The Robertson Hotel

Beautiful heritage property. Friendly staff. Great food. Lots of thought of little touches like the bookshelf and coffee tea making facility on the floor I was staying at. Also the fire places, piano, and lounges everywhere makes this place special and welcoming. It wasn’t my first time here and will not be my last. Highly recommend nearby attractions. Fitzroy Falls (also has a tourist centre and cafe), Belmore falls (both falls can be seen within a couple hundred meters if not less, with the option to walk further), Robertson Pies, the local shops attraction including the cheese and olives store, etc.

We have just stayed 4 nights at the Robertson Hotel which was very disappointing. Our room was spacious however it lacked so much. There was no wardrobe or draws in the room only a towel rack to hang cloths. There was no tea or coffee making in the room only in the hallway for everyone to use which kept running out of coffee. There was no fridge in the room. We normally only use skim milk in our tea and coffee so we carry our own but we were not able to have it for the 4 nights as we could not keep our milk cold. There was only 1 single exposed PowerPoint which was at floor level. All other power points were behind the bed. With only 1 single PowerPoint how do we and families charge multiple phones, ipads and laptops and not even have a table to put them on. My partner likes to wash her hair while we are away but there was no hair dryer in the bathroom and I use an electric shaver however there was no PowerPoint in the bathroom to use her travel hair dryer and my electric shaver. Some of the blackout curtains need replacing as they were badly torn. The hotel has that old world charm and is expensive to stay however having stayed in many hotels throughout the world and within Australia I could only give it a 2 1/2 to 3 star rating. The accommodation rooms are on the 1st and 2nd floors with no lift.

As a heritage style building it is quaint, but the lack of a lift and no air conditioning is not ideal. The general shared area for communal tea making and adjacent library are not cleaned or vacuumed regularly. Room windows cannot be opened despite absence of air conditioning. Overpriced for the service provided.

Everything is unique about this property, truly like stepping back in time. Best spot is sitting in front of the fire & the staff are exceptional especially front desk

Beautiful old world charm. Amazing dining and sitting room and sunroom. Delicious food, service by Luca especially outstanding. Quiet, private and very relaxing. Bathrooms however very outdated and lacking in comfort. Not enough lighting for reading in the main lounge room either. No clear directions for car parking either.

A pleasant stay, comfortable bed, lovely bathroom, great bar and relaxing sitting areas. Winter would be extra special. Parking not so good and no staff when checking out, waited far too long and it’s become very pricey.

Our initial room had no toilet or bathroom then the second room was tiny had no storage whatsoever, not a single drawer or cupboard! Nowhere to put toiletries in the bathroom and the cold water supply so impossible to have a shower. Also no lift so moving luggage up 3 floors was very hard.

was amazing place to Celebrate my husband 65 th birthday I Recommend go for drive Bowral town. Nice cafe and shop . Robertson hotel was excellent. As soon we arrived we are greeted with lovely happy smiles with front desk and staff were lovely and friendly. We did walk around the garden and nice lovely pool areas. At night we seat at the bar for a nice cocktail and husband have a beer. Buffet Breakfast was so good with barrista coffee. I cant say any more - it was a beyond expectation of this hotel. As someone who has been working in hospitality and hotels for more then 30 yrs, I like to share my experience on this hotel. I recommend this hotel was excellent. only one thing on this hotel my comment is room don't have air in the room . I still give the hotel 4.5 ⭐⭐⭐⭐✨

The Stay was good , parking was okay , the shower was very very hot and took a bit to adjust as taps were quite sensitive. Bed was a bit uncomfortable. Room was clean and tidy, bathroom was lovely in our queen room. Bar area was nice, really like the fireplaces. Staff were lovely and helpful. A big old Hotel with charm.

We were only at the hotel for a short time, and so did not sample all that The Robertson had to offer. The staff were friendly and efficient and the room was huge with a wonderful en-suite. Parking was a little scarce and the road through the car park could do with some work to fill in the potholes. The hotel is beautiful and the ambiance continues throughout the hotel. We would definitely return for the right occasion.

Stunning place to stay. So peaceful, so clean, so stylish. We loved sitting by the fire in the evening. Staff very helpful

The property condition is not good at all ! Rooms are smelly!

I had a room with shared bathroom. Room was nice and quiet. There are 2 shared bathrooms- one for ladies and one for gents. The ladies had 3 toilets and 2 XXL shower cubicles to shower and dress. Very clean, tidy and well stocked. Downside was my room was at the end of the hall so a bit of a walk at night. Lovely old charm hotel. We enjoyed a Murder Mystery night. The food was ok, would have been better warm. Breakfast was also cold - warming up the plates would help on cold days.

