OYO Hotel San Antonio Lackland near Seaworld

I don’t blame the hotel, I blame Expedia for giving this place a 4 star rating when every other place gives a 1-2 star rating. Broken peeling walls, bugs, broken shower. We lasted about 20 minutes before we decided to leave. Felt unsafe and decided to go. Staff was nice.

This is by far the worst stay. It was dirty looking exteriorly and inside the room worse. The bath tub was painted and paint was chipping off. I had never seen anything like it before. The toilet seat was smaller rim than the actual toilet frame so it was awkward when sitting. The worst was the dirty towel provided! At first, i saw a long hair on the white towel as i looked closer i saw a coiled pubic hair!! That was disgusting!!! Luckily i had just bought a new towel and took my chances with that one! The bed sheet had multiple visible cigarette burns. The main room door was all beat up from the bottom all around. Then there was a huge fly inside. Luckily it was only 1 night and the pricing was ridiculously expensive for that stay! It wasnt as cheap as other stays ive seen. Just thinking about the dirty towel makes me gag!

The ad said it was quiet and safe. I felt neither was correct. Very noisy. I felt very uncomfortable. I tried fit two hours to get out of the stay but was unable too. The people at the desk said to hotels.com they did not know me. I gave up and stayed. The door had cracks around it. You could see daylight. The front door had been bashed in and also the bathroom door. The tile was peeling off the walls. I was extremely uncomfortable. The linens were clean. I checked out at 9 am the day we were to leave and several hours later they tried to charge us another night. We lost the one key and they charged us $5 to replace it and I see they charged us another $23 after we left. I have no knowledge of what that was for because I received nothing extra other than the extra key I paid cash for. This is the first time I have stayed at an OYO Hotel and I will never, NEVER stay at one again. Also, it is very inconvenient to locate. Not good for those visiting Seaworld. The pool was clean but very cold. No hot tub and no breakfast.

Left as soon as I seen the poor quality of the buildings, pool, and room. If I had a dog I wouldn’t let it stay there. Still have not gotten a full refund and pictures on the site do not show the true reality of this hotel!

Pictures posted in the Expedia Advertisement is equivalent to bait and switch. It's pretty much a run down motel. Room had holes in the wall, appeared to have water damage at some point. Comforter had stains appeared like nail polish hopefully. Bathtub/shower had stains like rust or decay from being old. Needed somewhere to stay overnight was there to see son graduate from Air Force Basic Training and this was close. I took pictures wish I could post them.

I was scared for my life walking in the parking lot. People hanging out everywhere. People living in the rooms cooking outside their rooms.

Property was dirty and had graffiti in the bathroom lots of noise outside the room

Disgusting, stated somewhere else bugs, sheets filthy not what it said online at all door didn’t close properly and unsafe

I was very disappointed to see the room in this hotel. What is worst is that it is in Travelocity site. We have used travelocity to book many of our trips which include the hotels. This time it was a very unsatisfactory experience. The room's furniture was old scratched and with no handles on the drawers, the restroom was dirty. The room did not have a coffee pot. The whole room needed to be cleaned thoroughly and remodeled. I do not recommend this type of hotel to anyone.

There was no coffee or breakfast. The property was in need of repair of many things. They charged a deposit for the room.

This is by far the worst stay. It was dirty looking exteriorly and inside the room worse. The bath tub was painted and paint was chipping off. I had never seen anything like it before. The toilet seat was smaller rim than the actual toilet frame so it was awkward when sitting. The worst was the dirty towel provided! At first, i saw a long hair on the white towel as i looked closer i saw a coiled pubic hair!! That was disgusting!!! Luckily i had just bought a new towel and took my chances with that one! The bed sheet had multiple visible cigarette burns. The main room door was all beat up from the bottom all around. Then there was a huge fly inside. Luckily it was only 1 night and the pricing was ridiculously expensive for that stay! It wasnt as cheap as other stays ive seen. Just thinking about the dirty towel makes me gag!

