Name: TownePlace Suites by Marriott Lafayette
Address: 163 Frontage Road, Lafayette East, Lafayette, Indiana, United States of America, Lafayette, Tippecanoe County, United States of America
Rating: 8.2

What guests think

Reviews of TownePlace Suites by Marriott Lafayette highlight friendly staff and spacious, well-equipped suites, but recurring renovations and maintenance problems, plus some facility closures, temper stays, with construction noise, limited parking, and issues around pools, hot tubs, and room fixtures.

Cleanliness feedback is mixed, ranging from spotless rooms to reports of dirty carpets, stained surfaces, and inconsistent housekeeping. Breakfast is frequently praised, though a few guests found it disappointing, and the location is convenient to shopping but a drive from Purdue. Overall, expect a practical, apartment-style stay rather than a polished resort feel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovations led to limited parking and occasional elevator outages. Pool and hot tub were repeatedly reported as closed, cold, or dirty, with towels sometimes unavailable.

Related guest reviews

6

Michael

Feb 25, 2024

·

Stayed 1 night

Pool & whirlpool green & cloudy. Will not Come back

10

Jennifer

Apr 14, 2025

·

Stayed 1 night

Great facility and accommodations. Parking was limited.

8

Joshua

Jul 4, 2025

·

Stayed 1 night

Only one elevator.

10

Natalie

Jul 13, 2024

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Stayed 1 night

We had a great stay! The kitchen in the room had everything you could ever need. You’re able to borrow games and whatever else you may need! Clean room and they had a snack section by the front desk for when you get late night cravings. The pool was a decent size and was decently clean. The fitness center looked good. Free weights, treadmills and one other thing I think. No towels were out to use by the pool though :/ I really enjoyed my time here and plan on staying again when I’m in town to visit family!

2

Gregory

Jan 12, 2025

·

Stayed 1 night

Under renovation and had no running water several hours the first day and the following morning so no toilet shower etc. Room temp very hot even with heater off and windows open. Hot tub cold. At least gave us our money back.

4

Jana

Apr 16, 2025

·

Stayed 3 nights

I was disappointed to pay full price for a hotel under construction (not aware of this until arrived). Parking was limited because of the construction and the parking area was full of trash. They were working and jack hammering during the days and I was unable to take a nap between my events. I mentioned all this at the check out and the worker told me she would tell her manager but I have not heard anything yet.

8

Ellis

May 14, 2024

·

Stayed 5 nights

The facilities of the property need some renovations and upgrades. For examples: 1) The toilets were running 2) The elevator was not functioning On the overall customer service front, the hotel staff was very friendly and helpful.

6

Jack

Feb 21, 2024

·

Stayed 5 nights

I had a room that had not been updated yet, so there was a lot of little things that just weren’t right. I saw the end of my bed. It tilted and then slam down on the floor when I stood up. The chair at the desk was all peeling. There was a humidity problem at the pool so they had all these fans running that you could hardly hear anyone talk.

4

Hannah

Feb 20, 2023

·

Stayed 1 night

We were very disappointed with our stay. There were no towels or hand soap in the room, when we asked for some we were told they would have to hunt down some soap and they were washing all of the towels. We never got our towels after hours of waiting. The pool was disgusting. Full of dirt and hair and it was probably 50°. There were also unsupervised teenagers swimming in the pool in their underwear. Since we have little kids we had to leave the pool immediately which we couldn’t swim in anyways because of how cold and dirty it was. Not worth what we had to pay for a room.

8

Katy

Nov 20, 2023

·

Stayed 1 night

Check in hostess was friendly and gave us a free upgrade. She was terrific! Breakfast was beyond expectations! Delicious variety. The wait staff kept everything hot and filled. Pool and hot tub were not open and in working order. We did choose this hotel in part so we could hot tub. This was disappointing. Front desk gal said we could go down the street to their other hotel, Comfort Inn, and use their hot tub. We chose not to do that in November.

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Cleanliness

Cleanliness feedback is mixed: several guests praised spotless rooms and fresh common areas, while others reported dirty carpets and floors, stained surfaces, stray hairs, and inconsistent or delayed housekeeping.

Related guest reviews

10

Tom

Apr 29, 2024

·

Stayed 1 night

Very clean and quiet hotel

4

Josh

Sep 7, 2025

·

Stayed 1 night

Nothing unique. Checked in to a room with a dirty toilet, dishes clean but still in the dishwasher and a shower door that wouldn't stay closed (thought there was a ghost was in the shower 🚿) , but most importantly their was no body wash or conditioner. The hot tub in the pool didn't work and the breakfast was awful! With all that money invested. I hope they get it turned around after the slow start.

10

Sierra

Nov 8, 2025

·

Stayed 8 nights

The room was spotless and smell clean the staff was very helpful and friendly

6

James

Dec 26, 2023

·

Stayed 2 nights

Bathroom smelled. tub drain was just laying in the tub .

