Kabannas Liverpool

Room has electronic system that requires phone or code to open, this malfunctioned leaving us trapped in the room, we had to call reception to come and let us out, very dangerous system to have in place if fire breaks out. Room was very hot and uncomfortable with no window, requested to move to room with window but was told not available, and given a fan to help, the fan did not work at all, was broken covererd in dust and second night was even worse heat wise with no window and no flowing air, we ended up leaving early to stay at a new hotel as could not tolerate another night without a window or fan. Other guests Very loud and inconsiderate, stopping, shouting and slamming doors throughout both nights we stayed

Nice tidy clean room, for me the aircon fan above my room on the top floor was too noisy for me to get a good sleep. Location great and a free coffee machine, fan making loud humming all night was the only issue

Superb location right in the action. Stayed on a Sunday so exclusive use of large rooms was good. Great value bar. Noisy at night outside my room (101) but earplugs provided

Good location , clean , easy online checking in and out

We LOVED our stay at Kabannas. We booked specifically with them knowing they were in the middle of everything we wanted to see - pubs, clubs and restaurants. We could walk everywhere late into to night with no safety concerns at all. I did pre check in which made the process way smoother - a few people trying to self check in at the hotel were having problems. We got our room straight up, no issues, headed down and had great drinks at great prices served by friendly and helpful staff. It’s in a noisy street but we loved the vibe. Honestly, people who book here and then complain about the noise are just tosspots. We got back from partying at the Cavern Club at 2am - no access issues at all. We slept in on our comfy bed and then the helpful staff held breakfast open for us a little longer so we could eat (VERY much appreciated when one has a banging hangover 😂). Would we stay again? Hell yeah - in fact we can’t wait!!

I stayed in a 4 bed dorm for one night midweek. Two others stayed in the room and I ended up making quite good acquaintance with one - the power of hostels! The room itself was on the top floor and I found it a little cramped, but with three of us it was fine. Two of the lockers hinges were broken. The en-suite shower room was poorly designed so water goes everywhere. Check-in and access via the online key was easy for me. Others seemed to have issues, but perhaps that’s more a lack of technical literacy than anything else. If you are the kind of person who always has an issue using technology, perhaps book another place rather than wait to be confused and complain. In the small lobby downstairs there is a free coffee machine, which was very welcome in the morning. The location is right in the centre of Liverpool’s action, and that can be good or bad depending on your intentions. From our room the noise of the bars downstairs was audible until about 2am on a Thursday morning. However I was out until about 1am and managed to fall asleep okay, even without ear plugs (although those would be recommended). I wish the hostel would be more upfront about what is provided and what isn’t. Bring a towel and a padlock for the in-room locker, otherwise it’s £3 and £4 respectively. Luggage storage is available for free at check-out, even though the website mentions a charge. All a bit confusing.

Loved the key on the app, no faffing

Excellent location right in the centre of Mathew Street. Rooms can get stuffy as window was unable to be opened and also the air conditioning didn't work. Also can get very loud at night due to the area.

Amazing location, clean room. Easy check in

Location is right at the centre of the town. The room is spacious and on line check in and out is very handy.

Right in the city centre. Room was incredibly hot, noisy outside til 2 and sides of bed could do with a clean. Amazing front desk staff on Friday.

As soon as I entered the room, it was immediately clear that it was not what I had booked. I had reserved a double room, but the one I was given did not resemble the pictures advertised online. The room had a wooden floor instead of carpet, and it was noticeably dirty—the floor was sticky, and when I turned on the lights, I could see dust covering the walls. Overall, the room was not clean or well-maintained. I went to the front desk to request a room change, as this was not what I expected. However, there was no staff member present, and I had to wait approximately 20 minutes before someone arrived. When I explained the situation, I was told that there were no other rooms available. This was concerning, as multiple booking websites showed availability for the same night. After insisting, the staff member said they would “check the system,” and shortly after, they produced a list of more than ten rooms for us to view and select from. The new room we chose was slightly better, but still did not meet the standards shown in the advertised photos. There was no bath mat provided for the shower, leaving only the dirty floor, and I was informed that if I wanted an additional towel to use for safety on the tiled surface, I would need to pay £3—an item that should reasonably be included. Although this second room was an improvement over the first, it still fell far short of the quality and cleanliness expected based on the hotel’s online presentation

Brill staff, room good size and clean

Pleasantly surprised. Excellent customer service, awesome location and very clean! Will recommend this to friend and will stay here again.

