H10 Rubicón Palace hotel
258 USD
/natt
Gj.snitt. for september
Priser for H10 Rubicón Palace hotel
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258 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På H10 Rubicón Palace hotel er prisen per natt i gjennomsnitt 208 USD i den billigste måneden (desember) og 330 USD i den dyreste måneden (august), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 265 USD |
| februar | 290 USD |
| mars | 293 USD |
| april | 278 USD |
| mai | 225 USD |
| juni | 236 USD |
| juli | 233 USD |
| august | 330 USD |
| september | 258 USD |
| oktober | 243 USD |
| november | 261 USD |
| desember | 208 USD |
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sep · 258 USD
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Dyreste: august (ca. 330 USD)
Billigste: desember (ca. 208 USD)
Om denne eiendommen
Luxury hotel with 6 outdoor swimming pools, spa services, and 5 restaurants near Aqualava Water Park in Playa Blanca.
Restaurant
Svømmebasseng
Treningssenter
Tilrettelagt for handikappede
Turistinformasjon
Massasje -og skjønnhetssalong
Beliggenhet
Urb. Montaña Roja, Yaiza, Kanariøyene, Spania
Gjesteomtaler av H10 Rubicón Palace hotel
7.9
God
basert på 1 558 verifiserte omtaler
Hvem bor her?
Business
0%
Par
46%
Familie
44%
Grupper
6%
Alene
1%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
H10 Rubicón Horizons Collection er et stort, familievennlig feriested ved sjøen med mange bassenger, aktiviteter og underholdning. Vennlig personale og romslige rom med flott utsikt får ofte ros, men folkemengder og venting kan påvirke opplevelsen.
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Hva gjestene synes
H10 Rubicón Horizons Collection er et stort, familievennlig feriested ved sjøen med mange bassenger, aktiviteter og underholdning. Vennlig personale og romslige rom med flott utsikt får ofte ros, men folkemengder og venting kan påvirke opplevelsen.
<!--NEWLINE--> Mange rom er romslige med imponerende utsikt, men noen viser tegn til slitasje, har svak klimaanlegg eller harde senger, og noen vender mot støy fra serviceområder eller travle familiebasseng. Gjestene setter pris på det store utvalget av bassenger og familievennlige fasiliteter, men begrenset antall oppvarmede områder og en stadig mangel på solsenger er vanlige frustrasjoner. Buffeten er variert, og flere à la carte-alternativer er godt likt, men det kan være vanskelig å reservere bord. Drikkeservice på restauranter og barer – spesielt pianobaren – kan være treg med køer. Totalt sett kan du forvente et livlig, velutstyrt feriested som passer for familier som søker aktiviteter mer enn de som ønsker en intim femstjerners atmosfære.
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KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Stort feriested med flere bassenger, omfattende familieaktiviteter (barneklubb, sklier, minigolf) og underholdning dag og natt. Vanlige ulemper er begrenset oppvarmet bassengplass, gjentakende mangel på solsenger, et lite/utdatert treningsstudio med ekstra kostnader for spa, og begrensede åpningstider for sportsbaren.
Relaterte gjesteomtaler
10
Hortense
30. aug. 2024
·
Overnattet 7 netter
The hotel welcome was a lovely touch with complimentary access to some of the amenities which was nice. The sea front location and hotel grounds were amazing with enough pools and sun loungers which was good and avoided the rush of people running to reserve them like to see in other hotels, plenty activities to do around the hotel. All in all, had a really good holiday, the only point which need improving is on the food, although good a varied with plenty options, it was not always seasoned and got repetitive.
The hotel welcome was a lovely touch with complimentary access to some of the amenities which was nice. The sea front location and hotel grounds were amazing with enough pools and sun loungers which was good and avoided the rush of people running to reserve them like to see in other hotels, plenty activities to do around the hotel. All in all, had a really good holiday, the only point which need improving is on the food, although good a varied with plenty options, it was not always seasoned and got repetitive.
6
Wenda
15. feb. 2023
·
Overnattet 7 netter
Overall a very mixed experience. The room location was superb, right on the sea front with an amazing view and patio. Also very private. The room and bathroom was also very nice (we upgraded to superior) and the room was mostly kept clean and tidy, although on a couple of days there was a failure to replenish tea/ coffee etc. Also towels just dumped on the bed not in the bathroom and bed not turned down. Could not fault any of the staff: all were lovely, accommodating and friendly. The Spa area and gym were what had drawn us to the hotel. You need to pay extra for the sauna 20 euro pp on each entry. Gym is free. The gym is okay, rather small. The Spa is mostly very nice. Could be cleaner in some areas and the jacuzzi is COLD. Also it's unpoliced, so we witnessed some quite inappropriate behaviour occurring in there. We did not use the themed restaurants so cannot comment on those. The buffet food was excellent. A good variety and fresh. The Bistro Bar was a real let down. Food rubbish. The Sports Bar was a joke. It opened at 8pm every night (even when the 6 Nations rugby was playing over the weekend) was grubby looking, dim and dreary. We were all inclusive and although we're not big drinkers in our opinion the alcohol was very watered down. Towards the end of our stay the hotel got extremely busy and they were unable to cope with the volume of guests. There were massive queues for the bar and buffet. Overall we will not be returning.
Overall a very mixed experience. The room location was superb, right on the sea front with an amazing view and patio. Also very private. The room and bathroom was also very nice (we upgraded to superior) and the room was mostly kept clean and tidy, although on a couple of days there was a failure to replenish tea/ coffee etc. Also towels just dumped on the bed not in the bathroom and bed not turned down. Could not fault any of the staff: all were lovely, accommodating and friendly. The Spa area and gym were what had drawn us to the hotel. You need to pay extra for the sauna 20 euro pp on each entry. Gym is free. The gym is okay, rather small. The Spa is mostly very nice. Could be cleaner in some areas and the jacuzzi is COLD. Also it's unpoliced, so we witnessed some quite inappropriate behaviour occurring in there. We did not use the themed restaurants so cannot comment on those. The buffet food was excellent. A good variety and fresh. The Bistro Bar was a real let down. Food rubbish. The Sports Bar was a joke. It opened at 8pm every night (even when the 6 Nations rugby was playing over the weekend) was grubby looking, dim and dreary. We were all inclusive and although we're not big drinkers in our opinion the alcohol was very watered down. Towards the end of our stay the hotel got extremely busy and they were unable to cope with the volume of guests. There were massive queues for the bar and buffet. Overall we will not be returning.
8
Rod
30. des. 2024
·
Overnattet 4 netter
Nice hotel in a quiet location. Good 4* hotel, not sure it is a 5* as per the listing. The arrival and check in wasn't great but when I pointed this out to the Guest Services they were very very good at recovering the situation. Other than that the stay was what you would expect from a good quality hotel chain. The restaurants were very good but beware, the pool isn't heated so a bit chilly in December
Nice hotel in a quiet location. Good 4* hotel, not sure it is a 5* as per the listing. The arrival and check in wasn't great but when I pointed this out to the Guest Services they were very very good at recovering the situation. Other than that the stay was what you would expect from a good quality hotel chain. The restaurants were very good but beware, the pool isn't heated so a bit chilly in December
8
Olivia
23. des. 2025
·
Overnattet 3 netter
The hotel is extremely impressive with size, scale and level of amenities. Look out for the Activities tab on the website, there's loads to do
The hotel is extremely impressive with size, scale and level of amenities. Look out for the Activities tab on the website, there's loads to do
10
Amaya
31. aug. 2025
·
Overnattet 6 netter
Fantástico resort para disfrutar tanto en familia como en pareja. Habitaciones muy cuidadas, limpia y una atención del personal de 10. Si vas con niños cuentas con múltiples actividades, como piscina con barco pirata y toboganes, mini golf, mini disco, etc. Se disfruta mucho más si vas en media pensión o, por supuesto, todo incluido. Tiene un parking muy amplio justo en la entrada. Muy muy recomendable.
