Name: SureStay Hotel by Best Western Greenville
Address: 1731 South SR-127, Greenville, Illinois, United States of America, Greenville, Illinois, United States of America
Rating: 7.35

Guest reviews

7.3

Good

Based on 583 verified reviews

Who stays here?

Business

7%

Couple

33%

Family

37%

Group

5%

Solo

15%

What guests think

AI-generated summary based on recent guest reviews

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6

Paula

Apr 8, 2026

·

Stayed 1 night

There was a truck stop,and a few stores ,and restaurants around. My problem is that they didn't offer a lot of food, but they had breakfast foods you can buy from them.coffee tasted like water.

2

Deborah

Mar 3, 2026

·

Stayed 2 nights

Room was not clean... had to ask for clean pillows and it did not appear to have been vacuumed recently, as there was debris left on the ground next to the bed. We also had to rinse out the bathtub because... The hot tub had no water in it in the pool area, and the pool had quite a bit of rust around the edges and by the ladders so we didn't use the pool.. The only reason we stayed was because it was a non-refundable room, and I would not be allowed to get my money back. Extremely disappointing and definitely will not book a room here again.

4

Chipasha

Dec 31, 2025

·

Stayed 4 nights

Poor breakfast with bread and cookies. No bacon or eggs. Think they had pancakes. Plan on eating breakfast elsewhere. Bring fabreeze or something for the smell in the rooms. Personally wouldn't go back. It is cheap for a very good reasons.

10

Brian

Dec 24, 2025

·

Stayed 1 night

Clean room, a little outdated but the comfortable bed more than makes up for that. Heard a few loud vehicles early in the evening next door but by 10 pm it was quiet. Room was spacious and easy to get to.

10

Scott

Nov 28, 2025

·

Stayed 1 night

Nothing outstanding.

1731 South SR-127, Greenville, Illinois, United States of America

Location

Located in Greenville, SureStay Hotel by Best Western Greenville is a 5-minute drive from Greenville Country Club and 6 minutes from HSHS Holy Family Hospital. This hotel is 3.9 mi (6.3 km) from Patriot's Park and 10.6 mi (17 km) from Copper Dock Winery.

Greenville Country Club(2.7 miles)

HSHS Holy Family Hospital(3 miles)

Patriot's Park(3.9 miles)

Copper Dock Winery(10.6 miles)

Carlyle Lake(15.2 miles)

Hazlet State Park(16.5 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 07:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. The parking is limited.

A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.

Yes, pets are allowed in specific rooms only, with a pet fee of USD 15.00 per pet, per night. Service animals are exempt from fees.

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early or late check-in/check-out may be available upon request, but cannot be guaranteed.

The property features limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about room accessibility are not provided.

The hotel is located in Greenville, a 5-minute drive from Greenville Country Club and 6 minutes from HSHS Holy Family Hospital. It is approximately 3.9 miles from Patriot's Park and 10.6 miles from Copper Dock Winery.

Yes, there is an indoor pool available, with access from 9:00 AM to 10:00 PM.

Up to 3 children aged 18 years old and younger can stay for free when occupying the parent or guardian's room, using existing bedding.

The property offers rollaway beds for a fee of USD 17.76 per night. Advance request or confirmation may be required for availability.

SureStay Hotel by Best Western Greenville

Amenities

Property description

Guest reviews