I booked for two nights had one look at room and it was dirty ,and very noisy and i just had a bad vibe about the place.it was the 1st time i walked out on a place i booked.i booked another hotel and was much happier.

Amazing location, clean room. Easy check in

Very small room and shower for £295 a night, hotel was very dusty, the food was awful and overcooked and expensive with no customer service skills havin to ask for cutlery and napkins. Never again if it was for free

Clean, well-run, efficient staff & systems in an excellent location. Been my go-to place several times when I need to stay overnight in Liverpool

Clean room, pleasant staff, superb location! My new go-to accommodation in Liverpool!!!

It wasnt the best. We struggled to check in. Eventually the man decided to help. The room was ok, all though a little cramped. Bed was comfy Breakfast was rubbish and we had to pay extra. The trays were empty or low of food. Tea/coffee area was unclean, loads if spillage. We wont stay here again. The spot was ideal for the nightlife.

Right in the city centre. Room was incredibly hot, noisy outside til 2 and sides of bed could do with a clean. Amazing front desk staff on Friday.

This is a hotel in the middle of many night clubs. The music is very loud and they stay loud until about 4 in the morning. The hotel gives you ear plugs but they don’t work.

Room has electronic system that requires phone or code to open, this malfunctioned leaving us trapped in the room, we had to call reception to come and let us out, very dangerous system to have in place if fire breaks out. Room was very hot and uncomfortable with no window, requested to move to room with window but was told not available, and given a fan to help, the fan did not work at all, was broken covererd in dust and second night was even worse heat wise with no window and no flowing air, we ended up leaving early to stay at a new hotel as could not tolerate another night without a window or fan. Other guests Very loud and inconsiderate, stopping, shouting and slamming doors throughout both nights we stayed

Comfy beds

Fine if you’re looking for a place to crash on a night out. Basic facilities and very noisy.

Excellent location right in the centre of Mathew Street. Rooms can get stuffy as window was unable to be opened and also the air conditioning didn't work. Also can get very loud at night due to the area.

Location is right at the centre of the town. The room is spacious and on line check in and out is very handy.

Avoid if you want sleep or if you're a solo female traveller. Stayed in Room 309 which is a family room. Even with all the windows closed, the noise from the surrounding bars and clubs is deafening. The music levels and sounds from customers outside kept us awake until after 2am. The owners clearly know there is a noise problem with this venue, as there were disposable ear buds on each bed. These do not work to kill all the noise. The noise inside is just as bad. The place was full of people coming back from nights out. On our floor, there was a constant stream of shouting and door banging, with drunken people returning to their rooms. At 5am we had to get up and ask a neighbouring room to stop shouting. There was no member of staff around to intervene and no security. In fact there is no proper reception are in this hostel and if there's a need for staff to help, you can't find anyone. This puts your own safety at risk. In total we had about 3 hours sleep due to all the noise and internal commotion. Worst of all, there are no security checks or security doors inside. So anyone can follow you inside the building and get free access to the lifts, corridors and rooms. I twice entered the hostel before midnight and not once was I asked to confirm I was a guest. Nor was there a security door to stop someone gaining access to our floor. Not great if you're a solo female. Would not recommend to anyone. A poor imitation of the previous hostel at this site.

Very small room and shower for £295 a night, hotel was very dusty, the food was awful and overcooked and expensive with no customer service skills havin to ask for cutlery and napkins. Never again if it was for free

It wasnt the best. We struggled to check in. Eventually the man decided to help. The room was ok, all though a little cramped. Bed was comfy Breakfast was rubbish and we had to pay extra. The trays were empty or low of food. Tea/coffee area was unclean, loads if spillage. We wont stay here again. The spot was ideal for the nightlife.