Fantástico resort para disfrutar tanto en familia como en pareja. Habitaciones muy cuidadas, limpia y una atención del personal de 10. Si vas con niños cuentas con múltiples actividades, como piscina con barco pirata y toboganes, mini golf, mini disco, etc. Se disfruta mucho más si vas en media pensión o, por supuesto, todo incluido. Tiene un parking muy amplio justo en la entrada. Muy muy recomendable.
10
Mary
29. nov. 2025
·
Overnattet 6 netter
Lovely hotel friendly staff and very helpful .. shame we couldn’t swim as the pool was so cold !
Lovely hotel friendly staff and very helpful .. shame we couldn’t swim as the pool was so cold !
10
Thomas
30. des. 2024
·
Overnattet 7 netter
Amazing family stay. Entertainment for kids and adults was on throughout the day and night. Staff were friendly. Food options included plenty of variety. Lots of different pools, only point would be to request that an additional pool is heated during winter months as the bigger ones weren’t used a much. Spa was lovely, games rooms kept the children busy. Room was as you’d expect, a little extra wardrobe space would be good. Quiet spot location wise, roughly 30 min walk (enjoyable along the coastal path) to the sandy beach and shops at a slowish pace. Would highly recommend as a Christmas / New Years break
Amazing family stay. Entertainment for kids and adults was on throughout the day and night. Staff were friendly. Food options included plenty of variety. Lots of different pools, only point would be to request that an additional pool is heated during winter months as the bigger ones weren’t used a much. Spa was lovely, games rooms kept the children busy. Room was as you’d expect, a little extra wardrobe space would be good. Quiet spot location wise, roughly 30 min walk (enjoyable along the coastal path) to the sandy beach and shops at a slowish pace. Would highly recommend as a Christmas / New Years break
10
Simon
6. okt. 2025
·
Overnattet 5 netter
Fantastic hotel and service. Visiting with our daughter this time, the staff went out of their way to help us. The facilities were great. Only negative was the policy that you can’t take drinks up to your room. With a baby going down early, we were cheap all inclusive guests but would have loved to pop down to the bar and bring a drink back for the evening.
Fantastic hotel and service. Visiting with our daughter this time, the staff went out of their way to help us. The facilities were great. Only negative was the policy that you can’t take drinks up to your room. With a baby going down early, we were cheap all inclusive guests but would have loved to pop down to the bar and bring a drink back for the evening.
8
Elke
9. nov. 2025
·
Overnattet 12 netter
Zimmer sehr gut, Personal sehr freundlich. Schöner pool, gepflegte Anlage. Sehr reichhaltiges Essensangebot, Frühstück sehr gut, große Auswahl auch beim Abendessen, geschmacklich eher durchschnittlich. Im großen Speisesaal ist es extrem laut - es gibt ein paar Ausweichmöglichkeiten. Die Anlage ist riesig, entsprechend viele Gäste. Allerdings dafür erstaunlich ruhig. Wer sowas mag ist dort gut aufgehoben, ich bevorzuge etwas kleinere Unterkünfte.
Zimmer sehr gut, Personal sehr freundlich. Schöner pool, gepflegte Anlage. Sehr reichhaltiges Essensangebot, Frühstück sehr gut, große Auswahl auch beim Abendessen, geschmacklich eher durchschnittlich. Im großen Speisesaal ist es extrem laut - es gibt ein paar Ausweichmöglichkeiten. Die Anlage ist riesig, entsprechend viele Gäste. Allerdings dafür erstaunlich ruhig. Wer sowas mag ist dort gut aufgehoben, ich bevorzuge etwas kleinere Unterkünfte.
8
Olivier
19. aug. 2024
·
Overnattet 14 netter
Une vrai équipe d’animateurs pour les enfants et animations de qualité le soir dans l’hôtel, c’est très applicable car ce n’est pas dans tous les complexes hôteliers.
Une vrai équipe d’animateurs pour les enfants et animations de qualité le soir dans l’hôtel, c’est très applicable car ce n’est pas dans tous les complexes hôteliers.
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KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Generelt rent og godt vedlikeholdt, men rengjøringen er inkonsekvent. Rapporter inkluderer skitne rom eller bestikk, insekter/maur, muggen glass, sjeldne sengetøyskift og bassengområder som blir liggende rotete til de ryddes.
Relaterte gjesteomtaler
10
Ines
11. apr. 2025
·
Overnattet 7 netter
Sehr schöne Anlage mit nur kleinen Schönheitsfehlern (z.B. einer der Hauptfahrstühle rappelt und quietscht). Personal ist sehr freundlich, Speisenauswahl gut, Zimmer war groß mit schönem Ausblick (leider etwas laut durch Liefereingang im Hintergrund). Die Gläser im Zimmer rochen etwas muffig nach Putzlappen nach der Reinigung, aber sonst machte es einen sauberen Eindruck. In der ersten Hälfte der Urlaubswoche war die Auslastung nicht so hoch, so dass man wirklich ganz entspannt am Pool oder Buffet sein konnte - in der zweiten Hälfte überschwemmten andere Gäste etwas die Einrichtung. Ab da wurde es etwas unentspannter. Aber noch alles im Rahmen bei der Größe des Hauses.
Sehr schöne Anlage mit nur kleinen Schönheitsfehlern (z.B. einer der Hauptfahrstühle rappelt und quietscht). Personal ist sehr freundlich, Speisenauswahl gut, Zimmer war groß mit schönem Ausblick (leider etwas laut durch Liefereingang im Hintergrund). Die Gläser im Zimmer rochen etwas muffig nach Putzlappen nach der Reinigung, aber sonst machte es einen sauberen Eindruck. In der ersten Hälfte der Urlaubswoche war die Auslastung nicht so hoch, so dass man wirklich ganz entspannt am Pool oder Buffet sein konnte - in der zweiten Hälfte überschwemmten andere Gäste etwas die Einrichtung. Ab da wurde es etwas unentspannter. Aber noch alles im Rahmen bei der Größe des Hauses.
10
José Maria
10. aug. 2024
·
Overnattet 7 netter
El resort está ubicado en una zona espectacular, con vistas a la isla Fuerteventura, referente al tema de animación y atención por parte del personal un 10. Hay que mejorar el tema de la limpieza ya que no corresponde a la categoría de 5 estrellas.
El resort está ubicado en una zona espectacular, con vistas a la isla Fuerteventura, referente al tema de animación y atención por parte del personal un 10. Hay que mejorar el tema de la limpieza ya que no corresponde a la categoría de 5 estrellas.
6
Maria
24. aug. 2025
·
Overnattet 7 netter
Hotel was clean, staff was friendly. However what the “Hotel / Resort” has to offer was not what we expected. Food available was terrible, forget about trying to book a dinner reservation as it’s fully booked by the time you get there, but trust me you’re not missing anything great! The bar, prepares horrible drinks, they should invest in getting their entire bar staff trained to make ANY drink the guest requests. As we asks for drinks that were not part of their menu and they said NO we are unable to prepare them. We are very thankful we only did “half board”. The air conditioning in the rooms was deplorable as well. Rooms were hot to be able to sleep comfortably. I was glad to have brought portable fans as we had to use them at night in order to sleep ok. Pool area, was a turn off as well. They don’t have enough loungers for everyone. You have to be up super early to go and grab one otherwise you’re out of luck. No live music during the day to get a nice pool atmosphere, nothing. Overall this is more like a 2 start facility. I’ll be polite about the rating. I will not be a returning guest.
Hotel was clean, staff was friendly. However what the “Hotel / Resort” has to offer was not what we expected. Food available was terrible, forget about trying to book a dinner reservation as it’s fully booked by the time you get there, but trust me you’re not missing anything great! The bar, prepares horrible drinks, they should invest in getting their entire bar staff trained to make ANY drink the guest requests. As we asks for drinks that were not part of their menu and they said NO we are unable to prepare them. We are very thankful we only did “half board”. The air conditioning in the rooms was deplorable as well. Rooms were hot to be able to sleep comfortably. I was glad to have brought portable fans as we had to use them at night in order to sleep ok. Pool area, was a turn off as well. They don’t have enough loungers for everyone. You have to be up super early to go and grab one otherwise you’re out of luck. No live music during the day to get a nice pool atmosphere, nothing. Overall this is more like a 2 start facility. I’ll be polite about the rating. I will not be a returning guest.
