Name: Holiday Inn Express Hotel & Suites Selma by IHG
Address: 2000 Lincoln Way, Selma, Alabama, United States of America, Selma, Alabama, US
Price range: $81–$241 per night
Rating: 8.45

What guests think

At Holiday Inn Express Hotel & Suites Selma by IHG, guests praise the friendly staff and comfortable beds, but reviews also cite inconsistent cleanliness—ranging from odors and hairs to bugs and mold—and maintenance issues affecting bathrooms and in-room features.

Several reviews note facility problems, including a recurring issue with the pool being closed or green and some elevator troubles. Breakfast feedback is mixed, with some guests enjoying it and others reporting cold or spoiled items. Overall, expect a straightforward stay where upkeep and amenities can vary.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple reviews mention issues with the pool being closed or green, and there are reports of elevator problems. One guest also noted a luggage cart with flat tires.

Related guest reviews

10

Gladys

Aug 19, 2024

·

Stayed 2 nights

It was clean, my grands love the pool and it was gated

6

Karen

Jul 7, 2023

·

Stayed 2 nights

Door dragged, luggage carrier tires flat, Lady at checkout wasn’t mean but wasn’t nice, shade was broke.

8

Sarah

Aug 7, 2024

·

Stayed 1 night

The hotel pool looked a little suspect. But the rooms were nice and clean

10

Pamela A

Oct 4, 2024

·

Stayed 1 night

the pool was green, the shower head was taller than the curtain and the water was coming over the top all in the floor. the workout room didnt have air and breakfast was really goo however the coffee was cold..

6

Eric

Jan 8, 2024

·

Stayed 5 nights

I have visited family in the area a few times within the year and the service is fair at best and the elevator was broken on my last two visits.

6

Margaret

Sep 6, 2025

·

Stayed 2 nights

I have stayed at several time, but the pool was not open. I have three small kids and that’s what they want most I called and check and they said the pool is open this time. I hope it’s open.

6

Karen

Jun 23, 2025

·

Stayed 2 nights

Elevator was down right scary. Made ungodly noises. Sounding like it was about to break loose. Pool was closed and green water. Was not posted pool was closed. Staff pleasant and room was cleaned!

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Cleanliness

Cleanliness feedback is mixed: several guests reported bugs or roaches, mold or musty odors, dirty bathrooms, and hairs, while others found rooms very clean. Some maintenance-related cleanliness concerns like poor drainage and worn grout or caulking are also mentioned.

Related guest reviews

2

Andrea

Oct 22, 2023

·

Stayed 2 nights

I’m pregnant. The elevator was out and I was placed on the second floor. I had to carry my own luggage. Room was dirty and smelled like mold. I checked out a day early.

6

Kenneth

Dec 31, 2022

·

Stayed 19,356 nights

When I inspected my room I found hairs in the bathroom! That is poor sanitation. Also the shower gel was empty! The bed and all other areas were very nice.

6

Dorothy

Sep 29, 2025

·

Stayed 1 night

The room was okay, however the air conditioning had a foul odor.

2

Jarvis

Dec 22, 2024

·

Stayed 1 night

This room is severely overpriced, it’s very dated, has roaches, and not cleaned very well.

2

Jennifer

Sep 24, 2023

·

Stayed 2 nights

This is the worst hotel I’ve ever stayed at. It was filthy and smelly. Toilet and sink were dirty. Had not been cleaned at all. There were public hairs in the tub, feces splatter on the bathroom wall by toilet paper holder, there was a chaise longs chair covered in stains. The bedding was damp. The room smelled terrible. I was horrified. I asked to change rooms and the other room was basically the same condition. I tried to move to the hampton inn and they were full so I was stuck. I couldn’t sleep it was so upsetting.

6

Travis

May 24, 2025

·

Stayed 1 night

The bathroom was full of bugs. I called the front desk and reported it. The Clerk said it was nothing he could do and would try to find me some pesticide but never did. Overall the stay was ok

6

Shelly A

Dec 2, 2024

·

Stayed 4 nights

Our stay was great. The Hoel was very quiet and service was great. The food was passable. However, our room smelled like mold a little and we saw two big water bugs and 2 roaches in the bathroom. Needs a little upgrading and that would be sufficient

4

Stacy

May 27, 2024

·

Stayed 2 nights

Sink was stopped up, tub was dirty, fitted sheet on sofa bed was dirty and had food crumbs on it. Front desk was notified, was told someone was coming to check it, I waited for over 3 hours. No one showed up.

