Name: Holiday Inn Express Hotel & Suites Austell Powder Springs by IHG
Address: 3741 Tramore Point, Austell, Georgia, United States of America, Austell, Georgia, US
Price range: $97–$198 per night
Rating: 8.85

What guests think

Across many reviews, Holiday Inn Express Hotel & Suites Austell Powder Springs by IHG is praised for very clean spaces and notably friendly, welcoming staff, delivering a comfortable, quiet base that many find convenient for local outings and short stays.

Breakfast is frequently highlighted for variety and quality. Rooms are often spacious, with soft beds and handy amenities, though some mention dated decor, dim lighting, or intermittent TV/Wi‑Fi issues alongside low water pressure or slow drains. Noise from hallways or nearby areas comes up at times, and a few reports cite insects (ants or small bugs) with one bed bug complaint, plus occasional lapses around early check-in or follow-up. Overall, this is a practical, mid-range choice best suited to straightforward, short stays.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pool and outdoor areas are frequently appreciated, and overall facilities appear well kept. Some guests reported cleanliness issues at the pool (e.g., frogs) and inconsistent upkeep.

Related guest reviews

10

Quantae

Jun 6, 2023

·

Stayed 1 night

Deante was the absolute BEST front desk clerk! Wonderful interpersonal skills! The property was very nice and clean. The pool was peaceful and clean! The breakfast was amazing as well! Overall, an excellent stay!

8

Generia

Jun 21, 2025

·

Stayed 5 nights

The front desk staff was amazing, the house keeping was great with extra clean rooms and we really loved the breakfast staff. What I didn't like is frogs in the swimming pool.

10

Sarahi

Jul 24, 2025

·

Stayed 1 night

Very nice staff and helpful. Quiet area and well kept

6

Preston

Aug 4, 2024

·

Stayed 2 nights

Not enough lighting entering the hotel parking lot Iiked the outside seating area

10

Ibeth

Aug 4, 2024

·

Stayed 7 nights

My stay was good overall clean room good breakfast Friendly staff the only complaint the pool should be clean more everything else was great

10

Jeremy

Sep 5, 2023

·

Stayed 1 night

This hotel had amazing staff that was extremely friendly. Even the ladies working the breakfast area was nice and not rude like other places we have stayed. The pool was like a private oasis which was really nice.

10

Jeananne

Jul 4, 2025

·

Stayed 1 night

I had an amazing stay. All of the staff was very helpful (maintenance guys included) and kind! Room was clean and large; bed was comfy. Grounds were beautiful and the pool was perfect!

10

Travis

Jul 22, 2025

·

Stayed 1 night

Nice facilities and friendly staff.

10

KATRINA

Apr 9, 2025

·

Stayed 3 nights

Very clean, great location, extremely friendly staff, great breakfast, loved the coffee in lobby. Very well managed!

10

J R

Dec 30, 2024

·

Stayed 3 nights

It was an excellently run facility. I had several exchanges with the manager, who was superlative. The breakfast was an excellent attempt, but serving pre-fixed food can be only so good. It was clean, well stocked and the staff pleasant. I would unconditionally recommend the hotel

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness receives frequent praise across rooms and common areas. However, some noted musty odors or missed details, with a few reports of ants or small bugs and one bed bug complaint.

Related guest reviews

6

Anne

Oct 13, 2025

·

Stayed 2 nights

I liked the breakfast because there was a variety. The staff in the breakfast area were courteous and helpful. I did not like that there were small bugs crawling on the bathroom floor. I did not like the fact that the room smelled musty which I assumed was from the carpeting which looked dirty.

10

Keith

Oct 16, 2025

·

Stayed 3 nights

Our room and hotel was very clean the breakfast was on point, can't complain about anything.

10

Charrece M

Jul 16, 2025

·

Stayed 3 nights

My 3 night stay was great! The room was clean and was cleaned daily. It was also very spacious with a fridge, microwave and coffee station. The staff was friendly as well. I would stay here again!

2

Aalaya

Aug 2, 2025

·

Stayed 1 night

I will say this when you enter everything is amazing it looks so token care of.. but wait .. Saturday I woke up to my hand being swollen, I took pictures.. Sunday morning, more part of body had been bit by something.. Monday morning at 3am I found bed bugs! I put one inside a container and took it to the front desk! Needless to say someone said they would be investigating and I’ve yet to have a call back or email. & I also sent pictures of everything including incident reports

8

Micaela

Dec 24, 2025

·

Stayed 2 nights

A paid option to check in early would be great. I was unable to check in early and when I did, there was a dirty cup under the bed, and the carpet did not seem to have been vacuumed. Everything else appeared clean except the microwave door.