10
Charles J
20. apr. 2024
·
Overnattet 5 netter
El apunte que hago es informativo para el hotel. Las sábanas de la cama no se cambiaron en 5 días que yo haya detectado. Estiraban la sábana de arriba pero la bajera estaba arrugada, como la dejamos cada día así como las almohadas (foto). Dicho esto, el hotel, su personal y la comida es de 10! Si surge la ocasión volveremos. La atención a los clientes es estupenda, el entorno del hotel fantástico y la comida si consigues reserva muy buena. Mis felicitaciones!
El apunte que hago es informativo para el hotel. Las sábanas de la cama no se cambiaron en 5 días que yo haya detectado. Estiraban la sábana de arriba pero la bajera estaba arrugada, como la dejamos cada día así como las almohadas (foto). Dicho esto, el hotel, su personal y la comida es de 10! Si surge la ocasión volveremos. La atención a los clientes es estupenda, el entorno del hotel fantástico y la comida si consigues reserva muy buena. Mis felicitaciones!
8
Melanie
14. aug. 2024
·
Overnattet 10 netter
The grounds were beautiful however needed a lot of repairs as it looked quite dated. Our rooms were 'cleaned' on a daily basis but there was always still dirt on the floor that hadn't been swept. Beds and pillows were uncomfortable and the kids pool was so cold that you didn't want to get into it. The buffet food was good and a large variety but the staff were rude and it is almost impossible to get anyone to take your drinks order! There was a larger pool which was heated however all the main pools are salt water so not great for the kids! Very family orientated which suited us however all the information is on the app which is hard to navigate so maybe entertainment could be featured more clearly around the hotel.
The grounds were beautiful however needed a lot of repairs as it looked quite dated. Our rooms were 'cleaned' on a daily basis but there was always still dirt on the floor that hadn't been swept. Beds and pillows were uncomfortable and the kids pool was so cold that you didn't want to get into it. The buffet food was good and a large variety but the staff were rude and it is almost impossible to get anyone to take your drinks order! There was a larger pool which was heated however all the main pools are salt water so not great for the kids! Very family orientated which suited us however all the information is on the app which is hard to navigate so maybe entertainment could be featured more clearly around the hotel.
8
Teresa
29. aug. 2022
·
Overnattet 7 netter
Muy enfocado en los niños con actividades estupendas para ellos en el club infantil, piscina con toboganes, deportes ... El personal muy atento y agradable todo el tiempo, incluso cuando estén sobrepasados y con demasiada gente. El buffet es muy variado y abundante pero sin demasiada calidad. Poco limpios los platos y cubiertos, alguna cucaracha entre los platos. Tostadoras insuficientes para tanta gente que obligan a largas esperas
Muy enfocado en los niños con actividades estupendas para ellos en el club infantil, piscina con toboganes, deportes ... El personal muy atento y agradable todo el tiempo, incluso cuando estén sobrepasados y con demasiada gente. El buffet es muy variado y abundante pero sin demasiada calidad. Poco limpios los platos y cubiertos, alguna cucaracha entre los platos. Tostadoras insuficientes para tanta gente que obligan a largas esperas
6
Vladimir
8. mars 2024
·
Overnattet 14 netter
Insects crawling all over bathroom, ants around fridge and bed.
Insects crawling all over bathroom, ants around fridge and bed.
8
Jacqueline
13. juni 2023
·
Overnattet 7 netter
The place was kept clean most of the time. Though at tea times the area around the pool was subject to a day’s worth of glasses and food left lying around. Staff would come and clear it up eventually but this was what I faced each time I went swimming in the large pool. I felt sorry for the staff that guests left the place in a mess. The food and service in the Vulcan restaurant was very good. Though I would have liked to have seen capers, cucumber and other salad items on the breakfast bar. Also, as we stayed a week and ate in there each night the menu should be changed more often. The buffet restaurant was awful. Not the food you would expect from a five star hotel. Service was slow, just trying to get a glass or a spoon took forever. The Prestige bar area was nice. We spent most time in there as the main piano area was bedlam with so many people being on all inclusive there were queues at the bar all the time. It felt a bit like being in a workingmens club. Great if that’s your scene. But not what I would class as five star.
The place was kept clean most of the time. Though at tea times the area around the pool was subject to a day’s worth of glasses and food left lying around. Staff would come and clear it up eventually but this was what I faced each time I went swimming in the large pool. I felt sorry for the staff that guests left the place in a mess. The food and service in the Vulcan restaurant was very good. Though I would have liked to have seen capers, cucumber and other salad items on the breakfast bar. Also, as we stayed a week and ate in there each night the menu should be changed more often. The buffet restaurant was awful. Not the food you would expect from a five star hotel. Service was slow, just trying to get a glass or a spoon took forever. The Prestige bar area was nice. We spent most time in there as the main piano area was bedlam with so many people being on all inclusive there were queues at the bar all the time. It felt a bit like being in a workingmens club. Great if that’s your scene. But not what I would class as five star.
8
Elke
9. nov. 2025
·
Overnattet 12 netter
Zimmer sehr gut, Personal sehr freundlich. Schöner pool, gepflegte Anlage. Sehr reichhaltiges Essensangebot, Frühstück sehr gut, große Auswahl auch beim Abendessen, geschmacklich eher durchschnittlich. Im großen Speisesaal ist es extrem laut - es gibt ein paar Ausweichmöglichkeiten. Die Anlage ist riesig, entsprechend viele Gäste. Allerdings dafür erstaunlich ruhig. Wer sowas mag ist dort gut aufgehoben, ich bevorzuge etwas kleinere Unterkünfte.
Zimmer sehr gut, Personal sehr freundlich. Schöner pool, gepflegte Anlage. Sehr reichhaltiges Essensangebot, Frühstück sehr gut, große Auswahl auch beim Abendessen, geschmacklich eher durchschnittlich. Im großen Speisesaal ist es extrem laut - es gibt ein paar Ausweichmöglichkeiten. Die Anlage ist riesig, entsprechend viele Gäste. Allerdings dafür erstaunlich ruhig. Wer sowas mag ist dort gut aufgehoben, ich bevorzuge etwas kleinere Unterkünfte.
4
Armiche
24. juni 2024
·
Overnattet 6 netter
La experifncia ha sido decepcionante. No cumple las expectativas de un 5 estrellas. La habitación la encontramos sucia, habian calcetines sucios de los huespedes anteriores, los bajantes de los baños daban muy mal olor (habitacion 7006) El servicio y la atención en el bufet pésimo. Largas esperas para q limpien una mesa, luego lo mismo para q te traigan la bebida. La comida de los niños se vació y tuvimos q esperar 20min para q trajeran pasta hervida y esto fue a las 19:45 el bufet llevaba abierto tan solo 45min.
La experifncia ha sido decepcionante. No cumple las expectativas de un 5 estrellas. La habitación la encontramos sucia, habian calcetines sucios de los huespedes anteriores, los bajantes de los baños daban muy mal olor (habitacion 7006) El servicio y la atención en el bufet pésimo. Largas esperas para q limpien una mesa, luego lo mismo para q te traigan la bebida. La comida de los niños se vació y tuvimos q esperar 20min para q trajeran pasta hervida y esto fue a las 19:45 el bufet llevaba abierto tan solo 45min.
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Rom
Mange rom er romslige og komfortable med flott utsikt over havet og store terrasser, spesielt i de bedre kategoriene. Negativer inkluderer aldrende innredning, svak klimaanlegg, harde puter/madrasser, lange avstander til noen rom, sporadisk støy og ustabil Wi-Fi på rommet.