8

Michael

Jul 29, 2025

·

Stayed 1 night

Clean room quiet building staff helpful

4

David

Oct 5, 2025

·

Stayed 1 night

There was a smashed dead bug on the window ledge. There was a disgusting hairball thing in the bottom of a kitchen cabinet. The ceiling stains were orange with probably mold growing

6

Lucky

Aug 19, 2025

·

Stayed 5 nights

Housekeeping was nonexistent for most of my stay (5 nights)

2

Elizabeth

May 4, 2025

·

Stayed 1 night

Property is under construction. Room : couch was broken, gloves the maid used to clean the bathroom were still in the bathroom, towels need to be replaced, lock on the door was useless, piece was missing. Pool area, left something to be desired, sat in the hot tub and I watched another guest, pull out a chunck of hair.

4

Brittani

May 10, 2025

·

Stayed 2 nights

Room was really dirty. Carpet was wet on first day. Walked around barefoot and feet were filthy. Had to buy socks to walk in because the floor was so dirty. Food under the bed as well.

10

Denita

Dec 30, 2024

·

Stayed 3 nights

The cleanliness of the whole Hotel everything was so fresh front desk was so polite aa well as breakfast host

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Rooms

Suites are spacious with practical kitchens and layouts, offering comfortable space for families. However, multiple reviews note worn furnishings and in-room maintenance issues (e.g., AC, locks, and fixture problems).

Related guest reviews

10

Sarah

Jul 29, 2023

·

Stayed 1 night

Great place with room for our family to spread out. Great deal for the space.

10

Brittni

Dec 4, 2024

·

Stayed 1 night

Room was comfortable and roomy! We did ask for 2 beds but we only got one room.

10

Rickey J

Jun 12, 2025

·

Stayed 1 night

The sofa was wire out

4

Sara

Mar 10, 2025

·

Stayed 3 nights

The carpet in our room was coming up. There were stains on the floor ceiling and curtains. The couch was slanted downward so you would slide right off of it. The hallways smelled of smoke. The whole condition of the hotel seemed old and needing renovation.

10

Marie

Aug 23, 2025

·

Stayed 2 nights

We had a very nice studio room

10

Anand

May 12, 2024

·

Stayed 3 nights

Rooms are spacious and clean. Location is off the main shopping area on South St, probably not a bad thing as traffic can be hectic on that road. Free breakfast is good. It is a bit far from Purdue. There are not that many places to eat nearby.

6

Christine

Oct 16, 2025

·

Stayed 1 night

The noise of people going in and out of rooms. And they have no working ice machines for the guest

6

Rex

Dec 25, 2023

·

Stayed 1 night

Check in was good. The room needs to be updated. The dining table laminate was coming off, wobbly and chipped chairs. Table lamp had no nut to keep the shade on. Bedroom table also had the laminate coming off. Luckily the bed was very comfortable. Most likely will not stay here again

6

Christine

Oct 15, 2025

·

Stayed 2 nights

My family and I recently stayed at Townhouse Suites and had a total of four rooms booked. While the staff was friendly and the rooms were very clean, we encountered several maintenance issues that made our stay less comfortable than expected. Two of the rooms had air conditioners that did not work properly, leaving them warm and stuffy. Two other rooms had problems with the door locks, which didn’t latch securely and raised safety concerns. Additionally, one of the rooms had a shower door that wouldn’t stay closed, causing water to leak onto the bathroom floor each time it was used.

2

Matt

Nov 16, 2024

·

Stayed 1 night

The room was clean but the beds were small and the comforters had stains washed in. Check -in I told them I already paid on third party app. Still had to swipe card. Had a bad feeling about that.After checking out, I checked my bank and there was three 160$ charges from Towneplace Suites. I'm broke now. They said they fixed it, refund won't come for five days. We'll, I was only going to use the money for another hotel room. So no big deal, I will just find a wooded area and maybe sneak back there to sleep to night, it's not like Towneplace or Marriott is going to give up a room to help someone out they screwed royally over. Profits over all. Profit get that market share I'm so sick of hotels in my town fing me over and I've spent 15,000 on hotels this year alone, promise u that five grand is from theft

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Service

Service is frequently described as friendly and accommodating, with quick help at the desk and proactive communication. Some guests experienced delays, billing problems, or poor follow-up during busy periods.

Related guest reviews

10

Akmam

Feb 6, 2023

·

Stayed 1 night

Excellent customer service. Front office manager Darlenne remembered our request for early check in. She greeted me with my last name and was very curteous. Other staffs were also very professional and helpful.

10

Tami

May 13, 2024

·

Stayed 3 nights

The staff at this hotel is outstanding. They made us feel very welcome and went out of their way to help us.

10

Sierra

Nov 8, 2025

·

Stayed 8 nights

The room was spotless and smell clean the staff was very helpful and friendly

10

Erik

Nov 29, 2025

·

Stayed 1 night

Wonderful staff. Clean and comfortable bed. Would definitely stay here again.

8

Michael

Jul 29, 2025

·

Stayed 1 night

Clean room quiet building staff helpful

4

Jacqueline

Feb 25, 2024

·

Stayed 1 night

Unfortunately, they had little housekeeping help on the Saturday afternoon we checked in. We had to wait an hour to get a room ready for us. That is beyond the normal 300pm check in time. We arrived at 3:30 pm. Bathtub accessories were broken off the shower wall and just sitting on the side. The hotel was okay, but I think they need more routine simple maintenance and more help. Though, I understand employees are hard to come by in this economic climate.

