Name: Sands Macao
Address: Largo de Monte Carlo, No.203, Macau City Centre, Macau, Macau SAR, Macau City Centre, MO
Price range: US$234–US$578 per night
Rating: 8.75

What guests think

Across recent reviews of Sands Macao, travellers consistently praise the friendly, helpful staff, spacious and comfortable rooms, and a convenient location with shuttle links and walkable sights, while several note limited on-site dining choices and the buffet being unavailable.

Most found housekeeping and overall cleanliness good, though a few reports cite smoke smells or minor lapses. Room drawbacks mentioned by multiple guests include few power outlets, inconvenient lighting or furnishings, and occasional weak shower pressure. Expect a comfortable, service-forward stay with convenient access, but slimmer in-house food and entertainment options.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Primarily a casino-focused property; some guests felt entertainment and bar options were limited. Others described the facilities positively but specifics beyond the casino were rarely mentioned.

Related guest reviews

8

Dwayne

2 Feb 2024

·

Stayed 2 nights

The hotel is in a good position in Macau, it is very close to some of the older parts of the city, which is a plus if you like to eat the local and street foods. Many good local restaurants, and prices are not bad. The hotel is excellent and the staff could not help enough. The only thing I did not like was how hard and expensive it was just to have a simple beer or wine. That part was terrible.

10

yasutaka

23 Mar 2025

·

Stayed 2 nights

日本語の話せるフロントスタッフのクリスさんに大変きめ細やかな素晴らしい対応をしていただきました。施設グレード、規模、立地いずれも大変満足なホテルでした。

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6

Jeff

31 Aug 2023

·

Stayed 1 night

the property is a casino only experience. No real bar and restaurants hard to find. Overall not the Macau experience you expect.

6

ZUIKA

16 May 2024

·

Stayed 4 nights

冷蔵庫のサービスを当日だけでなく毎日補充をして欲しい。リスボア系列店わ毎日補充です。ワイン。オープナーを部屋に置いて下さい。ナイフ、フォーク、スプーンの用意をお願いします。テレビ番組表も必要だと思います。

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4

Mark

22 Aug 2023

·

Stayed 4 nights

Food options and quality poor . Casino gaming options limited. Not entertainment.

10

FUSASHI

1 Mar 2025

·

Stayed 1 night

とてもゴージャス最高でした。

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10

HIDEO

4 Sept 2025

·

Stayed 3 nights

カジノ内のスタッフ、レストランも含めて全員無愛想でした。チェックインの際、名前も言っていないのに、フロントの方から名前を呼ばれてびっくりしました。サンズマカオさんは日本語スタッフが居ませんでした。部屋にはミネラルウオーター４本、コーヒー、紅茶などのＴパック以外は無く、冷蔵庫も空っぽ、ウェルカムお菓子なども無かったですね。

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10

Y K

7 Aug 2023

·

Stayed 2 nights

Facilities and service was good. Staff were helpful and attentive. Enjoyed my stay.

10

Christopher

27 Jan 2024

·

Stayed 3 nights

Great steakhouse at Sands. Hotel is not so massive - easy to check in. Also a short walk from the ferry terminal.

6

HIROSHI

27 Oct 2025

·

Stayed 3 nights

部屋はよかつたが、とにかく交通の便が悪い。カジノもイマイチだし、周りにレストランもない。コスパ悪すぎ。

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms are generally clean and well kept, with several guests praising overall condition. Isolated complaints mention smoke odor in a non-smoking suite and housekeeping missing some items.

Related guest reviews

10

WOOCHOUL

28 Mar 2025

·

Stayed 2 nights

비성수기.저렴하게 스위트룸에서 호텔을 만끽. 비흡연방에 침대도 편하고 5성급 호텔이라는 게 이런것이구나 느낄 수 있음.

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10

Mary Jogen

10 Apr 2025

·

Stayed 3 nights

It was my first time to change my hotel for my last trip and thankful for the warm welcome and hospitality of the hotel management, supervisors and staff. Room was clean with great amenities and nice view. There were free welcome drinks, chocolates and personalized note from the Front Desk Manager. I enjoyed my stay at Sands. Looking forward to my next stay.