Relaterte gjesteomtaler
10
Ines
11. apr. 2025
·
Overnattet 7 netter
Sehr schöne Anlage mit nur kleinen Schönheitsfehlern (z.B. einer der Hauptfahrstühle rappelt und quietscht). Personal ist sehr freundlich, Speisenauswahl gut, Zimmer war groß mit schönem Ausblick (leider etwas laut durch Liefereingang im Hintergrund). Die Gläser im Zimmer rochen etwas muffig nach Putzlappen nach der Reinigung, aber sonst machte es einen sauberen Eindruck. In der ersten Hälfte der Urlaubswoche war die Auslastung nicht so hoch, so dass man wirklich ganz entspannt am Pool oder Buffet sein konnte - in der zweiten Hälfte überschwemmten andere Gäste etwas die Einrichtung. Ab da wurde es etwas unentspannter. Aber noch alles im Rahmen bei der Größe des Hauses.
Sehr schöne Anlage mit nur kleinen Schönheitsfehlern (z.B. einer der Hauptfahrstühle rappelt und quietscht). Personal ist sehr freundlich, Speisenauswahl gut, Zimmer war groß mit schönem Ausblick (leider etwas laut durch Liefereingang im Hintergrund). Die Gläser im Zimmer rochen etwas muffig nach Putzlappen nach der Reinigung, aber sonst machte es einen sauberen Eindruck. In der ersten Hälfte der Urlaubswoche war die Auslastung nicht so hoch, so dass man wirklich ganz entspannt am Pool oder Buffet sein konnte - in der zweiten Hälfte überschwemmten andere Gäste etwas die Einrichtung. Ab da wurde es etwas unentspannter. Aber noch alles im Rahmen bei der Größe des Hauses.
6
Wenda
15. feb. 2023
·
Overnattet 7 netter
Overall a very mixed experience. The room location was superb, right on the sea front with an amazing view and patio. Also very private. The room and bathroom was also very nice (we upgraded to superior) and the room was mostly kept clean and tidy, although on a couple of days there was a failure to replenish tea/ coffee etc. Also towels just dumped on the bed not in the bathroom and bed not turned down. Could not fault any of the staff: all were lovely, accommodating and friendly. The Spa area and gym were what had drawn us to the hotel. You need to pay extra for the sauna 20 euro pp on each entry. Gym is free. The gym is okay, rather small. The Spa is mostly very nice. Could be cleaner in some areas and the jacuzzi is COLD. Also it's unpoliced, so we witnessed some quite inappropriate behaviour occurring in there. We did not use the themed restaurants so cannot comment on those. The buffet food was excellent. A good variety and fresh. The Bistro Bar was a real let down. Food rubbish. The Sports Bar was a joke. It opened at 8pm every night (even when the 6 Nations rugby was playing over the weekend) was grubby looking, dim and dreary. We were all inclusive and although we're not big drinkers in our opinion the alcohol was very watered down. Towards the end of our stay the hotel got extremely busy and they were unable to cope with the volume of guests. There were massive queues for the bar and buffet. Overall we will not be returning.
Overall a very mixed experience. The room location was superb, right on the sea front with an amazing view and patio. Also very private. The room and bathroom was also very nice (we upgraded to superior) and the room was mostly kept clean and tidy, although on a couple of days there was a failure to replenish tea/ coffee etc. Also towels just dumped on the bed not in the bathroom and bed not turned down. Could not fault any of the staff: all were lovely, accommodating and friendly. The Spa area and gym were what had drawn us to the hotel. You need to pay extra for the sauna 20 euro pp on each entry. Gym is free. The gym is okay, rather small. The Spa is mostly very nice. Could be cleaner in some areas and the jacuzzi is COLD. Also it's unpoliced, so we witnessed some quite inappropriate behaviour occurring in there. We did not use the themed restaurants so cannot comment on those. The buffet food was excellent. A good variety and fresh. The Bistro Bar was a real let down. Food rubbish. The Sports Bar was a joke. It opened at 8pm every night (even when the 6 Nations rugby was playing over the weekend) was grubby looking, dim and dreary. We were all inclusive and although we're not big drinkers in our opinion the alcohol was very watered down. Towards the end of our stay the hotel got extremely busy and they were unable to cope with the volume of guests. There were massive queues for the bar and buffet. Overall we will not be returning.
10
Rosely
8. sep. 2025
·
Overnattet 5 netter
The hotel was very beautiful. Worth to update to the superior room. We had the most amazing view. The only criticism is that during meals, lunch and dinner, the drinks take a bit too long to come. Sometimes you wait for the entirety of your meal. Everything else was perfect.
The hotel was very beautiful. Worth to update to the superior room. We had the most amazing view. The only criticism is that during meals, lunch and dinner, the drinks take a bit too long to come. Sometimes you wait for the entirety of your meal. Everything else was perfect.
10
Katherine
2. feb. 2025
·
Overnattet 3 netter
Amazing rooms Friendly and helpful staff My second visit here I will be visiting again next year for sure Thank you all so much Single person stay
Amazing rooms Friendly and helpful staff My second visit here I will be visiting again next year for sure Thank you all so much Single person stay
10
Barry van
9. nov. 2024
·
Overnattet 7 netter
Erg mooi resort met mooie kamers, prima service en erg goed eten. Alleen de aircosystemen van de kamers werken niet echt geweldig.
Erg mooi resort met mooie kamers, prima service en erg goed eten. Alleen de aircosystemen van de kamers werken niet echt geweldig.
6
Stephen
26. mars 2023
·
Overnattet 7 netter
A five star hotel with some very good five star points, however, our room was in need of some TLC with lots of chipped paint and ageing furniture. We were also located overlooking the noisy family pool, not ideal for a couple of a certain age.
A five star hotel with some very good five star points, however, our room was in need of some TLC with lots of chipped paint and ageing furniture. We were also located overlooking the noisy family pool, not ideal for a couple of a certain age.
10
Jakub
20. sep. 2025
·
Overnattet 5 netter
Bra läge med fin utsikt från rummet. Super trevlig och hjälpsam personal. God mat med bred utbud. Fick flera presenter i form av vinflaskor, choklad, extra måltid och SPA inträdde. Jätte nöjd, kommer gärna tillbaka.
Bra läge med fin utsikt från rummet. Super trevlig och hjälpsam personal. God mat med bred utbud. Fick flera presenter i form av vinflaskor, choklad, extra måltid och SPA inträdde. Jätte nöjd, kommer gärna tillbaka.
10
Matthias
29. feb. 2024
·
Overnattet 3 netter
WLAN im Zimmer leider nicht immer stabil und langsam.
WLAN im Zimmer leider nicht immer stabil und langsam.
4
Nanette
28. feb. 2025
·
Overnattet 5 netter
Det här är verkligen inte ett 5-stjärnigt hotell. Tråkigt att de får behålla sina stjärnor som måste vara intjänade väldigt länge sedan? Hotellet är enormt stort, väldigt få hissar, många trappor så är man inte pigg i benen blir det en hel del transport fram och tillbaka. Vi hade ett superior dubbelrum i den något mer lugna delen (7063) rummet var bra - en stor härlig terass med sol hela dagen. In- och utcheckning var väldigt långsam - med långa köer. Och köer var det till det mesta hela vistelsen. Frukostbuffén var allt annat än 5-stjärnig - enkla billiga råvaror - slafsigt upplaggt och halvtomma skålar/fat. Gymmet var litet och omoderna/gamla maskiner. Väldigt slitet hotell. Vi blev besvikna.
Det här är verkligen inte ett 5-stjärnigt hotell. Tråkigt att de får behålla sina stjärnor som måste vara intjänade väldigt länge sedan? Hotellet är enormt stort, väldigt få hissar, många trappor så är man inte pigg i benen blir det en hel del transport fram och tillbaka. Vi hade ett superior dubbelrum i den något mer lugna delen (7063) rummet var bra - en stor härlig terass med sol hela dagen. In- och utcheckning var väldigt långsam - med långa köer. Och köer var det till det mesta hela vistelsen. Frukostbuffén var allt annat än 5-stjärnig - enkla billiga råvaror - slafsigt upplaggt och halvtomma skålar/fat. Gymmet var litet och omoderna/gamla maskiner. Väldigt slitet hotell. Vi blev besvikna.
