Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa
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251 $US
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From
251 $US
/nuit
À propos de cet établissement
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs ...
Équipements
Rejoignez le spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage, et permettez qu'on prenne soin de vous. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 3 piscines extérieures, un court de tennis extérieur et un centre de fitness. Ce complexe touristique propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément).
Services de l'établissement
Les équipements et services proposés incluent un centre d'affaires, un service de nettoyage à sec / blanchisserie et une réception ouverte 24 h/24. Ce complexe touristique dispose de 3 salles de réunions pouvant accueillir toutes sortes d'événements.
Repas
Vous découvrirez de nombreuses spécialités Cuisine locale et internationale proposée par Chulavista, l'un des 7 restaurants de ce complexe touristique ou profitez du service d'étage 24 h/24, idéal pour une soirée cocooning en amoureux ou en solo. Si vous avez un petit creux pendant la journée, vous trouverez aussi un café sur place. Étant donné que l'hébergement propose un bar à la plage et un bar en bord de piscine, vous pouvez vous détendre devant un verre autant de fois que vous le souhaitez. N'hésitez pas non plus à aller vous rafraîchir dans un de ses 4 bars/lounges. Un petit déjeuner buffet gratuit est servi tous les jours de 07 h 00 à 11 h 30.
Chambres
Avec un ameublement personnalisé, les 229 chambres de l'hébergement vous invitent à la détente et comprennent des articles gratuits dans le mini-bar et une télévision LCD. Les chambres sont dotées d'un balcon. L'accès Wi-Fi à Internet gratuit vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec une baignoire et une douche séparées est à votre disposition. Vous y trouvez également des articles de toilette gratuits et un sèche-cheveux.
Emplacement
En choisissant Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa à Nouveau Nayarit, vous profiterez d'un séjour au bord de la plage, à 3 min à pied de Plage de Nuevo Vallarta et à 6 minutes de marche de Baie de Banderas. Ce complexe touristique tout inclus se trouve à 15,4 km de Terminal de croisière et à 20 km de Malecón.
À proximité
Plage de Nuevo Vallarta(0.2 miles)
Baie de Banderas(0.3 miles)
Marché Fermier de la Riviera de Nuevo Vallarta(1.4 miles)
Centre commercial Paradise Plaza(1.6 miles)
Vallarta Adventures(2.2 miles)
Club de golf d'El Tigre(2.3 miles)
Nayar Vidanta Golf(2.5 miles)
Centre de Convention Vidanta(2.8 miles)
Centre commercial Plaza Lago Real(2.8 miles)
Marina Nuevo Vallarta(2.9 miles)
Plage Vidanta Nuevo Vallarta(3 miles)
Parc aquatique Splash Vallarta(3.1 miles)
Le Parcours des Lacs à Vidanta Nuevo Vallarta(3.1 miles)
Télécabine SkyDream Parks(3.2 miles)
Le Parcours Nayar(3.2 miles)
Aéroport principal le plus pratique pour rejoindre Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa : Aéroport international Licenciado Gustavo Diaz Ordaz (PVR)(7.4 miles)
Parking
Restaurant
Piscine
Service en chambre
Service de voiturier
Organisation d'excursions
Emplacement
Paseo de los Cocoteros, Lotes 32 y 33, Nouveau Nayarit, Nayarit, Mexique
Plage de Nuevo Vallarta (0.2 miles)
Baie de Banderas (0.3 miles)
Marché Fermier de la Riviera de Nuevo Vallarta (1.4 miles)
Centre commercial Paradise Plaza (1.6 miles)
Vallarta Adventures (2.2 miles)
Club de golf d'El Tigre (2.3 miles)
Options de chambre
9
Suite Junior, 1 très grand lit, vue montagne
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
8
Suite Junior, plusieurs lits, vue océan (Fiesta Club Family)
Détails de la chambre
1 Très Grand Lit Double
et 1 Lit Double
Couchages 4
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
12
Suite Junior, 2 lits doubles, vue océan (Fiesta Club)
Détails de la chambre
2 Lits Doubles
Couchages 3
592 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
5
Suite Junior, plusieurs lits, vue océan (Family)
Détails de la chambre
1 Très Grand Lit Double
et 1 Lit Double
Couchages 4
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
9
Suite Junior, 2 lits doubles, vue partielle sur l'océan
Détails de la chambre
2 Lits Doubles
Couchages 3
581 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
20
Suite Junior, 1 très grand lit, vue océan (Fiesta Club)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
570 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
19
Suite Junior, 1 très grand lit, vue partielle sur l'océan
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
570 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
7
Suite Junior, plusieurs lits, vue partielle sur l'océan (Family)
Détails de la chambre
1 Très Grand Lit Double
et 1 Lit Double
Couchages 4
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
14
Suite Junior, 1 très grand lit (Tropical View)
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
570 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
7
Suite Junior, plusieurs lits, vue montagne (Family)
Détails de la chambre
1 Très Grand Lit Double
et 1 Lit Double
Couchages 4
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
11
Suite Junior, 2 lits doubles (Tropical View)
Détails de la chambre
2 Lits Doubles
Couchages 3
592 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
6
Suite Junior, 1 très grand lit, vue océan
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
570 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
10
Suite Junior, 2 lits doubles, vue océan
Détails de la chambre
2 Lits Doubles
Couchages 3
592 ft²
BalconClimatisationWi-Fi (gratuit)Lits pliants ou supplémentaires (gratuits)
Avis des voyageurs sur Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa
7.3
Bien
Basé sur 506 avis vérifiés
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Les avis concernant le Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa saluent le personnel accueillant, les piscines et l'emplacement en bord de mer, tout en soulignant que l'établissement est un peu ancien et présente quelques problèmes d'entretien, des fermetures temporaires de restaurants et parfois de longues attentes à l'enregistrement ou au restaurant.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Les avis concernant le Fiesta Americana Riviera Nayarit Resort All Inclusive & Spa saluent le personnel accueillant, les piscines et l'emplacement en bord de mer, tout en soulignant que l'établissement est un peu ancien et présente quelques problèmes d'entretien, des fermetures temporaires de restaurants et parfois de longues attentes à l'enregistrement ou au restaurant.
Les chambres sont souvent décrites comme spacieuses avec de belles vues, mais plusieurs clients signalent un décor démodé, une climatisation bruyante ou peu performante, et un entretien incohérent dans la chambre. Les commentaires sur la propreté sont généralement positifs, bien que le timing du service de ménage et l'état de la chambre varient. Dans l'ensemble, attendez-vous à un séjour relaxant en bord de mer avec un service chaleureux, de bonnes piscines, et une qualité de restauration et d'entretien variable.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les piscines sont fréquemment vantées, avec de nombreuses options propres et un bon accès à la plage ; le spa reçoit également des éloges. Les inconvénients incluent des espaces datés, des équipements limités (pas de bar dans la piscine et les boissons ne sont pas autorisées dans les piscines), des espaces communs occasionnels réduisant le service aux piscines, et une salle de sport très basique.
