesan hotels we famous on the island for having large grandiose beautiful structures and common areas. It’s true they’re magnificent. But, and this is a big but. The service is truly horrendous. You can tell the staff work in a bitter atmosphere, reception staff (all 10 different people I spoke to) were cold, dismissive, overly casual and gave the impression even basic questions or requests were a waste of time. I usually stay in 5 star hotels on the island 6-7 x a year usually in big suites, so am Accustomed to excellent service. This was unfortunately a terrible experience. Breakfast food on par with 3 star and no change at all in options from one day to the next. Redeeming features: Room was decent sized, if in need of modernisation. Free parking is good. Well located hotel I wouldn’t stay again. Do yourself a favour, pay a tiny bit more and stay at the world class Bohemia Suites & Spa, a boutique 5 star hotel in playa del ingles. Truly the rolls Royce compared to this let down of a hotel. On a last note this hotel is mostly peopled by Germans on package tours, so mostly caters for that demographic.
10
Jeanette Rohde
20 Jul 2025
·
Stayed 7 nights
We’ve stayed at this hotel three years in a row – and for good reason. The atmosphere is warm and relaxing, the staff are incredibly kind, and everything is well-kept and inviting. It truly feels like a home away from home, and we leave every time feeling recharged and happy. Highly recommended
We’ve stayed at this hotel three years in a row – and for good reason. The atmosphere is warm and relaxing, the staff are incredibly kind, and everything is well-kept and inviting. It truly feels like a home away from home, and we leave every time feeling recharged and happy. Highly recommended
6
Ian
1 Jan 2025
·
Stayed 6 nights
Overall - good hotel. Negative aspects- poor check in, with difficulty finding room - should be escorted to room in such a large hotel. Safe didn’t open and took 2 days to fix. Gym was average. Over the top prices for NYE
Overall - good hotel. Negative aspects- poor check in, with difficulty finding room - should be escorted to room in such a large hotel. Safe didn’t open and took 2 days to fix. Gym was average. Over the top prices for NYE
10
Michael
24 Feb 2023
·
Stayed 7 nights
The hotel resembles a traditional Canarian village in style with beautiful tropical gardens. Food quality excellent. Staff friendly and professional.
The hotel resembles a traditional Canarian village in style with beautiful tropical gardens. Food quality excellent. Staff friendly and professional.
8
Lindsay
7 Jun 2025
·
Stayed 3 nights
The reception staff were amazing and the property was beautiful with 3 pools to choose from as well as a separate pool for kids and another pool for UNIQUE guests. The resort was beautiful however it is easy to get lost trying to find your room. I wouldn't say this is 5 star by many people's standard though it is more a 4 star. The only let downs were breakfast which was cold with uncooked baked beans, runny scrambled eggs, soggy cold hash browns, croissants from a packet that were dry and tasteless and hard cold eggs Benedict and fried eggs. The only part of breakfast that was hot were the freshly made omelettes. The other key down were the toiletries. They were all in squeeze bottles attached to the wall which is not what I would expect from a 5 star resort. There was no conditioner by the bath so to get the conditioner you walk to get out of the bath and walk over to the shower and squeeze the conditioner as hard as you could as it was almost impossible to get anything out of it and take it back into the bath. The shampoo, conditioner and soap all fixed to the wall were of very poor quality and it left your hair feeling like rope. The other things that were annoying were only two free bottles of water on day one and the fridge is half the depth of a normal one so you have to be careful of what you buy to make sure you will fit it in. The staff everywhere other than reception and Azatea bar were miserable and rude and yes the breakfast staff are militant.
