Name: Holiday Inn Express & Suites I-26 & Us 29 At Westgate Mall by IHG
Address: 895 Spartan Boulevard, Spartanburg, South Carolina, United States of America, Spartanburg, South Carolina, US
Price range: $85–$202 per night
Rating: 8.95

What guests think

Across reviews, Holiday Inn Express & Suites I-26 & Us 29 At Westgate Mall by IHG is praised for very clean rooms, friendly staff, a convenient spot by Westgate Mall, and a satisfying breakfast with plenty of choices.

Many find the stay quiet with comfortable beds, but multiple reviews mention thin walls, noise near ice machines or exits, and light leakage from curtains. The indoor pool is appreciated, while renovations can bring daytime noise and temporary clutter, and parking may be tight during busy periods. A practical pick for short stays and road trips.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Indoor pool is appreciated, and several reviews note ongoing renovations that can bring daytime noise and temporary equipment outside. Parking can be tight during busy periods.

Related guest reviews

4

Angela

Dec 26, 2023

·

Stayed 4 nights

There was NO indication that there was major construction ongoing when I made my reservation. I am asthmatic with serious allergies as well. I simply cannot tolerate construction dust and debris! I suffered with asthma for days after staying there, then developed a sinus infection as well. I was staying in Spartanburg to be with my granddaughter and her family during the holidays, but was so focused on my health issues, I felt cheated out of this special time with the little ones!

10

Marissa

Feb 17, 2025

·

Stayed 1 night

We were only there for a short time but the facilities were very good! Would have liked to have used the indoor pool!

8

April r

Jan 19, 2025

·

Stayed 2 nights

Hotel was clean. Easily accessible to surrounding areas. Hotel looked to be recently remodeled. Indoor pool looked clean and well kept.

8

Michelle

Oct 1, 2025

·

Stayed 1 night

Our room was clean and king bed comfy. Shower was excellent with the handrails needed, plenty of space. We enjoyed the inside pool. However wished that there was a hot tub. Breakfast was very good with scrambled eggs, sausage, pancakes, oatmeal , variety of fruit, yogurt. Cofee, tea. Location worked for us as we were traveling through. There is a shopping mall nearby.

10

Rodney

Mar 8, 2024

·

Stayed 1 night

There is upgrade/remodeling work in progress. During weekdays, there will be some extra traffic in the halls and noise, and temp storage units in the parking lot. But I will certainly stay here again.

8

Sarah

Jun 22, 2025

·

Stayed 2 nights

Nice quiet property. Parking was not the best and elevator was a little "iffy" at times but I would definitely stay again.

10

Kyle

Feb 9, 2025

·

Stayed 2 nights

We were in town for a dance competition so I was traveling with 2 children. The staff were welcoming and just really friendly in general. The check-in was quick and easy and the room was perfect. They provided a bunch of breakfast options in the mornings we were there so there was something for each of us. It was a little tough with the parking but that was understandable with several big events going on in the area. We would definitely stay here again, especially for the price we paid versus the comfortable and safe stay we had.

10

Sarah

Aug 24, 2024

·

Stayed 3 nights

Recently renovated property beautiful and well planned. The staff is highly competent and friendly. Delicious breakfast. The pool is large enough to swim laps! Loved my stay.

6

Dawn

Dec 28, 2023

·

Stayed 1 night

It was under construction. Luke warm water for the shower. Was supposed to have two queen beds and we got two double beds.

4

Shayla

Mar 11, 2024

·

Stayed 2 nights

The room itself was very clean and comfortable but the walls are paper thin and I could hear every word the people beside me and in the hallways were saying- it was uncomfortable how clearly you could hear people and I felt like I had no privacy. They have some construction going on and it was super noisy very early in the morning right beside my room! Maybe not put guest in a room that is right beside one under construction!

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Cleanliness

Reviews overwhelmingly describe very clean rooms and well-kept common areas. A few isolated reports mention odors or missed bathroom cleaning; one guest reported a pest issue.

Related guest reviews

6

Jenny

Sep 17, 2023

·

Stayed 1 night

The shower head in the bathroom has never been cleaned in room 406.

