Grupotel Cala Marsal Nature Hotel
From
$73
/ night
Prices for Grupotel Cala Marsal Nature Hotel
Select dates to see prices and availability
From
$73
/ night
Monthly average prices
Nightly prices at Grupotel Cala Marsal Nature Hotel average $101 in April, the cheapest month, and $248 in August, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| April | $101 |
| May | $138 |
| June | $163 |
| July | $204 |
| August | $248 |
| September | $226 |
| October | $115 |
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Most expensive: August (~$248)
Cheapest: April (~$101)
About this property
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a health club, and an outdoor tennis court. Additional features at this hotel include co...
Amenities
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a health club, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Business amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Dining
Grab a bite at Restaurante Buffet, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Rooms
Make yourself at home in one of the 347 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Location
Located in Felanitx, Grupotel Cala Marsal Natura Hotel is by the sea, a 2-minute drive from Cala Brafi and 9 minutes from Vall d'Or Golf. This family-friendly hotel is 4.9 mi (7.9 km) from Cala Sa Nau and 7.5 mi (12.1 km) from Castillo de Santueri.
What's nearby
Marçal Beach(0.1 miles)
Caló d'en Manuel(0.6 miles)
Cala Brafi(0.9 miles)
Cala Estreta(1.3 miles)
Closos de Can Gaià(1.6 miles)
Cala Sa Nau(2 miles)
S'Algar(2.2 miles)
Platja de es Babo(2.3 miles)
Punta de Sa Galera(2.4 miles)
Platja de s'Arenal(2.6 miles)
Arenal de ses Dones(2.6 miles)
Cala Mitjana(2.8 miles)
Punta de Ses Crestes Lighthouse(3 miles)
Michael's Diving School(3.1 miles)
Vall d'Or Golf(3.6 miles)
The nearest major airport is Palma de Mallorca Airport (PMI)(36.9 miles)
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Tour Desk
Tennis Courts
Location
Playa Cala Marsal, s/n, Cala Marçal, Felanitx, Migjorn, Balearic Islands, Spain
Marçal Beach (0.1 miles)
Caló d'en Manuel (0.6 miles)
Cala Brafi (0.9 miles)
Cala Estreta (1.3 miles)
Closos de Can Gaià (1.6 miles)
Cala Sa Nau (2 miles)
Room options
4
Premium Double Room
Room details
2 Twin Beds
Sleeps 2
215 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Premium Double Room, Partial Sea View
Room details
2 Twin Beds
Sleeps 2
215 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Double Room
Room details
2 Twin Beds
and 1 Futon Bed
Sleeps 2
215 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Superior Double Room, Partial Sea View
Room details
2 Twin Beds
and 2 Futon Beds
Sleeps 2
344 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Single Room
Room details
1 Twin Bed
172 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Superior Double Room, Sea View
Room details
2 Twin Beds
and 2 Futon Beds
Sleeps 2
344 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
4
Double Room, Partial Sea View
Room details
2 Twin Beds
Sleeps 2
215 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Grupotel Cala Marsal Nature Hotel
8
Good
Based on 437 verified reviews
Who stays here?
Business
0%
Couple
43%
Family
43%
Group
10%
Solo
1%
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews of Hotel Club Cala Marsal, guests highlight a beachside location steps from Cala Marçal, appealing renovations with multiple pools, and friendly staff, while noting variable cleanliness and occasional service or maintenance issues during or after the refurbishment.
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What guests think
Across recent reviews of Hotel Club Cala Marsal, guests highlight a beachside location steps from Cala Marçal, appealing renovations with multiple pools, and friendly staff, while noting variable cleanliness and occasional service or maintenance issues during or after the refurbishment.
Many appreciate the spa and gym, sea or mountain views, and easy access to restaurants. Dining feedback is mixed: breakfast is frequently praised, but hot items can be lukewarm, vegan options limited, and half board drinks often charged separately. Rooms feel modern in renovated areas, though some report dated units, patchy in-room Wi-Fi or TV connectivity, and occasional air conditioning issues. Overall, expect a scenic, convenient stay with strong leisure facilities but uneven operations.
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AI-generated summary based on recent guest reviews
Facilities
Several reviews praise the multiple pools, as well as a good spa and modern gym. Some operational snags and fees recur (cash deposits for towels or an iron, paid safe, limited parking, and occasional elevator or gym shortcomings).
Related guest reviews
4
Oluwatoyosi
Sep 30, 2025
·
Stayed 4 nights
Cons - First day I got here I used the drink machine and a dead fly came out. Not sure how often it’s cleaned - No water in gym, in fact no place to fill up water bottle. You have to pay for water, even though they say they care about single use plastic. They don’t. - Can only get a beach towel if you pay a cash deposit of €10. They don’t take card for this. - When checking in, no one offered to take my bag in. Customer service in general is 3/10 - No water or kettle in room - No iron in room and can only take €10 cash deposit to use an iron. - No hand wash in toilet near the gym. God knows that bacteria is being spread. - When cooking they used the same utensils for the meat and fish. Pros - Nice views - I got at a decent price - Food is good
Cons - First day I got here I used the drink machine and a dead fly came out. Not sure how often it’s cleaned - No water in gym, in fact no place to fill up water bottle. You have to pay for water, even though they say they care about single use plastic. They don’t. - Can only get a beach towel if you pay a cash deposit of €10. They don’t take card for this. - When checking in, no one offered to take my bag in. Customer service in general is 3/10 - No water or kettle in room - No iron in room and can only take €10 cash deposit to use an iron. - No hand wash in toilet near the gym. God knows that bacteria is being spread. - When cooking they used the same utensils for the meat and fish. Pros - Nice views - I got at a decent price - Food is good
10
gemma
Aug 14, 2025
·
Stayed 7 nights
Loved this hotel.. I was so surprised how good it was looking at other people’s reviews.. all I can say is they must be picking on the smallest parts. We had view of the back of the hotel which was amazing. Sunset over the forest and mountains.. The food was brilliant, fresh grilled fish and meats every night. My kids loved the fresh wood fired pizzas.. The gym is high tech.. and spa was so good. I can’t fault this hotel one bit. Great location and the port was great we walked to the lighthouse and there amazing beaches and views along the way. Would 100% recommend. We loved it thank you.
Loved this hotel.. I was so surprised how good it was looking at other people’s reviews.. all I can say is they must be picking on the smallest parts. We had view of the back of the hotel which was amazing. Sunset over the forest and mountains.. The food was brilliant, fresh grilled fish and meats every night. My kids loved the fresh wood fired pizzas.. The gym is high tech.. and spa was so good. I can’t fault this hotel one bit. Great location and the port was great we walked to the lighthouse and there amazing beaches and views along the way. Would 100% recommend. We loved it thank you.
10
Ecaterina
Aug 16, 2025
·
Stayed 4 nights
I really liked everything, the view from my room to the mountains, vety quiet place from the sity. 2 min from the beach. Nice dining area in the hotel. 2 swimming pools, 2 gims. Everything very clean. The only think that I didn't like it was parking. Very few spots
I really liked everything, the view from my room to the mountains, vety quiet place from the sity. 2 min from the beach. Nice dining area in the hotel. 2 swimming pools, 2 gims. Everything very clean. The only think that I didn't like it was parking. Very few spots
8
Saad
Jul 25, 2025
·
Stayed 7 nights
L’hôtel a été récemment rénové pour l’été 2025, et cela se voit : les installations sont modernes et agréables, et le cadre est superbe. Le buffet est très varié et copieux, avec de bons produits, et le personnel est vraiment sympathique et à l’écoute. Quelques petits points à améliorer : le ménage n’a pas été toujours régulier (parfois lits mal faits, serviettes oubliées) et la borne de recharge électrique annoncée n’était pas encore disponible, ce qui nous a un peu gênés. Dans l’ensemble, un bon séjour et un hôtel qui a beaucoup de potentiel après sa rénovation. Nous remercions toute l’équipe pour leur accueil chaleureux.
