Name: The Grand Hotel
Address: Ivey Place, Swansea, Swansea, GB
Price range: 73 $US–167 $US per night
Rating: 8.18

Ce qu'en disent des voyageurs

Le Grand Hotel reçoit régulièrement des éloges pour son personnel accueillant, son excellent emplacement central près de la gare et ses petits-déjeuners satisfaisants, tandis que les avis sur les chambres et l'entretien sont mitigés, le confort variant de moderne et spacieux à petit et daté.

Plusieurs commentaires mentionnent le bruit de la circulation ou de la vie nocturne, des chambres étouffantes avec des fenêtres fixes ou une climatisation faible, et des tailles de chambres variables. La propreté et l'entretien sont incohérents, avec des séjours impeccables contrastant avec des signalements d'odeurs, de parfums forts et d'appareilsoccasionnellement cassés ou démodés. Les équipements sont généralement pratiques, avec un bar animé et un parking à proximité peu coûteux, bien que l'ascenseur soit parfois en panne et qu'il n'y ait pas de parking sur place. Attendez-vous à un séjour bien situé avec une qualité variant selon la chambre.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Le bar/pub sur place est apprécié, et le parking à proximité de la gare est pratique et peu coûteux, bien qu'il ne soit pas sur place. Quelques signalements occasionnels indiquent une panne de l'ascenseur.

Avis de voyageur à ce sujet

10

Richard

12 sept. 2023

·

A séjourné 1 nuit

Had a great night at the Grand. Hotel has recently been refurbished to a high standard. We had a lovely room on the fourth floor which had a balcony, jacuzzi bath & a nespresso coffee machine. A comfortable bed provided a good nights sleep. A short walk from the hotel takes you into the city centre where all amenities are available. A car park behind hotel cost only £5 per 24 hours. Would definitely stay here again when visiting Swansea.

10

Gavin

27 juin 2025

·

A séjourné 1 nuit

Amazing stay, my rooms was huge, fresh and clean. Right next to the train station but there is parking at the station for £5 for 24 hours which is really cheap

8

Rosa

4 nov. 2025

·

A séjourné 5 nuits

My stay at The Grand Hotel Swansea was very good. The staff were friendly and helpful, the facilities were clean and comfortable, and the location is excellent — right next to the station, which makes everything very convenient. The pub was also great — lively atmosphere, good drinks, and a nice place to relax after a day out. Just one thing to note: if you prefer a room where you can open the window, make sure to mention it when booking, as not all rooms allow this. Overall, a very pleasant experience. I would definitely stay again.

8

atul

20 oct. 2024

·

A séjourné 2 nuits

Everything was nice, apart from the elevator not working. Tried to ask if i could switch to a balcony room instead so i did not have to come up and down everytime i wanted a smoke.

10

Paul

13 juin 2025

·

A séjourné 1 nuit

The hotel is very clean well positioned for walking into town ,the food in the bistro is amazing . The only downside was in the corridor outside the rooms there is a strong perfume smell ,not over coming but not really needed . The bath is difficult to get into for a shower if you are older or not very tall

8

Kate

9 nov. 2023

·

A séjourné 1 nuit

The hotel and staff were lovely, the car park is directly behind and only £5 for 24 hours

10

Claire

15 juin 2025

·

A séjourné 1 nuit

What a find! Just staying the one night with my son for a Uni open day - really convenient for the station. Room spacious and clean. Was raining when we arrived late in the evening so chose to fine in the bar which had a nice ambience, good food selection and really friendly staff - which we found throughout.If he comes to Uni here - we will be back!

10

Lester

5 déc. 2024

·

A séjourné 2 nuits

Nice staff food was good nice choice at breakfast car park 2 minutes walk but only £5 l would stay here again

10

Greg

19 avr. 2023

·

A séjourné 1 nuit

Stayed one night...no free parking (not a big deal)...room was clean and comfortable...lounge was OK...reasonably priced for downtown in a city of this size...can recommend if you want a downtown location in Swansea.

