Name: Quality Inn Bristol Pinnacle Area
Address: 3281 West State Street, Bristol, Tennessee, United States of America, Bristol, Tennessee, US
Price range: $65–$117 per night
Rating: 7.88

What guests think

At Quality Inn Bristol Pinnacle Area, travelers describe a budget-friendly, roadside motel with updated, comfortable rooms, friendly staff, and easy interstate access, alongside recurring drawbacks like highway noise, inconsistent cleanliness, and occasional maintenance or access issues.

Breakfast is simple, with waffles, cereal, yogurt, fruit, and heat and eat sandwiches, and feedback ranges from fine to underwhelming. Amenities are basic, with exterior entry rooms and on site laundry noted; several guests mention no elevator and a few report no pool or fitness options. Overall, it suits short, no-frills stopovers.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic with exterior entry rooms and on-site laundry; several guests note no elevator. Parking and access roads are worn with potholes, and a few mention no pool or fitness center.

Related guest reviews

10

James

Jun 30, 2023

·

Stayed 1 night

I drive a truck over the road I stay at motels that has truck parking with a trailer room to turn around not many hotels allowed truckers to park loosening money per nite Motels /hotels only allowed cars 🚗 🚙

8

Timothy

Mar 22, 2023

·

Stayed 1 night

The access road was in very poor condition, but the parking area was in better shape.

6

Trevor

May 23, 2024

·

Stayed 1 night

Advertised with pool and fitness centre. Neither were available and we should have been advised that these facilities werent available. Staff were sitting in breakfast area on their mobile phones

8

Felipe

Aug 18, 2025

·

Stayed 1 night

Good rooms, no elevator, nice place to stop and go

6

Elisa

Dec 29, 2024

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Stayed 1 night

Since it’s a motel that faces the highway it is so loud. It also smelled like smoke. The inside was clean and somewhat updated but you can see all the patches in the walls and floors. They did a horrible job covering up stuff. The tv just had cable no smart tv like a lot of hotels are switching too. The lady at the desk was super nice but was alone which always sketches me out to begin with. Compared to the two nice hotels next door this seems like a sorry excuse of a hotel and it has no pool. I have stayed in really nice quality inns so i know they can do better.

8

Linda

Oct 25, 2024

·

Stayed 1 night

The location is very awkward to get to. Then you can't park on the courtyard side. Have to park on the street side and then walk through a breezeway to get to room while caring your luggage. On the up side, the room was clean and spacious.

10

Marion D

Oct 20, 2025

·

Stayed 1 night

Good breakfast choices. Room great and clean and comfortable. Great laundry on site. Very noisy area though which is no fault of the hotel but definitely disturbs sleep.

10

Kathy

Dec 29, 2024

·

Stayed 1 night

The parking lot allowed us a place to park our truck with a trailer right across from our door. the person at the desk was a lovely peson who was friendly and kind!

2

MARION

Dec 30, 2022

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Stayed 1 night

The property is hard to get to and when you finally find the entrance, you have to drive through another motel\'s parking lot to get to the "Quality" Inn. The roadway is disastrous and unsafe, lumpy and full of potholes. We had to push the luggage cart through the exercise room in order to get to our outside room door. When we tried to check out, we put our room key on the dresser as we usually do and then found out that the only way out to the office is through the laundry room which, unfortunately, requires the use of our room key. I had to knock on the door of another "guest" and borrow his room key in order to open the laundry room door. Thank God I found a person who was willing to help us. We will NEVER stay in this dump again!

8

Olivia

Aug 21, 2024

·

Stayed 1 night

Parking lot was dark. No parking in the rear of the building. Room was what I expected for the price.

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Cleanliness

Housekeeping is inconsistent: many guests found rooms very clean or spotless, but others reported dirty floors or linens, lingering smoke or odors, and occasional pests such as roaches or bedbugs.

Related guest reviews

10

Maureen

Dec 17, 2024

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Stayed 1 night

Clean room and bathroom. Very comfortable bed

2

Nicole

Oct 18, 2025

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Stayed 1 night

The bathroom was filthy. There were hairs in the bathroom from a previous tenant.

