Mercure Monte Igueldo

God morgenmad, meget dyr og lavere kvalitet af bistro og restaurant - sammenlignet med restauranter i byen.

We stayed at this hotel because the security people wouldn't let us visit for a dinner. Had to be a hotel guest after 8pm. The rooms are old, noisy, not well maintained. Also not clean. Hairs from other people in the bathtub. Since we stayed last minute we asked for toiletries which they had only 1 toothbrush....... The staff said only 3 days more working there and wouldn't take our feedback to manager. Because all her time feedback ignored. Only positive was Chris in the bar who served us. He was very kind and patient as other staff yelling at him in front of us and he still smiling and a professional. Otherwise need new staff throughout.

Super excepté la TV vétuste qui n’était pas smart TV

Terrible customer service and people

Excellent séjour, hôtel parfaitement situé et vue magnifique!