Hotel Best Cap Salou

Clean room lovely beach

i have been in hotels in different countries but this hotel was very bad experience for me and my family the activities in the hotel is very good specially for kids but the hygiene levels is 0 i was asking 4_5 times until they clean my room i wait two days until the room cleaner came, also there's no laundry in the hotel there's no service that they take your clothes to clean i was shocked, the food was fine but not very good, in the room there's no kettle or any tea or coffee

This is a very family centred hotel, lots of kids & pools/slides etc for them. Rooms clean & two double beds so good for a family. I was not keen on the restaurant. It was very busy, quite noisy, food not amazing, but did cater for gluten free with bread, cakes biscuits & separate toaster so good for coeliacs. As were the 4 neighbouring restaurants which was nice. If you don’t have kids I wouldn’t recommend this hotel. It’s about 15 mins in a taxi from the heart of Salou so you need a taxi. No prom/walkway to get there other than local roads. A small beach at the rear of the hotel was nice. Overall a nice short 5 night break. If you want more going on this little resort is not for you , you’ll want the bigger resort next door of Salou.

It was clean, the staffs were amazing, very friendly.

Very positive review coming. We are a couple in our 50s and 60s. Disregard the majority of the negative reviews, they put bad reviews usually of 1 bad incident. Friendly, welcoming arrival, fast efficient reception staff. Everywhere clean and constantly being cleaned. Smiley friendly staff all round. Good facilities for everyone, especially for families. Fantastic waterpark included free. We stayed for half board for one week and the food was very varied. Many theme nights such as Ethnic, Gala, seafood, Mexican etc. Good quality and choice for meat or fish eaters, some varieties for vegetarians and intolerances too. The downstairs Braseria served the best grilled meats and fish in a relaxed and comfortable environment. We had a daily maid service with beds made and fresh towels and general cleaning. Stunning views and beautiful sunsets from the beach. The negatives were that the wifi was not good ( but when is it ever in hotels.?) The indoor pool never looked clean as was used by mostly young children, would've been nice for adults only. Special thanks go to the room cleaning staff, the busy but friendly restaurant staff, Raul in the Braseria and bar manager for his kindness. Finally to Sandra on Guest services. Thank you and best wishes for everything.