Is parking available at the property?

Free self-parking is available on-site.

Does the property allow pets?

No pets are allowed at the property.

What are the check-in and check-out times?

Check-in is from 14:00 to 22:00, and check-out is by 10:00. Early or late check-in/check-out may be available upon request.

What is the location of the property in relation to key landmarks?

The property is located near Salamander Bay, just steps from Salamander Super Strike and 9 minutes by foot from Salamander Bay Square. It is 1.1 mi from Toboggan Hill Park and 2.1 mi from Dutchmans Beach.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal.

What are the policies for guests staying with children?

Children are welcome at the property.

What are the policies regarding extra beds and cribs?

Cribs (infant beds) are available for AUD 20 per night, and rollaway beds are available for AUD 65 per night. Advance request is recommended.

Oaks Port Stephens Pacific Blue Resort

Average nightly price at Oaks Port Stephens Pacific Blue Resort by month, last 12 months (USD)
Month	Average price
January	$329
February	$164
March	$154
April	$184
May	$125
June	$124
July	$120
August	$118
September	$141
October	$181
November	$158
December	$261

What guests think

At Oaks Port Stephens Pacific Blue Resort, travellers highlight friendly service, a family-oriented atmosphere, convenient access to nearby shops and beaches, and generally spacious, comfortable accommodations set within a relaxing complex.

The lagoon-style pool complex is a standout, though guests mention cold water and occasional closures for maintenance. Some reviews note dated decor, wear and tear, inconsistent housekeeping, and maintenance issues such as broken fixtures or faulty air conditioning. Dining feedback varies, with the on-site restaurant praised by some but also reported closed at times, slow, or pricey, and breakfast not consistently available. Overall, expect a pool‑focused resort stay with some trade‑offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The lagoon-style pool is a highlight, alongside spas, a lap pool, sauna/steam room, tennis court, and generally easy parking. Downsides include cold or occasionally closed pools, a basic gym, and unassigned parking that can be far from rooms.

Related guest reviews

6

Sonja

Sep 28, 2023

·

Stayed 3 nights

The accommodation is quite run down. The bathroom was tiny and the water literally poured straight out of the shower onto the bathroom floor. Asthere was no daily cleaning, the bathroom floor was contantly wet. The hours advertised at the restaurant are a work of fiction. The pool is gorgeous, but cold, meaning that the spas were very heavily utilised especially by unsupervised children.

2

Amanda

Sep 20, 2023

·

We paid for a swim up room. When we got there the gates were locked and the entire resort pool was under matience. We were not told this on booking. We were told since we booked through wotif it was a third party and none refundable room..so they hold no responsibility and all they could do was offer us a bottle of complimentary wine and a late check out. We feel scammed out of our money. The same exact same thing happened to the couple who were rooming next to us. Why in the world would those rooms be available to rent when u cant use the exact thing u r paying for just a joke. Never go back there again and its false advertisement.

8

Peter

Apr 5, 2025

·

Stayed 2 nights

The pool surrounding the property is great. No set parking meant you had to park away from your unit if it was busy (and we didn't go in peak season)

10

Michael

Sep 4, 2025

·

Stayed 1 night

Stayed here on a weekday and the resort was mainly empty - lovely property and everything I thought it would be with the beautiful pool surrounding the property My only concern, there is one small gym, one lap pool and one sauna - during the busy holiday period I would be concerned about accessing these facilties easily.

10

Stephen

Feb 6, 2026

·

Stayed 1 night

Easy check- in. Helpful and friendly staff. Good parking. Clean accommodation. Excellent swim up pool.

10

Christina

Sep 26, 2025

·

Stayed 1 night

We had a lovely stay at Oaks Resort. The pool area was really nice, and the view from the property was beautiful. The room was comfortable and met our expectations. The resort also had great amenities including a tennis court and a steam room, which made the stay even more enjoyable. Overall, a relaxing and pleasant experience — would definitely stay again!

10

Louise

Apr 9, 2024

·

Stayed 1 night

This was a short one night stay until we could get into the private apartment we had booked in the same complex. This room through expedia was much more modern and well equipped. We enjoyed the large tv and 2nd tv in the master bedroom, wifi, updated kitchen, king bed, king singles in the 2nd bedroom, updated bathroom and proximity to the pool & restaurant. A great property that we highly recommend. The heated pool was not heated during our stay. The spas and lagoon pool as well as the gym were excellent.

