Name: Fairfield by Marriott Inn & Suites Worcester Auburn
Address: 718 Southbridge Street, Auburn, Massachusetts, United States of America, Auburn, Massachusetts, US
Price range: $108–$395 per night
Rating: 8.5

What guests think

At Fairfield Inn & Suites Worcester Auburn, travelers often praise the friendly staff, a better-than-expected complimentary breakfast, and a convenient location near highways and dining, making it a practical choice for short stays, business trips, and road-trip stopovers.

Several reviews note the indoor pool is closed and some gym equipment out of order. Recurring concerns include noisy or malfunctioning in-room HVAC, occasional odors or cleanliness lapses, and some worn fixtures or maintenance oversights. There are also a few reports of room type mismatches and uneven service or follow-up, though many stays were smooth. Expect a comfortable, good-value stay, with some facility and maintenance caveats.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Multiple guests report the indoor pool is closed, and a few note some gym equipment not working. Overall amenities feel basic for short stays.

Related guest reviews

8

Thomas

Aug 21, 2025

·

Stayed 6 nights

Only down side was that there was no pool to access. It was closed and not due to normal maintenance.

10

Erin

Dec 5, 2022

·

Stayed 19,330 nights

I was very pleasantly surprised with the quality and comfort of the hotel. It looks like it was recently renovated and the lobby was very clean, as was our room. When we first arrived there was a guest already staying in our assigned room. And when we went back down to the front desk the gentleman working, Henry, was very kind and gave us a complimentary upgrade to a suite!! We traveled with our two young kids and they really enjoyed their stay. We do wish there was a pool though!! It was a very nice hotel.

8

Donna

Jul 10, 2024

·

Stayed 1 night

Our stay was great except the elevator was not working. We were given the option to not stay but short notice to find another place. Would have been nice if they had someone help bring luggage upstairs. Breakfast had many good choices. Staff friendly and room was spacious.

10

Amy

Dec 15, 2022

·

Stayed 1 night

Perfect location for business travel. Easy highway access and location in a busy shopping area. Comfortable and quiet room. Large desk space. Gym equipment was adequate- not all functional. I would stay here again for business travel.

8

Catherine

Jun 29, 2024

·

Stayed 1 night

This was a basic property, with minimal amenities, but all of the amenities you might need for a short stay. The hotel was clean, and the staff were cordial.

10

Gene

Aug 5, 2023

·

Stayed 3 nights

Property is fine and the free breakfast outstanding. 1 of 4 pieces of cardio equipment (the only elliptical) is inoperative and the indoor pool looks like it is permanently closed (need to update the Fairfield website and Expedia).

6

Andrew

Jun 1, 2023

·

Stayed 1 night

We were in room 317. There is a rooftop unit right above and all we heard was a loud rumbling and felt a slight vibration the entire time. We were also looking forward to the pool but it was closed. The people outside working were blowing the parking lot debris everywhere and all over vehicles. The breakfast was good. The employees in the hotel were friendly.

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AI-generated summary based on recent guest reviews

Cleanliness

Many reviews describe clean rooms and common areas, but multiple guests mention issues like odors, mold, stained showers, pests, or smoky smells. Housekeeping consistency appears mixed.

Related guest reviews

6

Mary Ann

Sep 8, 2024

·

Stayed 1 night

It was ok. The bed was comfortable. The room has odd holes cut into the walls beside the bed. The walk in shower floor was badly stained or not cleaned well. The light in the bathroom flickered like some horror movie. I just didnt feel the room was attended to. The things I mentioned would be easily visible by cleaning staff.

8

Peter

Sep 3, 2025

·

Stayed 2 nights

Room could use some updating. Peel in wallpaper in corners and what looked to be mold in the groom. Musty AC. Staff was very nice.

10

Carol

Oct 3, 2025

·

Stayed 1 night

Beautiful hotel that was clean, quiet and very comfortablr.

6

Anthony

Sep 23, 2024

·

Stayed 1 night

Room was okay. Smelled a bit like smoke. Bathroom had mold present in the shower area behind peeling wallpaper.