6
Isabella
3. feb. 2023
·
Overnattet 4 netter
It’s a beautiful resort . Issue for me was that I made the mistake of booking a resort when I did not use it! Location not great when traveling around to see and do things . Had to drive out for dinner - on sit restaurants too expensive And room was soooo far from reception as well as from parked car . Was also very cold when there- no heat and draft coming in from the door. I am sure if you plan to stay there and not go on excursions the experience may be better
It’s a beautiful resort . Issue for me was that I made the mistake of booking a resort when I did not use it! Location not great when traveling around to see and do things . Had to drive out for dinner - on sit restaurants too expensive And room was soooo far from reception as well as from parked car . Was also very cold when there- no heat and draft coming in from the door. I am sure if you plan to stay there and not go on excursions the experience may be better
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KI-generert oppsummering basert på nylige gjesteomtaler
Service
Personalet roses bredt for å være vennlig, hjelpsom og imøtekommende, med noen gjennomtenkte oppgraderinger. Dette oppveies av treg eller købasert innsjekking, vanskeligheter med å reservere bord på spesialrestauranter og treg servering av drikke i barer og under måltider, spesielt i pianobaren.
Relaterte gjesteomtaler
8
Tom
8. okt. 2023
·
Overnattet 9 netter
Great hotel complex. Room was spacious and comfortable. Great choice of pools. Very helpful and friendly staff. Good choice of food in buffet restaurant with great breakfast choice. Lunch in Pool Bar was disappointing with same choice every day. Bistro does not allow take out. Was not able to book any speciality restaurant for an early sitting which was disappointing as we were there for 9 nights. Would still recommend.
Great hotel complex. Room was spacious and comfortable. Great choice of pools. Very helpful and friendly staff. Good choice of food in buffet restaurant with great breakfast choice. Lunch in Pool Bar was disappointing with same choice every day. Bistro does not allow take out. Was not able to book any speciality restaurant for an early sitting which was disappointing as we were there for 9 nights. Would still recommend.
6
Harminder
8. sep. 2024
·
Overnattet 4 netter
The food options were not as expected. The staff were very quick to clear up and not a good experience. We had to inform reception to ensure the minibar was stocked, this should have been done and checked prior to stating the room is ready. The voucher we were given for the Bottle of Chava, we had to ask the Restaurant (El Valcano) twice to provide a bottle. Not a good experience. Service in the Piano bar was very poor. And not enough staff. Had to wait over 40mins to be served. As privilege customer the self service area provided was not a privilege, this area was not worth the extra cost we had paid. On the positive, the Sakura restuarant was very good.
The food options were not as expected. The staff were very quick to clear up and not a good experience. We had to inform reception to ensure the minibar was stocked, this should have been done and checked prior to stating the room is ready. The voucher we were given for the Bottle of Chava, we had to ask the Restaurant (El Valcano) twice to provide a bottle. Not a good experience. Service in the Piano bar was very poor. And not enough staff. Had to wait over 40mins to be served. As privilege customer the self service area provided was not a privilege, this area was not worth the extra cost we had paid. On the positive, the Sakura restuarant was very good.
8
Rod
30. des. 2024
·
Overnattet 4 netter
Nice hotel in a quiet location. Good 4* hotel, not sure it is a 5* as per the listing. The arrival and check in wasn't great but when I pointed this out to the Guest Services they were very very good at recovering the situation. Other than that the stay was what you would expect from a good quality hotel chain. The restaurants were very good but beware, the pool isn't heated so a bit chilly in December
Nice hotel in a quiet location. Good 4* hotel, not sure it is a 5* as per the listing. The arrival and check in wasn't great but when I pointed this out to the Guest Services they were very very good at recovering the situation. Other than that the stay was what you would expect from a good quality hotel chain. The restaurants were very good but beware, the pool isn't heated so a bit chilly in December
6
Frank
20. des. 2024
·
Overnattet 1 natt
Checkin was extremely slow.
Checkin was extremely slow.
10
Mark
15. mai 2025
·
Overnattet 7 netter
Excellent hotel in lovely surroundings- well maintained with great facilities- food and restaurant choices were great. Staff all lovely and always helpful Very relaxing stay
Excellent hotel in lovely surroundings- well maintained with great facilities- food and restaurant choices were great. Staff all lovely and always helpful Very relaxing stay
8
JOEL
21. aug. 2023
·
Overnattet 7 netter
This is our 2nd trip here. Its more of a 4 star than a 5 Star. Our rooms was lovely and clean and the cleaner did a lovely job each day. The pool area is very busy and everyone reserves sunbeds whichever pool you go to, if you are wanting to be be on the front row around the pool some folk but towels down as early as 06.30, thankfully we never wanted to the front row so was a little easier to get bed. People go on trips etc and still reserve sunbed and return at 3/4pm which I think is unfair to reserve when others are wanting them. The hotel main restaurant is OK, not really many veggie options. drinks service is very slow but this is only because they dont have enough staff. We didnt go into the the evening entertainment but walked past the room it was in and the queue for the bar was usually around 10 deep and 1 person serving again not enough staff. The pool bar could do with an update and as this serves the pools throughout the day it does get busy and could do with more staff. Pool areas are kept clean and tidy. Personally cant see why when you have had a drink you cant dispose of it in the bin which are allocated around the pool instead of letting it get blow over and roll around. The reception staff were great very friendly at check in and check out. if you want a taxi into the centre you just ask them. taxis are around 5 - 10 euros depending on the time of day.
This is our 2nd trip here. Its more of a 4 star than a 5 Star. Our rooms was lovely and clean and the cleaner did a lovely job each day. The pool area is very busy and everyone reserves sunbeds whichever pool you go to, if you are wanting to be be on the front row around the pool some folk but towels down as early as 06.30, thankfully we never wanted to the front row so was a little easier to get bed. People go on trips etc and still reserve sunbed and return at 3/4pm which I think is unfair to reserve when others are wanting them. The hotel main restaurant is OK, not really many veggie options. drinks service is very slow but this is only because they dont have enough staff. We didnt go into the the evening entertainment but walked past the room it was in and the queue for the bar was usually around 10 deep and 1 person serving again not enough staff. The pool bar could do with an update and as this serves the pools throughout the day it does get busy and could do with more staff. Pool areas are kept clean and tidy. Personally cant see why when you have had a drink you cant dispose of it in the bin which are allocated around the pool instead of letting it get blow over and roll around. The reception staff were great very friendly at check in and check out. if you want a taxi into the centre you just ask them. taxis are around 5 - 10 euros depending on the time of day.
10
Liz
17. feb. 2025
·
Overnattet 8 netter
Foyer is beautiful and it smells gorgeous. Reception Staff are so pleasant and helpful. Bar service can be very slow but waiters are very pleasant. Maybe need more staff behind the bar. Simone particularly was very kind and extremely helpful.
Foyer is beautiful and it smells gorgeous. Reception Staff are so pleasant and helpful. Bar service can be very slow but waiters are very pleasant. Maybe need more staff behind the bar. Simone particularly was very kind and extremely helpful.
10
Simon
6. okt. 2025
·
Overnattet 5 netter
Fantastic hotel and service. Visiting with our daughter this time, the staff went out of their way to help us. The facilities were great. Only negative was the policy that you can’t take drinks up to your room. With a baby going down early, we were cheap all inclusive guests but would have loved to pop down to the bar and bring a drink back for the evening.
Fantastic hotel and service. Visiting with our daughter this time, the staff went out of their way to help us. The facilities were great. Only negative was the policy that you can’t take drinks up to your room. With a baby going down early, we were cheap all inclusive guests but would have loved to pop down to the bar and bring a drink back for the evening.