Avis de voyageur à ce sujet
8
Pamela
10 nov. 2025
·
A séjourné 6 nuits
The grounds were beautiful and well kept. Every area of the resort was very clean. The pools were all great and we never had an issue finding pool chairs or shade. The beach was kept very clean. The staff was incredible. From the "Experience Makers" working so hard to make our stay wonderful, the front desk staff was so pleasant and check in was very quick. The pool and beach servers were always available and always checking if we needed refills. The wait staff in the restaurants were all so fantastic. We even had one of the chefs come out and speak with my husband (who is vegetarian) to create a meal specific for him. The entertainment was amazing. The aqua lights show and Mexican night were very entertaining, with great performances. The resort itself is older, and could use some updates. Some of the tiles in our room were broken, there was noticable salt corrosion on a lot of the chrome finishes, and there are still old signs from the previous hotel (restaurant names mostly) which made the first few days confusing trying to find anything. The food was all very good, but the vegetarian options are extremely limited, so we had to do some deep searching to find food for my husband to eat. Overall, we had a fantastic stay and would recommend this resort to our friends.
The grounds were beautiful and well kept. Every area of the resort was very clean. The pools were all great and we never had an issue finding pool chairs or shade. The beach was kept very clean. The staff was incredible. From the "Experience Makers" working so hard to make our stay wonderful, the front desk staff was so pleasant and check in was very quick. The pool and beach servers were always available and always checking if we needed refills. The wait staff in the restaurants were all so fantastic. We even had one of the chefs come out and speak with my husband (who is vegetarian) to create a meal specific for him. The entertainment was amazing. The aqua lights show and Mexican night were very entertaining, with great performances. The resort itself is older, and could use some updates. Some of the tiles in our room were broken, there was noticable salt corrosion on a lot of the chrome finishes, and there are still old signs from the previous hotel (restaurant names mostly) which made the first few days confusing trying to find anything. The food was all very good, but the vegetarian options are extremely limited, so we had to do some deep searching to find food for my husband to eat. Overall, we had a fantastic stay and would recommend this resort to our friends.
4
Kimberley
25 nov. 2025
·
A séjourné 4 nuits
The room and staff were excellent but the food and beverage options were less than expected. It’s a very quiet resort. I’ve never been to a resort in Mexico, where you can’t have drinks in the pool.
The room and staff were excellent but the food and beverage options were less than expected. It’s a very quiet resort. I’ve never been to a resort in Mexico, where you can’t have drinks in the pool.
10
Lizethe Pomares
17 juil. 2025
·
A séjourné 3 nuits
The hotel was very safe, and the staff was always very friendly. The only complaints I have are that the lounge chairs in the beach area were very old/dirty, and that the restaurants only opened on certain days. But even with all that, our experience was very pleasant. El hotel muy seguro, el personal muy amable siempre, las únicas quejas que tengo es que los camastros en el área de playa estaban muy viejos/sucios y el hecho de que los restaurante solo abrían determinados días. Pero con todo y eso nuestra experiencia fue muy placentera.
The hotel was very safe, and the staff was always very friendly. The only complaints I have are that the lounge chairs in the beach area were very old/dirty, and that the restaurants only opened on certain days. But even with all that, our experience was very pleasant. El hotel muy seguro, el personal muy amable siempre, las únicas quejas que tengo es que los camastros en el área de playa estaban muy viejos/sucios y el hecho de que los restaurante solo abrían determinados días. Pero con todo y eso nuestra experiencia fue muy placentera.
10
Maggie
26 juil. 2025
·
A séjourné 4 nuits
Loved the property the food was delicious! Staff was very friendly and helpful. Only thing was missing was the swim bar and cevicheria!
Loved the property the food was delicious! Staff was very friendly and helpful. Only thing was missing was the swim bar and cevicheria!
10
Teneille Olivia Soroka
6 nov. 2025
·
A séjourné 3 nuits
First of all they did a cute towel cake with flowers on the bed for my boyfriend’s birthday. Originally I had booked a restaurant off site for his birthday but the food was actually so good that we just ate at the restaurants at the all inclusive. There was also a jacuzzi on the balcony which we weren’t sure was included with all bookings but we were super happy to have it. The pools are very clean and maintained well - lots of employees walking around cleaning and checking for cleanliness. All the people working there were friendly and really helpful and happy. We tipped about 20 MXN to employees there. The pools were so relaxing and I honestly have a hard time saying anything negative. We’ll definitely be coming back. I also heard that management switched recently so older reviews may be reflecting the old management? Overall, super impressed.
First of all they did a cute towel cake with flowers on the bed for my boyfriend’s birthday. Originally I had booked a restaurant off site for his birthday but the food was actually so good that we just ate at the restaurants at the all inclusive. There was also a jacuzzi on the balcony which we weren’t sure was included with all bookings but we were super happy to have it. The pools are very clean and maintained well - lots of employees walking around cleaning and checking for cleanliness. All the people working there were friendly and really helpful and happy. We tipped about 20 MXN to employees there. The pools were so relaxing and I honestly have a hard time saying anything negative. We’ll definitely be coming back. I also heard that management switched recently so older reviews may be reflecting the old management? Overall, super impressed.
8
christian
5 janv. 2026
·
A séjourné 4 nuits
Servicios amable Las albercas es lo mejor de este complejo. La comida no es buena ,
Servicios amable Las albercas es lo mejor de este complejo. La comida no es buena ,
6
Sergio M
5 janv. 2026
·
A séjourné 2 nuits
We visited from Dec 30th to Jan 1st. Most of the staff was courteous and eager to be of service. Special recognition to Ildahir at the beach, who truly goes above and beyond. The resort seemed a little understaffed, probably due to the holiday dates. The NYE party was a blast! I have to say the hotel doesn’t entirely feel like a beach resort, mainly because facilities are shared with an apartment complex; therefore, pool service is almost nonexistent at the two pools closest to the beach. We waited almost two hours to be seated at the Steakhouse. Ordered a Rib-Eye and a New York Strip, but both were dry and tough as shoe leather. Also, the hostess was somewhat rude (understandable, given the complaints from guests waiting so long). We reserved a Fiesta Club room and received only a few perks compared to other Club levels at similar hotels. A few inexpensive changes I would recommend to improve the customer experience: - Reserved beach and pool chairs, cushioned, for Club guests - Beach towel stations closer to the beach - More waiters at the beach and pool - Pagers for restaurants, so guests don’t have to wait at the door - More beach chairs (there's an entire unused area at the beach) - Since we all use bracelets, waiters and bartenders could offer premium liquor to Club-level guests
We visited from Dec 30th to Jan 1st. Most of the staff was courteous and eager to be of service. Special recognition to Ildahir at the beach, who truly goes above and beyond. The resort seemed a little understaffed, probably due to the holiday dates. The NYE party was a blast! I have to say the hotel doesn’t entirely feel like a beach resort, mainly because facilities are shared with an apartment complex; therefore, pool service is almost nonexistent at the two pools closest to the beach. We waited almost two hours to be seated at the Steakhouse. Ordered a Rib-Eye and a New York Strip, but both were dry and tough as shoe leather. Also, the hostess was somewhat rude (understandable, given the complaints from guests waiting so long). We reserved a Fiesta Club room and received only a few perks compared to other Club levels at similar hotels. A few inexpensive changes I would recommend to improve the customer experience: - Reserved beach and pool chairs, cushioned, for Club guests - Beach towel stations closer to the beach - More waiters at the beach and pool - Pagers for restaurants, so guests don’t have to wait at the door - More beach chairs (there's an entire unused area at the beach) - Since we all use bracelets, waiters and bartenders could offer premium liquor to Club-level guests
10
Edwin Francisco Javier
31 août 2025
·
A séjourné 2 nuits
Servicio del SPA excelente la atención por parte del Sr. Gabriel y la ballet Lis muy cordial
Servicio del SPA excelente la atención por parte del Sr. Gabriel y la ballet Lis muy cordial
8
Hooman
7 nov. 2025
·
A séjourné 4 nuits
It was a good experience overall.Food quality was ok but could be a lot better. For example, coffee was very bad . From a more positive perspective, it was clean, quiet, convenient, and the staff were hospitable. This hotel really deserves a better gym though! There were not a single treadmill in the whole property!