L’hôtel a été récemment rénové pour l’été 2025, et cela se voit : les installations sont modernes et agréables, et le cadre est superbe. Le buffet est très varié et copieux, avec de bons produits, et le personnel est vraiment sympathique et à l’écoute. Quelques petits points à améliorer : le ménage n’a pas été toujours régulier (parfois lits mal faits, serviettes oubliées) et la borne de recharge électrique annoncée n’était pas encore disponible, ce qui nous a un peu gênés. Dans l’ensemble, un bon séjour et un hôtel qui a beaucoup de potentiel après sa rénovation. Nous remercions toute l’équipe pour leur accueil chaleureux.
8
Linda Alice
Jul 27, 2025
·
Stayed 6 nights
Alle kamers zijn volledig vernieuwd. Dit maakt het verblijf heel prettig, omdat alles net nieuw is. Geweldige airco. Het zwembad is ook heerlijk en genoeg bedjes en parasolletjes. Je kunt gratis badlakens krijgen bij de balie. DJ aan het zwembad een paar keer was heel leuk. 100 meter lopen en je bent in een prachtige helderblauwe zee. Heerlijke cocktails aan het zwembad. Het personeel is wisselend. Te weinig goed personeel. Wij hadden halfpension. Daarbij zitten ontbijt en diner in het buffetrestaurant. Eten was opzich goed en makkelijk, maar het was er erg druk. Veel gestresst personeel. Schoonmaak kan beter: haren, toiletpapier niet bijgevuld, toilet niet schoongemaakt. ‘s Avonds is er live muziek.
Alle kamers zijn volledig vernieuwd. Dit maakt het verblijf heel prettig, omdat alles net nieuw is. Geweldige airco. Het zwembad is ook heerlijk en genoeg bedjes en parasolletjes. Je kunt gratis badlakens krijgen bij de balie. DJ aan het zwembad een paar keer was heel leuk. 100 meter lopen en je bent in een prachtige helderblauwe zee. Heerlijke cocktails aan het zwembad. Het personeel is wisselend. Te weinig goed personeel. Wij hadden halfpension. Daarbij zitten ontbijt en diner in het buffetrestaurant. Eten was opzich goed en makkelijk, maar het was er erg druk. Veel gestresst personeel. Schoonmaak kan beter: haren, toiletpapier niet bijgevuld, toilet niet schoongemaakt. ‘s Avonds is er live muziek.
8
Sarah
Aug 2, 2025
·
Stayed 3 nights
We loved it here. Yes, there are some kinks with some renovations but nothing bad like these reviews said. We had no majors issues at all. The staff checked us in around 6p in about 5 mins. The grounds are very nicely manicured. The hotel is so pretty. The furnishings are very nice and beautiful. There's beautiful tile and seating and wallpaper everywhere you look. It's about a 2 minute walk to the beach across the street. There are TONS of restaurants across the street on the beach and up the hill. (Go to organics restaurant and get a fresa mojito!) There are 3 pools- 2 outdoors and 1 inside. The large 3 circle pool can sometimes get loud. But the smaller rectangle one is quiet and very peaceful. The indoor one is in a spa area that everyone can use. There's a steam room, sauna, 3 tubs that are cold, lukewarm and hot. And then a small rectangle pool. It's a very nice feature. There are beautifully tiled showers in the spa too- not private but you can rinse off. Breakfast was great. Tons of selection of foods. We had a balcony room on the 7th floor and it viewed the pools and the beach. It was beautiful. Our ac wasn't working a couple times but they sent someone immediately to fix it both times. There's a drying rack for your clothes on the balcony also. The beach is nice. Not very natural with all the beach chairs and umbrellas to rent and the buoys in the water but it's sandy and the water itself is pretty. We absolutely loved this hotel and would definitely stay again
We loved it here. Yes, there are some kinks with some renovations but nothing bad like these reviews said. We had no majors issues at all. The staff checked us in around 6p in about 5 mins. The grounds are very nicely manicured. The hotel is so pretty. The furnishings are very nice and beautiful. There's beautiful tile and seating and wallpaper everywhere you look. It's about a 2 minute walk to the beach across the street. There are TONS of restaurants across the street on the beach and up the hill. (Go to organics restaurant and get a fresa mojito!) There are 3 pools- 2 outdoors and 1 inside. The large 3 circle pool can sometimes get loud. But the smaller rectangle one is quiet and very peaceful. The indoor one is in a spa area that everyone can use. There's a steam room, sauna, 3 tubs that are cold, lukewarm and hot. And then a small rectangle pool. It's a very nice feature. There are beautifully tiled showers in the spa too- not private but you can rinse off. Breakfast was great. Tons of selection of foods. We had a balcony room on the 7th floor and it viewed the pools and the beach. It was beautiful. Our ac wasn't working a couple times but they sent someone immediately to fix it both times. There's a drying rack for your clothes on the balcony also. The beach is nice. Not very natural with all the beach chairs and umbrellas to rent and the buoys in the water but it's sandy and the water itself is pretty. We absolutely loved this hotel and would definitely stay again
8
Marie-Christine
Jul 29, 2025
·
Stayed 2 nights
Es war alles vorhanden was man brauchte und sogar mehr. Die Poollandschaft ist der absolute Wahnsinn. Das Essen war hervorragend und abwechslungsreich. Personal immer freundlich und zuvorkommend. Wir werden definitiv wiederkommen
Es war alles vorhanden was man brauchte und sogar mehr. Die Poollandschaft ist der absolute Wahnsinn. Das Essen war hervorragend und abwechslungsreich. Personal immer freundlich und zuvorkommend. Wir werden definitiv wiederkommen
8
kim e
Aug 9, 2024
·
Stayed 3 nights
Hotel is a bit dated. The weekend we were there it seemed that they were suffering from a lack of staff, it was the same ones every shift, but they were good for all that. Pools were very good, and clean
Hotel is a bit dated. The weekend we were there it seemed that they were suffering from a lack of staff, it was the same ones every shift, but they were good for all that. Pools were very good, and clean
4
Jens
Aug 15, 2025
·
Stayed 6 nights
The Smart TV in my room was not working due to no internet access. Day 1: I was told it would be fixed the following day. Day 2: Same message. Day 3: I was informed an external technician would repair it within the week. Day 5: I was told it would not be fixed at all due to security reasons... I had to contact the reception each time psycically (phone in room was not functioning). They never provided any follow-up or offered an apology. I also emailed the frontdesk day 1 (to avoid standing in line in reception), never heard back. The in-room safety deposit box was out of order too, I thought. I discovered the hotel charges €5 per day to use it — something I had never encountered before. Additionally, the three elevators in the hotel do not coordinate with each other. During busy times, this meant they were unavailable for long periods
The Smart TV in my room was not working due to no internet access. Day 1: I was told it would be fixed the following day. Day 2: Same message. Day 3: I was informed an external technician would repair it within the week. Day 5: I was told it would not be fixed at all due to security reasons... I had to contact the reception each time psycically (phone in room was not functioning). They never provided any follow-up or offered an apology. I also emailed the frontdesk day 1 (to avoid standing in line in reception), never heard back. The in-room safety deposit box was out of order too, I thought. I discovered the hotel charges €5 per day to use it — something I had never encountered before. Additionally, the three elevators in the hotel do not coordinate with each other. During busy times, this meant they were unavailable for long periods
10
Josefine
Jul 11, 2025
·
Stayed 5 nights
Very beautiful and clean hotel, with lots of pools and close to beach.
Very beautiful and clean hotel, with lots of pools and close to beach.
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: many found rooms and areas clean, while others reported dusty or unprepared rooms, dirty bathrooms or pool, and occasional bugs.