10

Peter

Jul 2, 2024

·

Stayed 1 night

One of the cleanest hotels we have been in.

6

Thomas

Jan 15, 2023

·

Stayed 3 nights

Nice looking motel from the outside and there it ended. The service at the front desk was OK. The room was a bit unclean. WE did appreciate housekeeping each day. Bathroom lighting was poor. Beds were not comfortable. Breakfast was ok but not “good.”.

4

Juan A

Apr 14, 2025

·

Stayed 1 night

Rooms smell like feet.

10

Dori

Jun 2, 2025

·

Stayed 1 night

Room was clean and spacious. Breakfast was great. Building and grounds are well-kept. Would definitely recommend.

10

James

Jun 10, 2025

·

Stayed 1 night

Very clean

10

Angela

Jan 4, 2026

·

Stayed 1 night

The room was very clean and the beds were comfortable. The pillows were also nice. They had firm and soft pillow options on the beds. We had a nice quiet stay. No issues and felt very safe there.

10

Stephanie

Sep 23, 2024

·

Stayed 1 night

The room and hotel in general was exceptionally clean, everything looked updated. Nice hot breakfast and the staff was friendly.

10

Charles

Jun 3, 2025

·

Stayed 1 night

Nice property, clean and in good repair

2

Mary

Oct 15, 2023

·

Stayed 1 night

This morning I was sitting in the chair reading a book and looked over to see a bedbug crawling on the pillow my husband had been sleeping on last night. ICK!!!!

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Rooms

Many find rooms comfortable with good beds, pillows, and some updated features, plus occasional large walk-in showers. Several reviewers report thin walls, noise near ice machines or exits, light leakage from curtains, HVAC noise, or smaller/outdated rooms in spots.

Related guest reviews

8

Teresa

Feb 10, 2025

·

Stayed 2 nights

The hotel and staff were great. Only complaints are: four towels for three people. Two of the party members were female and use two towels each. The other issue is how noisy the room was or the guests. Not the hotel issue as much as clientele.

10

Kathy

Apr 30, 2025

·

Stayed 2 nights

Very nice hotel with colorful and cheerful decor. Room was large and the bed was exceptionally comfortable. The shower was a walk in and was very large. Plenty of places to eat and very close to the hotel. I would recommend as well as stay there again.

8

Stephanie

Jul 19, 2023

·

Stayed 2 nights

Staff was fantastic, and I loved the fact that breakfast was served complimentary daily. Room walls were slightly thin, so I heard a family next to me with a crying baby; but nothing that prevented me from sleeping. Only room con for me was the spotlight for the landscaping was pointing up at my room and the blackout curtain wasn’t long enough to block it. HVAC was slightly noisy. For the price, I loved it. I appreciated a microwave and fridge in room as well

10

Angela

Jan 4, 2026

·

Stayed 1 night

The room was very clean and the beds were comfortable. The pillows were also nice. They had firm and soft pillow options on the beds. We had a nice quiet stay. No issues and felt very safe there.

10

Nancy

Feb 3, 2025

·

Stayed 2 nights

Comfortable beds, great shower

10

Barbara

Mar 16, 2025

·

Stayed 2 nights

My stay was very pleasant except for two things - I had the room next to the ice machine, which I could hear making ice during the night. There was also no way to totally close the drapes - only sheers over the window itself, so the room stayed very bright during the night due to the security lights. Otherwise, the room was spacious and clean. All of the staff was very friendly and helpful and breakfast was enjoyable.

4

Charles

Oct 26, 2024

·

Stayed 1 night

Slamming of doors all night. Just terrible.

10

Donnie

Nov 17, 2024

·

Stayed 1 night

Great service. Large rooms, very clean and the bed was like sleeping on a cloud.

10

Kenyelle

Sep 21, 2025

·

Stayed 1 night

Very nice hotel in an excellent location. The rooms were very comfy, updated, and exceptionally clean. I was very pleased with the breakfast selection- they had pancakes, eggs, pork and turkey sausage, oatmeal, omelets, toast, bagels, cereal, yogurt, and a juice. Will keep this hotel on my favorites for our next visit. Check in was a breeze with pleasant ladies at the desk.