8

Suyapa

10 mars 2024

·

A séjourné 1 nuit

The room initially allocated to us was not at all similar to the one we had selected. Went to reception and they moved us to a room that met our expectations, as per the options available in the web page. Apart from that the stay was nice. Very centric. A shame that there is no parking on site. The closest one was about 7 or 8 minutes walk.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

De nombreux clients signalent des chambres très propres ou impeccables, mais les avis sont incohérents, d'autres mentionnant la poussière, des parfums forts ou des odeurs d'eau de Javel, ainsi que des manquements importants occasionnels tels que des moquettes ou des salles de bains tachées.

Avis de voyageur à ce sujet

4

Katharine

1 déc. 2022

·

A séjourné 1 nuit

This hotel definitely doesn’t live up to the reviews. My room needed a hood clean, there was cotton wool stuck in the plug hole and hand prints in doors. The bed needs replacing as it has a massive dip so a really uncomfortable sleep. Overall very disappointed on what looked like a very nice hotel

8

NICK

25 avr. 2025

·

A séjourné 1 nuit

Clean and well presented, despite the slightly overwhelming perfumey smell throughout. Room was clean and comfortable, but a bit stuffy. A situation not helped by the inability to open windows and get some fresh air. The airco was somewhat inadequate resulting in quite a uncomfortably warm nights sleep. Also the noise from street was quite bad despite the double glazing. The staff , however, were friendly and helpful, no complaints there at all. Excellent breakfast.

10

Aileen

9 nov. 2025

·

A séjourné 3 nuits

Rooms were spotless and well kept, staff were extremely friendly and helpful. Of particular note was the lovely Wendy, the housekeeper who helped us with a room discrepancy. I regret that i didn't catch the name of the lovely blonde staff member at the front desk who also helped us with our room without delay or stress. Everyone was exceptionally kind and warm and the local area was beautiful even in the rain!

4

Peter

18 févr. 2025

·

A séjourné 1 nuit

Room was filthy with blood all in the carpet and in the bathroom. The room was definitely not cleaned prior to our arrival There was dried blood on the underside of the toilet pan. It was disgusting. We complained and were moved

8

Vidhya

9 août 2025

·

A séjourné 1 nuit

Clean room. Pleasant and helpful staff. Hotel is a little old but reasonably updated. Appreciated the large shelf space in the bathroom.

4

Heather

14 août 2025

·

A séjourné 1 nuit

The lobby, hallways & lifts were very stinky!!! Such a strong scent I could hardly breathe,,,it was awful!!

10

Paul

18 févr. 2025

·

A séjourné 2 nuits

I like staying in traditional old city centre hotels, this one is superb. Opposite the station, beautiful inside with nice, spotlessly clean bedrooms and bathrooms. Friendly staff make you feel welcome. Great breakfast as well .I definitely would like to return sometime, I arrived by train but there is a car park adjacent too.

10

Marilyn

27 juil. 2025

·

A séjourné 2 nuits

Spacious clean rooms and very friendly staff what else would one need? Washrooms could use a vanity upgrade and maybe hooks for towels but otherwise fabulous hotel.

8

David

30 nov. 2025

·

A séjourné 1 nuit

Polite staff and clean room.

6

stuart

22 avr. 2025

·

A séjourné 1 nuit

Hard to know what to say really the hotel is nice but the decor is a little over the top like someone went mad with the Wayfair catalogue! Our room was ok but not very clean, we had been left some 'gifts' in the toilet by the previous occupants also there was a wooden floor in the room which was covered in dust and fluff and needed a good mop.

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Chambres

La qualité des chambres varie considérablement—de moderne et spacieuse à petite, fatiguée ou démodée—avec des commentaires fréquents sur le bruit de la rue, les fenêtres scellées et une climatisation faible ou bruyante affectant le confort.

Avis de voyageur à ce sujet

6

julie

25 juin 2024

·

A séjourné 2 nuits

We were delayed being checked in as our room hadn't been cleaned from pervious occupants. Despite the fact we didn't arrive until 15.30 and you were qble to check in from 15.00. Thr room was very basic with no air conditioning. The mini fridge wasn't in place correctly and the bedside table also wasn't in correct positioning either. Due to no air conditioning we had to have out window open and our room right outside the 4 way traffic light system. Avoid room 219 at all costs!!! The noise was horrendous. On further inspection we pulled back the duvet to find dried blood on our sheet. The manager didn't seem to apologetic but the young lady (Fiona) who changed our bed sheet was very embarrassed by the situation and very apoplectic about it. Despite all of this the hotel was ok and the food was lovely hence why we have given it a 3 star. I would not go back to this part again as it needs alot of money put into that part of the town as it is completely run down.