8

Andrew

Jun 9, 2025

·

Stayed 1 night

Nice place, though the main feature of the pools requires warmer weather especially when the heated lap pool isn't heated due to repairs. Gym was basic/limited. The room wasn't well cleaned, eg. there was a wrapper under a table so it clearly hadn't been properly vacuumed, for some reason the kitchenette hot water never even got warm even when I ran it a fair while, the shower didn't have that issue though. It is irritating to have to fill in a paper form at checkin when it should all have been pre-filled from the online booking (fair enough the number plate, but my e-mail etc should all have been done already).

8

Nawras

Oct 23, 2023

·

Stayed 3 nights

Very good resort, family friendly but pool is always cold and not heated.

2

Akhila

Sep 21, 2023

·

Stayed 1 night

I have paid more for pool side view and the pool is in renovation.

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Cleanliness

Cleanliness feedback is mixed. Many guests found rooms spotless, but recurring reports cite mould, dirty or sticky surfaces, leftover items, and inconsistent servicing.

Related guest reviews

6

Alejandra

Oct 3, 2023

·

Stayed 2 nights

The property was in very bad condition. The room 6 needs to be renovated. The table was broken and the kitchen's floor needs to be replaced. Friendly front desk staff unfortunately the room was not clean properly. We found rubbish from the previous customers.

4

Amy

Mar 7, 2023

·

Stayed 1 night

Dirty towels and sheets were left piled in the our designated car space and we had to move them to be able to park. A staff access pass was left in the room. The dishwasher had the previous guests dirty items in it.

6

Susan

Mar 24, 2025

·

Stayed 4 nights

The pool was wonderful. However, overall the property, especially the apartment that we occupied was ‘tired’, dirty and in need of some maintenance and care.

4

Monique

Mar 8, 2024

·

My husband and I recently stayed here for our wedding anniversary. Overall the property is very run down and needs some love. The room was dirty upon check in - benches and surfaces sticky, cup marks on coffee table (which has not been used by us during our stay) and glass door leading to balcony covered with dirt and water stains. I had mentioned this to reception staff who said they would have the room ''re-cleaned' and that they recently had employees new staff that were learning. The benches remained sticky, water marks remained and glass door was not wiped down. Plantation shutters broken throughout room, making it hard to open and close shutters. The beds are TERRIBLE. Super hard and comfortable. ''King bed'' is two twin beds pushed together and I constantly found myself stuck between the two. It can be quite loud early in the mornings and late at night - which I can get passed but please keep this in mind if you are looking for a restful weekend away. Very low privacy - unfortunately you can see directly into other guests rooms from the balcony. The restaurant staff are great. Location is also great.

6

Linda

Jan 9, 2025

·

Stayed 2 nights

Property was tired and needed some TLC. Shower was full of mould. Dirty floors. Furniture was in good condition.

8

Graziela

Apr 25, 2025

·

Stayed 4 nights

Great for family time. Not excellent clean

8

Andrew

Jun 9, 2025

·

Stayed 1 night

Nice place, though the main feature of the pools requires warmer weather especially when the heated lap pool isn't heated due to repairs. Gym was basic/limited. The room wasn't well cleaned, eg. there was a wrapper under a table so it clearly hadn't been properly vacuumed, for some reason the kitchenette hot water never even got warm even when I ran it a fair while, the shower didn't have that issue though. It is irritating to have to fill in a paper form at checkin when it should all have been pre-filled from the online booking (fair enough the number plate, but my e-mail etc should all have been done already).

10

Tasha

Nov 8, 2025

·

Stayed 2 nights

Room was spotless, staff were very friendly and welcoming, fantastic gardens and amazing pool.

8

Kelly

Jun 18, 2023

·

Stayed 2 nights

We had to Re clean the kitchen and bathrooms when we got there as all the bench tops where sticky and dirty the railings up the stairs where all sticky as well My previous stay was amazing this time although was a let down do it villa cleanliness BUT the reseption staff was amazing

8

David

Nov 5, 2025

·

Stayed 1 night

Very Clean Room, Staff excellent. Thankyou

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Rooms

Rooms are often spacious and comfortable, with popular swim-out options and pleasant views. However, decor can feel dated, noise is reported near gates or from neighbours, Wi‑Fi can be unreliable, and minor faults or worn fittings appear.

Related guest reviews

8

Lynette

Jul 6, 2023

·

Stayed 4 nights

The setting of the complex was good, easy to get around. If I could fault anything it would be the lack of relaxing in the lounge room area and the uncomfortable bed, it was like sleeping on the hard floor.

8

Robert

Oct 25, 2024

·

Stayed 3 nights

Pool was great. Bed and TV were good. Room was clean but showing signs of its age - broken kitchen tap and broken plantation shutters which were extremely hard to slide open and shut.