4

Shayla

Mar 11, 2024

·

Stayed 2 nights

The room itself was very clean and comfortable but the walls are paper thin and I could hear every word the people beside me and in the hallways were saying- it was uncomfortable how clearly you could hear people and I felt like I had no privacy. They have some construction going on and it was super noisy very early in the morning right beside my room! Maybe not put guest in a room that is right beside one under construction!

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Service

Staff are frequently described as friendly, welcoming, and efficient at check-in, with several mentions of excellent service. A few noted lapses, including inconsistent warmth and one report of a room left unsecured.

Related guest reviews

10

Lakisha

Jun 24, 2025

·

Stayed 2 nights

The hotel provided exceptional customer service, and the environment was notably tranquil and well-maintained.

10

Marcia

Aug 8, 2025

·

Stayed 2 nights

Helpful staff, clean

2

David

Mar 29, 2024

·

Stayed 1 night

The hotel staff came in our room and left the door unlocked and OPEN before we even checked out. We came back to our room to freshen up before we hit the road and found our room unlocked and the deadbolt open so the door couldn’t close. Very unsafe considering I told the staff we had not checked out and the front desk reassured me we were ok.

10

Bridget

Sep 26, 2025

·

Stayed 3 nights

The staff was excellent. I will stay at this HI every time I visit Spartanburg.

8

Sandra

Sep 16, 2024

·

Stayed 1 night

Service! Excellent

10

Bryan

Sep 13, 2024

·

Stayed 5 nights

Excellent staff and breakfast setup person.

10

erica

Sep 10, 2024

·

Stayed 1 night

Courteous staff

10

Kim

Jul 6, 2025

·

Stayed 1 night

Was a very easy check in and out.

8

karen

Jan 27, 2024

·

Stayed 1 night

Very nice facility. Room is greatly accommodating. Desk staff could improve customer service.

10

Kenyelle

Sep 21, 2025

·

Stayed 1 night

Very nice hotel in an excellent location. The rooms were very comfy, updated, and exceptionally clean. I was very pleased with the breakfast selection- they had pancakes, eggs, pork and turkey sausage, oatmeal, omelets, toast, bagels, cereal, yogurt, and a juice. Will keep this hotel on my favorites for our next visit. Check in was a breeze with pleasant ladies at the desk.

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Location

Next to Westgate Mall with plenty of nearby dining and shopping, and convenient to the interstate and area attractions. Some note heavy traffic, while others found it quiet despite the central setting.

Related guest reviews

10

freddie

Oct 26, 2024

·

Stayed 1 night

Nice location, convenient to where we wanted to go.

10

Theodore

Dec 1, 2024

·

Stayed 2 nights

From the time me and my wife checked in it was a great experience. The management was great! The breakfast in the morning was good and fresh! Convenient to Westgate Mall. I would recommend this location to all my friends.

10

Susan

Jun 4, 2025

·

Stayed 3 nights

Property was extremely clean. Centrally located but tucked away from noise and traffic.

10

Jo

Dec 15, 2024

·

Stayed 1 night

The motel/hotel was extremely fine. It's just a very, very, very busy traffic area. As I wasn't here for shopping, the very close mall did not get visited.

8

jessica

Dec 21, 2025

·

Stayed 1 night

Clean room very close to Westgate Mall.

10

Charles

Sep 26, 2023

·

Stayed 1 night

My wife & I were impressed with the facilities and staff....all good! The location of this HIE was great and unusual! We liked not having to go back on the busy highway to find a good place to dine. We had options here & were indeed pleased with our selection both for the restaurant & HIE!

10

Karen

Jun 12, 2025

·

Stayed 1 night

This hotel is at the edge of the Westgate Mall. Within walking distance, you have many shopping options, movie, theaters, fantastic restaurants, and all the quick service food you would ever want. It is a travelers paradise.

10

Nora

Oct 9, 2023

·

Stayed 1 night

Close to interstate, shopping, restaurants

10

Christopher

Jun 11, 2023

·

Stayed 1 night

Excellent staff and very convenient location without being right in the middle of everything else.