As a heritage style building it is quaint, but the lack of a lift and no air conditioning is not ideal. The general shared area for communal tea making and adjacent library are not cleaned or vacuumed regularly. Room windows cannot be opened despite absence of air conditioning. Overpriced for the service provided.

Wonderful Christmas in July weekend stay. All the staff were very friendly. The rooms have been been tastefully renovated since I last stayed here 4 years ago. The Christmas 'feel' was excellent - decorations, music, food, Santa, etc! Highly recommended!

Fantastic and well run Xmas in July event, including a bagpiper and Santa, the friendliest of staff. Rooms are a little tired but very clean with comfortable beds. Would highly recommend.

Beautiful property with lovely gardens. Quiet and peaceful. Room was great. The only downside was that smoke from the fires downstairs could be smelt in the room. Overall a lovey stay.

The room was spotless. However, we were there for three nights and the room was not serviced during our stay.

The Stay was good , parking was okay , the shower was very very hot and took a bit to adjust as taps were quite sensitive. Bed was a bit uncomfortable. Room was clean and tidy, bathroom was lovely in our queen room. Bar area was nice, really like the fireplaces. Staff were lovely and helpful. A big old Hotel with charm.

Lovely old style building. Room comfortable and quiet but the only option available at time of booking were rooms with a shared bathroom. Which was the main problem with the stay. Initially we had access to a shared bathroom next to our room. But the bathroom doors didn't lock (or even close properly) and the toilet cistern leaked continually. When we reported this to the front desk, instead of fixing the door and cistern they simply closed off the bathroom and re-directed us to other shared bathrooms further away. The hotel was full and these older (under)renovated bathrooms were simply not up to the task. Hair in all the drains, and generally messy. Limited shower cubicles etc. If the hotel persists with shared facilities they really need modern bathrooms...

Somewhat dated bedrooms, no facilities to make a hot drink. Location excellent

The hotel rooms are tired and in need of some TLC. The food was ordinary and very overpriced.

Beautiful old world hotel. Love the fireplaces and the knick knacks around the hotel. Needs a lot of maintenance. Our toilet door wouldn't close. One of the cold taps wouldn't turn on and the two hot taps wouldn't turn off! Heating in room also didn't work.

We have just stayed 4 nights at the Robertson Hotel which was very disappointing. Our room was spacious however it lacked so much. There was no wardrobe or draws in the room only a towel rack to hang cloths. There was no tea or coffee making in the room only in the hallway for everyone to use which kept running out of coffee. There was no fridge in the room. We normally only use skim milk in our tea and coffee so we carry our own but we were not able to have it for the 4 nights as we could not keep our milk cold. There was only 1 single exposed PowerPoint which was at floor level. All other power points were behind the bed. With only 1 single PowerPoint how do we and families charge multiple phones, ipads and laptops and not even have a table to put them on. My partner likes to wash her hair while we are away but there was no hair dryer in the bathroom and I use an electric shaver however there was no PowerPoint in the bathroom to use her travel hair dryer and my electric shaver. Some of the blackout curtains need replacing as they were badly torn. The hotel has that old world charm and is expensive to stay however having stayed in many hotels throughout the world and within Australia I could only give it a 2 1/2 to 3 star rating. The accommodation rooms are on the 1st and 2nd floors with no lift.

I had a room with shared bathroom. Room was nice and quiet. There are 2 shared bathrooms- one for ladies and one for gents. The ladies had 3 toilets and 2 XXL shower cubicles to shower and dress. Very clean, tidy and well stocked. Downside was my room was at the end of the hall so a bit of a walk at night. Lovely old charm hotel. We enjoyed a Murder Mystery night. The food was ok, would have been better warm. Breakfast was also cold - warming up the plates would help on cold days.

We had a lovely stay. The rooms were large and the bathroom was huge. The staff were very accommodating and the hotel was lovely and warm.

A pleasant stay, comfortable bed, lovely bathroom, great bar and relaxing sitting areas. Winter would be extra special. Parking not so good and no staff when checking out, waited far too long and it’s become very pricey.

Loved the historical hotel, with the fireplaces and decorative touches. Spacious room just a shame no where to store clothes.

Our initial room had no toilet or bathroom then the second room was tiny had no storage whatsoever, not a single drawer or cupboard! Nowhere to put toiletries in the bathroom and the cold water supply so impossible to have a shower. Also no lift so moving luggage up 3 floors was very hard.

The Robertson Hotel has charm and the rooms are well appointed.

Loved the country house charm, and great staff!