The reception staff were amazing and the property was beautiful with 3 pools to choose from as well as a separate pool for kids and another pool for UNIQUE guests. The resort was beautiful however it is easy to get lost trying to find your room. I wouldn't say this is 5 star by many people's standard though it is more a 4 star. The only let downs were breakfast which was cold with uncooked baked beans, runny scrambled eggs, soggy cold hash browns, croissants from a packet that were dry and tasteless and hard cold eggs Benedict and fried eggs. The only part of breakfast that was hot were the freshly made omelettes. The other key down were the toiletries. They were all in squeeze bottles attached to the wall which is not what I would expect from a 5 star resort. There was no conditioner by the bath so to get the conditioner you walk to get out of the bath and walk over to the shower and squeeze the conditioner as hard as you could as it was almost impossible to get anything out of it and take it back into the bath. The shampoo, conditioner and soap all fixed to the wall were of very poor quality and it left your hair feeling like rope. The other things that were annoying were only two free bottles of water on day one and the fridge is half the depth of a normal one so you have to be careful of what you buy to make sure you will fit it in. The staff everywhere other than reception and Azatea bar were miserable and rude and yes the breakfast staff are militant.
8
Belinda
22 Mar 2023
·
Stayed 3 nights
Muy bien todo , excepto la entrada que desde las 9 de la mañana que llegamos. Nos dijeron que no nos fuéramos muy lejos que estaban arreglando la habitación, hasta las 14 no nos hicieron entrega de las llaves y después de solicitarlo en distintas ocasiones
Muy bien todo , excepto la entrada que desde las 9 de la mañana que llegamos. Nos dijeron que no nos fuéramos muy lejos que estaban arreglando la habitación, hasta las 14 no nos hicieron entrega de las llaves y después de solicitarlo en distintas ocasiones
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Seafront along the promenade with easy walking to restaurants, shops and coastal paths. Generally peaceful while still convenient for Maspalomas and Meloneras attractions.
Related guest reviews
10
Steven
1 May 2024
·
Stayed 3 nights
Outstanding hotel in all ways, at an affordable price. Right on the beach. Right across the street from the convention center, short walk to shops. Will Stay again.
Outstanding hotel in all ways, at an affordable price. Right on the beach. Right across the street from the convention center, short walk to shops. Will Stay again.
8
Yannick
11 Feb 2026
·
Stayed 3 nights
Very good hotel with beautiful seaside location.
Very good hotel with beautiful seaside location.
8
Giuseppe
19 Aug 2024
·
Stayed 14 nights
For my opinion the hotel is very nice. The position is not bad. Not in the center but about 1000 m walking distance. Similar distance to the beach. The pools and the sunbeds are very busy always [summer time] Most of the staff is doing the best but some of them just are there... The breakfast and dinner is ok but in my opinion needs to improve the quality and the variety. There are not many choices for salads and sea food. Some of the foods are cooked again and again in different ways. The room service and the evening preparing rooms needs to be improve. Thank you ❗
For my opinion the hotel is very nice. The position is not bad. Not in the center but about 1000 m walking distance. Similar distance to the beach. The pools and the sunbeds are very busy always [summer time] Most of the staff is doing the best but some of them just are there... The breakfast and dinner is ok but in my opinion needs to improve the quality and the variety. There are not many choices for salads and sea food. Some of the foods are cooked again and again in different ways. The room service and the evening preparing rooms needs to be improve. Thank you ❗
10
Cornelis Hendricus
22 Sept 2025
·
Stayed 10 nights
Mooi resort met meerdere zwembaden en restaurants. Ruime keuze bij het buffet en eten was lekker. Zeer vriendelijk en behulpzaam personeel. Gratis parkeren in garage. Op loopafstand van de boulevard met restaurants, supermarkt en winkels. Strand is iets verder maar ook op loopafstand. Mooie ruime en schone kamer, met grote badkamer en klein balkon. Waterkoker en thee, maar geen koffie op de kamer.
Mooi resort met meerdere zwembaden en restaurants. Ruime keuze bij het buffet en eten was lekker. Zeer vriendelijk en behulpzaam personeel. Gratis parkeren in garage. Op loopafstand van de boulevard met restaurants, supermarkt en winkels. Strand is iets verder maar ook op loopafstand. Mooie ruime en schone kamer, met grote badkamer en klein balkon. Waterkoker en thee, maar geen koffie op de kamer.