8

NICK

25 avr. 2025

·

A séjourné 1 nuit

Clean and well presented, despite the slightly overwhelming perfumey smell throughout. Room was clean and comfortable, but a bit stuffy. A situation not helped by the inability to open windows and get some fresh air. The airco was somewhat inadequate resulting in quite a uncomfortably warm nights sleep. Also the noise from street was quite bad despite the double glazing. The staff , however, were friendly and helpful, no complaints there at all. Excellent breakfast.

4

David

23 juin 2024

·

A séjourné 2 nuits

Disappointing stay. Booked classic double room - looks nothing like the pictures on the website. Very old fashioned and basic furniture that didn’t really fit together. Had room on first floor above the function room - noisy both evenings until 11pm due to weddings - no other options as when we checked in this was the “last room available”. Wouldn’t recommend staying here in a classic double room.

8

Charles

1 oct. 2025

·

A séjourné 2 nuits

The hotel is perfectly located, but the rooms are a little tired and bland…

8

Lori

3 juin 2023

·

A séjourné 1 nuit

Very convenient and right next to the train station. The staff is very friendly and helpful. Rooms are very small, there were two of us and we could barely open both of our suitcases.

6

Ros

21 sept. 2024

·

A séjourné 5 nuits

Clean, nice room. Did not like lack of fresh air, no openable windows. Hot and airless at night, air con too noisy to leave on at night.

6

David

12 juil. 2025

·

A séjourné 1 nuit

Our initial twin room was very small and smelt strongly of bleech on entering. The aircon unit did not work so asked to be moved. Were moved to a room with a balcony. The balcony was dirty but the room was much more of a standard that we would have expected in the first place. The room photos on expedia are very deceptive and are similar to the upgraded room we ended up in rather than the standard room we initially booked.

8

Louis

30 sept. 2024

·

A séjourné 1 nuit

Room quite small to move around

8

Peter

1 sept. 2025

·

A séjourné 1 nuit

We have stayed many times at the Grand Hotel because of its convenience for Swanesa Arena. Breakfast is always fantastic. Only given it 4 this time because room was a little dark and drab. Will ask for a different room next time.

6

Christian

16 août 2025

·

A séjourné 3 nuits

good service, old rooms, windows cant be opened

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Service

Le service est généralement salué comme étant amical et serviable dans tous les services, bien que quelques clients signalent une réception sans personnel ou brusque et des réponses occasionnellement lentes.

Avis de voyageur à ce sujet

10

Rachel

23 août 2023

·

A séjourné 4 nuits

Great hotel! Would definitely stay here again. Katie was a huge help with directions and general info. Right near the Swansea train station yet quiet to sleep. Very spacious & comfortable room/bed. Convenience store across the street.

8

Malcolm

3 mai 2024

·

A séjourné 1 nuit

Turned up at 14:35 after travelling a few hours to be told by receptionist that we couldn’t book in till15:00. She didn’t take our names to check if room was ready just to come back at 15:00 hrs. Not what we wanted to hear! Other than that the room was fine, breakfast good and breakfast staff very helpful.

10

Aileen

9 nov. 2025

·

A séjourné 3 nuits

Rooms were spotless and well kept, staff were extremely friendly and helpful. Of particular note was the lovely Wendy, the housekeeper who helped us with a room discrepancy. I regret that i didn't catch the name of the lovely blonde staff member at the front desk who also helped us with our room without delay or stress. Everyone was exceptionally kind and warm and the local area was beautiful even in the rain!

4

Alan

16 août 2025

·

A séjourné 3 nuits

Room very old no hot towel rail phone to receptionist not working and no room service menus very inadequately run and very rude receptionist.!