2

Jenn

Aug 11, 2025

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Stayed 1 night

Sheets looked as of they had not been changed hair on them. Stains and dirt on them. . A take out plate of hamburgers left in the mini fridge

10

Priscilla

Jun 22, 2024

·

Stayed 1 night

Very friendly staff. Very clean property and room

4

Joseph

Jun 20, 2025

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Stayed 1 night

Not the grossest, but pretty gross. Killed a cockroach for them.

10

Alexander

Nov 29, 2025

·

Stayed 2 nights

Spotless room! And staff was very nice

2

Robert

May 4, 2024

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Stayed 1 night

Filthy rooms and lobby. We found beer bottles between the mattress and box spring. There were dead bugs and candy wrappers all around the room… obviously this room wasn’t cleaned between guests. I expect that they just pulled the sheets up instead of changing the room over between guests. When I complained to the desk attendant his response was to give me another room that was equally as filthy, the bed was full of hairs!!! Overall, this hotel was by far the worst I have stayed at.

10

Karen

Sep 28, 2025

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Stayed 1 night

Room was spotless. Pillows and bed were amazing! Slept very well! Location was convenient on I-81.

6

Stacie

Oct 27, 2024

·

Stayed 1 night

It was so-so. Kind of dirty. We could feel grit in the sheets and some SMALL blood stains on the sheets of one bed. Probably won't stay there again.

2

Christopher

Oct 19, 2025

·

Stayed 1 night

We found bedbugs. The room was dirty. There was so much faduloso in the room that it choked you out it was unbearable. We couldn’t stay there slept in the car.

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Rooms

Rooms are basic but updated in many cases, with comfortable beds, large TVs, and in-room fridge and microwave; some feel worn with poor workmanship or minor repairs needed. Noise transfer from neighbors or the highway affects certain rooms.

Related guest reviews

8

Virginia

May 24, 2023

·

Stayed 1 night

The rooms are not very sound proof. You could hear the people walking and talking outside the room. You could also hear all the road noise from the highway. You had to be careful pulling up the lever for the shower head water or you would pull the shower faucet out of the wall.

8

Elizabeth

Apr 2, 2025

·

Stayed 1 night

A clean but basic hotel. Nice, comfortable bed. Some neglect on the bathroom door with paint chipping. Good continental breakfast with juices, fruits, yogurts, and breakfast sandwiches included.

10

Prakash

Feb 8, 2025

·

Stayed 2 nights

Room interiors were really good. Clean beds, sheets, fridge, microwave, office table, chair etc.. all looked new and comfortable. The building is very old and doesn't look great from outside, but it didn't really impact me much, since interior comforts were good, and at less than half the price of Hampton inn next door, this was great.

4

steven

May 24, 2025

·

Stayed 1 night

Not great. The room was clean but The walls were paper thin. You could hear both sides of the phone conversations in the other rooms. Crying and screaming all night. There was also a hole in the ceiling over the shower.

6

Mary

Apr 15, 2025

·

Stayed 1 night

Refrigerator leaked water all over the floor. Had to change rooms. Place needed painted and upgraded.

6

Jennifer

Aug 6, 2025

·

Stayed 1 night

Bed was uncomfortable, the AC didn’t work as good as it should. The inside and out could use an update.

10

Scott

Apr 20, 2025

·

Stayed 1 night

When you first pull up, it looks like a motel. However, when you get inside the room. It's actually very nice and very comfortable and very clean. John at the front desk is all really nice guy and very helpful. I would definitely stay here again if I'm in the area.

6

Chris

May 31, 2024

·

Stayed 1 night

Walls looked bad and faucet in bathtub was loose.

10

Aaron

Mar 9, 2025

·

Stayed 1 night

Very comfortable and quiet.will definitely stay again. Very clean and hospitable.. Victoria was a great hostess and polite

10

Andre

Jul 29, 2023

·

Stayed 1 night

The room was nicely decorated

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Service

Staff are frequently described as friendly, helpful, and quick at check in. There are occasional lapses in responsiveness or professionalism, including unresolved maintenance and room assignment issues.