10
Deepak
7 Jan 2025
·
Stayed 4 nights
Good resort! Walking distance boulevard. Fine dining on walking distance. A lot of shops and not so crowded. The resort as well is very clean and well maintained!
Good resort! Walking distance boulevard. Fine dining on walking distance. A lot of shops and not so crowded. The resort as well is very clean and well maintained!
10
Norman
22 Sept 2025
·
Stayed 7 nights
Great location
Great location
10
Claire
15 Sept 2025
·
Stayed 1 night
Lovely stay – spotless, spacious room and great breakfast buffet. Didn’t get to try the pools/spa but they looked great. Perfect location with easy access to the coastal path and restaurants. Very peaceful. Would love to return for a longer stay
Lovely stay – spotless, spacious room and great breakfast buffet. Didn’t get to try the pools/spa but they looked great. Perfect location with easy access to the coastal path and restaurants. Very peaceful. Would love to return for a longer stay
10
Terry
5 Jan 2025
·
Stayed 4 nights
I’m not the biggest fan of resort hotels but this place had class. Beautiful design and the staff were very friendly and extremely helpful. Its a wonderfully quiet spot of the promenade but near to all the restaurants.
I’m not the biggest fan of resort hotels but this place had class. Beautiful design and the staff were very friendly and extremely helpful. Its a wonderfully quiet spot of the promenade but near to all the restaurants.
10
Gavin
31 May 2024
·
Stayed 7 nights
Superb hotel. Staff were lovely. Location only a short ten min walk from bars / restaurants. Spotless clean.
Superb hotel. Staff were lovely. Location only a short ten min walk from bars / restaurants. Spotless clean.
8
Richard
10 Feb 2025
·
Stayed 4 nights
Flott hotell med mange forskjellig uteområder å velge mellom. Kort vei til butikker og restauranter i området.
Flott hotell med mange forskjellig uteområder å velge mellom. Kort vei til butikker og restauranter i området.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Buffets draw split opinions: many highlight varied, tasty breakfast and dinner spreads, while others find food quality mediocre or cold and not five-star. Special-diet options and policies can frustrate (limited vegetarian or gluten-free choices, child meal rules, no coffee with dessert).
Related guest reviews
10
Bérangère Hélène
16 Aug 2025
·
Stayed 7 nights
Hôtel magnifique. Les piscines et les jardins sont exceptionnels. Les chambres sont très grandes, bien équipées (lit king-size, petit salon, grand dressing, coffre-fort, petite terrasse, télé, mini-bar et grande salle de bain). Nous étions en demi-pension, les buffets des petits-déjeuner et des dîners étaient juste exceptionnels tant au niveau de la variété des plats que de leur qualité. L’hôtel est idéalement placé sur l’île. Il y a un Paseo martimo qui assure une grande balade en front de mer avec des hôtels aussi beaux les uns que les autres, quelques boutiques ainsi que des bars et des restaurants. Cette promenade est très agréable et conduit au phare ainsi qu’aux dunes Maspalomas avec une superbe plage. Seul bémol sur l’hôtel, les chambres sont peu isolées et dès 7h du matin il y a du bruit dans les couloirs. Donc pour les adeptes des grasses matinées sachez-le! Et il reste le fameux problème des serviettes sur les transats pris d’assaut dès 8h du matin. Cela ne nous a pas empêché de sortir quelques serviettes pour nous y installer! Sinon tout le personnel est accueillant et très sympathique et l’hôtel est digne de ses 5 étoiles.