8

Antionette

Jun 9, 2025

·

Stayed 1 night

The hotel was nice, however, the carpet in my room had an odor and the shower was not cleaned thoroughly. Otherwise, the breakfast was tasty and the staff was very professional and polite.

10

Amy

Nov 21, 2025

·

Stayed 1 night

clean room quick check in

10

Robert

Apr 15, 2025

·

Stayed 3 nights

Property is always clean everytime I stay there. The staff is helpful with any need.

8

Pierre

Aug 11, 2024

·

Stayed 2 nights

The hotel is very convenient with Dunkin, restaurants in a walking distance . I didn't like that there were ants all over my room and was told that there were no more rooms available to be move to until the AM. I was staying the weekend for wedding. There were no manager on site to talk to..was told he was on vacation and they will put in request for him to call me when he is back on Wednesday. No call so I call back hotel and was told that general manager doesnt call customers and I will have to send an email. then I was given wrong emails. I am very displeased with the misinformation from front desk and not being able to talk to a manager.

8

Jennifer

Sep 5, 2025

·

Stayed 1 night

Clean rooms great breakfast

4

Harold

Apr 7, 2025

·

Stayed 4 nights

Location was good. The restaurant aroumd the area are decent.I had two issues, the refrigeration wasnt good, i have medication that needs to dtay cool. The biggest issue was i received two spider bites. My back and butt are still swollen three days later. Harold

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Rooms

Rooms are generally comfortable and some are modern and spacious, but guests frequently cite HVAC noise or malfunctions, softer beds or pillows, dated decor, poor lighting, and occasional noise from outside or equipment. A few report suite or amenity mismatches.

Related guest reviews

4

Elizabeth

Jul 8, 2024

·

Stayed 1 night

The staff was not helpful, the room was not that clean and the room is not a true “suite”. There is no pull out couch and the suite has one tiny chair. The TV was missing and the staff said it may have been stolen. I’ve stated many Fairfield inns, but will not stay here again.

4

Stephen

Oct 5, 2025

·

Stayed 1 night

Terrible sound from toilet when flushed in the middle of the night. No reason for it

4

Alicia

May 3, 2025

·

Stayed 1 night

When we got to the hotel. I had booked a room with a king size bed and a pull out couch for my husband and my daughter and myself. When we got to the room,the couch was not a pull out. Which it said on the website it was. So my daughter's had to sleep on a tiny couch. Someone needs to fix that

8

Roland

Sep 8, 2023

·

Stayed 1 night

The AC unit in the room makes it difficult to have a proper nights sleep. Its very noisy when it turns on and is like an alarm clock jolting you out if a deep sleep. Otherwise, the room is very clean and comfortable.

8

Melissa

Jun 2, 2025

·

Stayed 2 nights

Overall the room was comfortable ... However the bed was very soft and not supportive.

6

Edward

Apr 6, 2024

·

Stayed 1 night

I got charged again, and even though the hotel manager said that the charge would come back to my card. I’m traveling. So that puts a hold on hundreds of dollars. On top of that, there was no thermostat in the room to control the temperature. There was some sort of heating and ventilation system mounted to the wall underneath the window that wouldn’t even work correctly.

10

Marsha

Jun 17, 2024

·

Stayed 3 nights

The room (1 king) was spacious and modern. The bathroom (stand up shower) was large. The hot continential breakfast was decent, but less options compared to other hotel’s continental hot breakfasts. We will stay here without a doubt next time.

6

Michael

Sep 13, 2023

·

Stayed 1 night

Uncomfortable pillows and mattress. Ran out of bacon and coffee at breakfast and no urgency to refill. Staff was sitting in kitchen.

6

Diane

May 2, 2025

·

Stayed 1 night

Shabby decor in our room with peeling wallpaper, poor lighting in bathroom, noisy room due to nighttime road construction. Comfy bed, Good breakfast buffet

4

Daniel

May 14, 2025

·

Stayed 1 night

Our air conditioner stopped working in the middle of the night

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Service

Staff are widely praised as friendly, professional, and efficient, with quick check-in and helpful support. However, a few guests experienced miscommunication, billing holds, or unhelpful responses.