Related guest reviews

10

Maura

Jan 3, 2023

·

Stayed 19,354 nights

Very friendly staff. Mattress was nice and firm for a great sleep.

2

Charlotte

Dec 12, 2022

·

Stayed 1 night

Didn’t get the right room that was booked, 2 TVs didn’t work, water pressure very low and the conversation that the desk manager had over the phone to the employee working that night was horrible on the screw up of the rooms, the desk manager said that I messed up

10

Romela

May 26, 2025

·

Stayed 4 nights

The hotel Staff are very welcoming and pleasant. We had an easy check-in, The room was clean and the beds are comfortable. Free Breakfast and we are all very satisfied and happy. we do highly recommend this hotel. We had a great stay.

10

Sarah

May 29, 2025

·

Stayed 1 night

Friendly staff and clean.

10

Donna

Apr 1, 2025

·

Stayed 1 night

Great little spot to stop off while traveling. Nice, clean, and super friendly staff!

2

Mary

Jul 5, 2025

·

Stayed 2 nights

I wish there could be a negative star rating. Big thing our toilet wouldn’t flush. Went to the front desk at 8 am to report it. My son and I left and came back at 3:30 and room had not been cleaned and toilet had not been fixed. Went back down to ask the front desk for immediate fix and was told they’ll be up soon. By 6:30 pm nothing was done so we checked out and ended our 4th of July weekend early. Place is a run down cesspool!

2

Charlotte

Dec 12, 2022

·

Stayed 2 nights

Desk manager attitude toward me at no fault of my own

10

Marina

Oct 1, 2025

·

Stayed 1 night

Very personable Night Clerk (we arrived around midnight) and in consideration of our ‘Not Spring Chickens’ conditions, lol, kindly gave us a ground floor room near the Office (and Breakfast Room) with Parking right outside our door! The room was clean & their ‘Television’ System & accompanying Remote was THE BEST we encountered among the 4 hotels involved in this trip. Must also say our ‘Fellow Travelers’ at Breakfast & Departure early the next morning were very friendly - along with good coffee, was a great way to begin another long day of travel. My ONLY ‘complaint’ would be that the bathtub had no Stopper . . . however stuffing in a washcloth worked just fine! Good prudently priced choice for traveling through. Would stay again & recommend!

10

Marie Paz

May 26, 2025

·

Stayed 1 night

We had a great stay the Staff are very pleasant and nice, Kirsten was very helpful and assisted all our needs at the hotel, we had an easy check-in as well. The rooms were clean, the beds were comfy. overall we had a great stay.

10

Aaron

Mar 9, 2025

·

Stayed 1 night

Very comfortable and quiet.will definitely stay again. Very clean and hospitable.. Victoria was a great hostess and polite

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Location

Just off I 81 and close to shopping and Bristol attractions, the location is convenient for road trips. Recurring drawbacks include highway noise and awkward access or signage.

Related guest reviews

8

Sabrena

Mar 14, 2025

·

Stayed 1 night

Older hotel, but nice. Good area and close to Bristol attractions.

8

Timothy

Mar 22, 2023

·

Stayed 1 night

The access road was in very poor condition, but the parking area was in better shape.

10

Judith

Dec 16, 2024

·

Stayed 1 night

Somewhat difficult to find. Very small Quality Inn sign. Poor access. No other concerns.

10

Hilliary

Mar 14, 2023

·

Stayed 1 night

This hotel was way better than we thought! Especially for the price. The outside could use some updating BUT the rooms were completely remodeled. Very clean and comfy! It was right off the interstate and across the street from a huge shopping center!

8

Christine

May 26, 2025

·

Stayed 1 night

Very convenient off of 81

10

Sherry

May 28, 2023

·

Stayed 2 nights

Like staying there because of the location.

10

William

Aug 30, 2025

·

Stayed 1 night

Convenient to interstate. Reasonabl price.

8

Stephanie

May 28, 2025

·

Stayed 4 nights

This property was your basic value hotel. The building has been there awhile, but it was clean. I don't have any complaints in that area. The "hot" breakfast could include more than what they offer. It is beside the interstate, so traffic could be heard constantly. For the most part though, it didn't disturb us too badly. If you're on a budget and not going to be in the room except to sleep, it's worth the price.