6

Shelley

16 sept. 2024

·

A séjourné 1 nuit

Service was a mixed bag. Some of the front of house staff made you feel like you were disturbing them, the lady that checked me in, however, was lovely. The other woman was not exactly welcoming. Service in the bar area was pretty good, food was nice. Room was very clean, fairly compact but had an awful view. Had requested a quiet room but didn't drop lucky on that score with noise. Housekeeping were out and about knocking doors early on a Saturday morning so no chance of a lie in! All in all, it's convenient for the station and the rooms are clean, but not sure I'd stay again

10

Kevin A

23 oct. 2025

·

A séjourné 1 nuit

All staff were friendly and efficient.

10

Urszula

24 oct. 2025

·

A séjourné 1 nuit

Stayed here a few times. Always clean, friendly staff.

10

Raymond

10 avr. 2025

·

A séjourné 1 nuit

Was met by a lovely friendly receptionists Victoria and Rebecca, both were exceptional at the front desk.

10

Suzanne

8 déc. 2023

·

A séjourné 1 nuit

The staff were extremely helpful, providing a heater and doing everything with a smile. They are awesome! The room was comfortable and cosy once I was given a heater. Top marks!

10

Marsha

15 août 2025

·

A séjourné 1 nuit

From the time we stepped into the hotel the receptionist was so helpful and accommodating to the fact we were 3 hrs early . The bar is very relaxing and spacious the staff couldn’t do enough for you . We had an evening meal which was spectacular. And breakfast what a menu beautiful. The staff and accommodations is amazing

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Emplacement central directement en face de la gare et à proximité du Swansea Arena et des attractions de la ville. Certains notent une ambiance dégradée et du bruit de la rue dans les environs immédiats.

Avis de voyageur à ce sujet

6

Bernard

8 sept. 2024

·

A séjourné 1 nuit

Good points: Staff are homely and friendly, bar is lively in the evening (Saturday) and breakfasts are brilliant. Great location, right next to the station, handy town centre car park just £5 for 24hrs. Walking distance to town centre/pubs/eateries etc. No real bad points but Immediate area is a bit lairy in the evening and hotel looks scruffy from the outside and odd that delivered goods are left in public areas. Layout is odd also with the kitchen remote from the dining area and food carried through the reception lobby. Our room was 'odd' too, triangular shape with an en-suite but the bath was in the bedroom! Wonky toilet roll holder, annoying dripping ballcock in the cistern and no sockets by the bed (for phone/ipad charging). All that said, a pleasant stay and just a 10 minute Uber to the Swansea Arena (cost about £14).

8

S

3 juil. 2025

·

A séjourné 1 nuit

Stayed overnight with friends in a triple room which is nice to have as an option. Not all hotels have this. Was a pretty basic room but would expect that for the price. Ideal location literally right outside the train station. More expensive rooms look lovely so would come again and give them a go. No early check in offered even if room is ready which is a shame.

8

Rosa

4 nov. 2025

·

A séjourné 5 nuits

My stay at The Grand Hotel Swansea was very good. The staff were friendly and helpful, the facilities were clean and comfortable, and the location is excellent — right next to the station, which makes everything very convenient. The pub was also great — lively atmosphere, good drinks, and a nice place to relax after a day out. Just one thing to note: if you prefer a room where you can open the window, make sure to mention it when booking, as not all rooms allow this. Overall, a very pleasant experience. I would definitely stay again.

8

Atul

15 août 2024

·

A séjourné 1 nuit

Hotel is in a great location, next to the train station and easy walking distance into town

8

Roy

16 juin 2025

·

A séjourné 1 nuit

Excellent central location

10

Stefan

10 juil. 2024

·

A séjourné 1 nuit

Perfectly located and very comfortable.

10

Claire

15 juin 2025

·

A séjourné 1 nuit

What a find! Just staying the one night with my son for a Uni open day - really convenient for the station. Room spacious and clean. Was raining when we arrived late in the evening so chose to fine in the bar which had a nice ambience, good food selection and really friendly staff - which we found throughout.If he comes to Uni here - we will be back!

8

Michael

1 août 2024

·

A séjourné 1 nuit

Very conveniently located for Enterprise and the train station. Noisy street lste at night.

10

louise

3 juil. 2025

·

A séjourné 3 nuits

Friendly staff, excellent breakfast and handy location right next to the train station.