Hôtel magnifique. Les piscines et les jardins sont exceptionnels. Les chambres sont très grandes, bien équipées (lit king-size, petit salon, grand dressing, coffre-fort, petite terrasse, télé, mini-bar et grande salle de bain). Nous étions en demi-pension, les buffets des petits-déjeuner et des dîners étaient juste exceptionnels tant au niveau de la variété des plats que de leur qualité. L’hôtel est idéalement placé sur l’île. Il y a un Paseo martimo qui assure une grande balade en front de mer avec des hôtels aussi beaux les uns que les autres, quelques boutiques ainsi que des bars et des restaurants. Cette promenade est très agréable et conduit au phare ainsi qu’aux dunes Maspalomas avec une superbe plage. Seul bémol sur l’hôtel, les chambres sont peu isolées et dès 7h du matin il y a du bruit dans les couloirs. Donc pour les adeptes des grasses matinées sachez-le! Et il reste le fameux problème des serviettes sur les transats pris d’assaut dès 8h du matin. Cela ne nous a pas empêché de sortir quelques serviettes pour nous y installer! Sinon tout le personnel est accueillant et très sympathique et l’hôtel est digne de ses 5 étoiles.
10
Per
27 Dec 2025
·
Stayed 6 nights
Resort med flera pooler, olika områden, trevlig personal, fantastisk frukostbuffé. Orolig utsikt från poolbaren över Atlanten och man kunde sitta där och till och med röka en cigarr.
Resort med flera pooler, olika områden, trevlig personal, fantastisk frukostbuffé. Orolig utsikt från poolbaren över Atlanten och man kunde sitta där och till och med röka en cigarr.
8
Torfinn
4 Jan 2025
·
Stayed 8 nights
Imponerende arkitektur med god beliggenhet. Men svært mye støy som skyldes dårlig lydisolering. Ingen vann på rommene bortsett etter første natten, det måtte vi kjøpe i byen og slepe med oss til fots eller i de lokale taxiene (merk at det ikke fins Uber eller Bolt på øya). WiFi var meget svakt. Mange av de som jobbet på hotellet virket overarbeidet og derfor ikke veldig serviceorienterte. En annen ting å merke seg er at man ikke har mulighet til å bestille kaffe under middagsbuffeten. Så ingen kaffe til desserten. Men flott beliggenhet.
Imponerende arkitektur med god beliggenhet. Men svært mye støy som skyldes dårlig lydisolering. Ingen vann på rommene bortsett etter første natten, det måtte vi kjøpe i byen og slepe med oss til fots eller i de lokale taxiene (merk at det ikke fins Uber eller Bolt på øya). WiFi var meget svakt. Mange av de som jobbet på hotellet virket overarbeidet og derfor ikke veldig serviceorienterte. En annen ting å merke seg er at man ikke har mulighet til å bestille kaffe under middagsbuffeten. Så ingen kaffe til desserten. Men flott beliggenhet.
10
juan manuel
20 Jun 2023
·
Stayed 3 nights
El personal muy amable y proactivo. El diseño del hotel, las piscinas y jardines, la habitación magnífica y un buffet de gran calidad y variedad.
El personal muy amable y proactivo. El diseño del hotel, las piscinas y jardines, la habitación magnífica y un buffet de gran calidad y variedad.
6
Lourda
20 Aug 2025
·
Stayed 3 nights
Fine if you get a cheap deal but not a 5 star- food for breakfast cold every morning, no matter what time you arrived for breakfast Special request made and agreed upon prior to travel on health grounds not honoured. Chairs on balcony very uncomfortable and sun chairs not too much better. However, excellent location near sea front. Some of the staff couldn’t be more helpful but customer services not unfortunately. Room is big and spacious but would really benefit from a proper fridge in the room.
Fine if you get a cheap deal but not a 5 star- food for breakfast cold every morning, no matter what time you arrived for breakfast Special request made and agreed upon prior to travel on health grounds not honoured. Chairs on balcony very uncomfortable and sun chairs not too much better. However, excellent location near sea front. Some of the staff couldn’t be more helpful but customer services not unfortunately. Room is big and spacious but would really benefit from a proper fridge in the room.