2

Chad

Feb 19, 2023

·

Stayed 1 night

Room was not ready even though we checked in at 4:30 and check in was 3pm. Staff was apologetic and kind but offered nothing in apology. Good staff here and room is nice but it would be nice to know hotel is under remodeling.

2

Jacob

Apr 12, 2025

·

Stayed 1 night

Was disappointed that one hour prior to check in received a call that our reservation was cancelled. Leaving us in a hardship for last minute arrangements.

10

Tracy

Oct 24, 2024

·

Stayed 10 nights

This is the second time I have had my mom stay there. They have been so helpful to her.

2

Matt

Nov 16, 2024

·

Stayed 1 night

The room was clean but the beds were small and the comforters had stains washed in. Check -in I told them I already paid on third party app. Still had to swipe card. Had a bad feeling about that.After checking out, I checked my bank and there was three 160$ charges from Towneplace Suites. I'm broke now. They said they fixed it, refund won't come for five days. We'll, I was only going to use the money for another hotel room. So no big deal, I will just find a wooded area and maybe sneak back there to sleep to night, it's not like Towneplace or Marriott is going to give up a room to help someone out they screwed royally over. Profits over all. Profit get that market share I'm so sick of hotels in my town fing me over and I've spent 15,000 on hotels this year alone, promise u that five grand is from theft

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AI-generated summary based on recent guest reviews

Location

Convenient to shopping corridors; a drive from Purdue. Some dining options are within walking distance, though availability may feel limited.

Related guest reviews

8

Michele

Oct 11, 2024

·

Stayed 2 nights

The property is nice, it is under going renovations. Enjoyed the daily breakfast but there are restaurants within walking distance. Room was clean

10

Shaloo

Aug 23, 2023

·

Stayed 12 nights

We stayed here to drop our kid to Pudue...not vey far just 15 mins drive. Close to all major shopping area. Staff is very friendly and ho beyond to help younif need anything.

10

Anand

May 12, 2024

·

Stayed 3 nights

Rooms are spacious and clean. Location is off the main shopping area on South St, probably not a bad thing as traffic can be hectic on that road. Free breakfast is good. It is a bit far from Purdue. There are not that many places to eat nearby.

6

Jackie

May 10, 2023

·

Stayed 2 nights

I like the location. Did not like after check in our room was open and wasn’t ready but they were able to accommodate us into another room.

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Dining

Breakfast is generally well regarded for variety and quality, though a few guests found it disappointing.

Related guest reviews

8

Michele

Oct 11, 2024

·

Stayed 2 nights

The property is nice, it is under going renovations. Enjoyed the daily breakfast but there are restaurants within walking distance. Room was clean

4

Josh

Sep 7, 2025

·

Stayed 1 night

Nothing unique. Checked in to a room with a dirty toilet, dishes clean but still in the dishwasher and a shower door that wouldn't stay closed (thought there was a ghost was in the shower 🚿) , but most importantly their was no body wash or conditioner. The hot tub in the pool didn't work and the breakfast was awful! With all that money invested. I hope they get it turned around after the slow start.

10

Tina

Jun 14, 2022

·

Stayed 6 nights

Booked this hotel based on ratings and it geing dog friendly. Only a $75 pet fee for the 6 night stay. Staff was very accommodating and friendly. Breakfast was great and always enough. Room was clean and comfortable. Maid service was excellent. Will definitely syay again, highly recommend!

10

Lakisha

Dec 3, 2023

·

Stayed 2 nights

Pool and breakfast great hotel will book again

10

CLAUDIA

Jul 13, 2024

·

Stayed 2 nights

Nice rooms, we’ll equipped. Breakfast was great.

8

Patrick

Jan 4, 2023

·

Stayed 19,356 nights

I like the complimentary breakfast options.

10

Anand

May 12, 2024

·

Stayed 3 nights

Rooms are spacious and clean. Location is off the main shopping area on South St, probably not a bad thing as traffic can be hectic on that road. Free breakfast is good. It is a bit far from Purdue. There are not that many places to eat nearby.

8

Mary

Jun 5, 2024

·

Stayed 1 night

Breakfast was disappointing but otherwise everything was fine

10

Denita

Dec 30, 2024

·

Stayed 3 nights

The cleanliness of the whole Hotel everything was so fresh front desk was so polite aa well as breakfast host

8

Katy

Nov 20, 2023

·

Stayed 1 night

Check in hostess was friendly and gave us a free upgrade. She was terrific! Breakfast was beyond expectations! Delicious variety. The wait staff kept everything hot and filled. Pool and hot tub were not open and in working order. We did choose this hotel in part so we could hot tub. This was disappointing. Front desk gal said we could go down the street to their other hotel, Comfort Inn, and use their hot tub. We chose not to do that in November.

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TownePlace Suites by Marriott Lafayette.ec-9g4sk8{display:inline-block;width:var(--layout-spacing-s200);}

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Guest reviews

Very good

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TownePlace Suites by Marriott Lafayette