The worst place I’ve ever been. This place needs to be closed down as soon as possible! I have never seen a place so nasty and disgusting in my life. I’ve never seen so many roaches in my life. Molded and rotted tub. The bathroom was like a scene in a horror movie. They will try not to give you your money back either. DO NOT STAY HERE DONT WASTE YOUR MONEY.

Unsafe and dirty with cockroaches in the room

Property was dirty and had graffiti in the bathroom lots of noise outside the room

Disgusting, stated somewhere else bugs, sheets filthy not what it said online at all door didn’t close properly and unsafe

Horrible experience. The room smelled musty, restroom smelled like urin, and it had roaches. Killed about 20. Never staying there ever again.

It was nothing like what was described on the photos. The room was filthy, the blankets were dirty, the front office was rude and didn’t wanna help with the complaints we had. It also had small mold in certain areas of the room

Beds had yellow stains and there was “hair” around, still waiting on my deposit

I was very disappointed to see the room in this hotel. What is worst is that it is in Travelocity site. We have used travelocity to book many of our trips which include the hotels. This time it was a very unsatisfactory experience. The room's furniture was old scratched and with no handles on the drawers, the restroom was dirty. The room did not have a coffee pot. The whole room needed to be cleaned thoroughly and remodeled. I do not recommend this type of hotel to anyone.

The room was full of roaches. It was dead roaches under the stuck. The bathroom was in very bad shape. The bed had so many burned holes that I lost count.

I don’t blame the hotel, I blame Expedia for giving this place a 4 star rating when every other place gives a 1-2 star rating. Broken peeling walls, bugs, broken shower. We lasted about 20 minutes before we decided to leave. Felt unsafe and decided to go. Staff was nice.

This is by far the worst stay. It was dirty looking exteriorly and inside the room worse. The bath tub was painted and paint was chipping off. I had never seen anything like it before. The toilet seat was smaller rim than the actual toilet frame so it was awkward when sitting. The worst was the dirty towel provided! At first, i saw a long hair on the white towel as i looked closer i saw a coiled pubic hair!! That was disgusting!!! Luckily i had just bought a new towel and took my chances with that one! The bed sheet had multiple visible cigarette burns. The main room door was all beat up from the bottom all around. Then there was a huge fly inside. Luckily it was only 1 night and the pricing was ridiculously expensive for that stay! It wasnt as cheap as other stays ive seen. Just thinking about the dirty towel makes me gag!

The ad said it was quiet and safe. I felt neither was correct. Very noisy. I felt very uncomfortable. I tried fit two hours to get out of the stay but was unable too. The people at the desk said to hotels.com they did not know me. I gave up and stayed. The door had cracks around it. You could see daylight. The front door had been bashed in and also the bathroom door. The tile was peeling off the walls. I was extremely uncomfortable. The linens were clean. I checked out at 9 am the day we were to leave and several hours later they tried to charge us another night. We lost the one key and they charged us $5 to replace it and I see they charged us another $23 after we left. I have no knowledge of what that was for because I received nothing extra other than the extra key I paid cash for. This is the first time I have stayed at an OYO Hotel and I will never, NEVER stay at one again. Also, it is very inconvenient to locate. Not good for those visiting Seaworld. The pool was clean but very cold. No hot tub and no breakfast.

Pictures posted in the Expedia Advertisement is equivalent to bait and switch. It's pretty much a run down motel. Room had holes in the wall, appeared to have water damage at some point. Comforter had stains appeared like nail polish hopefully. Bathtub/shower had stains like rust or decay from being old. Needed somewhere to stay overnight was there to see son graduate from Air Force Basic Training and this was close. I took pictures wish I could post them.