It was a good experience overall.Food quality was ok but could be a lot better. For example, coffee was very bad . From a more positive perspective, it was clean, quiet, convenient, and the staff were hospitable. This hotel really deserves a better gym though! There were not a single treadmill in the whole property!
10
Alcira
8 nov. 2025
·
A séjourné 2 nuits
Excelente hotel! Nos gustó mucho! Las albercas están padrísimas y las habitaciones amplias y las camas muy cómodas, todo muy limpio, comida rica, todo el personal muy amable especialmente las chicas que nos atendieron en todo momento en la alberca Alejandra y Magdalena se llevan un 10!!! Y también el chico que prepara los omelets en los desayunos que siempre está sonriendo, lo recomendamos 100% y volveremos pronto!
Excelente hotel! Nos gustó mucho! Las albercas están padrísimas y las habitaciones amplias y las camas muy cómodas, todo muy limpio, comida rica, todo el personal muy amable especialmente las chicas que nos atendieron en todo momento en la alberca Alejandra y Magdalena se llevan un 10!!! Y también el chico que prepara los omelets en los desayunos que siempre está sonriendo, lo recomendamos 100% y volveremos pronto!
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
De nombreux clients trouvent les chambres et les espaces communs propres, avec un service de ménage généralement efficace. Cependant, des signalements d'entretien et de service incohérents apparaissent, notamment un nettoyage des chambres retardé, des problèmes d'entretien, des problèmes d'eau occasionnels et de rares signalements d'infestations.
Avis de voyageur à ce sujet
8
Esmeralda
30 oct. 2025
·
A séjourné 3 nuits
La habitation estaba muy amplia y bien limpia.
La habitation estaba muy amplia y bien limpia.
8
Pamela
10 nov. 2025
·
A séjourné 6 nuits
The grounds were beautiful and well kept. Every area of the resort was very clean. The pools were all great and we never had an issue finding pool chairs or shade. The beach was kept very clean. The staff was incredible. From the "Experience Makers" working so hard to make our stay wonderful, the front desk staff was so pleasant and check in was very quick. The pool and beach servers were always available and always checking if we needed refills. The wait staff in the restaurants were all so fantastic. We even had one of the chefs come out and speak with my husband (who is vegetarian) to create a meal specific for him. The entertainment was amazing. The aqua lights show and Mexican night were very entertaining, with great performances. The resort itself is older, and could use some updates. Some of the tiles in our room were broken, there was noticable salt corrosion on a lot of the chrome finishes, and there are still old signs from the previous hotel (restaurant names mostly) which made the first few days confusing trying to find anything. The food was all very good, but the vegetarian options are extremely limited, so we had to do some deep searching to find food for my husband to eat. Overall, we had a fantastic stay and would recommend this resort to our friends.
The grounds were beautiful and well kept. Every area of the resort was very clean. The pools were all great and we never had an issue finding pool chairs or shade. The beach was kept very clean. The staff was incredible. From the "Experience Makers" working so hard to make our stay wonderful, the front desk staff was so pleasant and check in was very quick. The pool and beach servers were always available and always checking if we needed refills. The wait staff in the restaurants were all so fantastic. We even had one of the chefs come out and speak with my husband (who is vegetarian) to create a meal specific for him. The entertainment was amazing. The aqua lights show and Mexican night were very entertaining, with great performances. The resort itself is older, and could use some updates. Some of the tiles in our room were broken, there was noticable salt corrosion on a lot of the chrome finishes, and there are still old signs from the previous hotel (restaurant names mostly) which made the first few days confusing trying to find anything. The food was all very good, but the vegetarian options are extremely limited, so we had to do some deep searching to find food for my husband to eat. Overall, we had a fantastic stay and would recommend this resort to our friends.
6
gilberto jasso
18 nov. 2025
·
A séjourné 2 nuits
En general está limpio. Pero se notan muchos detalles que reflejan la edad del Hotel. (Mantenimiento)
En general está limpio. Pero se notan muchos detalles que reflejan la edad del Hotel. (Mantenimiento)
4
Dan
14 juil. 2025
·
A séjourné 2 nuits
Room service times were excessive. Up to an hour. Even for just coffee. Left early for the day arrived back at 315 pm. Room not cleaned. Had to make several requests as we were told 10 minutes each time. A room clean by 5 pm is just too late. Would not allow us to checkout as my wife went shopping and when I checked out, they would not allow a checkout as her bracelet was required. Waited 20 minutes to checkout as the focus was early check in customers. Staff in pool area and restaurants were great. Food was good. I understand Fiesta Americana is implementing changes as they recent acquired this Wyndham hotel. Overall friendly but no interest or sense of urgency to their areas of opportunity.
Room service times were excessive. Up to an hour. Even for just coffee. Left early for the day arrived back at 315 pm. Room not cleaned. Had to make several requests as we were told 10 minutes each time. A room clean by 5 pm is just too late. Would not allow us to checkout as my wife went shopping and when I checked out, they would not allow a checkout as her bracelet was required. Waited 20 minutes to checkout as the focus was early check in customers. Staff in pool area and restaurants were great. Food was good. I understand Fiesta Americana is implementing changes as they recent acquired this Wyndham hotel. Overall friendly but no interest or sense of urgency to their areas of opportunity.
10
ruben
10 janv. 2026
·
A séjourné 4 nuits
Limpieza, funcionalidad, calidad de los alimentos y, sobretodo, la atención del personal.
Limpieza, funcionalidad, calidad de los alimentos y, sobretodo, la atención del personal.