10

Heidi

2 oct. 2024

·

A séjourné 1 nuit

Great hotel. Best bed. Very clean. Steps away from train station, which was convenient for us. We walked around town looking for a pub... Not too many that are close. Hotel has a nice restaurant, but limited evening options. The area around was a bit seedy... Wouldn't want to be out late at night.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner est fréquemment salué pour sa qualité et sa variété, et beaucoup ont apprécié les repas au bar/restaurant. Certains ont connu un service lent, des options diététiques limitées ou ont trouvé le petit-déjeuner d'un mauvais rapport qualité-prix.

Avis de voyageur à ce sujet

6

Debbie

10 avr. 2024

·

A séjourné 1 nuit

Poor GF options in restaurant

10

Bev

6 janv. 2025

·

A séjourné 1 nuit

The breakfast was the best in Swansea . I am not easily pleased ! Room was warm and clean . The stafff were friendly and professional . I will be back soon !

8

Rosa

4 nov. 2025

·

A séjourné 5 nuits

My stay at The Grand Hotel Swansea was very good. The staff were friendly and helpful, the facilities were clean and comfortable, and the location is excellent — right next to the station, which makes everything very convenient. The pub was also great — lively atmosphere, good drinks, and a nice place to relax after a day out. Just one thing to note: if you prefer a room where you can open the window, make sure to mention it when booking, as not all rooms allow this. Overall, a very pleasant experience. I would definitely stay again.

4

Susan

18 mai 2025

·

A séjourné 1 nuit

We were very disappointed with the hotel , there was a terrible smell in the bathroom , the TV didn’t work The breakfast wasn’t worth the money either

8

Stephen

12 juil. 2024

·

A séjourné 2 nuits

Staff were friendly Restaurant was fantastic Close to train and many great shops and restaurants Highly recommended

6

Chris

17 avr. 2025

·

A séjourné 1 nuit

Rooms okay , food was very slow over 1 hour wait

10

Claire

15 juin 2025

·

A séjourné 1 nuit

What a find! Just staying the one night with my son for a Uni open day - really convenient for the station. Room spacious and clean. Was raining when we arrived late in the evening so chose to fine in the bar which had a nice ambience, good food selection and really friendly staff - which we found throughout.If he comes to Uni here - we will be back!

10

Lester

5 déc. 2024

·

A séjourné 2 nuits

Nice staff food was good nice choice at breakfast car park 2 minutes walk but only £5 l would stay here again

8

Peter

1 sept. 2025

·

A séjourné 1 nuit

We have stayed many times at the Grand Hotel because of its convenience for Swanesa Arena. Breakfast is always fantastic. Only given it 4 this time because room was a little dark and drab. Will ask for a different room next time.

8

D

16 févr. 2024

·

A séjourné 1 nuit

Nice hotel. Bad bits. Window was broken so noisy but jammed a towel to hold the handle closed. Shower drain was blocked. Room was a little basic but modern and comfortable. Good bits. Restaurant was great - probably the best hotel breakfast I have had in a long time. Evening meal was good - steak overcooked but apologised and it still tasted amazing. Nice vibe and surroundings. Staff were friendly.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	86 $US
février	100 $US
mars	94 $US
avril	106 $US
mai	124 $US
juin	122 $US
juillet	159 $US
août	138 $US
septembre	131 $US
octobre	102 $US
novembre	101 $US
décembre	90 $US

di	lu	ma	me	je	ve	sa
1 $87	2 $95	3 $114	4 $114	5 $95	6 $133	7
8 $133	9	10 $119	11 $119	12 $100	13	14 $138
15 $76	16 $90	17 $114	18 $114	19	20 $128	21
22 $73	23 $87	24 $87	25 $85	26 $81	27 $109	28
29 $90	30 $85

The Grand Hotel

Prix pour The Grand Hotel

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Chambre Double Deluxe, balcon

Chambre Classique

Chambre Classique avec lits jumeaux

Chambre Double Classique

Chambre Triple Classique

Avis des voyageurs sur The Grand Hotel

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

Informations sur l'établissement

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20 $134	21 $128	22 $92	23 $103	24 $167
25 $94	26 $111	27 $117	28 $116	29 $91	30 $114	31 $162