Related guest reviews
4
Samuel
Oct 6, 2024
·
Stayed 4 nights
Dirty corridors, cold food and poor selection. This was not a 4 star hotel experience. Very disappointing stay and not worth the money.
Dirty corridors, cold food and poor selection. This was not a 4 star hotel experience. Very disappointing stay and not worth the money.
10
Olena
Aug 2, 2024
·
Stayed 7 nights
That was awesome! our room was on the 7th floor and the balcony had an absolutely stunning view of the sea. The room was cleaned every day and towels were changed. The only note is that the wi-fi signal in the room was poor, but this did not spoil our holiday at all. We had a buffet breakfast and always found something to eat. Many thanks to all the hotel staff!
That was awesome! our room was on the 7th floor and the balcony had an absolutely stunning view of the sea. The room was cleaned every day and towels were changed. The only note is that the wi-fi signal in the room was poor, but this did not spoil our holiday at all. We had a buffet breakfast and always found something to eat. Many thanks to all the hotel staff!
2
Huu-Tuan
Jun 29, 2025
·
Stayed 1 night
This hotel re-opened to soon. They are still doing works so there is a lot of noise. When I arrived in my room, it was not cleaned. They change the room. It tooks 1 hour from the moment I arrived and when I was in the good room. The new room was not cleaned enough and still a lot of dust inside. Workers of this hotel are not trained or organised. To conclude, when you look around you, you always see a mess in the hotel.
This hotel re-opened to soon. They are still doing works so there is a lot of noise. When I arrived in my room, it was not cleaned. They change the room. It tooks 1 hour from the moment I arrived and when I was in the good room. The new room was not cleaned enough and still a lot of dust inside. Workers of this hotel are not trained or organised. To conclude, when you look around you, you always see a mess in the hotel.
6
Michelle
Jul 8, 2025
·
Stayed 7 nights
Hotellet er under ombygning, og end ikke færdiggjort. Der var håndværkere overalt, og flere funktionaliteter ikke eksisterende, fordi de endnu ikke var etableret. Fx lys på badeværelser, kloarkforbindelser, børneklub, internet mv. træningscenteret var dybt kritisabelt. Poolen var meget beskidt alle dage, og blev ikke renset. Et træ væltede ned over poolområdet, hvor folk lå. Heldigvis kom ingen til skade. Fin mad i morgenmadsresturanten. Desværre er der dog ikke en eneste spritdispenser/håndskrift tilgængelig på hele hotellet, hvilket øger risikoen for maveinfektioner. Når hotellet er færdigbygget bliver det sikkert rigtig fint.
Hotellet er under ombygning, og end ikke færdiggjort. Der var håndværkere overalt, og flere funktionaliteter ikke eksisterende, fordi de endnu ikke var etableret. Fx lys på badeværelser, kloarkforbindelser, børneklub, internet mv. træningscenteret var dybt kritisabelt. Poolen var meget beskidt alle dage, og blev ikke renset. Et træ væltede ned over poolområdet, hvor folk lå. Heldigvis kom ingen til skade. Fin mad i morgenmadsresturanten. Desværre er der dog ikke en eneste spritdispenser/håndskrift tilgængelig på hele hotellet, hvilket øger risikoen for maveinfektioner. Når hotellet er færdigbygget bliver det sikkert rigtig fint.
10
Jose Manuel
Sep 25, 2025
·
Stayed 3 nights
Habitación limpia
Habitación limpia
2
Akishi
Jun 29, 2025
·
Stayed 3 nights
The staff had problems finding my reservation the night I arrived. Then, they gave me a room that was not cleaned (stains in the toilet, shower wasn’t cleaned, and bug in the bed). They then moved me to another room where there were bugs in the bed again and the bathroom sink was clogged. The lobby smells bad like sewer water and hotel is noisy due to still having renovations done. I do not recommend to anyone!
The staff had problems finding my reservation the night I arrived. Then, they gave me a room that was not cleaned (stains in the toilet, shower wasn’t cleaned, and bug in the bed). They then moved me to another room where there were bugs in the bed again and the bathroom sink was clogged. The lobby smells bad like sewer water and hotel is noisy due to still having renovations done. I do not recommend to anyone!
10
Jan Rene
Oct 15, 2025
·
Stayed 4 nights
Pænt , rene værelser og godt hotel.
Pænt , rene værelser og godt hotel.
10
Souha
Jul 22, 2024
·
Stayed 3 nights
Propre, buffet varié
Propre, buffet varié
8
Mélanie
Oct 28, 2025
·
Stayed 2 nights
La chambre était agréable et spacieuse mais le sol n'était pas impeccable à notre arrivée La douche fuyait également et nous avons eu des soucis de pression et de température d'eau durant nos douche (quasiment plus de debit et eau brulantel peut être dû au fait que tout le monde se douche dans les meme heure
La chambre était agréable et spacieuse mais le sol n'était pas impeccable à notre arrivée La douche fuyait également et nous avons eu des soucis de pression et de température d'eau durant nos douche (quasiment plus de debit et eau brulantel peut être dû au fait que tout le monde se douche dans les meme heure
10
Josefine
Jul 11, 2025
·
Stayed 5 nights
Very beautiful and clean hotel, with lots of pools and close to beach.
Very beautiful and clean hotel, with lots of pools and close to beach.
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AI-generated summary based on recent guest reviews
Rooms
Renovated rooms are modern, some spacious with balconies and attractive sea or mountain views; beds generally comfortable. Reports of dated rooms still exist, with occasional A/C or in-room Wi-Fi or TV issues and thin walls or pool noise.
Related guest reviews
10
Olena
Aug 2, 2024
·
Stayed 7 nights
That was awesome! our room was on the 7th floor and the balcony had an absolutely stunning view of the sea. The room was cleaned every day and towels were changed. The only note is that the wi-fi signal in the room was poor, but this did not spoil our holiday at all. We had a buffet breakfast and always found something to eat. Many thanks to all the hotel staff!
That was awesome! our room was on the 7th floor and the balcony had an absolutely stunning view of the sea. The room was cleaned every day and towels were changed. The only note is that the wi-fi signal in the room was poor, but this did not spoil our holiday at all. We had a buffet breakfast and always found something to eat. Many thanks to all the hotel staff!
10
Ecaterina
Aug 16, 2025
·
Stayed 4 nights
I really liked everything, the view from my room to the mountains, vety quiet place from the sity. 2 min from the beach. Nice dining area in the hotel. 2 swimming pools, 2 gims. Everything very clean. The only think that I didn't like it was parking. Very few spots
I really liked everything, the view from my room to the mountains, vety quiet place from the sity. 2 min from the beach. Nice dining area in the hotel. 2 swimming pools, 2 gims. Everything very clean. The only think that I didn't like it was parking. Very few spots
8
Mercedes
Sep 22, 2025
·
Stayed 2 nights
The hotel is gorgeous, really spacious and the bed was super comfy. The food needs improving significantly. The best thing about this hotel is their staff. They are all so polite and helpful and welcoming. Special recognition for the receptionists (magdalena I think her name was?) and the entertainer who did archery and shooting (I think he was Italian, tattoos) he was so great! The singer on the first night (Maritza Conradie) was unbelievable. We don’t think she should be singing in a hotel, she should be on broadway! She blew us away! The food was the biggest let down. They need proper vegan options. With how nice the hotel was we had high expectations for the food but it just let us down completely. We’re vegan, and we were pretty hungry after meal times. Also, when something is without meat it needs its own serving spoon/tongs. We had some plain tomato sauce and pasta, and I pulled out 2 meat bones of my mouth that were in the sauce from people using the same spoons. It was disgusting. The salad bar, everything was full of tuna as everyone was just mixing and using the same spoons as there wasn’t one in each bowl for each ingredient. It’s a lack of control and hygiene and it really made us feel sick. The vegetable paella was burnt and tasted bad because of this. no complimentary water in the room either… We would return to this hotel as the staff were just so welcoming and the hotel in itself was lovely, but the food needs to improve dramatically beforehand.