6
Francisco
21 juin 2025
·
A séjourné 1 nuit
Falta de mantenimiento en áreas comunes y habitación
Falta de mantenimiento en áreas comunes y habitación
10
Michael
9 juin 2025
·
A séjourné 2 nuits
Very clean, pools are amazing, food was excellent and service was excellent we had an amazing time thank you
Very clean, pools are amazing, food was excellent and service was excellent we had an amazing time thank you
2
Marcela Cervantes
2 nov. 2025
·
A séjourné 3 nuits
El peor hotel, cero limpieza, había cucarachas en mi habitación, servilletas sucias de huéspedes anteriores , los lavabos sucios y no había toallas en los baños! Me cambiaron de habitación y la segunda habitación estaba igual de mal!
El peor hotel, cero limpieza, había cucarachas en mi habitación, servilletas sucias de huéspedes anteriores , los lavabos sucios y no había toallas en los baños! Me cambiaron de habitación y la segunda habitación estaba igual de mal!
10
Alcira
8 nov. 2025
·
A séjourné 2 nuits
Excelente hotel! Nos gustó mucho! Las albercas están padrísimas y las habitaciones amplias y las camas muy cómodas, todo muy limpio, comida rica, todo el personal muy amable especialmente las chicas que nos atendieron en todo momento en la alberca Alejandra y Magdalena se llevan un 10!!! Y también el chico que prepara los omelets en los desayunos que siempre está sonriendo, lo recomendamos 100% y volveremos pronto!
Excelente hotel! Nos gustó mucho! Las albercas están padrísimas y las habitaciones amplias y las camas muy cómodas, todo muy limpio, comida rica, todo el personal muy amable especialmente las chicas que nos atendieron en todo momento en la alberca Alejandra y Magdalena se llevan un 10!!! Y también el chico que prepara los omelets en los desayunos que siempre está sonriendo, lo recomendamos 100% y volveremos pronto!
6
Héctor González
24 nov. 2025
·
A séjourné 7 nuits
Existió falta de agua durante una noche mal coordinado y afectando a los huéspedes además de NO avisar. Ademá expedia NO ha resuleto el reembolso solo se concretan en decisr que es del banco cuando NO ha efectuado expedia el reembolso. ¿Que se puede hacer?
Existió falta de agua durante una noche mal coordinado y afectando a los huéspedes además de NO avisar. Ademá expedia NO ha resuleto el reembolso solo se concretan en decisr que es del banco cuando NO ha efectuado expedia el reembolso. ¿Que se puede hacer?
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont fréquemment décrites comme spacieuses et confortables, souvent avec une vue agréable sur l'océan. Plusieurs clients notent un décor et un équipement démodés, et signalent des problèmes tels qu'une climatisation faible ou bruyante, des fuites ou des accessoires nécessitant une réparation.
Avis de voyageur à ce sujet
10
Gerardo
1 nov. 2025
·
A séjourné 5 nuits
Muy grande y limpia la habitación y el personal muy amable. Muy tranquilo para descansar el hotel.
Muy grande y limpia la habitación y el personal muy amable. Muy tranquilo para descansar el hotel.
10
Sergio
4 nov. 2025
·
A séjourné 4 nuits
La habitación está muy limpia excelente servicio la comida deliciosa el personal muy amable en todas las áreas me encantó el lugar
La habitación está muy limpia excelente servicio la comida deliciosa el personal muy amable en todas las áreas me encantó el lugar
4
Josie
24 sept. 2025
·
A séjourné 3 nuits
Chose to pay extra for upgraded room with veiw and A/C did not work. Food was subpar did not taste like the dishes they where offering i.e. sushi, argentian steak, mediterranian. Overall disappointed we paid almost 400 a night for all inclusive experience. We ended up leaving a day early and booking into a different hotel to salvage vacation.
Chose to pay extra for upgraded room with veiw and A/C did not work. Food was subpar did not taste like the dishes they where offering i.e. sushi, argentian steak, mediterranian. Overall disappointed we paid almost 400 a night for all inclusive experience. We ended up leaving a day early and booking into a different hotel to salvage vacation.
6
Jose
19 janv. 2026
·
A séjourné 7 nuits
The rooms were very nice and big and clean ,the staff were were some good and some not so goodthe ammenetirswere not good and i didnt like the location
The rooms were very nice and big and clean ,the staff were were some good and some not so goodthe ammenetirswere not good and i didnt like the location
10
Maryse
23 nov. 2025
·
A séjourné 7 nuits
The staff is incredibly friendly! We had a beautiful room with an ocean view and patio.
The staff is incredibly friendly! We had a beautiful room with an ocean view and patio.
8
Catharina Anna
29 juil. 2025
·
A séjourné 6 nuits
The restaurants were really good. The room was beautiful, but some maintenance is required with ceiling fans in some. We had a lot of options for pools.
The restaurants were really good. The room was beautiful, but some maintenance is required with ceiling fans in some. We had a lot of options for pools.
6
Pamela
23 août 2025
·
A séjourné 2 nuits
Es un todo incluido promedio, la comida está decente y las bebidas igual. No esperes mucha variedad para el precio. Las habitaciones se ven remodeladas, sin embargo tienen detalles como el aire acondicionado (viejo y ruidoso) y el área de baño.
Es un todo incluido promedio, la comida está decente y las bebidas igual. No esperes mucha variedad para el precio. Las habitaciones se ven remodeladas, sin embargo tienen detalles como el aire acondicionado (viejo y ruidoso) y el área de baño.
6
Corinna
4 janv. 2026
·
A séjourné 3 nuits
Rooms were older, didn’t quite look like the photos. Staff was amazing. Biggest complaint was check in was a mess, tons of people trying to check in and only 3 people/desks.
Rooms were older, didn’t quite look like the photos. Staff was amazing. Biggest complaint was check in was a mess, tons of people trying to check in and only 3 people/desks.
6
Carrie
1 déc. 2025
·
A séjourné 7 nuits
Very dated
Very dated
4
DINA OLVIA
17 juin 2025
·
A séjourné 3 nuits
Me dieron un cuarto que se inundaba, el aire acondicionada no enfriaba y solo sonaba horrible, y no hicieron caso al rwporte oportuno, pesima comida de buffet no lo rwcomiendo
Me dieron un cuarto que se inundaba, el aire acondicionada no enfriaba y solo sonaba horrible, y no hicieron caso al rwporte oportuno, pesima comida de buffet no lo rwcomiendo
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est largement salué pour son amabilité, son attention et son aide au bord des piscines, dans les restaurants et au service de ménage. Les points faibles récurrents incluent un enregistrement/départ lent ou chaotique, de longues attentes pour avoir une table ou un service en chambre, un manque de personnel occasionnel et des signalements isolés de vendeurs insistants ou d'agents de sécurité impolis.
