Fairfield Inn & Suites by Marriott Chesapeake Suffolk

Schneller, freundlicher Empfang. Hotel sauber, Gutes Frühstück. Hotel hat guten Zustand, einige Zimmer werden zur Zeit renoviert.

Whenever I come to Chesapeake, VA. This particular hotel is the place, I prefer to stay. The beds are comfortable, the rooms are pleasant to stay in.

6 night stay. Staff were very nice! But…We had a suite that would sleep 5. Reservation was for 3 adults. We were only given 3 towels and 2 washcloths when the room was cleaned. I had to continually ask for more towels and washcloths. Most of the time being told they didn’t have any washcloths available to give me. Room only had one small wardrobe with 5 hangers in it, not nearly enough space or hangers for 3 adults let alone 5. Frame on one of the beds was broken, still slept ok but mattress moved around and had to continually be adjusted. No vent fan in bathroom. No hooks in bathroom to hang robe or towels. A lot of wasted space and poorly designed and cramped room for 3 adults let alone 5. Room had not been deep cleaned as we found a tennis ball under the couch and some of the wall light fixtures had quite a layer of dust. Treadmills in Gym were FILTHY and nothing available to use for cleaning before and after use. Laundry room was fine but the door didn’t lock. Had a room key card entry box but it was deactivated. Breakfast was good.

Good breakfast. Clean room.

Room was okay, smelled good and was clean but bathtub was cracked and coating had peeled up in several places. Pool was out of service, even though there were no notifications, or signs and nobody said anything about it at check-in AND when we asked where the pool was an employee directed us to it but did not disclose that it was temporarily closed. Had I known I would have booked a different hotel. The lady at the front desk did not apologize or offer anything to make the situation better. Instead, she was enjoying the breakfast she made at the guest breakfast area. Will not book this hotel again.