Related guest reviews

10

Stephen

Nov 23, 2024

·

Stayed 1 night

I would highly recommend this hotel. The staff was superb! Especially with Debbie when she checked me in. The hotel was modern and the room was comfortable.

10

Fei

Feb 24, 2025

·

Stayed 3 nights

Clean and neat. Great location with supermarkets and restaurants in walking distance. Great staff with politeness and supportive.

10

Victor

May 6, 2024

·

Stayed 1 night

Friendly professional front desk hospitality.

10

Patricia

Jul 29, 2024

·

Stayed 3 nights

Checkin and out easy, questions answered correctly.

10

Gianni

Oct 7, 2024

·

Stayed 2 nights

Although upon first checking in, the HVAC in the room was not operating. The maintenance manager fixed the issue quickly. I enjoyed my stay and I will definitely return.

10

Emmanuel

Nov 13, 2023

·

Stayed 2 nights

The receptionist was very helpful. I needed to check-in early and they did all they could to accommodate my request. Overall great experience

8

Pierre

Aug 11, 2024

·

Stayed 2 nights

The hotel is very convenient with Dunkin, restaurants in a walking distance . I didn't like that there were ants all over my room and was told that there were no more rooms available to be move to until the AM. I was staying the weekend for wedding. There were no manager on site to talk to..was told he was on vacation and they will put in request for him to call me when he is back on Wednesday. No call so I call back hotel and was told that general manager doesnt call customers and I will have to send an email. then I was given wrong emails. I am very displeased with the misinformation from front desk and not being able to talk to a manager.

10

John

Jun 20, 2023

·

Stayed 1 night

Great stay! Front desk receptionist Doris was awesome. Friendly, efficient, knowledgeable and very helpful. Well done.

10

Crista

Nov 25, 2024

·

Stayed 1 night

This was an amazing property. Well maintained, quiet, staff was sooo friendly and it was nice the deposit was a resonable amount.

6

Simon

Jul 28, 2024

·

Stayed 1 night

Having checked in we went to the room to find it had not been cleaned - reception then told us that they had given us the wrong room! No apologies

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Location

Convenient location near major highways and several restaurants, with many finding it quiet and practical for Worcester visits or stopovers. Offers easy access without needing to stay downtown.

Related guest reviews

10

Derek

Dec 7, 2023

·

Stayed 3 nights

Nice stay with easy access to Rte 290. Good bed and clean.

10

Christy

Jun 21, 2023

·

Stayed 2 nights

I loved how clean my room was and it was a pleasant time staying at this property. It was close to the highway and has a lot of stores around it if I ever needed to get extra clothes, gifts, or even food. I will definitely be staying here again whenever I travel to the Worcester area.

10

Eileen

Sep 27, 2023

·

Stayed 1 night

The hotel was clean, close to restaurants and staff was very friendly and helpful.

10

John

Feb 12, 2025

·

Stayed 1 night

Located next to restaurants

8

Frank

Jul 6, 2023

·

Stayed 7 nights

Good location away from congestion of Worcester.

8

Robbin

Jul 23, 2025

·

Stayed 1 night

We stayed at the Fairfield Inn as a stopover on our way to Maine. The location was close to the major highways which was convenient. The room was clean however the shower dispensers had two shampoos and one conditioner; no shower gel so we had to use the shampoo instead, which wasn’t a huge issue. It would have been nice to have a body lotion dispenser as well, but that was unavailable. Breakfast was exceptional with many healthier options like Greek yogurt, almond milk and cage free eggs

10

Timothy

Dec 11, 2023

·

Stayed 1 night

Clean and quiet very convenient location for an event at DCU center in Worchester without having to pay higher rates to be right in Worchester

10

Ron

Nov 16, 2024

·

Stayed 1 night

Excellent property. Qalking sistance to several restaurants. I did walk to one for take out. Pleasant area and convenient.