The hotel is gorgeous, really spacious and the bed was super comfy. The food needs improving significantly. The best thing about this hotel is their staff. They are all so polite and helpful and welcoming. Special recognition for the receptionists (magdalena I think her name was?) and the entertainer who did archery and shooting (I think he was Italian, tattoos) he was so great! The singer on the first night (Maritza Conradie) was unbelievable. We don’t think she should be singing in a hotel, she should be on broadway! She blew us away! The food was the biggest let down. They need proper vegan options. With how nice the hotel was we had high expectations for the food but it just let us down completely. We’re vegan, and we were pretty hungry after meal times. Also, when something is without meat it needs its own serving spoon/tongs. We had some plain tomato sauce and pasta, and I pulled out 2 meat bones of my mouth that were in the sauce from people using the same spoons. It was disgusting. The salad bar, everything was full of tuna as everyone was just mixing and using the same spoons as there wasn’t one in each bowl for each ingredient. It’s a lack of control and hygiene and it really made us feel sick. The vegetable paella was burnt and tasted bad because of this. no complimentary water in the room either… We would return to this hotel as the staff were just so welcoming and the hotel in itself was lovely, but the food needs to improve dramatically beforehand.
10
Selma
Oct 14, 2025
·
Stayed 2 nights
Petit déjeuner complet et varie, chambre spacieuse avec une super vue sur la cala!
Petit déjeuner complet et varie, chambre spacieuse avec une super vue sur la cala!
8
Sarah
Aug 2, 2025
·
Stayed 3 nights
We loved it here. Yes, there are some kinks with some renovations but nothing bad like these reviews said. We had no majors issues at all. The staff checked us in around 6p in about 5 mins. The grounds are very nicely manicured. The hotel is so pretty. The furnishings are very nice and beautiful. There's beautiful tile and seating and wallpaper everywhere you look. It's about a 2 minute walk to the beach across the street. There are TONS of restaurants across the street on the beach and up the hill. (Go to organics restaurant and get a fresa mojito!) There are 3 pools- 2 outdoors and 1 inside. The large 3 circle pool can sometimes get loud. But the smaller rectangle one is quiet and very peaceful. The indoor one is in a spa area that everyone can use. There's a steam room, sauna, 3 tubs that are cold, lukewarm and hot. And then a small rectangle pool. It's a very nice feature. There are beautifully tiled showers in the spa too- not private but you can rinse off. Breakfast was great. Tons of selection of foods. We had a balcony room on the 7th floor and it viewed the pools and the beach. It was beautiful. Our ac wasn't working a couple times but they sent someone immediately to fix it both times. There's a drying rack for your clothes on the balcony also. The beach is nice. Not very natural with all the beach chairs and umbrellas to rent and the buoys in the water but it's sandy and the water itself is pretty. We absolutely loved this hotel and would definitely stay again
We loved it here. Yes, there are some kinks with some renovations but nothing bad like these reviews said. We had no majors issues at all. The staff checked us in around 6p in about 5 mins. The grounds are very nicely manicured. The hotel is so pretty. The furnishings are very nice and beautiful. There's beautiful tile and seating and wallpaper everywhere you look. It's about a 2 minute walk to the beach across the street. There are TONS of restaurants across the street on the beach and up the hill. (Go to organics restaurant and get a fresa mojito!) There are 3 pools- 2 outdoors and 1 inside. The large 3 circle pool can sometimes get loud. But the smaller rectangle one is quiet and very peaceful. The indoor one is in a spa area that everyone can use. There's a steam room, sauna, 3 tubs that are cold, lukewarm and hot. And then a small rectangle pool. It's a very nice feature. There are beautifully tiled showers in the spa too- not private but you can rinse off. Breakfast was great. Tons of selection of foods. We had a balcony room on the 7th floor and it viewed the pools and the beach. It was beautiful. Our ac wasn't working a couple times but they sent someone immediately to fix it both times. There's a drying rack for your clothes on the balcony also. The beach is nice. Not very natural with all the beach chairs and umbrellas to rent and the buoys in the water but it's sandy and the water itself is pretty. We absolutely loved this hotel and would definitely stay again
8
Claudia
Sep 14, 2025
·
Stayed 8 nights
Hotelzimmer hell und mit Holzsapekten war sehr heimelig. Blick ins Grüne. Mit Balkon. Grösse des Zimmers war ideal. Mit kleinem Kühlschrank, Pult und Stuhl.
Hotelzimmer hell und mit Holzsapekten war sehr heimelig. Blick ins Grüne. Mit Balkon. Grösse des Zimmers war ideal. Mit kleinem Kühlschrank, Pult und Stuhl.
6
Haidar
Aug 29, 2024
·
Stayed 2 nights
Everything is ok in the hotel the pools the vibes the staff so friendly and polite except the airco in the room so bad and hot
Everything is ok in the hotel the pools the vibes the staff so friendly and polite except the airco in the room so bad and hot
6
Wesley
Jun 14, 2024
·
Stayed 3 nights
Mooi groot hotel op wandelafstand van de zee en restaurants . Op de dunne muren na niet op dit hotel aan te merken .
Mooi groot hotel op wandelafstand van de zee en restaurants . Op de dunne muren na niet op dit hotel aan te merken .
8
Renee
Jun 4, 2024
·
Stayed 1 night
Je ne sais pas si c’est souvent ainsi mais pour nous, le wifi ne fonctionnait pas du tout dans notre chambre. À part ça, c’est un hôtel très bien situé pour la plage et les quelques délicieux restaurants à 5 minutes de marche
Je ne sais pas si c’est souvent ainsi mais pour nous, le wifi ne fonctionnait pas du tout dans notre chambre. À part ça, c’est un hôtel très bien situé pour la plage et les quelques délicieux restaurants à 5 minutes de marche
4
Jens
Aug 15, 2025
·
Stayed 6 nights
The Smart TV in my room was not working due to no internet access. Day 1: I was told it would be fixed the following day. Day 2: Same message. Day 3: I was informed an external technician would repair it within the week. Day 5: I was told it would not be fixed at all due to security reasons... I had to contact the reception each time psycically (phone in room was not functioning). They never provided any follow-up or offered an apology. I also emailed the frontdesk day 1 (to avoid standing in line in reception), never heard back. The in-room safety deposit box was out of order too, I thought. I discovered the hotel charges €5 per day to use it — something I had never encountered before. Additionally, the three elevators in the hotel do not coordinate with each other. During busy times, this meant they were unavailable for long periods
The Smart TV in my room was not working due to no internet access. Day 1: I was told it would be fixed the following day. Day 2: Same message. Day 3: I was informed an external technician would repair it within the week. Day 5: I was told it would not be fixed at all due to security reasons... I had to contact the reception each time psycically (phone in room was not functioning). They never provided any follow-up or offered an apology. I also emailed the frontdesk day 1 (to avoid standing in line in reception), never heard back. The in-room safety deposit box was out of order too, I thought. I discovered the hotel charges €5 per day to use it — something I had never encountered before. Additionally, the three elevators in the hotel do not coordinate with each other. During busy times, this meant they were unavailable for long periods
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AI-generated summary based on recent guest reviews
Service
Service sentiment is mixed: many praise friendly, attentive staff and quick fixes, while others cite slow or confusing check-in, poor communication, or unhelpful or rude interactions.
Related guest reviews
2
Richard
Jul 1, 2024
·
Stayed 4 nights
Rude staff (shouted at for daring to ask why the room was not ready when they said it would be, even though I was with a 10 month old baby), dirty rooms (including rusty bathroom ) which are cleaned sporadically. Very bad quality of breakfast. Room keys which constantly stop working.
Rude staff (shouted at for daring to ask why the room was not ready when they said it would be, even though I was with a 10 month old baby), dirty rooms (including rusty bathroom ) which are cleaned sporadically. Very bad quality of breakfast. Room keys which constantly stop working.
4
Oluwatoyosi
Sep 30, 2025
·
Stayed 4 nights
Cons - First day I got here I used the drink machine and a dead fly came out. Not sure how often it’s cleaned - No water in gym, in fact no place to fill up water bottle. You have to pay for water, even though they say they care about single use plastic. They don’t. - Can only get a beach towel if you pay a cash deposit of €10. They don’t take card for this. - When checking in, no one offered to take my bag in. Customer service in general is 3/10 - No water or kettle in room - No iron in room and can only take €10 cash deposit to use an iron. - No hand wash in toilet near the gym. God knows that bacteria is being spread. - When cooking they used the same utensils for the meat and fish. Pros - Nice views - I got at a decent price - Food is good
Cons - First day I got here I used the drink machine and a dead fly came out. Not sure how often it’s cleaned - No water in gym, in fact no place to fill up water bottle. You have to pay for water, even though they say they care about single use plastic. They don’t. - Can only get a beach towel if you pay a cash deposit of €10. They don’t take card for this. - When checking in, no one offered to take my bag in. Customer service in general is 3/10 - No water or kettle in room - No iron in room and can only take €10 cash deposit to use an iron. - No hand wash in toilet near the gym. God knows that bacteria is being spread. - When cooking they used the same utensils for the meat and fish. Pros - Nice views - I got at a decent price - Food is good
10
gemma
Aug 14, 2025
·
Stayed 7 nights
Loved this hotel.. I was so surprised how good it was looking at other people’s reviews.. all I can say is they must be picking on the smallest parts. We had view of the back of the hotel which was amazing. Sunset over the forest and mountains.. The food was brilliant, fresh grilled fish and meats every night. My kids loved the fresh wood fired pizzas.. The gym is high tech.. and spa was so good. I can’t fault this hotel one bit. Great location and the port was great we walked to the lighthouse and there amazing beaches and views along the way. Would 100% recommend. We loved it thank you.
Loved this hotel.. I was so surprised how good it was looking at other people’s reviews.. all I can say is they must be picking on the smallest parts. We had view of the back of the hotel which was amazing. Sunset over the forest and mountains.. The food was brilliant, fresh grilled fish and meats every night. My kids loved the fresh wood fired pizzas.. The gym is high tech.. and spa was so good. I can’t fault this hotel one bit. Great location and the port was great we walked to the lighthouse and there amazing beaches and views along the way. Would 100% recommend. We loved it thank you.
8
Mercedes
Sep 22, 2025
·
Stayed 2 nights
The hotel is gorgeous, really spacious and the bed was super comfy. The food needs improving significantly. The best thing about this hotel is their staff. They are all so polite and helpful and welcoming. Special recognition for the receptionists (magdalena I think her name was?) and the entertainer who did archery and shooting (I think he was Italian, tattoos) he was so great! The singer on the first night (Maritza Conradie) was unbelievable. We don’t think she should be singing in a hotel, she should be on broadway! She blew us away! The food was the biggest let down. They need proper vegan options. With how nice the hotel was we had high expectations for the food but it just let us down completely. We’re vegan, and we were pretty hungry after meal times. Also, when something is without meat it needs its own serving spoon/tongs. We had some plain tomato sauce and pasta, and I pulled out 2 meat bones of my mouth that were in the sauce from people using the same spoons. It was disgusting. The salad bar, everything was full of tuna as everyone was just mixing and using the same spoons as there wasn’t one in each bowl for each ingredient. It’s a lack of control and hygiene and it really made us feel sick. The vegetable paella was burnt and tasted bad because of this. no complimentary water in the room either… We would return to this hotel as the staff were just so welcoming and the hotel in itself was lovely, but the food needs to improve dramatically beforehand.
The hotel is gorgeous, really spacious and the bed was super comfy. The food needs improving significantly. The best thing about this hotel is their staff. They are all so polite and helpful and welcoming. Special recognition for the receptionists (magdalena I think her name was?) and the entertainer who did archery and shooting (I think he was Italian, tattoos) he was so great! The singer on the first night (Maritza Conradie) was unbelievable. We don’t think she should be singing in a hotel, she should be on broadway! She blew us away! The food was the biggest let down. They need proper vegan options. With how nice the hotel was we had high expectations for the food but it just let us down completely. We’re vegan, and we were pretty hungry after meal times. Also, when something is without meat it needs its own serving spoon/tongs. We had some plain tomato sauce and pasta, and I pulled out 2 meat bones of my mouth that were in the sauce from people using the same spoons. It was disgusting. The salad bar, everything was full of tuna as everyone was just mixing and using the same spoons as there wasn’t one in each bowl for each ingredient. It’s a lack of control and hygiene and it really made us feel sick. The vegetable paella was burnt and tasted bad because of this. no complimentary water in the room either… We would return to this hotel as the staff were just so welcoming and the hotel in itself was lovely, but the food needs to improve dramatically beforehand.
6
Issam
Aug 18, 2025
·
Stayed 4 nights
L’accueil a été compliqué, avec une novice et un monsieur ultra débordé. Hormis la communication qui n’est pas du tout chaleureuse ni accueillante, le reste ça passait à peu prêt… le checkin qui dépend du ménage peut prendre des heures… heureusement que la plage et les restaurants à côté était ouverte et sympas! Dommage que l’hôtel a été rénové et de veut une nouvelle image mais je commencerais par les employés à former ou changer
L’accueil a été compliqué, avec une novice et un monsieur ultra débordé. Hormis la communication qui n’est pas du tout chaleureuse ni accueillante, le reste ça passait à peu prêt… le checkin qui dépend du ménage peut prendre des heures… heureusement que la plage et les restaurants à côté était ouverte et sympas! Dommage que l’hôtel a été rénové et de veut une nouvelle image mais je commencerais par les employés à former ou changer
8
Jin
Jun 16, 2024
·
Stayed 2 nights
Excellent location right by the beach. Staff were not helpful and make sarcastic comments to customers. Breakfast buffet is poor quality.
Excellent location right by the beach. Staff were not helpful and make sarcastic comments to customers. Breakfast buffet is poor quality.
10
Alicia
Oct 19, 2025
·
Stayed 6 nights
Nous avons passé une semaine incroyable à cet hôtel à Majorque ! Tout était parfait du début à la fin. Le personnel est très accueillant et toujours à l’écoute. Le petit-déjeuner était exceptionnel, avec un large choix et des produits frais chaque matin. Le spa mérite aussi une mention spéciale : un vrai moment de détente et de bien-être. L’ambiance générale est paisible et les installations sont impeccables. Nous avons adoré notre séjour 🌴✨
Nous avons passé une semaine incroyable à cet hôtel à Majorque ! Tout était parfait du début à la fin. Le personnel est très accueillant et toujours à l’écoute. Le petit-déjeuner était exceptionnel, avec un large choix et des produits frais chaque matin. Le spa mérite aussi une mention spéciale : un vrai moment de détente et de bien-être. L’ambiance générale est paisible et les installations sont impeccables. Nous avons adoré notre séjour 🌴✨
6
jennifer
Jul 10, 2025
·
Stayed 5 nights
Just ok. This hotel is not prepared as it’s in the process of a big renovation. The man who checked us in was terrible, made a huge mistake on our check in, was rude, and never apologized or even attempted to compensate us in anyway After keeping us for 2.5 hour check in process, at 11pm. Thankfully I did not see him after that. Other than him everyone was lovely and kind. Will be great once finished
Just ok. This hotel is not prepared as it’s in the process of a big renovation. The man who checked us in was terrible, made a huge mistake on our check in, was rude, and never apologized or even attempted to compensate us in anyway After keeping us for 2.5 hour check in process, at 11pm. Thankfully I did not see him after that. Other than him everyone was lovely and kind. Will be great once finished
8
moira
Aug 23, 2024
·
Stayed 3 nights
Hemos pasado tres noches en el hotel durante agosto. La ubicación es excelente! Con una playa hermosa con todos los servicios en frente y cerca de otros puntos de interés a los que se puede acceder fácilmente en auto. El mantenimiento externo del edificio no es el mejor, y la limpieza de la habitación al llegar no fue perfecta. Sin embargo el estado de todas las instalaciones estuvo muy bien y pudimos disfrutar la estancia sin inconvenientes. Destacamos la excelente atención del personal, sobre todo de Hadi de recepción. Nos recibió con mucha amabilidad y nos proporcionó excelentes recomendaciones que hicieron nuestro viaje aún mejor.
Hemos pasado tres noches en el hotel durante agosto. La ubicación es excelente! Con una playa hermosa con todos los servicios en frente y cerca de otros puntos de interés a los que se puede acceder fácilmente en auto. El mantenimiento externo del edificio no es el mejor, y la limpieza de la habitación al llegar no fue perfecta. Sin embargo el estado de todas las instalaciones estuvo muy bien y pudimos disfrutar la estancia sin inconvenientes. Destacamos la excelente atención del personal, sobre todo de Hadi de recepción. Nos recibió con mucha amabilidad y nos proporcionó excelentes recomendaciones que hicieron nuestro viaje aún mejor.
10
Callum
Sep 12, 2025
·
Stayed 4 nights
Great hotel, newly renovated, possibly the best scrambled eggs I've had at a breakfast buffet. Bit of confusion on check in, where my booking for two people through hotels.com came to them as one person, but was promptly sorted.
Great hotel, newly renovated, possibly the best scrambled eggs I've had at a breakfast buffet. Bit of confusion on check in, where my booking for two people through hotels.com came to them as one person, but was promptly sorted.
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AI-generated summary based on recent guest reviews
Location
Beachside location is a standout, with a short walk to Cala Marçal and many nearby restaurants; the area is quiet and scenic. Some note you may want a car and public transport is limited.
Related guest reviews
10
Marco
Aug 1, 2025
·
Stayed 4 nights
Hervorragendes Abendessen, top modernisierte Zimmer, kurzer Weg zum Strand
Hervorragendes Abendessen, top modernisierte Zimmer, kurzer Weg zum Strand
10
Ecaterina
Aug 16, 2025
·
Stayed 4 nights
I really liked everything, the view from my room to the mountains, vety quiet place from the sity. 2 min from the beach. Nice dining area in the hotel. 2 swimming pools, 2 gims. Everything very clean. The only think that I didn't like it was parking. Very few spots
I really liked everything, the view from my room to the mountains, vety quiet place from the sity. 2 min from the beach. Nice dining area in the hotel. 2 swimming pools, 2 gims. Everything very clean. The only think that I didn't like it was parking. Very few spots
8
Céline
Aug 3, 2024
·
Stayed 3 nights
Hotel très correct, mais pas exceptionnel. Chambre petite et un peu vieillissante, matelas trop dur, mais propre! Petit-déjeune buffet avec énormément de choix et excellent. Piscines un peu bondées, les chaises longues sont un peu les unes sur les autres au bord de la piscine principale, je recommande la deuxième piscine même si moins d'ambiance. Hôtel bien situé, pas mal de petits restos sympas très proches (moins de 500m).
Hotel très correct, mais pas exceptionnel. Chambre petite et un peu vieillissante, matelas trop dur, mais propre! Petit-déjeune buffet avec énormément de choix et excellent. Piscines un peu bondées, les chaises longues sont un peu les unes sur les autres au bord de la piscine principale, je recommande la deuxième piscine même si moins d'ambiance. Hôtel bien situé, pas mal de petits restos sympas très proches (moins de 500m).
8
Sarah
Aug 2, 2025
·
Stayed 3 nights
We loved it here. Yes, there are some kinks with some renovations but nothing bad like these reviews said. We had no majors issues at all. The staff checked us in around 6p in about 5 mins. The grounds are very nicely manicured. The hotel is so pretty. The furnishings are very nice and beautiful. There's beautiful tile and seating and wallpaper everywhere you look. It's about a 2 minute walk to the beach across the street. There are TONS of restaurants across the street on the beach and up the hill. (Go to organics restaurant and get a fresa mojito!) There are 3 pools- 2 outdoors and 1 inside. The large 3 circle pool can sometimes get loud. But the smaller rectangle one is quiet and very peaceful. The indoor one is in a spa area that everyone can use. There's a steam room, sauna, 3 tubs that are cold, lukewarm and hot. And then a small rectangle pool. It's a very nice feature. There are beautifully tiled showers in the spa too- not private but you can rinse off. Breakfast was great. Tons of selection of foods. We had a balcony room on the 7th floor and it viewed the pools and the beach. It was beautiful. Our ac wasn't working a couple times but they sent someone immediately to fix it both times. There's a drying rack for your clothes on the balcony also. The beach is nice. Not very natural with all the beach chairs and umbrellas to rent and the buoys in the water but it's sandy and the water itself is pretty. We absolutely loved this hotel and would definitely stay again
We loved it here. Yes, there are some kinks with some renovations but nothing bad like these reviews said. We had no majors issues at all. The staff checked us in around 6p in about 5 mins. The grounds are very nicely manicured. The hotel is so pretty. The furnishings are very nice and beautiful. There's beautiful tile and seating and wallpaper everywhere you look. It's about a 2 minute walk to the beach across the street. There are TONS of restaurants across the street on the beach and up the hill. (Go to organics restaurant and get a fresa mojito!) There are 3 pools- 2 outdoors and 1 inside. The large 3 circle pool can sometimes get loud. But the smaller rectangle one is quiet and very peaceful. The indoor one is in a spa area that everyone can use. There's a steam room, sauna, 3 tubs that are cold, lukewarm and hot. And then a small rectangle pool. It's a very nice feature. There are beautifully tiled showers in the spa too- not private but you can rinse off. Breakfast was great. Tons of selection of foods. We had a balcony room on the 7th floor and it viewed the pools and the beach. It was beautiful. Our ac wasn't working a couple times but they sent someone immediately to fix it both times. There's a drying rack for your clothes on the balcony also. The beach is nice. Not very natural with all the beach chairs and umbrellas to rent and the buoys in the water but it's sandy and the water itself is pretty. We absolutely loved this hotel and would definitely stay again
8
Janelle and William
Jun 3, 2024
·
Stayed 3 nights
The hotel is dated but excellent location, friendly staff, walk to beach and restaurants, excellent pool area, free entertainment and large choice of food at breakfast although hot food tepid.
The hotel is dated but excellent location, friendly staff, walk to beach and restaurants, excellent pool area, free entertainment and large choice of food at breakfast although hot food tepid.
10
D.Küffer-Thomi
Aug 4, 2025
·
Stayed 10 nights
Sehr schöne Hotelanlage. Wir waren mit dem gesamt Paket sehr zufrieden.Der schöne Sand Strand in der Cala Marsal ist nur ein paar Meter von der Hotelanlage entfernt.
Sehr schöne Hotelanlage. Wir waren mit dem gesamt Paket sehr zufrieden.Der schöne Sand Strand in der Cala Marsal ist nur ein paar Meter von der Hotelanlage entfernt.
6
Wesley
Jun 14, 2024
·
Stayed 3 nights
Mooi groot hotel op wandelafstand van de zee en restaurants . Op de dunne muren na niet op dit hotel aan te merken .
Mooi groot hotel op wandelafstand van de zee en restaurants . Op de dunne muren na niet op dit hotel aan te merken .
8
Renee
Jun 4, 2024
·
Stayed 1 night
Je ne sais pas si c’est souvent ainsi mais pour nous, le wifi ne fonctionnait pas du tout dans notre chambre. À part ça, c’est un hôtel très bien situé pour la plage et les quelques délicieux restaurants à 5 minutes de marche
Je ne sais pas si c’est souvent ainsi mais pour nous, le wifi ne fonctionnait pas du tout dans notre chambre. À part ça, c’est un hôtel très bien situé pour la plage et les quelques délicieux restaurants à 5 minutes de marche
10
Mélanie
Sep 4, 2025
·
Stayed 4 nights
Un vrai petit coin de paradis cette hôtel entourer de palmier, à quelque pas d’une plage. intérieure rénové avec beaucoup de goût et sur le thème nature. Personnel très gentil et attentionné à vos besoin. Destination idéal pour une détente total en couple.
Un vrai petit coin de paradis cette hôtel entourer de palmier, à quelque pas d’une plage. intérieure rénové avec beaucoup de goût et sur le thème nature. Personnel très gentil et attentionné à vos besoin. Destination idéal pour une détente total en couple.
8
Daniel
Sep 29, 2024
·
Stayed 2 nights
Staff was pleasant and helpful. Hotel is located in a quiet area so it was really easy to walk around and relax in nature. In general transportation is not as reliable as compared to a major city so that may have to be a consideration for some people. The only weird thing about their breakfast is they serve the eggs cold. Unsure about that, but cold scrambled eggs are not for me. Property overlooks a nice area.
Staff was pleasant and helpful. Hotel is located in a quiet area so it was really easy to walk around and relax in nature. In general transportation is not as reliable as compared to a major city so that may have to be a consideration for some people. The only weird thing about their breakfast is they serve the eggs cold. Unsure about that, but cold scrambled eggs are not for me. Property overlooks a nice area.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and buffet variety receive frequent praise. However, hot items are often reported lukewarm or cold, labeling and allergy control can be lacking, vegan options limited, and half board drinks typically not included.
Related guest reviews
8
julien
Sep 28, 2025
·
Stayed 3 nights
Tres agreable sejour dans cet hotel qui est refait à neuf. Le personnel est tres sympa et poli . La qualité des petits déjeuner est bonne et tres varié . Je recommande
Tres agreable sejour dans cet hotel qui est refait à neuf. Le personnel est tres sympa et poli . La qualité des petits déjeuner est bonne et tres varié . Je recommande
8
Mercedes
Sep 22, 2025
·
Stayed 2 nights
The hotel is gorgeous, really spacious and the bed was super comfy. The food needs improving significantly. The best thing about this hotel is their staff. They are all so polite and helpful and welcoming. Special recognition for the receptionists (magdalena I think her name was?) and the entertainer who did archery and shooting (I think he was Italian, tattoos) he was so great! The singer on the first night (Maritza Conradie) was unbelievable. We don’t think she should be singing in a hotel, she should be on broadway! She blew us away! The food was the biggest let down. They need proper vegan options. With how nice the hotel was we had high expectations for the food but it just let us down completely. We’re vegan, and we were pretty hungry after meal times. Also, when something is without meat it needs its own serving spoon/tongs. We had some plain tomato sauce and pasta, and I pulled out 2 meat bones of my mouth that were in the sauce from people using the same spoons. It was disgusting. The salad bar, everything was full of tuna as everyone was just mixing and using the same spoons as there wasn’t one in each bowl for each ingredient. It’s a lack of control and hygiene and it really made us feel sick. The vegetable paella was burnt and tasted bad because of this. no complimentary water in the room either… We would return to this hotel as the staff were just so welcoming and the hotel in itself was lovely, but the food needs to improve dramatically beforehand.
The hotel is gorgeous, really spacious and the bed was super comfy. The food needs improving significantly. The best thing about this hotel is their staff. They are all so polite and helpful and welcoming. Special recognition for the receptionists (magdalena I think her name was?) and the entertainer who did archery and shooting (I think he was Italian, tattoos) he was so great! The singer on the first night (Maritza Conradie) was unbelievable. We don’t think she should be singing in a hotel, she should be on broadway! She blew us away! The food was the biggest let down. They need proper vegan options. With how nice the hotel was we had high expectations for the food but it just let us down completely. We’re vegan, and we were pretty hungry after meal times. Also, when something is without meat it needs its own serving spoon/tongs. We had some plain tomato sauce and pasta, and I pulled out 2 meat bones of my mouth that were in the sauce from people using the same spoons. It was disgusting. The salad bar, everything was full of tuna as everyone was just mixing and using the same spoons as there wasn’t one in each bowl for each ingredient. It’s a lack of control and hygiene and it really made us feel sick. The vegetable paella was burnt and tasted bad because of this. no complimentary water in the room either… We would return to this hotel as the staff were just so welcoming and the hotel in itself was lovely, but the food needs to improve dramatically beforehand.
8
emel
Aug 11, 2025
·
Stayed 2 nights
My stay at the hotel was a pleasant experience. The staff was very friendly, and the food service was satisfactory. If you choose half board, please note that drinks are not included and must be paid for separately. Although it isn't very expensive, it's something to be aware of. Additionally, there is no private beach service available, such as sunbeds or parasols, so you'll have to pay if you wish to use those amenities. Overall, it was a great place to stay in Cala Marsal if you're looking for peace and a natural atmosphere.
My stay at the hotel was a pleasant experience. The staff was very friendly, and the food service was satisfactory. If you choose half board, please note that drinks are not included and must be paid for separately. Although it isn't very expensive, it's something to be aware of. Additionally, there is no private beach service available, such as sunbeds or parasols, so you'll have to pay if you wish to use those amenities. Overall, it was a great place to stay in Cala Marsal if you're looking for peace and a natural atmosphere.
8
Julie
Jul 15, 2024
·
Stayed 4 nights
Notre séjour a été agréable, la plage juste en bas de l’hôtel fait tout le charme. Nous avons légèrement été déçus des buffets, le petit déjeuner est correct mais le diner n’était pas très diversifié.. De plus, avec la demi-pension hôtels.com nous n’avons pas eu d’eau comprise pour le dîner, c’était assez scandaleux. Le personnel de l’hôtel est très sympathique et souriant. Nous avons malgré tout passé un agréable séjour reposant.
Notre séjour a été agréable, la plage juste en bas de l’hôtel fait tout le charme. Nous avons légèrement été déçus des buffets, le petit déjeuner est correct mais le diner n’était pas très diversifié.. De plus, avec la demi-pension hôtels.com nous n’avons pas eu d’eau comprise pour le dîner, c’était assez scandaleux. Le personnel de l’hôtel est très sympathique et souriant. Nous avons malgré tout passé un agréable séjour reposant.
10
Alicia
Oct 19, 2025
·
Stayed 6 nights
Nous avons passé une semaine incroyable à cet hôtel à Majorque ! Tout était parfait du début à la fin. Le personnel est très accueillant et toujours à l’écoute. Le petit-déjeuner était exceptionnel, avec un large choix et des produits frais chaque matin. Le spa mérite aussi une mention spéciale : un vrai moment de détente et de bien-être. L’ambiance générale est paisible et les installations sont impeccables. Nous avons adoré notre séjour 🌴✨
Nous avons passé une semaine incroyable à cet hôtel à Majorque ! Tout était parfait du début à la fin. Le personnel est très accueillant et toujours à l’écoute. Le petit-déjeuner était exceptionnel, avec un large choix et des produits frais chaque matin. Le spa mérite aussi une mention spéciale : un vrai moment de détente et de bien-être. L’ambiance générale est paisible et les installations sont impeccables. Nous avons adoré notre séjour 🌴✨
4
Matthias Christian
Sep 19, 2024
·
Stayed 4 nights
Essen immer kalt, egal ob Frühstück (Rühreier, Spiegeleier, Speck, etc.) oder Abendessen. Qualität und Art der Zubereitung alles andere als zufrieden stellend.
Essen immer kalt, egal ob Frühstück (Rühreier, Spiegeleier, Speck, etc.) oder Abendessen. Qualität und Art der Zubereitung alles andere als zufrieden stellend.
8
Janelle and William
Jun 3, 2024
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Stayed 3 nights
The hotel is dated but excellent location, friendly staff, walk to beach and restaurants, excellent pool area, free entertainment and large choice of food at breakfast although hot food tepid.
The hotel is dated but excellent location, friendly staff, walk to beach and restaurants, excellent pool area, free entertainment and large choice of food at breakfast although hot food tepid.
8
Graeme
Jul 9, 2025
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Stayed 3 nights
When this hotel is comoleted rennovation i will deffo be back. A lot of small things that need done in room...such as no bin, toilet roll holder, do not disturb sign..Restaurantstaff very good and attentive. Food ok but no name labels. Pools all good and 2 min walk to beach
When this hotel is comoleted rennovation i will deffo be back. A lot of small things that need done in room...such as no bin, toilet roll holder, do not disturb sign..Restaurantstaff very good and attentive. Food ok but no name labels. Pools all good and 2 min walk to beach
8
Marie-Christine
Jul 29, 2025
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Stayed 2 nights
Es war alles vorhanden was man brauchte und sogar mehr. Die Poollandschaft ist der absolute Wahnsinn. Das Essen war hervorragend und abwechslungsreich. Personal immer freundlich und zuvorkommend. Wir werden definitiv wiederkommen
Es war alles vorhanden was man brauchte und sogar mehr. Die Poollandschaft ist der absolute Wahnsinn. Das Essen war hervorragend und abwechslungsreich. Personal immer freundlich und zuvorkommend. Wir werden definitiv wiederkommen
8
Daniel
Sep 29, 2024
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Stayed 2 nights
Staff was pleasant and helpful. Hotel is located in a quiet area so it was really easy to walk around and relax in nature. In general transportation is not as reliable as compared to a major city so that may have to be a consideration for some people. The only weird thing about their breakfast is they serve the eggs cold. Unsure about that, but cold scrambled eggs are not for me. Property overlooks a nice area.
Staff was pleasant and helpful. Hotel is located in a quiet area so it was really easy to walk around and relax in nature. In general transportation is not as reliable as compared to a major city so that may have to be a consideration for some people. The only weird thing about their breakfast is they serve the eggs cold. Unsure about that, but cold scrambled eggs are not for me. Property overlooks a nice area.
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AI-generated summary based on recent guest reviews
10
Kateryna
4 weeks ago
·
Stayed 2 nights
Loved the location and the beach which is just across the road. Very quiet area. The hotel is nice and the pool area was comfy and relaxing.
Loved the location and the beach which is just across the road. Very quiet area. The hotel is nice and the pool area was comfy and relaxing.
8
Deirdre
Aug 25, 2026
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Stayed 7 nights
I absolutely loved my stay here. A beautiful hotel with amazing pools. Breakfast has alot of variety and I enjoyed it every morning. Staff were so lovely, especially the household staff. My room was extremely clean and comfortable. Air-conditioning was fantastic and much needed in 30+ degrees. There's not many places I go back to but this is definitely one place I'll return to. My only thing to complain about was the extremely poor wifi. Not usable at all. The location is truly incredible, with perfect beaches and restaurants. I'll be back sooner than later. Thankyou
I absolutely loved my stay here. A beautiful hotel with amazing pools. Breakfast has alot of variety and I enjoyed it every morning. Staff were so lovely, especially the household staff. My room was extremely clean and comfortable. Air-conditioning was fantastic and much needed in 30+ degrees. There's not many places I go back to but this is definitely one place I'll return to. My only thing to complain about was the extremely poor wifi. Not usable at all. The location is truly incredible, with perfect beaches and restaurants. I'll be back sooner than later. Thankyou
10
Laurence
Aug 23, 2026
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Stayed 7 nights
Great location for the beach. Lovely staff on reception, nice and clean hotel. Great breakfast choice.
Great location for the beach. Lovely staff on reception, nice and clean hotel. Great breakfast choice.
10
Keith
Aug 19, 2026
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Stayed 7 nights
Very enjoyable weeks stay. Hotel very clean , lots of choice for breakfast and refreshing pool for cooling down. A very short stroll to lovely beach and nice restaurants. Decent entertainment on an evening but could do more for children ? Very pleasant and relaxing
Very enjoyable weeks stay. Hotel very clean , lots of choice for breakfast and refreshing pool for cooling down. A very short stroll to lovely beach and nice restaurants. Decent entertainment on an evening but could do more for children ? Very pleasant and relaxing
6
Tom
Aug 17, 2026
·
Stayed 6 nights
Overall the hotel was clean with good rooms and decent partial view of ocean. We did find the fact that you had to provide a deposit for the iron and safe pretty disappointing as these should be standard amenities for the price point. When we asked staff for assistance they seemed annoyed and not very helpful in most cases. A tip to the cleaning staff will go a long way to ensure they don’t forget to clean the room (which they did prior to the tip). Good location near the beach but parking was annoying and if you are back late at night you have to park a long way from hotel (but it’s free so I guess that’s a plus). Breakfast Buffett was good value and was a nice way to start the day. If you plan on visiting a Cala or exploring during the day this is a good spot but if you plan on spending lots of your time at the hotel you may feel the facilities are average.
Overall the hotel was clean with good rooms and decent partial view of ocean. We did find the fact that you had to provide a deposit for the iron and safe pretty disappointing as these should be standard amenities for the price point. When we asked staff for assistance they seemed annoyed and not very helpful in most cases. A tip to the cleaning staff will go a long way to ensure they don’t forget to clean the room (which they did prior to the tip). Good location near the beach but parking was annoying and if you are back late at night you have to park a long way from hotel (but it’s free so I guess that’s a plus). Breakfast Buffett was good value and was a nice way to start the day. If you plan on visiting a Cala or exploring during the day this is a good spot but if you plan on spending lots of your time at the hotel you may feel the facilities are average.
FAQs about Grupotel Cala Marsal Nature Hotel
Is parking available at the hotel?
Free self parking is available on-site.
What type of breakfast is offered and what are the serving hours?
Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
What are the standard check-in and check-out times?
Check-in time is at 15:00 and check-out time is at 11:00.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including features such as a step-free entrance and wheelchair-accessible facilities.
How is the hotel's location in relation to key landmarks?
The hotel is located in the tourist area of Porto Colom, only 200 m from a beautiful sand beach and 2 km from the center with shopping and entertainment options. A bus stop is also located 200 m from the hotel.
Does the hotel have a swimming pool?
The property features 2 outdoor swimming pools.
What are the policies regarding children staying at the hotel?
Children are allowed at the property, and kids can stay for free up to a certain age.
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Instant AI responses are based on hotel information
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.
Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
Business details
Property registration number H-PM 1501
- Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Restaurant
Swimming pool
Non-Smoking Rooms
Room Service
Tour Desk
Tennis Courts
Activities
Swimming pool
Tennis Courts
Garden
Golf Course (nearby)
Beach (Nearby)
Cycling
Billiards
Hiking
Pool Indoor
Pool Outdoor
Outdoor heated pool
Live Music
Bicycle Tour Information
Evening Entertainment
Pool (Indoor)
Outdoor Furniture
Pool (Seasonal Outdoor)
Table Tennis
Terrace
Fitness Center (nearby)
Services
Tour Desk
Housekeeping
Banquet Facilities
Safe-Deposit Box
Bicycle Rental
Luggage Storage
Self Laundry
24-Hour Front Desk
Concierge Services
General
Room Service
Restaurant
Non-Smoking Rooms
Sauna
Massage
Spa & Wellness Centre
Kids Club
Poolside Bar
Beach Sun Loungers
Snack Bar/Deli
Internet
Free Wi-Fi