8

Daisy

Jun 18, 2025

·

Stayed 3 nights

Staff was very friendly and the hotel rooms, where we stayed was good. However walls are paper thin and the bathroom could use an upgrade (shower door not closing and mouldy). Also the couch in the room is needing replacement

8

Flora

Jan 12, 2025

·

Stayed 4 nights

Overall a lovely room with an amazing size pool and great staff, but a little noisy and no spots to park your car in the evening.

10

Alaine

Oct 9, 2025

·

Stayed 1 night

Exceptional property, especially for kids as the pools are exquisite! A paradise for anyone, especially for kids! Very nice front desk staff and helpful too. Rooms are very spacious and loved the in-room washer/dryer. A+ property!

8

Babe

Jul 5, 2025

·

Stayed 2 nights

The wifi connection and reception is terrible overall the place was very clean and tidy Staff was great and helpful

8

Amanda

Nov 11, 2024

·

Stayed 3 nights

We stayed for 3 nights (Friday to Monday) and had a nice time. The room had been updated and was roomy. Bed was quite comfortable and the pool was nice and roomy. Sadly the room and bathroom was not as clean as expected, there was half a roll of toilet paper, no soap/shower gel/ shampoo/ conditioner. For a full kitchen we kind of expected there to be a cutting board and something more than a butter knife, no dishwashing liquid, tea towel or cloth. The air conditioner in the lounge room needed servicing as it smelt horrible so we couldn’t use it. The staff were very friendly and provided a couple of items which they were able to find which made the stay comfortable. The pool got quite dirty as it wasn’t cleaned through our stay. These things wouldn’t prevent us from staying again. What we were very disappointed in was the property being advertised as ‘non smoking property’ when in fact when I queried this with staff I was advised there is smoking allowed on the verandahs. We were surrounded by smokers making our veranda not useable and opening our doors for fresh air also not an option. Swimming past smokers was also unpleasant to say the least. Fresh air was not optional.

10

Suzana

Jun 7, 2025

·

Stayed 2 nights

Service was excellent, got upgraded for free, loved the pool and the spa. Best resort in Nelson Bay. Will be going again for sure. The staff are amazingly friendly and professional. Location is excellent, close to everything. Bathrooms are a bit old and need to be renovated,also the entry door was so hard to open,it's old and heavy

8

Paul

Oct 6, 2025

·

Stayed 3 nights

A glorified motel masquerading as a hotel which is very tired. Very basic rooms, sparsely decorated. Ours had cupboard doors falling off. Crockery and cutlery supplied were minimal and had odd numbers with 3 of some items and four of others. Unfortunately the lagoon pool was freezing, which is not the fault of the property but as it is the main feature maybe they should consider heating it as there is no other reason to stay at this hotel.

8

Rajni

Jun 14, 2024

·

Stayed 3 nights

The thing that disappointed me was that you had to use your own mobile data to watch Netflix and YouTube and the hotel wifi won’t work. We were supposedly offered an upgrade but it did not come with housekeeping ? The property was nice and relaxing though and right next to supermarket

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Service

Staff are frequently praised as friendly and helpful, with smooth check-ins and occasional upgrades. Some guests report slow responses or missed housekeeping requests, limited communication about facility closures, and occasional check-in delays.

Related guest reviews

10

Lisa

Oct 3, 2025

·

Stayed 4 nights

Excellent resort, loved the pool and family vibe. Staff were lovely

10

christopher

Aug 18, 2024

·

Stayed 2 nights

The resort staff were friendly and more accommodating than normal. We recieved a complimentary room upgrade without asking, just cause they could, and an afternoon checkout.

6

Kenneth

Aug 11, 2024

·

Stayed 1 night

I liked the premises however the customer service from the gentlemen at the front desk was disrespectful. I asked if i could have a late check out as i was going dolphin watching later in the day. He said i could as someone else was checking in early that day which was a load of crap the premises was empy i called reception Saturday night and they said late checkout was ok.

10

Craig

Dec 1, 2024

·

Stayed 3 nights

Great property, excellent staff.

10

Tasha

Nov 8, 2025

·

Stayed 2 nights

Room was spotless, staff were very friendly and welcoming, fantastic gardens and amazing pool.

6

Yousef

Feb 9, 2025

·

Stayed 2 nights

We paid full price, including room service, yet no room service was provided. It's very disappointing, to be honest. When we ask the receptionist about anything, they always answer with short answers and don't offer help. We even had to go get our own towels from the reception ourselves!!! The only cafe/restaurant staff are very very very rude and the food takes for eveeeeer.