Property was dirty and had graffiti in the bathroom lots of noise outside the room

It was overall ok. The only downfall was they put me in a smoking room and i had to deal with the awful smell . Im pretty it made it seem 10 times worse since im pregnant. I wanted a non smoke room but they said unfortunelty thats all they had and i had booked in over a week ago. The room was comfortable to stay and sleep in. They did come in and clean and redo our beds etc.

Decent room

Disgusting, stated somewhere else bugs, sheets filthy not what it said online at all door didn’t close properly and unsafe

Everything was good. But i did ask for a non smoking room. When i got in the room had a heavy smell of smoke. Im not a smoker so i could smell it. Not sure if it was a previous smoking room. The bed was comfortable and the place was clean.

Bed not comfortable pillow is terrible. Do not walk on the floor without shoes.

I don’t blame the hotel, I blame Expedia for giving this place a 4 star rating when every other place gives a 1-2 star rating. Broken peeling walls, bugs, broken shower. We lasted about 20 minutes before we decided to leave. Felt unsafe and decided to go. Staff was nice.

The ad said it was quiet and safe. I felt neither was correct. Very noisy. I felt very uncomfortable. I tried fit two hours to get out of the stay but was unable too. The people at the desk said to hotels.com they did not know me. I gave up and stayed. The door had cracks around it. You could see daylight. The front door had been bashed in and also the bathroom door. The tile was peeling off the walls. I was extremely uncomfortable. The linens were clean. I checked out at 9 am the day we were to leave and several hours later they tried to charge us another night. We lost the one key and they charged us $5 to replace it and I see they charged us another $23 after we left. I have no knowledge of what that was for because I received nothing extra other than the extra key I paid cash for. This is the first time I have stayed at an OYO Hotel and I will never, NEVER stay at one again. Also, it is very inconvenient to locate. Not good for those visiting Seaworld. The pool was clean but very cold. No hot tub and no breakfast.

Left as soon as I seen the poor quality of the buildings, pool, and room. If I had a dog I wouldn’t let it stay there. Still have not gotten a full refund and pictures on the site do not show the true reality of this hotel!

My recent stay at the OYO Hotel was extremely disappointing and concerning. Upon arrival, I was greeted by a pervasive, funky, moldy smell that lingered throughout the entire hotel, making my stay quite unpleasant. The cleanliness of the room was far below acceptable standards. The towels and pillowcases seemed as though they had not been washed properly, and the mattress emitted a very funky odor, raising serious concerns about hygiene. The exterior of the building was equally alarming. The area was filled with individuals who appeared to be homeless, alcoholics, and drug users, making it feel very unsafe, especially for families with children. To make matters worse, there seemed to be drug dealers staying at the hotel, with suspicious people lurking in and out of the hotel area day and night. I even noticed some gang members hanging around the premises, which only heightened my sense of unease. The security measures at the hotel are severely lacking. There are numerous blind spots around the building due to an insufficient number of cameras, making the area feel even more unsafe. The staff did not help improve the experience. The check-in person was very rude and abrasive, adding to the overall negative impression of the hotel. In summary, this hotel is not a safe or comfortable place to stay, particularly for families. It requires significant improvements in cleanliness, security, and customer service to be considered a viable option for accommodation. I would strongl

The cleaning lady was so nice and so was the front desk. The room was not ready when we got there but they lady tryed her best to fix it for us.

It was overall ok. The only downfall was they put me in a smoking room and i had to deal with the awful smell . Im pretty it made it seem 10 times worse since im pregnant. I wanted a non smoke room but they said unfortunelty thats all they had and i had booked in over a week ago. The room was comfortable to stay and sleep in. They did come in and clean and redo our beds etc.

It was nothing like what was described on the photos. The room was filthy, the blankets were dirty, the front office was rude and didn’t wanna help with the complaints we had. It also had small mold in certain areas of the room

Beds had yellow stains and there was “hair” around, still waiting on my deposit

Quick check in

There was no coffee or breakfast. The property was in need of repair of many things. They charged a deposit for the room.