8

Solomon

Mar 18, 2023

·

Stayed 1 night

The hotel needs a bit of a face lift, but overall was good. Grout and tile and caulking bathroom was a little gross. Breakfast was above average and more than I was expecting! Staff was nice.

2

Annika

Oct 14, 2024

·

Stayed 1 night

I have never felt so desolate in my life. This bathroom was like a real swamp. The edge of the bathtub was completely damaged and covered in mold, and the shower… it was truly disgusting. It was infested with that horrendous vegetation. It's simply repulsive. To make matters worse, after nine hours of driving, I arrived only to find this disaster in the middle of the night. It is truly unacceptable.

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Rooms

Beds are often described as very comfortable, but rooms and fixtures feel dated in places. Some guests noted in-room issues like loud air conditioners and TV connectivity.

Related guest reviews

10

Patricia

Apr 4, 2024

·

Stayed 1 night

Very comfortable bed and great shower.

4

William

Jul 5, 2024

·

Stayed 1 night

Not one of the nicer properties

6

Connie

Jun 20, 2023

·

Stayed 1 night

The beds were very comfortable!! Bathroom had quality hand and shower soap. The dispensers need replacing.

6

Willie

May 9, 2023

·

Stayed 1 night

This hotel needs updating and had a baby roach crawling in the entrance of the room. The TV doesn't automatically go to the available channels. It required front desk assistance to show how to connect to channels. The breakfast items (eggs, gravy, biscuits, etc) on Sunday, May 7th, were cold.

6

Ryan

Sep 29, 2023

·

Stayed 3 nights

It was okay. Staff was nice, location convient. Property needs some TLC. Just not quite up to the standard that I was expecting for $160 a nighr.

10

Terry

Jun 8, 2025

·

Stayed 3 nights

The facility was outstanding. The room was very clean and comfortable.

4

Shawn

Aug 24, 2022

·

Stayed 1 night

The hotel is dated upon check on went to the room and the key card fell into the slot. Went to the front desk and they used another key card with tape to pull that one out. Than once in the room the air conditioner was so loud it would wake up a hibernating bear.

10

Shawn

Nov 7, 2025

·

Stayed 5 nights

Great stay, comfy bed and sweet service!

8

Solomon

Mar 18, 2023

·

Stayed 1 night

The hotel needs a bit of a face lift, but overall was good. Grout and tile and caulking bathroom was a little gross. Breakfast was above average and more than I was expecting! Staff was nice.

6

Wendell Jerome

Oct 31, 2022

·

Stayed 1 night

We chose this hotel despite its high price because we wanted to be sure of a quality experience. TV went to “Must Update This Device” about every ten minutes. Lavatory faucet was so loose it was about to come off. The tub wouldn’t drain leaving us standing in dirty water at the end of our shower. Pretty disappointing given that we stayed in better maintained facilities for a good deal lower prices during this trip.

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Service

Staff are frequently praised as friendly and helpful. However, several reviews cite slow or unhelpful responses, difficulty reaching management, and issues resolving billing or maintenance requests.

Related guest reviews

10

lisa

May 9, 2024

·

Stayed 2 nights

The staff was very nice and accommodating.

2

Rolando G

Feb 10, 2025

·

Stayed 3 nights

I called the front desk five days in a row in an attempt to book a group rate. No managers are on site. No manager EVER called me back. Just incomprehensible as far as a lack of professionalism. Had to book rooms through hotels.com and IHG website direct. Just pathetic lack of professionalism . . . in the hospitality industry no less. So, so sad.

8

James

Apr 8, 2025

·

Stayed 1 night

It was what you’d expect from a Holiday Inn. Staff was beyond nice

8

harrel

Sep 3, 2023

·

Stayed 2 nights

Slow check in … clerk not very accommodating.

10

Wendy

Sep 27, 2025

·

Stayed 1 night

The whole atmosphere in the hotel was friendly and welcoming especially the front desk and the lovely kitchen women....thankyouall.

10

Tina

Oct 28, 2024

·

Stayed 2 nights

All staff were Friendly

2

Donnell

Dec 11, 2023

·

Stayed 1 night

My room was infested with Ants! And other Bugs. Staff was not helpful and rude. Also they lie about rooms being unavailable.