10
RONNIE
17 Sept 2024
·
Stayed 7 nights
Everything about this hotel is perfect, friendly staff, excellent food choice
Everything about this hotel is perfect, friendly staff, excellent food choice
6
Prasanthi
29 Mar 2024
·
Stayed 6 nights
We stayed here for a week. The Resort has a very limited vegetarian options. If you are a veg don’t pay for half board you rather try the food outside. Everything there has fish in it even salads so got to be careful with the food. Their daily shows are ok, Massages at Spa is complete waste of money. If you would expect to apply authentic oils and massage then this is not for you, we had lot of expectations but we were totally disappointed. The ocean views are great. I would rather suggest to use their Thelasso experience to use Spa facilities.
We stayed here for a week. The Resort has a very limited vegetarian options. If you are a veg don’t pay for half board you rather try the food outside. Everything there has fish in it even salads so got to be careful with the food. Their daily shows are ok, Massages at Spa is complete waste of money. If you would expect to apply authentic oils and massage then this is not for you, we had lot of expectations but we were totally disappointed. The ocean views are great. I would rather suggest to use their Thelasso experience to use Spa facilities.
8
Lindsay
7 Jun 2025
·
Stayed 3 nights
The reception staff were amazing and the property was beautiful with 3 pools to choose from as well as a separate pool for kids and another pool for UNIQUE guests. The resort was beautiful however it is easy to get lost trying to find your room. I wouldn't say this is 5 star by many people's standard though it is more a 4 star. The only let downs were breakfast which was cold with uncooked baked beans, runny scrambled eggs, soggy cold hash browns, croissants from a packet that were dry and tasteless and hard cold eggs Benedict and fried eggs. The only part of breakfast that was hot were the freshly made omelettes. The other key down were the toiletries. They were all in squeeze bottles attached to the wall which is not what I would expect from a 5 star resort. There was no conditioner by the bath so to get the conditioner you walk to get out of the bath and walk over to the shower and squeeze the conditioner as hard as you could as it was almost impossible to get anything out of it and take it back into the bath. The shampoo, conditioner and soap all fixed to the wall were of very poor quality and it left your hair feeling like rope. The other things that were annoying were only two free bottles of water on day one and the fridge is half the depth of a normal one so you have to be careful of what you buy to make sure you will fit it in. The staff everywhere other than reception and Azatea bar were miserable and rude and yes the breakfast staff are militant.
The reception staff were amazing and the property was beautiful with 3 pools to choose from as well as a separate pool for kids and another pool for UNIQUE guests. The resort was beautiful however it is easy to get lost trying to find your room. I wouldn't say this is 5 star by many people's standard though it is more a 4 star. The only let downs were breakfast which was cold with uncooked baked beans, runny scrambled eggs, soggy cold hash browns, croissants from a packet that were dry and tasteless and hard cold eggs Benedict and fried eggs. The only part of breakfast that was hot were the freshly made omelettes. The other key down were the toiletries. They were all in squeeze bottles attached to the wall which is not what I would expect from a 5 star resort. There was no conditioner by the bath so to get the conditioner you walk to get out of the bath and walk over to the shower and squeeze the conditioner as hard as you could as it was almost impossible to get anything out of it and take it back into the bath. The shampoo, conditioner and soap all fixed to the wall were of very poor quality and it left your hair feeling like rope. The other things that were annoying were only two free bottles of water on day one and the fridge is half the depth of a normal one so you have to be careful of what you buy to make sure you will fit it in. The staff everywhere other than reception and Azatea bar were miserable and rude and yes the breakfast staff are militant.
10
Timo
27 Feb 2025
·
Stayed 7 nights
Excellent hotel with good service. Fantastic breakfast and meal with a lot of options.
Excellent hotel with good service. Fantastic breakfast and meal with a lot of options.