Avis de voyageur à ce sujet
10
Lorna
30 nov. 2025
·
A séjourné 14 nuits
Great staff❤️ Loved the restaurants and pool staff! Housekeeper was friendly and did a great job! Loved the coffee shop crew! Beautiful grounds, pools and beach! Would love to come back again!❤️
Great staff❤️ Loved the restaurants and pool staff! Housekeeper was friendly and did a great job! Loved the coffee shop crew! Beautiful grounds, pools and beach! Would love to come back again!❤️
8
Pamela
10 nov. 2025
·
A séjourné 6 nuits
The grounds were beautiful and well kept. Every area of the resort was very clean. The pools were all great and we never had an issue finding pool chairs or shade. The beach was kept very clean. The staff was incredible. From the "Experience Makers" working so hard to make our stay wonderful, the front desk staff was so pleasant and check in was very quick. The pool and beach servers were always available and always checking if we needed refills. The wait staff in the restaurants were all so fantastic. We even had one of the chefs come out and speak with my husband (who is vegetarian) to create a meal specific for him. The entertainment was amazing. The aqua lights show and Mexican night were very entertaining, with great performances. The resort itself is older, and could use some updates. Some of the tiles in our room were broken, there was noticable salt corrosion on a lot of the chrome finishes, and there are still old signs from the previous hotel (restaurant names mostly) which made the first few days confusing trying to find anything. The food was all very good, but the vegetarian options are extremely limited, so we had to do some deep searching to find food for my husband to eat. Overall, we had a fantastic stay and would recommend this resort to our friends.
The grounds were beautiful and well kept. Every area of the resort was very clean. The pools were all great and we never had an issue finding pool chairs or shade. The beach was kept very clean. The staff was incredible. From the "Experience Makers" working so hard to make our stay wonderful, the front desk staff was so pleasant and check in was very quick. The pool and beach servers were always available and always checking if we needed refills. The wait staff in the restaurants were all so fantastic. We even had one of the chefs come out and speak with my husband (who is vegetarian) to create a meal specific for him. The entertainment was amazing. The aqua lights show and Mexican night were very entertaining, with great performances. The resort itself is older, and could use some updates. Some of the tiles in our room were broken, there was noticable salt corrosion on a lot of the chrome finishes, and there are still old signs from the previous hotel (restaurant names mostly) which made the first few days confusing trying to find anything. The food was all very good, but the vegetarian options are extremely limited, so we had to do some deep searching to find food for my husband to eat. Overall, we had a fantastic stay and would recommend this resort to our friends.
6
David
24 août 2025
·
A séjourné 1 nuit
Baja variedad de alimentos en los restaurantes, el staff de valet de las noches (viernes-sabado) con mala actitud se servicio. El staff de mostrador super bien; en las albercas era mejor ir directamente a la barra que esperar al servicio.
Baja variedad de alimentos en los restaurantes, el staff de valet de las noches (viernes-sabado) con mala actitud se servicio. El staff de mostrador super bien; en las albercas era mejor ir directamente a la barra que esperar al servicio.
4
EDNA ALEJANDRA
11 janv. 2026
·
A séjourné 3 nuits
Pésimo servicio de las hostess, no tienen la capacidad de atender a tantos huéspedes, el tiempo de espera es demasiado, la recepción es insuficuente para tantos huéspedes, en mi estadía, todos los días hubo quejas para el gerente, no solo mías. No regresaría a ese hotel, lástima de la cadena que es.
Pésimo servicio de las hostess, no tienen la capacidad de atender a tantos huéspedes, el tiempo de espera es demasiado, la recepción es insuficuente para tantos huéspedes, en mi estadía, todos los días hubo quejas para el gerente, no solo mías. No regresaría a ese hotel, lástima de la cadena que es.
4
Dan
14 juil. 2025
·
A séjourné 2 nuits
Room service times were excessive. Up to an hour. Even for just coffee. Left early for the day arrived back at 315 pm. Room not cleaned. Had to make several requests as we were told 10 minutes each time. A room clean by 5 pm is just too late. Would not allow us to checkout as my wife went shopping and when I checked out, they would not allow a checkout as her bracelet was required. Waited 20 minutes to checkout as the focus was early check in customers. Staff in pool area and restaurants were great. Food was good. I understand Fiesta Americana is implementing changes as they recent acquired this Wyndham hotel. Overall friendly but no interest or sense of urgency to their areas of opportunity.
Room service times were excessive. Up to an hour. Even for just coffee. Left early for the day arrived back at 315 pm. Room not cleaned. Had to make several requests as we were told 10 minutes each time. A room clean by 5 pm is just too late. Would not allow us to checkout as my wife went shopping and when I checked out, they would not allow a checkout as her bracelet was required. Waited 20 minutes to checkout as the focus was early check in customers. Staff in pool area and restaurants were great. Food was good. I understand Fiesta Americana is implementing changes as they recent acquired this Wyndham hotel. Overall friendly but no interest or sense of urgency to their areas of opportunity.
4
RAUL
16 oct. 2025
·
A séjourné 4 nuits
Overall the staff was good, the sales team were putting too much pressure on us to buy tours after we had told them several times that we were not interested.
Overall the staff was good, the sales team were putting too much pressure on us to buy tours after we had told them several times that we were not interested.
10
Bernie J
18 août 2025
·
A séjourné 5 nuits
Very friendly staff. Erick @ the pool keep the drinks flowing, Jolio greeted us daily to make sure we had everything we needed. Carlo mad sure we had transportation when we needed it. Very nice place away from all of the busy touristy places. Good place to just relax
Very friendly staff. Erick @ the pool keep the drinks flowing, Jolio greeted us daily to make sure we had everything we needed. Carlo mad sure we had transportation when we needed it. Very nice place away from all of the busy touristy places. Good place to just relax
6
Sergio M
5 janv. 2026
·
A séjourné 2 nuits
We visited from Dec 30th to Jan 1st. Most of the staff was courteous and eager to be of service. Special recognition to Ildahir at the beach, who truly goes above and beyond. The resort seemed a little understaffed, probably due to the holiday dates. The NYE party was a blast! I have to say the hotel doesn’t entirely feel like a beach resort, mainly because facilities are shared with an apartment complex; therefore, pool service is almost nonexistent at the two pools closest to the beach. We waited almost two hours to be seated at the Steakhouse. Ordered a Rib-Eye and a New York Strip, but both were dry and tough as shoe leather. Also, the hostess was somewhat rude (understandable, given the complaints from guests waiting so long). We reserved a Fiesta Club room and received only a few perks compared to other Club levels at similar hotels. A few inexpensive changes I would recommend to improve the customer experience: - Reserved beach and pool chairs, cushioned, for Club guests - Beach towel stations closer to the beach - More waiters at the beach and pool - Pagers for restaurants, so guests don’t have to wait at the door - More beach chairs (there's an entire unused area at the beach) - Since we all use bracelets, waiters and bartenders could offer premium liquor to Club-level guests
We visited from Dec 30th to Jan 1st. Most of the staff was courteous and eager to be of service. Special recognition to Ildahir at the beach, who truly goes above and beyond. The resort seemed a little understaffed, probably due to the holiday dates. The NYE party was a blast! I have to say the hotel doesn’t entirely feel like a beach resort, mainly because facilities are shared with an apartment complex; therefore, pool service is almost nonexistent at the two pools closest to the beach. We waited almost two hours to be seated at the Steakhouse. Ordered a Rib-Eye and a New York Strip, but both were dry and tough as shoe leather. Also, the hostess was somewhat rude (understandable, given the complaints from guests waiting so long). We reserved a Fiesta Club room and received only a few perks compared to other Club levels at similar hotels. A few inexpensive changes I would recommend to improve the customer experience: - Reserved beach and pool chairs, cushioned, for Club guests - Beach towel stations closer to the beach - More waiters at the beach and pool - Pagers for restaurants, so guests don’t have to wait at the door - More beach chairs (there's an entire unused area at the beach) - Since we all use bracelets, waiters and bartenders could offer premium liquor to Club-level guests
10
Alcira
8 nov. 2025
·
A séjourné 2 nuits
Excelente hotel! Nos gustó mucho! Las albercas están padrísimas y las habitaciones amplias y las camas muy cómodas, todo muy limpio, comida rica, todo el personal muy amable especialmente las chicas que nos atendieron en todo momento en la alberca Alejandra y Magdalena se llevan un 10!!! Y también el chico que prepara los omelets en los desayunos que siempre está sonriendo, lo recomendamos 100% y volveremos pronto!