10

Tanya

Nov 28, 2025

·

Stayed 1 night

We were there for 1 night. Literally stayed in the room 10 hrs but it was clean and comfortable.

6

Joy

Sep 3, 2025

·

Stayed 3 nights

Our room was clean but smelled old and tired. I would suggest a refresh of the flooring SOON! The lobby furniture needs refreshing too. The breakfast and staff were very nice and kind. One thing that astounded me was there was NO drinking water unless you purchased it! I felt Holiday Inn Express would do better than this.

10

Lorri

Dec 28, 2025

·

Stayed 2 nights

Room was very clean and the staff had excellent customer service skills.

6

Tanica

Aug 3, 2023

·

Stayed 2 nights

WiFi/internet did not work until the day of check out. Was traveling while needing to work and was unable to fue to this. Asked for someone to contact me about concession or to discuss inconvenience and loss of a day of pay due to this and did not receive. The facility itself was in nice condition, looked and smelled very clean which I appreciate but had to deal with ants in room and spider webs, bugs and other not nice things to look at when opening the blinds. Pool was nice as well. Pretty quiet for most part and would consider staying here again if compensated for my inconveniences.

10

Dahlia

Jan 21, 2025

·

Stayed 3 nights

Very friendly staff; the rooms and bathrooms were very clean.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious with comfortable beds and useful amenities. Some guests reported dated decor, noise transfer, low water pressure or drainage issues, and occasional TV or Wi‑Fi problems.

Related guest reviews

6

John

Jun 22, 2024

·

Stayed 2 nights

The tv from the adjacent room was loud until early morning hours. The decor is showing its age.

10

Charrece M

Jul 16, 2025

·

Stayed 3 nights

My 3 night stay was great! The room was clean and was cleaned daily. It was also very spacious with a fridge, microwave and coffee station. The staff was friendly as well. I would stay here again!

8

Ashton

May 17, 2024

·

Stayed 1 night

The tv signal was skipping so much it wasn’t watchable.

10

Tanya

Nov 28, 2025

·

Stayed 1 night

We were there for 1 night. Literally stayed in the room 10 hrs but it was clean and comfortable.

10

Sarah

Jun 11, 2025

·

Stayed 1 night

Great stay. Front desk staff was very nice. Breakfast was good. Room was very clean and spacious. The only issue was we had low water pressure in our room. But I would definitely stay here again.

8

Louines

Sep 1, 2025

·

Stayed 3 nights

The floor I stayed on was very noisy, which made it hard to relax. Additionally, the bathtub wasn’t draining properly, so I couldn’t take a shower on my last day. The hotel definitely needs some maintenance and improvements.

10

Caleb

Dec 29, 2023

·

Stayed 3 nights

Pros: Hotel is nice, convenient to Six Flags and other parks I was visiting for trip, room was comfortable and quiet, and the amenities and breakfast options were excellent. The microwave, refrigerator, and wet bar are a plus as it’s great for dinners or heating leftovers!! Bathroom was clean, plenty of towels and shower was great after long days of visiting parks! Bed was comfortable, very soft and made (sleeping in) Heaven! AC was awesome for white noise and kept room comfortable!! Cons: little noisy from other guests, but in a place away from home, expect that (stomping, bumping the walls, etc.). Also an issue with the area: the parks I went to and certain areas inside the parks smelled like strong weed or marijuana and the odor was unpleasant. I understand no control over that, but just something to be aware of: certain smells offend!! I enjoy these mini trips, but may consider something better in future. My trip was fun, and I thank the Hotel for offering me a place for a few nights to rest and relax and for placing quality in guest comfort and safety first!!

8

Ashley

Jul 1, 2024

·

Stayed 1 night

Everything about the stay was as expect. However, my room was directly under the general gathering area in the lobby. I'm an incredibly sound sleeper, but the chairs on the hard floor kept me up and woke me up earlier than I needed to be up. Most hotels have better insulation or use that space for cleaning and/or storage. Next time I'll be asking where the room is exactly.

6

Tanica

Aug 3, 2023

·

Stayed 2 nights

WiFi/internet did not work until the day of check out. Was traveling while needing to work and was unable to fue to this. Asked for someone to contact me about concession or to discuss inconvenience and loss of a day of pay due to this and did not receive. The facility itself was in nice condition, looked and smelled very clean which I appreciate but had to deal with ants in room and spider webs, bugs and other not nice things to look at when opening the blinds. Pool was nice as well. Pretty quiet for most part and would consider staying here again if compensated for my inconveniences.