4

Stacy

May 27, 2024

·

Stayed 2 nights

Sink was stopped up, tub was dirty, fitted sheet on sofa bed was dirty and had food crumbs on it. Front desk was notified, was told someone was coming to check it, I waited for over 3 hours. No one showed up.

2

Carolyn

Jun 22, 2025

·

Stayed 2 nights

I had an issue with my reservation. I had originally booked for 2 nights, plans changed. I only stayed one night. upon checking out, I wasn't given a receipt. I was referred to Hotels.com. I have been with Hotels.com for years and this is the first time this has happened to me. Third party booking does not will not work for me. If I am paying for my accommodation, I should have been able to receive a receipt for the time I actually was there. I was told I would receive an email receipt. I have not received anything. I don't care for this policy at all !!!

8

Dawn

Jul 15, 2025

·

Stayed 4 nights

The staff were very friendly and helpful

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Location

Not enough information in reviews.

Related guest reviews

8

Lance

May 1, 2023

·

Stayed 1 night

Better than originally thought. For sure one of the nicest places to stay in the area. Recommend Sam’s to eat if you stay

6

Ryan

Sep 29, 2023

·

Stayed 3 nights

It was okay. Staff was nice, location convient. Property needs some TLC. Just not quite up to the standard that I was expecting for $160 a nighr.

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Dining

Breakfast opinions are mixed: some guests enjoyed it, while others reported cold items or spoiled milk. Coffee temperature and breakfast-area cleanliness drew occasional complaints.

Related guest reviews

8

Richard

Oct 2, 2022

·

Stayed 2 nights

The staff service was exceptional and was the best part of stay at this hotel. The shower was not functioning and no one was available to repair the shower. We had to take baths and that was comfortable with such a small tub. The breakfast was great on our second morning at the hotel.

10

Brittany

Dec 5, 2022

·

Stayed 19,329 nights

Very clean, the breakfast was awesome, and the staff was very helpful when needed

10

Pamela A

Oct 4, 2024

·

Stayed 1 night

the pool was green, the shower head was taller than the curtain and the water was coming over the top all in the floor. the workout room didnt have air and breakfast was really goo however the coffee was cold..

10

Gladys

Aug 30, 2025

·

Stayed 2 nights

The breakfast is not like it use be, milk was beginning to be spoiled, the bread was hard, it was just nasty.

6

Willie

May 9, 2023

·

Stayed 1 night

This hotel needs updating and had a baby roach crawling in the entrance of the room. The TV doesn't automatically go to the available channels. It required front desk assistance to show how to connect to channels. The breakfast items (eggs, gravy, biscuits, etc) on Sunday, May 7th, were cold.

2

David

Aug 17, 2024

·

Stayed 1 night

Wet floor and bad smell breakfast tables dirty trash overfull coffee on the floor

6

Shelly A

Dec 2, 2024

·

Stayed 4 nights

Our stay was great. The Hoel was very quiet and service was great. The food was passable. However, our room smelled like mold a little and we saw two big water bugs and 2 roaches in the bathroom. Needs a little upgrading and that would be sufficient

8

Roseli

May 11, 2024

·

Stayed 1 night

Good complimentary breakfast. Polite lady at the cafeteria made our day started happy. Thank you

10

cay

Jul 24, 2024

·

Stayed 1 night

Eat before 10.

8

Solomon

Mar 18, 2023

·

Stayed 1 night

The hotel needs a bit of a face lift, but overall was good. Grout and tile and caulking bathroom was a little gross. Breakfast was above average and more than I was expecting! Staff was nice.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$143
February	$143
March	$127
April	$136
May	$180
June	$138
July	$151
August	$131
September	$148
October	$144
November	$149
December	$129

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $170	18 $162	19 $150
20 $131	21 $166	22 $162	23 $186	24 $168	25 $160	26 $147
27 $139	28 $194	29 $203	30 $198

Su	Mo	Tu	We	Th	Fr	Sa
				1 $224	2 $241	3 $216
4 $146	5 $163	6 $172	7 $155	8 $160	9 $163	10 $160
11 $139	12 $163	13 $212	14 $212	15 $157	16 $161	17 $185
18 $87	19 $89	20 $89	21 $132	22 $106	23 $132	24 $102
25 $81	26 $106	27 $83	28 $83	29 $89	30 $81	31 $81

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Monthly average prices

About this property

Location

Room options

Suite, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Standard Room

Suite, 1 King Bed

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

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FAQs about Holiday Inn Express Hotel & Suites Selma by IHG

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