I don’t blame the hotel, I blame Expedia for giving this place a 4 star rating when every other place gives a 1-2 star rating. Broken peeling walls, bugs, broken shower. We lasted about 20 minutes before we decided to leave. Felt unsafe and decided to go. Staff was nice.

The ad said it was quiet and safe. I felt neither was correct. Very noisy. I felt very uncomfortable. I tried fit two hours to get out of the stay but was unable too. The people at the desk said to hotels.com they did not know me. I gave up and stayed. The door had cracks around it. You could see daylight. The front door had been bashed in and also the bathroom door. The tile was peeling off the walls. I was extremely uncomfortable. The linens were clean. I checked out at 9 am the day we were to leave and several hours later they tried to charge us another night. We lost the one key and they charged us $5 to replace it and I see they charged us another $23 after we left. I have no knowledge of what that was for because I received nothing extra other than the extra key I paid cash for. This is the first time I have stayed at an OYO Hotel and I will never, NEVER stay at one again. Also, it is very inconvenient to locate. Not good for those visiting Seaworld. The pool was clean but very cold. No hot tub and no breakfast.

My recent stay at the OYO Hotel was extremely disappointing and concerning. Upon arrival, I was greeted by a pervasive, funky, moldy smell that lingered throughout the entire hotel, making my stay quite unpleasant. The cleanliness of the room was far below acceptable standards. The towels and pillowcases seemed as though they had not been washed properly, and the mattress emitted a very funky odor, raising serious concerns about hygiene. The exterior of the building was equally alarming. The area was filled with individuals who appeared to be homeless, alcoholics, and drug users, making it feel very unsafe, especially for families with children. To make matters worse, there seemed to be drug dealers staying at the hotel, with suspicious people lurking in and out of the hotel area day and night. I even noticed some gang members hanging around the premises, which only heightened my sense of unease. The security measures at the hotel are severely lacking. There are numerous blind spots around the building due to an insufficient number of cameras, making the area feel even more unsafe. The staff did not help improve the experience. The check-in person was very rude and abrasive, adding to the overall negative impression of the hotel. In summary, this hotel is not a safe or comfortable place to stay, particularly for families. It requires significant improvements in cleanliness, security, and customer service to be considered a viable option for accommodation. I would strongl

Pictures posted in the Expedia Advertisement is equivalent to bait and switch. It's pretty much a run down motel. Room had holes in the wall, appeared to have water damage at some point. Comforter had stains appeared like nail polish hopefully. Bathtub/shower had stains like rust or decay from being old. Needed somewhere to stay overnight was there to see son graduate from Air Force Basic Training and this was close. I took pictures wish I could post them.

Unsafe and dirty with cockroaches in the room

I was scared for my life walking in the parking lot. People hanging out everywhere. People living in the rooms cooking outside their rooms.

Property was dirty and had graffiti in the bathroom lots of noise outside the room

Disgusting, stated somewhere else bugs, sheets filthy not what it said online at all door didn’t close properly and unsafe

The location

The ad said it was quiet and safe. I felt neither was correct. Very noisy. I felt very uncomfortable. I tried fit two hours to get out of the stay but was unable too. The people at the desk said to hotels.com they did not know me. I gave up and stayed. The door had cracks around it. You could see daylight. The front door had been bashed in and also the bathroom door. The tile was peeling off the walls. I was extremely uncomfortable. The linens were clean. I checked out at 9 am the day we were to leave and several hours later they tried to charge us another night. We lost the one key and they charged us $5 to replace it and I see they charged us another $23 after we left. I have no knowledge of what that was for because I received nothing extra other than the extra key I paid cash for. This is the first time I have stayed at an OYO Hotel and I will never, NEVER stay at one again. Also, it is very inconvenient to locate. Not good for those visiting Seaworld. The pool was clean but very cold. No hot tub and no breakfast.

There was no coffee or breakfast. The property was in need of repair of many things. They charged a deposit for the room.