10

Jhong-Sin

5 Aug 2025

·

Stayed 2 nights

這次入住的是兩張雙人床房型，房間很大，很乾淨，浴室也很棒，浴缸有按摩功能，這是一起入住的友人剛好生日，飯店非常貼心的準備了慶生蛋糕，直送到房間，非常推薦給大家來入住體驗

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10

IK JIN

19 Jul 2023

·

Stayed 2 nights

2일 묵기에는 룸컨디션 청결등, 모든게 좋았다. 다만 조식은 어떻게든 식당에서 제공되는게 좋겠다.선택이필요한 룸서비스보다 호텔 조식을 좋아하는 사람도 있다. 카지노 식당이 있어서 식사는 가능하지만 부페가 없어진것 같아 아쉽다

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6

Amy Chi Kuan

25 Aug 2023

·

Stayed 2 nights

I have requested a non-smoking room, but the living room area smells like an ash tray. I have asked housekeeping to attend to the problem. But all they could do was spray air fresheners, which it didn’t help much. I was disappointed with room, it kinda defeated our purpose of booking a suite, as we couldn’t use to the living room area as much we would like to be. On the second day, when we came back to the room. The housekeeping team leave our used plate, empty can and the dirty glass on the dining table. We even put the used napkin next to it, but the table wasn’t cleaned at all.

8

Jian Shun

5 Jun 2024

·

Stayed 1 night

Cozy and clean. Apity no welcome gift or food

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AI-generated summary based on recent guest reviews

Rooms

Rooms are spacious and comfortable, often with good views and suites appreciated. Common gripes include limited power outlets, inconvenient lighting or lack of seating/work surfaces, and occasional weak shower pressure.

Related guest reviews

10

WOOCHOUL

28 Mar 2025

·

Stayed 2 nights

비성수기.저렴하게 스위트룸에서 호텔을 만끽. 비흡연방에 침대도 편하고 5성급 호텔이라는 게 이런것이구나 느낄 수 있음.

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10

Mary Jogen

10 Apr 2025

·

Stayed 3 nights

It was my first time to change my hotel for my last trip and thankful for the warm welcome and hospitality of the hotel management, supervisors and staff. Room was clean with great amenities and nice view. There were free welcome drinks, chocolates and personalized note from the Front Desk Manager. I enjoyed my stay at Sands. Looking forward to my next stay.

6

George

30 Oct 2025

·

Stayed 2 nights

Room was good condition, however, not many outlets. Disappointed the buffet restaurant was closed and the food court was only open Friday through Sunday. Not many options for dining.

8

Ching mui agnes

8 Mar 2024

·

Stayed 2 nights

Comfort and big room Good view👍

4

WAI KUEN EDITH

28 Dec 2025

·

Stayed 2 nights

房間不好，我訂的是雙床房，有兩張大雙人床，但没有任何椅子可以坐下或枱面可以放杯房燈的開關設計也很不方便沒有吃早餐的地方

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6

Kin Fan

18 Mar 2025

·

Stayed 1 night

位置頗方便，但餐廳選擇不多。房間頗大

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8

Chi Cheong

28 Jul 2023

·

Stayed 1 night

各方面都照顧得到，除了紙巾盒在廁所，客廳沒有，要到廁所拿紙巾盒出去。另外21樓熱水花洒水壓弱！

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10

YOUNG SUK

7 May 2025

·

Stayed 1 night

객실이 킹싸이즈 침대 2개가 있엏

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10

Jhong-Sin

5 Aug 2025

·

Stayed 2 nights

這次入住的是兩張雙人床房型，房間很大，很乾淨，浴室也很棒，浴缸有按摩功能，這是一起入住的友人剛好生日，飯店非常貼心的準備了慶生蛋糕，直送到房間，非常推薦給大家來入住體驗

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10

Brian

7 Mar 2024

·

Stayed 3 nights

Fantatic room in a great location. All the staff we encountered were great especially Lily who attended to our room. Would recommend.