Excelente hotel! Nos gustó mucho! Las albercas están padrísimas y las habitaciones amplias y las camas muy cómodas, todo muy limpio, comida rica, todo el personal muy amable especialmente las chicas que nos atendieron en todo momento en la alberca Alejandra y Magdalena se llevan un 10!!! Y también el chico que prepara los omelets en los desayunos que siempre está sonriendo, lo recomendamos 100% y volveremos pronto!
6
Corinna
4 janv. 2026
·
A séjourné 3 nuits
Rooms were older, didn’t quite look like the photos. Staff was amazing. Biggest complaint was check in was a mess, tons of people trying to check in and only 3 people/desks.
Rooms were older, didn’t quite look like the photos. Staff was amazing. Biggest complaint was check in was a mess, tons of people trying to check in and only 3 people/desks.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
L'emplacement en bord de mer est apprécié, avec une plage sûre et où la baignade est possible, et une atmosphère plus calme à l'écart des zones les plus fréquentées. Certains clients le trouvent pratique, tandis que d'autres estiment qu'il est plus éloigné des quartiers qu'ils préfèrent.
Avis de voyageur à ce sujet
8
Nicholas Jovan
13 juin 2025
·
A séjourné 3 nuits
Loved the property and the staff. The location was further away from partes of town we spent the most time in but over all it was a great time.
Loved the property and the staff. The location was further away from partes of town we spent the most time in but over all it was a great time.
10
Maria
15 févr. 2026
·
A séjourné 3 nuits
Excelente ubicación, la playa genial, la comida muy buena (no excelente). El personal muy amable. Sin duda volvería.
Excelente ubicación, la playa genial, la comida muy buena (no excelente). El personal muy amable. Sin duda volvería.
8
Adriano Annunzio
3 oct. 2025
·
A séjourné 2 nuits
Si se veia el mar !algo muy importante ?demasiadas torres con dep.entre rentas y vacios co mucha diferencias del hotel
Si se veia el mar !algo muy importante ?demasiadas torres con dep.entre rentas y vacios co mucha diferencias del hotel
10
Bernie J
18 août 2025
·
A séjourné 5 nuits
Very friendly staff. Erick @ the pool keep the drinks flowing, Jolio greeted us daily to make sure we had everything we needed. Carlo mad sure we had transportation when we needed it. Very nice place away from all of the busy touristy places. Good place to just relax
Very friendly staff. Erick @ the pool keep the drinks flowing, Jolio greeted us daily to make sure we had everything we needed. Carlo mad sure we had transportation when we needed it. Very nice place away from all of the busy touristy places. Good place to just relax
8
ELIZABETH CRISTINA Muñoz
29 août 2025
·
A séjourné 2 nuits
La atención del personal en cualquier zona del hotel es muy buena, son muy atentos, están pendientes de lo que puedes necesitar . Las instalaciones son buenas, quizá un poquito de mantenimiento a las habitaciones les vendría muy bien pero nada que afecte la estadía, está situado en una zona donde la playa está muy linda y segura para toda la familia. Si volvería.
La atención del personal en cualquier zona del hotel es muy buena, son muy atentos, están pendientes de lo que puedes necesitar . Las instalaciones son buenas, quizá un poquito de mantenimiento a las habitaciones les vendría muy bien pero nada que afecte la estadía, está situado en una zona donde la playa está muy linda y segura para toda la familia. Si volvería.
10
Lizethe Pomares
17 juil. 2025
·
A séjourné 3 nuits
The hotel was very safe, and the staff was always very friendly. The only complaints I have are that the lounge chairs in the beach area were very old/dirty, and that the restaurants only opened on certain days. But even with all that, our experience was very pleasant. El hotel muy seguro, el personal muy amable siempre, las únicas quejas que tengo es que los camastros en el área de playa estaban muy viejos/sucios y el hecho de que los restaurante solo abrían determinados días. Pero con todo y eso nuestra experiencia fue muy placentera.
The hotel was very safe, and the staff was always very friendly. The only complaints I have are that the lounge chairs in the beach area were very old/dirty, and that the restaurants only opened on certain days. But even with all that, our experience was very pleasant. El hotel muy seguro, el personal muy amable siempre, las únicas quejas que tengo es que los camastros en el área de playa estaban muy viejos/sucios y el hecho de que los restaurante solo abrían determinados días. Pero con todo y eso nuestra experiencia fue muy placentera.
10
Rogelio
31 juil. 2025
·
A séjourné 5 nuits
Very centralized. Easy to get around. Very clean. Staff is very nice and helpful.
Very centralized. Easy to get around. Very clean. Staff is very nice and helpful.
6
Jose
19 janv. 2026
·
A séjourné 7 nuits
The rooms were very nice and big and clean ,the staff were were some good and some not so goodthe ammenetirswere not good and i didnt like the location
The rooms were very nice and big and clean ,the staff were were some good and some not so goodthe ammenetirswere not good and i didnt like the location
8
Hooman
7 nov. 2025
·
A séjourné 4 nuits
It was a good experience overall.Food quality was ok but could be a lot better. For example, coffee was very bad . From a more positive perspective, it was clean, quiet, convenient, and the staff were hospitable. This hotel really deserves a better gym though! There were not a single treadmill in the whole property!
It was a good experience overall.Food quality was ok but could be a lot better. For example, coffee was very bad . From a more positive perspective, it was clean, quiet, convenient, and the staff were hospitable. This hotel really deserves a better gym though! There were not a single treadmill in the whole property!