It was a very nice stay checkin staff on arrival were amazing.However check out very poor the young man was rude and didnt seem to know what he was doing.Made the trip for our friends and us a bit sour spoiled the whole experience..Shame

The historical charm and beauty is one thing but so is the incredible service by the front desk staff. Both (gentleman on Saturday & lady on Sunday) were incredibly helpful & welcoming in a warm way and we left feeling so grateful for the overall experience! There is nothing to fault with this property we absolutely adored our stay and will be back time and time again. What a beautiful building, grounds, service & town so happy we found this gem!

Very enjoyable and friendly staff

The room was amazing. The checkin process was efficient. The gardens were amazing and peaceful. Also, Jason and Annela were friendly, professional and helped make my stay a fantastic one. Thank you.

A pleasant stay, comfortable bed, lovely bathroom, great bar and relaxing sitting areas. Winter would be extra special. Parking not so good and no staff when checking out, waited far too long and it’s become very pricey.

After booking on line on day of arrival, received a call during lunch from hotel demanding credit card. Dod not feel comfortable giving so declined. On check in reception was rude, did not say welcome or hello, or have a nice stay. My credit card was typed manually into the hotel computer which made me feel uncomfortable. Despite hotel being empty was put in small room with good view of the bins. On checkout manager was rude in providing directions to pool. I noticed that as soon as we had left the room a cleaner went to a room to check, coming back with a towel we forgot. I have no idea if they deleted my credit card detail. In all the commotion i left my phone charger in room which hotel will nit send me without me first posting a reply paid envelop.

Staff completely uncontactable after 5pm....

Great stay and the staff were amazing

The service from all staff was excellent, particularly Paula

Stunning place to stay. So peaceful, so clean, so stylish. We loved sitting by the fire in the evening. Staff very helpful

Beautiful heritage hotel with stunning interior and great ambience located on beautiful grounds with forests, animals and gardens. Perfect for nice quiet getaways

We had a great stay at The Robertson. We enjoyed the grand old hotel and grounds. The staff were helpful and very kind. We enjoyed a couple meals there and the food was terrific.

The grounds were beautiful and the property was unique and historical. The staff were lovely and went above and beyond.

Beautiful location beautiful grounds and dinner was excellent

Somewhat dated bedrooms, no facilities to make a hot drink. Location excellent

Beautiful heritage property. Friendly staff. Great food. Lots of thought of little touches like the bookshelf and coffee tea making facility on the floor I was staying at. Also the fire places, piano, and lounges everywhere makes this place special and welcoming. It wasn’t my first time here and will not be my last. Highly recommend nearby attractions. Fitzroy Falls (also has a tourist centre and cafe), Belmore falls (both falls can be seen within a couple hundred meters if not less, with the option to walk further), Robertson Pies, the local shops attraction including the cheese and olives store, etc.

Close to our wedding venue

Beautiful property with lovely gardens. Quiet and peaceful. Room was great. The only downside was that smoke from the fires downstairs could be smelt in the room. Overall a lovey stay.

Robertson is a lovely little town, the the Robertson hotel was warm and cozy and put on a great "Xmas in July" meal. Loved it

The property has such character and the gardens are lovely. The food at the restaurant was delicious. We were lucky to be able to stay in a large king room for a great price as it was a Sunday night. We will definitely stay again.

We had a great stay at The Robertson. We enjoyed the grand old hotel and grounds. The staff were helpful and very kind. We enjoyed a couple meals there and the food was terrific.

Great location for our Christmas in July dinner and stay with friends. They did run out of quite a few of the bottles of wine though

Second visit almost as good as the first. Lovely old hotel, great vibes in the lounge area. Chose to eat in town as menu had changed since our last visit and had limited options.

Beautiful location beautiful grounds and dinner was excellent

The hotel rooms are tired and in need of some TLC. The food was ordinary and very overpriced.

I had a room with shared bathroom. Room was nice and quiet. There are 2 shared bathrooms- one for ladies and one for gents. The ladies had 3 toilets and 2 XXL shower cubicles to shower and dress. Very clean, tidy and well stocked. Downside was my room was at the end of the hall so a bit of a walk at night. Lovely old charm hotel. We enjoyed a Murder Mystery night. The food was ok, would have been better warm. Breakfast was also cold - warming up the plates would help on cold days.

Lovely heritage hotel with stunning dining areas and grand stairway. Beautiful trees. Food was excellent and tasty. Thank you for a lovely stay

Rooms clean. Food was great at night and breakfast would have been fantastic if there had been a plate warmer. Food was stone cold by the time we got to our table but the food itself was great 👍

Beautiful 1920s property. What a treat to stay in such a special building! Enjoyed dinner and breakfast here. Room was lovely. Staff were exceptional.