10

Luci

Feb 5, 2025

·

Stayed 1 night

Great location!

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Dining

Breakfast is often praised for variety and hot options, with several calling it excellent. Others found items like eggs and sausage underwhelming or overall breakfast poor.

Related guest reviews

6

Jacqueline

Mar 12, 2023

·

Stayed 1 night

To be honest, I found the price a little high for what I received. When I booked the room I felt the price was comparable to my past experience with Holiday Inns. But was disappointed in the quality of the mattress, the overall size of the room -- smaller than I've had at other Holiday Inns or even Hilton properties. But I was led to believe by the pictures on the website that the price would at least be supported by a good breakfast. Steamed, colorless sausage links, and some tasteless eggs did not support that by any means. Highly disappointed in this the most. The woman who checked me in was lacking in warmth and courtesy. She just seemed like she was doing her job but I did not feel very welcomed as a guest who just paid $154 for a few hours of sleep, a hot shower, and a lousy breakfast.

10

charlene

Apr 3, 2024

·

Stayed 1 night

The only issue we had was the food in the snack bar. The icecream had been melted and refroze. Coke was expired

10

Anita

Jul 26, 2023

·

Stayed 1 night

Stayed overnight while traveling between SC and IL. The hotel was clean the front desk clerk was friendly, informative and courteous. The breakfast offerings were THE BEST I’ve ever seen offered as a free breakfast buffet - hot, delicious, fresh and healthy choices!

10

Crystal

Oct 11, 2025

·

Stayed 1 night

Breakfast was great, food was yummy and warm and so many options

8

Michelle

Oct 1, 2025

·

Stayed 1 night

Our room was clean and king bed comfy. Shower was excellent with the handrails needed, plenty of space. We enjoyed the inside pool. However wished that there was a hot tub. Breakfast was very good with scrambled eggs, sausage, pancakes, oatmeal , variety of fruit, yogurt. Cofee, tea. Location worked for us as we were traveling through. There is a shopping mall nearby.

8

Richard

May 28, 2025

·

Stayed 1 night

The breakfast eggs and sausage were poor

10

Michael

Feb 14, 2025

·

Stayed 1 night

Excellent beds. Excellent breakfast. Very close to good restaurants

8

Gayle

Dec 16, 2024

·

Stayed 1 night

Clean and convenient. Great breakfast!

10

Kenyelle

Sep 21, 2025

·

Stayed 1 night

Very nice hotel in an excellent location. The rooms were very comfy, updated, and exceptionally clean. I was very pleased with the breakfast selection- they had pancakes, eggs, pork and turkey sausage, oatmeal, omelets, toast, bagels, cereal, yogurt, and a juice. Will keep this hotel on my favorites for our next visit. Check in was a breeze with pleasant ladies at the desk.

8

Alyssa

Aug 31, 2025

·

Stayed 1 night

Room and hotel was nice. Breakfast was awful

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Month	Average price
January	$110
February	$124
March	$129
April	$144
May	$135
June	$130
July	$129
August	$126
September	$136
October	$143
November	$129
December	$117

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $161	17 $145	18 $163	19 $133
20 $109	21 $135	22 $153	23 $151	24 $178	25 $182	26 $177
27 $109	28 $149	29 $173	30 $154

Su	Mo	Tu	We	Th	Fr	Sa
				1 $139	2 $174	3 $161
4 $109	5 $135	6 $154	7 $159	8 $154	9 $182	10 $192
11 $150	12 $199	13 $166	14 $161	15 $124	16 $171	17 $140
18 $85	19 $122	20 $202	21 $129	22 $113	23 $126	24 $155
25 $89	26 $105	27 $124	28 $117	29 $157	30 $95	31 $96

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed

Standard Room, 2 Queen Beds

Standard Room

Standard Room, 1 King Bed

Suite, 2 Double Beds

Guest reviews

Fabulous

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Holiday Inn Express & Suites I-26 & Us 29 At Westgate Mall by IHG

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Prices for upcoming dates