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Service

Service is widely praised as friendly, helpful and efficient across front desk, concierge and housekeeping, with some warm welcomes noted. A few reported less friendly interactions in casino areas.

Related guest reviews

10

Andy Qi

3 Jul 2024

·

Stayed 2 nights

Very good hotel, good service

10

CHI CHUNG

5 Dec 2024

·

Stayed 1 night

The concierge staff very helpful

10

Michael

29 Jan 2024

·

Stayed 1 night

Very happy. From check in to check our all staff was five stars

10

Allen

19 Jul 2024

·

Stayed 1 night

The staff is very helpful.

10

Chung Leung

5 Feb 2025

·

Stayed 1 night

Convenience and fast check in and out.

10

Irene

7 May 2025

·

Stayed 2 nights

Staffs are friendly and helpful

8

Charles

12 Sept 2025

·

Stayed 3 nights

Staff are friendly and helpful.

10

kim swee

6 Nov 2023

·

I checked out of Crowne Plaza after my first night and moved into Sands for my remaining 3 nights. I am so glad I make that decision! Not only is Sands located in a convenient location on the main entertainment area, there are high frequency free hotel bus shuttle services to Venetian, Border Gate and Ferry Terminal. What make Sands special is the service and responsiveness of the hotel staff. Everyone from the front desk, housekeeping, to the bell and Security are warm and welcoming. This can't be fake. They make you feel welcomed!

10

Brian

7 Mar 2024

·

Stayed 3 nights

Fantatic room in a great location. All the staff we encountered were great especially Lily who attended to our room. Would recommend.

10

Yam Kit Desmond

26 Oct 2023

·

Stayed 2 nights

Friendly staff

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Location

Location is generally convenient—walkable to Fisherman's Wharf and older city areas—with frequent free shuttles and easy access to the ferry terminal. A few found transport less convenient or dining nearby limited.

Related guest reviews

8

Dwayne

2 Feb 2024

·

Stayed 2 nights

The hotel is in a good position in Macau, it is very close to some of the older parts of the city, which is a plus if you like to eat the local and street foods. Many good local restaurants, and prices are not bad. The hotel is excellent and the staff could not help enough. The only thing I did not like was how hard and expensive it was just to have a simple beer or wine. That part was terrible.

10

yasutaka

23 Mar 2025

·

Stayed 2 nights

日本語の話せるフロントスタッフのクリスさんに大変きめ細やかな素晴らしい対応をしていただきました。施設グレード、規模、立地いずれも大変満足なホテルでした。

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10

Holger

28 Feb 2025

·

Stayed 2 nights

Gutes Preis-Leistungsverhältnis, sehr guter Service, gut erreichbar, guter Transfer

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6

Kin Fan

18 Mar 2025

·

Stayed 1 night

位置頗方便，但餐廳選擇不多。房間頗大

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10

kim swee

6 Nov 2023

·

I checked out of Crowne Plaza after my first night and moved into Sands for my remaining 3 nights. I am so glad I make that decision! Not only is Sands located in a convenient location on the main entertainment area, there are high frequency free hotel bus shuttle services to Venetian, Border Gate and Ferry Terminal. What make Sands special is the service and responsiveness of the hotel staff. Everyone from the front desk, housekeeping, to the bell and Security are warm and welcoming. This can't be fake. They make you feel welcomed!

10

Christopher

27 Jan 2024

·

Stayed 3 nights

Great steakhouse at Sands. Hotel is not so massive - easy to check in. Also a short walk from the ferry terminal.

10

Brian

7 Mar 2024

·

Stayed 3 nights

Fantatic room in a great location. All the staff we encountered were great especially Lily who attended to our room. Would recommend.