10
Juan Manuel
29. des. 2024
·
Overnattet 4 netter
El hotel es maravilloso, con unas instalaciones de un hotel de 5 estrellas. Estamos muy contentos y queremos dar las gracias a todo el personal del hotel en general, desde limpieza, bufet, restaurante, jardín, recepción, piano bar, etc. Solicitamos una habitación en las plantas mas altas posibles y nos dieron una superior a la que reservamos. Nos regalaron una botella de cava en la habitación, todo el minibar, un día en el spa y una cena en el restaurante el Volcán, increíble. Además teníamos media pensión porque queríamos visitar la isla y al segundo día nos ofrecieron todo incluido también gratis. La verdad que parecía que nos hubiera tocado la lotería. Tenemos que agradecer personalmente a María, no recuerdo su segundo nombre pero es italiana, de relaciones públicas por su atención y simpatía. A Yaiza de recepción por su atención y paciencia. A todo el personal del bufet tanto camareros como cocina por su interés en ayudar y proporcionar cualquier cosa que se le preguntara o pidiera y sobre todo a Héctor, el maitre, por dirigirlos, coordinarlos y ayudarles en todo momento y por su atención hacia nosotros. El hotel es H10 Rubicón y realmente es de 10, por todas las instalaciones pero sobre todo por su personal. Volveremos seguro. Gracias por todo
El hotel es maravilloso, con unas instalaciones de un hotel de 5 estrellas. Estamos muy contentos y queremos dar las gracias a todo el personal del hotel en general, desde limpieza, bufet, restaurante, jardín, recepción, piano bar, etc. Solicitamos una habitación en las plantas mas altas posibles y nos dieron una superior a la que reservamos. Nos regalaron una botella de cava en la habitación, todo el minibar, un día en el spa y una cena en el restaurante el Volcán, increíble. Además teníamos media pensión porque queríamos visitar la isla y al segundo día nos ofrecieron todo incluido también gratis. La verdad que parecía que nos hubiera tocado la lotería. Tenemos que agradecer personalmente a María, no recuerdo su segundo nombre pero es italiana, de relaciones públicas por su atención y simpatía. A Yaiza de recepción por su atención y paciencia. A todo el personal del bufet tanto camareros como cocina por su interés en ayudar y proporcionar cualquier cosa que se le preguntara o pidiera y sobre todo a Héctor, el maitre, por dirigirlos, coordinarlos y ayudarles en todo momento y por su atención hacia nosotros. El hotel es H10 Rubicón y realmente es de 10, por todas las instalaciones pero sobre todo por su personal. Volveremos seguro. Gracias por todo
8
ANN HENNING
6. apr. 2025
·
Overnattet 14 netter
On arrival we were allocated a room much inferior to the one selected and bookd and it took some insistence to have it changed.
On arrival we were allocated a room much inferior to the one selected and bookd and it took some insistence to have it changed.
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KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Naturskjønn beliggenhet ved sjøen med hyggelige kystvandringer og generelt rolige omgivelser. Beliggenheten er litt avsides, så forvent 10–30 minutters gange eller korte taxiturer til strender, butikker og uteliv, med sporadisk ventetid på taxi.
Relaterte gjesteomtaler
10
Hortense
30. aug. 2024
·
Overnattet 7 netter
The hotel welcome was a lovely touch with complimentary access to some of the amenities which was nice. The sea front location and hotel grounds were amazing with enough pools and sun loungers which was good and avoided the rush of people running to reserve them like to see in other hotels, plenty activities to do around the hotel. All in all, had a really good holiday, the only point which need improving is on the food, although good a varied with plenty options, it was not always seasoned and got repetitive.
The hotel welcome was a lovely touch with complimentary access to some of the amenities which was nice. The sea front location and hotel grounds were amazing with enough pools and sun loungers which was good and avoided the rush of people running to reserve them like to see in other hotels, plenty activities to do around the hotel. All in all, had a really good holiday, the only point which need improving is on the food, although good a varied with plenty options, it was not always seasoned and got repetitive.
10
Michael
20. aug. 2023
·
Overnattet 7 netter
Top class hotel in all areas. Cleanliness, food, service, entertainment, comfort and location. We loved our week in Playa Blanca!
Top class hotel in all areas. Cleanliness, food, service, entertainment, comfort and location. We loved our week in Playa Blanca!
10
Jose Luis
30. des. 2024
·
Overnattet 7 netter
We have stayed at a H10 hotel before and really liked so it was a no brainer. This hotel kept up the excellent experience and did not disappoint at all - it was a super nice, comfortable, chilled, always with good service/friendly staff. Depending on your point of view it's a little out of the way but there was local transport. We did not use as we hired a car.
We have stayed at a H10 hotel before and really liked so it was a no brainer. This hotel kept up the excellent experience and did not disappoint at all - it was a super nice, comfortable, chilled, always with good service/friendly staff. Depending on your point of view it's a little out of the way but there was local transport. We did not use as we hired a car.
10
David
18. mars 2024
·
Overnattet 7 netter
Not much outside hotel grounds
Not much outside hotel grounds
10
Jakub
20. sep. 2025
·
Overnattet 5 netter
Bra läge med fin utsikt från rummet. Super trevlig och hjälpsam personal. God mat med bred utbud. Fick flera presenter i form av vinflaskor, choklad, extra måltid och SPA inträdde. Jätte nöjd, kommer gärna tillbaka.
Bra läge med fin utsikt från rummet. Super trevlig och hjälpsam personal. God mat med bred utbud. Fick flera presenter i form av vinflaskor, choklad, extra måltid och SPA inträdde. Jätte nöjd, kommer gärna tillbaka.
10
Patricia
18. mars 2024
·
Overnattet 3 netter
Loved the hotel , apart from a queue to check in everything was wonderful. Good white sandy beach 10 minutes walk away . Only 5 euros in a taxi to Playa Blanca shops, nightlife and another sandy beach .
Loved the hotel , apart from a queue to check in everything was wonderful. Good white sandy beach 10 minutes walk away . Only 5 euros in a taxi to Playa Blanca shops, nightlife and another sandy beach .
10
Tracey
14. sep. 2025
·
Overnattet 14 netter
Great family friendly hotel with lots of activities on site and good food. Only downside is how long you want for a taxi if you want to venture out.
Great family friendly hotel with lots of activities on site and good food. Only downside is how long you want for a taxi if you want to venture out.
10
Thomas
30. des. 2024
·
Overnattet 7 netter
Amazing family stay. Entertainment for kids and adults was on throughout the day and night. Staff were friendly. Food options included plenty of variety. Lots of different pools, only point would be to request that an additional pool is heated during winter months as the bigger ones weren’t used a much. Spa was lovely, games rooms kept the children busy. Room was as you’d expect, a little extra wardrobe space would be good. Quiet spot location wise, roughly 30 min walk (enjoyable along the coastal path) to the sandy beach and shops at a slowish pace. Would highly recommend as a Christmas / New Years break
Amazing family stay. Entertainment for kids and adults was on throughout the day and night. Staff were friendly. Food options included plenty of variety. Lots of different pools, only point would be to request that an additional pool is heated during winter months as the bigger ones weren’t used a much. Spa was lovely, games rooms kept the children busy. Room was as you’d expect, a little extra wardrobe space would be good. Quiet spot location wise, roughly 30 min walk (enjoyable along the coastal path) to the sandy beach and shops at a slowish pace. Would highly recommend as a Christmas / New Years break
6
Isabella
3. feb. 2023
·
Overnattet 4 netter
It’s a beautiful resort . Issue for me was that I made the mistake of booking a resort when I did not use it! Location not great when traveling around to see and do things . Had to drive out for dinner - on sit restaurants too expensive And room was soooo far from reception as well as from parked car . Was also very cold when there- no heat and draft coming in from the door. I am sure if you plan to stay there and not go on excursions the experience may be better
It’s a beautiful resort . Issue for me was that I made the mistake of booking a resort when I did not use it! Location not great when traveling around to see and do things . Had to drive out for dinner - on sit restaurants too expensive And room was soooo far from reception as well as from parked car . Was also very cold when there- no heat and draft coming in from the door. I am sure if you plan to stay there and not go on excursions the experience may be better
10
Michael colin
28. apr. 2024
·
Overnattet 7 netter
nice views
nice views
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Buffeten byr på et bredt utvalg, og flere à la carte-steder er godt ansett. Kritikken gjelder repeterende eller middels buffetkvalitet, vanskeligheter med å få restaurantreservasjoner og treg servering av drikke i barer og under måltider med køer. Noen barer har begrensede menyer eller inkonsekvent drikkekvalitet.