10
Houa
9 nov. 2025
·
A séjourné 6 nuits
Everything was great! From service, to food, location, and amenities, we loved it!
Everything was great! From service, to food, location, and amenities, we loved it!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Les commentaires sur la nourriture sont mitigés : plusieurs clients ont apprécié les restaurants spécialisés et ont trouvé la qualité bonne, mais beaucoup citent une variété limitée, des ouvertures ou fermetures tournantes, de longues attentes et une exécution inégale (par exemple, des steaks durs, un café basique, des buffets moyens). Le service au bar et en chambre peut être lent.
Avis de voyageur à ce sujet
6
KELLY
19 nov. 2025
·
A séjourné 13 nuits
The room was nice, the view was incredible..the staff was super friendly. The amenities as far as food was a little lacking they only had a couple of restaurants open. They changed ownership so they were just getting their feet wet.
The room was nice, the view was incredible..the staff was super friendly. The amenities as far as food was a little lacking they only had a couple of restaurants open. They changed ownership so they were just getting their feet wet.
10
Maria
15 févr. 2026
·
A séjourné 3 nuits
Excelente ubicación, la playa genial, la comida muy buena (no excelente). El personal muy amable. Sin duda volvería.
Excelente ubicación, la playa genial, la comida muy buena (no excelente). El personal muy amable. Sin duda volvería.
4
Alyson
24 juin 2025
·
A séjourné 4 nuits
The property is pretty. However the services were sub-par. The hotel jacuzzi didnt work. Only 2 of the restaurants and buffet were open during my 4 night stay. The room service did not answer the phone when we called at least 5 different time. The "security manager" was disgustingly rude to me. The best part of the hotel was the bartenders, they were nice.
The property is pretty. However the services were sub-par. The hotel jacuzzi didnt work. Only 2 of the restaurants and buffet were open during my 4 night stay. The room service did not answer the phone when we called at least 5 different time. The "security manager" was disgustingly rude to me. The best part of the hotel was the bartenders, they were nice.
8
SHAWN
2 juil. 2025
·
A séjourné 6 nuits
An excellent all inclusive resort with excellent service. The buffet and the Italian restaurant were the best of the restaurants. Room service included was nice touch. Great pools and beach area. Very friendly and attentive staff.
An excellent all inclusive resort with excellent service. The buffet and the Italian restaurant were the best of the restaurants. Room service included was nice touch. Great pools and beach area. Very friendly and attentive staff.
6
FRANCISCO JAVIER
22 déc. 2025
·
A séjourné 3 nuits
Muchos aspectos están bien. Pero hay cosas donde deberían mejorar mucho: el restaurant en el buffette continuamente se quedaba sin comida y tardaban mucho en volver a servir los platillos. En la cafetería, continuamente se quedaban sin insumos. En el room service, tardaban hasta 24 horas en llevarse los platillos sucios, los dejaban afuera del cuarto y aunque 2 veces les pedimos que pasaran por ellos, ahí se quedaban. En la playa no hay control en las palapas, se queda mucha gente que no es huésped del hotel haciendo muy difícil encontrar palapas disponibles. En general está bien el hotel, pero le faltan muchas cosas para ser 5 estrellas.
Muchos aspectos están bien. Pero hay cosas donde deberían mejorar mucho: el restaurant en el buffette continuamente se quedaba sin comida y tardaban mucho en volver a servir los platillos. En la cafetería, continuamente se quedaban sin insumos. En el room service, tardaban hasta 24 horas en llevarse los platillos sucios, los dejaban afuera del cuarto y aunque 2 veces les pedimos que pasaran por ellos, ahí se quedaban. En la playa no hay control en las palapas, se queda mucha gente que no es huésped del hotel haciendo muy difícil encontrar palapas disponibles. En general está bien el hotel, pero le faltan muchas cosas para ser 5 estrellas.
10
Lizethe Pomares
17 juil. 2025
·
A séjourné 3 nuits
The hotel was very safe, and the staff was always very friendly. The only complaints I have are that the lounge chairs in the beach area were very old/dirty, and that the restaurants only opened on certain days. But even with all that, our experience was very pleasant. El hotel muy seguro, el personal muy amable siempre, las únicas quejas que tengo es que los camastros en el área de playa estaban muy viejos/sucios y el hecho de que los restaurante solo abrían determinados días. Pero con todo y eso nuestra experiencia fue muy placentera.
The hotel was very safe, and the staff was always very friendly. The only complaints I have are that the lounge chairs in the beach area were very old/dirty, and that the restaurants only opened on certain days. But even with all that, our experience was very pleasant. El hotel muy seguro, el personal muy amable siempre, las únicas quejas que tengo es que los camastros en el área de playa estaban muy viejos/sucios y el hecho de que los restaurante solo abrían determinados días. Pero con todo y eso nuestra experiencia fue muy placentera.
8
christian
5 janv. 2026
·
A séjourné 4 nuits
Servicios amable Las albercas es lo mejor de este complejo. La comida no es buena ,
Servicios amable Las albercas es lo mejor de este complejo. La comida no es buena ,
6
Sergio M
5 janv. 2026
·
A séjourné 2 nuits
We visited from Dec 30th to Jan 1st. Most of the staff was courteous and eager to be of service. Special recognition to Ildahir at the beach, who truly goes above and beyond. The resort seemed a little understaffed, probably due to the holiday dates. The NYE party was a blast! I have to say the hotel doesn’t entirely feel like a beach resort, mainly because facilities are shared with an apartment complex; therefore, pool service is almost nonexistent at the two pools closest to the beach. We waited almost two hours to be seated at the Steakhouse. Ordered a Rib-Eye and a New York Strip, but both were dry and tough as shoe leather. Also, the hostess was somewhat rude (understandable, given the complaints from guests waiting so long). We reserved a Fiesta Club room and received only a few perks compared to other Club levels at similar hotels. A few inexpensive changes I would recommend to improve the customer experience: - Reserved beach and pool chairs, cushioned, for Club guests - Beach towel stations closer to the beach - More waiters at the beach and pool - Pagers for restaurants, so guests don’t have to wait at the door - More beach chairs (there's an entire unused area at the beach) - Since we all use bracelets, waiters and bartenders could offer premium liquor to Club-level guests
We visited from Dec 30th to Jan 1st. Most of the staff was courteous and eager to be of service. Special recognition to Ildahir at the beach, who truly goes above and beyond. The resort seemed a little understaffed, probably due to the holiday dates. The NYE party was a blast! I have to say the hotel doesn’t entirely feel like a beach resort, mainly because facilities are shared with an apartment complex; therefore, pool service is almost nonexistent at the two pools closest to the beach. We waited almost two hours to be seated at the Steakhouse. Ordered a Rib-Eye and a New York Strip, but both were dry and tough as shoe leather. Also, the hostess was somewhat rude (understandable, given the complaints from guests waiting so long). We reserved a Fiesta Club room and received only a few perks compared to other Club levels at similar hotels. A few inexpensive changes I would recommend to improve the customer experience: - Reserved beach and pool chairs, cushioned, for Club guests - Beach towel stations closer to the beach - More waiters at the beach and pool - Pagers for restaurants, so guests don’t have to wait at the door - More beach chairs (there's an entire unused area at the beach) - Since we all use bracelets, waiters and bartenders could offer premium liquor to Club-level guests
8
Hooman
7 nov. 2025
·
A séjourné 4 nuits
It was a good experience overall.Food quality was ok but could be a lot better. For example, coffee was very bad . From a more positive perspective, it was clean, quiet, convenient, and the staff were hospitable. This hotel really deserves a better gym though! There were not a single treadmill in the whole property!