10

hsin-ni

20 Feb 2025

·

Stayed 2 nights

飯店位置佳，離漁人碼頭步行可達，至澳門行政區辦事也很方便，附近也有許多當地的餐館😋，便利商店、咖啡店、超市…都很不錯呦👍👍 門口有往來的免費接駁車，想去哪裏都很方便呢！飯店服務人員都很親切，尤其是門口的一位服務員鄭濤先生，很詳細的提供各項詢息，真是非常的貼心，真心感謝他！

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6

HIROSHI

27 Oct 2025

·

Stayed 3 nights

部屋はよかつたが、とにかく交通の便が悪い。カジノもイマイチだし、周りにレストランもない。コスパ悪すぎ。

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AI-generated summary based on recent guest reviews

Dining

On-site dining feels limited to many: the buffet has been closed or removed, breakfast is not offered in a restaurant, and options can be hard to find; drinks are also noted as pricey. Positives include a well-regarded steakhouse.

Related guest reviews

8

Dwayne

2 Feb 2024

·

Stayed 2 nights

The hotel is in a good position in Macau, it is very close to some of the older parts of the city, which is a plus if you like to eat the local and street foods. Many good local restaurants, and prices are not bad. The hotel is excellent and the staff could not help enough. The only thing I did not like was how hard and expensive it was just to have a simple beer or wine. That part was terrible.

6

George

30 Oct 2025

·

Stayed 2 nights

Room was good condition, however, not many outlets. Disappointed the buffet restaurant was closed and the food court was only open Friday through Sunday. Not many options for dining.

4

WAI KUEN EDITH

28 Dec 2025

·

Stayed 2 nights

房間不好，我訂的是雙床房，有兩張大雙人床，但没有任何椅子可以坐下或枱面可以放杯房燈的開關設計也很不方便沒有吃早餐的地方

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6

Kin Fan

18 Mar 2025

·

Stayed 1 night

位置頗方便，但餐廳選擇不多。房間頗大

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6

Jeff

31 Aug 2023

·

Stayed 1 night

the property is a casino only experience. No real bar and restaurants hard to find. Overall not the Macau experience you expect.

4

Mark

22 Aug 2023

·

Stayed 4 nights

Food options and quality poor . Casino gaming options limited. Not entertainment.

10

IK JIN

19 Jul 2023

·

Stayed 2 nights

2일 묵기에는 룸컨디션 청결등, 모든게 좋았다. 다만 조식은 어떻게든 식당에서 제공되는게 좋겠다.선택이필요한 룸서비스보다 호텔 조식을 좋아하는 사람도 있다. 카지노 식당이 있어서 식사는 가능하지만 부페가 없어진것 같아 아쉽다

Translate

10

HIDEO

4 Sept 2025

·

Stayed 3 nights

カジノ内のスタッフ、レストランも含めて全員無愛想でした。チェックインの際、名前も言っていないのに、フロントの方から名前を呼ばれてびっくりしました。サンズマカオさんは日本語スタッフが居ませんでした。部屋にはミネラルウオーター４本、コーヒー、紅茶などのＴパック以外は無く、冷蔵庫も空っぽ、ウェルカムお菓子なども無かったですね。

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10

Christopher

27 Jan 2024

·

Stayed 3 nights

Great steakhouse at Sands. Hotel is not so massive - easy to check in. Also a short walk from the ferry terminal.

6

HIROSHI

27 Oct 2025

·

Stayed 3 nights

部屋はよかつたが、とにかく交通の便が悪い。カジノもイマイチだし、周りにレストランもない。コスパ悪すぎ。

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6 $578	7 $401	8 $404	9	10
11 $461	12 $291	13 $291	14 $291	15 $291	16 $404	17 $521
18 $291	19 $291	20 $291	21 $291	22 $291	23 $404	24 $521
25 $291	26 $291	27 $291	28 $291	29 $294	30 $404	31 $521

Sands Macao

About this property

Location

Room options

Executive Suite

Double King Deluxe

Deluxe Suite

Guest reviews of Sands Macao

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Sands Macao

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22 $234	23 $237	24 $238	25 $407	26
27 $238	28 $238	29 $237	30 $353