Relaterte gjesteomtaler
10
Hortense
30. aug. 2024
·
Overnattet 7 netter
The hotel welcome was a lovely touch with complimentary access to some of the amenities which was nice. The sea front location and hotel grounds were amazing with enough pools and sun loungers which was good and avoided the rush of people running to reserve them like to see in other hotels, plenty activities to do around the hotel. All in all, had a really good holiday, the only point which need improving is on the food, although good a varied with plenty options, it was not always seasoned and got repetitive.
The hotel welcome was a lovely touch with complimentary access to some of the amenities which was nice. The sea front location and hotel grounds were amazing with enough pools and sun loungers which was good and avoided the rush of people running to reserve them like to see in other hotels, plenty activities to do around the hotel. All in all, had a really good holiday, the only point which need improving is on the food, although good a varied with plenty options, it was not always seasoned and got repetitive.
8
Tom
8. okt. 2023
·
Overnattet 9 netter
Great hotel complex. Room was spacious and comfortable. Great choice of pools. Very helpful and friendly staff. Good choice of food in buffet restaurant with great breakfast choice. Lunch in Pool Bar was disappointing with same choice every day. Bistro does not allow take out. Was not able to book any speciality restaurant for an early sitting which was disappointing as we were there for 9 nights. Would still recommend.
Great hotel complex. Room was spacious and comfortable. Great choice of pools. Very helpful and friendly staff. Good choice of food in buffet restaurant with great breakfast choice. Lunch in Pool Bar was disappointing with same choice every day. Bistro does not allow take out. Was not able to book any speciality restaurant for an early sitting which was disappointing as we were there for 9 nights. Would still recommend.
6
Harminder
8. sep. 2024
·
Overnattet 4 netter
The food options were not as expected. The staff were very quick to clear up and not a good experience. We had to inform reception to ensure the minibar was stocked, this should have been done and checked prior to stating the room is ready. The voucher we were given for the Bottle of Chava, we had to ask the Restaurant (El Valcano) twice to provide a bottle. Not a good experience. Service in the Piano bar was very poor. And not enough staff. Had to wait over 40mins to be served. As privilege customer the self service area provided was not a privilege, this area was not worth the extra cost we had paid. On the positive, the Sakura restuarant was very good.
The food options were not as expected. The staff were very quick to clear up and not a good experience. We had to inform reception to ensure the minibar was stocked, this should have been done and checked prior to stating the room is ready. The voucher we were given for the Bottle of Chava, we had to ask the Restaurant (El Valcano) twice to provide a bottle. Not a good experience. Service in the Piano bar was very poor. And not enough staff. Had to wait over 40mins to be served. As privilege customer the self service area provided was not a privilege, this area was not worth the extra cost we had paid. On the positive, the Sakura restuarant was very good.
8
Donna
25. aug. 2025
·
Overnattet 7 netter
We stayed for a week and upgraded to privilege (which i would recommend) the majority of staff were fantastic and very helpful. Food was very good with plenty of choice for an all inclusive. The problem we did have was booking specialty restaurants and the choice wasn't great. They book up very quickly. But both the steak and Italian were good. Sports bar was limited opening hours, which was disappointing when there was football on. On another positive the manager of the vulcan was superb and very friendly. Bruno in the piano bar was also excellent. Very attentive. I would definitely recommend but only with privilege
We stayed for a week and upgraded to privilege (which i would recommend) the majority of staff were fantastic and very helpful. Food was very good with plenty of choice for an all inclusive. The problem we did have was booking specialty restaurants and the choice wasn't great. They book up very quickly. But both the steak and Italian were good. Sports bar was limited opening hours, which was disappointing when there was football on. On another positive the manager of the vulcan was superb and very friendly. Bruno in the piano bar was also excellent. Very attentive. I would definitely recommend but only with privilege
6
Maria
24. aug. 2025
·
Overnattet 7 netter
Hotel was clean, staff was friendly. However what the “Hotel / Resort” has to offer was not what we expected. Food available was terrible, forget about trying to book a dinner reservation as it’s fully booked by the time you get there, but trust me you’re not missing anything great! The bar, prepares horrible drinks, they should invest in getting their entire bar staff trained to make ANY drink the guest requests. As we asks for drinks that were not part of their menu and they said NO we are unable to prepare them. We are very thankful we only did “half board”. The air conditioning in the rooms was deplorable as well. Rooms were hot to be able to sleep comfortably. I was glad to have brought portable fans as we had to use them at night in order to sleep ok. Pool area, was a turn off as well. They don’t have enough loungers for everyone. You have to be up super early to go and grab one otherwise you’re out of luck. No live music during the day to get a nice pool atmosphere, nothing. Overall this is more like a 2 start facility. I’ll be polite about the rating. I will not be a returning guest.
Hotel was clean, staff was friendly. However what the “Hotel / Resort” has to offer was not what we expected. Food available was terrible, forget about trying to book a dinner reservation as it’s fully booked by the time you get there, but trust me you’re not missing anything great! The bar, prepares horrible drinks, they should invest in getting their entire bar staff trained to make ANY drink the guest requests. As we asks for drinks that were not part of their menu and they said NO we are unable to prepare them. We are very thankful we only did “half board”. The air conditioning in the rooms was deplorable as well. Rooms were hot to be able to sleep comfortably. I was glad to have brought portable fans as we had to use them at night in order to sleep ok. Pool area, was a turn off as well. They don’t have enough loungers for everyone. You have to be up super early to go and grab one otherwise you’re out of luck. No live music during the day to get a nice pool atmosphere, nothing. Overall this is more like a 2 start facility. I’ll be polite about the rating. I will not be a returning guest.
10
Mark
16. sep. 2025
·
Overnattet 7 netter
The hotel was fabulous and we were able to sample the extra restaurants that the hotel has. The piano bar was tremendous with it’s entertainment and selection of drinks.
The hotel was fabulous and we were able to sample the extra restaurants that the hotel has. The piano bar was tremendous with it’s entertainment and selection of drinks.
10
Rosely
8. sep. 2025
·
Overnattet 5 netter
The hotel was very beautiful. Worth to update to the superior room. We had the most amazing view. The only criticism is that during meals, lunch and dinner, the drinks take a bit too long to come. Sometimes you wait for the entirety of your meal. Everything else was perfect.
The hotel was very beautiful. Worth to update to the superior room. We had the most amazing view. The only criticism is that during meals, lunch and dinner, the drinks take a bit too long to come. Sometimes you wait for the entirety of your meal. Everything else was perfect.
4
Alberto
1. juni 2022
·
Overnattet 2 netter
El hotel, comparado con otros de la zona, no corresponde con la categoría de 5 estrellas. El precio es muy elevado en relación con los servicios. La calidad de la comida en los restaurantes no temáticos es muy baja y el servicio y la limpieza en el comedor dejan mucho que desear. En la cena pedimos una botella de vino y nos lo trajeron caliente. La cama es algo dura y el baño de la habitación huele mal. En la barra de la Disco solo había un camarero y tienes que hacer una cola de 15 a 20 minutos para que te sirvan una copa, además de que no tienen variedad de marcas de bebidas alcohólicas.