10

Ashley

Jul 14, 2025

·

Stayed 1 night

A comfortable stay for a quick rest stop with the entire family. The suite was comfortable and spacious for 6 people.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely described as friendly, attentive, and helpful across front desk, housekeeping, and breakfast teams. A few guests experienced inconsistencies such as early check-in delays, limited follow-up, or policy handling concerns.

Related guest reviews

10

Danielle

Aug 10, 2025

·

Stayed 3 nights

The breakfast was great and the staff was amazing. Even the maintenance man was super nice!

10

Thomas

Jul 30, 2023

·

Stayed 1 night

Everyone we interacted with gave us superb and friendly service. The gentlemen who checked us in was great. Breakfast and the lady who was running it was great. Young lady who checked us out was fantastic as well. Would 100% return.

10

Gregory

May 27, 2023

·

Stayed 1 night

Our hotel stay was great! The best part of the stay was meeting the front desk associate, Deontay. He provided exceptional customer service. He was kind, informative, patient and generous.

2

Casey

Oct 15, 2023

·

I felt discriminated against for my disability I have an emotional support animal and before I could show any of my documents the the female at the counter immediately told me my pet was not allowed even though the state allows reasonable accommodations for emotional support. when I tried to let her know that I had papers and was willing to provide them even though laws state I do not have to she continued to turn me away. Never once looked at my paperwork. I had to put my pet in boarding which was very difficult for me because I was in town for a wedding and had already paid my hotel fair. she offered to refund my money but was not good for me because it would not have been available for me to go purchase another hotel. These experience has scarred me and I have been a loyal customer with IHG but I will never stay at another IHG again.

10

Adenike

Jun 24, 2025

·

Stayed 2 nights

Arrived a little late, but staff was very friendly and welcoming.

10

Jonathan

Jan 16, 2025

·

Stayed 2 nights

We needed a place to stay a few days and Holliday Inn Express was right where we needed to be. The building is like new and the staff was awesome. They were friendly and professional. The room was big and had everything we needed to make our stay very comfortable. My family and I sometimes travel and we'd look for the most inexpensive places to stay but the sacrifices are not worth it. We got excellent bang for our buck here at the Holliday Inn Express and we plan on using them for our vacations from now on.

8

Jackie

Jul 29, 2024

·

Stayed 1 night

The hotel was very clean and convenient. The clerk at check in was extremely knowledgeable and provided everything to make our stay comfortable. I informed the clerk that we had reserved another night under a separate reservation and was wondering if we would have to check out and change rooms the next morning. She emphatically state that we would not be required to check out. We only needed to come to the front desk the next morning and they would take care of the check in for the next night and we would not be required to change rooms. Unfortunately that was not what happened when we were headed to our meeting at 9:30am. We were told that we would have to change rooms since the room we reserved was not available. However, we did not have time to clear out of the room and check in another room since the room we had was already assigned to someone else. We cancelled that reservation and found accommodations elsewhere.

8

Maurice

Sep 25, 2024

·

Stayed 3 nights

I was really taken aback at how KIND the staff was! Had a problem with the television in my room and the gentleman at the desk was just so patient. The young lady who was at the reception desk couldn't have been more helpful. Please keep hiring people of this caliber. They make traveling pleasant when you are away from home. Thank you!

10

J R

Dec 30, 2024

·

Stayed 3 nights

It was an excellently run facility. I had several exchanges with the manager, who was superlative. The breakfast was an excellent attempt, but serving pre-fixed food can be only so good. It was clean, well stocked and the staff pleasant. I would unconditionally recommend the hotel

8

Frank

Jan 9, 2026

·

Stayed 2 nights

The room and the entire hotel was very clean and the staff was always courteous, friendly, and helpful. The only exception was the night clerk who checked us in -- he was distant and cool as if we were bothering him and he got mildly irritated if I asked question about the document he asked me to sign concerning liability for any damages. If not for his poor attitude, I would have given the hotel an excellent rating.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is convenient and generally quiet, with easy access to Six Flags, Wellstar Cobb Hospital, dining, and shopping.

Related guest reviews

10

Catherine

Feb 22, 2023

·

Stayed 1 night

Hotel is close to Wellstar Cobb Hospital which was very convenient for a 5am surgery arrival time. I was on crutches so the desk clerk gave me a room on the first floor close to the lobby which was very much appreciated!

10

Ben

May 4, 2024

·

Stayed 1 night

Great place to stay near the hospital. Plenty of dining options and places to shop nearby.

10

Tina

Jun 20, 2025

·

Stayed 1 night

Great area. Good for a family stay.

10

Peyton

Mar 8, 2024

·

Stayed 2 nights

It was convenient to family and friends. Plenty of food and shopping options in the immediate area.