10

Karen

Sep 28, 2025

·

Stayed 1 night

Room was spotless. Pillows and bed were amazing! Slept very well! Location was convenient on I-81.

6

Steve

Apr 11, 2025

·

Stayed 1 night

Really loud road noise from Interstate highway.

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Dining

Breakfast is basic with waffles, cereal, yogurt, fruit, and microwaveable sandwiches. Quality and variety vary from good to limited or understocked, and coffee is sometimes criticized.

Related guest reviews

8

Elizabeth

Apr 2, 2025

·

Stayed 1 night

A clean but basic hotel. Nice, comfortable bed. Some neglect on the bathroom door with paint chipping. Good continental breakfast with juices, fruits, yogurts, and breakfast sandwiches included.

10

Dominic

Sep 1, 2024

·

Stayed 1 night

Great location for a stop over while travelling. Good breakfast with fresh waffles.

8

Natalie

Jun 30, 2025

·

Stayed 1 night

Friendly staff. Room was fine. Clean enough. Condition was a bit worn. Breakfast was a few options (waffles, cereal, yogurt, and heat-your-own breakfast sandwich). It was a bit loud next to the interstate. But for the price, you get what you pay for.

4

Virginia

Jun 6, 2023

·

Stayed 1 night

The room was ok but not worth the price we paid. The night staff didn't have the breakfast area properly prepared. It looked like what was out was the breakfast items from Sunday. The orange juice dispenser was empty. The breakfast cereal containers were almost empty. There were only a couple of oranges on the buffet, no apples or bananas. Hardly any breakfast sandwiches and yogart in the refrigerator. Their free buffet sucks! I won't stay there again.

8

Adam

Oct 29, 2024

·

Stayed 1 night

Staff was great. Room was nice but could have been cleaner. Shelf was dusty, wash cloth was old and dingy. Breakfast was good. Location is close to nearby shopping and food but you can't walk to it.

10

Jamie

Sep 20, 2025

·

Stayed 1 night

It was clean and breakfast was good

10

Marion D

Oct 20, 2025

·

Stayed 1 night

Good breakfast choices. Room great and clean and comfortable. Great laundry on site. Very noisy area though which is no fault of the hotel but definitely disturbs sleep.

10

Larry

Jun 15, 2025

·

Stayed 2 nights

Very affordable with a friendly, helpful staff Excellent breakfast Clean room and beds.

8

DEBORAH

Dec 4, 2024

·

Stayed 1 night

Just a one night stay on a longer trip and we just needed a place to sleep for the night. Nothing fancy and that was fine. Breakfast was ok but coffee wasn’t the greatest. If you are just looking for a place to sleep and don’t need all of the extras, this is the place.

6

Felesha

Oct 17, 2025

·

Stayed 1 night

Beds were comfy and room was clean for the most part. The floors had hair on them and needed swept. The road noise was very loud and made it hard to sleep. Breakfast was lacking choices.

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Month	Average price
January	$73
February	$73
March	$84
April	$76
May	$80
June	$85
July	$76
August	$73
September	$82
October	$77
November	$77
December	$73

Su	Mo	Tu	We	Th	Fr	Sa
				1 $74	2 $117	3 $117
4 $74	5 $74	6 $74	7 $74	8 $73	9 $80	10 $80
11 $73	12 $73	13 $73	14 $73	15 $73	16 $75	17 $79
18 $74	19 $74	20 $74	21 $74	22 $73	23 $87	24 $83
25 $72	26 $73	27 $73	28 $73	29 $73	30 $85	31 $83

Quality Inn Bristol Pinnacle Area

Prices for Quality Inn Bristol Pinnacle Area

Monthly average prices

About this property

Location

Room options

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed

Room, 1 King Bed, Accessible

Suite, 2 Queen Beds

Guest reviews of Quality Inn Bristol Pinnacle Area

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

FAQs about Quality Inn Bristol Pinnacle Area

Considering this hotel for your Bristol trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $75	21 $66	22 $67	23 $66	24 $66	25 $75	26 $75
27 $65	28 $76	29 $76	30 $76