4
Levin
1 Jan 2026
·
Stayed 7 nights
Das Essen war zu 90 Prozent nicht geniessbar. Das entspricht nicht dem Standard eines Fünf-Sterne-Hotels. Wir hatten Halbpension gebucht. Das Fleisch war durchgekocht. Es liess sich kaum schneiden und war beim Kauen hart. Die Pasta war verkocht. Sie war weich und ohne Biss. Die Zubereitung war mangelhaft. Die Qualität entsprach dem Anspruch klar nicht. Nach zwei Versuchen waren wir gezwungen, auswärts essen zu gehen.
Das Essen war zu 90 Prozent nicht geniessbar. Das entspricht nicht dem Standard eines Fünf-Sterne-Hotels. Wir hatten Halbpension gebucht. Das Fleisch war durchgekocht. Es liess sich kaum schneiden und war beim Kauen hart. Die Pasta war verkocht. Sie war weich und ohne Biss. Die Zubereitung war mangelhaft. Die Qualität entsprach dem Anspruch klar nicht. Nach zwei Versuchen waren wir gezwungen, auswärts essen zu gehen.
Was this helpful?
AI-generated summary based on recent guest reviews
10
Andrew
3 weeks ago
·
Stayed 7 nights
It is a lovely hotel, and you are treated so well. The only minor things are that the Unique Pool does not have enough sunbeds, and sometimes the tea and coffee were not refreshed.
It is a lovely hotel, and you are treated so well. The only minor things are that the Unique Pool does not have enough sunbeds, and sometimes the tea and coffee were not refreshed.
10
veronica
3 weeks ago
·
Stayed 9 nights
The resort is great! Walking distance to the beach and boardwalk! Excellent food and the spa is amazing
The resort is great! Walking distance to the beach and boardwalk! Excellent food and the spa is amazing
6
shirley
24 Sept 2026
·
Stayed 3 nights
Nice hotel and spacious room but complex too large. Difficult to navigate as signage very poor. Just about worked out the short cuts by day 3 when we left. Biggest complaint is that they say you can't drink the water but don't provide any in the room! You have to buy it. Room care was okay at best. Forgot to service one day and didn't top up empty items. Had to put empty tissue box in sink so she'd notice. Drinks are expensive for Spain.
Nice hotel and spacious room but complex too large. Difficult to navigate as signage very poor. Just about worked out the short cuts by day 3 when we left. Biggest complaint is that they say you can't drink the water but don't provide any in the room! You have to buy it. Room care was okay at best. Forgot to service one day and didn't top up empty items. Had to put empty tissue box in sink so she'd notice. Drinks are expensive for Spain.
10
Anna
22 Sept 2026
·
Stayed 7 nights
Checked upfront and there was no written notice about age in the spa, so we booked it. However, on location it turned out that our daughter (12 years) was not allowed to go to the spa (too young). This was dissapointing as this was the reason for booking this hotel. Besides this, everything was perfect!
Checked upfront and there was no written notice about age in the spa, so we booked it. However, on location it turned out that our daughter (12 years) was not allowed to go to the spa (too young). This was dissapointing as this was the reason for booking this hotel. Besides this, everything was perfect!
4
Dasmill
15 Sept 2026
·
Stayed 5 nights
Good ✅✅✅✅✅✅✅✅
Good ✅✅✅✅✅✅✅✅
FAQs about Lopesan Villa del Conde Resort & Thalasso
Is parking available at the property?
Free self-parking is available on-site, but parking is limited. Height restrictions apply.
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available daily from 8:00 AM to 10:30 AM for a fee of approximately EUR 13 for adults and EUR 6.50 for children.
What are the standard check-in and check-out times?
Check-in is from 14:00 until 00:00, and check-out is at 12:00. Early or late check-in/check-out may be available upon request, but additional charges may apply.
Are airport shuttle services available?
Airport shuttle services are available, but specific pricing and arrangements should be confirmed directly with the property.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including elevators and step-free entrances. Accessible facilities are available in public areas and some rooms.
What is the location of the property in relation to key landmarks?