8

Vernell

Apr 6, 2023

·

Stayed 1 night

The property has a great location. The breakfast was also nice too.

10

Tanya

Apr 21, 2025

·

Stayed 1 night

Coinvent to surrounding things

10

Caleb

Dec 29, 2023

·

Stayed 3 nights

Pros: Hotel is nice, convenient to Six Flags and other parks I was visiting for trip, room was comfortable and quiet, and the amenities and breakfast options were excellent. The microwave, refrigerator, and wet bar are a plus as it’s great for dinners or heating leftovers!! Bathroom was clean, plenty of towels and shower was great after long days of visiting parks! Bed was comfortable, very soft and made (sleeping in) Heaven! AC was awesome for white noise and kept room comfortable!! Cons: little noisy from other guests, but in a place away from home, expect that (stomping, bumping the walls, etc.). Also an issue with the area: the parks I went to and certain areas inside the parks smelled like strong weed or marijuana and the odor was unpleasant. I understand no control over that, but just something to be aware of: certain smells offend!! I enjoy these mini trips, but may consider something better in future. My trip was fun, and I thank the Hotel for offering me a place for a few nights to rest and relax and for placing quality in guest comfort and safety first!!

10

Lori

Feb 22, 2024

·

Stayed 4 nights

Super friendly staff! Above expectations in cleanliness, good breakfast and easy access to everything.

10

Valerie

Sep 29, 2025

·

Stayed 1 night

This was a nice hotel in a good area. The staff was very friendly and informative. The room was clean and had good water pressure in the shower. The breakfast was good and had a decent selection. We would stay here again.

10

Anibal

Aug 13, 2024

·

Stayed 2 nights

Very good access to main areas

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is consistently well regarded for quality and variety, and staff in the dining area earn frequent praise.

Related guest reviews

10

Keith

Oct 16, 2025

·

Stayed 3 nights

Our room and hotel was very clean the breakfast was on point, can't complain about anything.

8

Justin

May 19, 2025

·

Stayed 2 nights

Front desk staff was pleasant and personable. Hotel was clean and breakfast was good, plenty of options.

10

Ramon

Jan 27, 2025

·

Stayed 1 night

Clean and good breakfast.

10

Ramon

Jan 27, 2025

·

Stayed 1 night

It's clean and offer a good breakfast.

10

Helen

Oct 9, 2025

·

Stayed 2 nights

Clean room. Large breakfast. Friendly staff. A really good place to stay.

8

Karen

Aug 21, 2024

·

Stayed 3 nights

Super clean, great staff, friendly, great breakfast!

10

Chandler

Aug 21, 2024

·

Stayed 1 night

The breakfast was great! They have a great spread and we all enjoyed the food. Satisfied with the great cooks. Thank you

10

J R

Dec 30, 2024

·

Stayed 3 nights

It was an excellently run facility. I had several exchanges with the manager, who was superlative. The breakfast was an excellent attempt, but serving pre-fixed food can be only so good. It was clean, well stocked and the staff pleasant. I would unconditionally recommend the hotel

10

Valerie

Sep 29, 2025

·

Stayed 1 night

This was a nice hotel in a good area. The staff was very friendly and informative. The room was clean and had good water pressure in the shower. The breakfast was good and had a decent selection. We would stay here again.

10

DIANE

Sep 28, 2025

·

Stayed 1 night

Clean room, comfortable bed, and good breakfast

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$121
February	$123
March	$115
April	$132
May	$133
June	$146
July	$128
August	$140
September	$140
October	$147
November	$139
December	$109

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $198	19 $134
20 $121	21 $124	22 $107	23 $116	24 $109	25 $126	26 $133
27 $107	28 $119	29 $107	30 $106

Su	Mo	Tu	We	Th	Fr	Sa
				1 $105	2 $132	3 $147
4 $105	5 $102	6 $104	7 $104	8 $103	9 $126	10 $132
11 $109	12 $127	13 $152	14 $104	15 $104	16 $116	17 $134
18 $111	19 $107	20 $106	21 $103	22 $103	23 $126	24 $118
25 $104	26 $107	27 $102	28 $98	29 $97	30 $138	31 $126

Holiday Inn Express Hotel & Suites Austell Powder Springs by IHG

Prices for Holiday Inn Express Hotel & Suites Austell Powder Springs by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Standard Room, 1 King Bed

Suite, 1 King Bed, Accessible (Comms, Mobility, Access Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room

Standard Room, 2 Queen Beds

Suite, Multiple Beds

Guest reviews of Holiday Inn Express Hotel & Suites Austell Powder Springs by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotel & Suites Austell Powder Springs by IHG

Considering this hotel for your Austell trip?

Prices for upcoming dates