El hotel, comparado con otros de la zona, no corresponde con la categoría de 5 estrellas. El precio es muy elevado en relación con los servicios. La calidad de la comida en los restaurantes no temáticos es muy baja y el servicio y la limpieza en el comedor dejan mucho que desear. En la cena pedimos una botella de vino y nos lo trajeron caliente. La cama es algo dura y el baño de la habitación huele mal. En la barra de la Disco solo había un camarero y tienes que hacer una cola de 15 a 20 minutos para que te sirvan una copa, además de que no tienen variedad de marcas de bebidas alcohólicas.
10
Amaya
31. aug. 2025
·
Overnattet 6 netter
Fantástico resort para disfrutar tanto en familia como en pareja. Habitaciones muy cuidadas, limpia y una atención del personal de 10. Si vas con niños cuentas con múltiples actividades, como piscina con barco pirata y toboganes, mini golf, mini disco, etc. Se disfruta mucho más si vas en media pensión o, por supuesto, todo incluido. Tiene un parking muy amplio justo en la entrada. Muy muy recomendable.
Fantástico resort para disfrutar tanto en familia como en pareja. Habitaciones muy cuidadas, limpia y una atención del personal de 10. Si vas con niños cuentas con múltiples actividades, como piscina con barco pirata y toboganes, mini golf, mini disco, etc. Se disfruta mucho más si vas en media pensión o, por supuesto, todo incluido. Tiene un parking muy amplio justo en la entrada. Muy muy recomendable.
8
Elke
9. nov. 2025
·
Overnattet 12 netter
Zimmer sehr gut, Personal sehr freundlich. Schöner pool, gepflegte Anlage. Sehr reichhaltiges Essensangebot, Frühstück sehr gut, große Auswahl auch beim Abendessen, geschmacklich eher durchschnittlich. Im großen Speisesaal ist es extrem laut - es gibt ein paar Ausweichmöglichkeiten. Die Anlage ist riesig, entsprechend viele Gäste. Allerdings dafür erstaunlich ruhig. Wer sowas mag ist dort gut aufgehoben, ich bevorzuge etwas kleinere Unterkünfte.
Zimmer sehr gut, Personal sehr freundlich. Schöner pool, gepflegte Anlage. Sehr reichhaltiges Essensangebot, Frühstück sehr gut, große Auswahl auch beim Abendessen, geschmacklich eher durchschnittlich. Im großen Speisesaal ist es extrem laut - es gibt ein paar Ausweichmöglichkeiten. Die Anlage ist riesig, entsprechend viele Gäste. Allerdings dafür erstaunlich ruhig. Wer sowas mag ist dort gut aufgehoben, ich bevorzuge etwas kleinere Unterkünfte.
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KI-generert oppsummering basert på nylige gjesteomtaler
8
Olivia
23. des. 2025
·
Overnattet 3 netter
The hotel is extremely impressive with size, scale and level of amenities. Look out for the Activities tab on the website, there's loads to do
The hotel is extremely impressive with size, scale and level of amenities. Look out for the Activities tab on the website, there's loads to do
10
GERRY
2. des. 2025
·
Overnattet 4 netter
Room location
Room location
10
Mary
29. nov. 2025
·
Overnattet 6 netter
Lovely hotel friendly staff and very helpful .. shame we couldn’t swim as the pool was so cold !
Lovely hotel friendly staff and very helpful .. shame we couldn’t swim as the pool was so cold !
8
Elke
9. nov. 2025
·
Overnattet 12 netter
Zimmer sehr gut, Personal sehr freundlich. Schöner pool, gepflegte Anlage. Sehr reichhaltiges Essensangebot, Frühstück sehr gut, große Auswahl auch beim Abendessen, geschmacklich eher durchschnittlich. Im großen Speisesaal ist es extrem laut - es gibt ein paar Ausweichmöglichkeiten. Die Anlage ist riesig, entsprechend viele Gäste. Allerdings dafür erstaunlich ruhig. Wer sowas mag ist dort gut aufgehoben, ich bevorzuge etwas kleinere Unterkünfte.
Zimmer sehr gut, Personal sehr freundlich. Schöner pool, gepflegte Anlage. Sehr reichhaltiges Essensangebot, Frühstück sehr gut, große Auswahl auch beim Abendessen, geschmacklich eher durchschnittlich. Im großen Speisesaal ist es extrem laut - es gibt ein paar Ausweichmöglichkeiten. Die Anlage ist riesig, entsprechend viele Gäste. Allerdings dafür erstaunlich ruhig. Wer sowas mag ist dort gut aufgehoben, ich bevorzuge etwas kleinere Unterkünfte.
10
Simon
6. okt. 2025
·
Overnattet 5 netter
Fantastic hotel and service. Visiting with our daughter this time, the staff went out of their way to help us. The facilities were great. Only negative was the policy that you can’t take drinks up to your room. With a baby going down early, we were cheap all inclusive guests but would have loved to pop down to the bar and bring a drink back for the evening.
Fantastic hotel and service. Visiting with our daughter this time, the staff went out of their way to help us. The facilities were great. Only negative was the policy that you can’t take drinks up to your room. With a baby going down early, we were cheap all inclusive guests but would have loved to pop down to the bar and bring a drink back for the evening.
Eiendommens policyer
Innsjekking
Utsjekking
Innsjekking fra 14:00
Før 12:00
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
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Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-20: NO DATA
- 2026-09-21: 332.5651619088135USD
- 2026-09-22: 278.6340234963684USD
- 2026-09-23: 278.6340234963684USD
- 2026-09-24: 274.047438USD
- 2026-09-25: 271.62056922720336USD
- 2026-09-26: 270.2997683760681USD
- 2026-09-27: 269.46087USD
- 2026-09-28: 269.70408701724244USD
- 2026-09-29: 269.70408701724244USD
- 2026-09-30: 270.1645564410095USD
- 2026-10-01: 268.6252959339294USD
- 2026-10-02: 268.8138018071594USD
- 2026-10-03: 267.70628168692014USD
- 2026-10-04: 260.62691859796143USD
- 2026-10-05: 257.7172550353088USD
- 2026-10-06: 255.43998021240233USD
- 2026-10-07: 255.43998021240233USD
- 2026-10-08: 251.7238215479736USD
- 2026-10-09: 250.09044807522582USD
- 2026-10-10: 250.09044807522582USD
- 2026-10-11: 250.09044807522582USD
- 2026-10-12: 253.7216268782959USD
- 2026-10-13: 250.09044807522582USD
- 2026-10-14: 252.72272421313474USD
- 2026-10-15: 270.70300717877194USD
- 2026-10-16: 270.70300717877194USD
- 2026-10-17: 282.1876234019165USD
- 2026-10-18: 264.70957369143673USD
- 2026-10-19: 265.7084763565979USD
- 2026-10-20: 268.7051843520813USD
- 2026-10-21: 262.1268822615967USD
- 2026-10-22: 268.7051843520813USD
- 2026-10-23: NO DATA
- 2026-10-24: NO DATA
- 2026-10-25: NO DATA
- 2026-10-26: NO DATA
- 2026-10-27: NO DATA
- 2026-10-28: NO DATA
- 2026-10-29: NO DATA
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: NO DATA
- 2026-11-02: 231.74573325201416USD
- 2026-11-03: 227.35494961450195USD
- 2026-11-04: 230.746830586853USD
- 2026-11-05: 233.7435560787048USD
- 2026-11-06: 233.7435560787048USD
- 2026-11-07: 233.7435560787048USD
- 2026-11-08: 233.7435560787048USD
- 2026-11-09: 233.7435560787048USD
- 2026-11-10: 230.0297244312744USD
- 2026-11-11: 233.7435560787048USD
- 2026-11-12: 236.71662648046873USD
- 2026-11-13: 236.71662648046873USD
- 2026-11-14: 234.0418691600647USD
- 2026-11-15: 234.0418691600647USD
- 2026-11-16: 234.0418691600647USD
- 2026-11-17: 234.0418691600647USD
- 2026-11-18: 234.0418691600647USD
- 2026-11-19: 217.99327274853513USD
- 2026-11-20: 217.99327274853513USD
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