6

Monika Prasad

Jan 31, 2025

·

Stayed 4 nights

The pool is amazing but the one bedroom swimout apartment I stayed in was dated. Poor WiFi on the TV and absolutely shocking daily house keeping which was included with our booking. Other than fresh towels there was no house keeping done with basic supplies like toilet paper and coffee not replenished. Rubbish not removed and It took 3 calls over more than 6 hours to receive those supplies on our third day of our stay.

2

brett

Apr 28, 2024

·

Stayed 1 night

Unable to check in on arrival at the scheduled 2pm time, without any prior notification from reception or management, due to the room not being cleaned. The room was apparently on a waiting list to be cleaned and we were told they would ring us when the room was ready.. After no call again we returned to the reception at 3.30pm and apparently room has still not been cleaned, We leave again and return at 4.30pm and room is finally available. Extremely poor service, and no compensation for the inconvenience imposed. Will not recommend or return.

8

Rod

Sep 25, 2025

·

Stayed 1 night

The rooms were clean, well presented and well appointed. The beds were comfortable and a good choice of pillows. Sadly, our stay was just for one night, but it was pleasant and would be a nice place to visit for longer. The tariff was quite reasonable, given the standard of the resort. Parking was convenient and secure. Staff were friendly and helpful with an easy check-in and check out. I would most definitely consider staying here again.

10

gina

Nov 18, 2025

·

Stayed 2 nights

Very nice and quiet check in. Lady at reception (Joe) was amazingly friendly and helpful. Room was clean and cozy.nice bed and highlight of everything was the pool. Thanks to all staff and management.

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Location

Convenient base across from supermarkets and close to shops, with beaches and attractions a short drive away. Not all areas are walkable for dining, and some find it a bit far from central Nelson Bay.

Related guest reviews

10

Arunkumar

Jun 30, 2025

·

Stayed 3 nights

Great location. Great pool.

8

Robert

May 11, 2023

·

Stayed 1 night

An absolutely beautiful resort but not really in walking distance of anything. While the onsite restaurant was excellent, it really was the only option.

8

Israel

Nov 10, 2025

·

Stayed 4 nights

Excellent location it’s 10-15 min drive to the beaches. Staff and amenities is great!

10

Sue

Aug 6, 2024

·

Stayed 3 nights

There is everything you need around the resot.walk to the shops and beach.

8

Darryl

May 10, 2023

·

Stayed 2 nights

a bit far from central area, but close to convenience shopping.

8

Melissa

Nov 21, 2024

·

Stayed 3 nights

Property was beautiful. You wouldn't know that you were still so close to the shops, it felt like your own private resort In the middle of nowhere.

10

Jamie

May 1, 2025

·

Stayed 2 nights

Good location close to shops and tourist areas, bit expensive but a public holiday / long weekend so not surprised.

8

Ruth

Sep 7, 2025

·

Stayed 1 night

So nice sitting outside with the pool veiw!! Relaxing and private. Would recommend staying here. So close to the shopping centre too. Enjoyed my stay!!

10

Brian

Sep 22, 2024

·

Stayed 3 nights

Close to everything & very quiet & relaxing.

10

Marko

May 5, 2023

·

Stayed 1 night

Convenient location, close to shops, reasonably priced

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Dining

On-site restaurant and bar receive mixed feedback: some enjoyed tasty meals, pizza, and cocktails, while others found it closed, slow, or overpriced, and breakfast is not consistently available.

Related guest reviews

10

shane

Jun 23, 2024

·

Stayed 1 night

Very enjoyable stay, small bar and restaurant had amazing cocktails and wood fired pizza.

10

Sheena

Sep 22, 2024

·

Stayed 1 night

It was great, swim out room was fab, shame about the restaurant, food and drinks were amazing but not great service and 2 nights in a row our order was a mix up.

8

Holly

Nov 24, 2023

·

Stayed 3 nights

We had an amazing time at Oaks Port Stephens! We loved the ease of the swim out room and felt very relaxed. There just aren’t too many dining options available as the restaurant attached to the resort is a little overpriced and food takes a long time to come out. Apart from that we had a great time and will be returning.

8

Peter

Aug 8, 2024

·

Stayed 2 nights

Amazing place to stay in Nelson Bay! It is a bit pricey, and so is the rest of Nelson Bay. The room was clean and had a balcony and a nice view. The room had an inbuilt jacuzzi as well in the bath and there is a large living room area. The pool outside is very large and beautiful, and the steam room is a great commodity to have available. The staff were very friendly, one of them was so nice that she waited until 11pm to check us into our rooms, thank you so much to her! And finally, the beds were very comfortable! Downsides: The main downside is dining. The restaurant that is usually open there was closed because as we were told, "went on a holiday." This restaurant is independent of the resort, but still, this was inconvenient. Breakfast is also not available there. A buffet-type breakfast (something often seen in hotels and resorts) would be a nice addition to have and I recommend the owners to include this. Also, most of the large pool is shallow and made for kids. It would have been nice if it was more suited for adults to use, but there were areas where adults could swim so that's okay. Overall, would recommend it. Very professionally kept and comfortable resort! A buffet and/or working restaurant would push me up to 5 stars.