10

frances

Jul 16, 2025

·

Stayed 1 night

Quiet and convenient

10

Donald

Jul 1, 2024

·

Great location Close to all highways

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for taste, variety, and healthy options. A few comments mention occasional shortages or fewer options.

Related guest reviews

10

Susan

Aug 11, 2025

·

Stayed 1 night

Great hotel. Bed was comfortable. Breakfast was great. Would stay over again

10

Sandra

May 31, 2025

·

Stayed 7 nights

Hotel was quiet, staff were super nice!! Breakfast was awesome , had a variety to choose from including healthy options! Breakfast staff were great especially AMY!!! Will definitely stay here again when in the area!!!

8

Robbin

Jul 23, 2025

·

Stayed 1 night

We stayed at the Fairfield Inn as a stopover on our way to Maine. The location was close to the major highways which was convenient. The room was clean however the shower dispensers had two shampoos and one conditioner; no shower gel so we had to use the shampoo instead, which wasn’t a huge issue. It would have been nice to have a body lotion dispenser as well, but that was unavailable. Breakfast was exceptional with many healthier options like Greek yogurt, almond milk and cage free eggs

10

Marsha

Jun 17, 2024

·

Stayed 3 nights

The room (1 king) was spacious and modern. The bathroom (stand up shower) was large. The hot continential breakfast was decent, but less options compared to other hotel’s continental hot breakfasts. We will stay here without a doubt next time.

6

Michael

Sep 13, 2023

·

Stayed 1 night

Uncomfortable pillows and mattress. Ran out of bacon and coffee at breakfast and no urgency to refill. Staff was sitting in kitchen.

10

Jonathan

Apr 18, 2025

·

Stayed 2 nights

Staff was friendly. Breakfast was great and always had coffee ready!

10

Debra

Mar 11, 2024

·

Stayed 6 nights

Great Breakfast

8

Denise

May 11, 2025

·

Stayed 1 night

Professional staff very accommodating. Beds are comfortable but really need better pillows. Breakfast was great. Wide variety of closes to meet every need.

10

Jessame

May 7, 2025

·

Stayed 1 night

Wonderful breakfast options, great staff, quieter than I expected.

10

Lois

Aug 27, 2024

·

Stayed 1 night

Room was clean and so was the hotel. Breakfast was good and convenient

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AI-generated summary based on recent guest reviews

Month	Average price
January	$124
February	$128
March	$135
April	$135
May	$198
June	$200
July	$166
August	$154
September	$174
October	$185
November	$132
December	$114

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $208	18 $384	19 $395
20 $144	21 $147	22 $160	23 $155	24 $170	25 $243	26 $340
27 $129	28 $109	29 $146	30 $130

Su	Mo	Tu	We	Th	Fr	Sa
				1 $179	2 $247	3
4 $123	5 $108	6 $146	7 $124	8 $155	9 $199	10 $358
11 $145	12 $110	13 $121	14 $129	15 $151	16 $286	17 $253
18 $143	19 $174	20 $160	21 $141	22 $155	23 $213	24 $291
25 $138	26 $145	27 $139	28 $110	29 $143	30 $170	31 $190

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed (Hearing Accessible)

Room, 2 Queen Beds (Hearing Accessible)

Studio, 2 Queen Beds

Room, 1 King Bed (Mobility Hearing Accessible, Tub)

Studio, 2 Queen Beds (Mobility Hearing Access, Transf Shower)

Suite, 1 Bedroom (Mobility Hearing Accessible, Tub)

Suite, 1 Bedroom (Mobility Hearing Access, Transf Shower)

Studio, 1 King Bed (Mobility Hearing Access, Transf Shower)

Room, 1 King Bed (Mobility Hearing Access, Roll-In Shower)

Room, 1 King Bed

Studio, 2 Queen Beds (Hearing Accessible)

Studio, 1 King Bed (Hearing Accessible)

Studio, 1 King Bed

Suite, 1 Bedroom

Room, 2 Queen Beds

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Fairfield by Marriott Inn & Suites Worcester Auburn

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Prices for upcoming dates