It was a good experience overall.Food quality was ok but could be a lot better. For example, coffee was very bad . From a more positive perspective, it was clean, quiet, convenient, and the staff were hospitable. This hotel really deserves a better gym though! There were not a single treadmill in the whole property!
6
Geoffrey Michael
14 nov. 2025
·
A séjourné 7 nuits
Food was average. Breakfast and lunch buffets were very basic. Room was very clean. Pools were great and beach access was very good. It would be fine for a few nights but 7 days with the same food couches was very boring.
Food was average. Breakfast and lunch buffets were very basic. Room was very clean. Pools were great and beach access was very good. It would be fine for a few nights but 7 days with the same food couches was very boring.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Tania
7 avr. 2026
·
A séjourné 1 nuit
Si
Si
4
HUGO
la semaine dernière
·
A séjourné 1 nuit
El hotel se ve muy viejo, y le falta mantenimiento, usamos la tina del baño y se inundó el baño y la recámara por una fuga, la comida de regular a mala, en el restaurante la cevicheria lo que pedimos sin sabor y cantidades muy pequeñas, el personal y meseros muy atentos.
El hotel se ve muy viejo, y le falta mantenimiento, usamos la tina del baño y se inundó el baño y la recámara por una fuga, la comida de regular a mala, en el restaurante la cevicheria lo que pedimos sin sabor y cantidades muy pequeñas, el personal y meseros muy atentos.
8
Héctor
la semaine dernière
·
A séjourné 5 nuits
Falta más información y quedaron de mandar el regalo de aniversario y no mandaron nada
Falta más información y quedaron de mandar el regalo de aniversario y no mandaron nada
10
MARISOL
la semaine dernière
·
A séjourné 3 nuits
todo muy bien, el personal muy amable y servicial. lo único que deberían mejorar es su cevichería, sobre todo teniendo mariscos tan buenos en esa zona.
todo muy bien, el personal muy amable y servicial. lo único que deberían mejorar es su cevichería, sobre todo teniendo mariscos tan buenos en esa zona.
2
Carlos
11 août 2026
·
A séjourné 8 nuits
Súper mal, me salió una cucaracha en el cuarto
Súper mal, me salió una cucaracha en el cuarto
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 23:30
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-18: 256.24765632324215USD
- 2026-09-19: 256.24765632324215USD
- 2026-09-20: 239.22921909484862USD
- 2026-09-21: 239.22921909484862USD
- 2026-09-22: 239.22921909484862USD
- 2026-09-23: 231.3899182556152USD
- 2026-09-24: 232.26729037017822USD
- 2026-09-25: 255.9908606399536USD
- 2026-09-26: 256.24765632324215USD
- 2026-09-27: 256.24765632324215USD
- 2026-09-28: 239.22921909484862USD
- 2026-09-29: 239.22921909484862USD
- 2026-09-30: 239.22921909484862USD
- 2026-10-01: 265.4976781997681USD
- 2026-10-02: 265.4976781997681USD
- 2026-10-03: 239.22921909484862USD
- 2026-10-04: 239.22921909484862USD
- 2026-10-05: 239.22921909484862USD
- 2026-10-06: 231.83337730407715USD
- 2026-10-07: 265.4976781997681USD
- 2026-10-08: 239.22921909484862USD
- 2026-10-09: 265.4976781997681USD
- 2026-10-10: 238.8446999191284USD
- 2026-10-11: 265.4976781997681USD
- 2026-10-12: 265.4976781997681USD
- 2026-10-13: 239.22921909484862USD
- 2026-10-14: 265.4976781997681USD
- 2026-10-15: 265.4976781997681USD
- 2026-10-16: 265.4976781997681USD
- 2026-10-17: 265.4976781997681USD
- 2026-10-18: 265.4976781997681USD
- 2026-10-19: 280.66412478790284USD
- 2026-10-20: 265.4976781997681USD
- 2026-10-21: 265.4976781997681USD
- 2026-10-22: 265.4976781997681USD
- 2026-10-23: 265.4976781997681USD
- 2026-10-24: 280.66412478790284USD
- 2026-10-25: 265.4976781997681USD
- 2026-10-26: 265.4976781997681USD
- 2026-10-27: 265.4976781997681USD
- 2026-10-28: 265.4976781997681USD
- 2026-10-29: 303.41878660583495USD
- 2026-10-30: 307.30296800842285USD
- 2026-10-31: 307.30296800842285USD
- 2026-11-01: 284.4382033554077USD
- 2026-11-02: 284.4382033554077USD
- 2026-11-03: 256.24765632324215USD
- 2026-11-04: 284.4382033554077USD
- 2026-11-05: 284.4382033554077USD
- 2026-11-06: 303.41878660583495USD
- 2026-11-07: 303.41878660583495USD
- 2026-11-08: 256.24765632324215USD
- 2026-11-09: 284.4382033554077USD
- 2026-11-10: 284.4382033554077USD
- 2026-11-11: 303.41878660583495USD
- 2026-11-12: 303.41878660583495USD
- 2026-11-13: 401.0245470489502USD
- 2026-11-14: 441.1379910186767USD
- 2026-11-15: 401.0245470489502USD
- 2026-11-16: 319.55563046875USD
- 2026-11-17: 319.55563046875USD
- 2026-11-18: 300.7859170928955USD
Le personnel de la réception vous accueillera sur place. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- L'âge minimum pour l'enregistrement dans cet hébergement pendant les vacances de printemps est de 18 ans
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant ce complexe touristique avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
Équipements populaires
Parking
Restaurant
Piscine
Service en chambre
Service de voiturier
Organisation d'excursions
Activités
Piscine
Courts de tennis
Jardin
Plage (à proximité)
Karaoké
Piscine extérieure
Piscine extérieure chauffée
Musique live
Evening Entertainment
Pool (Infinity)
Mobilier d'extérieur
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Services
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Service de change
Coffre-fort
Distributeur automatique de billets
Consigne à bagage
Zone fumeurs
Laverie
24-Hour Front Desk
Bingo
Concierge Services
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Petit-déjeuner en chambre
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Parking
Parking
Service de voiturier
Parking gratuit
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit