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Amenities
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Dining
Enjoy Fusion cuisine at スーパーブッフェ グラスコート, one of the hotel's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Rooms
Make yourself at home in one of the 165 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks.
Location
With a stay at Keio Plaza Hotel Tokyo Premier Grand, you'll be centrally located in Tokyo, within a 5-minute drive of Shinjuku Gyoen National Garden and MUFG Stadium. This family-friendly hotel is 3.1 mi (4.9 km) from Shibuya Crossing and 4.5 mi (7.3 km) from Tokyo Dome.
What's nearby
Tokyo Metropolitan Government Building(0.2 Miles)
Shinjuku Central Park(0.3 Miles)
Omoide Yokocho(0.5 Miles)
Shinjuku Isetan(0.7 Miles)
Isetan Department Store Shinjuku(0.7 Miles)
Shinjuku Gyoen National Garden(0.8 Miles)
Tokyo Opera City Concert Hall(0.8 Miles)
Meiji Jingu Shrine(1.4 Miles)
Yoyogi Park(1.4 Miles)
Tokyo Metropolitan Gymnasium(1.4 Miles)
MUFG Stadium(1.6 Miles)
Omotesando(1.7 Miles)
Takeshita Street(1.8 Miles)
Meiji Jingu Stadium(1.9 Miles)
Omotesando Hills(2 Miles)
The preferred airport for Keio Plaza Hotel Tokyo Premier Grand is Haneda Airport (HND)(18.2 Miles)
Parking
Airport shuttle
Restaurant
Business centre
Room service
Tour desk
Tokyo Metropolitan Government Building (0.2 Miles)
Shinjuku Central Park (0.3 Miles)
Omoide Yokocho (0.5 Miles)
Shinjuku Isetan (0.7 Miles)
Isetan Department Store Shinjuku (0.7 Miles)
Shinjuku Gyoen National Garden (0.8 Miles)
25
Room details
Sleeps 4
377 ft²
29
Room details
Sleeps 2
753 ft²
25
Room details
Sleeps 2
377 ft²
23
Room details
Sleeps 2
355 ft²
25
Room details
Sleeps 2
377 ft²
30
Room details
Sleeps 2
753 ft²
Based on 912 verified reviews
AI-generated summary based on recent guest reviews
Reviews of Keio Plaza Hotel Tokyo Premier Grand describe a large, well-run base in Shinjuku with spacious rooms (especially on Premier Grand floors), impressive city views, convenient transport links, and consistently warm, efficient service that enhances most stays.
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What guests think
Reviews of Keio Plaza Hotel Tokyo Premier Grand describe a large, well-run base in Shinjuku with spacious rooms (especially on Premier Grand floors), impressive city views, convenient transport links, and consistently warm, efficient service that enhances most stays.
Guests praise cleanliness, generous amenities (including on-site 7-Eleven, multiple restaurants, and an airport limousine stop), and the value of club access with quality breakfast, afternoon tea, and evening drinks. Common drawbacks include some dated or worn non-renovated rooms, firm beds, occasional Wi‑Fi hassles, and crowding or queues at breakfast, lounges, and elevators. A few note limited laundry machines, a small gym, inconsistent lounge policies, and sporadic service lapses, while most interactions remain courteous and helpful. Expect a polished, convenient Shinjuku stay that’s best on the Premier Grand floors.
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AI-generated summary based on recent guest reviews
Facilities
Extensive on-site amenities include multiple lounges and bars with skyline views, several restaurants, a 24/7 7‑Eleven, airport limousine stop, Disney shuttle, and coin laundry. Trade‑offs noted are a small gym, limited laundry machines, and seasonal or restricted pool access.
Related guest reviews
Rachael
21 Jan 2025
·
Stayed 5 nights
Thomas
23 Jul 2025
·
Stayed 3 nights
Michelle
23 Aug 2025
·
Stayed 3 nights
Sylvia
30 Mar 2025
·
Stayed 5 nights
Andrew
27 May 2025
·
Stayed 10 nights
Bob
19 Apr 2025
·
Stayed 7 nights
WEI-YANG
28 Jul 2025
·
Stayed 3 nights
Menchie
21 Apr 2025
·
Stayed 3 nights
G
22 May 2025
·
Stayed 4 nights
KAYLA
16 Sept 2025
·
Stayed 4 nights
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms and public areas are frequently described as spotless, with housekeeping praised. However, some guests reported musty or smoky odors, mold or worn bathroom fixtures, and occasional housekeeping misses in older rooms.
Related guest reviews
Anne
16 May 2025
·
Stayed 3 nights
Gary
18 Feb 2026
·
Stayed 3 nights
Vaughn
27 Feb 2026
·
Stayed 3 nights
Grace
14 Jul 2025
·
Stayed 4 nights
david
28 Apr 2025
·
Stayed 8 nights
Savva
5 Aug 2025
·
Stayed 1 night
Wendy
8 Feb 2025
·
Stayed 1 night
Nadja
13 Apr 2025
·
Stayed 3 nights
Matthew
7 Jan 2026
·
Stayed 4 nights
YIM
6 Jun 2025
·
Stayed 10 nights
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious with impressive views, especially on Premier Grand floors, and layouts suit families. Some standard rooms feel dated, beds and pillows are firm, soundproofing varies, and Wi‑Fi authentication/performance can be frustrating.
Related guest reviews
Elizabeth
27 Jan 2026
·
Stayed 4 nights
Kwok Hing
9 Apr 2025
·
Stayed 4 nights
Lewis
3 Sept 2025
·
Stayed 8 nights
tsuyoshi
21 May 2025
·
Stayed 7 nights
Kozue
31 May 2025
·
Stayed 6 nights
Richard
1 Jun 2025
·
Stayed 6 nights
William
19 Nov 2025
·
Stayed 3 nights
Robin
17 May 2025
·
Stayed 4 nights
Ana
17 May 2025
·
Stayed 9 nights
Paulyn
25 May 2025
·
Stayed 3 nights
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AI-generated summary based on recent guest reviews
Service
Staff are widely praised as courteous, attentive, and proactive, with smooth check‑ins and helpful support. A minority reported rigid policies or brusque interactions and confusion around VIP benefits.
Related guest reviews
David J
15 Jun 2025
·
Stayed 3 nights
Sherry
18 Jun 2025
·
Stayed 7 nights
Vaughn
27 Feb 2026
·
Stayed 3 nights
Gregory
29 Nov 2025
·
Stayed 2 nights
Lisa
2 Jun 2025
·
Stayed 3 nights
Rashmi
2 Jan 2026
·
Stayed 3 nights
Kelly
24 Dec 2025
·
Stayed 1 night
Matthew
7 Jan 2026
·
Stayed 4 nights
Jon
29 Jun 2025
·
Stayed 3 nights
Christine
12 Nov 2025
·
Stayed 3 nights
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AI-generated summary based on recent guest reviews
Location
Set on the quieter west side of Shinjuku near the Metropolitan Government Building, the hotel is a short walk to Shinjuku Station, shops, and restaurants; airport buses stop on site. Some guests found the walk longer than expected or preferred livelier districts.
Related guest reviews
Elizabeth
27 Jan 2026
·
Stayed 4 nights
Gregory
29 Nov 2025
·
Stayed 2 nights
Ruth
2 Jun 2025
·
Stayed 3 nights
Sylvia
30 Mar 2025
·
Stayed 5 nights
Jonathon
3 Jun 2025
·
Stayed 7 nights
Robert
22 Oct 2025
·
Stayed 6 nights
Sylvia
17 Jul 2025
·
Stayed 7 nights
Te-chen
9 Jan 2026
·
Stayed 8 nights
Jenny
10 Apr 2025
·
Stayed 4 nights
Paloma
10 May 2025
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Dining
Breakfast and club lounge offerings receive strong praise for quality and variety, with panoramic venues enhancing the experience. Downsides mentioned are repetitive menus, early closing times, occasional queues, and higher prices in some restaurants.
Related guest reviews
zhao
2 Oct 2025
·
Stayed 4 nights
Vaughn
27 Feb 2026
·
Stayed 3 nights
Chau
7 Jun 2025
·
Stayed 3 nights
Judy
1 Jun 2025
·
Stayed 4 nights
Cecilia
10 May 2025
·
Stayed 3 nights
ISABELLE
11 Nov 2025
·
Stayed 6 nights
Ryan
18 Jun 2025
·
Stayed 4 nights
Sylvia
30 Mar 2025
·
Stayed 5 nights
eunjung
19 Jun 2025
·
Stayed 1 night
Ahmed
4 May 2025
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Jwo Ching
last week
·
Stayed 2 nights
Diego
2 weeks ago
·
Stayed 11 nights
Leo
3 weeks ago
·
Stayed 6 nights
Shunyao
15 Aug 2026
·
Stayed 2 nights
Simon
5 Aug 2026
·
Stayed 2 nights
Self-parking is available on-site for a fee of JPY 1000.00 per day, which includes in/out privileges. Parking is limited, and height restrictions apply.
A complimentary buffet breakfast is served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
A roundtrip airport shuttle is available for a surcharge of JPY 1400 per person (one-way) and JPY 700 for children up to 12 years old. Shuttle services operate at scheduled times.
The property features limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details regarding room accessibility may vary.
The hotel is centrally located in Tokyo, within a 5-minute drive of Shinjuku Gyoen National Garden and National Stadium. It is approximately 3.1 miles from Shibuya Crossing and 4.5 miles from Tokyo Dome. Public transport options are available nearby.
The hotel features a swimming pool, which is closed seasonally from September 28 to July 3. Operational hours may vary.
Children aged 0-12 are allowed in the Club Lounge until 5:30 PM and must be accompanied by an adult. One child aged 5 years old or younger stays free when occupying the parent or guardian's room using existing bedding.
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