Check-in online and everything online. The problem is that you don't get a confirmation about what you have booked. I booked early access towel... And got no information about it. When I asked got an AI answer to pay extra...so I paid for a towel twice but only got one

As soon as I entered the room, it was immediately clear that it was not what I had booked. I had reserved a double room, but the one I was given did not resemble the pictures advertised online. The room had a wooden floor instead of carpet, and it was noticeably dirty—the floor was sticky, and when I turned on the lights, I could see dust covering the walls. Overall, the room was not clean or well-maintained. I went to the front desk to request a room change, as this was not what I expected. However, there was no staff member present, and I had to wait approximately 20 minutes before someone arrived. When I explained the situation, I was told that there were no other rooms available. This was concerning, as multiple booking websites showed availability for the same night. After insisting, the staff member said they would “check the system,” and shortly after, they produced a list of more than ten rooms for us to view and select from. The new room we chose was slightly better, but still did not meet the standards shown in the advertised photos. There was no bath mat provided for the shower, leaving only the dirty floor, and I was informed that if I wanted an additional towel to use for safety on the tiled surface, I would need to pay £3—an item that should reasonably be included. Although this second room was an improvement over the first, it still fell far short of the quality and cleanliness expected based on the hotel’s online presentation

Brill staff, room good size and clean

Friendly clean easy check in and out

Pleasantly surprised. Excellent customer service, awesome location and very clean! Will recommend this to friend and will stay here again.

You cannot call this a hotel - it's a hostel! It's the worse place I've ever stayed in! Check in was a nightmare, so many questions to answer and then had to pay £22 to store my luggage! and £3.80 in city tax. None of this was mentioned when I booked! Staff were rude and very unhelpful.

Staff where friendly and place was clean

Clean room, pleasant staff, superb location! My new go-to accommodation in Liverpool!!!

Normally have a great stay at Kabannas and give them 5 stars but there were problems with payment, room was really hot, lady above me snored away (I had good ear plugs in) and then was on her laptop at 6am tapping away. Really poor night’s sleep. Room and bedding were clean.

It wasnt the best. We struggled to check in. Eventually the man decided to help. The room was ok, all though a little cramped. Bed was comfy Breakfast was rubbish and we had to pay extra. The trays were empty or low of food. Tea/coffee area was unclean, loads if spillage. We wont stay here again. The spot was ideal for the nightlife.

This is a hotel in the middle of many night clubs. The music is very loud and they stay loud until about 4 in the morning. The hotel gives you ear plugs but they don’t work.

Superb location right in the action. Stayed on a Sunday so exclusive use of large rooms was good. Great value bar. Noisy at night outside my room (101) but earplugs provided

Good location , clean , easy online checking in and out

Location is very central and handy

This accommodation is in a very convenient location for the city centre. However, it seems better suited for stag and hen parties, as it can be extremely noisy. Loud music plays outside until the early hours, followed by street cleaning in the morning. The bed is reasonably comfortable, and the decor is decent—just don’t look too closely!

ease of checkin and convenient location

Excellent location right in the centre of Mathew Street. Rooms can get stuffy as window was unable to be opened and also the air conditioning didn't work. Also can get very loud at night due to the area.

Location is right at the centre of the town. The room is spacious and on line check in and out is very handy.

Excellent stay in centre of city.

Clean room, pleasant staff, superb location! My new go-to accommodation in Liverpool!!!

Superb location right in the action. Stayed on a Sunday so exclusive use of large rooms was good. Great value bar. Noisy at night outside my room (101) but earplugs provided

I had a great stay very close liverpool centre. I had food in the building and it was really good.

We LOVED our stay at Kabannas. We booked specifically with them knowing they were in the middle of everything we wanted to see - pubs, clubs and restaurants. We could walk everywhere late into to night with no safety concerns at all. I did pre check in which made the process way smoother - a few people trying to self check in at the hotel were having problems. We got our room straight up, no issues, headed down and had great drinks at great prices served by friendly and helpful staff. It’s in a noisy street but we loved the vibe. Honestly, people who book here and then complain about the noise are just tosspots. We got back from partying at the Cavern Club at 2am - no access issues at all. We slept in on our comfy bed and then the helpful staff held breakfast open for us a little longer so we could eat (VERY much appreciated when one has a banging hangover 😂). Would we stay again? Hell yeah - in fact we can’t wait!!

Very small room and shower for £295 a night, hotel was very dusty, the food was awful and overcooked and expensive with no customer service skills havin to ask for cutlery and napkins. Never again if it was for free

It wasnt the best. We struggled to check in. Eventually the man decided to help. The room was ok, all though a little cramped. Bed was comfy Breakfast was rubbish and we had to pay extra. The trays were empty or low of food. Tea/coffee area was unclean, loads if spillage. We wont stay here again. The spot was ideal for the nightlife.