6

Pauline

Nov 13, 2023

·

Stayed 3 nights

Unfortunately, upon arrival was given wifi login and map to get to my room. What they didn't inform me of , was that the wifi wasn't working and hadn't been for quite some time. I had to return to reception to find this out. But on the other hand , they did upgrade the room to a one bedroom apartment rather than just the hotel room, which was lovely. But again , wasn't informed that the onsite restaurant was closed , although not run by resort. would have been nice to be told these things. In the kitchen there was no washing up utensils. Bit hard to put the dishwasher on with no powder or detergent and nothing to clean with. The bathroom did come with a beautiful spa bath, that someone had turned the nozzles up, so when I turned it on, all the water flew all over the room. but the resort itself is in a beautiful setting and relaxing as you had nothing to watch on tv except free to air.

8

Barney

Apr 7, 2023

·

Stayed 2 nights

The room are large, the parking is great. Have to say it gets noisy as we had the room next to the gates. You can hear the showers running from the other rooms. As for the restaurant, even though it a separate identity, you need to get someone that can cook. And very overpriced

6

Yousef

Feb 9, 2025

·

Stayed 2 nights

We paid full price, including room service, yet no room service was provided. It's very disappointing, to be honest. When we ask the receptionist about anything, they always answer with short answers and don't offer help. We even had to go get our own towels from the reception ourselves!!! The only cafe/restaurant staff are very very very rude and the food takes for eveeeeer.

10

Jessica

Oct 27, 2025

·

Stayed 4 nights

The pool was amazing and the restaurant was so handy No need to leave the resort from the arvo

8

Aashish

Jan 24, 2025

·

Stayed 1 night

Unique settings with pool surrounding the buildings. Better to choose ground floor rooms if possible. Close to woolies and Coles. Good options close by for take away. Resort restaurant does not offer much.

10

Rosaria

Nov 24, 2023

·

Stayed 1 night

Restaurant experience was excellent with indoor or poolside dining. Lovely Italian inspired menu. Pool area and grounds were amazing and we enjoyed time in the pool spa. Would stay again.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10	11	12 $111	13 $119	14 $171
15 $92	16 $93	17 $98	18 $97	19 $97	20 $160	21 $409
22 $97	23 $97	24 $97	25 $97	26 $97	27 $618	28 $504
29 $113	30 $110

Su	Mo	Tu	We	Th	Fr	Sa
		1 $110	2 $110	3 $110	4 $565	5 $498
6 $137	7 $137	8 $132	9 $126	10 $126	11 $579	12 $524
13 $158	14 $158	15 $158	16 $158	17 $158	18 $560	19 $661
20 $254	21 $269	22 $269	23 $269	24	25	26 $1,070
27	28	29 $1,102	30 $1,446	31 $1,377

Oaks Port Stephens Pacific Blue Resort

Prices for Oaks Port Stephens Pacific Blue Resort

Monthly average prices

About this property

Location

Room options

2 Bedroom Lagoon (No Housekeeping)

Hotel Room (Weekly Housekeeping)

1 Bedroom Lagoon Apartment

3 Bedroom Private Plunge Pool Apartment

Studio Lagoon

2 Bedroom Lagoon Spa, Dual Key (No Housekeeping)

2 Bedroom Plunge Pool (No Housekeeping)

Studio Lagoon (No Housekeeping Service)

1 Bedroom Swimout (No Housekeeping Service)

2 Bedroom Dual Key Swimout Apartment

Hotel Room Pool View (Weekly Housekeeping)

Studio Swimout (No Housekeeping)

Studio Swimout

2 Bedroom Private Plunge Pool Apartment

1 Bedroom Lagoon (No Housekeeping)

1 Bedroom Swimout Apartment

3 Bedroom Plunge Pool (No Housekeeping)

2 Bedroom Dual Key Lagoon Spa Apartment

2 Bedroom Lagoon Apartment

Guest reviews of Oaks Port Stephens Pacific Blue Resort

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Oaks Port Stephens Pacific Blue Resort

Considering this hotel for your Salamander Bay trip?

Prices for upcoming dates