The property is located in San Bartolomé de Tirajana (Maspalomas), just a 2-minute drive from Maspalomas Lighthouse and 9 minutes from Maspalomas Dunes. It is approximately 3.4 miles from Yumbo Shopping Center and 14.9 miles from Mogan Port.
Does the property have a swimming pool?
Yes, the property features 6 outdoor swimming pools, including a children's pool and an outdoor heated pool. The pools are available seasonally.
What are the policies for guests staying with children?
Children are allowed at the property, and the minimum age for children to stay for free has not been specified.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-05: 365.03834520217896USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 359.9483942070008USD
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: 466.0256553491211USD
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: 659.0077493258667USD
- 2026-11-17: 528.9731009211731USD
- 2026-11-18: 654.7075183862305USD
- 2026-11-19: 659.0077493258667USD
- 2026-11-20: 365.02041251571654USD
- 2026-11-21: NO DATA
- 2026-11-22: NO DATA
- 2026-11-23: 367.9558160083008USD
- 2026-11-24: 365.1311110574341USD
- 2026-11-25: 375.7741604728699USD
- 2026-11-26: 374.1185916757202USD
- 2026-11-27: 358.2143443371582USD
- 2026-11-28: 285.26542018653873USD
- 2026-11-29: 368.01506887725833USD
- 2026-11-30: 374.1185916757202USD
- 2026-12-01: 374.1185916757202USD
- 2026-12-02: 375.7741604728699USD
- 2026-12-03: 375.00012299484257USD
- 2026-12-04: 372.0222401727295USD
- 2026-12-05: 365.7543571434021USD
- 2026-12-06: 375.7741604728699USD
- 2026-12-07: 377.06057503234865USD
- 2026-12-08: 283.8140999152374USD
- 2026-12-09: 283.8140999152374USD
- 2026-12-10: 329.7346812928772USD
- 2026-12-11: 333.2665341194153USD
- 2026-12-12: NO DATA
- 2026-12-13: 340.8779367459107USD
- 2026-12-14: 359.6264240721131USD
- 2026-12-15: 279.5711103835297USD
- 2026-12-16: 283.8140999152374USD
- 2026-12-17: 283.8140999152374USD
- 2026-12-18: 283.8140999152374USD
- 2026-12-19: 288.84532647613526USD
- 2026-12-20: 284.88914060386657USD
- 2026-12-21: 516.025633110199USD
- 2026-12-22: 516.025633110199USD
- 2026-12-23: 527.152421856842USD
- 2026-12-24: 548.2772287872315USD
- 2026-12-25: 548.2772287872315USD
- 2026-12-26: NO DATA
- 2026-12-27: NO DATA
- 2026-12-28: NO DATA
- 2026-12-29: NO DATA
- 2026-12-30: NO DATA
- 2026-12-31: NO DATA
- 2027-01-01: NO DATA
- 2027-01-02: NO DATA
- 2027-01-03: 549.3522694758606USD
- 2027-01-04: 346.1671928457642USD
- 2027-01-05: 346.1671928457642USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- A car is not required for transportation to and from this property.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Business details
Property registration number H-35-1-0000249
- Fee for buffet breakfast: approximately EUR 13 for adults and EUR 6.50 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Tour desk
General
Room service
Restaurant
Non-smoking rooms
Sauna
Steam room
Massage
Solarium
Spa & wellness centre
Barber/Beauty shop
Body treatments
Facial treatments
Kids club
Breakfast in the room
Family room
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Tour desk
Dry cleaning
Babysitting/Child services
Housekeeping
Banquet facilities
Currency exchange
Safe-deposit box
Bicycle rental
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Activities
Swimming pool
Tennis courts
Garden
Golf course (nearby)
Beach (nearby)
Scuba diving
Windsurfing
Cycling
Billiards
Golf (miniature)
Playground
Hiking
Child pool
Pool outdoor
Outdoor heated pool
Live music
Evening Entertainment
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Parking
Parking
Airport shuttle
Free parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi